At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Fraud Ops Analyst - Onsite (Internal Job Title: Fraud Ops Analyst – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Analyze fraud trends, conduct investigative Research into losses, and analyze loss type data to determine fraud patterns
• Performs data validation independently in support of fraud management personnel
• Assist in executing the business strategy by developing and producing Management Information Systems and analyses
• Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided
• Provides guidance and input to department, cross functional or cross area teams that focus on process improvement efforts or projects
• Monitor, assess, analyze and/or evaluate processes and data, and identify policy gaps and formulate policies
• Interpret data and make recommendations, and basic working knowledge of industry practices and standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 years of experience in a related role
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities

· To support in upgrading and implementation of New Enterprise Resource Planning System and support SME for Manufacturing Process to achieve defined First Pass Yield, Productivity and Target Throughput

· Learn the existing system functions/features and Gather feedbacks from stakeholders.

· Work out the discussions with both internal and external parties and map out the requirements details.

· Work with cross-functional teams to understand and ensure the systems integration works smoothly.

· Perform Verification & Testing before implementation and ensure the new system meets business requirements and goals.

· Identify and document the change requests accordingly to fulfil the business needs.

· Provide ongoing supports before the system go live.

· Document out the new procedures and train to the respective parties on update-to-date process flows.

· Setting and managing expectations throughout the full project lifecycle.

· Responsible and track to ensure that project requirements are delivered as per timeline.

Requirements

· Degree or Diploma with relevant experience

· Experience in semiconductor manufacturing industry and system management are advantageous

· A team player with initiative and good interpersonal skills

• Effective verbal & written communication skills, a positive attitude, an open mindset and a team-oriented individual.

· Strong attention to detail while producing accurate and high quality work.

· Self-driven with ability to multi-task and willing to learn and grow in a fast-paced environment.

At Citi, we get to connect millions of people across hundreds of cities and countries everyday. And we've been doing it for more than 200 years. We do this through our unparalleled global network.We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Analyst - Hybrid (InternalJob Title: Client Onboard Analyst – C09) based in Singapore. Being part of our team means that we’ll provide you with the esources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

In this role, you’re expected to:

• Responsible for administrative support functions such as performing various daily and monthly reports, coordinating with vendors for external mails as well as performing client data updates.
• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Ensures a strong and robust processing environment with effective controls.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Can exercise independence of judgement and autonomy.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 1 year of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description: Administrative and Clinical Support Assistant

Overview:The Administrative and Clinical Support Assistant plays a dual role, combining administrative duties with clinical support tasks to ensure the smooth operation of a healthcare facility. This position involves assisting with office management, patient care, and coordination between the administrative and clinical teams.

Key Responsibilities:

Administrative Duties:

1. Front Desk Management:Greet patients and visitors, ensuring a welcoming and professional environment.
   Schedule and confirm patient appointments.
   Answer phone calls, respond to inquiries, and manage correspondence.
   Check patients in and out, verifying patient information and updating records.
   
2. Patient Records:Maintain accurate and up-to-date patient records, both electronic and paper-based.
   Ensure proper documentation of patient information, treatment plans, and follow-up notes.
   Handle the filing, retrieval, and archiving of patient records.
   
3. Billing:Process patient billing, manage invoices, and handle payments.
   Assist patients with billing inquiries.
   
4. Office Management:Order and manage office supplies and ensure the office is well-stocked and organized.
   Coordinate office maintenance and repairs as needed.
   Assist with the preparation of reports, presentations, and other administrative tasks.
   

Clinical Support Duties:

1. Patient Care:Assist with preparing patients for examinations and procedures.
   Provide basic patient education and instructions as directed by healthcare providers.
   
2. Clinical Documentation:Assist in documenting patient encounters, including updating medical charts and electronic health records (EHR).
   Prepare examination rooms by setting up equipment and supplies.
   Ensure that clinical areas are clean, organized, and properly stocked.
   
3. Infection Control & Safety:Follow proper infection control protocols to maintain a clean and safe environment.
   Ensure that clinical areas meet health and safety regulations.
   

Requirements: Administrative and Clinical Support Assistant

1. Experience:Previous experience in a healthcare setting, particularly in administrative or clinical roles, is preferred.
   Experience with electronic health records (EHR) systems and medical billing software is an advantage.
   
2. Skills:Strong organizational and multitasking abilities.
   Proficiency in office software (e.g., Microsoft Office Suite) and medical software (e.g., EHR systems).
   Excellent communication and interpersonal skills to interact with patients, staff, and healthcare providers.
   Knowledge of medical terminology and basic clinical procedures.
   Attention to detail and accuracy in handling patient records and administrative tasks.
   
3. Physical Requirements:Ability to sit, stand, and move around the office for extended periods.
   Manual dexterity for handling office and medical equipment.
   Ability to lift and carry office supplies or clinical materials as needed.
   
4. Personal Attributes:Professional and courteous demeanor.
   Ability to handle sensitive patient information with confidentiality and discretion.
   Strong problem-solving skills and the ability to work well under pressure.
   A team player with a collaborative and adaptable attitude.
   

This role is essential for ensuring both the administrative efficiency and clinical support needed for delivering high-quality patient care in a healthcare setting.

Key Responsibilities:
* Provide day-to-day support for .NET applications, addressing user queries and resolving technical issues promptly.
* Monitor application performance and ensure optimal functioning of systems.
* Diagnose and troubleshoot application-related issues, including crashes, errors, and performance bottlenecks.
* Collaborate with development teams to identify and implement necessary bug fixes and enhancements.
* Analyze and report on application usage, performance metrics, and system logs to identify trends and areas for improvement.
* Ensure compliance with service level agreements (SLAs) and maintain high levels of customer satisfaction.
* Document support activities, issue resolutions, and create knowledge base articles for future reference.
* Able to work on application enhancements as per customer’s requirements
* Participate in on-call rotations to provide 24/7 support for critical issues.
* Maintaining the hosting platform (Azure, AWS) to make sure application is up and running
* Utilise GitLab(Repository and CI/CD pipeline) for code repository and deployment

Qualifications:
* Bachelor’s degree in computer science, Information Technology, or a related field.
* Minimum 3 years experience in development / support roles
* Proven experience in application support, specifically with .NET applications.
* Strong understanding of .NET framework, C#, ASP.NET, and related technologies.
* Experience with SQL Server and database management.
* Familiarity with web technologies (HTML5, CSS, JavaScript) and web services (REST, SOAP).
* Experience with GitLab CI/CD, SonarQube, Selenium
* Excellent troubleshooting and problem-solving skills.
* Ability to work independently and in a team-oriented, collaborative environment.
* Experience with monitoring tools and application performance management (APM) solutions is a plus.

Preferred Qualifications:
* Experience with cloud platforms (e.g., Azure, AWS) and DevOps practices.
* Knowledge of ITIL processes and best practices.
* Certifications in .NET technologies or relevant areas.
* Experience with Government Commercial cloud (Azure)

The Associate Engineer, EUS is responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities :

• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

We are seeking a system analyst type of professional that can support in translating our current manual and inefficient workflows to digitalise and automate our processes, based on defined rules, conditions and reduce the manual data manipulation process and unstructured data gathering.

Essential Duties/ Responsibilities:

Responsible for collecting, analyzing, and interpreting data related to inventory levels, demand patterns, and supply chain performance.

Core Responsibilities:

1. Collect, clean, and validate data from multiple sources, including inventory systems, sales records, and other relevant databases.

2. Collaborate with cross-functional teams, including inventory planning team, sales, and procurement, to understand business requirements and develop inventory planning strategies.

3. Identify inventory optimization opportunities, such as reducing stockouts, excess inventory, and improving inventory turnover rates.

4. Conduct root cause analysis of inventory-related issues and provide recommendations for process improvements.

5. Users’ requirement gathering, develop workflow and user cases. Translate the use cases to digital processes to streamline existing manual or unstructured data gathering to improve decision-making on inventory allocation and replenishment.

Requirements:

• Minimum Diploma or Higher Nitec in business/economy/finance/HR or any other related area
• Proven experience as a Data Analyst or similar role, preferably in an inventory planning or supply chain environment.
• Proficiency in data manipulation and analysis tools.
• Familiarity with data visualization tools.
• Understanding of inventory management principles and supply chain dynamics.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent attention to detail and ability to work with large datasets.
• Effective communication skills, with the ability to present complex findings to both technical and non-technical stakeholders.
• Ability to work independently and collaborate effectively in a team environment.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

ClearSK Medical Aesthetics Group is inviting a Corporate Development Analyst to support our strategic growth initiatives. This role is pivotal in analyzing and monitoring the progress of our corporate development projects and programs.

Responsibilities:

• Support the Marketing and Corporate Development Director in strategic project analysis and monitoring.
• Analyze daily reports and trackers from program PICs to assess performance against KPIs.
• Provide insights and recommendations based on quantitative analysis to guide corporate development strategies.
• Ensure alignment of project outcomes with the company’s growth objectives.

Qualifications and Requirements:

• Strong analytical and quantitative skills, with proficiency in data analysis tools.
• Ability to understand complex concepts and process flows.
• Background in business, finance, or a related analytical field.
• Excellent communication skills and a systematic approach to problem-solving.

Become a key player in driving the strategic direction of ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Us as a Head of our Robot Support Team at LionsBot: Be a Pioneer in the Robotic Revolution!

Are you ready to be a game-changer in the cutting-edge world of Industry 4.0? At LionsBot, we're shaking up the traditional cleaning sector with our awesome robotic solutions, tackling manpower shortages head-on. Our innovative bots are already cleaning up in 30 countries around the globe!

At LionsBot, we live and breathe excellence and creativity. Our vibrant, fast-paced environment is like a 'Band of Brothers' where everyone is united by a shared Unicorn goal. If you're ready to embark on a remarkable journey and be part of a team that's making waves, read on!

Responsibilities:

• Responsible for the management and construction of the global after-sales service network outside Singapore
• Build the service support teams across Europe, Asia and USA to support our partners with quick on-site support to resolve major issues and important trails and demonstrations
• Lead the international Robot Support Team (RST) team to carry out the training on product repair, maintenance, technical upgrade and software version iteration for all LionsBot products to the partners
• Lead the team to collect after-sales problems, suggestions to improve products, customer satisfaction assessment, etc., to give feedback to the R&D department for product updates and future iterations.
• Managing the schedule and deployment of RST engineers to customer sites globally for after-sales support
• Responsible for the establishment of training and deployment SOPs for RST engineers and customers’ technicians
• Collaborate with sales team to devise suitable strategies for robot trials at potential customer sites globally

Requirements

• Bachelor's degree in Engineering, Robotics, or a related field
• 5+ years of experience in robotics service, maintenance, or a similar role
• Strong leadership and project management skills
• Technical proficiency in robotic systems and troubleshooting
• Excellent problem-solving and communication skills
• Able to work in a fast-paced environment

We are looking for Operational & Support Technician / Engineer to join our fast growing and dynamic organization.

Job Description:

• Perform in-house and onsite system maintenance tasks related
• Able to do troubleshooting for both hardware & software
• Able to support engineering department activity, daily operation and ad-hoc tasks
• On job training provided
• Willing to be deployed overseas to support maintenance work as required

Requirements:

• Minimum Diploma in Engineering or related technical field with 2 years experience
• Preferably possess Class 3/3A Vehicles license
• Positive attitude and able to work with cross functional teams
• Candidate without prior experience will also be considered
• Able to perform 24/7 standby
• Only Singapore citizens need apply

Interested candidates can click on 'Apply' or send updated resume to [email protected]

We are regret that only shortlisted candidates will be notify

As a subject matter expert for the assigned functional domain, partner up with domain stakeholders to understand learning delivery goals and context, to help achieve the defined organization outcomes.

Accountabilities

• Translate customer needs to be enable by systems or systems' functions by working with stakeholders to identify business needs; conduct in-depth analysis of the business requirements specifications, processes and feasibility studies on possible business solutions.
• Participant projects in the capacity as a project lead or subject matter expert, both in-house and out-sourced, to meet project scope, budget and schedule, with proper project plan that is closely monitored and if necessary, adjusted; which will include the managing of service providers (either internally or outsourced) to support successful delivery.
• Participate in efforts to develop and execute testing, training and documentation to ensure quality and usability of solutions.
• Make recommendations and propose functional solutions to meet business/project requirements.
• Apply continuous improvement efforts for application, support and practice development efforts to improved system capabilities or to ensure systems reliabilities/robustness.
• Provide deep or escalated functional/technical assistance for end-user troubleshooting, bug fixes, “how-to” assistance and enhancements, and to ensure timely resolutions for application issues and appropriate application design.
• When assigned, manage projects to ensure successfully delivery.
• Provides required documentation and participates in architecture reviews to ensure that the solutions comply with standards and the use approved technologies.
• Provide/Conduct training to users (staffs) to start using the system or be effective in using the systems.
• Train team members to have the knowledge and be effective in using/supporting/ enhancing a delivered system/solution.
• Support development of team capabilities to meet organizational strategies/goals by developing the capabilities of the team by guiding & coaching junior team members.
• Understand Marketing Qualified Lead and Sales Qualified Leads and able to apply into daily work.

Job Requirements

• Diploma/Degree in Information Systems or equivalent.
• Have 3-4 years of working experience in sales & marketing application/system development or as a system functional consultant for specific/assigned business domain.
• Have experience in system functional development, deployment, and integration of software solutions.
• Have worked in an Agile environment involving intra and inter-team dependencies and with scrum methodology practices.
• Experience in vendor, project, service, people, stakeholder/customer management and process improvement.
• Experience with software test methodologies, test scripting and testing tools.
• Have functional knowledge and experience working with the required (or similar) domain technologies (e.g. MarTech,Salesforce, CRMs, AWS).

Professional Education/License (if any)

• Salesforce/Salesforce Marketing Cloud, CRM, Web certifications
• API, AWS certifications (desirable).
• Project management, Scrum certifications (desirable).

Skills

• Excellent interpersonal and communication skills both written and oral.
• Good problem-solving skill that is able to analyse issues from multiple perspectives and derive pragmatic and comprehensive solutions to problems.
• Ability to work effectively under tight deadlines and juggle several delivery simultaneously.
• Able to uses specific business knowledge and general business acumen to support effective engagement for major initiatives.
• Project management and Agile/Scrum (desirable).

Responsibilities:

• To assist in all classes at the Centre
• To assist the class teachers in preparation, follow-up and teaching
• To assist in course preparation
• To supervise informal activities
• Other adhoc duties

Requirements:

• Full time position (Mon - Fri)
• Working hours: 8 am to 5.30 pm
• Min 5 'O' levels with at least B4 in English
• Excellent spoken and written English
• Early childhood experience will have an added advantage
• Positive, energetic and a good team player
• Those undergoing training may apply

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Prime Brokerage Client Service Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Main point of contact for client/administrator operational queries
• Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
• Management of client trade activity, liaising with settlements and clients to resolve any issues
• Management of client cash activity, authorisations, reporting and query resolution
• Driving initiatives to reduce Manual Touch Points (MTP’s) for local and global team.
• Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks

As a successful candidate, you’d ideally have the following skills and exposure:

• Operational Expertise: demonstrate considerable understanding of key operational functions such as Settlements, Reconciliations, Trade Support, Treasury and Corporate Actions
• Strong, influential communicator who is articulate and concise
• Strong risk management and control mindset
• Provides evaluative judgement based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Self-reliant, good problem solver, results orientated.
• Ability to establish and build trust with professionals throughout the business.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description

The Securities & Derivative Analyst 1 is an entry level position responsible for

providing operations support services for trades reconciliation/settlement and share transfer related process. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities transactions.


Responsibilities:

• Provide back office functions support such as Trade Settlement, Shares Transfer / Scrip Conversion, and Equity Linked Notes settlement.
• Perform internal Bank Accounts reconciliation.
• Perform investigation for daily and monthly positions holdings reconciliation.
• Perform daily check for trade settlement related reports.
• Timely handling of transactions, meeting and exceeding the Service expectation with internal and external clients.
• Deals with most problems independently and has some latitude to resolve complex problems.
• Uses professional judgment, discretion, and business expertise to resolve varied and complex issues that have notable impact on the business.
• Participating in Risk & Control functions such as Continuity of Business and etc.
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Monitor work progression ensuring completion of assignments by requested due date
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Provide Ops support during Singapore Public Holiday.
• Ad-hoc duties as and when needed.

Qualifications:

• Knowledge and experience of Trade settlements, Equity Linked Notes, Shares Transfer / Scrip Conversions for Equities will be added advantage.
• Fundamental understanding of Wealth/Investment products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• The incumbent should be a dynamic, positive and resourceful individual.
• Demonstrated problem-solving and decision-making skills
• Excellent written and verbal communication skills are essential.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Responsible, organized and able to multitask
• Good team player
• Consistently demonstrates clear and concise written and verbal communication skills
• Proven organization and time management skills
• Proficient in Microsoft Office

Education:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Description

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.The Client Mgt Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

Responsible for a portfolio of highest intensity platinum clients acting as their advocate and owning the client experience relationship end to end across geography and product.
Simplifies the client experience and eliminates delays by taking ownership of cross-regional and cross-functional issues, navigating the global organization, and mobilizing the appropriate resources to ensure a timely and satisfactory resolution.
Strengthens the client relationship and ensures the delivery of market-differentiating service by acting as the client’s advocate, anticipating client needs, and developing client confidence in Citi’s products and processes.
Delivers proactive service management through relationship, scorecard, and billing analysis, combined with a detailed understanding of the client’s business and unique requirements.
Takes global ownership of client servicing issues and facilitates resolution through engaging Citi business partners.
Leads the client experience by identifying issues and opportunities that further differentiate Citi as an industry-leading service provider.
Provides support and guidance to service partners to ensure a seamless client experience across regions.
Delivers client metrics and participates in communication sessions with all constituents (i.e. Regional single points of contact & Service Delivery partners).
Establishes, provides input, and tracks operational metrics and service level requirements to achieve business goals.
Acts as client advisor in the client’s interest while driving cross-regional & cross-functional process improvement opportunities.
Manages the internal Client at Risk process & supports escalation resolution as necessary to facilitate timely resolution.
Develops end-to-end capability, infrastructure & process improvement plan to support improved quality service.
Partners with Sector, Vertical & other business partners to ensure alignment of service experience with business strategies.
Serves as a mentor for junior teammates, may serve as “deputy” to Group Manager
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

6-10 years previous experince in managing client relationships required
Breadth of knowledge of the business and organization Well-developed working knowledge of the business and the upstream and downstream influences Demonstrated ability to provide outstanding client service at a senior level Exceptional written and oral communication skills Ability to develop client solutions Ability to identify and implement effective process improvements Intermediate to Advanced level MS Office Skills Exceptionally strong interpersonal & relationship-building skills Risk & Controls experience

Education:

Bachelors/Univeristy degree, Master’s degree preferred

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

CPF Board helps members to save for their retirement, housing and healthcare needs. Its Customer Contact Centre (CCC) handles one of the highest volumes of phone calls and correspondences (e.g. email) within the Public Service. As a member of the Performance and Operations Support Unit, you will play a crucial role achieve a best-in-class standard for our customer service.

In this role, you will:

• Review and assess calls and correspondences received by the CCC to identify trends, issues, and areas for improvement.
• Diagnose potential operational challenges and propose actionable solutions to optimise CCC’s performance and efficiency.
• Design and standardise comprehensive frameworks for data collection, processing, analysis, and visualisation to ensure consistency and accuracy in reporting.
• Initiate and manage projects that leverage data to gain customer insights and enhance customer experience. This includes utilising tools for live chat analysis and speech analytics to drive meaningful improvements.
• Effectively communicate analyses and concepts through engaging presentations and lead knowledge-sharing sessions to foster collaboration and learning.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in roles such as Data Analyst or a similar analytics function which includes hands-on experience with data collection, processing, and analysis, as well as expertise in using data visualisation and analytics tools to drive data-informed decisions.
• Proficiency in a diverse range of data and statistical tools is highly preferred. This includes advanced skills in programming languages such as Python, R, and VBA. Experience with machine learning techniques and large language models is advantageous.
• Good experience with data visualisation and productivity software, including Power BI, Jupyter Notebook, Amazon SageMaker, and Microsoft Office Suite (PowerPoint, Word, Excel).
• Good understanding of data infrastructure, operations, and policy, with a focus on data storytelling, foundational analytics principles, and data-driven decision-making.
• Familiar in handling large datasets with precision, ensuring accurate tracking and reporting of big data. Experience with quantitative analysis, as well as text and speech analysis, is beneficial.
• Ability in creating clear, impactful written reports and presentations.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

About HPS

HPS is a multinational company and a leading provider of payment solutions

dedicated to financial institutions. Thanks to its global platform used by more than

350 issuers, acquirers and national switches, we process all types of cards (credit,

debit, prepaid, loyalty, company, fuel ...) via all types of channels (ATM, Internet and

mobile POS). We are present in more than 85 countries on 5 continents and count

among our clients some of the 100 largest financial institutions around the world.

HPS is a socially responsible company committed to employment equity for women,

visible minorities and persons with disabilities. Don't wait any longer and join us

now !

PowerCARD is used by more than 450 institutions in over 90 countries. HPS has been

listed on the Casablanca Stock Exchange since 2006 and has offices in the main

business centres of the world (Africa, Europe, Asia and the Middle East).

Responsibilities:

The responsibilities of the Support Engineer are as follows:

Contribute to the handling and resolution of incidents.

• Contribute to the support of the RUN N2/N3 team and to the resolution of

the actions to be implemented depending on the incident reported.

• Contribute to the analysis of incidents by the IT RUN team, and recommend

the actions to be implemented depending on the incident reported.

• Contribute to the implementation of developments to resolve the incident.

• Contributing to the unit tests and writing the documentation relating to the

changes made before going into production.

• Contribute to the respect of commitments/SLA's

• Contribute to the respect of commitments in terms of deadlines and quality

of provided work

• Contribute to compliance with standards specific to the activity

• Contribute to the improvement of the indicators of the team in order to

part of its activityity and the company’s brand

• Contribute to the respect of the development standards chosen by HPS as

part of its activity

• Contribute to the definition of the development guidelines for specific

Helping to support the RUN team.

Helping to support the RUN team.

• Assist the RUN teams in production

• Contribute to the validation of deliverables/procedures for the

RUN/PROJECT team during deployment.

• Assist the RUN team with requests for training/technical consultation.

• Provide training for the RUN teams

• Contribute to network improvements and carry out the regression tests

Ensure on-call duty according to the schedule and respond to intervention

needs outside working hours.

• Help to draw up on-call schedules

• Respond and deal with incidents outside working hours

Key Requirements:

• Bachelor’s Degree in computer Science or equivalent studies/ experiences

• Minimum of 3 years of professional experience in Payment domain

• Good skills in development and coding (PL/SQL, C,C++,Java, HTML,

Phyton, Oracle Data Base….)

• Hands-on experience in incident management

• Proven results-oriented person with focus on delivery

• Excellent communication and inter-personal skills to manage functional

and technical stakeholders across multiple business units

• Ability to work under high pressure and provide clarity in confusion

situations

• Location Singapore

Job Summary

We are seeking a passionate and experienced C# .NET cum Web Developer who excels in dynamic environments and is driven to make a significant impact.

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, and/or Computer Science;
• At least 3 years of experience in designing and developing front end applications;
• Minimum 3+ years of professional experience in C# .NET Development;
• Proficiency in WPF and ASP.NET for presentation frameworks;
• Hands on experience in client-side scripting and JavaScript frameworks, including jQuery, JSF;
• Proficiency in developing applications using Angular.JS or React.JS including HTML5, CSS3, web markup;
• Experience in Content Management Tools such as Adobe Experience Manager (AEM) Content Managment (CMS);
• Experience in relational databases such as MySQL and MSSQL;
• Proficient in Git with solid grasp of Git workflows;
• Experience in Agile Scrum teams; familiarity with Jira and Confluence;
• Good communication and presentation skills.

Desired Skill-set

• Experience working with DevOps tools such Jenkins and Kubernetes;
• Certified .NET Developer;

Responsibilities

• Responsible for requirement analysis, development, maintenance and support of web based user-facing software applications;
• Analyse business requirements related to the user interface and user experience related to the application portals and websites;
• Assume ownership of new developments and enhancements of user-facing features and web portals;
• Worked with business users on the Content Management Workflow requirements;
• Develop technical specifications according to the business requirements;
• Collaborate with UI designers and perform front end development including coding, integration and testing;
• Provide maintenance and support during user acceptance testing (UAT) and post implementation;
• Collaborate with stakeholders to produce creative and efficient UI design.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Roles and Responsibilities

Reporting to the Deputy Finance Manager, the Senior Finance Analyst will play a key role in the Finance team to deliver the full spectrum of professional finance, tax and compliance activities to Woh Hup (WH) Group of companies. This position offers the opportunity to gain a deep expertise within the finance & tax function with the ability to work with senior stakeholders including those in joint ventures, banks, and government bodies, and to lead and drive business optimization projects from the planning through to implementation.

Given the dynamic nature of the business, the below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in this role.

• Governance and compliance: Ensure compliance with local regulations and company policies. Assist in planning, designing, and implementing compliance and governance frameworks, programmes, and initiatives to identify potential areas of compliance vulnerability and develop strategies. Participate in internal control review and follow-up on actions for gap closure.
• Corporate Income Tax: Prepare and review corporate income tax computations and tax related work for Singapore Corporate Income Tax (“CIT”) compliance. Assist to oversee and manage tax compliance delivery process for the Group for local and regional portfolios. Coordinate the completion of any required tax compliance for the Group including follow up with internal contributors to ensure timely responses to requests and completion of tax filings. Contribute in development of tax control framework and processes to drive accuracy and efficiency in the direct tax compliance delivery.
• Indirect Tax: Preparing and reviewing GST returns prior to submission to IRAS. Conducting GST health checks on GST returns. Reviewing and providing advice on GST compliance processes. Assist in tax audits and queries from tax authorities. Assist Deputy Finance Manager in relation to Transfer Pricing compliance including planning of comprehensive tax and transfer pricing strategies for local and regional portfolios.
• Change management and growth opportunities: Support and shadow the Deputy Finance Manager for transformation and growth projects, e.g. but not limited to new business new ventures/expansion, supporting through providing finance and tax advice and initiatives to adopt new tax legislations and controls, mitigate risks and project managing implementation of new systems and digital transformation.
• Adherence to safety in the workplace

Skills and Requirements

• A degree in Finance/ Accountancy or its equivalent.
• Minimum 4 years of relevant experience and expertise across the spectrum of Finance/Tax competences with solid foundation in tax reporting / compliance, financial accounting, operational accounting and reporting, and working knowledge of IT systems implementations. Finance professional qualification and SAP knowledge preferred.
• Confident in managing large and complex data sets in Excel and in a wider digital environment. Able to assess data, extract insights from financial and accounting software and navigate between different types of digital tools to produce results. Continuously learning new and better ways to manage and analyze data to support business outcomes.
• They are an effective communicator with ability to gain the confidence of various internal and external parties building on strong knowledge and understanding of the business drivers, value and risk. They also possess an eye for detail and are results oriented, willing to challenge the status quo and strive for continuous improvement.
• MNC experience will be valuable from the perspective of systems and processes and of reporting and accounting in compliance with local and international standards. Experience in the construction / asset-heavy industries would also be valued.
• The individual has strong project management skills and has experience contributing towards formalizing processes and systems and in enhancing the performance of the finance function - and at the same time proven flexibility with ability to create, develop and adapt in the face of a dynamic situation.
• Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems. Ability to collaborate across different teams is key.

Job Summary

We are hiring for Senior Java Developer to be part of the software engineering team in designing, developing, testing, and maintaining mission critical application systems.

Mandatory Skill-set

• Bachelor in Computer Science, Computer Engineering, Information Technology & Engineering;
• Minimum of 5 years of hands-on experience in software development using Java technologies;
• Experience in system design (include database design), development, quality assurance and maintenance of web based Java enterprise systems;
• Strong technical skills in Java/J2EE technologies like JSP, Servlets, JSF;
• Proficiency in Java, web services, Object-Oriented Programming (OOP), and software design patterns;
• Experience with Spring Boot and Microservice Systems;
• Experienced in JBoss/Weblogic / Websphere Application server and database servers such as DB2/Oracle/MS SQL Server;
• Familiar with Java based content management, workflow/case management systems;
• Familiarity with databases Oracle/MSSQL, MongoDB and expertise in data modeling and database design;
• Strong skills in using code versioning tools, such as GIT;
• Excellent verbal and written communication skills;
• Team player with excellent interpersonal and communication skills, capable of both independent work and effective collaboration.

Desired Skill-set

• Agile/Scrum experience.

Responsibilities

• Part of the software engineering team - involve in requirements analysis, contribute to system design (include database design), and oversee the development, testing, and deployment of applications;
• Address performance and security requirements in applications, resolving any related issues;
• Collaborate effectively with other engineers to integrate software components, system infrastructure, and third-party components;
• Work closely with business users and application testers to identify and rectify defects;
• Monitor application performance, troubleshoot issues, and ensure seamless operation;
• Generate comprehensive documentation and relevant artifacts;
• Offer technical support during the maintenance phase of the system;
• Design and develop APIs within a microservices-based architecture.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, FX Settlement Junior Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst– C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in earl 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred.
• Fundamental understanding of Treasury products, accounting and regulatory policies.
• Proven ability to perform various concurrent activities/projects in a high-risk environment.
• Consistently demonstrates clear and concise written and verbal communication skills.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Officer, FX Settlement Intermediate Analyst - Hybrid (Internal Job Title: Securities & Derivatives Intmd Analyst– C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Proactive engagement with Singapore country and APAC regional stakeholders (Business, Technology, Finance/PCG, Operations) in order to support the business and clients trading in Markets products.
• Drive and implement sustainable processes, automation/migration initiatives,and standard adherence to policies. Involvement in shaping/building standardized and sustainable operational workflow and service standards for new product/production variations launches by APAC FXLM business. ie. NPAC process.
• Working very closely with Operations Control on developing and adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements; delivery of periodic presentations to external regulators as required.
• Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk and service our clients to a high standard.
• High level of focus on digitization, automation and elimination of manual touch points (MTP).
• Supporting a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce. Promoting a culture of continuous improvement and cultivating a robust service and control environment

As a successful candidate, you’d ideally have the following skills and exposure:

• Degree or equivalent work experience preferred.
• 3-7+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in Foreign Exchange products.
• Strong risk management and control mindset. Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Self-reliant, good problem solver & results oriented. Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Energetic, flexible, collaborative, and proactive.
• Ability to establish and build trust with stakeholders in the organization as an advisor and partner with a clear client orientation.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Finance is responsible for the firm’s financial management and related controls. The team comprises disciplines including Treasury, Tax, Controllers and Financial Planning & Analysis, and manages and partners on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations.

We’re currently looking for a high caliber professional to join our team as a Balance Sheet Management Analyst (Internal Job Title: Officer - C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Balance Sheet Management Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Contributes to the governance of funding, investing and analytics of the balance sheet.
• Manage day to day dealing activities within approved Price Risk limits.
• Ensure Daily All Nostro accounts are funded and squared appropriately
• Leading/ Lagging activities of Asset/Liab to optimize balance sheet returns
• Manage liquidity risk within key regulatory internal/ external ratios and triggers.
• Review daily All Price / Liquidity risk exposures for accuracy and to document any excesses on timely basis
• Maintain satisfactory control and compliance environment with full adherence to all laws and regulations and Citigroup polices and procedure.
• Manage relationships with Business, Finance, and Risk on various Balance Sheet matters- including Transfer Pricing
• Assists in the management of one or more processes, reports, procedures or products.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Ability to work independently and in a Team environment

Qualifications:

• Motivated and focused individual who can take ownership of assignments and push projects through to completion Drive and ability to accomplish tasks effectively and meet established deadlines
• 2-5 years Financial industry or related experience

Education:

• Bachelors degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Summary

Excellent opportunity for a Business Analyst to be part of the Change Management Team to manage major and strategic change initiatives work for a leading Financial Services organization.

Mandatory Skill-set

• Degree in Information Technology / Finance/ Business
• At least 5 years of working experience as a Business Analyst in a project setting within Financial Services Industry;
• Experience and knowledge of change and project management principles, methodologies and tools;
• Solid understanding on change management process;
• Good understanding of Wholesale banking products, process, and technologies solutions;
• Working experience in Wholesale payment process and SWIFT messaging are required;
• Proficient in gathering and documenting business requirements, creating functional specifications, and user stories;
• Excellent analytical and problem-solving skills, with the ability to think critically and strategically;
• Strong interpersonal and communication skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders;
• Strong attention to detail and ability to manage multiple priorities and deadlines;
• Must be able to work independently and collaboratively in a fast-paced environment.

Desired Skill-set

• PMP / Scrum certified.

Responsibilities

• Collaborate with stakeholders to understand business change initiatives, objectives, requirements, and challenges;
• Gather and document user requirements and translate it into functional specifications and user stories;
• Conduct impact analyses, assess change readiness, and perform gap analysis to identify discrepancies between current and desired states and propose solutions to bridge the gaps;
• Perform risk assessment with project implementation; identify and manage project dependencies;
• Develop and maintain business process models, use cases, and other relevant documentation;
• Conduct feasibility studies and cost-benefit analysis to evaluate potential solutions and make recommendations to stakeholders;
• Collaborate with technical teams to ensure accurate translation of business requirements into technical specifications;
• Facilitate user acceptance testing (UAT) and support end-users during the implementation and post-implementation phases;
• Maintain regular updates with other (change) business analysts across the region for alignment and updates on the project status, risk and issues;
• Collaborate with stakeholders to continuously improve business processes, systems, and workflows.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high calibre professional to join our team as VP, Agency Lending Middle Office Trade Support - Hybrid (Internal Job Title: Securities & Derivatives Sr Manager - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Securities & Derivatives Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

Responsibilities:

• Develop and implement business initiatives, client solutions, or projects affiliated with Agency Lending and the wider Product
• Solve complex inquiries, conduct discovery and complete due diligence activities for client and Business requests
• Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
• Contribute to processing standards and expectations for the Agency Lending processing teams
• Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities
• Manage daily performance related to Agency Lending pre and post-settlement activities of operations processes
• Propose solutions to implement Operational process improvements, client service enhancements, or overall technology enhancements
• Coordinate with internal and external partners to assess service quality and identify areas for improvement
• Directly Manage individual performances and personal development of the Agency Lending Trade Support Team.
• Provide regional representation on Global collaborative calls and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10 to 15 years of relevant experience
• People management experience
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei