Total 746 Manager tech support job vacancies in Singapore

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations

Assistant Technical Project Manager- Software Application
(Singapore)

Responsibilities:

We are seeking for a resourceful, experienced and committed individual to manage the following:

Service Management

· Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.

· Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.

· Regularly update the client on operational concerns, compliance matters, and propose solutions.

· Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.

· Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.

· Review reports from Operations & Support (O&S) project teams within the System Family.

· Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.

· Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.

· Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

· Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer/Project owner.

· Oversee and review with the client in advance of potential obsolescence and arrange whatever actions required

· Prepare and submit reports to the Client.

Incident Management

· Lead investigations and ensure incidents are resolved within the stipulated SLA time.

· Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.

· Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

· Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.

· Conduct regular Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.

· Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.

· Ensure applications/software/systems are updated with the latest virus/security patches.

· Escalate and/or seek Client’s acceptance and approval of assessed risks

IT Security Compliance & QA Management

· Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.

· Declare, review, and report compliance status to the SMO head office annually.

· During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.

· Provide a Rectification Plan for any gaps found.

· Seek waivers on compliance when justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.

· Collaborate with the Client on system enhancements required for policy changes and audit requirements.

· Facilitate the resolution of issues and escalate to senior management as needed.

· Manage multiple projects under tight delivery timelines and limited budgets.

· Communicate effectively, both verbally and in writing in English.

· Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).

· Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.

· Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.

· Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.

· Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.

· Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

Requirements:

· Degree/Higher diploma in Computer Science/EEE, IT, Communications, Mechatronics, or other related disciples

· Minimum 3 – 4 years of working experience related to IT security and/or in application development with strong knowledge of coding practices

· Professional certifications such CISSP or other relevant qualifications will be an advantage

· Proficient in the following programming languages: Java, JavaScript, JQuery, HTML, SQL

· Effectively builds and maintains partnerships with clients, prospects and people at all levels across the company.

· Ability to drive projects in a matrix management environment that includes influencing, efficiency, collaboration and openness with a focus on results orientation;

· Proficiency in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects;

· Demonstrated leadership, communication and problem solving skills

· Basic knowledge of IT infrastructure such as servers, LAN, WLAN, printers and operation systems

· Possess the highest ethical and moral standards

· Self-motivated to work independently to manage projects

· Demonstrated commitment to completing tasks and objectives

· Reliability, flexibility, motivation and working well under pressure

· Ability to maintain a positive attitude at all times

· Able to travel overseas when required

· Preference will be given to candidate with experience in handling government projects

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent photograph to info@i-consulttech.com/[email protected]

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

About this Role

Strategic Program Management function of Group Technology COO function is responsible for strategy development and program management. The role will support the function, assist in planning and is responsible for operationalising the strategy and roadmap for transformation programs, including project management. Program manager needs to work closely with the stakeholders across the bank to plan, implement and drive technology programs and related projects within the AGILE framework. This role will play an integral role in ensuring the success of these programs and be a change agent for the way programs and projects are run.

Responsibilities

• Define the delivery plan and drive execution per strategy / roadmap (SG and regionally).
• Obtain buy-in / approval from senior management and stakeholders for planned execution.
• Foster collaboration with key stakeholders across units/ teams (including auditors) to improve alignment and develop joint priorities with technology and business teams for delivery.
• Develop and maintain project documentation, including project plans, risk assessments, and status reports.
• Ensure that implementation actions and challenges are identified and addressed effectively.
• Ensure quality of deliverables (which includes verification of deliverable outcomes, documentation etc.) to render benefits outlined in the business case for the assigned program.
• Responsible for leadership and regulatory updates (e.g. Steering Committee meetings) to provide visibility on project milestones and status to drive key decisions.
• Ability to link technicalities to strategic intent.

Requirements

• 3 – 6 years’ of relevant experience in program management.
• Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk.
• Strong experience working in cross-functional teams with the ability to influence key stakeholders with data-driven and insightful point of view.
• Strong communication and interpersonal skills.
• Ability to act as in a consultative manner with both business and IT leaders to align strategy.
• Knowledge in technical program management methodologies.
• Ability to understand and work at technical-level and summarize communications at strategic and executive level for business stakeholders and senior executives.
• Strong organizational skills, the ability to perform under pressure in fast-paced environment and management of multiple priorities with competing demands for resources.
• Ability to work independently with minimal supervision and with a positive attitude.
• Experience in auditing, or risk management will be a plus.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for a Partner Manager (Advertising/Game)
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 
  
• 4+ years experience in business development or account management
• Experience working effectively and cross-functionally with all levels of management, both internally and externally
• Ability to define, initiate and drive business opportunities in a fast-paced, rapidly changing environment.
• Good understanding of the internet industry.
• Advanced skill in MS Excel, and PowerPoint.
• Ability to communicate in both English and Korean (to work with counterparts from the region)
• Deep domain knowledge of the gaming industry will be a plus
• Ability to handle day to day operational work to also structure, negotiate, and maintain significant and complex strategic relationships with game companies.

Job Description

• Think creatively with prominent companies in the gaming industry to build durable, long-term, and scaled partnerships by understanding their strategy and goals
• Represent company's Gaming platform and provide thought leadership and perspectives in external meetings with partner executives
• Own adoption of company's Gaming platforms (including mobile SDK, instant games and cloud games) via developers and platform partners as scale
• Collaborate with cross-functional teams including product, engineering, design, marketing, and finance
• Track, analyze and communicate key quantitative metrics and business trends as they relate to partner relationships at scale
• Use analysis and gaming industry expertise to source and develop new partner opportunities
• Manage and consult existing partners on building up their success on the platform.
• Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders both internally and externally

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for a COMMUNITY PARTNERSHIP AND RELATIONS MANAGER
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 4+ years experience in business development or account management
• Experience working effectively and cross-functionally with all levels of management, both internally and externally
• Ability to define, initiate and drive business opportunities in a fast-paced, rapidly changing environment.
• Good understanding of the internet industry.
• Advanced skill in MS Excel, and PowerPoint.
• Ability to communicate in both English and Korean (to work with counterparts from the region)
• Deep domain knowledge of the gaming industry will be a plus
• Ability to handle day to day operational work to also structure, negotiate, and maintain significant and complex strategic relationships with game companies.

Job Description

• Think creatively with prominent companies in the gaming industry to build durable, long-term, and scaled partnerships by understanding their strategy and goals
• Represent company's Gaming platform and provide thought leadership and perspectives in external meetings with partner executives
• Own adoption of company's Gaming platforms (including mobile SDK, instant games and cloud games) via developers and platform partners as scale
• Collaborate with cross-functional teams including product, engineering, design, marketing, and finance
• Track, analyze and communicate key quantitative metrics and business trends as they relate to partner relationships at scale
• Use analysis and gaming industry expertise to source and develop new partner opportunities
• Manage and consult existing partners on building up their success on the platform.
• Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders both internally and externally

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for an Account Manager
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• At least 4+ years of experience in account management, brand management, performance marketing, digital marketing, media agency, sales or consulting
• Ability to build successful client relationship
• Knowledge of the media landscape of Singapore is essential, regional experience is a plus
• Knowledge of digital media is a bonus
• Ability to speak Korean (to work with counterparts in the region)
• Experience in supporting Tech/Gaming/Education clients will be a plus

Job Description

• Become an expert in company's advertising/media solutions for businesses of all sizes and tailor recommendations strategically to suit varying client needs
• Work with clients to improve the performance of their overall marketing/media campaigns
• Align clients KPIs with company's solutions to drive incremental value
• Grow revenue, educate and lead strategic conversations with clients
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for a Partner / Customer Success Manager (Gaming Industry/Product)
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 5+ years of experience in online operations, customer success, account / partner management or project management
• Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
• Ability to work effectively and cross-functionally with all levels of management, both internally and externally
• Good understanding of the Internet or Gaming industry
• Advanced skill in MS Excel and PowerPoint for data reporting purposes
• Fluent in English communication and Korean (to deal with counterparts in the region)

Job Description

• Work cross functionally to triage operational issues and help drive resolutions for gaming developers.
• Manage day to day operational work and offer high-touch solutions which includes addressing games submission pipeline, policy compliance, product bugs escalation, developer contracts and registration issues.
• Own internal operational tasks such as filing escalation reports, monitoring outcome, communicating status internally to partner managers and externally to gaming developer partners.
• Serve as an internal advocate aligning operational needs from key gaming developers with the policy and developer platform team
• Being the subject matter expert within the platform partnership team on developer platform policies
• Proactively identify opportunities to improve partner experience on company's platform compliance through the creation of scaled messaging and education materials

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

• We are looking for enthusiastic individuals who are highly self-motivated
• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc) during your assigned shift to a consistently high standard.
• Learn and be competent in both service and kitchen staff duties.
• Assists with food preparation and cooking duties
• Be familiar with basic work of server and help them to meet the needs of customers
• Always serve customers in a courteous and professional manner at all times
• Flexible and able to go beyond the line of duty in order to maximise customers’ satisfaction and meet customers’ needs
• Always ensure that the dishes are properly planned, prepared and stored to guarantee quality at all times
• Always maintain hygiene, sanitary & cleanliness standards while assisting to enforce security and safety measures at all times
• Always maintain critical standard: holding times, service speed and quality, raw and furnished product quality at all times
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Perform any ad-hoc duties as required by the Shop Manager

As Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

• Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

• Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

• Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

• Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

• Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

• Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

• Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

• Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

• Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

• Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

• Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Looking for highly motivated individual to join us as Facilities Manager/Executive. May refer to our website www.e-tech.com.sg for an understanding of our business nature.

Main role is to provide strong support to the Business Development Director in the aspect of liaising with MA and other corporate clients.

Responsibilities

• Maintain ongoing communication with contractors, clients, and team
• Conducts daily toolbox meeting with the Team every morning
• Schedule and supervise maintenance repair work
• Ensure compliance with state and federal regulations
• Prepare timely quotations and invoices
• Conducts site visit
• Build and maintain good business relationship with clients

Qualifications

• 1-3 years of experience in facilities maintenance or equivalent related functions for FE position
• more than 3 years of experience in facilities maintenance or equivalent related functions for FM position
• Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management
• Must be a well organized, detail and customer (internal and external) oriented self-starter
• Strong procurement and negotiation skills
• Educational background in area of M&E of added advantage

Additional Information

• no age limit ; fresh graduates are welcomed too
• 5.5 working days at Kallang Industrial area

Join Us as a Head of our Robot Support Team at LionsBot: Be a Pioneer in the Robotic Revolution!

Are you ready to be a game-changer in the cutting-edge world of Industry 4.0? At LionsBot, we're shaking up the traditional cleaning sector with our awesome robotic solutions, tackling manpower shortages head-on. Our innovative bots are already cleaning up in 30 countries around the globe!

At LionsBot, we live and breathe excellence and creativity. Our vibrant, fast-paced environment is like a 'Band of Brothers' where everyone is united by a shared Unicorn goal. If you're ready to embark on a remarkable journey and be part of a team that's making waves, read on!

Responsibilities:

• Responsible for the management and construction of the global after-sales service network outside Singapore
• Build the service support teams across Europe, Asia and USA to support our partners with quick on-site support to resolve major issues and important trails and demonstrations
• Lead the international Robot Support Team (RST) team to carry out the training on product repair, maintenance, technical upgrade and software version iteration for all LionsBot products to the partners
• Lead the team to collect after-sales problems, suggestions to improve products, customer satisfaction assessment, etc., to give feedback to the R&D department for product updates and future iterations.
• Managing the schedule and deployment of RST engineers to customer sites globally for after-sales support
• Responsible for the establishment of training and deployment SOPs for RST engineers and customers’ technicians
• Collaborate with sales team to devise suitable strategies for robot trials at potential customer sites globally

Requirements

• Bachelor's degree in Engineering, Robotics, or a related field
• 5+ years of experience in robotics service, maintenance, or a similar role
• Strong leadership and project management skills
• Technical proficiency in robotic systems and troubleshooting
• Excellent problem-solving and communication skills
• Able to work in a fast-paced environment

• Diploma / Bachelor's degree in a related filed or equivalent experience.
• Minimum 1 year of experience in installation of Electricla and communication infrastructures.
• Prior experience in Railway preferred.
• Oversee the installation of various systems, equipment or machinery.
• Ability to work in a fast-paced environment.
• Team player with good interpersonal and communication skills
• Able to work indepdently with minimum supervision.
• Candidate with 5+ years of experience will be considered for Managerial role.

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Owns and drives incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents

• Establishes strong command and control of an incident, establishing clear accountability/ownership and methodical evaluation of complex issue scenarios

• Adheres to critical process and procedure, and appropriate escalations in support of production incidents

• Applies technical/environmental knowledge and experience to develop and drive appropriate tasks, forming paths to resolution

• Distributes clear and concise communications, summarizing incidents and the business/customer experience to a wide group of technical and non-technical audiences

• Supports follow-the-sun model and partners with global Major Incident Management (MIM) team. This role is based in Singapore with a 12hours shift pattern, from 7:30 am to 07:30 pm Singapore time

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines

• Minimum 3 years of experience in Incident Management, IT Service Delivery, IT Service Desk, IT Operations in an enterprise scale environment

• Strong ability to think and act independently to resolve production issues, and act with sense of urgency and agility

• Advanced analytical skills and displays history of achieving goals in a high-performance environment

• Ability to multitask in a fast-paced environment utilizing multiple tools

• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Preferred qualifications, capabilities, and skills

• Knowledge of ServiceNow, JIRA, AWS Cloud, Kubernetes and monitoring tools (Splunk, Dynatrace, etc)

• Preferred ITIL certified, Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=eec034a9aec81d190b3f6d2c9f2c2087

- Permanent

- Mon – Fri; 8am – 5.30pm

- AMK / Seletar (Hybrid work arrangement)

- Up to $7000 + PB

Job Responsibilities:

• Ability to analyse and propose solutions to business requirements & issues.
• Drive discussions with users to align on requirements and suggest design improvements.
• Conduct end user training and support.
• Documentation and development of user guide.
• Prepare project plans including migration risk, milestones, quality, and business sign-off details.
• Ensuring data harmonization and synchronization between systems.

Period:

• Permanent

Location:

• AMK / Seletar (Hybrid work arrangement)

Working Hours:

• Mon – Fri; 8am – 5.30pm

Salary:

• Up to $7000 + PB

Requirements:

• At least 5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Hands-on experience with troubleshooting data replication issues between SuccessFactors to S/4 HANA or ECC.
• Hands-on design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles.
• Familiar with S/4 HANA LSMW, ABAP, PFCG, and SuccessFactors Role Base Permission.
• Have at least administrative know-how on managing SuccessFactors modules in at least 3 of the following modules - Employee Central, Recruiting, Onboarding, Learning and talent management modules (Performance & Goals, Succession Planning, Career Development Planning, etc.).
• Experience in data analytics and/or visualization (e.g., using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI, etc.) will be added advantages.
• Strong understanding of implementation strategy and integration approaches.
• Good project management and delivery skills.
• Good communication and stakeholder management skills.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

What’s the job?

The Finance & Business Support Manager provides management with timely financial analysis for effective decision-making, prepares all statutory and management requirements of InterContinental Hotels Group and Owners and performs professional accounting duties to maintain control over expenses, income, assets and liability of the hotel to ensure the security of the assets of the company in a centralized accounting environment.

Your day-to-day

Financial Returns:

• Work with superior in the preparation and management of the department’s budget.
• Co-ordinate the preparation of the departmental annual budget.
• Monitor and control departmental cost on an ongoing basis to ensure performance against budget.
• Assist in the preparation of the hotel strategic plan, goals program, and Budget.
• Ensure an up-to-date cash flow projection is maintained and maximizes cash flow performance of the hotel through controls on inventory, credit and collection, disbursement, deposits and remittances. Ensure excess cash is managed to maximize earning potential.
• Prepare outlooks for forthcoming months and forecasts for the remainder of the year.
• Analyse monthly financial accounts and provide financial information to management.
• Ensure all accounts are reconciled on monthly basis, review and approve those reconciliations.
• Prepare monthly bank and inventory reconciliations.
• Prepare monthly/quarterly GST.
• Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures.
• Employ adequate internal control procedures to ensure correct authorization for payment procedures.
• Manage internal and external audits when they occur and work towards a successful audit result as prescribed by IHG.
• Prepare monthly position of actual results against budget, analyse results and recommend to General Manager measures required to meet budget.
• Responsible for month end closing including the IHG and owner reporting package.
• Liaise with owner office, internal and external auditors.
• Coordinate and administer CSA.
• Ensure payments are made to IHG (All Fees and billings) as fast as possible.
• Manage work flows of the Finance department.
• Ensure proper update of contract, License, CAPEX, Fixed Asset Disposal Form and Carpark etc. timely and accurately.
• Provide safekeeping, including proper storage and access for all contracts, leases and other financial records.
• Recommend and maintain appropriate list of delegation of authority for hotel management.
• Daily banking activities including opening, counting and closing.
• Ensure all receipts for the shift are properly recorded, balanced and deposited in the hotel’s drop-safe (daily cash-drop sheet to be duly completed).
• Prepare daily general cashier summary and ensure amount is deposited into the bank balance with the collections.
• Analyse and investigate overages and shortages from cashiers, prepare overages and shortages summary, balance monthly for submission.
• Escalate cashiering problems, cashier’s overages, shortages and reconcile discrepancies, if any.
• Monitor hotel exchange rates and adjust as necessary in PMS.
• Ensure all necessary documents are attached and process petty cash reimbursement as required and reconcile on a weekly basis/when required.
• Report directly to and communicate with the General Manager on all matters pertaining to accounting and financial controls.

People:

• Supervise, direct and manage Finance staff and outsourced accounting team (BSC team, India) for accurate maintenance of accounting books and timely reporting.
• Cooperate, coordinate and communicate with other departments on accounting related and internal control matters.
• Work with superior on manpower planning and management needs.
• Interact, as required, with individuals outside the hotel including hotel’s bank, tax auditors and other hotels and IHG corporate offices.
• Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members.
• Provide mentoring, coaching and regular feedback to help manage conflict, improve team members’ performance and recognise good performance.
• Ensure training needs analysis of Finance staff is carried out and training programmes are designed and implemented to meet needs.

Guest Experience:

• Share information with others readily to help everyone work better together for the internal and external guests.
• Build and maintain positive relationships with all internal customers and guests to exceed their needs.
• Take action to address these needs to exceed their expectations.

Responsible Business:

• Ensure compliance to the IHG policies, procedures and statutory requirement.
• Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in Finance department.
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.

What we need from you

• Minimum Diploma in Finance, Business Management or equivalent.
• 2 years’ related experience in the same role, or an equivalent combination of education and experience
• Great communication skills
• A positive and keen to learn attitude.
• Must be proficient in written and spoken English and with good communication skills.

My client is seeking individuals who excel at navigating complex IT landscapes, particularly within the Finance sector. If you are passionate about driving meaningful change and possess strong analytical and problem-solving skills, we encourage you to apply for this opportunity. Candidates must have Oracle Fusion Cloud or Onestream experience.

Key Responsibilities:

Application Support:

• Provide support for Core Finance Applications, including OneStream XF and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead discussions and workshops to gather information for new requirements, including reports and integrations.
• Document user requirements into functional and technical specifications.
• Develop and enhance reports and integrations for finance applications.
• Prepare and execute functional testing scenarios, unit tests, and system integration tests.
• Conduct user training and manage user testing.
• Prepare migration and deployment documentation; participate in CAB and release management processes.

Group Liaison:

• Facilitate and lead discussions with Product and IT owners for all group-owned applications.
• Address end-to-end questions and facilitate technical discussions with stakeholders.
• Ensure all changes to finance applications align with group design principles, liaising with Enterprise IT for necessary approvals.
• Participate in group-wide finance application upgrades, ensuring no loss of functionality or service degradation.

Project Management:

• Contribute to project management processes, including status reporting, risk management, issue resolution, change management, and compliance management.

Domain-Specific Skills:

• Minimum 3 years of experience as a Techno-Functional Consultant with OneStream XF and at least 5 years with leading EPM tools such as Anaplan, Jedox, Oracle EPM, etc.
• Strong understanding of EPM planning, budgeting, allocations, consolidation, and MI reporting processes.
• Working knowledge of accounting and chart of accounts.
• Proficiency in MS-SQL and experience with enterprise visualization tools like Power BI.

If you are keen send your updated resume to me at [email protected]

Location: Outram Park

Duration: 3 months (extendable)

Salary: $18.50 Per Hour

Working Hours: Monday - Thursday: 8:30am - 6:00pm, Friday: 8:30am – 5:30pm

Key Responsibilities:

• Support the team in adhering to project timelines, including promptly addressing stakeholder inquiries.
• Organize meetings as needed, including sending invitations, preparing agendas, and compiling necessary materials.
• Help the team stay on track with project deadlines for reviewing frameworks, ensuring timely and successful completion.

Requirements:

• Singaporeans only.
• Minimum degree holder in any discipline.
• Prior working experience in healthcare/education will be advantageous.
• Proficient in MS Office applications.
• Detail-oriented and able to multi-task various projects.

Interested candidates may apply via email to [email protected] (indicating Job ID J47349 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Project responsibilities:

· Lead global, multi-functional teams on projects fostering team accountability and ensuring the delivery of high-quality value.

· Communicate effectively across all organizational levels and champion organizational change processes.

· Coach our teams to embrace flexibility and foster innovation while balancing firm standards and practices.

· Engage and partner with stakeholders, internal teams, vendors, and dependent teams in a multifaceted environment for effective teamwork and project success.

o Partner, collaborate, and manage stakeholders, vendors, and dependent teams.

o Lead the project team to become self-organized.

o Help the team achieve high performance.

o Tactically identify dependencies and blockers, track and help mitigate them accordingly.

o Support the project sponsor/owner by providing regular status updates and tracking all the high risks and dependencies with proper mitigation steps documented.

Qualifications:

· Excellent communication, presentation, and coordination skills

· Ability to lead teams consisting of vendors, contractors, and full-time employees.

· A go-getter with an attitude to see opportunities in challenging situations.

· Minimum 8+ years of experience leading projects in multinational companies using Waterfall methodology.

· Minimum 5+ years leading large-scale transformation programs, involving business process and change, organization change, and multiple large-scale technology components.

· Experience as program manager, project manager, and delivery lead.

· Experience delivering diverse and large-scale projects in a large enterprise-scale environment.

· Experience working with technical teams, architecture, and 3rd party suppliers/providers.

· Experience in leading and working with cross-functional teams covering end-to-end project delivery.

• Gaming/IT/Tech MNC
• Chinese MNC expanding overseas
• Able to work independently

Responsibilities:

• Handle full sets of accounts including Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL).
  Maintain and reconcile balance sheet schedules (cash flow analysis) on a monthly basis.
  Monitor and ensure timely and accurate month-end closing procedures.
  Develop and implement processes, controls, transaction flows to mitigate risks for the group.
  Manage tax compliance matters, including GST filing, filing withholding tax payments and tax planning for efficiency.
  Prepare management reports for planning, budgeting and forecasting.
  Coordinate audit schedule, address auditor queries, and prepare financial statements and accompanying schedules.
  Undertake ad hoc projects and tasks as required by management.

Requirements:

• Minimum Bachelor’s Degree in Accountancy, ACCA, or equivalent
• Minimum 6 years of hands-on finance and accounts experience
• Experience with ERP and online accounting software eg. Xero, QuickBooks, Netsuite or Zohobooks is preferred
• Prior experience in tech or video gaming industry will be prioritised.
• Ability to understand and converse in Mandarin is required.
• Strong analytical and critical thinking abilities to tackle complex challenges.
• Excellent interpersonal skills and the ability to work effectively in cross-functional teams.

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Context of the role:

Reporting to the Support Director, the Support Manager is responsible for executing day-to-day onboarding and

support of clients.

Key Responsibilities:

Define Company Procedures

- Own the support and incident management procedures in line with industry standards (ITIL etc)

Onboard Customers

- Complete the onboarding journey including, education, training, technical set-up, invoicing setup, etc

- Provide white glove support during key phases after Go Live to ensure a high customer experience.

- Working with the sales team, continually adapt and improve the onboarding process to maximise

customer satisfaction.

Operate the Support Desk

- Implement and oversee a 24*7 global support desk and team to resolve client issues.

- Support application troubleshooting and liaise with 3rd party solution development and hosting

providers to resolve issues.

- Collect client input on access and usage of platform features and issues to pre-empt issues and steer

development team.

- Work with your team to allocate shifts to meet SLAs

- Work with product teams to review upcoming changes and assess customer impact.

Own SLAs Customer Satisfaction

- Measure and track support SLAs and customer satisfaction

- Be empowered to drive change throughout the organisation to achieve defined goals.

Job requirements

- Minimum of 3 years in technology/software service management managing a team

- Strong technical skills (Java, Sprint, React, Azure, SQL Server)

- Individual with strong problem-solving skills and excellent customer service

- Proven ownership of processes and team management to meet SLAs

- Hands-on experience in technical support and incident management with any certifications a plus (eg

ITIL)

- An individual that has strong written and verbal communications

- A strong work ethic and ability to navigate and thrive in fast-changing environment.

- Preferably knowledge of healthcare operations

- Preferably someone that has 2 years of experience within a start-up environment.

- Preferably an individual that has some programming experience

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

We are looking for an IT Business Application Support Manager (OneStream XF) level to join our client's team. This is a 12 Month contract role to start with a potential to extend / convert based on the individual's performance and business needs.

Role Overview:

The IT Business Support role is crucial for driving and managing strategic and tactical changes within the Finance Domain. This position involves supporting, troubleshooting, enhancing, defining, managing, and implementing various financial systems and processes. The IT Business Support professional is responsible for gathering, analyzing, refining, and documenting business requirements, as well as facilitating testing and implementing necessary fixes and solutions.

Key Responsibilities:

• Deliver application support for core finance applications, including OneStream XF and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead user discussions and workshops to gather and clarify new requirements for reports and integrations.
• Document user requirements in both functional and technical specifications.
• Enhance and/or develop reports and integrations for finance applications.
• Develop functional testing scenarios, create test scripts, and conduct unit and system integration testing.
• Provide user training and manage user testing when required.
• Prepare migration and deployment documentation and participate in CAB and release management processes.
• Facilitate and lead discussions with product and IT owners for all group-owned applications.
• Address comprehensive questions and coordinate technical discussions with product and IT owners, as well as group application support teams.
• Ensure all changes to finance applications comply with group design principles, and liaise with Enterprise IT for necessary approvals.
• Engage in the broader group efforts to upgrade finance applications while ensuring no loss of functionality or service degradation for Finance.
• Contribute to project management tasks, including status reporting, risk management, issue resolution, change management, and compliance.

Domain-Specific Attributes:

• Minimum of 3 years of hands-on experience with OneStream XF as a Techno-Functional Consultant, with a total of 5 years’ experience in leading EPM tools such as Anaplan, Jedox, Oracle EPM, etc.
• Deep understanding of EPM planning, budgeting, allocations, consolidation, and management reporting modules and processes.
• Working knowledge of accounting principles and chart of accounts.
• Strong technical skills in MS-SQL.
• Experience with enterprise visualization tools such as Power BI.
• Proven ability to collaborate effectively with business units, architectural design teams, technical teams, and service partners to prioritize and implement solutions.

Argyll Scott Consulting Pte Ltd

We are looking for an IT Application Business Support Manager - Oracle Finance Domain on a 12-month extendable contract role.

Role Overview:

The IT Business Support role is crucial for managing and executing strategic and tactical changes within the Finance Domain. This includes supporting, troubleshooting, enhancing, defining, and implementing solutions. The role involves gathering, analyzing, refining, validating, and documenting business requirements, facilitating testing, and applying fixes and improvements.

Key Responsibilities:

Application Support

• Provide support for core finance applications, including Oracle Fusion Cloud ERP (Financials) and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead user discussions and workshops to gather information for new requirements, including reports and integrations.
• Document user requirements as functional and technical specifications.
• Enhance or develop reports and integrations for finance applications.
• Define functional testing scenarios, prepare test scripts, and conduct unit and system integration testing.
• Conduct user training and manage user acceptance testing as needed.
• Prepare migration and deployment documentation and participate in CAB and release management processes.

Group Liaison

• Lead discussions with product and IT owners for group-owned applications.
• Address end-to-end questions and facilitate technical discussions with product and IT owners, as well as group application support.
• Ensure changes to finance applications align with group design principles, and coordinate with Enterprise IT for approvals.
• Participate in group-wide updates of finance applications, ensuring no loss of functionality or service degradation.

Project Management

• Contribute to project management tasks, including status reporting, risk and issue management, and compliance.

Required Skills and Experience:

• Minimum of 6 years as a hands-on techno-functional consultant with Oracle Fusion Cloud ERP (Financials), and 8+ years of overall experience with Oracle ERP (Financials).
• In-depth knowledge of Oracle Fusion Finance modules, including tables, views, REST, and SOAP services.
• Understanding of accounting principles and chart of accounts.
• Experience with other enterprise applications such as Workday, Coupa, Concur, Cognos, and fee-billing tools.
• Strong technical skills in SQL, PL/SQL, BIP Reports, and integration tools like OIC.
• Experience with enterprise visualization tools such as Power BI and Fusion Analytics.
• Familiarity with other programming languages and report customization (BI Publisher, OTBI, Dashboards, SmartView).
• Experience in data migration using FBDI, HDL Loader, or ADFDI.
• Proven ability to collaborate with business, architectural, technical teams, and service partners to prioritize and drive implementation.
• Proficient in Oracle documentation standards.

Argyll Scott Consulting Pte Ltd

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables.

• Act as the single point of contact for entire scope of activities for the designated account in the areas of Cyber Security System and Services, system infrastructure, implementation, network architecture, security polies enhancement, security patching and risk mitigation, security incidents/audits and as well operation support and system maintenance

• Plan, coordinate and prepare implementation strategies to meet key project milestones such as delivery, tests and payment milestones.

• Managing integration of various Cyber Security System components of the project including hardware, software installation, testing, business process review, redesign, application compatibility testing, data migration and data conversion etc. Familiar with Cloud System Project and implementation, Cyber Forensic software / package is an advantage.

• Create project specifications, schedules, planning, execution, operation as well as securing of resource requirements.

• Overall coordination and management of cyber security related projects through its whole project lifecycle and ensure that projects are delivered on time and fully

mee to the customer requirement and compliance to security standards and

policy.

• Provide progress updates on assigned tasks for all projects in the weekly project meetings as well as technical guidance on operating procedures and new projects.

• Ensure that projects performed are compliance with Government Cybersecurity standard and to adhere to industry practice ISO quality standards and project management’s model.

Requirements:

• Bachelor Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent.

• At least 3 years of experience (as project manager or technical project manager) and proficient in project management (Cloud System Environment) with proven track record of completing multi-million dollar IT projects from contract award to system commissioning within a technically complex and demanding environment.

• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects. Project Management experience in Government IT Services Management is an added advantage.

• PMP / CITPM certification and/or Cyber Security Certification (e.g CISSP) or its equivalent is preferred.

• Experience in delivery of multiplatform technology base IT projects comprising network infrastructure, security applications and appliances, database, systems software (OS), security set up including policies, firewall, 2FA, encryption, CA, IPS/IDS, and device management, is an advantage.

• Experience / Familiar with Cybersecurity Project implementation in Government agency / State board would be added advantage.