Total 386 tech support job vacancies in D06 Beach Road, High Street

Job Summary:

We are looking for a dedicated Application Support Engineer to provide 24/7 application support in a rotational shift environment. The ideal candidate will have hands-on experience in troubleshooting, incident management, and production support for enterprise-level applications, preferably in banking or anti-money laundering domains.

Key Responsibilities:

• Provide rotational 24/7 application support, including health checks, monitoring, and ensuring SLA adherence.
• Manage incident and problem management processes effectively to minimize downtime.
• Troubleshoot and resolve production issues related to performance and reliability across the software stack.
• Proactively identify system bottlenecks and implement solutions to improve performance and reliability.
• Continuously enhance system performance through job automation, performance tuning, and bug fixes.
• Support applications built on Java, Spring Boot, and Microservices architectures.
• Maintain and troubleshoot banking applications running on Windows and Unix/Linux environments.
• Write and debug SQL scripts for SQL Server and Oracle databases.
• Utilize monitoring tools such as Grafana to ensure system health and performance.
• Collaborate with development teams to adapt and learn new technologies, frameworks, and tools.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 3-5 years of experience in production support for applications running on full-stack technologies.
• Strong knowledge of Linux/Unix/Windows environments and scripting.
• Hands-on experience with SQL Server/Oracle databases and SQL programming.
• Familiarity with incident and problem management processes.
• Knowledge of tools such as GIT, Bitbucket, Jenkins, and Grafana is an advantage.
• Experience in Actimize, Hadoop, or related technologies is a plus.
• Banking or anti-money laundering domain experience is highly preferred.

Skills and Competencies:

• Strong analytical and troubleshooting skills.
• Ability to work effectively in a high-pressure, 24/7 environment.
• Good understanding of job scheduling, monitoring production systems, and performance tuning.
• A proactive mindset with the ability to identify and resolve system bottlenecks.
• Strong communication skills and the ability to collaborate with cross-functional teams.
• Willingness to learn and adapt to new tools and technologies.

Job Summary:

The ideal candidate will ensure the smooth functioning of production systems, troubleshoot complex issues, and collaborate with cross-functional teams to optimize processes and enhance operational efficiency.

Key Responsibilities:

• Monitor and ensure optimal service levels for day-to-day production support.

• Develop and maintain scripts (Shell, Python) for system monitoring, troubleshooting, and maintenance.

• Collaborate with third-party vendors and internal support teams to deliver a seamless support model.

• Use Elasticsearch for logging, monitoring, and analysing system services.

• Assist in CI/CD pipeline operations and support deployment processes adhering to best practices.

• Take ownership of high-severity issues, provide timely resolutions, and engage in root cause analysis (RCA).

• Proactively identify and implement pre-emptive solutions for production stability.

• Communicate effectively across business units and support teams.

Technical Skills:

• Hands-on experience with OpenShift, MariaDB, MongoDB, or similar platforms.
• Familiarity with AWS, VPC, and containerization tools.
• Proficiency in Linux architecture and shell scripting.
• Competence in SQL for troubleshooting and system analysis.

We are seeking a System Engineer for our client ST Engineering.

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Scope of work:

• To attend to enquiries including walk-in, call-in and follow up with customers’ enquiries;
• To attend and keep a record of sick/injured students;
• To manage incoming and outgoing mails
• To assist in receiving and distribution of goods;
• To assist in filing, recording of lost-and-found items and perform other ad-hoc and simple administrative duties as and when necessary

Qualifications, Skill & Experience

• ‘N’ / ‘O’ Level;
• Is able to speak English and Mandarin;
• Possess a pleasant personality and ability to provide front desk services including phone enquiries;
• Able to use Microsoft Office software applications;
• Should preferably have similar working experience in a school environment.

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

Personnel to be deployed at the following hours:

Mondays to Fridays: 7:30am to 5:00pm, inclusive of one (1) hour lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

What you'll be doing

• Provide 1st and 2nd level IT support for local and remote users, ensuring smooth daily operations
• Monitor and maintain end-user devices, including installations, configurations, and updates
• Manage IT assets, including tech refresh, preventive maintenance, and software licenses
• Oversee procurement of IT equipment and software, ensuring efficient processes and vendor management
• Maintain accurate asset records and ensure stock availability for end-user computing needs
• Support the implementation of new technologies to enhance system efficiency
• Perform additional IT tasks as required

What we're looking for

• Diploma level and above in Information Technology
• 1 - 3 years of experience in providing IT support to end-user community, preferably in Healthcare
• Proficient in task tracking and resolving minor IT issues

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Finance and Procurement
  • Maintain governance of procurement and finance policies to ensure compliance and operational efficiency.
  • Manage the procurement process, including collaborating with project managers to request proposals, facilitate tender evaluations, appoint vendors, create purchase orders (POJs), and manage contracts.
  • Reconcile invoices with corresponding purchase orders and resolve any discrepancies or issues promptly.
  • Prepare and maintain accurate and up-to-date financial records.
  • Support and prepare budget forecast reports and budget phasing reports.
• HR and Administration
  • Manage all HR-related matters, including the recruitment, onboarding, and offboarding.
  • Organise team engagement initiatives to foster a positive working environment.
  • Maintain L&D training record and manage the welfare fund.
  • Maintain and manage the team's SharePoint site, ensuring efficient knowledge sharing and proper record-keeping.
  • Provide secretarial support, including coordinating meetings, preparing meeting notices and minutes, and disseminating documents as required.
  • Handle fixed asset management, including maintaining a list of assets, conducting biannual asset verification, and coordinating laptop replacements/updates with IITS.
  • Assist with the SMU Shop's annual stock-taking exercise.
• Brand & Marketing
  • Provide operational support for brand and marketing-related activities, such as granting access to the brand portal and ensuring smooth brand management operations.
  • Provide support in brand compliance requests.
  • Support the OCCM's Data Protection Officer (DPO) in relation to data protection practices within the CM function.
  • Assist in events organised by OCCM (e.g., Patron's Day, PDLS, HRH, PSOUs, CD, Commencement, etc.).

• Bachelor's degree in Business Administration, Marketing, or related fields.
• At least 6 years of relevant work experience.
• Familiar with procurement processes, contract management, and tendering procedures.
• Good knowledge of financial management, budgeting, and reporting processes.
• Understanding of branding and marketing principles e.g. brand consistency, content management and campaign execution.
• Strong organisational and time-management skills.
• Strong verbal and written communication skills to liaise with internal stakeholders (e.g. Procurement, Finance, HR, IITS) and external vendors.
• Meticulous with good financial acumen.
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), SharePoint, and familiarity with financial systems and procurement tools such as SAP, Prophix, Ariba, etc.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

What you'll be doing

• Acting as the central point of contact for the HOD, managing calls, emails, and visitors
• Coordinating meetings, events, and logistics, including sourcing faculty appreciation gifts and handling last-minute adjustments
• Supporting operations by organising and collating resident funding documents and maintaining up-to-date databases
• Generating reports, maintaining accurate records, and publishing updates or announcements for stakeholders
• Managing the department’s faculty and resident databases, web pages, and email groups to ensure smooth information flow
• Providing support for office requests, event planning, and ad-hoc administrative assignments

What we're looking for

• Diploma level and above from recognised institution
• At least 2 years' experience in an administrative or secretarial support role, preferably in the healthcare industry
• Strong organisational and time management skills with the ability to multitask
• Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook)

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

User Experience Management Consultant

Requirements:

• Degree in IT, Management, Psychology, Data Analysis or equivalent
• Minimum 3-5 years of relevant experience
• Understanding of Experience Management concept (CX / DT background is a plus)
• Basic knowledge on XM tools (preferable Qualtrics)
• Research and need analysis capability
• Customer / Partner Journey mapping, Customer segmentation and personas creation
• Service blueprint design
• Collect and coordinate data (rules, survey standards, metrics selection)
• Analytical approaches, reporting and create dashboard
• Implement, roll out and communicate XM as per XM framework (from Nang)
• Candidates can be not fully IT background. Psychology and Data Analyst background are possible.
• Prefer candidates who are skilled in business case calculation, business analysts.
• Excellent communication and interpersonal skills

Interested applicants please forward your updated profile to [email protected]

About Validus

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.

In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.

Job Description

● Ensure the smooth and effective running of company IT infrastructure which includes IT assets (laptops, desktops), wifi infrastructure, projectors, display screens, telephone lines etc.

● Perform installation, maintenance, and management of all computer hardware, software, workstation and printers.

● Maintain documentation on IT assets (inventor), subscriptions and licences

● GSuite management, IT contracts management and maintenance

● Housekeeping of asset conditions, asset user assignments

● Handle troubleshooting of IT problems, Gsuite account access and management

● To invoke problem escalation process to next level of support, engage vendors for assets servicing

Job Requirements

● Diploma or degree in Computer Sciences, Information Technology, or a related field

● Strong analytical and troubleshooting skills

● Has initiative, enthusiasm, and willingness to learn in a fluid and fast-paced environment

● Good interpersonal skills to interact effectively at all levels

● Good communication skills in English

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Application Tech Delivery Manager

Job Requisition Number: JR46059

Job Level: >10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.

· Lead and mentor a team of technology Microservice professionals focused on customer onboarding.

· Collaborate with stakeholders to define project goals, objectives, and deliverables as per the roadmap/agreed scope.

· Candidate is required to work very closely with Cross-functional teams and ensure the microservice modules/SDM documents are delivered on time with quality.

· Strong analytical and problem-solving skills with a focus on delivery results.

· Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.

· Candidate must be able to apply good working knowledge of project procedures, workflows, and milestones to complete projects assigned.

· Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs.

· Analyse, develop, enhance, debug, support, maintain, test applications

· Good to have the knowledge in SDM Process, esp infrastructure preparedness and coordination with cross division teams

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 15 + years’ relevant experience preferably in a Finance Institution.

Essential:

· Past technical and delivery experience, preferably in a retail banking or wholesale or business banking environment.

· Have managed team size between 5 and 10

· Experience in SDLC/ Agile delivery (SCRUM)

· Directly lead and manage a team of technical teams.

· Understand and adhere to bank processes such as project governance, change control management etc...

· Ability to manage complex, time-sensitive deployment queues with other teams in the bank.

· Strong organizational and leadership skills.

· Ability to adapt to an environment where requirements change rapidly.

· You must be an experienced developer, with good experience in system integration/interfacing.

· You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

· Manager (ADM) in all relevant technical matters, end-to-end, within the project.

· Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to provide environmental support during SIT/UAT.

· You are expected to ensure your work is adequately documented and transferred to the production team post-cutover.

· You will be expected to work with the senior developers and system architects in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.

· PMP Certified

· Java Certified

· VM Infrastructure awareness

· Good to aware on TDM Process

Technical Skills

· Red Hat Linux, Shell Script, Java

· OCP

· Oracle

· Maria DB

· Spring boot knowledge

· Knowledge in Jboss, Unix, Linux

· Good to have a multi tenancy approach

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

MW IT Pte Ltd is one of the best System Integrator company in Singapore. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners.

What we do:

We drive our passion for harnessing technology.

We bring people and technology together.

We advance communities and transform industries.

We’re searching for a IT Desktop Support to be part of our diverse team of talent here at MW IT!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities:

* Provide Desktop Support services to users.

* This entails receiving, prioritizing, documenting, and actively addressing end-user help requests, as well as escalating incidents when necessary to uphold customer satisfaction and meet SLA expectations.

* Conduct troubleshooting for issues encountered by users.

* Carry out asset inventories.

* Facilitate technical escalations to third-party vendors or resolver groups when appropriate.

* Update incident records.

* Create and revise work instructions as needed.

* Document standards and procedures where applicable.

A little about you:

* Minimum ITE/Diploma graduate with at least one year of experience in desktop support.

* At least one year of experience with Microsoft Windows 10 and Microsoft Office 365.

* Proficient in spoken and written English.

* Hold at least one of the following certifications or their equivalents:

* Demonstrate knowledge in supporting workstations and related components.

* Strong verbal and written communication skills.

* Excellent coordination abilities.

* Capacity to prioritize tasks effectively and work with a sense of urgency.

* Communicate effectively with colleagues and management.

About MW IT Pte Ltd:

We aspire to create the extraordinary and impact millions of people every day.

We believe in establishing a talent-led delivery model that empowers our best individuals to lead, supported by the appropriate structure, processes, and tools to ensure the delivery of top-quality services to our clients.

We are committed to investing in your growth!

Exceptional achievements are seldom accomplished in isolation; therefore, we are committed to fostering a collaborative work environment that unites individuals with diverse skills and talents.

Job Description:

• Greet guests and attend to enquiries
• Visitor registration and scheduling appointments
• Provide administrative support to the department
• Assist pharmacists and senior pharmacy technicians in handling routine task in pharmacy administration
• Prepare statistics and reports for supervisors
• Any ad hoc duties as per assigned

Job Requirement:

• Minimum GCE O Level
• Can commit minimum 2- 3 months
• Training provided

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-9 years of relevant experience (L2/L3)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute to effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and user’s queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competence in Microsoft Excel, PowerPoint and Word documents

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume.

Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Key Responsibilities:

• Provide both on-site and remote technical support for end-user devices (desktops, laptops, mobile devices, etc.).
• Troubleshoot and resolve hardware, software, and network-related issues efficiently.
• Manage and maintain network infrastructure, including routers, switches, firewalls, and other networking equipment.
• Perform regular system and network monitoring to ensure uptime, stability, and security.
• Document technical processes and prepare detailed reports on technical incidents.
• Travel between customer locations as required to provide on-site support and troubleshooting.
• Participate in client platform implementation or upgrade projects as assigned.
• Follow up with vendors for hardware replacements and maintenance.

Requirements:

• Proven experience in end-user computing (EUC) support and network administration.
• Strong knowledge of operating systems including Windows, macOS, and Linux.
• Familiarity with networking technologies (LAN, WAN, VPN) and troubleshooting tools.
• Hands-on experience with Microsoft 365, SharePoint, OneDrive, and Microsoft Active Directory.
• Excellent problem-solving skills with the ability to work independently and manage multiple tasks.
• Strong communication skills and the ability to document processes and technical issues clearly.
• A proactive, independent, and results-oriented approach with a "can-do" attitude.
• Willingness to travel to customer sites as required.

Preferred Qualifications:

• Experience in hardware lifecycle management, including vendor coordination for replacements.
• Certifications in relevant IT/networking fields (CompTIA Network+, CCNA, etc.) are a plus.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

- responsible for handling bookings of appointments and walk in customers

- keying in the daily sales collected

- arrangement of timeslots for customers

- assignment of therapist roster

- prepare monthly reports for therapist sales record

- handle any phone calls for enquiries

- knowledge in massage therapy techniques

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company products

- able to recommend sales packages to customers according to their needs

- prior experience in same industry prioritised

- able to understand what the customers require on the massage acupoints

- knowledge in beauty and skincare

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company beauty products

- able to recommend sales packages and company products to customers according to their needs

- prior experience in same industry prioritised

Description:

Purpose
• The successful candidate will be primarily responsible for performing development activity for Client Lifecycle Management System (CLM).
• The qualified candidate is expected to have a thorough understanding of software development life cycle and experience in delivery of the software development in an enterprise environment.
• This resource is expected to lead the discussions on deliveries, analyse functional solution and impact to existing systems.
• The incumbent is expected to evaluate the requirement and provide estimates on effort, plan for the delivery activities and create/review the Technical Design Document.
• The incumbent is also expected to guide junior and vendor to ensure quality deliveries.
Job Responsibilities
• Planning: Plan for development activities and provide effort estimates.
• Requirement Gathering: To discuss and work with System Analysts to understand and analyze user/business/system functional requirements to determine the delivery requirements.
• Create Technical Impact Analysis: Conduct risk assessment to examine, evaluate existing vs. to-be processes, determine and identify any technical constraints and limitations to the proposed solutions. Design technical solutions based on Functional Specification Document.
• Development & Unit Testing: Build solutions based on Technical Specification and conduct unit tests to ensure quality of development.
• Create Release Documents: Create or review documents related to system release or deployment.
• Incident support: Provide technical support in resolving incidents. Conduct root cause analysis.
• System Testing: Support test activities to ensure all errors reported are resolved timely. Assist in integration test and user acceptance test.
• Incident support: Provide technical support in resolving incidences and conduct root cause analysis.
• Guidance and coaching: Provide the necessary guidance and coaching to team members and vendor staff on timely and quality deliverables.
• Timely escalate issues to PM of any challengers and issues.
• All other duties and tasks as assigned.

Job Requirements
• Bachelor’s degree in computer science or information technology.
• 7 - 10+ years' experience in software development using .Net technologies, preferably C#.Net.
• Experience working in a bank or financial institution is preferred.
• Experience in deploying, and maintaining, cloud-native .Net applications on Microsoft Azure.
• Hands-on experience in developing Azure Functions, Azure messaging computes.
• Good knowledge in SDLC methodologies (Waterfall and/or Agile).
• Good presentation, communication, and coordination skills.
• Proactive and self-motivated.
• Proven track record of team leading experience.
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.