Total 94,693 service operations manager job vacancies in Singapore

Job Scope:

• Promote and sell our range of medical equipment to healthcare professionals.
• Work with marketing team to achieve a synergy of marketing plans with sales efforts.
• Support the implementation of events such as product launches, trade exhibitions, seminars, workshops, product demonstrations, etc.
• Develop and establish strong working relationships with our customers and business partners.

Job Requirements:

• Min. Diploma in any field
• Min. 5 years of exp in orthopaedic medical sales

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

Oversee the day to day operations and supervise all workers ensuring work procedures, quality, safety and hygiene requirements are adhered to. Work closely with the Operations Manager / Executive and Client in fulfilling ad hoc / urgent requirements and provide assistance in all necessary reporting / record keeping / urgent tasks required by the Client.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

· Responsible for managing all functions and day to day operations of the restaurant during opening, mid or closing shifts.

· Manage all necessary repair and maintenance issues.

· Make recommendations concerning development, promotion, and disciplinary action affecting team members.

· Manage inventory and liaise with store manager to make necessary orders in advance.

· Proven ability to develop teams and training of new staff.

· Knowledge of systems, methods and processes that contribute to smooth operations
both in back-end and front-end.

· Shares knowledge of South Indian Vegetarian food and ensures good food quality.

· Manage Catering orders and ensuring smooth flow in catering operations.

· Maintaining and monitoring duty roster schedules.

· Implementing regular cleaning rota, daily, weekly and monthly and doing regular
follow-ups.

· Ensures excellent customer service and has good customer management skills.

· Retains customer loyalty by ensuring good customer experience and relationships.

· Candidate should have completed Degree.

· Ability to work in a fast-paced environment.

· Ability to work well with teams.

· Candidate having working Tamil knowledge is important.

· Minimum 10 years of relevant working experience in a setup similar to ours.

JOB SUMMARY

Provide SAP configuration setup solution to optimize its functionality and align it with the specific business processes and effectively supports their operations requirement. This include defining organizational structures, specifying master data, setting up transactional data processes, and configuring system behavior.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work with project core team members to develop solution for new processes or enhance existing processes to increase it’s efficiency and allow Jabil to stay in front of our competition from a supply chain management standpoint.

Forge successful relationships with the stakeholders and provide value based strategic assessment of current state follow with solution recommendation.

Actively engage with project team members to identify and understand pain points and deliver an effective lean solution.

Interfaces with the functional business teams and IT to conceptualize and assist in building valuable solutions.

Document, test and deploy solution and training documentation.

Establish metrics for evaluating successful process implementation.

Coordinate with users to address their concerns to ensure successful deployment.

Develop and implement an effective dashboard or metric pack for executive review at appropriate aggregation level using the most appropriate tool.

Facilitates communication as appropriate to all stakeholders including escalating issues to next level of management level.

Track, drive and communicate all changes and enhancements.

Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

Comply, follow, and enforce all procedures within the company security policy.

May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Creative, inventive and innovative

Advance PC skill with high proficiency in Microsoft office suite

A self starter with the ability to work intuitively and with minimal supervision

Strong problem solving, analytic, negotiation, project management and people skills

Ability to deal effectively with different functional personnel to drive results.

Ability to define problems, collect data, establish facts, summarize information and draw valid conclusions.

Ability to effectively present information and respond to questions from stakeholders

Knowledge and exposure in Lean Six Sigma will be beneficial.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree required.

Experience in SAP modules, with a focus on SD, MM, FI, and PP preferred.

Minimum of 5 years’ experience in a supply chain operation or in supply chain solutions

about the company

Our client is a leading logistics, supply chain and storage solutions provider, which offers material handling solutions, automatic systems, etc in the intralogistics industry. They’re looking for a highly reliable Service Account Manager to join their dynamic team and work closely with their Customer Service Manager during an exciting time in their development.

about the job

• Achieve monthly and annual Sales and EBT budgets through the successful execution of service sales strategies and tactics
• Actively interact with existing customers to generate leads and convert orders
• Drive revenue growth and profitability through presenting and selling the service business’s portfolio and service solutions
• Define and promote service concepts to our existing customer base
• Communicate and collaborate with colleagues across different functions (e.g. Application Engineering, Software Development etc) to provide customers with technical solutions which meet their requirements
• Collaborate with colleagues from the service business unit to define obsolescence management and implementation roadmap with customers
• Regular monitoring and follow up of customers’ feedback and Net Promoter Scores, initiating conversations with customers as needed to identify areas of improvement in our service quality and level.
• Support escalation management within the company and customer organization as a single point of contact
• Drive the sales negotiation process, following up all the way through to closing
• Draft Service Level Agreements (SLAs) and follow up when existing SLAs are due for renewal
• Build and maintain strong, long-lasting customer relationships

job requirement

• ITE/Diploma or equivalent in Logistics or Engineering
• Experience in intra-logistics industry would be highly desirable
• Possess good interpersonal & people management skills
• Possess own car preferred
• Able to interact and build rapport with customers from diverse backgrounds and cultures

If you are interested in the position, kindly send your CVs to yiling.tan(@)randstad.com.sg.

Please include your availability, expected salary and reason for leaving current job.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Minimum 5 years of experience in Social Work practice
• Minimum 2 years of experience in Social Work supervision
• Minimum 2 years of experience in leadership or management
• Accreditation as Registered Social Worker (RSW) by SWAAB (Preferred)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Apply best practices to manage data acquisition, update, de-duplication and cleansing; research and enrich up-to-date contact formation and other details on alumni;
• Devise innovative and effective ways to keep up with the professional development of SMU alumni on various online platforms including LinkedIn and news channels, to keep the alumni database updated;
• Track data and trends across platforms (including social media and website), events, programmes and university-wide alumni engagement touch points;
• Analyse alumni volunteerism, participation, activities, preferences and behaviours to inform and assess the effectiveness of engagement activities and initiatives;
• Run queries, create detailed reports on data sources, methodology, analytical techniques, analytical results and insights for stakeholders;
• Design visualisations and presentations for the dissemination of analytical results and derivation of actionable insight, including preparation of reports for monthly department meetings and quarterly senior management updates;
• Prepare annual engagement metrics submissions as per standards by the Council for Advancement and Support of Education (CASE).
• Assist other units in the university with enhancing the data culture and capabilities.
• Develop data repositories and dashboards to enable key stakeholders to access regular reports;
• Engage, train and seek feedback from end-users of data reports; and
• Support and help out at SMU and OAR events when required.

• Bachelor or Master degree in Data Analytics, Computer Science or similar field, with at least 6 years of relevant working experience.
• Strong analytical problem-solving skills and critical thinking with the ability to articulate ideas with data.
• Detail-oriented with strong project management, administration and organisational skills.
• Familiar with BI tools (Qlik Sense, Power BI, Google Analytics).
• Conversant with CRM and automation tools (365 Dynamics, Power Platform).
• Knowledge of database, ETL, data API concepts.
• Excellent interpersonal, presentation and communication skills (both spoken and written).
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Able to work under tight timelines, thrive in a fast-paced environment, and maintain a high level of motivation and energy.
• A dynamic team player with an innovative mindset and a positive outlook.
• Able to work outside regular office hours occasionally.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

My client a innovation- based medical technology company is looking out for a Project manager to lead with passion a early stage medical device. The incumbent should have and assume these responsibilities as shown below:

Duties and Responsibilities:

• Lead and manage the overall management of the company including the day-to-day operations of the portfolio
• Provide leadership in the design and development of the concept. Evaluate and refine design specifications including the evaluation and implementation of relevant clinical test methods to attest the product specifications
• Lead and oversee the engineering team, marketing, fundraising, quality assurance, clinical trial & regulatory activities to achieve project objectives/ milestones
• Lead development of product commercialization and regulatory strategies, including working with the team to select & manage subcontractors and vendors
• Lead the business development and fund-raising for the portfolio

Requirements:

• Master or Degree in Mechanical Engineering or equivalent
• Passion in owning and driving programs with development stage in years
• At least 8 years’ working experience. Preferable experience in project management, start-up, fundraising, medical device, electronic & electrical or software/medical imaging
• Good understanding of medical devices regulatory, quality systems and clinical pathway
• Experience in regulatory submissions (FDA) and ISO13485 an added advantage
• Strong leadership skill. Able to lead the team in continuous improvement
• Proficient in budgeting, forecasting and corporate finance
• Strong analytical skills, with problem-solving abilities in ambiguous situations
• Experience working with regional team will be an added advantage
• Good technical knowledge and business acumen

How to Apply:

Interested applicants may apply by sending in your updated résumé (in MS Word format) to my email or apply directly:

Consultant: Tan Jun Jie

EA personnel reg. no.R1878852

EA License No. 17C8502

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage and administer OAFA's annual summer immersion programme for high school students, that include:
  • Partnering with units across SMU on programme delivery and content.
  • Sourcing for, and liaising with, external vendors on programme delivery.
  • Managing the selections and offer process.
  • Communicating with international participants and their guardians.
  • Marketing and publicising the summer programme.
  • Managing all necessary logistics and operations involved.
  • Post-programme follow-up to regularly engage and nurture students towards the undergraduate application stage of the funnel.
• Serve as the main liaison officer on admissions and outreach matters with the College of Integrative Studies (CIS). This includes arranging admissions and scholarships interviews across CIS and the other 6 Schools who co-interview with CIS, as well as liaising with partner schools to arrange learning journeys and school visits related to CIS.
• Handle admissions matters that include:
  • Reviewing each application individually to verify the authenticity and accuracy of applicants' high school results and other relevant details.
  • Setting up and hosting virtual Zoom sessions for CIS faculty members to conduct applicant interviews.
  • Contacting applicants to inform them of their scholarships outcomes.
  • Contacting applicants to inform them of their interview dates/times.
  • Handling applicants' requests to change programme / appeal their admissions decision.
  • Updating of applications on SMU's applications portal.
  • Handling applicants' queries.
• Support CIS' admissions events for offerees and scholar recipients, by helping out with event management and support duties.
• Support admissions outreach efforts, social media efforts and signature events as part of the undergraduate admissions team, to share about CIS, answer queries, and help market the new College to prospective students and parents.
• Serve as the main liaison officer on admissions and outreach matters for the Adult Learners' Scheme.

• A university degree in any qualification.
• At least 2 years of relevant work experience.
• Meticulous, with strong administrative skills and the ability to multi-task across different projects.
• Highly proficient with Office tools such as Microsoft Excel and Microsoft Word.
• Highly proficient with technology tools such as Zoom, and willing to learn new systems.
• Prior experience with social media platforms and marketing.
• Strong customer service mindset with the ability to respond to different types of personalities across different age groups.
• Ability to work on some weekends, if there are interviews or events on Saturdays.
• Fluency in Mandarin would be an added advantage.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Summary: The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Relationship Manager

About The Company

Sing Investments & Finance Limited has more than 50 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

Job Description

• Acquire and build a strong network of customers for loan products and credit facilities by providing one-stop financing solutions to SMEs/ large corporates including listed companies as well as personal mortgage loans
• Develop new portfolio with an aim to achieve revenue and customer retention goals while increasing portfolio’s profitability through cross-selling and referral development
• Achieve individual sales revenue targets
• Analyse financial statements and structure credit facilities to ensure good credit quality
• Strong understanding of financial compliance and regulatory requirements

Requirements:

• Minimally Diploma level
• 2 to 5 years of proven track record in banking/ finance industry with relevant experience in a lending environment and working knowledge of mortgage loans, hire purchase financing, receivables financing or other types of loans (e.g. property development, land & construction, invoice factoring)
• Preferably with an established network of business contacts especially in the SME sector or tie-up with loan/ mortgage brokers. Strong ability to source and generate leads independently
• Good understanding of financial analysis is preferred
• Good writing, communication and interpersonal skills
• A self-starter and team player

*Corporate rank and remuneration will commensurate with experience

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Here is an exciting opportunity for you to join us a Tax and Customs Professional. Reporting to the ASEAN Tax and Customs Manager (based in Singapore), you will be responsible for supporting Singapore customs advisory activities, corporate tax and GST compliance & advisory for Siemens Singapore group of entities.

You’ll make an impact by:

Customs

• Support customs advisory activities in accordance with local regulations and Siemens' global customs strategy
• Execute oversight duties for Singapore customs operational activities including restructuring, new set-ups, Free Trade Agreement application & tariff optimization
• Liaise with external customs authorities and brokers to resolve issues and ensure smooth customs clearance; collaborate with other team members and departments to optimize customs processes and address cross-functional challenges

Tax

• Tax Accounting and Reporting: Perform monthly, quarterly, and yearly tax accounting and reporting packages, ensuring compliance with local and HQ reporting requirements
• Tax Returns and Submissions: Prepare and submit Corporate Income Tax, Withholding Tax, and GST returns to tax authorities, including thorough information extraction and collation
• Tax Query Management: Address tax queries from both authorities and internal stakeholders, including preparation of draft replies and resolution of inquiries related to WHT, international tax, and other tax matters
• Advisory and Projects: Participate in ad-hoc advisory and projects, covering areas such as process improvement, new tax laws implementation, M&A, and restructuring

You excel in:

• Degree in Tax, Accountancy, Business Administration or an equivalent professional qualification
• Minimum 5-6 years of experience in local Customs / Trade Compliance practices or Tax in Big 4, local firm or commercial
• Hands on experience dealing with Singapore Customs topics and/or GST is an added advantage
• Proficiency in working with SAP, MS Applications and other accounting software
• Team player with the ability to work as an individual contributor as well as partnering with colleagues across functions and businesses
• Strong communication and interpersonal skills
• Demonstrate initiative, a constant process improvement mindset, independent, organized with strong analytical skills and detailed-oriented

We offer excellent opportunities to develop, along with a flexible working environment. Join us in working in an international dynamic environment for a company known in the world for creating technology with purpose that helps us to cope with future challenges!

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!

My client is a established leading provider in designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits which are widely used in industries such as consumer electronics, IT and communications, automotive, aerospace, healthcare and others. Its core capabilities are in providing high-end vision inspection and ultra-precision handling solutions for die-sorting, vision inspection and laser marking requirements under its proprietary brand.

• Position : Engineering Manager
• Working Hour : 5 days, Office hour
• Location : North (AMK)
• Remuneration : Attractive Remuneration and Bonus

Responsibilities:

• Lead Design Team: Take charge of a team of design engineers, guiding them through the entire conceptualization, design, and development process of semiconductor equipment, spanning from module to machine levels.
• Continuous Improvement Programs (CIP): Develop and execute continuous improvement initiatives aimed at prolonging product life cycles, boosting product competitiveness, enhancing gross margins, and reducing Cost of Ownership (COO).
• Reliability and Feasibility Testing: Conduct comprehensive reliability and feasibility tests to ensure the quality, performance, and durability of semiconductor equipment. Analyze test results and refine designs as necessary to meet or surpass industry standards.
• Technical Sales Support: Collaborate closely with the Technical Sales team to evaluate specifications, assess costs, and review products. Offer technical expertise and insights to facilitate informed decision-making during the sales process.
• Technical Issue Resolution: Serve as the primary point of contact for resolving all technical field issues within the product family. Utilize troubleshooting skills and technical knowledge to promptly diagnose and resolve issues, ensuring customer satisfaction and product reliability.
• On-Site Product Performance: Assume responsibility for monitoring and optimizing product performance on-site. Engage with customers to understand their requirements and challenges, proactively addressing any issues to ensure smooth operation and customer success.

Qualifications:

• Bachelor's degree in Engineering or related field; advanced degree preferred.
• Extensive experience in semiconductor equipment design and development.
• Demonstrated leadership skills with the ability to effectively manage and motivate cross-functional teams.
• Strong grasp of Continuous Improvement methodologies and their application in product development.
• Proficiency in reliability testing methodologies and analysis techniques.
• Proven track record of driving product performance improvements and resolving technical issues in a dynamic environment.

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

RESPONSIBILITIES

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Cluster Heads,Product Mgrs, STMs and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· RNF & CFMAS Certificates

· 2 years of Sales and Relationship Management experience

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management (of HNW Individuals) Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Location: IBP
Salary: Up to $7k
Monday to Friday Working Hours

Duration: 6 Months

JD :

Financial Management, ePR, Budgeting for IT Operations

• Managing the Financial Budget and monthly spend for Operations team – AMC, Infra, Security, Monitoring, etc.
• Checking of current spend, validation of budget ask and approved budget amount.
• End to end support for Ops team in entire ePR process. Average items of over 200+ ePR raised per year.
• Coordinate Budget process for Ops team – CAPEX & OPEX

Project Bolt Decomm Financial Management

• Main commercial support PIC in Decomm Project team
• Manage the Decomm application financial budgeting, forecast and tracking against target
• Support Partnership and Contract GM and Head of SE/Ops in managing the contract renewal process of all AMC items
• Manage the Planview Decomm Dashboard to provide updated financials against target set that will be used for monthly Project Bolt discussions

Planview Phase 2

• Support PMO team with Planview ServiceNow / Jira integration phase of project
• Coordinate meetings / workshops with Planview & M1, capture meeting minutes and upload to ProjectPlace
• Follow up with business / key stakeholders on data requirements and upload to ProjectPlace

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

JOB SUMMARY

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Branch Manager, Business Manager, Product Mgr and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Idea Candidate

· RNF and CFMAS

· 1 year of sales and relationship management experience

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Roles

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met

Requirements

• Minimum 5 years of sales and business development experience, preferably in the cleaning, F&B industry, or dishwasher industry
• Ability to analyze market trends and competitive activity to identify growth opportunities
• Proven track record of achieving sales targets and growing market share
• Strong leadership, communication, and interpersonal skills
• Proficiency in MS Office and CRM software
• Proficiency in English
• Ability to build rapport
• The ability to work under pressure

Job Benefits

• Performance bonus
• Training and learning opportunities
• Career progression and development

Job Scope:

• Provide assistance to tenants and/or shoppers
• Manage the customer service counters for both retail mall and office tower
• Generate CX related reports

Job Requirements:

• Minimum Diploma in any discipline
• Minimum 2 years of front facing customer service experience required
• Knowledge in Office Turnstile and BI CRM will be advantageous
• Must be comfortable to work on Weekends and Public Holidays

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752

• Lead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents are responded to in adherence to established processes
• Institute strong governance to lead and direct infrastructure operational team with standard operating procedures (SOPs) and workflows
• Ensure that existing procedures are followed and that all procedures are documented in accordance with guidelines
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience
• Identify and define service delivery risks and offer, own, and manage risk mitigation strategies
• Identify chronic operational and security issues, and ensure they are managed appropriately
• Provide overview of operational challenges, risks and opportunities to leadership team
• Manage and escalate roadblocks that may jeopardize operations, infrastructure, and SLAs
• Oversee the operational personnel’ daily tasking and serve as a mentor to provide leadership to operational personnel
• Escalate issues to leadership in a timely manner with appropriate information regarding risk, action times and root cause analysis
• Recruitment, hiring, managing, supporting and career development to infrastructure operation personnel

Requirements

• Degree in Computer Science, Information Systems, or related discipline or equivalent experience
• Minimum 5 years of relevant work experience in the security operational field. Experience with SOC environment will be ideal
• Demonstrates broad knowledge of infrastructure technologies, trends and strategy
• Provide in depth technical expertise for both tactical and operational initiatives
• Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plan.
• Strong knowledge of Information Systems Security
• Good knowledge of Windows/LINUX Operating System, Storage, Networking and Backup solutions

Job Responsibilities:

• Take ownership of all direct sales channels and bid activities to drive organic business growth.
• Provide extensive client insights to the product team to ensure a deep understanding of customer needs.
• Engage with current and potential clients to market corporate goods in specified areas or industries, focusing on achieving sales goals and resolving client issues.
• Develop and execute sales plans to surpass personal sales targets and contribute to overall business growth, addressing revenue retention, growth, and new business opportunities.
• Implement client relationship management strategies to connect with decision-makers and influencers, facilitating information exchange and showcasing value propositions.
• Set specific goals for each sales interaction, tailor presentations, and ask relevant questions to gauge interest and address client needs.
• Cultivate a personal network within the business community, representing the company at industry events to enhance visibility and gather market intelligence.
• Collaborate with internal specialists to configure product and service solutions, negotiate agreements, and serve as the customer champion in cross-functional teams.

Job Requirements:

• A degree in Business Administration, Sales, Marketing, or a related field is advantageous.
• Ability to manage multiple tasks efficiently and prioritize effectively.
• Proficient in crafting compelling communication for client outreach and sales materials.
• Proactive and enthusiastic about achieving sales targets.
• Meticulous in handling all aspects of sales processes with precision.
• Prior knowledge and experience in aviation.

Responsibilities:

• Manage cases in line with the key directive of Assist First, Verify Later
• Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided
• Demonstrate an understanding of all key clients’ Operations and Billings Procedures
• Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
• Manage cases with a view to moving them forward in the best interests of the member and client
• Work harmoniously with fellow operations staff, members of the medical team and other Assistance Centres in the provision of assistance to members and clients.
• To be the first point of contact for members, end users, clients, service providers and colleagues
• Ensure incoming calls are answered promptly, appropriately and courteously.
• Ensure inbound requests are handled in timely efficient manner
• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
• Escalate cases and requests as per company protocols
• Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner.
• Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
• Work harmoniously with fellow operations staff, members of the medical team and other Assistance Centres in the provision of assistance to members.
• Positively promote International SOS to other organisations.
• Carry out any other reasonable duties as requested by the manager.

Requirements:

• Diploma or equivalent
• Min 3 years working experience
• Experience in call centers, assistance companies and/or hospitality industry an advantage