Total 2,251 Senior Executive tech support job vacancies in Singapore

Position: Customer Support Executive
Location: Alexandra Technopark, Singapore
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (Fully in-office)
Salary: SGD $4,200 - $4,500 x 13 months + 2-3 months VB

Key Responsibilities:

1. Inventory Management:Support service parts inventory management, ensuring balanced inventory aligned with service requirements and targets.
   Assist with inventory forecasting and ordering to maintain optimal stock levels.
   
2. Parts Stocking & Pricing:Ensure timely parts stock-up for new models based on recommendations from the technical team.
   Update and maintain spare parts pricing to reflect current costs.
   
3. Order Processing:Process orders from parts distributors and coordinate with service partners on spare parts-related matters.
   Manage spare parts warranty claims and provide weekly updates on ETA for parts shortages.
   
4. Defective Parts Handling:Process returned defective parts and main units, ensuring proper documentation and returns management.
   
5. Demo Unit Monitoring:Oversee Demo unit movement operations by coordinating with the Demo coordinator.
   Ensure Demo write-off and disposal exercises are carried out quarterly.
   Perform stock checks for demo units to maintain accurate records.
   

How to Apply:
Submit your resume to [email protected] or reach out via Telegram at @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA Licence: R1331820

Job Highlights

• Birthday leave and department cohesion
• Flexi benefits & Medical enhancement
• Convenient location and walkable distance from MRT

Job Description

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

JOB DESCRIPTION

• Attend to all in-coming sales enquiries
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Provide support to Sales team on appointment setting and coordination work
• Preparation of sales quotation and follow up with customers on confirmed sales orders
• Arrangement of site survey on customer enquiries
• Manage meeting minutes
• Any other related administrative duties as assigned by superiors

REQUIREMENTS

• Candidate should possess Diploma / professional qualifications in any field.
• Minimum of 2-3 years of working experience in general clerical/administrative duties/sales coordination/customer service-related work.
• Knowledge in Microsoft Office applications, internet savvy.
• Result and customer-oriented individual who possess initiative and excellent interpersonal skills.
• Strong negotiation skills
• Strong communication and presentation skills
• Proactive team player with the ability to work independently.
• Ability to work under pressure in a fast-paced working environment.
• Responsible work attitude with a positive and cheerful personality.
• Candidates who can start work immediately or within short notice will be advantaged

Singapore Data Protection - https://www.info-tech.com.sg/data-protection-policy

Please forward a detailed resume indicating your current/last drawn and expected salary, reason for leaving last employment.

We regret only shortlisted candidates will be notified.

Title - Senior (Trading) Application Support Analyst

Level - Middle

Job responsibilities/duties:

• Serve as the primary point of contact for all trading application issues, both in-house and vendor-provided.
• Proactively monitor and maintain trading systems, identifying potential problems before they impact operations.
• Provide first-level support for trading applications, including troubleshooting issues with external vendor systems.
• Manage the escalation process for complex issues, liaising with vendor support teams and internal stakeholders.
• Develop and maintain strong relationships with vendor support teams to ensure efficient problem resolution.
• Create and update documentation on troubleshooting processes and escalation procedures.
• Collaborate with traders and middle office personnel to understand their needs and optimize system configurations.
• Participate in vendor system upgrades and testing to ensure minimal disruption to trading activities.
• Conduct regular system health checks and performance analysis.
• Assist in user training for both in-house and vendor applications.

Qualifications:

• Bachelor's or Master's degree, preferably in an IT related field

Min years of experience (overall industry):

• At least 5 years of experience in financial technology support, preferably in a hedge fund or investment banking environment.

Any other skillset and requirements:

• Strong understanding of trading operations and common trading application platforms.
• Hands-on experience with at least two of the following systems: FlexTrade, Tradeweb, Markitwire, Orchestrade, TS Imagine, or Trading Technologies.
• Experience with virtualization/remote access technology such as Citrix.
• Excellent problem-solving skills with the ability to troubleshoot complex, multi-system issues.
• Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.
• Experience in managing vendor relationships and escalation processes.

