Total 2,686 service operations manager job vacancies in Singapore, South East

Key Responsibilities:

• Support the preparation and submission of MAS regulatory reports and group reports of multiple Operations units.
• Ensure the accuracy and timeliness of regulatory reports submitted to MAS as well as internal reports to Head Office.
• Investigate, remediate and review for potential data quality issues impacting regulatory reporting and participate in projects for report automation.
• Establish effective controls and support improvement initiatives in collaboration with other business/functions teams
• Keep abreast of regulatory changes and Group guidelines.
• Liaise with Compliance, IT, Finance and various stakeholders on regulatory reporting matters
• Ensure proper documentation and backup of reports.

Who You'll Work With

The Service Planner works within the Service Logistics Organization at Arista, and plays a key role in enabling the success of Arista’s post-sales Support offerings, which includes Warranty, Same Day, and Next Business Day delivery of critical spare parts to Arista’s end customers. The Service Logistics Organization within Arista is responsible for Arista’s Service Supply Chain, including Arista’s global network of service depots; planning of spare parts inventory across those depots; rapid delivery of hardware replacements to end customers; reverse logistics of RMA returns from customers; and the repair and reuse of customer-returned inventory.

Working within Arista’s Service Planning team, the Service Planner is responsible for planning stocking levels for critical spare parts across Arista’s service depots, executing related supply plans, and achieving on time delivery of hardware replacements to customers.

What You'll Do

• Plan inventory levels across Arista’s service depots to support customer service contracts
• Drive inventory levels to achieve on time delivery of advance replacements against 2 hour, 4 hour, and Next Business Day SLAs
• Define minimum stocking levels to hold in each depot based on install base, RMA rates, and lead time to replenish inventory
• Optimize inventory levels such that on time delivery goals are achieved while minimizing inventory investment
• Publish service demand to Repair Operations and prioritize repair output to fill minimum stocking levels in service depots
• Drive new orders with Manufacturing for inventory that cannot be sourced from Repair.
• Execute inventory movement and inventory transfers across service depots, rebalancing inventory as required
• Oversee inventory metrics for Service Depots – including hit rate, fill rate, and repair-to-new-buy ratio
• Develop and manage service inventory plans for new products as they are released by Arista’s R&D teams
• Review disposition of Engineering Change Orders as submitted by Engineering, driving required actions on Service Depot inventory, and ensuring inventory freshness
• Collaborate with peers to develop processes across Arista’s Service Supply Chain, including RMA Management, Inventory Management, Depot Operations, and Repair Operations
• Collaborate with peers in the development of systems and tools across Arista’s Service Supply Chain

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Bedok MRT Station
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.







Should your application progress to the next stage, we will be in contact to arrange an interview.

The Opportunity

As a Customer Success Executive you will utilize a combination of Sales and Operations skills. In this role, you would be allocated a number of clients and you would be their main point of contact: both to train them on our platform and solutions but also upselling and looking after the project management of their studies.

The Team

The Customer Success team works closely with customers to understand their business goals and cooperate/coordinate with internal departments (Sales, Development, Product, Marketing, Finance, etc.) to ensure that we are providing superb technology, tools, products and services so our customers can achieve their goals.

 

What You Will Do

• Work with Account Management and New Business teams retaining and growing existing accounts
• Serve as day-to-day contact for assigned accounts, building trust and rapport with customers, while identifying areas of opportunity and highlighting best practices.
• Working alongside project delivery teams to ensure all projects are delivered successfully and on time
• Being an expert in the application of our product
• Perform consistently and successfully across KPI’s and measures of sales metrics, delivery/operational metrics, and customer satisfaction metrics
• Ensure customer needs are met. Providing consultative value add when they choose to deliver their research objectives via Cint.
• Ensuring projects are closed and invoiced on time
• Ensure that monthly targets are achieved including both new and existing accounts
• Train and on-board customers as needed and support their adoption of the Cint platform
• Provide feedback to product and supply teams as well as the Customer Success Director

