Total 2,457 Senior Executive technical support job vacancies in Singapore

Responsibility

• Deliver and exceed VEC sales and margin expectations along with OTD (On Time Delivery) performance targets.
• Maximise freight recovery.
• Maximise freight inwards charges.
• Generate new project business in collaboration with MRC Global General Manager Sales / Valve & Automation, National VEC Manager, Sales Representatives, Key Account Manager and Regional Sales Managers.
• Up sell at every opportunity, valves “Do you want fries with that?”
• All sales opportunities recorded in SAP and monitored using Open Quote System / MRC Global Tender Management System.
• Maximise margin on orders through negotiation with suppliers and stockists.
• Participate in profitability reviews of each customer to enable maximum return on quotations.
• Complete Tender Contract Approval Form (TCAF) and Supplier Risk Assessment (SRA) where applicable.
• Participate in implementing strategies for margin enhancement for non-profitable customers.
• Participates in a quarterly review of quotes with MRC Global General Manager Sales / Valve & Automation, National VEC Manager, Sales Representatives, Key Account Manager and Sales Managers.
• Take ownership of allocated inquiry base.
• Record all quotes in SAP / MRC Global Tender Management System.

Requirements

• Diploma in Engineering (Metallurgical or Mechanical) or similar.
• Minimum 3 years of sales support / customer service with quotation and order processing experience.
• Knowlede on Valve an added advantage.
• Knowlede on SAP preferred.
• Fast learner and able to work in a fast-paced environment.
• Able to work independently with minimum supervision.

Job Summary

• Create job number, update sales data, billing milestone & cost budget etc. in SAP
• To provide admin support for Project & Maintenance jobs costing and billings
• Verify and process billing request/advice for advance payment and progressive claims
• Update the changes in SAP for monthly revenue run and sales forecast
• Compile and submit monthly Order Analysis Report
• Co-ordinate with Finance, Operation Department and insurance broker for project insurance.
• Support External and Internal Auditors queries relating to job creations, amendment, and billing.
• Assist in ad-hoc assignment from superior.

Requirements

• Project billing and contract handling experiences
• Some accounting (GST Knowledge, Contract understanding (e.g. PO, milestone advance payment etc.) will be added advantage
• Proficient with SAP (e.g. Project System Module & Sales and Distribution Module), MS Word and MS Excel
• Meticulous, highly organized and positive attitude; Able to process high volume of work
• Worked in turnkey and maintenance industry will be added advantage

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

Job Responsibilities:

• Lead and supervise a team of lift technicians, managing general lift matters
• Provide guidance, training, and support to the team, fostering a collaborative and productive work environment.
• Plan and execute regular and preventive maintenance schedules for all lifts to ensure their reliable and safe operation.
• Oversee general repair and maintenance tasks, addressing any queries related to lift operations.
• Attend to lift breakdowns promptly, troubleshooting equipment faults and carrying out preventive and corrective actions.
  Perform inspections and testing of lifts to ensure they meet operational and safety standards.
• Supervise external contractors during lift upgrading and improvement works, ensuring they adhere to safety standards and complete work to specifications.
• Plan for lift upgrading projects, coordinating with relevant stakeholders and ensuring minimal disruption to lift services.
• Undertake any other ad-hoc tasks or issues related to lift operations and maintenance as directed by the Section Head.
  

Requirements:

• Minimum Degree in Mechanical / Electrical Engineering or related diploma
• Minimum 2 - 3 years of engineering industry
• Supervisory experience is a plus

nterested applicants, please write in through CareersFuture with detailed resume in MS Words format

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

Project Description:

The applicationsupport Consultant is responsible for theproduction systems, including Trading,Post-Trade, and PnL software,environment management, and softwaredeployment. Working closely withdevelopers, business analysts,infrastructure team members, portfoliomanagers, and traders.

The candidate will participate in therelease process, ensuring quality softwareis delivered promptly.

Responsibilities:

• Solve technical trading-relatedissues independently or leveragingteammates as necessary. Escalate toapplication and/or infrastructuresubject matter experts (internally orat vendors) when appropriate.Manage communications to thetrading staff and internal stakeholdersregarding issue/resolution.

• Build working relationships withtrading groups in both US and UK.

• Trading Infrastructure/PlatformStatus Communications - responsiblefor disseminating messages to theappropriate trading staff regardingtrading infrastructure/platform issues,exchange updates, etc.

• Assist with automating processes toachieve efficiency and streamlinedtrade support.

• Document and create newknowledge base to provide the mosteffective solutions to trading issues.

• Deployment of, support of, andmonitoring of the firm's internaltrading systems.

• Coordinate with vendors, internalapplication owners, infrastructureowners, and tech support to ensuretrading platforms are correctlyinstalled, configured, and tested.

• Liaise with development andinfrastructure teams, prioritize toolenhancements, and coordinate and participate in software/new version releases.

Mandatory Skills Description:

• Must understand the financial markets with strong equities background.

• Understanding of the trade lifecycle, back-office, and settlement processes

• Hands-on technical experience in an application support

• Has 3 years experience in a support role within

• Strong communication skills and the ability to work in a demanding environment.

• Well organized, detail-oriented, and able to focus and prioritize multiple tasks in a dynamic environment

• Aptitude to learn

• Understanding of ITIL methodology

• Good verbal and written communication skills

• Proficient writing SQL\PLSQL

• Hands-on experience with Unix/Linux like platform

• Good experience with Unix/Linux command line

• Understanding of XML/FpML etc data formats

• Know how to work with source-code (ability to read and understand logic) structures

• Experience with the use of MS Office applications: Word, Excel, Outlook,PowerPoint, and Visio

• Knowledge of Fix Messaging protocol and setting up FIX connections

• Front office Applications (Bloomberg, TradeWeb, MarketAxess), Trader Support will be a good benefit

• Experience in supporting order flow management between the trading desk and brokers

• Experience with Javascript will be a huge advantage

• Java applications support background

• Experience with Cloud (AWS) platform

Responsibilities:

• Manage and update necessary information in the SAP system.
• Check and input pricing and product information in the system accurately.
• Work closely with the IT Department when necessary.
• Manage and monitor sales promotion and campaign analysis.
• Manage customer invoicing.
• Keep track of monthly and quarterly data files for shipment, freight, and other group data for internal analysis.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Business Administration or equivalent.
• At least 2 - 3 years of experience in sales support, preferably with SAP system knowledge.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Manage business plans, models and strategies for the development of market in territory in charge.
• Understand customer requirements and provide tailored solutions to meet their needs.
• Prepare sales proposals, negotiate contracts, and close deals with clients.
• Collaborate with internal teams to ensure timely and accurate delivery of products and services to clients.
• Monitor and analyze sales performance and prepare sales reports.
• Stay up-to-date with industry trends, market developments, and competitors' offerings.
• Meet or exceed sales targets and contribute to the growth of the company's revenue.

Requirements:

• Degree or Diploma in Engineering, Sales & Marketing, Business Administration or equivalent
• At least 1 - 2 years of sales experience, preferably from industrial equipment/ heavy equipment industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

JOB SCOPE

• Manages procurement coordination with vendors for logistics and transportation services, equipment like gas detectors and protective equipment, leased vehicles, laboratory related management services, air-freighting samples.
• 3rd party invoice processing
• Monitoring of sales pipelines, demand forecast
• Raise billings and manage billing accrual process
• Analysis of sales and billing performance
• To maintain sales contract and procurement contracts register
• Provide reminders to team 3 months ahead on expiring contracts pending for renewal
• Performing data entry duties with regards to metrics, sales figures and other key data
• Pull reports and information from Ecolab systems, providing data and guides to help the sales team
• Takes sales information and puts it into an easily readable format
• Coordinate meeting logistics, including reserving conference rooms, equipment setup, flight & hotel bookings and creation of presentations.
• Compile and edit presentation details from multiple people and sources
• Manage financial administrative tasks related to corporate card use and expenses and manage accurate processing of departmental invoices
• Exercise judgment and make decisions to promote smooth workflow and prioritization
• Ensure that internal and external client demands are met

Job Requirements:

• Degree holder, preferably in Business Administration, with minimum 5 years working experience.
• Process oriented, adaptable, reliable and flexible
• Proficient with Microsoft Excel and Powerpoint.
• Prior experience in sales administration and proficiency in Microsoft CRM, SAP systems is advantageous.

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi |R24121217| EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Support Engineer will be responsible for support applications relative to Payment industry, Cards, ATM & POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats .

As a Support Engineer, you can look forward to:

Supporting card transactions for Visa, MC, AMEX, DISC.
Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices and procedures.
Making strong technical decisions and complete tasks & assignments under limited supervision.
Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.
Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.
Assisting the team in devising new support processes and ensure their implementation as per company policy.

Basic Qualifications for Consideration:

Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.
Minimum 7 years experience working within Banking Payment industry domain, Cards, ATM & POS Terminal and transaction as a production support engineer.
Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes
Knowledge database concepts and MS Office.
Must have good communication (written and verbal) skills.
Experience leveraging monitoring tools (Splunk, DataDog, DynaTrace, New Relic, Catchpoint)
Prior Enterprise Java Application support experience
Some Enterprise Java Application Development experience.

Preferred Skills, Experience, and Education:
• Public Cloud (AWS, Azure) experience would be a plus to compliment the card industry experience
• Shell scripting, Putty, Oracle, SQL Server, MySQL

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA Licence No: 11C5502

EAP Registration No: R22110286

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

1. Planning for Day-to-Day Operations

1.1. Plan the daily engineer schedule to optimize efficiency and productivity.

1.2. Coordinate the exchange of spare parts from respective principal brands to support repair and maintenance activities.

1.3. Monitor and track support cases logged daily, ensuring timely resolution and customer satisfaction.

2. Working Independently and Multitasking

Ability to work independently and handle multiple tasks simultaneously. Training and guidance will be provided by experienced staff to support these activities.

3. Basic IT Skills

Utilize basic IT skills to work with MS Office and email software for documentation and communication purposes.

4. Call-Center Experience

Preference for candidates with some call-center experience, which includes answering and logging support calls. This experience can be beneficial for effective communication with customers and issue tracking.

5. Work Experience

Candidates should have at least 2 years of working experience, preferably in similar positions, to demonstrate their ability to handle the responsibilities of the role effectively.

Work Location: Bedok South Road

Responsibilities

• Analyze, investigate and manage daily application issues/incidents
• Perform query jobs, generate data statistics and reports
• Perform system/issue monitoring & tracking of resolution through incident management system
• Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
• Perform application deployment, support post deployment and post maintenance verification activities.
• Perform project documentation and document base-lining.
• Administration of application configuration, user account, and support audits activity related to this.

Requirements

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• 2 - 5 years’ experience in IT Operation, application support and end user management
• Excellent analytical and problem-solving skills
• Good written & spoken communication skills and interpersonal skills
• Experience in Structured query language (SQL).
• Involvement in night support activity (based on duty roster) is required
• Team player and work independently without supervision

To apply, please visit www.gmprecruit.com and search for Job Reference: 24227

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Job details:

• Working hours: Monday to Friday (8.00 am to 4.45 pm), alternate Saturday (8.00 am to 12.15 pm)
• Office Location: 2 Tuas Link 3
• AWS & Performance Bonus provided
• Must be willing to work OT when required
• Must have Class 3 License as driving company vehicles to do servicing

Job Scope:

• Perform troubleshooting, diagnostic & repair/service of vending machines, payment systems and equipment in the field.
• Perform set-up, programming & testing of newly installed H/C Cup vending machines in the field.
• Perform refrigeration/compressor, ice maker modular replacements in the field if required.
• Perform preventive maintenance, PM-QC for H/C Cup vending machines when instructed.
• Support Workshop Technicians on repairs when needed & situation requires.
• Assist with shifting of vending machines in the field as & when necessary.
• Maintain the cleanliness of assigned company vehicle & ensure proper maintenance or servicing are carried out when they are due.
• Ensure company vehicle, Tools and equipment issued are accountable, properly maintained and in good working condition.
• Ensure required PPE (Personal Protective Equipment) are worn and strictly follow safety rules/guidelines of our customers.
• Assist with minor facility repair work like electrical/plumbing/aircon servicing when required.
• Willing to work overtime if there is an urgent need/requirement. i.e. tender fulfilment, special project or urgent breakdown of vending machine.
• Assist Field Technical Supervisor & ensure that the Field Technical Team are operating in an efficient and effective manner. All customer complaint requests must be executed & fulfilled in a timely manner.
• Stand-in/Cover for Field Technical Supervisor during his absence.
• Train/Teach new Technicians (OTJ) to install, trouble-shoot, repair & service Vending machines, payment systems and equipment.
• Assist Field Technical Supervisor & ensure that the Field Technicians follow & comply with all WSH regulations & SOPs.
• Assist Workshop Supervisor with spare parts sourcing/searching from pending scrap Vending machines. Carry out testing with these used parts for vending machine troubleshooting/ recovery in the field.
• Assist to inform Workshop Supervisor/Manager when any spare parts/ sundry items require re-ordering.
• Assist Field Technical Supervisor & ensure that all Field Technicians sign-out and record drawing-out of spare parts/ sundry items from the engineering store in a proper manner. Vending machine asset number and purpose must be provided/recorded.
• Assist Technical Director/Manager with any new vending projects.
• Assist with any Ad-Hoc duties assigned by Department Supervisor/Manager/Directors.

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

Responsibilities:

• Install, configure, and troubleshoot hardware, including printers, computers, projectors, and IT peripherals.
• Resolve network connectivity issues and software application challenges, ensuring smooth operation of essential tools.
• Cultivate strong partnerships with IT vendors for maintenance and timely software license renewals.
• Streamline procurement processes by negotiating purchases of office equipment and software.
• Manage IT security measures, including antivirus maintenance and data backups.
• Set up LAN networks and IP address allocation.
• Provide timely helpdesk support to all users.
• Set up new PCs and notebooks, including email configurations.
• Assist in setting up CCTV systems.
• Stay updated with the latest operating systems and network protocols.
• Perform diverse IT-related tasks, including website updates and inventory management.
• Embrace and adapt to ad-hoc duties as assigned.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 day work week (Performance bonus provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Responsible to do technical sales of the products from beginning to end.
• Attend to customers enquiries on product development and modification.
• Perform product training on technical matters.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 3 years of sales experience in Power Electronics/Power Supply industry.
• Strong communication, negotiation and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Act as a technical reference for the team regarding Game and level Design and provide technical support for fast prototyping and integration.
• Collaborate with Design and Programming teams to implement tools & features in the engine.
• Proactively identify and define technical solutions for various gameplay and systemic features.
• Understand, collect, and share best practices, pipelines, and workflows.
• Document tools and pipeline and ensure that team members have all the necessary tools and information to use them.
• Design, implement and review game content within the engine.
• Initiate and participate in knowledge sharing and problem solving with other team members within and/or across projects/disciplines.

Job Description

• To assist the Architectural Associate/ Architect in his/her duties
• Preparing planning applications and other regulatory application procedures;
• Preparing design proposals using computer-aided design (CAD) and traditional drawing methods;
• Assisting in the detailed design process and co-ordinating design information;
• Preparing/updating tender documentation and construction drawings;
• Liaising with appropriate authorities (e.g. Planning enquiries and technical officers) to obtain statutory approval;
• Attending site visits and recording minutes/discussions
• Assisting project architect in coordinating site issues
• Producing and analysing detailed specifications for suitable materials or processes to be used in construction;

Job Requirements

• Relevant Degree in Architecture
• At least 2 years of relevant working experience
• Proficient in Vray renderer, 3D max, Adobe Photoshop and Sketch-up
• Must have Knowledge with 3D Autocad, Revit & BIM
• Relish working in a challenging and fast-paced environment
• Possess a flair for creativity and a keen eye for detail
• A proactive and conscientious team player
• Advantageous to have design experience in commercial, mixed-use and residential projects

Responsibilites:

• Receive and record all inquiries, gathering caller details such as name, company, and contact information for follow-up by sales staff.
• Aid in preparing proposals based on information provided by Sales and Marketing teams, both verbal and written.
• Generate invoices and compile monthly reports for consolidated billing purposes.
• Maintain and organize the filing system and waste information on SWM software.
• Assist the Customer Service Manager in ensuring smooth daily operations within the team.
• Support the Customer Service Manager and Sales Director in customer care matters, including handling feedback and complaints, and gathering market intelligence.
• Update the customer database with information on existing and potential customers.
• Coordinate with various departments, such as logistics and operations, to ensure customer requirements are met effectively.

Requirements:

• Diploma holder and above
• At least one year Customer Service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Efficiently install, configure, and troubleshoot a range of hardware, including printers, computers, projectors, and IT peripherals, ensuring smooth operation throughout the organization.
• Resolve network connectivity issues and software application challenges promptly, ensuring seamless operations of essential tools like Microsoft Office, HR and Accounts Software, and Adobe suites.
• Cultivate strong partnerships with IT vendors, facilitating hassle-free maintenance and timely software license renewals to uphold operational efficiency.
• Streamline procurement processes by liaising with vendors to negotiate purchases of essential office equipment and software, optimizing resources and enhancing productivity.
• Uphold the organization's digital security through meticulous management of IT security measures, including antivirus maintenance and robust data backup protocols.
• Spearhead the setup of LAN networks and IP address allocation, contributing to a well-connected and efficient workplace environment.
• Provide timely and effective helpdesk support to all users, ensuring minimal disruption to their workflow and maximizing productivity.
• Facilitate seamless onboarding processes by setting up new PCs and notebooks, including personalized email configurations and mailbox setups.
• Contribute to workplace safety and security by assisting in the setup of CCTV systems throughout office premises.
• Stay updated with technological advancements, continuously refining knowledge of the latest operating systems and network protocols.
• Support the organization's success by performing diverse IT-related tasks, including website updates and meticulous inventory management.
• Adapt to evolving needs by embracing ad-hoc duties as assigned, demonstrating flexibility and commitment to the team's objectives.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 day work week (Performance bonus provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Working Location: Central – Raffles Place

Working Hours: 5 days, Mon - Fri (9.00 am – 6.00 pm)

Annual Leave: Starts with 10 days with increment of 1 day every 2 year up to 20 days

Comprehensive insurance, medical and dental benefits

Career development and growth opportunities

Roles & Responsibilities

We are looking for a pro-active and detail-oriented Logistics & Trade Support Executive to manage logistics and trade distribution activities for our Company. The Logistics & Trade Support Executive is responsible for coordinating with suppliers, shipping carriers, internal team and customers to ensure efficient and timely delivery of goods to customers. The candidate should be resourceful, meticulous, possess strong organizational and communications skills as well as a solid understanding of logistics and supply chain management principles.

Responsibilities

Logistics & Operation Coordination

• Coordinate and monitor the shipments of goods from suppliers to customers.
• Carry out shipment booking and liaise with suppliers, carriers, and third-party logistics providers to ensure timely pickup and delivery of shipments.
• Source and negotiate of freight rates with shipping agents, forwarders and 3PL.
• Plan and optimize shipment routes to reduce expenses and improve efficiency.
• Track and update shipment status, ensuring accurate and timely communication with all stakeholders.
• Resolve any transportation or distribution issues or delays promptly and escalate when needed.
• Ensure compliance with customs requirements (tariff classifications, customs clearance procedures, customs documents, international trade regulations).

Vendor and Client Relations

• Assist in managing relationships with vendors and clients, ensuring communication is clear and effective.
• Issue invoices to customers and handle invoices discrepancies with customer.

Planning & Trade Support

• Develop and implement logistics strategies to grow company’s profitability.
• Proactively identify and resolve operational issues in the logistics and trade processes.
• Monitor regulatory developments in the fields of shipping and customs.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement.
• Support and assist Account Manager for inquiries and quotations.
• Assist Account Manager on RFQ and coordinate reports as and when required.
• Perform any tasks assigned by Superior.

Requirements

• Minimum Diploma in Logistics/Supply Chain or related field.
• Proficient in MS Office.
• Attention to details – follows procedure accurately, carefully and completes documents and report accurately.
• Excellent problem solving skills and ability to derive actionable insights.
• Able to work pro-actively and independently, with maturity and a team player.
• Familiar with import/export regulations and customs procedures.
• Meticulous and a commitment to accuracy in all tasks.
• Flexible, can adapt to changing priorities and business requirements.
• Good customer relationship management skills.
• Able to communicate, read and write in Chinese with our Chinese suppliers and customers.
• Willing to work beyond regular work hours to address supplier, agent or customer inquiries.
• Proven experience in logistics coordination or freight forwarding is an advantage.
• Interested applicants with relevant internship experience are also welcome to apply.

Responsibilities:

• Provide overall business support to sales department to achieve sales revenue.
• Build and maintain good relationship with respective dealers and retailers assigned.
• Constant review or dealers and retailers performance and suggest for improvement solutions.
• Provide support in developing business plans and strategies.
• Assist in product launches activities.
• Provide support in product pricing and product positioning strategies development.
• Prepare and review sales agreements and contracts.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Business Administration, Sales & Marketing or equivalent.
• At least 2 – 3 years of business support or account management experience, preferably from automotive-related industry.
• Experience in handling channel partners or retail network will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Company is looking for a Sales Support Executive (SMB/Corporate) to be in charge of sales support and administration.

Responsibilities:

• Order processing (Quotation, PO, DO, and Invoicing)
• Respond to customers' queries
• Work closely with the team to drive sales to meet monthly/quarterly target
• Maintain good relationships with existing accounts
• Liaise closely with the logistics department, Product Managers and customers to ensure on-time order fulfillment
• To perform any ad-hoc duties as assigned by the Superior/Management

Requirements:

• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, any field
• Training will be provided
• Detailed in paperwork handling
• Ability to work independently and also team oriented
• Positive attitude
• Only Singaporeans

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)