[Order Number: 740292]

Responsibilities

• Underwrite commercial and industrial risks following company guidelines and treaty terms.
• Support the Head of Department in contributing to the annual underwriting strategy to achieve premium and profitability targets.
• Recommend actions for risks exceeding personal authorization and handle client/agent visitations.
• Develop and maintain strong relationships with agents/clients to drive business growth.
• Analyze agent premium portfolios and gather market insights to gain a competitive edge.
• Prepare client/agent quotations and provide customer service on policy conditions and premium rates.
• Assist in daily policy issuance, renewal reviews, premium collection, and managing the workflow of Marketing Assistants.

Requirements

• At least 4 years of business support experience within the General Insurance field
• Expertise in underwriting and client servicing within the relevant field
• Possess minimally Certificate in General Insurance (CGI) and ideally other general insurance certifications
• Excellent interpersonal and communication skills

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

We are looking for an experienced Lead Application Support Engineer to manage and enhance the application support function within our organization.

In this role, you will be responsible for overseeing the smooth operation, troubleshooting, and optimization of business-critical applications.

You will lead a team of application support engineers, ensuring they provide timely and efficient support, while also working closely with development teams and stakeholders to resolve issues and improve system performance.

• Working Hours: Shift work (12 hours shift)
• Working Location: Central
• Salary Package: up to $5,800 (basic) + AWS + attractive bonus
• This role requires working on a 24/7 shift roaster, candidate must be flexible to work on shift when required

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quick forming solutions to return systems to proper operation
• Communicate clearly and effectively with users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions along with any further actions required of management or tier 2 technical staff.
• Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system.
• Collaborate with tier 2 technical staff and project manager to establish goals and objectives for system improvements and upgrades.
• Create and implement new processes to improve efficiency and customer satisfaction while reducing costs.

Requirements

• Qualification in Computer Science or equivalent
• Willing to work on rotating shifts including weekends and public holidays
• Experience in supporting fintech related software applications is a plus
• Experience with some programming languages(HTML, JAVA) will be an added advantage
• Excellent verbal and written communication skills, including the ability to create organize and informative reports, as well as comprehensive, accurate documentation.

If you're a technical leader with a passion for ensuring application stability and performance, we'd love to have you on our team!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

• Working days & hour: 5 days,
  Mon- Thur (8am-5:30pm), Fri (8am-4:30pm)
• Location: Gul Drive (west area)
• Salary: $2700 - $3200
  
  Transportation provided at Joo Koon MRT
  Morning : 7:40am
  Evening (Mon - Thurs) : 545pm & 6:45pm
  Evening (Fri): 4.45pm & 6.15pm

Key Job Responsibilities:

• Assist the Head of Operations and Assistant Head of Operations Administrations in all daily tasks and matters in the Operations Department.
• Coordinate with Operations Department and Sales & Marketing Department in project executions, including processing customer purchase order, creating delivery orders and return forms, arranging equipment testing and maintenance, as well as responding to customer requests, clarifications and resolving any issues with customers as soon as possible.
• Prepare and submit tax invoices, progress claims and statement of accounts to customers as well as following up with customers on receivable and final accounts for completed projects.
• Liaise with vendors to support project executions and verify vendor invoices against tasks completed before submitting to Accounts Department for timely payment to vendors.
• Perform asset, inventory and financial reconciliation with Accounts Department and generate monthly reports for Management.
• Use Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the system.
• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards.
• Maintain historical records for annual accounting and ISO audits.
• Undertake additional tasks and responsibilities when required or as instructed

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

The Opportunity:

• Working Hours: Monday to Friday, 10am – 7pm
• Location: One-north
• Duration: 6 months / 1 Year Contract (extendable & opportunity to turn into permanent)
• Salary: $2,100 monthly with Commission

Job Description:

• Meet, pitch and lead negotiations with assigned/prospected merchant leads to acquire and onboard them into systems.
• Build relationships/partnerships with clients and manage their performance and contribution to building the merchant network.
• Handle day-to-day client queries (commercial & operational) and ensure a smooth and efficient onboarding and post-onboarding process.
• Develop and maintain a solid understanding of all products and services.
• Bring value to clients through cross-selling a wide variety of services.

