Total 1,203 Full-time service engineer job vacancies in Singapore Changi

Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Any other ad hoc duties assigned

Requirements:

• Diploma in Engineering (any)
• Fresh grads are welcome
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Bilingual with good communication skills (verbal & written)
• Good presentation skills
• Willingness to travel oversea

Benefits

• 5 days work
• Transport claim
• Handphone claim
• Medical insurance
• Annual, Medical, Childcare/Family care leave

職責：

• • 識別並創造銷售機會，以滲透零件銷售和主要現有產品的新客戶
  • 為公司客戶提供服務並管理整個銷售週期
  • 跟進客戶詢問
  • 與客戶建立牢固且可持續的關係
  • 任何其他指派的臨時職責

要求：

• • 工程文憑（任何）
  • 歡迎應屆畢業生
  • 優先考慮至少1年工作經驗
  • 技術傾向，有半導體產業銷售經驗者優先
  • 雙語，具有良好的溝通能力（口頭和書面）
  • 良好的演講技巧
  • 出國旅行的意願

好處

• • 5天工作
  • 運輸索賠
  • 手機索賠
  • 醫療保險
  • 年假、醫療假、兒童照顧/家庭護理假

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

• Job Purpose

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics. Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions. 

Field Service Engineer is expected to be a role model and poise to mentor and develop junior service engineers on the day-to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Key Responsibilities

• Build strong service support rapport with regional key account customers in APAC.
• Site Preparation; instrument Installations; training; troubleshooting, preventative maintenance as core task
• Facilitating service contract proposals and tracking as and when required.
• Function as an integral part of a wider global support team to offer “In Time zone 24/7” emergency service support call and troubleshooting assistance as and when assigned with urgent breakdown call with overnight travel either regionally or globally.    
• Train and support customer in the application of “SFDC sales force” CRM platform as a service case tool to record and track service cases
• Support the generation of training aids and technical documentations as required
• Provide timely and concise Pre/Post trip reports and SFDC updates to maintain proper customer CRM records
• Work closely with the commercial and customer service team to ensure prompt and responsive customer support in building strong customer allegiance for the LGC, D&G branding.
• After normal office hours on-call support assignments (global support rotation) as part of a global technical support framework.
• Involving in engineering project, product management request for technical feedback/support
• The individual will be responsible for instrument commissioning, training, test and repair of equipment, and preventative maintenance.
• Expected to mentor junior field service engineers in problem resolution.
• Seeks continuous improvement processes to optimize technical support to our customers in the region.
• This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.  Will be responsible to proactively take ownership and follow-through with generated issues or complaints reported from themselves, as assigned, or from junior service engineers.
• Responds with flexibility and collaboration to the needs of the business – both internally and externally – by addressing important corporate initiatives when requested by management.
• Ability to handle clients, distributors professionally during all interface and maintain a positive company images
• The motivation to learn and constantly improve processes and tools
• Adhere to company safety standards and promote safety culture throughout the company
• Any other ad-hoc projects and duties as required by the management

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

In this role you are required:
1. Checking in passengers and ensuring all travel documents are valid for travel
2. Service ambassador to assist and guide passengers on the use of Self- Service Kiosk and Auto Bag Drops
3. Gate handling duties including communicating with airline crews and coordinating departure and arrival activities with various departments
4. Assisting passenger who require special assistance like wheelchair and escorting services
5. Any other Ad-hoc duties assigned by your supervisor

You are best equipped for this role if you are:
1. Able to read, write and communicate in English
2. Able to commit for 6 months. Please indicate your period of availability in your resume.
3. Able to multi-task in a fast-paced environment
4. A team player with good communication skills and analytical skills
5. Comfortable with rotating shift work

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Job Summary:

This position is responsible for servicing existing customers as well as the development of Sales across all freight forwarding product types and across all geographies.

Responsibilities:

· Manage all sales inquiries and manging it through the sales process by preparing proposals to the receipt of the sales order.