Key Responsibilities:

• BTP(SAP Business technical platform) / Digital solutions/System integrations /eCommerce, AI Application Projects: Drive and rollout the digital solutions/projects.
• Requirement Gathering: Communicate with various business departments to collect and document requirements.
• Data Management: Assist in data collection, preprocessing, and annotation tasks, ensuring adherence to company guidelines and best practices for data handling and IT security
• Technical Implementation: Understand the system integration method (API, EDI etc). Support to design and implement the integration architecture/data structure between Cloud base system(E-commerce , middleware, external customer system) and backbone system (ERP or non-ERP system on-premises).
• Collaborative Projects: Participate in discussions, brainstorming sessions, and knowledge-sharing activities within the team. Work closely with cross-functional teams and ensuring alignment with business goals. Update and manage the project management related tool(Jira, Docupedia, TEAMS channel ,etc.)

Team Management

• Lead Wealth Management RMs in the growth, acquisition and retention of HNW clients
• Train and develop staff, monitor performance and appraise Wealth Management RMs against assigned targets
• Manage Wealth Management RMs to achieve stated sales levels by coaching and guiding them to achieve sales targets
• Jointly manage the manpower and P/L of branch service and sales operations with branch manager

Business Development

• Develop, strengthen and execute business models and strategies of Retail Banking Wealth in the Emerging Affluent, Affluent & HNW customer segments
• Participate in sales and marketing activities for affluent and high net worth clients from onshore market
• Enhance the bank’s profile in Wealth Management and grow the assigned portfolio in terms of AUM and customer base while ensuring strong customer engagement
• Assume full management responsibility of Wealth Management RMs sales productivity and ensure effective cross selling of the bank’s products and services   
• Oversee sales efforts including sales force coaching and participate in clients calls with RMs 
• Drive sales productivity (new & cross selling) of Wealth Management products
• Strong follow up skills and initiatives to ensure all time sensitive transactions are executed in a timely and accurate fashion
• Good grasp of internal processes, procedures, documentation, fees and related terms and conditions of products and services offered by bank
• Achieve balanced scorecard, service, operational and regulatory standards set by the bank

Compliance and Regulations

• Apply knowledge of relevant laws and regulations to compliance requirements in carrying wealth advisory activities for HNW clients
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

Project Management

• Ad hoc project management

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

Team Summary

Value Added Services (VAS) is a key growth strategy for Visa globally, aimed at diversifying Visa’s revenue with products and solutions that differentiate its network and deliver valuable solutions across other networks.

We are seeking a dynamic Senior Manager to join our newly established GTM and Commercialization team within the VAS organization. This team is dedicated to enable accelerated revenue growth in VAS for Asia Pacific by driving scalable, predictable and repeatable sales outcomes in a data driven manner. The team collaborates closely with senior leadership as well as functional teams including Generalist and Specialist sellers, VAS solution owners, Marketing, Sales Operations, etc.

The successful candidate will be based in Singapore, working closely with both Hub and market leaders.

This role is perfect for those who thrive on variety and enjoy tackling new challenges, and not seeking a routine job profile. Given the small size of our team, the role requires a high degree of flexibility and adaptability to handle different types of work. The ideal candidate would be ambitious, commercially minded, have a keen understanding of what drives business success, and possess strong interpersonal skills.

Primary responsibilities:

• Establish scalable and repeatable GTM strategies and processes that can be applied across different products and services
• Ensure that VAS products align to local/regional client needs, are clearly positioned, are appropriately priced for target Sales channels, and have an effective Sales narrative.
• Develop centralized assets and frameworks to streamline the GTM process in region, such as client and market segmentation, sales journey mapping, competitive intelligence, penetration and whitespace analyses, etc.
• Partner with solution and sales enablement teams to drive activation of global sales plays in region
• Partner with VAS leadership to identify opportunities to accelerate revenue across VAS functions and establish a streamlined GTM implementation framework to capture these opportunities efficiently.
• Assess feasibility of VAS solutions for rollout into Asia Pacific markets and provide regional and global colleagues with local market requirements and customizations that will influence VAS expansion strategies.
• Streamline VAS pricing strategy and execution in the region by steering the development of pricing principles, creating and maintaining pricing roadmaps, as well as systematic approaches to evaluate client impact.
• Collaborate with cross-functional teams in region and global to ensure alignment and consistency in GTM strategies.
• Contribute to other VAS strategic initiatives as needed, acting as a subject matter expert on VAS capabilities as well as strategic vision.
• Work closely with the team leader to support the development and implementation of commercial strategies for VAS products.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Commercial Leadership

• Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion.
• Develop and execute strategies to achieve 20%+ (or as agreed) revenue growth within the client portfolio.

Pipeline and Strategy Management

• Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM).
• Leverage business acumen to identify and capitalize on untapped growth opportunities within clients.

Client Engagement

• Dedicate over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities.
• Proactively leverage professional networks to generate new opportunities with existing clients.
• Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio.
• Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs.

Financial Management

• Accountable for revenue and profit forecasts and delivery.
• Delegate delivery responsibilities to relevant Delivery Managers (DMs) while maintaining oversight.
• For mature accounts, iteratively explore replacement pipelines to mitigate ramp-downs.
• Ensure accurate financial forecasts, projections, and adjustments.
• Manage and mitigate risks effectively, including succession planning.
• Own P&L and meet agreed financial targets (budgets, order book, revenue, margin, and other metrics).

Strategic Planning and Execution

• Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals.
• Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio.
• Focus on building industry expertise and credentials to enhance client engagement and service delivery.

Operational Excellence

• Ensure compliance with governance, business rules, and regulatory standards.
• Embed critical initiatives and processes within the client portfolio to achieve strategic objectives.
• Foster a culture of high performance and continuous improvement within the team.

We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.

• Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
• Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
• Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
• Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
• Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
• Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
• Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
• Develop, implement, and monitor quality assurance and improvement plans across all departments.
• Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
• Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
• Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
• Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
• Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
• Foster a culture of safety, quality, and compliance throughout the organisation.
• Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
• Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

• A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.

• Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
• Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
• Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
• Strong analytical skills with a focus on data-driven decision making in clinical operations.
• Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
• In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
• Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
• Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
• Strong project management skills with the ability to lead initiatives from conception to completion.
• Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

• Stakeholder Management:
  Build and maintain strong relationships with key client stakeholders, ensuring alignment on recruitment needs, business strategies, and overall objectives.
• HR Business Partnering:
  Act as an HR Business Partner for key account(s), delivering tailored recruitment and HR solutions to meet the client's strategic goals. Provide advisory support on HR policies, talent acquisition trends, and workforce planning.
• Employee Management:
  Oversee the onboarding, management, and development of employees within the RPO model, ensuring high levels of engagement, satisfaction, and retention.
• Performance Management:
  Execute performance management processes for client teams, including setting KPIs, conducting performance reviews, and delivering feedback to optimize productivity and service delivery.
• Client Delivery & Recruitment Oversight:
  Manage end-to-end recruitment processes for clients, ensuring timely delivery and achievement of hiring goals. 
• Reporting & Analytics:
  Provide regular updates and reports to clients, employee performance, and overall account health.
• Problem-Solving:
  Proactively identify issues and recommend solutions to enhance client satisfaction and operational efficiency.

• Singaporeans and PR preferred

• Experience:
  Minimum of 1 year of experience in HR Business Partnering or Talent Acquisition, preferably within an RPO model.
• Skills:
• Strong stakeholder management and interpersonal communication skills.
• Proven expertise in employee/employer management and performance management.
• Strong analytical skills with the ability to present data-driven insights.
• Excellent problem-solving and decision-making abilities.
• Preferred:
• Previous experience managing large-scale recruitment projects within the RPO framework.
• Familiarity with Applicant Tracking Systems (ATS).

• Collaborative and dynamic work environment
• Environment that allows/appreciates initiatives
• Career growth opportunities in a fast-evolving industry

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

The Food & Beverage Sales & Event Manager is responsible for driving food and beverage sales through the planning and execution of events. The incumbent is key duties include identifying and pursuing new business opportunities, coordinating with clients to customize event details, and working with internal teams (culinary and service) to ensure seamless event operations. He/she also manage event budgets, track sales performance, and provide excellent customer service throughout the process. Additionally, the manager is responsible for maintaining relationships with clients to encourage repeat business and staying informed of industry trends to remain competitive.

How does your day look like?

Event Sales & Coordination: 

• Lead the sales efforts for F&B-related events such as corporate functions, and private events.
• Collaborate with clients to understand their needs and customize offerings.

Business Development:

• Develop and implement strategies to grow F&B event sales. Identify potential clients, generate leads, and build strong relationships to drive repeat business.
• Conduct site tours and presentations for potential clients.
• Prepare and negotiate contracts, ensuring compliance with hotel/event policies.

Event Planning & Execution:

• Oversee all aspects of event planning, including menu design, budgeting, staffing, and logistics. Ensure that events are executed seamlessly and exceed client expectations.
• Oversee event setup and teardown, ensuring all details are in place and aligned with client expectations.
• Monitor event timelines and make real-time adjustments as needed Contracting

Revenue & Budget Management:

• Collaborate with the finance department to manage event budgets and pricing strategies.
• Track and report on event profitability, ensuring revenue goals are met.
• Manage all billing and payments related to food and beverage events.
• Marketing & Promotion:
• Collaborate with the marketing team to create promotional materials and strategies for food and beverage events.
• Assist in organizing special promotions and events to drive additional revenue.

Client Relations:

• Serve as the main point of contact for clients, ensuring excellent communication throughout the event planning process. Handle any issues or last-minute requests professionally and efficiently.

Collaboration:

• Work closely with the culinary team, front-of-house staff, and external vendors to ensure smooth event operations and high-quality service.

Sales Targets & Reporting:

• Meet or exceed event sales targets. Prepare regular sales reports and forecasts for management review.

Market Research:

• Stay informed on industry trends, competitor offerings, and customer preferences to keep the F&B department competitive and innovative.

Budget Management:

• Manage event budgets, control costs, and ensure profitability for each event.

THE FUTURE IS WHAT WE MAKE IT.

Field Service Engineer (Building Management System)

Changi, Singapore

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

We are currently seeking a Field Service Engineer to join our Building Automation team in Singapore. Reporting to the Senior Field Service Supervisor, your focus will be supporting the development of on-site installation, servicing and repair processes of complex equipment and systems.

KEY RESPONSIBILITIES:

• Take care of maintenance and servicing scope for contract site, with a focus on Building Management System (BMS)
• Validate customer request
• Educate customer and field technicians
• Write documentation used by field technicians
• Ensure Right and Fast Delivery
• Support Managers to delivers the management KPI and ensuring to deliver the Contract requirements and value to Honeywell clients

MUST HAVE:

• Bachelor's degree or higher education with significant relevant experience.
• Minimum 2-3 years of hands-on Field Service and Maintenance experience.
• Knowledge of Building Management System (BMS), and Controller Programming such as Air Handling Unit (AHU), Programmable Logic Controller (PLC), Chiller Programming, etc.
• Willingness to travel to customer's sites island wide.
• Being able to follow flexible work schedule and respond to ad-hoc requests.

WE VALUE:

• A&A Project work experience
• Experience in other domains of Building technologies (Fire Alarm, Security, HVAC, ACMV, etc.)
• Good written and oral communication
• Good presentation skills

About Us
The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More
We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So join us and let’s do this together.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

• Lead the bid to win process in Singapore
• Bi-monthly pipeline reporting to service and sector leads to build pipeline confidence and pursuit planning mindset
• Partner with sector leads to establish their brand, execute their plan and create momentum internally, and externally
• Bid management and ensuring that content is client oriented and tailored
• Liaising with management and technical teams to support the creation of tailored, innovative and compliant bid responses in a timely manner
• Actively contribute to strategic bid planning including positioning, go/no go, win theme development, storyboarding and feedback/lessons learnt
• Ensure bids are submitted for review for internal quality assurance and governance processes
• Producing bid documents in collaboration with the technical team
• Performing the required administrative tasks to respond to opportunities, including setting up a collaborative working environment in MS Teams, following best practice bid processes, and coordinating technical teams to respond to client requests
• Provide BG support to the Natural Resources and Infrastructure segments to support our growth ambitions
• Produce compelling, accessible collateral that showcases our propositions internally and externally
• Regular project wins announcements to celebrate milestones and progress within Singapore and SEA market
• Marketing activity: Meeting arrangement. Work collaboratively with technical teams to produce collateral required for introducing services to existing and potential clients

Your Career 

As a Senior Technical Sales Manager, you will collaborate closely with your sales partner across the APJ region, forging robust relationships with targeted MSP/MSSP partners. Your primary mission will be to introduce Prisma SD-WAN and SASE solutions, along with other products from our platform portfolio, to their clientele. Armed with deep technical expertise in networking, routing, and managed cybersecurity services, you'll not only establish trust with our MSP/MSSP partners but also work collaboratively to fortify the security of their managed services. Leveraging insights gained from your customer interactions, you'll offer valuable feedback and suggestions to our product management teams for new feature development and enhancements.

Your Impact

• Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers
• Identify prospective and existing customer opportunities that align with our solution offerings
• Collaborate closely with regional sales leadership to provide strategic and tactical sales support
• Foster growth by cultivating and nurturing relationships with current and potential MSP/MSSP partners
• Serve as the go-to technical advisor for MSP/MSSP partners, earning their trust and respect
• Establish yourself as a trusted consultant for MSP/MSSP partners' sales, product, and engineering teams
• Execute and oversee sales strategies in partnership with your Sales Account Manager and MSP/MSSP partners
• Ensure the ongoing satisfaction, support, and adoption of new products and services by both MSP/MSSP partners and their end customers
• Effectively convey Palo Alto Networks' market leadership and value propositions
• Exhibit exceptional verbal and written communication skills to manage interactions with customers and partners
• Demonstrate agility in working within small, creative teams as well as cross-functional teams
• Champion collaboration and teamwork as fundamental principles
• Embrace an ambitious and proactive attitude
• Pursue continuous self-improvement and learning to maintain technical leadership in relevant technologies such as Networking, SD-WAN, SASE, data center, public cloud, cybersecurity, 5G, and more

About the role:

The incumbent will be part of a solution team within the Contract Logistics Department in leading continuous improvement projects for Warehouse, Labelling and Assembly, providing seamless and customer-focused data analytics and solutions to improve customer service and operation efficiency.

What you will be doing:

Leading the Solution Team for a Luxury Goods account at 11 Pioneer Turn with below responsibilities:

Project

o   Driving continuous improvement initiatives with impacts on company or customer profitability

o   Identification of areas of improvements with key stakeholders

o   Design, proposal, and implementation of solution across different departments: Warehouse, Value Added Services, Customer Service, Quality, Sustainability

o   Alignment on project priorities and communication on progress to stakeholder

o   Coaching a team of 3 Logistics Analysts + interns to deliver project roadmap and to grow team members

o   Allocation of projects and tasks to team members based on priorities, availabilities, and competencies

Finance

o   Organizing semi-annual budget exercise revising last year spending and forecasting next year spendings

o   Ensuring monthly Billing accuracy

o   Improvement of P&L analytics and financial controlling

o   Supporting a team of 2 on daily financial operations

Ad hoc

o   Data extraction request from customer or Operations

o   Spot analysis request from customer or Operations

The successful candidate

·       4 to 6 years’ experience in Logistics / Supply Chain Industry or Project Management

·       Degree in Logistics / Industrial Engineering or comparable field of study

·       Strong data crunching, analytical and problem-solving abilities

·       Knowledge in lean, six sigma, 5S, WMS

·       Proficiency in Microsoft Office, Excel, Access, SQL

·       Excellent interpersonal and communication skills

·       Mandarin / French is a plus

Job description

• Develops transport solutions and delivers a high quality of service for our customers, whether importing or exporting, by air or sea, whatever the origin or destination.
• Acts as customer's key contact throughout the transport of his goods: informing him of important stages, alerting him to any regulatory constraints or unforeseen events, and doing his utmost to propose solutions when the situation calls for it.
• Communicates in real time with our customers and liaises with all our service providers, selected for their performance and reliability.
• Manages relationships and information requests from existing and/or potential customers
• Develops services provided to customers to improve their satisfaction
• Develops new routes to and from APAC to expand the range of services offered to Hillebrand Gori customers
• Negotiates with our partners and suppliers to get the best possible service
• Analyzes customer feedback and observations

Requirements

• Relevant experience in operations, sales and pricing in freight forwarding
• Professionalism, attention to detail, and excellent organizational skills
• Responsive, able to solve problems quickly and make appropriate decisions
• Professional, proactive attitude and initiative with attention to detail and excellent organisational qualities
• Computer proficiency
• Good interpersonal skills/diplomacy and friendliness
• Enjoy working in a busy, demanding and fast-paced environment, while maintaining composure
• Knowledge of international trade (Incoterms)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as AVP - Securities & Derivatives Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:The Securities & Derivatives Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

Responsibilities:

• Execute securities transaction processing related to Securities Clearance Settlement and Derivative Operations.
• Participate and lead in the implementation of assigned projects, including new products, services and upgrades to platforms.
• Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals.
• Serve as an analytical and procedural expert, and as first point of escalation for staff members, management and internal/external clients.
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues.
• Identify control gaps during settlement cycle and implements appropriate solutions to mitigate any risk or control losses
• Analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures
• Act as an advisor to new/junior staff.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10 years of relevant experience
• Experience in a securities transactions processing role
• In-depth knowledge of settlement cycle concepts and procedures to resolve settlement issues
• Previous people management experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Responsible for the availability and proper functioning of infrastructure and real estate. You are responsible for the planning, awarding and management of trades, repairs, conversion/new construction measures and building security for all sites in APA w/o China
• Search for new lease locations and support the property management during lease negotiations.
• Coordinate relocations and restructuring of work areas as well as the planning and implementation of maintenance and repair work.
• Responsible for planning, monitoring, controlling and optimizing property-related costs and budgets.
• Develop standards for the use and equipment of office, production, development, logistics and assembly areas and initiate, monitor and implement measures and projects to achieve strategic corporate goals.
• Introduce suitable tools and processes in the areas of project management, energy management, space management, relocation management, maintenance, visitor support, building cleaning and security.
• Develop and implement strategies to improve efficiency and cost savings. This also includes monitoring energy consumption and environmental impact.

Working location: Bedok MRT

Working hours: Monday to Friday (9am to 5pm) | Saturday (9am to 2pm) - 5.5 days work week

Job Responsibilities:

• Assist in providing customer service face to face & back end call centre.
• Monitor service quality to ensure standards for customer experience and service.
• Respond promptly to customer inquiries and feedback, coordinating with internal stakeholders.
• Streamline processes to optimize efficiency and provide professional service via email and in-person.
• Conduct calls and resolve complex issues to ensure customer satisfaction. (Training provided)
• Achieve and maintain a handling time of under 15 minutes for customer inquiries while managing expectations and performing under pressure.

Job Requirements:

• Service oriented, preferbly with call centre background
• Comfortable with speaking to many people
• Minimum O Level
• Singaporeans only

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW!

We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd (16C8261)

Loh Yi Zhen - R1106592

EA License No: 16C8261