The Requirement:

• Diploma or Bachelor’s Degree of any field.
• No experience is required as training will be provided
• Excellent interpersonal and negotiation skills to build rapport and win over merchants.
• Proficient in Microsoft Office.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• Only shortlisted candidates will be contacted

Amanda Lee
Direct Line: 6697 7964
EA License No: 91C2918
Personnel Registration Number: R1873465

Management Support Executive

Our client a leading, environmental science company is looking for an experienced Management Support Executive.

JOB DESCRIPTION

• Assist the cross-functional regional team. The role will focus on supporting the team in various tasks, including preparing presentations, conducting short-term projects to support tracking and implementation of regional priorities, and promoting regional success stories through internal communication documents. The candidate will also collaborate with the leadership team on meeting agendas, follow up on cross-functional actions, and ensure deadlines are met.
• Prepare and develop presentations for regional team meetings and leadership updates.
• Conduct short-term projects to analyze regional priorities and other ad hoc requests.
• Develop internal communication materials to highlight regional success stories.
• Assist the leadership team in managing meeting agendas and facilitating discussions.
• Track and follow up on cross-functional tasks and deadlines.

JOB REQUIREMENTS

• Minimum tertiary education with 5 years’ experience in Management Support relevant duties
• Strong organizational and communication skills.
• Creative and self motivate mindset
• Experience in project management or a similar support role.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word)

Office Location: Central Singapore

Interested candidates kindly forward your CV to [email protected] (Tay Pei See (Tracy), Reg No: R1871401). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

- 1-year contract (Convertible)

- Up $3300 + AWS + PB

- Boon Lay Way

- Mon to Fri, 9am to 6pm

Job Responsibilities

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Period:

• 1-year contract (Convertible to perm)

Location:

• Boon Lay Way

Working Hours:

• Mon to Fri, 9am – 6pm

Salary:

• Up $3300 + AWS + PB

Requirements:

• Willingness to learn and display humble attitude towards colleagues and superior
• Able to read and understand schematic and block diagrams (Training will be provided for non-experience)
• Min. Diploma (Maritime studies & Electrical and Electronic preferred)
• PC literate
• Able to work independently and also a team player

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1879978)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is an established international forwarder, looking for a new Global Account Support Executive as part of their expansion plan.

Role & Responsibilities:

· Working closely with internal operation teams and accounts managers to ensure all service expectations are being met.

· Monitors day-to-day activities, tracks key performance indicators (KPIs), and identify potential issues which may lead to service failure

· On-site support at customer office:
- Provide daily visibility on the shipment status
- Provide shipment booking status for global shipments.
- Work closely with freight team on capacity availability for the key lanes
- Coordinate to expediate all the priority ocean freight shipment, lies with inbound customs for cargo clearance and delivery to customer's site

Qualifications:

· Skilled professionals with expertise in logistics, supply chain management, and data analysis

· Able to define problems, collect data, perform analysis and make valid conclusions

· Able to work under pressure

· A strong commitment to providing excellent customer service

· Degree or Diploma in Logistics / Supply Chain

· 3-5 years of freight forwarding, or logistics experience is required

Our esteemed client, an established MNC, is searching for a Customer Support Executive:

Job Descriptions:

• Support service parts inventory management.
• Maintain a balanced inventory aligned with service requirements and targets.
• Assist with inventory forecasting and ordering.
• Ensure timely stock-up of parts for new models based on recommendations from the technical team.
• Update and maintain spare parts pricing.
• Process orders from parts distributors.
• Provide support to the technical team and service partners on spare parts-related matters, including processing spare parts warranty claims and providing weekly ETA updates on spare parts shortages.
• Handle the processing of returned defective parts and main units.
• Oversee Demo unit movement operations, ensuring quarterly write-off and disposal exercises are completed, and conduct stock checks for demo units.

