Responsibilities:

• Perform customers’ orders processing and arrange for shipment
• Providing sales support, pricing support as well as assisting in sales campaigns to maximize sales profitability
• Maintain good customer relationships, including going for customer visit if necessary
• Prepare weekly sales reports and managing monthly orders and sales
• Conduct market trend analysis and competitors analysis for market competitiveness
• Review on competitors’ sales operations, strategies, and proposal for improvement measures
• Responsible for invoice/ billing matters and payment follow-up
• Perform other ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree or Diploma in any related discipline.
• At least 1 - 3 years of sales support or inside sales experience
• Willingness to travel if required.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilties:

• Monitor IT networks, server systems and commercial clouds.

• Single point of contact with customers/users, resolver groups, third party service providers and other departments

• Answer hotline calls and respond to e-mails within agreed timescales and SLAs

• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales

• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/Electrical/Electronics/ Telecommunication

• Strong teamwork and communication skills

• Excellent customer service skills

• Prior experience in Network Operations Centre (NOC) environment preferred

*12 hour rotating shift work, shift allowances will be provided.*

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Admin to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Process Purchase Orders & Prepare invoices
2. Follow up on customers complaints and overdue payments
3. Perform data entry, filling, scanning
4. Providing after sales service

Requirements:

• Min Diploma in Business administration or Supply Chain
• Min 2 years of relevant experience in Sales Admin
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Our client looking for a Sales Support Executive (3 months to 1 year contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• Ensure all the BAU support queries from business are handled on priority and within agreed SLA.

• Ensure application stability issues are well taken care off.

• Ensure incidents are escalated and facilitate to enable efficient and timely service restorations.

• Ensure Preventive and detective measures of the applications are identified and implemented.

• Support the resolution of incidents and problems within team.

• Proactive event monitoring and ensuring alerts are well handled.

• Require 24X7 availability for managing the incidents and critical batch support.

• Automate processes and remove Toils.

• Scheduling application changes as required and ensuring all changes to production environments follow the change management procedures

• Liaison with App dev /Change teams and participate in Change advisory board for representing the changes.

• Experience in managing Mission critical applications running on Mainframe Environment

• Experience in Incident Management, Change Management, Problem Management.

• Very strong Hands-on experience in COBOL,JCL,VSAM,CICS,MQ, DB2 SQL

• Experience in supporting CORE BANKING applications are plus

• Along with Mainframe technologies, any experience in Java, Unix, REST API is advantageous.

• Good level of command over production Infra; performance monitoring using tools Like OMEGAMON

• SRE - Implement Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.

• Good experience in running automation and improvements experience.

Our client is from Frieght Forwarding industry. They are looking for a After Sales Support Executive to assist their team for the next phase of their business. They are located in East.

Duties:

• Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
• Cultivate and strengthen customer relationships while fostering collaboration across departments.
• Support in the preparation of bids, contributing to successful customer interactions.
• Provide insights to enhance revenue strategies aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and assessing KPIs.
• Offer troubleshooting assistance to the global operations team as needed.
• Promptly escalate and address customer issues within designated timelines.
• Work closely with sales, customer service, billing, and operations teams.
• Update and uphold Standard Operating Procedures (SOPs) and share best practices.
• Assist in vendor identification to optimize costs and streamline operations.

Requirements:

• Min Diploma in any relevant field.
• Min 2 years of working experience in Frieght Forwarding industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

• Responsible for creating HTML and PDF versions of MCU software user’s manual using document generation tools.
• Must be able to use version control tools like git.
• Must have some knowledge of code documentation tools like Doxygen or Java Docs.
• Must be able to use Markdown as well as HTML, XML, and CSS. Should be able to manage and maintain document conversion tools based on Python.

• Responsible for creating HTML and PDF versions of MCU software user’s manual using document generation tools.
• Must be able to use version control tools like git.
• Must have some knowledge of code documentation tools like Doxygen or Java Docs.
• Must be able to use Markdown as well as HTML, XML, and CSS. Should be able to manage and maintain document conversion tools based on Python.

Banking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to provide global support for their mission critical banking systems

• Providing Application support to a few mission critical application
• Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues.
• Performing root cause analysis
• Ensuring timefly resolution especially for high severity incidents to business users
• Providing updates on problems / issues reported
• Ensuring processes are followed
• Working with level 3 support and development team for unresolved issues

Requirements :

• Minimum 6+ years of experience working in supporting mission critical high volume applications
• Strong troubleshooting, analytical and problem solving skills
• Experience working in banking industry is a must
• Able to work under pressure
• Good knowledge in ITIL
• Min 4 years of experience working with Unix/Linux , Windows
• Experinece in support Java application is a plus
• Good expeience working with RDBMS
• Experience working with middleware such as weblogic, websphere
• Experience with with Batch scheduling tools is a plus
• Good communication skills

Interested candidates please email your latest resume to [email protected]

Job Summary

Supervise construction & architecture related works, maintain building quality control and ensure works are carried out in accordance to specification, drawings, instruction etc.

Supervision of the construction of the structural works under the Building Control Act and to render all assistance as may be required by the consultant.

Familiar with PPVC Construction would be advantage

To carry out all duties required of a RTO under the BCA regulation

Technical Skills & Competencies

Well-versed in Local (Singapore) Regulatory Requirements i.e Approved Document, Accessibility Code, FSSD requirement

Well-versed in Technical Detailing and Drawing

Project Management

Construction Technology

Other Skills & Competencies

Leadership, Decision Making, Teamwork, Communication, Interpersonal Skills

Job Role Requirements

Min. 2-3 years' local (Singapore) experience as a C&S/Architectural RTO

Possess a valid RTO certificate

Experience in HDB BTO projects

Registered with IES/ACES

Good command of Autocad/IT Knowledge

Able to work independently and positive work attitude

Ability to follow up tasks & meet dateline pressure

Sense of responsibility

Job Responsibilities and Duties

• Speaking with clients over the phone and online.
• Understanding client needs and objectives.
• Addressing enquiries and resolving concerns efficiently and proactively.
• Processing client orders or complaints.
• Building client relationships.
• Documenting calls and filing written reports.
• Reporting to a group manager and working with the team to achieve targets.
• Attending meetings and training programs.
• Prepare monthly reports such as

1. Stock balance reports and billing reports for 3PL & 4PL clients
2. Sample report for Inter-company
3. Warehouse utilisation report (Migrant to Power BI)
4. Secondary assembly services billing for Inter-company

• Support in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Have obtained at least a GCE 'O' or 'N' Level.
• Preferable with at least 1 year of call centre experience in any industry
• Proficient in Microsoft Excel
• Power BI and Business Central will be added advantage.
• High-level written and verbal communication skills.

Job Description

Technically competent in Oracle EBS Core HR, Self Service HR, Absence Management, Approval Management Engine, Talent Management and Compensation Modules

Technically competent in Unix/Linux, Oracle PL/SQL, WebLogic, Java J2EE, Oracle SSO Roles/Responsibilities

Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules and other ERP financial modules.

Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

Fine tune applications and systems for high performance and higher volume throughput

Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

Respond on time to the queries raised by various business units. Confidential S/N Role Team/ Competency Core Skillsets High Level Job Scope Job Description

Provide timely updates regarding production status and progress of issue resolution.

Perform impact analysis of enhancements/projects that will impact supported systems.

Participate in Disaster Recovery and Business Continuity exercises.

Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

Have a quality mind-set with prevention attitude to attain zero defects

Able to support SIT/UAT/PROD/DR deployment, with DevOps

Able to support relevant software/platform/database upgrade for the systems.

Our client looking for a Sales Support Executive (3 months to 1 year contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Learning Explorer is a group of prestigious and accomplished language schools in Singapore that offers English, Mandarin Chinese, Japanese, Spanish, Thai, Vietnamese & Korean language learning courses.

We have top-quality resources in our hands when providing language-teaching facilities to our clients. Our teachers are highly qualified and professionally trained in various language learning courses. Located in the heart of Singapore’s central business district and near 3 MRT stations (Raffles Place, Tanjong Pagar, and Telok Ayer), our language centres are open to anyone who wants to learn any of our languages.

The Student Recruitment Team supports students’ success and enhances the overall quality of the language learning experience for students. The individual must provide professional student administration support to follow up with students on different language programs. The individual should be independent in overseeing the Centre's operations and operational challenges.

If you match the above, come and join us!

The position offers a salary ranging from $3,500 to $3,800, depending on your relevant past work experience, with a probation period of 3 months. Additionally, we provide an Annual Wage Supplement (AWS) of a minimum of 1 month or higher based on the school's profitability.

The role requires availability from Monday to Thursday (9:30am to 7:30pm) and Saturday (9:30am to 5:30pm), with Fridays and Sundays off.

As a Senior Admin Executive, your main responsibility will be to provide recruitment support and administrative services to our language course students, reporting directly to the Centre Director.

Our centre is conveniently located at 137 Cecil Street, Level 7.

Job Responsibilities

• Ensure the professional execution of student recruitment & admin support activities.
• Work closely with the marketing team on marketing strategies and initiatives.
• Report to Centre Directors for all admin and other operations matters
• To deliver a high level of quality service to our students.
• Plan and participate in activities to meet SkillsFuture T&Cs.
• Establish a professional working and consultative relationship with students.
• Complete required administrative & coordination tasks by ensuring communications, schedules, and customer records are accurately maintained

Job Requirements

• Candidates with any diploma qualification in any field are welcome to apply.
• Fresh Diploma Candidates are welcome to apply, as on-the-job training will be provided.
• Service-focused and customer-oriented.
• Pleasant disposition, positive mindset and a strong drive to excel.
• Able to perform well under pressure and work independently.
• Proficiency in Microsoft Office Suite and web-based applications
• Prepared to work irregular work hours and weekends when required.
• Five days work schedule with one day off on weekdays & one day off on weekend
• Exhibit effective and timely written and oral communication skills. Required language(s): Chinese, English (to liaise with Chinese-speaking clients and associates )
• The Candidate must be physically located in Singapore for a face-to-face interview.

To Apply to send your resume click on the Apply Button now.

Kindly state your application -

• What is your available start date and monthly salary expectation?
• Nationality

Thank you, and hope to hear from you soon

137 Cecil Street #07-04 Singapore (069537)

www.learningexplorer.org

We understand learning the way you need it

Responsibilities:

• Responsible for monitoring jobs, analyze root cause of any failures, responding to users queries on time with a solution.
• To handle production support – L1, L2.
• Deploy fixes in production for failures.
• Analyze ITSC cases and deploy fixes for the same in production.
• Manage Incident, production tickets, determine priority and resolution from Level1 escalation within defined SLA in compliance to client process.
• Perform in depth production incident troubleshooting, resolve any production failures.
• Provide Trend Analysis and root cause analysis on recurring defects.
• Build and update knowledge base from incident and problem tickets.
• Automate manual daily production activities.
• Provide Jobs Status update to management and clients.
• Responsible for End-to-End EDW and Bigdata Production batch support.
• Prepare roaster and manage batch support team.
• Prepare Test cases for Unit Testing/SIT/Regression.

Requirement:

• Bachelor’s/Master’s degree (or its equivalent) in Information Technologies or related course.
• 6-8 years of experience in relevant field.
• Good knowledge on Data warehouse Concepts.
• Hands on experience in Control M Scheduling tool, Propose design to create and schedule ETL jobs using Control M.
• Should be good in Unix Shell scripting, writing SQL.
• Sound knowledge of Core Banking Domain.
• Able to work in shifts based on roaster, should be available for on call support.
• Willing to work in Shifts (Morning/Afternoon/Night).
• Good Communication, Flexibility, and commitment.
• Should be able to take ownership and deliver independently.

Technical Skills

• Hadoop, SQL
• Unix shell script
• Control M
• Banking Domain
• Hive, Spark

Good to Have

• Hadoop Cloudera Certification

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

Job Description:

The Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and desktop support.

Technical Competency:

• Technical scope (Back-end) with strong system/desktop setup and debugging.
• Must have implementation skillset in AD, Hybrid AD, M365, Intune with NAC.
• Have managed 50 desktop environment before.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Job Description: Administrative Support Personnel

Job Title: Administrative Support Personnel

Location: Mayflower Secondary School, 2 Ang Mo Kio Street 21, Singapore 569384

Reporting to: Supervisor

Job Summary:As an Administrative Support Personnel at Mayflower Secondary School, you will play a vital role in supporting the administrative functions of the school. You will be responsible for assisting with various tasks including scheduling of class relief duties, classroom relief and examination duties, supporting staff on counter duties, assisting with printing duties, and any other duties assigned by your supervisor. We are seeking individuals with good administrative skills, proficiency in Microsoft Word and Excel, excellent communication skills, and preferably experience working in a school or with students.

Key Responsibilities:

1. Assist with scheduling class relief duties according to established procedures and guidelines.
2. Provide classroom relief and examination duties as required, ensuring smooth operations during teacher absences or examinations.
3. Support staff on counter duties, including handling inquiries, assisting with administrative tasks, and providing excellent customer service.
4. Assist with printing duties, including photocopying, printing documents, and ensuring timely distribution.
5. Perform any other duties as assigned by your supervisor, contributing to the efficient functioning of the school's administrative operations.

Qualifications and Experience:

• Minimum educational qualification of "O" Level or equivalent.
• Good administrative skills and proficiency in Microsoft Word and Excel.
• Excellent communication skills, fluent in English.
• Preferably, relevant experience working in a school or with students, demonstrating an understanding of school administrative processes and procedures.

Working Hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5-hour lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 0.5-hour lunch break
• Services not required on Saturdays, Sundays, and gazetted public holidays.

Tan Peng Chin LLC, a medium-sized law firm, invites candidate (with or without any experience) for the position of Leasing Secretary / Leasing Support Staff to join its established and expanding Real Estate Department. We offer direct experience handling extensive leasing matters, with rewarding opportunities and a competitive and fair remuneration package.

Requirements:

• GCE "O" Levels / Diploma / Degree
• Proficient in MSWord and MSExcel
• Good command of written and spoken English
• Good attitude and must be open minded, committed and able to work in our team of dedicated and valued colleagues
• Good working speed and accuracy, with the ability to work under pressure in a fast-paced environment if necessary
• Experience in handling landlord and tenant leasing matters would be an advantage
• Experience in law firms is an advantage
• Intensive on job training will be provided

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

About the role: Application Support Analyst (on site)

This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

About the role: Junior Application Support Analyst (on site)

This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a full-time technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new and existing customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

Contact Centre Support Specialist

Job Description:

• Up to 7 years of IT experience & 5+ Years on Contact Centre applications in banking/financial services industry. Knowledge on Avaya Contact Centre solution is preferred.
• Possess good knowledge on 3 tiers-architecture application to:
• Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
• Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.
• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
• Be able to conduct application capacity planning and perform performance tuning.
• Be able to participate/conduct regular DR simulation/live DR exercise.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.
• Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA
• Proactively Identify and Identify opportunities for preventive Measure.
• Perform Administration & Optimization to achieve of Optimal System Performance
• Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to Established Standards
• Recommend Design and Operational Optimizations
• Respond on time to the queries raised by various business units
• Provide Timely updates (Status, Progress, Issues, Resolutions) to Business Stakeholders
• Work with Project/Enhancement Teams to Review, Transition for Run Team

Requirements:

• Contact Centre applications – Interactive Voice Response (IVR), softphone application, SMS Banking.
• OS: Unix/Linux platform/Windows
• DB: MS SQL and Oracle
• App server: IIS, WebLogic/WebSphere,
• Middleware: WebLogic, CD/SSH
• Programming Language: Java, C++, shell script, Windows scripting

Company Reg No.: 201131609D | Licence No.: 11C4684 | Reg No: R1435178, Nadiah Marican

1. Provide essential support in processing orders with precision and accuracy.
2. Maintain a disciplined and methodical approach to work, ensuring meticulous attention to detail.
3. Release information promptly to meet manufacturing start dates and customer delivery needs.
4. Review all incoming orders to ensure the accurate issuance of job cards, drawings, manuals, and work instructions aligning with customer specifications.
5. Uphold accuracy and compliance with engineering disciplines and standards, including issuing work instructions, bill of materials, new part creation, and drawing control for manuals.
6. Collaborate with auditing bodies to secure equipment approvals.
7. Offer technical support for warranty/service issues, providing technical advice internally and to customers/onboard engineers. Full training will be provided for this aspect of the role.

Required Skills:

1. Mechanical inclination and a keen interest in Engineering and problem-solving.
2. Exceptional attention to detail and a methodical approach to work.
3. Strong communication skills to effectively liaise with team members and external stakeholders.
4. Dedication to ongoing training and learning to enhance skills relevant to the role.
5. A team-oriented mindset, willing to collaborate and contribute to collective goals.
6. Preferably, a full current clean driving license and passport.

Contract Duration

· 11 months

Working Location

· Boon Lay

Working Hours

· 5 Days (Mon to Fri: 42 hours/week)

Lunch Break: 1 hour

(*Working hours may be subject to change to meet school operations needs)

OFFERED SALARY

· Immediate to 30 June 2024: S$1,570 per month

· With effect from 1 July 2024: S$1,740 per month

Requirements

• Ability to communicate and work in teams
• Prior experience in any of the below areas would be an advantage:
  • Logistics-related work
  • Cleaning duties

Job Description

· Help to ensure the efficient functioning of the assigned rooms/school’s day-to-day operations

· Help to ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment

· Carry out operational tasks in assigned rooms/school such as maintaining cleanliness and provide logistical support for events/lessons