· Address customers’ inquiries and generate quotes to meet customer requirements by preparing business proposals and where appropriate propose alternatives and upsell

· Be proactive in informing customers about exceptional events

· Provide timely and accurate response and support to overseas agents

· Closely follow up on previously quoted inquiries to closure

· Follow up on leads and opportunities to add on to the company’s sales pipeline

· Participate in meetings between operations and customer during project execution

· Develop and nurture positive relationship with customers to ensure a high level of customer satisfaction and loyalty

· Good knowledge of air and ocean freight is compulsory

· Ability to use Microsoft Office suite of applications

· Ensure all customer collections (accounts receivable) are received in a timely manner

· Ensure customer trades and pays within credit terms

· Additional functions mandated by Management

Specific Responsibilites

• Process of customer’s orders timely and accurately
• Prompt updating and data entry of freight transactions.
• Liaise actively with customers, carriers, hauliers, overseas agents etc for freight handling
• Ensure smooth shipping from vessel sail till ETA at destination.
• Handle Cargo documentation and filing
• Ensure compliance with customer’s requirements
• Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
• Ensure all event data are updated correctly in system, close file with completeness
• Permit declaration

Job scopes:

• Act as the main point of contact for assigned key accounts, ensuring excellent service and maintaining strong client relationships.
• Understand clients' air export requirements and provide customized logistics solutions.
• Monitor and update customers on shipment status, ensuring timely communication and resolution of issues.
• Address and resolve service-related inquiries, complaints, or concerns promptly.
• Support the sales team by preparing quotations, proposals, and pricing for air export shipments.
• Prepare and review air export documentation including Airway Draft.

Job Description

- Proficient in project management software (MS Project, Primavera)

- Strong analytical and problem-solving abilities

- Communication and interpersonal skills

- Knowledge of civil engineering principles and standards, particularly in rail systems

- Develop and maintain project schedules using tools like MS Project or Primavera, ensuring timelines align with project objectives.

- Coordinate with various parties to allocate resources efficiently, managing labour, materials, and equipment for optimal productivity.

- Track project milestones, monitor progress against the schedule, and prepare regular status reports for stakeholders.

- Identify potential risks and develop mitigation strategies to minimize project disruptions and ensure timely completion.

- Assist in budget preparation and monitor expenses to ensure projects remain within financial constraints.

- Collaborate with engineers and construction teams to resolve issues and ensure adherence to technical specifications and safety standards.

- Maintain accurate project documentation, including schedules, reports, and change orders.

- Liaise with clients, contractors, and regulatory bodies to ensure project requirements are met and expectations managed.

- Conduct regular site inspections to monitor progress, identify issues, and ensure compliance with safety regulations.

- Evaluate project changes and their impacts on schedule and budget, facilitating necessary adjustments while maintaining project integrity.

- Prepare detailed project reports for management that include schedule updates, resource usage, and financial performance.

Requirements

- At least three (3) years relevant experience

- Degree in Civil Engineering recognised by the PE Board

We’re searching for a Network Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

• Provide technical support, propose solutions and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Able to lead a team of network engineers (size).
• Attain key certifications for partnership with key vendors.

Work Week & Shift: 6 days, rotating shift

Job Responsibilities:

• Plan, schedule and achieve workshop maintenance production for GSE and/or vehicles
• Manage in-house workforce, and/or outsourced contractor production/shift supervisors, and shift planning

Requirements:

• Able to read, write and communicate in English
• Comfortable with shift work

EA Personnel Name: Nicholas Poh
EA Personnel No: R24123432
EA License No: 16C8443

Selected Candidates to carry out, or supervise, inspections, maintenance, testing and checks according to the rules and procedures in order to release the aircraft to service.

Key Responsibilities

• Inspections

To carry out or supervise technical handling of an aircraft, within the scheduled ground time, according current carriers instructions

Activities:

1. Performs the checklist according to the aircraft type and carriers instructions
2. Inspects the performed duties
3. Signs the required logbook ( e.g. AML/CML + BOW) for maintenance release

• Analying defects and complaints

Activities:

1. Checks pre-arrival information on aircraft status, from crew and/or Maintenance Control Center
2. Contact flight crew directly after arrival for debriefing
3. Checks logbooks for open items
4. Analyses defects and complaints (trouble shooting)
5. Decides if defects and complaints can be deferred or rectified immediately
6. Informs and consults home base and Maintenance Manager or duty Engineer/Service Manager/Operations/Crew upon actions to be taken

• Repair, technical handling and modifications

To carry out or supervise maintenance and repairs of the aircraft

Activities:

1. Ensures availability of work instructions (checklist)
2. Ensures correct and adequate stock control (spare parts and materials) and maintenance of ground equipment (if applicable), in accordance with company procedures
3. Plans and organises the repair process and deploys Mechanics
4. Performs or supervises repairs and technical handling
5. Communicates with home base and Service Manager/Operations/Crew about the progress of the repair or the modification process.
6. Inspects the repairs and modifications
7. Perform flight duties or relief duties to other station when required

• Administration

Activities:

1. Performs all administration related to the technical handling of the carrier, according to instructions by the carrier
2. Updates Station Information File
3. Carry out station related tasks assigned by Maintenance Manager.

• Supervision of Mechanics

Activities:

1. Checks if duties are performed under safe conditions
2. Trains Mechanics

• Knowledge and Experience

1. Is holding of EASA B1 or B1/2 AML
2. Is certifying staff according to EASA 66 Cat. B1 or B1/2
3. Possess either or multiple ratings of A320,A330,A350,B777,B744,B787
4. Preferably has at least 2 years of experience as a certifying engineer
5. Reads, writes and speaks English
6. Has sufficient knowledge about specific operator- and type- procedures including customer demands
7. Has the proven ability to quickly and accurately identify more complex issues and problems that require thorough analysis
8. Is able to envisage the broader consequences of various decisions
9. Is able to arrive at a sound judgement in the face of conflicting facts and ambiguous information

• Behavioural Competencies

1. Concern for Excellence
2. Customer Service Orientation
3. Drive
4. Integrity
5. Judgement
6. Self Confidence

Job Description:

• Attend to customers’ enquiries & issue ferry tickets.

Job Requirements:

• Min ‘N’ level or equivalent.
• Computer literate.
• Good communication and bilingual skills. Must be able to liaise & effectively communicate with Mandarin speaking customers.
• Working hours: 3 pm to 8 pm . 5-day work week on a rotation basis.
• Transport allowance provided.
• Preferably those who are staying on the east side.

Working Address:

Tanah Merah Ferry Terminal

50 Tanah Merah Ferry Road

· Create quality inspection plans and work instructions for incoming, In-process or outgoing parts to ensure that components and products conform to specifications.

· Define training plan, train QC supervisors, QC technicians and QC inspectors to perform dimensional/functional inspection in accordance to work instructions.

· Perform First Article Inspection for newly inducted materials and parts.

· Perform qualification validation of equipment, processes and test methods

· Ensure the compliance of equipment and tools use during inspection in accordance to Calibration and Preventive Maintenance requirements.

· Participate in Process Failure Mode Effect and Analysis team to mitigate product risk arising from manufacturing

· Perform complaint handling, investigate root cause of complaint and perform Corrective Action and Preventive Action as necessary.

· Handle non-conformances and perform disposition of rejected parts, trend yield and rejects, investigate root cause of non-conformance and perform Corrective Action and Preventive Action as necessary.

· Maintain the manufacturing environment and perform gowning as necessary when working in controlled manufacturing environment e.g. clean room.

· Initiate and/or execute engineering changes in compliance with Engineering Change Control procedures

· Participate in external and internal audit to ensure company quality system is effective

· Participate in continuous improvement programs such as 6S program, yield improvement projects etc.

· Support new production introduction as a team member representing quality

· Perform other tasks as assigned by the supervisor

· Work experience as a quality engineer in a medical device manufacturing environment

(Candidates with Diploma in Engineering. Science or equivalent can be considered for Assistant Quality Engineer position. Candidates with more experience can be considered for Senior Quality Engineer position)

· Experience with qualification validation of equipment, processes and test methods for new product introduction

General Job Description

Are you passionate about providing exceptional guest experiences in a unique airport setting? Plaza Premium Lounge Group, a global leader in airport hospitality, is seeking dedicated individuals to join our team as Guest Service Officers at our Transit Hotel in Singapore Changi Airport. As a Guest Service Officer, you will play a vital role in ensuring that travelers enjoy a comfortable and relaxing stay during their layovers.

Job Responsibilities:

• Greet, receive and bid farewell guests in the front reception counter.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Process guest check- in and outs.
• Collect payment from guests, at the front reception counter before letting them enters the Hotel/ Lounge.
• Assist guests with their Hotel/Lounge Facilities.
• Uses proper telephone etiquette.
• Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, foreign currency exchange etc.
• Maintains the cleanliness and neatness of the front desk area.
• Reports any unusual occurrences or requests to the manager or superior.
• Assists in preregistration and blocking of rooms for reservations.
• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates
• Knows the location and types of available rooms as well as the activities and services of the property.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
• Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
• Any ad-hoc tasks assigned by the superior and the management.

Requirements:

• Graduate in Hospitality/ Tourism Management or related fields
• Previous experience in hotel operations is a plus.
• Outgoing, good interpersonal and communication skills
• Ability to work independently and as part of a team.
• Excellent command of spoken and written English
• 5 days work week and must be able to work on shift, including weekends and public holidays

1. Contributes to the professional growth and development of the Customer Service function.
2. Attends to customers’ enquiries in a professional manner.
3. Ensure customer satisfaction by extending responsive and meticulous support.
4. Provides immediate response to client’s technical/service related queries and problems.
5. Addresses and resolves customers’ complaints/dissactisfactions by initiating a thorough investigation of a complaint, evaluates findings, and responds to supervisor/management/customers soonest possible.
6. Meticulous processing of specimens received from the Courier team and customers
7. Enters patients demographic and orders laboratory tests completely and accurately into Laboratory Information System.
8. Understands clinical and tests terminologies and test profile/codes.
9. Communicates problems in specimens and request forms received to the Laboratory Manager.
10. Adheres to procedures in sample centrifugation, storage, retrieval and disposal.
11. Communicates with clients, co-workers, and management.
12. Possesses good time-management skills.
13. May be rotated to other lab locations or shifts as necessary.
14. Performs other duties as assigned.
15. Ensures the discharge of duties and responsibilities with diligence.
16. Observes PDPA (Personal Data Protection Act) guidelines and chain of custody of specimens. Ensure the accurate sorting, data entry, preparation, collation and sorting of specimens that contain patients personal data.
17. Ensure the proper storage and disposal of specimens as per company’s policy.

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Automotive Service Technician  
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a skilled and detail-oriented Automotive Service Technician with experience in vehicle servicing to join our team. The ideal candidate will be responsible for inspecting, diagnosing, and repairing a wide range of vehicle issues, ensuring customer satisfaction and vehicle safety. This role requires strong technical knowledge, hands-on experience, and a commitment to service excellence.  

• Perform diagnostics and troubleshooting on vehicles in accordance with manufacturer standards to identify mechanical, electrical, and electronic issues.  

• Carry out repairs on various vehicle systems, including engines, transmissions, brakes, suspensions, electrical components, including high-voltage systems. 

• Conduct scheduled maintenance services, such as oil changes, tyre rotations, and fluid checks, in line with manufacturer and dealership guidelines. 

• Accurately document all work performed, including parts and labour, to maintain complete repair records. 

• Use specialised diagnostic tools, hand tools, and electronic testing equipment safely and efficiently, while maintaining a clean and organised workspace and adhering to safety and environmental regulations. 
• Provide excellent service by proactively and effectively communicating necessary repairs, timelines, status updates, and maintenance needs with all After Sales departments, Service Advisors and customers, while addressing any customer concerns.  

• Stay updated on automotive technology, repair techniques, and industry best practices, with a focus on Porsche vehicle systems by participating in on-the-job training and certification programs as needed. 

• Singaporean or Singapore Permanent Residents (SPR) are preferred 

• Experience as automotive service technician, specifically with Porsche vehicles, along with knowledge of Porsche’s mechanical and electronic vehicle systems or manufacturer-specific training in Porsche service and repair is highly preferred  

• Strong diagnostic and problem-solving abilities with proficiency in diagnostic tools and repair equipment, particularly with Porsche models 
• Detail-oriented with a strong commitment to providing high-quality work 

• Ability to work both independently and as part of a team 

• Physical capability to lift up to 20kg and perform tasks associated with automotive repair 

• Possess a Class 3 Driving License with at least 4 years of driving experience 

• Ability for a 5.5 day work week 

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Pleasant with a cheerful disposition and good interpersonal skills

• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers

**Up to $5000 joining Bonus

-Terms and condition applies

• Work closely with team members (developers, product manager, customer support and partners) to develop, test and deliver high quality products
• Create detailed, comprehensive and well-structured test plans and test cases
• Prevent, report, analyze and track issues in an effective and efficient manner
• Root cause analysis of existing script failures or product issues, propose and drive enhancement for minimizing project issues or risks
• Design, develop and execute automation scripts or implement quality tools to continuously increase efficiency

Responsibilities:

• Handle daily operations independently
• Responsible for all shipping documents (transport, documentations, booking with shipping line and preparing Bill of Lading documentations)
• Daily liaising with oversea counterparts, local sales and operation teams on delivery and logistics issues
• Key in cargo details and ensure payment from suppliers and customers are input into the computer system
• Monitor and ensure all orders are duly delivered to customers within a stipulated operation turnaround time
• Coordinate and communicate customer’s requirements and provide timely proposals and solutions to customers
• Quotations
• Handle customer’s complaint or issue, if any
• Any other duties assigned by Management

Requirements:

• Good communication and inter-personal skills
• Proficiency in MS office suites
• Min 3 years of related work experience in freight forwarding/logistics industry
• Familiar with import/export permit declaration and cargo clearance procedures
• Meticulous, multitask, organized and adopt a careful work approach
• Able to start work immediate or on short notice

**Work Location: CHANGI AIRFREIGHT CENTRE