Total 734 support analyst job vacancies in Singapore Changi

This is a 1 year contract position, renewable or convertible to permanent.

Job Responsibilities

• Manage the full cycle in-house recruitment process, including job description creation, job posting/advertising, sourcing, screening, interviewing, arranging for interviews, selection, offer preparation and onboarding.
• Source candidates through various portals, social media, creative recruitment channels, and the internal referral program.
• Participate in employment branding activities with the HR team, conduct jobs fairs, campus recruitment, internships and traineeship programmes.
• Develop offers in line with approved guidelines and negotiate offers with candidates.
• Prepare letter of employment and onboarding checklist for new hires.
• Responsible for web updating, recruitment status reporting(s) and job advertising.
• Accurately track and reports on the recruitment, onboarding and confirmation process based on agreed metrics, using MS Excel and relevant HRIS module.
• Assist Recruitment team in developing a strong network of people and processes to support a strong pipeline of qualified candidates to quick turnaround time.
• Assist recruitment team to ensure new hires are well-organized, onboarded and have a meaningful probation experience by collaborating with line managers, IT, finance and HR teams.
• Assist recruitment team in application of airport pass, term pass and airline house clearance.
• Perform other HR and administrative task as per assigned by your superiors.
• The above job duties are scoped in general and is not limited to the above.

Requirements

• Diploma / Degree with a qualification in HR Management or equivalent.
• Minimum 2 years of working experience in a high volume, fast-paced, blue-collared recruitment environment (external and internal recruiters are welcomed).
• Experience in organizing jobs fairs, career fairs, campus fairs and virtual job fairs.
• Experience in generating manpower and recruitment status report(s).
• Familiar with online job posting and advertising channels.
• Experience in using integrated applicant tracking system (ATS) or manual tracking systems.
• Experience in work pass application, e-issuance and renewal of work pass.
• Good knowledge of the Singapore Employment Act and other relevant legislations.
• Able to work in a fast-paced environment with constant changes.
• Excellent team player, good interpersonal and communication skills with problem-solving ability.
• Ability to multi-task and work within tight deadlines.
• Proficient in Excel, Word, and PowerPoint.
• Meticulous and pay attention to details.

Job Roles and Responsibilities

1. Follow up with HR on payroll data provided
2. Administer OT payrun
3. Administer month end payrun
4. Submit CPF reports
5. Compute final settlement for resignees
6. File IR21 tax for work pass holders
7. File IR8A tax for locals
8. Submit maternity, paternity, childcare leave and NS claims
9. Process petty cash
10. Generate GL file from Payroll system for month end accounts closing
11. Coordinating with various departments, such as HR, finance, and accounting, to ensure that all payroll information is up-to-date and accurate
12. Ensuring compliance with relevant regulations and laws related to payroll processing, such as tax laws and employment regulations
13. Conducting regular audits and reviews of the payroll process to identify any errors, discrepancies, or potential issues and taking corrective actions as necessary
14. Experienced in OT calculation and knowledge in shift setup
15. Manage complex payroll – with blue collar and various shift patterns
16. Staying up-to-date with industry trends and best practices related to payroll processing and administration

Pre-Requisitions

1. Degree in Human Resources/Administration/Finance or its equivalent
2. Min 5 years of payroll and benefits administration experience
3. Familiar with relevant regulations and laws related to payroll processing, such as CPF, Tax laws and employment regulation.
4. Handle huge volume of payroll transaction and complete within deadline
5. Good knowledge of HRIS systems (especially Timesoft) is an added advantage
6. Familiar with shift pattern set-up and overtime calculation in Time Attendance System
7. Strong team-player who can establish positive relationships and work effectively and collaboratively with individuals across all levels
8. Good interpersonal skills
9. Good with numbers, with an eye for detail
10. Good verbal and written communication skills

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DISCLAIMER:

Job Description:

1. Prepare work packages and ensure spare availability prior to work commencement.
2. Prepare work packages and provide support to technical crew.
3. Liaise with technical crew and various departments to ensure smooth and timely completion of planned tasks.
4. Perform data input and analysis.
5. Plan and track monthly programs for completion.
6. Answer customer queries.
7. Any other duties required

Requirements:

1. Min NITEC or Diploma holder in Aerospace Engineering or equivalent
2. Preferably with at least 1 years of relevant working experience in aviation or related industry
3. Basic computer skill required
4. Knowledge of SAP will be an advantage
5. Comfortable with 12 hours rotating shift work arrangement

Job Description

To assist in post-trade compliance, assist in the monitoring of the investment and transactional activities of fund managers to ensure compliance with regulatory and client-mandated investment guidelines.  You will also ensure that all client reporting are done accurately and on a timely basis. As our fund managers invest in a broad range of instruments, you should have some knowledge in various financial securities products.