Job Requirements:

• Diploma or degree in supply chain management, logistics, business administration, or a related field.
• Min 1-2 years of relevant working experiences.
• Preferably experienced in parts management and forecasting, particularly with small item SKUs.
• Organized and detail-oriented when managing large datasets.

Additional Information:

• Salary: Up to SGD 4,200 + AWS +VB (2-3 Months)
• Working Location: Labrador Park

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Summary:

Location: Tai Seng

Industry : Engineering industry

5 days / Office Hours

Responsibilities:

• Manage inbound email and phone inquiries.
• Respond to assigned customer inquiries and prepare quotations as needed.
• Provide recommendations based on customer specifications and requirements.
• Follow up on all inquiries, requesting feedback and updates on the status of quotes.
• Address customer complaints, report issues, and offer after-sales support when required.
• Maintain proactive communication with customers to encourage repeat business.
• Raise sales orders and monitor deliveries to ensure timely and accurate fulfillment.
• Oversee deliveries, making necessary adjustments to meet specifications and high-quality standards.
• Coordinate and submit tenders.
• Monitor and pursue outstanding payments.
• Provide administrative and office support to the Outdoor Sales Team.
• Track and maintain adequate stock levels for ongoing projects.
• Gather and analyze customer feedback to assess satisfaction and performance.
• Monitor KIV (Keep in View) sales orders.
• Track pending repairs and coordinate with the technical department, providing client updates.

Requirement:

• Candidate with relevant experience are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)

Location: Ayer Rajah Crescent

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:

- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• ​​​​​​​Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Community Support Executive

$2,700 - $3,800

5 days, 8:30am to 6pm, Sat( Need go if got event, occasionally)

Offer letter will state 5.5 days work week

Worker at Active Ageing Centre (AAC)

We have a few locations that require such positions, e.g. Potong Pasir, Toh Yi, Tampines, Hougang areas, Bukit Timah, Queentown & Jalan Bukit Merah (The location will only be known after the interview)

Job Descriptions:

• Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:
• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services
• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

Application Monitoring

• Implement effective application monitoring to detect incidents promptly and minimize downtime
• Supervise and monitor daily and monthly batch chains to ensure timely problem resolution
• Provide regular data quality reports
• Streamline processes to reduce manual intervention

Incident and Request Management

• Provide level 2 application support to back-office users
• Analyse, manage, and coordinate incidents and requests, especially those impacting multiple teams

Problem Management and Continuous Improvement

• Identify and eliminate recurring problems
• Provide requirements for a dedicated bug-fixing and improvement team
• Collaborate with build and operations teams to maintain a comprehensive knowledge base
• Implement training programs to reduce business-to-IT requests

Change Management

• Conduct thorough release testing
• Analyse application performance
• Ensure successful production deployment and validation
• Participate in a rotating weekend release schedule

What Will Make You Shine

• Bachelor's degree in Computer Science or a related field
• Proven experience in Java, PL/SQL, and Linux
• Minimum 5 years of experience with Calypso / Murex, specializing in Back-office functionality and customization of various modules
• Strong understanding of financial assets (FX, money market, cash) and the trade lifecycle
• Experience with regulatory reporting, such as MMSR
• Willingness to participate in on-call rotations for night and weekend support

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

Job Overview:

The Business Development / Sales Executive is responsible for identifying and securing new business opportunities, building and maintaining relationships with clients, and driving the sales process to close deals. The role also involves developing and executing strategies to achieve growth, increase company revenue, and expand the company's market presence.

Key Responsibilities:

1. Lead Generation and Prospecting:

• Identify new business opportunities through networking, cold calling, door to door knocking and market research.
• Develop and maintain a pipeline of qualified leads.
• Actively seek out potential clients and decision-makers in target industries.

2. Client Relationship Management:

• Build strong, long-term relationships with potential and existing clients.
• Understand client needs and tailor solutions to meet their business challenges.
• Provide excellent customer service, ensuring client satisfaction and retention.

3. Sales Strategy and Execution:

• Develop and implement effective sales strategies to meet or exceed sales targets.
• Collaborate with marketing teams to align on campaigns and sales initiatives.
• Deliver presentations and product demonstrations to clients, showcasing value propositions.
• Negotiate contracts and pricing agreements with clients.

4. Market Research and Analysis:

• Identify potential new markets and partnerships that align with company goals.

5. Reporting and Forecasting:

• Prepare regular sales reports and forecasts, providing insights on progress towards targets.
• Monitor and report on key sales metrics, including revenue growth and client acquisition.
• Track sales activities, client interactions, and deal status using CRM systems (e.g., Salesforce, HubSpot).

6. Cross-Functional Collaboration:

• Provide feedback from clients to internal teams to support product development and improvement.

7. Post-Sales Support:

• Ensure a smooth handover to the account management team after deals are closed.
• Follow up with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Familiar with basic computer skills.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

Company’s Profile:

Our client is a leading commodity shipping and vessel management company with established key partnerships across the region and internationally and are now looking for an IT Support Executive to join their dynamic and fun-loving team!

Work location: Alexandra

Working hours: Monday – Friday, 9am – 6pm

Job Responsibilities:

• Update Company’s IT Policy and ensure compliance
• Provide day to day IT support to end-users within the company
• Provide IT support for Vessels via remote tools or vessel visit if required
• Support and ensure normal IT server operations within the company and vessels
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's
• Ensure that backup and replication is done for ERP's and office servers
• Collaborate with other Business Units on new technological needs or expand uses for existing technologies to increase functionality or efficiency if required
• Arrange or conduct IT training for new users or technologies
• Coordinate with vendors and service providers when required
• Maintain/create user documentation and training materials
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required

Requirements:

• At least 5 years’ IT support experience in shipping companies
• Basic SQL Knowledge to run/apply queries
• Education qualification in Information Technology or equivalent
• Good communication skills to work with internal and external stakeholders

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Working location : Boon Lay

Working days : Mon to Fri

Working hours : 8am - 5pm

Salary : $2,700 - $3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams (Training will be provided)
• Min. Diploma in Electrical and Electronic

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Duration: 6 months

Location: Raffles Place

Working hours: Mon - Fri (9am - 6pm)

Industry: Insurance

Job Summary

We are seeking a Business Support Executive for a 6-month contract at Raffles. The ideal candidate will provide administrative support to various departments, assist in project management tasks, and coordinate meetings and events. Strong organizational skills, attention to detail, and proficiency in Microsoft Office are required. Join our team and contribute to the success of our business operations.

Responsibilities

• Assist in planning and executing Q1 2025 initiatives to agency force
• Manage and provide support to the sales force of assigned cluster
• Resolve queries and issues raised by agency force
• Disseminate key information and company directions to the agency force, while enforcing quality
• assurance standards to maintain a highly professional distribution sales force
• Resolve Agency issues such as complaints, handling of appeals, transfer of representatives,
• termination of representatives and compliance issues by working with related departments
• Monitor and follow-up on Field Force Evaluation
• Takes accountability in considering business and regulatory compliance risks and takes
• appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and
• technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• Minimum Diploma
• Proficiency in MS Office Applications (Excel, Word & PowerPoint)
• Excellent written and verbal communication skills and interpersonal skills
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/8970

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Customer Support Executive

Job Responsibilities:

• Support service parts inventory management.
• Maintain balanced inventory consistent with service requirement and targets.
• Support inventory forecasting and ordering.
• Ensure timely parts stock-up for new models via recommendation from technical team.
• Update and maintain spare parts pricing.
• Process orders from parts distributors.
• Support technical team and service partners on spare parts related matters including processing of the spare parts warranty claims, provide weekly ETA update on spare parts shortage and etc.
• Process returned defective parts and main units.
• Monitor the Demo unit movement operation by Demo coordinator, ensure the Demo write off and disposal exercise is carried out quarterly and carry out stock check for demo units.

Job Requirements

• Diploma/degree in supply chain management, logistics, business, administration or related field.
• Preferable those with experience in parts management and forecasting especially in small item SKUs.
• Organized and meticulous in dealing with large data.

Responsibilities:

• Provide technical analysis and customer support on technical issues and change requirements
• Respond positively to change requirements and drive continual improvement of support practices
• Take ownership and drive effective closure to complex or escalated technical issues
• Responsible for designing and performing test scenarios for software usability
• Organise and plan project tasks and schedules
• Communicate project status to stakeholders and key project participants
• Manage users’ access rights in all environments upon request
• Manage case from internal and external users
• Troubleshoot and resolve issues with vendors
• Improve and enhance features as needed
• Liaise with event committee members for event requirements
• Assist in outline workflow diagram during requirement gathering
• Schedule Project meetings and record meeting minutes
• Any other administrative duties as assigned

Requirements:

• Diploma in Information Technology Computer Science or related disciplines, additional qualifications in Office Administration are advantageous
• Experience in office management software like MS Word and MS Excel
• Proven work experience as an Administrative Executive or similar role
• Excellent written, verbal communication skills, attention to detail and ability to multitask and prioritise
• Strong organisation skills with a problem-solving attitude

Please note that only shortlisted applicants will be contacted. Thank you.

We are hiring a Senior DevOps Software Developer for a project with an International Investment Bank.

The Senior DevOps Developer will take on a hands-on role to:

• Implement all necessary tools to manage the environments, the continuous integration, the continuous delivery, and the processes execution.
• Manage and administrate environments from assembly to production (rules included), infrastructure implementation, and operational usage.
• Execute the maintenance operations, delivery, and environment monitoring.
• Provide L3 support on non-production environments for delivery teams and also on production for support teams.

Job Responsibilities:

• Participate in the automation of the deployment solution
• Participate in environment preparation for testing phases
• Participate in developing tools to simplify day-to-day activities on the program
• Facilitate coordination between program developers and infrastructure engineers
• Ensure continuous improvement and maintenance of the CI-CD pipeline
• Provide investigation help while fostering knowledge and sharing best practices with team members
• Research, design, and develop software
• Analyse user needs and develop software solutions
• Update software, enhance existing software capabilities, and develop and direct software testing and validation procedures
• Work with other engineers to integrate hardware and/or software systems
• Develop specifications and performance requirements

Job Requirements:

• Bachelor Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• Minimum 8 years of experience in DevOps Software development
• 5 years of experience in Java/J2EE development
• Working experience with DevOps Methodology; with minimum 5 years of hands-on experience in Jenkins, GIT (GitLab), Ansible, Docker/ Kurbernetes, CICD pipeline, Kibana, Jira
• Good to have grid computing experinece
• Some basic understanding of finance and investment banking, knowledge in Market Risk is an advantage

Keen to explore more? Please reach out to [email protected] with an updated CV for a detailed discussion.

Job responsibilities:
• Assist in planning and executing Q1 2025 initiatives to agency force
• Manage and provide support to the sales force of assigned cluster
• Resolve queries and issues raised by agency force
• Disseminate key information and company directions to the agency force, while enforcing quality
assurance standards to maintain a highly professional distribution sales force
• Resolve Agency issues such as complaints, handling of appeals, transfer of representatives,
termination of representatives and compliance issues by working with related departments
• Monitor and follow-up on Field Force Evaluation
• Takes accountability in considering business and regulatory compliance risks and takes
appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and
technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:
• Minimum Diploma qualification from a recognized institution
• Proficiency in MS Office Applications (Excel, Word & PowerPoint)
• Excellent written and verbal communication skills and interpersonal skills
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/8970

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan