Total 306 support analyst job vacancies in Toa Payoh

The Technical Support Assistant (Junior) (contract-based, yearly renewal) is to assist our clients with all technical-related issues.

The candidate will be required to respond to the reported tickets and assist clients via remote access or on-site, which may include installing software systems, diagnosing and resolving issues, installing upgrades, co-ordinate with Development and Infra teams.

During software testing and deployment, the candidate will be expected to work in shifts around the clock and odd hours to support the activities.

The responsibilities of the Technical Support Assistant (Juniore) include the following:

• First level of analysis and responding to technical support tickets.
• Contacting clients to find out the nature of the technical issue.
• Assist and coordinate with the maintenance and development team for troubleshooting.
• Diagnosing and troubleshooting software, network, database issues.
• Traveling to clients' offices or Data Center within Singapore.
• Rotate in shift work during software testing and deployment.
• Maintaining good client relations.
• Ability to proposing simple and effective solutions.
• Documenting the detailed analysis of the ticket and reporting.
• Excellent Team player.

Requirements:

• Diploma in computer science or information technology-related field
• Knowledge of code execution, web services, and API e.g. C++, Java, RoR, Ansible, Unix, SQL Command.
• Knowledge of scripting (Shell, Perl) is good to have.
• Ability to troubleshoot complex software, hardware, network issues.
• Excellent written and oral communication and articulating the observation and problems noticed.
• Critical thinker.
• Good interpersonal skills.

About Us!

As a Systems Analyst you are part of HDB’s IT Group to drive digital transformation. You will be part of an application development team that will leverage on innovation and technology to enable business excellence. You will have the opportunity to work closely with various stakeholders in HDB to manage, design and develop systems that support HDB’s wide spectrum of business domains.

What Will You Do?

We will provide a career, not only a job.  Your total development as an ICT professional is our focus rather than just getting a job done. There will be ample opportunities to build on your competencies with the training and exposure that we have available in the many technical platforms and range of digitalization projects we have.

You will be a Great Fit if you:

- Understand HDB’s business processes and work with users to design and develop an end-to-end solution
- Provide advice and assistance to business users in the effective use of application system and information technology
- Manage the development of the application system and ensure the project is implemented within budget and according to schedule
- Design solutions that are of quality and functional to ensure a good user experience
- Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment
- Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture
- Produce technical documentation for application systems.
- Have a keen interest in IT / programming / system designs
- Good understanding of SDLC
- Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc

Good to Have:

- Experience/knowledge in Scrum /DevOps concepts
- Experience/knowledge in the various technologies supporting CI/CD such as Git, Maven, Jenkins, etc
- Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc
- Experience/Knowledge in Java, Javascript, SQL
- Great Attitude to bring the best out our team, driven and motivated
- Team Player; we work together as a team
- Autonomous & Take ownership

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Entry level applicants are welcomed to apply.

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15180555/3b1ec30b-7530-1eef-a0c0-638e4c8801ea

Duties and Responsibilites

• Assist in gathering and analysing data related to patient demographics, treatment outcomes, and operational performance.
• Collaborate with cross-functional teams to understand business needs and translate them into actionable insights.
• Support the development and implementation of data-driven strategies to enhance patient experiences and optimize workflows.
• Analyse trends and identify opportunities for process improvement, cost reduction, and revenue enhancement.
• Prepare clear and concise reports and presentations to communicate findings and recommendations to stakeholders.
• Participate in meetings and brainstorming sessions to contribute innovative ideas and solutions.

Requirements

• Currently pursuing a Bachelor's or above in Business Administration, Healthcare Management, or a related field.
• Strong analytical and problem-solving skills with an eye for detail.
• Knowledge of data analysis tools and techniques (e.g., Excel, Airtable, Softr, statistical software) is a plus.
• Excellent communication and interpersonal skills to work collaboratively with diverse teams.
• Passion for the healthcare industry and a genuine interest in improving patient outcomes.
• Ability to maintain confidentiality and handle sensitive healthcare data.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shr9CyX0FDSjvQ2Ek

Admin & Marketing Support Officer

1 year contract, potential to renew/convert to perm

Brief Description of Company

Our client is a health technology MNC improving people's health and well-being through meaningful innovations.

Job summary:

In this role, you will be part of ASEAN team managing a key project involving internal and external stakeholders. Provide high level administrative support to the department and collaborate on key project initiatives which includes day to day operations, claims, invoicing, reporting, records management, and other administrative duties.

Key responsibilities:

• To perform the full spectrum of coordination and administrative duties, including invoicing, vendor/PO creations, reporting, records management, scheduling of meetings, etc.
• Coordinate and liaise with distributors in the region on orders, invoicing, reimbursements, etc
• Manage the end-to-end process of reimbursement/claims, ensuring that all documentation and verifications are in order
• Develop and carry out an efficient documentation and filing system
• Process payments to suppliers and handle suppliers’ inquiries for any payment related matters
• Vendor accounts creation, tracking invoices, coordinating with distributors
• Weekly report generation and maintenance and communicate results to stakeholders
• Construct detailed work plans and dashboard analytics
• Coordinating and liaising with internal stakeholders eg. legal and regulatory
• Other administrative and support duties as required

Requirements:

• Diploma or Bachelor graduate in any fields with at least 3 years of Admin experience
• Working experience in office management preferred
• Ability to multitask and prioritize daily workload
• Meticulous and keen eye for details
• Proficiency in MS Excel

On top of a competitive base salary, the company offers excellent career and training opportunities, attractive benefits, and bonus schemes.

Interested parties, please apply to this job advertisement. Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

As a FUNCTIONAL ANALYST, you are expected to work in a high pace but fun, exciting and supportive environment and shall be constantly challenged to step out of your comfort zone, pioneer and try new ideas, acquire new skills and dabble in projects and pilot projects of different forms. Because of the multi-faceted role and myriad of exposures, you will have ample opportunities to try new things, attend professional courses/ workshops and work directly with end-users such as doctors, nurses, allied health professionals, etc. The boundaries to learning is only limited to the skills and potential of the individual.

Here are your primary duties:

• Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry
• Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements
• Involve in market-driven Software/ SaaS product development, enhancement and roadmapping
• Assist in troubleshooting software application and system issues
• Work with Product Owners, Software Architects, Developers, Project Managers and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current systems
• Produce Functional Specification, User Story and Functional Test Case
• Chance to participate in consulting and proof-of-concept/pilot and other trailblazing/ meaningful projects

Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma in any field
• 3 solid years of relevant working experience, preferably working as business analyst, system analyst, product analyst, functional consultant, etc
• Candidates should be versatile and independent in picking up new technology, and possess strong logical and analytical problem solving skills
• Able to do flowcharting and business process analysis
• Ability to grasp and understand business requirements
• Enjoy solving real-world problems, applying new technology and creating new software/SaaS products
• Good communication and interpersonal skills as you are expected to liaise/interface with customers/end-users (including doctors, nurses, social workers and healthcare professionals) regularly
• Good documentation skills
• Excellent professional and working attitude
• Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc)
• Meticulous, good organizational and documentation skills

Note: Candidates who are more experienced may be considered for Senior Functional Analyst role.

Real Centre Network is an Approved Course Provider (ACP) by Council of Estate Agency(CEA) . We have a opening for Part-Time Admin Support Executive. Singaporeans and PRs with Diploma certificate are welcome to apply.

Job Scope

· Understand and ensure compliance with course enrolment requirements.

· Handle calls and enquiries related to courses promptly, providing accurate and timely information.

· Assist with course registration processes.

· Support participants with any course-related queries or assistance.

weekdays 6pm - 10pm, or Sat 9am to 6pm

• Collaborate with stakeholders to gather, analyze, and document business requirements, translating them into functional specification
• Evaluate current business processes and workflows, identify areas for improvement, and suggest solutions to streamline operations
• Facilitate meetings and workshops with business users, IT teams, and external vendors to ensure clear communication and understanding of business needs.
• Conduct data analysis to support decision-making, creating reports, dashboards,Possess a degree in Computer Science/Information Technology or related fields.
• Financial services industry experience in Asset Management is preferred.
• Possess working experience as a senior/lead business analyst for analytics projects in Asset Management.

Job Description

To assist in managing company’s IT Infrastructure & Services, Enforcement of IT Security, Implementation of IT Project as well as System Development, Support and Maintenance

Responsibilities:

• Assist the IT Manager

• Conduct sessions with business users to gather requirements

• Liaise between different business stakeholders to ensure smooth operations, support and delivery of IT services.

• Document detailed business requirements and obtain sign-off

• Perform testing and end user training

• Maintain documentation for all hardware, software

• Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

• Any other duties that may be assigned from time to time

• Provide onsite support at client's premise, remote support by phone & email, and standby support.

• Software Programming, Installation and configuration

• Handling clients/ end-users IT related requests

• Troubleshoot hardware & software issues

• Users profile administration

• Interface with other maintenance vendors

Provide application support

1. Assist IT Manager for the ERP implementation
2. Preferred Background / Skill Sets

• Candidate must possess at least a Bachelor Degree /Post Graduate Diploma in Computer Science / Information Technology or equivalent.

• At least 2 years of hands-on experience in applicationsupport and troubleshooting on Windows OS platform in both servers and desktop.

• Strong analytical and solid troubleshooting skills to quickly identify problems and implement solutions.

• Prefer Application Support and programming experience is preferred

• Provide helpdesk support and troubleshooting both onsite and online.

• Good interpersonal and communications skills, both oral and written, and positive attitude

Skillset(s) Requirement:

· Required Knowledge: Software Development / Application Support

· Required skills: MS SQL, VB.NET, EXCEL Micro VBA

· Full stack developer capability / Application Support / ERP Implementation

Job Summary:

• Industry: Healthcare
• Location: Kent Ridge
• Employment type: Permanent, full-time

Job Responsibilities:

• Provide supervisory role involving helping to oversee junior staff performance and to provide guidance and support for their development needs.
• Execute the annual budget and projection.
• Providing strategic support through financial analysis, projection, budgeting and reporting.
• Analyse variances between actual and projected financial performance.
• Support long-term financial planning and strategic initiatives.
• Identify cost-saving opportunities and efficiency improvements.
• Collaborate with internal stakeholders to gather relevant data and provide insights on potential plans.
• Involve in the financial assessment of strategic projects as required.

Job Requirements:

• Bachelor’s degree in relevant business or finance disciplines
• At least 3 to 5 years of Strategic Finance and/or FP&A working experience. Healthcare experience would be an advantage.
• Be attentive to detail, maintain standards and actively check for data accuracy before conveying final work product.
• Experience with Microsoft Office applications, such as Excel (advanced), VBA Macros, PowerPoint and Word, as well as data visualization tools such as Tableau or Power BI.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

Job Description

• Answer the incoming phone enquiries.
• Provide course consultation and ensure proper follow-up.
• Handle and resolve general feedback and complaints.
• Perform general administrative duties, such as data entry and filing.
• Processing of new student registration and payment.
• Provide administrative support to trainer and learners, such as preparation of materials for classes.
• Oversee daily operations of the classess.
• Manage office supplies, equipment, and inventory levels.
• Work with business partner to develop and manage class schedules.
• Organize room/location assignments and ensure proper classroom allocation.
• Assist in ad-hoc matters when necessary.

Requirements

• Skilled in office software applications (e.g., Microsoft Office Suite, Google Workspace).
• Minimum O Level or a related field.
• At least 2 years of experience in an administrative or office management role, preferably in an educational or enrichment centre setting.

About Us: Long Faith is a forward-thinking family office owned by a prominent crypto entrepreneur. With a strong foundation in private equity, we are now expanding our investment strategy to include public equities. Our goal is to employ a fundamentally driven approach to identify and invest in high-potential public companies for long-term growth. As part of this strategic shift, we are seeking to hire two talented and experienced Equity Analysts to join our team.

What you will be responsible for:

• Conduct in-depth bottom-up fundamental research on companies and industries to evaluate investment opportunities.
• Perform detailed financial analysis, including building and maintaining financial models.
• Develop investment theses and make investment recommendations for portfolio managers.
• Monitor existing portfolio holdings and track relevant industry trends.
• Prepare comprehensive research reports and present investment ideas to the investment team.
• Participate in management meetings, earnings calls, and industry conferences.
• Collaborate with other team members to share insights and contribute to the overall investment process and strategy.
• Stay up-to-date with market developments, economic trends, and company-specific news that may impact investments.

How you can stand out:

• Bachelor's degree in finance, economics, accounting, or a related field. MBA or CFA designation is often preferred.
• 3-5 years of experience as an Equity Analyst or in a similar role, with a proven track record of successful stock analysis and recommendations.
• Strong analytical and financial modelling skills, with proficiency in Excel and financial databases (e.g., Bloomberg).
• Excellent written and verbal communication skills.
• Ability to synthesize complex information and present clear, concise investment recommendations.
• Demonstrated passion for financial markets and investing.
• High level of integrity, professionalism, and attention to detail.
• Strong network within the investment community.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunity to be part of a growing family office.
• Collaborative and supportive work environment.
• Professional development and continuous learning opportunities.

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Long Faith is committed to providing equal employment opportunities in accordance with country, state, and local laws. Long Faith does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Summary of the position

As Compliance Expert DIA APAC Country Support you will contribute to the comprehensive compliance program for Roche Diagnostics APAC. In this role, you will be responsible for supporting the architecture and implementation of the governance and strategic framework for compliance and business sustainability, to support the countries in APAC and ensure sustainable growth. You will effectively foster and further strengthen a culture of integrity, drive compliance risk and opportunity management and state of the art compliance programs, foster continuous improvement of the compliance and business sustainability processes, supporting the organization with an effective and proactive business oriented approach.

In this role, you will be supporting the implementation of the global and regional compliance initiatives and work directly for the commercial affiliates, in cooperation with local Compliance Officers, to enable compliance program maturity, smooth implementation of initiatives, knowledge sharing and flexible resource allocation within the Region (based on business need and compliance risks and opportunities).

In your role, you will be closely cooperating with all other members of Diagnostics Compliance Network, especially Compliance professionals within the Region APAC.

You will report to the DIA APAC Compliance Lead.

Main tasks of the position

1. Implementation of the compliance initiatives in the APAC region, according to the Core Compliance Team decisions and divisional and regional strategy.
2. Key enabler of sustainable business operations by providing highest quality compliance advice that includes the identification, management and improvement of key compliance risks across the region to support risk management and compliance assurance.
3. Supporting local Compliance Officers and business teams in compliance projects, by hands on involvement and delivering value locally under the leadership of local Compliance Officer
4. Designing and implementing Training Programs for country organizations and external Business Partners in cooperation with local Compliance Officers
5. Driving standardization and one Roche approach by specialization and applying above market compliance rules interpretation
6. Supporting the network of internal compliance professionals at country level across the entire APAC region to drive the implementation of strategic goals and to manage key compliance risks.
7. Advising senior leaders such as local leadership teams in Compliance matters,
8. Navigating complex environments taking into consideration internal and external conditions,
9. Coaching and catalyzing the local compliance professionals across the entire APAC region to co-create value with and for all its key stakeholders. Enabling a learning environment and keeping the customers at the center of activities of the regional compliance team.
10. Contribute to the oversight and support compliance investigations in the region.
11. Contribute to establishing and maintaining good relationships with regulatory/industry bodies, raising the standards for ethical business, promoting regulatory convergence, and increasing digital health readiness.
12. Maintaining a thorough understanding of Roche internal rules and guidelines, industry codes, as well as relevant local laws, in order to keep the local compliance programs updated, modern and enabling the new market opportunities
13. Contributing pro-actively to a fully integrated Divisional Compliance Network, by driving new ways of working, agility mindset and behaviors supporting effective collaboration

Qualifications of the position

• Education:University Degree (or MBA or other relevant Post Graduate qualification), preferably in the Legal, Finance, Economics, Business, Administration, Audit area.
  
• Professional experience/duration:Experience in Audit, Compliance, Risk, Assurance, Governance or Finance, ideally with regional exposure and cross-cultural experience.
  Strong knowledge of relevant international / regional compliance policies and regulations, solid understanding of the diagnostics, medtech and healthcare industry
  Good intercultural understanding, strong skills in Project Management.
  
• Specialist knowledge:Passionate professional with high ethical and integrity standards. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. You have high ethical and integrity standards.
  Proficiency in compliance management. Proven business experience in healthcare, including comprehensive understanding of strategy, priorities, products and market conditions
  You are able to manage complexity through the ability to quickly understand and analyze facts and situations.
  You have excellent active listening skills, fostering open communication and speak-up culture.
  “Can-do” attitude, embracing business thinking and ideas, hands-on.
  You are able to establish common ground with stakeholders, balancing out conflicting interests and reach consensus.
  You have a good sense for pragmatism in approach.
  Enterprise mindset that can break down silos. You thrive on collaboration, ability to bring people together to work towards the same purpose across organization boundaries.
  Fluency in English (other languages are an asset)
  
• Travel % required: 40% due to the job nature

Leadership Skills:

You will seek to inspire the APAC Diagnostics Compliance team to create transformative solutions, and to influence their prioritization and uptake in the wider organization, in order to ensure that customer solutions are at the forefront of Roche Diagnostics Compliance and deliver its optimal contribution to the Roche Diagnostics Vision.

You lead in a manner that is consistent with the Roche Values, Operating Principles and leadership capabilities within the Creative Leadership and the VACC (Visionary, Architect, Catalyst, Coach) framework.

Mindset

The Roche Operating Principles:

• Put patients first
• Follow the science
• Act as one team
• Embrace differences
• Accelerate learning
• Simplify radically
• Make impact now
• Think long term

The Compliance Expert DIA APAC Country Support is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

# Project Management

# Business travel industry experience/background

# Experience Pricing ,P&L

# Good in -(Excel pivot and Macro/VBA)

Key responsibilities

• Evaluate product data quality and map out sources and uses of data in the region and at the global level
• Establish daily balance sheet monitoring at client level leveraging on global tools
• Develop functional ownership of the global pricing tool and act as an owner of the tool for the region – identify improvement opportunities and ensure usability for all deals
• Consolidate global pricing for Asia led deals, Business P&L Profitability
• Lead pricing forum reviews for Asia and represent Asia

Requirements:

• Degree
• Project management experience
• Skills-MC Office (Excel pivot and Macro/VBA);
• Understanding of Business P&L, revenue and expense dynamics;

#Plus:

• Cards / Payment industry experience or background;
• Business travel industry experience/background
• Knowledge or experience with pricing activities in transaction banking area
• 
  

Send you Resume to [email protected]

Summary of the position

As Compliance Expert DIA APAC Country Support you will contribute to the comprehensive compliance program for Roche Diagnostics APAC. In this role, you will be responsible for supporting the architecture and implementation of the governance and strategic framework for compliance and business sustainability, to support the countries in APAC and ensure sustainable growth. You will effectively foster and further strengthen a culture of integrity, drive compliance risk and opportunity management and state of the art compliance programs, foster continuous improvement of the compliance and business sustainability processes, supporting the organization with an effective and proactive business oriented approach.

In this role, you will be supporting the implementation of the global and regional compliance initiatives and work directly for the commercial affiliates, in cooperation with local Compliance Officers, to enable compliance program maturity, smooth implementation of initiatives, knowledge sharing and flexible resource allocation within the Region (based on business need and compliance risks and opportunities).

In your role, you will be closely cooperating with all other members of Diagnostics Compliance Network, especially Compliance professionals within the Region APAC.

You will report to the DIA APAC Compliance Lead.

Main tasks of the position

1. Implementation of the compliance initiatives in the APAC region, according to the Core Compliance Team decisions and divisional and regional strategy.
2. Key enabler of sustainable business operations by providing highest quality compliance advice that includes the identification, management and improvement of key compliance risks across the region to support risk management and compliance assurance.
3. Supporting local Compliance Officers and business teams in compliance projects, by hands on involvement and delivering value locally under the leadership of local Compliance Officer
4. Designing and implementing Training Programs for country organizations and external Business Partners in cooperation with local Compliance Officers
5. Driving standardization and one Roche approach by specialization and applying above market compliance rules interpretation
6. Supporting the network of internal compliance professionals at country level across the entire APAC region to drive the implementation of strategic goals and to manage key compliance risks.
7. Advising senior leaders such as local leadership teams in Compliance matters,
8. Navigating complex environments taking into consideration internal and external conditions,
9. Coaching and catalyzing the local compliance professionals across the entire APAC region to co-create value with and for all its key stakeholders. Enabling a learning environment and keeping the customers at the center of activities of the regional compliance team.
10. Contribute to the oversight and support compliance investigations in the region.
11. Contribute to establishing and maintaining good relationships with regulatory/industry bodies, raising the standards for ethical business, promoting regulatory convergence, and increasing digital health readiness.
12. Maintaining a thorough understanding of Roche internal rules and guidelines, industry codes, as well as relevant local laws, in order to keep the local compliance programs updated, modern and enabling the new market opportunities
13. Contributing pro-actively to a fully integrated Divisional Compliance Network, by driving new ways of working, agility mindset and behaviors supporting effective collaboration

Qualifications of the position

• Education:
  • University Degree (or MBA or other relevant Post Graduate qualification), preferably in the Legal, Finance, Economics, Business, Administration, Audit area.
• Professional experience/duration:
  • Experience in Audit, Compliance, Risk, Assurance, Governance or Finance, ideally with regional exposure and cross-cultural experience.
  • Strong knowledge of relevant international / regional compliance policies and regulations, solid understanding of the diagnostics, medtech and healthcare industry
  • Good intercultural understanding, strong skills in Project Management.
• Specialist knowledge:
  • Passionate professional with high ethical and integrity standards. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. You have high ethical and integrity standards.
  • Proficiency in compliance management. Proven business experience in healthcare, including comprehensive understanding of strategy, priorities, products and market conditions
  • You are able to manage complexity through the ability to quickly understand and analyze facts and situations.
  • You have excellent active listening skills, fostering open communication and speak-up culture.
  • “Can-do” attitude, embracing business thinking and ideas, hands-on.
  • You are able to establish common ground with stakeholders, balancing out conflicting interests and reach consensus.
  • You have a good sense for pragmatism in approach.
  • Enterprise mindset that can break down silos. You thrive on collaboration, ability to bring people together to work towards the same purpose across organization boundaries.
  • Fluency in English (other languages are an asset)
• Travel % required: 40% due to the job nature

Leadership Skills:

You will seek to inspire the APAC Diagnostics Compliance team to create transformative solutions, and to influence their prioritization and uptake in the wider organization, in order to ensure that customer solutions are at the forefront of Roche Diagnostics Compliance and deliver its optimal contribution to the Roche Diagnostics Vision.

You lead in a manner that is consistent with the Roche Values, Operating Principles and leadership capabilities within the Creative Leadership and the VACC (Visionary, Architect, Catalyst, Coach) framework.

Mindset

The Roche Operating Principles:

• Put patients first
• Follow the science
• Act as one team
• Embrace differences
• Accelerate learning
• Simplify radically
• Make impact now
• Think long term

The Compliance Expert DIA APAC Country Support is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Job Title: Part Time Admin Executive

Real Centre Network is an Approved Course Provider (ACP) by Council of Estate Agency(CEA) . We have a opening for Part-Time Admin Executive. Singaporeans and PRs with Diploma certificate are welcome to apply.

Job Scope

• Understand the requirements for course enrolment

• Handle calls and enquiries pertaining to courses promptly by providing accurate and

timing information

• Assist with course registration

• Assist participants pertaining to the course

• Lead the product support team in supporting the credit card application
• Perform Credit Card application maintenance in mainframe platform
• Configuration management of product source code
• Provide supports to customersIdentify, diagnose and resolve reported problems
  Answer customer’s queries about our product
  Disseminate new information and developments of products
  
• Code using COBOL language and test programs in mainframe platform
• Provide maintenance and support for the tools (e.g. simulators and HSM) required for the credit card application in the mainframe platform
• Periodic review of the source codes created by the product support team
• Manage Product Support Hotline

*This position is based in ST TPY Office.*

Job Scope

The Business Analyst is a functional expert on a specific business process as well as the applications automating these business processes.

The Business Analyst is mandated for maintenance of functional design in collaboration with:

• Business Enterprise Architect and/or Business Domain Expert when applicable
• Business key users for specific Applications (Cloud & non-Cloud)

And ensure that Applications delivered from DTIT development team or Cloud suppliers are compliant to the functional design.

Key Accountabilities:

- Ensure that the user acceptance test plan is available and published, drafted at the user requirement analysis phase and finalized at functional general documents step.

- Requests InfoSec team for conducting dynamic security test.

- Ensure user acceptance criteria systematically addressed in the IT testing scope.

- Performs user requirement analysis and creates/updates functional specifications, with the involvement of DTIT Business Domain Experts & Architects if required.

- Records new change requests and creates all related CRs required to carry out the initial request. Group change requests into master releases and ensure planning & execution.

- Classify and bring changes to CAB for validation.

- SOX/ABC governance compliancy.

- CR Analysis and impact assessment (when applicable, extended to multiple applications / cross domains impact).

- Coordinates cross-functional change request for his/her business domain.

- Data Integrity assurance.

- Ensures completeness of test cases.

- Responsible to define release content in collaboration with users.

- Executes functional tests.

- System integration test coordination for the whole end to end solution (for scope impacting multiple applications / cross domains).

- Functional incidents & problems resolution – Functional Subject Matter Expert.

- RTP requests & approval from business.

- For new releases & functionalities, ensures support training packages and training are performed, service criticalities and specificities, service level objectives and all stakeholders are identified.

- Management of PO/PR/contract setup/legal and supplier negotiation.

Requirements:

• Bachelor's degree in Electronics, computer engineering or similar
• 10 years in semiconductor field
• Expertise in software automation in semiconductor manufacturing.
• Expertise in SECS-GEM standards, Applied Material Cellworks or equivalent platform,
• Good knowledge in Advanced Process Control domain in semiconductor manufacturing.
• Skills on scanning, knowledge of equipment and tools in semiconductor manufacturing.
• English business proficiency
• Team-working, ability to work in a multi-cultural environment
• Availability for intercontinental travelling
• Ability to define and manage action plans and projects
• Microsoft office suite

LUZERNE

With over 75 years of brand heritage in Singapore, Luzerne designs and produces bespoke quality tableware for some of the world’s most renowned restaurants, hotels and chefs. We are the pioneer in perfecting fine china without the use of animal bone ash. Our wholly-owned, fully-automated factory in Dehua is also the first in the world to be Halal-certified.

Luzerne’s legacy began in Singapore but extends far beyond its shores even to Dehua where the charming county has been conferred several accolades such as The World Porcelain City and National Civilized City Award (NCCA). Its kilns are also ceremoniously inscribed on the UNESCO World Heritage List.

Luzerne’s global presence in over 58 countries is supported by over 800 employees in 4 global offices in China (Shanghai, Xiamen, Dehua), and our headquarters in Singapore. The Luzerne experience can be enjoyed not only in Michelin-starred establishments but also in the skies with Singapore Airlines. It is the preferred brand with renowned hospitality chains.

The brand recently inaugurated the launch of The Luzerne, Singapore, a milestone project that took more than 2 years in the making by surmounting challenges of the Covid-19 pandemic. This was preceded by the opening of The Luzerne, Dehua in 2019.

Enthralled by what we have to offer? Come, join us in creating the Everyday Best experience and be part of this Singapore heritage!

CUSTOMER SERVICE

• Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.
• Provides outstanding customer service for walk-in and over the phone enquiries.
• E-commerce knowledge is an advantage.

RETAIL OPERATION

• Assists with inventory, including receiving and stocking merchandise.
• Pack retail and online orders. ( Assist in packaging for retail purchases / Prepare ecommerce shipping)
• Displays merchandise based on standards, collection, and discount group. (Visual merchandising based on company standards, label and tag products)
• Able to adapt to knowledge of ERP / CRM / POS software
• Maintains general cleanliness. (Sweeping the floor, dusting, wiping the shelves, etc)

Salary Range: $2,200 - $2,500

BENEFITS:

Health insurance

Commission

Staff discount

Only shortlisted candidates will be notified.

What’s the job?

The Finance & Business Support Manager provides management with timely financial analysis for effective decision-making, prepares all statutory and management requirements of InterContinental Hotels Group and Owners and performs professional accounting duties to maintain control over expenses, income, assets and liability of the hotel to ensure the security of the assets of the company in a centralized accounting environment.

Your day-to-day

Financial Returns:

• Work with superior in the preparation and management of the department’s budget.
• Co-ordinate the preparation of the departmental annual budget.
• Monitor and control departmental cost on an ongoing basis to ensure performance against budget.
• Assist in the preparation of the hotel strategic plan, goals program, and Budget.
• Ensure an up-to-date cash flow projection is maintained and maximizes cash flow performance of the hotel through controls on inventory, credit and collection, disbursement, deposits and remittances. Ensure excess cash is managed to maximize earning potential.
• Prepare outlooks for forthcoming months and forecasts for the remainder of the year.
• Analyse monthly financial accounts and provide financial information to management.
• Ensure all accounts are reconciled on monthly basis, review and approve those reconciliations.
• Prepare monthly bank and inventory reconciliations.
• Prepare monthly/quarterly GST.
• Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures.
• Employ adequate internal control procedures to ensure correct authorization for payment procedures.
• Manage internal and external audits when they occur and work towards a successful audit result as prescribed by IHG.
• Prepare monthly position of actual results against budget, analyse results and recommend to General Manager measures required to meet budget.
• Responsible for month end closing including the IHG and owner reporting package.
• Liaise with owner office, internal and external auditors.
• Coordinate and administer CSA.
• Ensure payments are made to IHG (All Fees and billings) as fast as possible.
• Manage work flows of the Finance department.
• Ensure proper update of contract, License, CAPEX, Fixed Asset Disposal Form and Carpark etc. timely and accurately.
• Provide safekeeping, including proper storage and access for all contracts, leases and other financial records.
• Recommend and maintain appropriate list of delegation of authority for hotel management.
• Daily banking activities including opening, counting and closing.
• Ensure all receipts for the shift are properly recorded, balanced and deposited in the hotel’s drop-safe (daily cash-drop sheet to be duly completed).
• Prepare daily general cashier summary and ensure amount is deposited into the bank balance with the collections.
• Analyse and investigate overages and shortages from cashiers, prepare overages and shortages summary, balance monthly for submission.
• Escalate cashiering problems, cashier’s overages, shortages and reconcile discrepancies, if any.
• Monitor hotel exchange rates and adjust as necessary in PMS.
• Ensure all necessary documents are attached and process petty cash reimbursement as required and reconcile on a weekly basis/when required.
• Report directly to and communicate with the General Manager on all matters pertaining to accounting and financial controls.

People:

• Supervise, direct and manage Finance staff and outsourced accounting team (BSC team, India) for accurate maintenance of accounting books and timely reporting.
• Cooperate, coordinate and communicate with other departments on accounting related and internal control matters.
• Work with superior on manpower planning and management needs.
• Interact, as required, with individuals outside the hotel including hotel’s bank, tax auditors and other hotels and IHG corporate offices.
• Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members.
• Provide mentoring, coaching and regular feedback to help manage conflict, improve team members’ performance and recognise good performance.
• Ensure training needs analysis of Finance staff is carried out and training programmes are designed and implemented to meet needs.

Guest Experience:

• Share information with others readily to help everyone work better together for the internal and external guests.
• Build and maintain positive relationships with all internal customers and guests to exceed their needs.
• Take action to address these needs to exceed their expectations.

Responsible Business:

• Ensure compliance to the IHG policies, procedures and statutory requirement.
• Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in Finance department.
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.

What we need from you

• Minimum Diploma in Finance, Business Management or equivalent.
• 2 years’ related experience in the same role, or an equivalent combination of education and experience
• Great communication skills
• A positive and keen to learn attitude.
• Must be proficient in written and spoken English and with good communication skills.

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Contract Period:

• 1 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Fri: 7.00 am to 4.00 pm
• Service not required on Sat, Sun and PH's

Scope of Works:

1. Opening and closing of classrooms and learning resource rooms.
2. Carry out checks of teaching and learning facilities including toilets.
3. Carry out checks and reporting of equipment/fixtures unserviceability.
4. Accompany MOE term contractors eg Pest control, Electrician, plumbers for mosquitoes breeding inspections and maintenance/repair works.
5. Feedback on quality of work performed by contract cleaners and maintenance personnel.
6. Assist in logistics support for school events and functions.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.