Responsibilities

• Review and maintenance of accurate compliance rules across all fund types, in accordance with Investment guidelines or compliance parameters provided by client / fund manager.
• Ensure accurate and correct interpretation of guidelines and the creation of relevant rules in the compliance monitoring system.
• Ensure that alerts and / or breaches are monitored daily and follow-up action taken and documented. 
• Updating of Operating Procedures Manual and Operating Memorandums with clients.
• By adhering to guidelines and checklists, ensure that standard procedures and controls, as set out in the Operating Procedures Manual, are being adhered to. 
• Responsible for ensuring that all the daily / non-daily reporting to clients are met as per requirements.  
• Attend to client queries.
• Assist Funds Compliance Monitoring Manager in the smooth running of the compliance monitoring function of the department, including adherence to corporate and regulatory policies and requirements.
• Assist in process improvement initiatives. 
• Assist in training and development of new or inexperienced staff.
• Assist in user acceptance testing. 
• Working with internal/external parties (for example clients, fund managers, vendors, fund accountants, auditors etc)

Qualifications/Requirements

• Degree in Banking / Finance or Accountancy
• 2 - 4 years experience in the financial industry (fund management / insurance business will be preferred) with relevant experience in post-trade compliance platforms, creating and maintaining rules for purposes of portfolio compliance. Knowledge of the various component feeds to the system (fund accounting data base, third party vendor feeds) will be an added advantage.
• Strong working knowledge of investment guidelines, securities ratings and industry classification, benchmark indexes, etc. 
• Demonstrating a high level of accuracy and attention to detail.
• Ability to write macros and rule logic, knowledge of SQL and data mapping will be a plus.
• Computer literate with good working knowledge of Excel & macros. Preferably with working knowledge of SQL and data mapping.
• Able to interpret legal clauses and paraphrase into simple and clear requirements.
• Service-oriented and client focused. A team player with strong oral, written and interpersonal communication skills.
• Willing to work on Singapore public holidays.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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• Unison Consulting Pte Ltd is seeking a Desktop Support Engineer to join our team. In this role, you will be responsible for providing technical assistance and support to end-users within the organization.
• Your responsibilities will include resolving hardware and software issues related to desktops, laptops, and other IT peripherals. You will be responsible for installing, configuring, and maintaining computer systems to ensure they operate efficiently.
• You will also assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary. Additionally, you will provide remote assistance for off-site users using remote desktop tools and assist users with login issues, password resets, and access-related queries.
• Our ideal candidate has a strong understanding of desktop operating systems, knowledge of desktop hardware components and peripherals, and excellent troubleshooting skills. You should be able to analyze and solve hardware and software problems efficiently, collaborate with other IT professionals and support teams, and contribute to the overall IT support function.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer healthcare environment experience.
• Good attitude
• Willing to learn and work in a team.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Professional presence and excellent communication skills. 
• Hardware Skill – Desktop, Laptop, Printer and Scanner.
• Windows OS (Must know Windows 10) 

Office Location: 
Pioneer Turn (Jurong)

Opportunities & Exposure

1. Drive process optimization in Claims Management

• Perform UAT (User Acceptance Test) on the evolution/ enhancement of a newly developed online tool
• Enhance communication & marketing of new tool - Support roll-out of tool to new sites within APAC
• Provide training to internal & external teams within APAC
• Identify improvement areas and develop an action plan with the project committee to reduce claims

2. Drive improvement in data quality management

• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Bollore) to fulfill customers’ expectation
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools
• Initiate corrective actions for procedural or process deficiencies
• Develop common tools to facilitate weekly performance tracking/ reporting and follow-up of KPIs and action plan

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

Job Summary

The regional business analyst for the APAC region reporting directly to the Regional Head of Finance. Key focus on producing meaningful management information and business insights for the region.

About the role

Monthly reporting

Monthly reporting and analyses of regional results and deviations compared to forecast. Analyse result development drivers and monitor their evolution (including metrics such as DRO, backlog and utilization). Further improve monthly reporting process and analytical insights through PowerBi.

Forecasting

Analyzing the Forecasting process together with Regional Business Line Controllers and Head of Finance

Special projects

Support the Business Line Director or Regional Head of Finance in various special projects

About you

• Diploma or Degree in Business and Accountancy (Internship)
• 2 years of working experience
• Proficient in English language
• Perfect role for first job within Fugro with career opportunities within Singapore and other locations within Fugro.

What we offer

Competitive salary with Annual Wage Supplement

Generous paid-leave

Career & training opportunities (international opportunities possible)

Company shuttle from various pick-up at MRT stations across Singapore

Collective health insurance and outpatient benefits;

Employee Assistance Programme (EAP) to provide help when you need extra support.

Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, and other product focused personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment. It will also provide support for other customer technical issues related to equipment, programs, installations, and upgrades.

The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Explains difficult or sensitive information; works to build consensus
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Use/Proficiency of internal systems (FSS/Digital Tools) to mine and analyze tool specific data
• Enhances local team product technical knowledge by frequent knowledge transfer and ensures field implementation
• Creates documentation for field use (TLLs)
• Presents at customer level; creates presentations at the engineering level for delivery to customers on system upgrades, support plans, technical demonstrations (new part introductions)
• 200mm CMP product knowledge a plus

• CE3-CE5 with strong understanding of CMP fundamentals, communication skills

• Proficient in English language both written and verbal
• Bachelor degree or equivalent experience in a technical field (Electrical Engineering, Mechanical Engineering, Chemical Engineering or a related discipline)
• + 5 years of experience with Applied Materials CMP products or similar

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Job Description

• Manage project timelines and go-to-market schedules.
• Ensure adherence to planned schedules for effective project execution.
• Demonstrate proficiency in Excel for data analysis and reporting purposes.
• Strictly adhere to all operational and sales procedures.
• Generate and maintain relevant reports as per operational requirements.
• Provide insights and analysis through comprehensive reports.

Job Requirements

• Diploma and above; Fresh Graduates are welcome to apply!
• Prior experience in Customer Service or Telco industry will be a bonus.
• Ability to converse fluently in English and Chinese.
• Must possess a customer-focused mindset.
• Meticulous, organized, and motivated team player.
• Comfortable working in a fast-paced environment.
• Willingness to work on Public Holidays and Weekends.
• Ability to work within the Airport vicinity.

We regret to inform that only shortlisted applicants will be notified.

Job Summary

The Senior Technician/Technician performs routine fuel farm operations and maintenance activities in accordance with Standard Operating Procedures (SOPs) and safety regulations. He/She prepares the daily logs, supervises the troubleshooting processes carried out by contractors, and reports all equipment abnormalities to the maintenance teams. In times of emergency, he follows emergency response plans as an Emergency Response Team member.

The Senior Technician/Technician works outdoors and is able to operate a variety of aviation support equipment and vehicles for military and commercial aviation ground support operations. A physically fit and meticulous team player, he/she participates in on-the-job training programmes and works well with others.

Job Responsibilities

Conduct fuel farm operations
• Perform fuel quality checks before commencement of operations
• Perform circulation and draw fuel samples for scheduled testing
• Perform loading and unloading of fuel
• Record fuel transactions
• Perform daily top up of refueller

Conduct fuel bridger and aviation specialised vehicle (ASV) operations
• Perform aircraft defuelling and refuelling
• Operate fuel bridger and aviation specialised vehicles (ASV)

Perform maintenance operations
• Perform daily inspection and functional checks on GFE/GFP
• Monitor Government Furnished Equipment and Government Furnished Property for scheduled preventive maintenance
• Perform maintenance on in-house equipment, facilities and vehicles in adherence to Standard Operating Procedures (SOPs) and Work Instructions (WI)
• Perform housekeeping within the work premises
• Perform stocktake of all Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment

Ensure operational excellence and compliance with quality and safety standards
• Perform operations based on quality, environmental, occupational, health, security and safety standards
• Attend daily briefings including safety/operational briefings and toolbox meeting
• Prepare quality and safety reports and raise any QHSSE lapses at work site or during operations
• Participate in audits as required
• Comply with regulatory requirements of operations site
• Participate in Emergency and Oil Spill Exercise
• Comply with data governance policies

Manage customer experience and relationships
• Perform the day-to-day operations of shift according to customer and contractual requirements

Contribute to continuous improvement
• Participate in digitisation roadmaps of business unit

Manage people, finance and organisational development
• Participate in on-the-job and required regulated training for qualification maintenance
• Monitor and submit documentation for security clearance
• Perform OT/Call Out assignment

Job Requirements

• NITEC and 5 years of experience preferred
• Class 4 and/or Class 5 Driving License and/or Forklift License
• Prior experience with Aviation preferred
• Ability to use Apps and have cybersecurity awareness

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your skills and experience

• Familiar with Microsoft SQL Server and have SQL script development skills, experienced in data management 

• Good Knowledge of Google solution (Google Cloud, BigQuery, Google Analytics) and Microsoft solution (PowerBI, SSAS) 

• Excellent technical skills – good understanding on data analysis and integration 

• Good communication skills – Good spoken English required 

• Willing to manage many different sub-projects at the same time 

• Willing to work in a multi-brands and dynamic organization 

This role is specifically for the TSE Implant support organization in AMSEA within AGS and as such requires product specialism in Implant VIISta and Legacy hardware and associated software and systems.

Location is anywhere in AMSEA geographical region.

Key Responsibilities

Responsible for all technical support related within AGS TSE. Mainly supporting technical escalations, Root cause analysis and follow up tech doc creation, system installation support , FSO improvement programs and service contract SME support.
Acts as intermediary and field escalation focal point between customer and Division by providing tech support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 
Can Provide Alpha Site support to Engineering  specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
Can Provide Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool. 
Can Present at customer level and has the communication skills to present at all levels within AGS and the Business Unit

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus. Can effectively Manage complex conversations with key partners in the field org and business units

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job Description

• Provide all level of technical training, pre-sales technical support, system design and post sales installation, commissioning, on-site training and training for end-users and distributors.
• Provide maintenance and servicing/repairing of equipment and systems at site.
• Assist sales team to prepare technical specification, CAD schematic drawings, bill of materials and related technical documentation.
• Perform on-site installation and setup of equipment and systems with strong competent skills.
• Carry out fabrication work of technical demo units for the company and distributors.
• Develop technical manuals and other technical documentation.
• Handle product quality issues and customer complaints.
• Travel regionally is essential to (technical) support all internal and external parties.
• Execute any other ad hoc duties and responsibilities which the Company may assign from time to time at its discretion.

Job Requirements

• Diploma or Bachelor Degree in Engineering (preferably mechanical) or its equivalent.
• At least 3-5 years relevant experiences as mechanical or electrical engineer preferably with CAD design experience.
• Related experience in a multi-national company will be an added advantage
• Excellent communication, interpersonal, influencing and presentation skills, with the ability to interact with key decision makers at all levels across a diverse range of countries.
• Willing to work in fast pace environment.
• Hands-on, willing to learn and proactive.
• Able to communicate with our counterpart in Beijing is a must.

Location: 119 Airport Cargo Rd, Megaplex, Singapore 819454

Job description:

• Responsible for overseeing and managing various aspect of logistis and transport operations
• Overseeing transport operation which includes manage LSP relationships, negotiating and ensuring to meet customer/sales requirements
• Leading and managing a team providing guidance, coaching and support.
• Supervising warehouse operations, including orders, inventory control, storage and loading bay planning
• Monitoring and analyzing performance indicators (KPIs) to assess LSP's performance.
• Handling VNJ shipments to Indonesia (Booking via Air & Sea LCL/FCL, Certificate of Origin, Cargo Inventory, Liase with DGR team)
• In-charge of Colorcon warehouse (Monitor Inbound & Outbound shipment, Stock up warehouse supplies, Monthly report, Monthly billing)

Additional Task Assigned (if any)

• Assigned as company's First Aider
• Safety Managemennt Officer (SMO)
• Fire Warden
• Part of BCP team
• Handle ac-hoc shipments

Job Requirements:

• Preferably minimum 1-3 years related experience in Logistic background
• Candidate possess minimum Diploma in Operation Management/Supply Chain)

Job Description:

As a Class 4 Lorry Driver at the Airfreight Centre, your primary responsibility will be transporting goods and cargo safely and efficiently to their designated destinations.

Key Responsibilities:

1. Safely operate a Class 4 lorry to transport goods and cargo.
2. Follow all traffic laws and regulations to ensure safe transportation.
3. Load and unload cargo as needed, ensuring proper handling and securement.
4. Perform pre-trip and post-trip vehicle inspections to ensure it is in proper working condition.
5. Maintain accurate records of deliveries, mileage, and fuel consumption.
6. Communicate effectively with dispatchers and other team members to coordinate deliveries and resolve any issues.
7. Adhere to company policies and procedures, including safety protocols and customer service standards.
8. Represent the company professionally and courteously at all times.

Requirements:

1. Valid Class 4 driver's license with a clean driving record.
2. Previous experience as a lorry driver is preferred.
3. Good knowledge of road safety regulations and traffic laws.
4. Ability to operate a variety of vehicles safely and efficiently.
5. Strong communication skills and the ability to work effectively in a team environment.
6. Physical stamina and strength to load and unload cargo as needed.
7. Attention to detail and the ability to follow instructions accurately.
8. Flexibility to work variable hours, including nights, weekends, and holidays, as needed.
9. Willingness to undergo drug and alcohol testing as required by company policy.
10. Positive attitude and commitment to providing excellent customer service.

In this role as a Risk Specialist in Wise’s second line Risk Management Team, you will be a key contributor in, and risk partner for the delivery of the risk management framework in Asia. This role is an exciting opportunity for you if you have some risk management experience and are looking to do impactful work. The role will report to and be supported by the Head of APAC Risk.

Here’s what will you be doing:

• Maintaining risk registers for the markets with focus on the key risks, including risk identification, assessment of risks as per risk methodology, supporting business in remediation of risks.
• Implementation risk appetite statements and key risk indicators for the countries, including monitoring of risks, analysis, reporting and  proposing remediations if required. 
• Determining and presenting the risk profile to the board of directors or to risk committees and to group risk committees.
• Working closely with first line stakeholders to ensure that operational risk policies and frameworks are adhered to.
• Closely work on the risk areas such as incidents, issues and risk assessments.
• Lead the efforts to develop and manage one of the key risks for the organisation such as BCM, technology risks or outsourcing risks
• Creating awareness within the first line on risk management including training etc.

This role would be great for someone who has:

• Experience in mid level risk management.
• Good understanding of systems, management information and reporting systems.
• Demonstrated track record in second line risk management function
• Worked on implementation of outsourcing or technology risk management within an organisation.
• Work independently and flexibly within a fast paced environment.
• Comfortable with change and managing different priorities and working with different stakeholders.
• worked in or familiar with the payments industry.

#LI-JL88

We are seeking an experienced and creative Senior BI Analyst to join our team. This position requires a functional understanding of business domains preferably in one of Healthcare/ Financial services/ Retail sectors and ability to facilitate stakeholder communication, conduct workshops and create clear documentation.

A good understanding of data visualization tools such as Qlik, Tableau, or Power BI, complemented by strong proficiency in SQL would be ideal. The ideal candidate will have at least 5 years of experience in data analytics and business intelligence, with a keen ability to gather and understand customer business requirements. This role demands exceptional design skills to build visually appealing and insightful dashboards.

Key Responsibilities:

1. Requirements Gathering and Analysis:

   - Collaborate with business users to gather, understand, and document business requirements.

   - Translate business needs into technical specifications and BI solutions.

   - Conduct requirement analysis sessions with stakeholders to ensure clarity and alignment of vision.

2. Develop and Design BI Solutions:

   - Design, develop, and maintain advanced BI solutions, focusing on high usability and aesthetic appeal.

   - Create interactive and visually compelling dashboards and reports using tools like Qlik, Tableau, or Power BI.

   - Ensure data accuracy and integrity in all deliverables.

3. Data Analysis and Reporting:

   - Perform complex data analysis to extract actionable insights and support business decisions.

   - Develop automated reports and dashboards, continuously iterating to enhance user experience and data storytelling.

   - Work closely with stakeholders to tailor reporting based on evolving needs.

4. Database and Query Optimization:

   - Develop sophisticated SQL queries for data extraction and analysis.

   - Optimize database performance and query efficiency.

   - Uphold data quality and integrity standards.

5. Cross-Functional Collaboration and Support:

   - Engage with different business units to integrate BI solutions into diverse business processes.

   - Provide ongoing support and training to users on new and existing BI tools and dashboards.

   - Act as a liaison between technical and non-technical stakeholders.

6. Project Leadership:

   - Lead BI development projects, ensuring timely delivery and alignment with business goals.

   - Manage project timelines, resources, and stakeholder communication.

7. Innovate and Stay Current:

   - Keep updated with the latest trends in BI technology, design, and data analytics.

   - Evaluate and recommend new tools and technologies to enhance BI capabilities.

Risk Operations Senior Analyst, Credit Risk Management Services

CRMS serves as a critical component of our First Line of defense for wholesale and counterparty credit risk management that is part of Institutional Credit Management (ICM) under ICG Business. CRMS works through the challenges of the Wholesale Credit Risk Lending processes with the aim of transforming the credit risk process flows including but not limited to credit facility management, legal documentation, collaterals and risk reporting. Importantly, CRMS will coordinate with credit management groups across ICG businesses to ensure full alignment on business and regulatory goals, as well as consistency and best practices where appropriate.

Our mandate is to create a world class, end-to-end wholesale credit management platform. The analyst is expected to bring in fresh thoughts and newer perspectives to drive the transformation agenda.

Responsibilities:

• Legal Documentation controls - review for completeness and ensuring retention in accordance with laws.
• Controls over the set-up and management of credit facilities in line with the credit policy and approval conditions.
• Collateral Process Management- recording, monitoring and reporting of collateral provided by the obligor against the credit sanctioned.
• Provide support in handling and reporting data elements to meet regulatory requirements. • Drive business process transformation and deliver tangible results in terms of efficiencies and strong controls.
• Effective stakeholder engagement across multiple business verticals in ICG.

Key Stakeholders:

Business, Credit Analyst, Independent Risk

Qualifications:

• At least a first degree or equivalent experience
• Professional qualification in Finance, Accounting, Business related field or an MBA will be an added advantage
• Knowledge of BFSI (Banking & Financial Services Industry) sector
• Working knowledge of risk management concepts

The candidate would need to possess:

• Strong interpersonal skills, including ability to work independently, multitasking, demonstrate attention to detail & meet timelines
• Clear and concise written and verbal communication skills
• Ability to coordinate within teams across businesses
• Analytical and problem-solving skills.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

Responsibilities

• Create and update Engine Overhaul and Repair technical instructions in SAP in accordance with OEM approved data.
• Liaise with various departments and customers on work documentation and records accuracy and effectiveness
• Prepare engine induction documentation and update engine records in SAP system
• Prepare engine release documentation
• Create and maintain the Generic Engine Structure and Material Master in SAP system.
• Develop, document, or maintain standards, best practices, or system usage procedures.
• Consult with end users regarding problems in accessing electronic content.
• Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
• Prepare support documentation and training materials for end users of document management systems.
• Maintain all mandatory records and other documentation as may be required by regulatory authorities or the customers.

Requirements

• Diploma or Degree in Engineering/Knowledge/information Management System
• Highly analytical and able to explain complex information in a clear and concise manner.
• Meticulous team player with good communication skills.
• Basic knowledge of component repair processes (eg. Welding, Machining, Thermal Spray, Paint, NDT, Cleaning) will be advantageous
• Basic knowledge of high bypass gas turbine engines and the engine assembly process will be advantageous
• Experience in an engine or component overhaul shop is valued.
• Knowledge in Microsoft Office 365 and SharePoint is an advantage
• Knowledge of SAP is an advantage

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 
• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be flexible working during business hours but sometimes covering an evening, public holiday, or weekend shift 
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work autonomously - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression