Total 22,856 support analyst job vacancies in Singapore

What you'll do:

As a Commodities Reporting Analyst, you will play a critical role in monitoring global market trends in Asia Pacific Shipping & Freight. Your keen eye for detail will enable you to identify trading opportunities and mitigate risks effectively. You will use your expertise to produce insightful analyses of current and projected trends within dry shipping. Your excellent communication skills will allow you to convey this analysis through various channels such as written reports, presentations, webinars, and client meetings. You will also have the opportunity to contribute towards identifying potential areas of future growth for our research.

• Monitor global market trends, freight rates, and vessel supply-demand dynamics
• Identify trading opportunities, mitigate risks, and capitalize on market fluctuations
• Produce market driven analyses of current and projected trends within the dry shipping
• Support sales and customer success teams by articulating the value of research to clients, prospects, and other external parties
• Responsible for assessing Dry Bulk/Container shipping freight rates/indexes
• Maintain transparent price assessments by producing market-moving news and analysis
• Follow price trends and report on those trends at the end of day or throughout the trading day as necessary

What you bring:

As a Commodities Reporting Analyst, you bring strong analytical skills with a proven track record in monitoring global market trends. Your experience in assessing Dry Bulk/Container shipping freight rates/indexes sets you apart from others. Your excellent communication skills enable you to present complex information in an understandable manner. Your ability to identify potential areas of future growth for research demonstrates your forward-thinking mindset. Your experience in supporting sales and customer success teams by articulating the value of research is highly valued.

• Strong analytical skills with the ability to monitor global market trends
• Experience in assessing Dry Bulk/Container shipping freight rates/indexes
• Excellent communication skills with experience in presenting complex information in an understandable manner
• Ability to identify potential areas of future growth for research
• Experience supporting sales and customer success teams by articulating the value of research
• Ability to maintain transparent price assessments by producing market-moving news and analysis

What sets this company apart:

Our client is a global leader in their field, renowned for their commitment to innovation, quality, and integrity. They offer an inclusive and supportive work environment where every team member's contribution is valued. They believe in providing their employees with opportunities for professional growth and development, fostering a culture of continuous learning. Their commitment to transparency and ethical business practices has earned them a strong reputation in the industry.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities:

• Manage and drive generative AI initiatives, balancing technological capabilities with business goals to create impactful solutions.
• Propose and implement innovative solutions to enhance the bank's digital wealth capabilities and competitive edge.
• Explore and implement generative AI technologies to enhance digital wealth management offerings.
• Stay updated with the latest advancements in AI and recommend relevant innovations.
• Communicate effectively with stakeholders to align technology initiatives with business goals and objectives.
• Work closely with IT, data science, and product teams to integrate cloud and AI solutions into the digital wealth platform.
• Design and manage scalable and secure cloud infrastructure solutions.
• Optimize cloud resources to ensure high availability, performance, and cost-efficiency.
• Collaborate with IT and development teams to integrate cloud services seamlessly.
• Develop and manage the digital wealth product roadmap, ensuring alignment with market trends, customer needs, and business priorities.
• Serve as the primary point of contact for internal stakeholders, ensuring clear communication of project goals, progress, and outcomes.

Qualification:

• Degree in Finance, Computer Science, Information Technology, Cybersecurity, or a related field.
• Familiarity with regulatory requirements and industry best practices.
• Experience and knowledge of AI and machine learning frameworks and their application in financial services
• Understanding of financial services, wealth management, and the ability to translate technological innovations into business value.
• Proactive mindset with the ability to take ownership of projects and drive them forward, fostering innovation and team collaboration.
• Proficiency with cloud platforms such as AWS, Azure, or Google Cloud, and knowledge of cloud architecture, deployment, and management
• Strong communication and collaboration skills, with the ability to work cross-functionally.
• Relevant certifications, such as AI/ML certifications, are highly valued though not mandatory.

Please note only shortlisted candidates will be notified.

Tasks:

• Assist with trade bookings in Murex, amendments, restructuring. [ daily tasks ]
• Assist with PL reports, risk reports, fund onboarding
• Assist with DigiPlatform and system automation testing, integration and operations.
• Work on ad hoc desk automation tasks
• Work with Operations, Structuring desks, Finance

Skiils

• Proficiency with Microsoft office
• Experience using Murex
• Programming in python and / or vba is desirable
• Some basic Finance product knowledge – will be working mainly with Equity Swaps although this can be taught

Qualities:

• Technical background
• Can pick up info quickly, self starter, can work efficiently and diligently
• Aware that it’s a fast-paced environment and uses initiative and common sense

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Job Summary:

Join our Middle Office team at Vanir, a leader in the energy markets with operations in Singapore and Tokyo. This position offers an exceptional opportunity to grow your expertise in the energy sector and advance your career within our organization. As a Junior Operations Analyst, you will be instrumental in supporting daily operations and contributing to various project initiatives, laying the foundation for a successful career in energy market operations.

At Vanir Global Markets, our Middle Office team plays a crucial role in maintaining smooth and efficient processes following Front Office activities. The team ensures the accurate entry of trades and the timely delivery of market data to our clients, enabling seamless business operations.

Key Responsibilities:

• Work closely within middle office to ensure smooth operations and improve market efficiency
• Assist in preparing and distributing daily reports.
• Help with post-trade processes, including accurate trade entries and timely delivery of trade confirmations.
• Keep detailed records of trade transactions in our database systems, ensuring adherence to compliance and operational standards.

Qualifications:

Required:

• Diploma Holder in Finance, Economics, or a related field.
• Basic knowledge of Excel with proficiency in basic functions.
• Demonstrated ability for attention to detail.
• Demonstrated ability to remain focused under pressure to ensure accurate and timely execution of trades during market hours as these tasks are highly time sensitive.
• Demonstrated ability for effective communication and interpersonal skills, capable of working collaboratively in a fast-paced environment.
• Singaporean Citizenship or Permanent Resident status in Singapore.

Preferred:

• Prior experience in Middle Office operations at a brokerage is beneficial.
• Familiarity with VBA is advantageous.
• Understanding of fundamental financial instruments such as spot markets and futures.
• Knowledge on the Japanese Power Market.

All are welcome to apply.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Responsibilities:

• Provide analytical support and relevant financial information in business decision-making, commercial strategies and ROI’s on commercial opportunities
• Achieve proper planning and control to support Divisional responsibilities and requirements, estimate all financial metrics and drive variance analysis
• Collect and collate data from APAC countries and Regions; and develop Financial Plan and other forecasts for the Area ensuring reasonableness on an absolute, as well as performance basis
• Ensure financial requirements are met by effectively working within the corporation and striving for transparency, highlighting risks as well as opportunities
• Create Plans, forecasts (LBEs) and prepare consolidations for PL and Balance Sheet for APAC
• Meet Plans and LBEs timeline for consolidation and facilitate management review and decision-making
• Manages the planning and financial processes (both PL and Balance Sheet); implements changes as necessary and with a continuous goal of understanding all components of the countries and regions
• Work with local CFS/IFO/Hub and provide support for all Statutory requirements for all local entities for month-end closing, audit entity plan, cost center review, credit review, annual Transfer Price Review…etc
• South Asia budgeting, forecasting, actuals tracking and variance analysis
• Service PL budgeting, forecasting, actuals tracking and variance analysis
• Alinity status tracking for shipment, TOR and routine.
• Balance Sheet budgeting, forecasting and actuals tracking. Prepare BS schedules and variance analysis.
• Fixed asset (including service equipment) tracking, amortization and asset roll forward on a monthly basis
• Preparation of monthly reports (Sales, PL, BS, Instrument placement, headcount, capital authorization)
• Consolidation uploads PL and BS (uploads) and Actuals (downloads)
• Other Ad Hoc projects as assigned

Requirements:

• Bachelor's Degree in Accounting
• Minimum 8-10 years of experience with 4-6 years focus on Financial Planning and Analysis, preferably within healthcare/pharma/medical device industry
• Experience in budgeting & forecasting is preferred
• Good communication and interpersonal skills
• Meticulous, analytical, self-starter and self-motivated team player
• Ability to be independent and strive in a fast-paced, results-oriented environment
• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity..

Brief summary: WW Finance Lead for (APJ EMEA and AMS) for Communications and Technology Group.

Responsibilities:

• Lead a regional finance team to provide strong financial partnership to business leaders and keep a quality of compliance with accounting principles, analytical skills, business application skills, etc.
• Manage various projects such as the launch of financial systems (Anaplan, Power BI, SAP), new process set up(Flash about sales compensation, Balance Sheet review, Monthly/Quarterly closing review, Procurement process for Project vendor, etc.) and many IT service project finance review with well-understood project management skills and IT services and outsourcing business.
• Providing complex financial analysis for a financial function or a business, exercising a solid understanding of the business to determine the best method for achieving objectives.
• Lead regional yearly financial budget setting and lead the budget mitigation plan with various initiatives such as Margin improvement plan, cost effectiveness, regular project margin review, delivery transformation.
• Country specific strategies such as country resources planning in China, cost model improvement in Japan, Business Delivery transformation project, etc.
• Manage regional (China, India, Japan, and Asia-Pacific, EMEA and AMS) financial performance for Communication Technology Group.
• Manage the financial budget setup process, report the financial results to leadership, set the project labour pricing, service project financial risk, credit and collection, financial transactions.
• Consult with business leaders to guide and influence strategic decision-making within a financial management scope.
• Lead business initiatives and coach financial analysts across multiple sub-functions.
• Monitor monthly actual spending of business expenses and analyse the running rate of each country in APJ.
• Review the sales performance and control the sales compensation. Review and give financial guide about issued project (ex, project penalty issue, delivery delay, cost overrun, contract Terms’ and condition’s consulting)

Requirements:

• Bachelor’s Degree.
• 15 - 20 years of relevant experience.
• Project Management Professional (PMP).

Technical / Professional Skills

• Financial Analysis
• Project Management Professional

Non-Technical / Soft Skills

• People Management
• Communication

Responsibilities:

• Data Collection and Analysis: Collect, analyze, and interpret data from various sources and complex transactions to identify trends, and insights that inform data solutioning processes
• Data Quality Assurance: Assist in data validation efforts to ensure datasets meet end users’ requirements to deliver high quality product releases, and continuous support in monitoring data quality and resolving data discrepancies
• Collaboration: Work closely with cross-functional teams, including data engineers, business analysts and stakeholders, to gather data requirements and ensure data integrity
• Enhancements: Identify opportunities for process improvement and operational efficiency
• Research and Learning: Deeply understand relevant business activities, commercial interests and related processes, and continuously expand your knowledge and skills in data analytics techniques and tools

Minimum Qualifications:

• 2-4 years consulting or financial/business/data analyst experience
• BS/MBA in Finance, Accounting, Economics, Business Analytics or BS/MS in STEM or quantitative field (CS, Applied Statistics, Operations Research)
• Excellent problem-framing, problem solving and project management skills, with the ability to change direction quickly
• Excellent verbal and written communication skills with ability to articulate results of analysis in business terms
• Confirmed ability to conduct complex, data driven analysis
• Ability to work independently and collaboratively in a fast-paced environment
• Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis

Qualifications:

• Knowledge of accounting principles, financial statements, and financial modeling
• A basic understanding of data design pattern differences between transactional ERP systems (e.g. SAP) and analytical data warehouses (e.g. BigQuery, Snowflake)
• Ability to self-start and self-direct work in an unstructured environment, comfortable dealing with ambiguity
• Knowledge of SQL and working with large datasets
• Experience with data analytics tools and programming(e.g. R, Python)
• Experience building interactive data visualizations, excellent storytelling skills (e.g. Tableau, Streamlit, Shiny)
• Experience building/applying statistical and/or machine learning solutions to solve business problems

Responsibilities:

• Data Collection and Analysis: Collect, analyze, and interpret data from various sources and complex transactions to identify trends, and insights that inform data solutioning processes
• Data Quality Assurance: Assist in data validation efforts to ensure datasets meet end users’ requirements to deliver high quality product releases, and continuous support in monitoring data quality and resolving data discrepancies
• Collaboration: Work closely with cross-functional teams, including data engineers, business analysts and stakeholders, to gather data requirements and ensure data integrity
• Enhancements: Identify opportunities for process improvement and operational efficiency
• Research and Learning: Deeply understand relevant business activities, commercial interests and related processes, and continuously expand your knowledge and skills in data analytics techniques and tools

Minimum Qualifications:

• 2-4 years consulting or financial/business/data analyst experience
• BS/MBA in Finance, Accounting, Economics, Business Analytics or BS/MS in STEM or quantitative field (CS, Applied Statistics, Operations Research) • Excellent problem-framing, problem solving and project management skills, with the ability to change direction quickly
• Excellent verbal and written communication skills with ability to articulate results of analysis in business terms
• Confirmed ability to conduct complex, data driven analysis
• Ability to work independently and collaboratively in a fast-paced environment
• Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis

Qualifications:

• Knowledge of accounting principles, financial statements, and financial modeling
• A basic understanding of data design pattern differences between transactional ERP systems (e.g. SAP) and analytical data warehouses (e.g. BigQuery, Snowflake)
• Ability to self-start and self-direct work in an unstructured environment, comfortable dealing with ambiguity
• Knowledge of SQL and working with large datasets
• Experience with data analytics tools and programming(e.g. R, Python)
• Experience building interactive data visualizations, excellent storytelling skills (e.g. Tableau, Streamlit, Shiny)
• Experience building/applying statistical and/or machine learning solutions to solve business problems

Responsibilities:

• To number crunch, & provide in-depth data analysis and validation, as & when required.
• To fully automate diverse BUs scorecard reports, using Python, R, VBA, PowerAutomate.
• To create & maintain multiple Power BI data visualisations for daily operations, KPIs metrics, and financial analysis.
• To design PowerApps to collect data that is not available but beneficial to improve productivity, justify costs and spot anomalies.
• To provide IT support/troubleshoot when platform malfunctions.
• Participate & drive OPEX and CIP initiatives

Requirements:

• Diploma/Degree in any discipline
• At least 4 years in related scope. 3PL experience will be a plus
• Skills – Python, R, VBA, coding, PowerAutomate, PowerBI, Tableau

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Responsibilities:

• Data Collection and Analysis: Collect, analyze, and interpret data from various sources and complex transactions to identify trends, and insights that inform data solutioning processes
• Data Quality Assurance: Assist in data validation efforts to ensure datasets meet end users’ requirements to deliver high quality product releases, and continuous support in monitoring data quality and resolving data discrepancies
• Collaboration: Work closely with cross-functional teams, including data engineers, business analysts and stakeholders, to gather data requirements and ensure data integrity
• Enhancements: Identify opportunities for process improvement and operational efficiency
• Research and Learning: Deeply understand Apple’s relevant business activities, commercial interests and related processes, and continuously expand your knowledge and skills in data analytics techniques and tools

Minimum Qualifications:

• 2-4 years consulting or financial/business/data analyst experience
• BS/MBA in Finance, Accounting, Economics, Business Analytics or BS/MS in STEM or quantitative field (CS, Applied Statistics, Operations Research)
• Excellent problem-framing, problem solving and project management skills, with the ability to change direction quickly
• Excellent verbal and written communication skills with ability to articulate results of analysis in business terms
• Confirmed ability to conduct complex, data driven analysis
• Ability to work independently and collaboratively in a fast-paced environment
• Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis

Qualifications:

• Knowledge of accounting principles, financial statements, and financial modeling
• A basic understanding of data design pattern differences between transactional ERP systems (e.g. SAP) and analytical data warehouses (e.g. BigQuery, Snowflake)
• Ability to self-start and self-direct work in an unstructured environment, comfortable dealing with ambiguity
• Knowledge of SQL and working with large datasets
• Experience with data analytics tools and programming(e.g. R, Python)
• Experience building interactive data visualizations, excellent storytelling skills (e.g. Tableau, Streamlit, Shiny)
• Experience building/applying statistical and/or machine learning solutions to solve business problems

· Experience working within Capital Markets as a Business Analyst.

· Experience in working in an agile environment plus a strong preference for previous Financial Services

· Practical experience and understanding of discovery and delivery projects

· Ability to create user stories, user journeys, simple wireframes and mock-ups to convey ideas

· Understanding of business process redesign concepts and process improvement techniques

· Proven stakeholder management skills, including the ability to engage with both technical and non-technical stakeholders

· Effective and flexible communication skills with the ability to communicate to a variety of audiences across business function and level and tailor messages appropriately

Some Business Experience can be beneficial, especially in:

· Front to Back Trade Processing, across various asset classes

· Regulatory Transaction Reporting

· Transformation programmes and process re-engineering

· Counterparty exposure management processes - for Stock Loan, Repo, Buy-sell backs and margin lending transactions

· Understanding of triparty and bilateral financing trades and associated counterparty risk

· Collateral and margin management tools

· Proficient in MS-Excel, MS-Word, MS-Project, MS-Visio & MS-PowerPoint

Position: Admin & Sales Support Executive

Salary: SGD2,500 - SGD3,500

Location: Singapore, UBI

Are you an organized and customer-oriented individual looking to kickstart your career in a corporate office environment? We have an exciting opportunity for you to join our team as an Admin & Sales Support Executive.

Key Responsibilities:

• Assist in preparing simple sales quotations (training will be provided).
• Assist in updating quoted sales opportunities into sales funnel reports using cloud software.
• Assist in order processing and delivery coordination.
• Support the sales and service delivery team in daily operations and act as a liaison between departments for sales order delivery.
• Communicate with suppliers and customers to ensure the prompt completion of every sales order.
• Provide excellent customer service by conducting timely follow-ups via email and/or phone calls after delivery or service completion.
• Offer additional administrative support, including filing, ordering office supplies, and managing office amenities as needed.

Requirements:

• Minimum qualification of Diploma
• At least 1 year of relevant working experience in a corporate office environment (applicants with a background solely in retail will not be considered).
• Proficiency in MS Office applications (Excel, Word, Outlook).
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients.
• Positive work attitude, trustworthiness, and a willingness to learn.
• Attentive and adaptable in a fast-paced working environment.
• Immediate availability or a short notice period will be a significant advantage.

How to Apply: If you meet the above requirements and are eager to contribute to a dynamic team, we encourage you to apply! Please send your resume along with a brief cover letter to [email protected]. We look forward to welcoming a dedicated Admin & Sales Support Executive to our clients

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Enterprise Support Team, you’ll spend most of your time interacting directly with our users and ensuring that they have a stellar Stripe experience.

What you’ll do

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email
• Own and managed business critical escalations and incidents
• Become the expert in all Stripe products, deeply understanding our processes and workflows in order to resolve user issues
• Manage a small portfolio of users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Develop relationships with users and identify opportunities to improve support and overall experience with Stripe
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations

Responsibilities

Casework

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email and occasionally by call
• Become the expert in all Stripe products & how our largest users use them with their unique integrations, in order to comprehensively resolve user issues with context-aware support
• Iterate & improve service delivery for business critical escalations in order to delight our largest users who value quick resolution and proactive communication

Support Partner/Projects

• Manage a small portfolio of 1-2 users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders. These users are either new to Enterprise support or are a heavy user of support
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations
• Identify and lead initiatives across our 5 pillars (Prevention, Availability, Effectiveness, Satisfaction, Effortlessness) to enable the team to provide a best-in-class support experience to our largest users at scale

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Embodies an empathetic, user-first mindset and embodies Stripe’s operating principles
• Has exposure to or experience with managing relationships with large, exceptionally complex/senior level stakeholders
• Exhibits an investigative mindset, strategic thinking, high attention to detail, and cross-functional coordination skills
• Can demonstrate technical aptitude, having experience with data analysis or use of technical tools to troubleshoot user issues
• Has demonstrated ability to problem solve with minimal guidance in a rapidly changing environment
• Has exceptional written, verbal, and presentation-based communication skills and the ability to translate complex solutions to users simply and clearly
• Will work willingly at least two weekend days per quarter, and two holiday days per year - you’ll receive a weekday off of your choosing the week following a weekend shift

Preferred qualifications

• Prior experience with or exposure to SQL, Tableau, Hubble and APIs
• Some background experience in account management, customer experience, program management or project management
• Comfortability learning new functions and features of technical products
• Experience leveraging root-cause analyses to make data driven decisions
• 
  

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

You will join the Global Maps Data Collection Team in supporting warehouse management and data collection projects.

Job description:

• Support Maps data-collection projects and running tasks in compliance with Maps Field Operations processes.
• Manage vendor requests, warehouse inventory, and timely delivery of devices and equipment.
• Communicate and collaborate with internal teams/external partners to manage vendor requests, warehouse inventory, etc.
• Review collection data and facilitate performance reporting.
• Develop documentation and drive process improvements.

Requirements:

• Experience in warehouse management.
• Possesses operations, project management and inventory management skillsets.
• Ability to follow instructions and protocols.
• Self-driven individual with excellent time and project management skills and sense of urgency.
• Be willing to manage physical hardware/equipment by arranging calibration, mantaining inventory records
• Detail-oriented with excellent organizational skills and the ability to manage large datasets.

Job Description

We are seeking a Technical Support Assisitant with a background in AI, Computer Science, or Programming to join our team.

This individual will undergo comprehensive training to gain in-depth knowledge of AI/Robotics’s products and act as the primary technical support resource for customers. The role involves providing hands-on training, troubleshooting issues, and serving as a liaison between our customers and technical teams. Additionally, this position will contribute to the development of educational content, ensuring that our products can be effectively integrated into the learning process.

Key Responsibilities:

• Product Expertise

• Customer Training and Support

• Curriculum and Content Development

Qualifications and Skills:

• Background in AI, Computer Science, or Programming (Degree preferred)

• Proven experience in technical support, customer service, or educational technology roles.

• Strong problem-solving skills, with a technical and customer-focused mindset.

• Excellent communication skills for effectively conducting training and support sessions.

• Familiarity with the AI, STEAM, programming education, and open-source hardware industries.

• Proficiency in graphical programming software, with knowledge of Python, C/C++, and ROS as a plus.

Preferred Experience:

• Experience with educational institutions or tech products for learning environments is a plus.

• Prior experience in curriculum development or technical writing is an advantage.

The applicant is responsible for supporting the effective planning, reporting, and financial oversight of the Technology Group (TG) projects and initiatives. This role focuses on driving governance processes, ensuring alignment between strategic IT plans, and maintaining robust financial management practices. The individual will work closely with internal teams to execute financial reporting, project planning, and budgeting activities across the organisation

Responsibilities

1. IT Planning & Governance

• Project Pipeline and Portfolio Management: Support the development and reporting of the TG project pipeline,

including tracking and analysing project performance and key deliverables.

• Business-As-Usual (BAU) Reporting: Assist in preparing BAU performance reports for ongoing TG initiatives and align with overall strategic goals.

• Manpower Planning: Contribute to manpower planning processes, ensuring adequate staffing for IT projects and initiatives based on current and future needs.

• Transformation Office Support: Assist in activities related to the TG Transformation Office, helping to align project governance with the Digital Government Blueprint and other long-term strategic plans.

• Governance Frameworks: Assist in the implementation of IT governance frameworks to ensure compliance with organisational policies and standards.

2. IT Financial Management

• Budgeting and Financial Planning: Support the preparation of TG’s annual financial budget, working with divisions to ensure accurate forecasting of project costs and IT resource allocation.

• Financial Reporting: Assist in tracking financial performance across TG projects, including monthly and quarterly reporting on expenses, revenue, and capital expenditures.

• Asset Ownership and Management: Support the implementation of TG’s asset ownership framework, tracking and managing IT assets, ensuring accurate financial records are maintained.

• Workday Data Management: Assist in the management and maintenance of the TG Workday data management framework, ensuring financial data is accurate, updated, and aligned with TG project objectives.

• Expense Tracking and Forecasting: Collaborate with divisions to execute monthly financial forecasts, tracking variances and ensuring budget adherence.

Requirements:

• Min. 5 years of experience in IT governance, project planning, or financial management.

• Strong understanding of IT project planning, governance frameworks, and financial reporting.

• Experience in financial budgeting, expense tracking, and project portfolio management.

• Familiarity with financial and resource management tools (e.g., Workday) and IT budgeting frameworks.

• Excellent organisational, analytical, and communication skills.

• Ability to manage multiple priorities and work with cross-functional teams.

Key Skills:

• IT Project Planning and Governance

• Financial Budgeting and Reporting

• Data Management and Financial Systems (Workday or similar)

• Stakeholder Collaboration and Communicatio

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Job Description

1. Programme Design and Implementation

•  Organize and manage activities during student engagement programme (e.g., Reintegration Programme, The Catalyst Programme, After-School Engagement) during term time.
• Organize and manage activities at the school’s after-school engagement centre, ensuring they are meaningful and engaging for students.
• Develop holiday programmes during school breaks to maintain student engagement

2. Student Supervision and Support

• Supervise students during activities, ensuring safety and positive interactions.
• Help manage and guide students towards building positive peer relationships and social-emotional competencies.
• Monitor and track student participation, following up with school personnel on non-participation.

3. Mentoring and Guidance

• Mentor identified students with a focus on goal-setting, academic support, and building social-emotional learning (SEL) competencies.
• Collaborate with teachers-in-charge to equip students with the relevant skills and values.

4. Resource Management and Activity Preparation

• Ensure the provision and preparation of necessary materials for all student engagement activities.
• Engage students in maintaining the designated after-school engagement room, ensuring it is conducive for activities.

5. Monitoring and Reporting

• Provide termly evaluations of the programmes, collecting feedback from students and preparing reports for school.
• Share updates and progress on student participation and programme impact for ongoing monitoring and improvement.
• Ensure adherence to the school’s code of conduct during all activities.

6. Collaboration with School Personnel

• Work closely with school personnel to provide follow-up support for students needing additional help, including connecting students with community resources.
• Assist with other school-wide initiatives that support the holistic development of students through uplift efforts.

7. Review and Improvement

• Conduct a review of the student engagement programme at the end of the academic year, recommending improvements for future implementation.

Work Schedule:

• Salary: up to $3,300 per month
• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Yio Chu Kang
• Working days: Mon to Fri
• Working hours: Mondays to Thursdays: 8:00am to 5:30pm, Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• Diploma, Degree, or relevant certification from recognized local or international institutions or certification boards in: Social Work, Psychology, Education, Youth Work, or a related field.
• Has at least 2 years of experience working with youths.

EA License No.: 96C4864

Reg. No.: R24121728

Job Responsibilities:

• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
• Responds to emails and other digital queries and correspondence.
• Drafts and edits letters, reports, and other documents.
• Operates and maintains office equipment, including printers, copiers, and fax machines.
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand.
• Works closely with other administrative staff and supports other colleagues as needed.
• Any ad-hoc duties as assigned.

Requirements:

• At least 2-3 years of administrative experience, preferably in recruitment, HR, or talent acquisition.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task and meticulous to details
• A team player who can work independently
• Min diploma in any field

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Pick up of customer's items & delivery of goods to customers.
• Plan production scheudule & liaise with production team to ensure production schedule is align with delivery dates.
• Inspection of goods prior to delivery.
• Perform on-site servicing & installation of goods to customer's equipment.
• Report back to supervisor after each delivery trip about delivery status and customer's feedback/queries/requirements.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods (2-3 times a week).
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings.

Our client, a well-known insurance company, is hiring for a 6-month contract as a Business Support Associate.

Key Responsibilities

• Ensure that all documents are processed within stipulated timelines and according to the operational procedures
• Check all documentation and ensure it meets requirements.
• Data-entry of key information such as client and product information, premium amount into the system
• Approve submission in online platform (internal/external system)
• Review unmatched lodgements/Exceptions
• Cleaning of submission data from the system as and when necessary
• Attend to all inquiries, feedbacks and complaints including highlighting issues and offering solutions to the Reporting Manager;
• Build and maintain good working relationships across all levels of personnel, internally and externally;
• Ensure accurate and timely communication network between Team members & Reporting Manager;
• Prepare, update, upload, archive and send data reports on daily, weekly and monthly frequencies (as and when required)
• Ensure all reports are accurate before disseminating to relevant departments within the timeline
• Prepare and/or participate in User Acceptance Test (UAT) for new system applications (when required)
• Participate in projects (such as system migration) as and when necessary
• Any Ad hoc duties which may include assisting other staff members and answering queries from advisers
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements

• 2-5 years of Life Insurance backroom experience preferred
• Competency in Excel (preferred)
• High accuracy with an eye for detail (preferred)
• Academic: min. Diploma / Bachelor’s degree (preferred)
• Professional Certification(s): Relevant Insurance certificates e.g. M5, M9 (preferred)

Company Reg No.: 201131609D | License No: 24S2411| Reg No: R1435178, Nadiah Marican

Job description

Responsibilities:

• Responsible for order processing via email or phone
• Check data accuracy in orders before releasing them to the Production Department
• Contact customers to obtain missing information or to answer queries
• Liaise with the logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Expedite orders through internal coordination
• Direct important feedback from customers to relevant departments
• Stay up to date with new products and features
• Provide administrative support and handle other ad-hoc tasks as assigned

Requirements:

• GCE ‘O’ level or high school diploma (or equivalent)
• Previous experience in sales administration or a similar role
• Good interpersonal and multitasking skills
• Proficiency with word processing and spreadsheet software, particularly MS Excel
• A team player with high level of dedication
• Ability to work under strict deadlines
• Strong attention to detail and accuracy
• Candidates who are able to commence on short notice will be preferred

We regret to inform that only shortlisted candidates will be notified.

Linda Lum

Senior Recruitment Consultant

MOM Regn No: R1436147

Target Recruitment Pte Ltd

MOM Licence No: 15C7744

Responsibilities:

• Knowledge in supporting Office 365
• Knowledge in support on premises Exchange Hybrid Servers
• Knowledge in supporting Azure AD Connect
• Able to support after office hours if required.
• Strong analytical, problem solving and troubleshooting skills
• Demonstrates good spoken and written communication skills

Requirement:

• Diploma or degree in Computer Engineering/Computer Science or Information Technology or related qualification
• IT certification or related qualification
• Min 3 year relevant experience.
• Strong problem-solving skills.
• Good communication skills.

Key Responsibilities

● Frontline IT Support: Act as the initial point of contact for all IT-related inquiries, handling support requests through phone, email, and ticketing systems.

● Problem Identification and Resolution: Perform troubleshooting for a variety of IT issues, including:

○ Hardware: Laptops, PCs, mobile devices, printers, headsets, desk phones, and conference speakers (e.g., Jabra, Poly).

○ Software/Applications:

■ Security tools (e.g., Zscaler, CrowdStrike)

■ Windows OS (Windows 10/11) and Microsoft 365

■ Finance applications (e.g., SAP client)

■ Printer software (internal and remote setups)

■ Productivity tools (e.g., Thinkcell, S&P CIQ, Quantiwise)

■ Communication and web conferencing products (e.g., Teams, Zoom)

■ VMWare VDI environment

● Service Requests: Handle service requests, including:

○ Triage issues and escalate when necessary

○ Open and manage cases with external vendors, such as Microsoft Engineers

○ Ensure timely follow-up and updates to users, maintaining a response time SLA of 15 minutes

● User Account Management: Address account-related issues (e.g., login issues, password resets, password expiry) and ensure timely resolution.

● Software Maintenance: Maintain, update, and patch software to ensure applications remain functional and up-to-date.

● Documentation: Develop and update user manuals, instructional documents, and guidelines for end-users.

● IT Asset Management: Track, update, and report on IT assets for audit and budget purposes.

Skills and Requirements:

● Strong Communication Skills: Excellent spoken and written proficiency in English, with clear, customer-oriented communication.

● Customer-Focused Attitude: Demonstrates a service-oriented approach, with patience and attentiveness to user needs.

● Technical Proficiency: Solid understanding of computer systems, basic networking, mobile devices, remote support tools, and web conferencing products.

● Experience: Proven experience in a help desk or technical support role, preferably in a finance industry environment.

● Sense of Urgency and Ownership: Proactively takes ownership of incoming requests, striving for first-time resolution and high user satisfaction.

● Adaptability: Willingness to work on a shift rotation and adapt to changing support needs.