Total 29 Manager technical support engineer job vacancies in d13 macpherson braddell

1. Summary of the role

The Customer Support Manager (CSM) is responsible for implementing, monitoring, administering and improving customer service procedures and work flows across APAC regions, specific to aerospace customers. They may directly or indirectly lead customer support teams to acheive best in class customer support. They will establish, monitor and report specific KPI’s and seek to improve short falls. In addition, the CSM will ensure that customer support staff in all APAC regions are compliant to required procedures and performing to KPI targets.

The CSM is responsible for working with the APAC Aerospace General Manager (GM) and local regional management to establish a team that is capable of providing and achieving outstanding customer service.

The CSM is responsible for customer order management of selected customers as well as the aerospace customer order management process in APAC. This includes communication and coordination throughout the entire supply chain to ensure on-time delivery to customers.

The CSM is responsible for supporting customer service, Sales Engineers, Project Engineers and Application Engineers in developing new opportunities and wherever the business needs may be.

The CSM is responsible for assisting in achieving sales and profitability goals.

2. Tasks and Responsibilities

The primary function of the CSM position is to provide the management and coordination of day-to-day operations which support customer delivery as well as the direct or indirect supervision of the customer support team members.

The CSM is also responsible for ensuring outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures. This includes:

· Managing orders from PO receipt to delivery for local customers

· Leading the Customer Support team: Train, teach, coach, monitor, plan and review. Strategize and communicate annual targets.

· Reporting Customer Support team performance & capacity and make recommendations for improvement

· Assist the Aerospace team in scaling to grow, which may include recruitment and retention of Customer Support staff

· Develop and continuously improve the customer support team

· Make recommendations to the Business Process Managers (BPM) to improve internal processes.

· Develop and implement procedures to ensure that customer orders are processed efficiently, correct and on time.

· Assist in monitoring and improving sales growth and profitability

· Answer customer inquiries regarding delivery status

· Quote standard products to customers and follow up on quotations

· Ensure full compliance with all Standard Operating Procedures including Order Management, Quality Procedures, and overall Quality Management Systems

· Develop work instructions for customer specific delivery requirements. Train and cross training staff accordingly.

· Represent the Hub in cross-functional teams to support continuous improvement efforts in operations, quality, supply chain or other.

· Assist the Hub with quality related issues.

· Assist other business support functions in drive improvements

· Proactive communication, analysis and problem solving

· Work with the right sense of urgency: Response times, flexibility and accuracy

· Report monthly, quarterly and annually to the GM on various KPI’s and targets

· Assist the GM in management reviews, business reviews and business plans

. Execute contract reviews per AS standards and local procedures on time.

. Match customer orders with supplier deliveries to meet/exceed OTD targets.

. Resolve customer complaints through proactive internal/external communication.

. Source/purchase products from internal/third-party suppliers as needed.

Communication

. Communicate and address changes in customer demand across the organization.

. Collaborate with Hub, SCM, PM, and Factory to align with KPIs

. Resolve and negotiate delivery schedule issues.

3. Education and Experience

· 4 to 5 years’ experience in a customer service position

· Management/Leadership experience

· 4-year degree

· Knowledge of basic business sales and marketing practices

· Knowledge of supply chain processes and practices

· Experience with ERP software systems (JDE preferred)

Other Experience (beneficial but not required):

· Knowledge of aerospace products

· Familiarity with AS9100 quality requirements is beneficial

· Familiarity with technical prints (general comprehension)

4. Competencies

· Ability to lead, manage, and supervise personnel

· Management/Leadership skills

· Proven track record in customer satisfaction

· Strong written and verbal communication skills

· Strong people and relationship building skills

· Customer driven with a positive, professional, can-do attitude

· Strong organizational skills with the ability to mulit-task

· Attention to detail and accuracy

· Strong analytical, decision making and problem solving skills

· General knowledge of financial terminology and calculations

· Proficiency in the use of Microsoft Word, Excel and PowerPoint

· Proficiency in the use of business operational software (Oracle, JDE, SAP, Microsoft Dynamics Business Central)

5. Key Interfaces and Stakeholders

Develop and maintain strong working relationships with:

o Customers

o Customer Support staff

o Application engineers

o Supply Chain Management group

o Global Aerospace Hubs

o Manufacturing units

6. Geography to cover and travel requirements

· The CSM position administers the APAC region with direct customer management in SE Asia.

· Travel requirements of 10% to 25% per year.

· Travel may include local and international.

7. Behavioral Characteristics

· Trelleborg’s Core Values:

o Customer Focus

• Working with customers to build long term relationships & partnerships
• Delivering on our promises and commitments
• Understanding the impact on our customers of our business decisions

o Performance

• Taking individual responsibility for personal objectives and results
• Continuously improving our performance
• Encouraging a culture of continous improvement and teamwork

o Innovation

• Develop innovative solutions to customer problems
• Being proactive in initiating change and improvement
• Sharing knowledge and experience through teamwork

o Responsibility

• Respecting the culture, custom and rules of Trelleborg, our suppliers, and our customers
• Communicate openly and accurately
• Taking personal responsibility for our actions
• Performing our duties to the best of our ability and with integrity

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec is looking for a Technical Product Manager to manage the product roadmap, features, and delivery of its IoT Security Suite. Successful applicants will be responsible for managing an awesome team of scientists and developers while further developing MicroSec’s IoT cybersecurity products.

What you’ll do

• Lead the team in the development of the software product against the roadmap via Scrum planning, development, and execution
• Write the functional issues/requirements, down to the API level
• Do hands-on work on reviewing the code and solution developed by the team
• Come up with system and solution architecture and assist developers in realizing those in an optimized form
• Work cross-function with software systems and technologies utilizing embedded, backend, cloud, python, UI/UX, cybersecurity, etc.
• Test the developed solution end-to-end, including deployment, update, and patch
• Create user flow, product sheet, specification sheets, etc.
• Perform code and design reviews.
• Undertake project scoping, time management, planning, and execution.
• Manage day-to-day operational aspects of the project timeline and scope.
• Prepare and gather project requirements and product backlog.
• Work with engineering teams to prioritize development and ensure that high-quality product is shipped on time
• Assisting user acceptance testing and quality assurance
• Assisting in pre-sales related work including preparation of proposals, decks and RFP
• Enforce project standards with both internal and external resources.
• To prepare, review, and amend technical documentation.
• To review customer requirements and tender specifications for identifying product gaps and planning with the team
• Identify, scope, and implement processes and systems to continuously improve product and service quality as well as operational effectiveness and efficiency
• Perform other duties and responsibilities as assigned.

Who you are

• Must have at least 5 years of experience in Python development and Linux environment
• Must have at least 4 years of experience in writing Machine-learning codes
• Must have at least 1 year of experience in developing solutions for embedded systems
• Must have at least 1 year of experience in managing a technical team involved in Cybersecurity and Machine Learning
• Strong experience and knowledge of Linux, On-prem infrastructure & Cloud technologies. Must be able to perform or manage minor changes and bug fixes to the existing codebase internally or with external vendors.
• University degree in Engineering/Computer Science or an equivalent field.
• Must have a strong understanding of Cybersecurity and Computer networks
• Must have strong experience with Gitlab, Epics, and Issue management
• Must have hands-on skills in code review and design of system/solution architecture
• Must have basic DevOps skills to run basic services like Docker etc to test out the services
• Knowledge of IoT is a plus
• Should have experience in setting up infrastructure, routers/switches, and management of on-prem servers
• Good knowledge of Agile and/or other project management methods or certification is a plus
• Excellent written and oral communication skills; able to communicate in all forms across the company; strong presentation skills.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

About Durapower:

Durapower, a global leader in Energy Storage Systems driving the green transformation, is seeking a dynamic and experienced Corporate Communications Manager to play a pivotal role in elevating brand awareness, thought leadership, and lead & demand generation. This individual contributor will collaborate closely with internal stakeholders and external partners on emerging trends on battery technology and sustainability topics.

You may refer to the news here: https://en.prnasia.acom/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

The Project: DP Pulse | DuraPower and other SaaS Solutions & Services Offerings:

Senior/Technical Sales Executive/Manager – SaaS Solutions

We are seeking a highly motivated and results-driven Senior/Technical Sales Executive/Manager – SaaS Solutions with experience in selling energy technology products such as battery remote monitoring systems, smart charging management systems, and related SaaS solutions and software licenses. The successful candidate will play a critical role in expanding the company's footprint in the energy tech market, focusing on hardware solutions combined with software and cloud-based services.

Key Responsibilities:

• Lead the sales process for energy technology solutions, including battery monitoring systems, smart charging management systems, SaaS platforms, and software licenses for energy management and monitoring.
• Develop and maintain strong relationships with key stakeholders in industries such as electric vehicle (EV) OEMs, fleet operators, utilities, and energy providers.
• Identify and pursue new business opportunities, with a focus on selling both hardware and software solutions (SaaS), leveraging market insights and customer needs.
• Conduct product presentations, demonstrations, and technical discussions to articulate the value proposition of both hardware and SaaS solutions.
• Collaborate with internal teams, including product management, engineering, and customer success, to ensure alignment on customer requirements and solution delivery.
• Create and execute strategic sales plans to meet or exceed revenue targets, including subscription sales for software platforms.
• Monitor and analyze market trends, customer feedback, and competitor activities to stay ahead of the industry curve and inform sales strategies.
• Manage the entire sales cycle, from lead generation to contract negotiation and deal closure, focusing on recurring revenue from SaaS subscriptions and software licenses.
• Provide post-sales support, ensuring smooth onboarding for SaaS platforms and ongoing customer satisfaction.
• Prepare accurate sales forecasts and reports for management, tracking key performance indicators(KPIs) such as customer acquisition, subscription renewals, and software license revenue.

Qualifications & Experience:

• Bachelor’s degree in Engineering, Business, or a related field. A technical background is preferred.
• 5+ years of experience in sales, with a focus on energy technology (battery monitoring systems, smart charging management) and SaaS platforms or software licenses.
• Proven track record of selling complex technical solutions that combine hardware and software (SaaS) components.
• Strong knowledge of subscription-based business models and experience managing recurring revenue streams from software sales.
• Existing network within industries such as EV OEMs, utilities, renewable energy companies, and energy storage providers.
• Demonstrated success in meeting or exceeding sales targets and cultivating long-term client relationships.
• Strong negotiation, presentation, and communication skills with the ability to engage both technical and non-technical stakeholders.
• Ability to work independently in a dynamic and fast-paced environment while collaborating effectively with cross-functional teams.

Preferred Qualifications:

• Experience selling SaaS platforms related to energy management, IoT solutions, or charging infrastructure.
• Familiarity with cloud-based energy monitoring and data analytics platforms.
• Knowledge of industry regulations and standards in energy storage, smart charging, and renewable energy technologies.

Why Join Us?

• Work in a rapidly growing sector with innovative hardware and software solutions.
• Be a key player in the future of sustainable energy management and EV infrastructure.
• Competitive compensation package, including bonuses, benefits, and opportunities for professional growth.
• Collaborative work environment with a strong focus on innovation and customer success.

Responsibilities:

• Ensure the smooth operation of the Company’s computer systems and provide technical support to both office and vessel staff. This includes:
• Installing and configuring computer hardware, operating systems, and applications.
• Monitoring and maintaining computer systems, networks, and hardware in both office and ship environments, and liaising with external IT vendors.
• Assisting shore and sea staff with troubleshooting and resolving hardware or software issues, either face-to-face or over the phone.
• Assisting in the preparation and administration of the Company’s IT policies and procedures.
• Supporting the Company’s cyber security efforts, including configuring and upgrading routers, switches, firewalls, proxies, antivirus software, access points, etc.
• Conducting disaster recovery operations.
• Board vessels to provide necessary IT support.
• Assist in implementing new information system management software for the Company.
• Attend to projects and tasks as assigned.

Requirements:

• Minimum of 2 years of relevant experience.
• Minimum of a Diploma in a related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).
• Experience in setting up and running new information software systems is a distinct advantage.

Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Work with Regional Sales Manager and management team to grow the targeted vertical segments and business, develop annual business plans together with the Regional Sales Manager.
6. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• Outstanding selling abilities and excellent interpersonal skills.
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Strong verbal and communication skills.
• Teamwork

Job Description:

• To ensure projects assigned are completed within schedule and approved budget
• Attend regular meetings with project stakeholders to resolve project matters
• Lead and manage site installation teams to achieve common project objectives
• Submission of project reports and required project deliverables
• Competent to manage assigned projects independently or with minimum supervision

Job Requirements:

• Degree or Diploma in any Engineering field
• Minimum 2 years of relevant experience in lift & escalator / construction industry preferred
• Good project management and administrative skills
• Good knowledge of relevant code of practice
• Familiar with applicable construction contract
• Possess Microsoft project and project management software skills
• Candidate with better qualifications / work experience may be considered for more senior position

Key Responsibilities:

Products / Systems

Manage product life cycles including new products and accessory configuration update. Create and maintain solution and product catalogue to support commercialization. Actively support new project proposals when new offers are needed for pre-sale and bidding requirements. Focus on Product and system Application Development for Southeast Asia and China. This is to broaden and differentiate Envac offers.

- The above scope includes technical understanding and application of engineering solutions, a variety of industrial equipment / components going into the solutions, system automation know-hows, and digitization trends. At the same time, finding local alternatives to address cost and delivery needs.

- Co-operate with Partners in each market for New Product Application development. Technically source from qualified partners. Manage confidentiality, IP and Business cases.

- Handle Product & Technical Complaints and provide On-site Services to support project teams if needed.

- Set up database with product catalogue to track in Projects – what new products used in what projects, lessons learned, recommendation for future projects, wish list for new products.

- Carry out market research in each country with insightful intelligence, analyse, and formulate into product market competition strategies to integrate into product development plan.

-

Design – (Have team with 3 designer)

- Standardize design fundamentals, identify gaps to improve.

- Lead and Work with design team in each office to proactively design into opportunities and ensure design accuracy with local needs.

- Establish proactive Relationship with Influential Project Consultants and design houses for Technical Spec-in. Track such leads as a KPI to drive for pipelines with business leaders.

-

Commercial / Cross functional Co-responsibilities

- Define choices of products / solutions for commercial team to choose from to meet market demand.

- Define product plan for each year by working with cross functional team.

- Collect customer demands with and through commercial team to solution specifications to enable new product development. Provide timely technical Supports to commercial team to remove product barriers.

- Implement strategic pricing practices while collaborating with Sales and management to strive for balanced decision.

- Carry out Regular On-site Examinations for Key Projects to validate new product functionality and existing product and system function issues (feedback from team) and provide improvements.

- Work with market communication team and R&D to design Product promotion scheme, provide training for sales, distributors and customers. Participate in and work with the marketing in various academic conferences, exhibitions and other marketing activities.

- Align with Global product strategy and information sharing representing the region. Make and update sales tools related to products. Be the regional owner to link global initiatives for product introduction and launching champion with support from market communication.

Duties and Responsibilities

Sales Support

-To attend technical review with sales team

-To attend technical meetings with clients

Project Support – HDB (Before Main Contractor)

-To attend coordination meetings with architects, m&e and structural consultants

-To coordinate and determine the level of pipe sleeve crossing under major roads

-To coordinate the level of pipe sleeve with major services such as sewer, power cables, etc

-To determine the position and depth of launching pits that will aid the installation under major roads

-To study and highlight authority requirements during the meeting.

-To reply to HDB review form

-To reply to NEA BP, DC, WD Advise

-To produce preliminary drawings to aid the tender process for main contractor

-To prepare drawings for PWCS QP endorsement

-To prepare drawings for Acoustic Consultant’s specifications

-To prepare drawings for MV provisions to be designed by MV consultant

Project Support – HDB (With Main Contractor)

-To attend technical meetings with main contractors

-To coordinate pipe clashes with m&e and structural services

Design Support

-To generate fabrication drawings for non-standard equipment

-To monitor project design submission schedule

-To allocate work assignments to other designers

-To check designs, shop drawings done by other designers

-To hold trainings to designers

Working as part of sales team, you will be responsible for the Technical sales for the Medium voltage Switchgears, Low voltage Switchgears and the related systems in the market in Singapore.

DUTIES AND RESPONSIBILITIES

• Work closely with consultants to promote the MV Switchgear, LV Switchgear and related systems.
• Arrange workshops / technical sessions / workshops etc. with consultants and customers.
• Respond to customer requests on the functional / technical aspects of the offered systems/ solutions.
• Grow sales with new customers and existing customers.
• Analyze the market / competition and prepare sales strategies.
• Capture and update opportunities in the sales tool, prepare sales reports.
• Provide detailed and accurate forecasting of orders.
• Work closely with the proposal and project team.
• Coordinate with HQ/ factories / vendors to ensure compliance with customer requirements.
• Prepare required documents for internal project approval process.
• The above list is not exhaustive and therefore you will be expected to carry out further duties as instructed by your superior.

QUALIFCATIONS

• Must have a Degree or Diploma in Electrical Engineering.
• About 5 years experience of with engineering/ switchgear manufacturing firms.
• Comprehensive Knowledge on M&E contractors / Consultants and relevant market in Singapore.
• Must have knowledge on MV Switchgear (GIS and AIS) /LV Switchgears
• Knowledge on SCADA,Transformers, Aux power supplies will be an added advantage.
• Knowledge with the usage of MS-Office (Word, Excel, Power Point).

SKILLS and PERSONAL QUALITIES

• Very Good Interpersonal and Communication Skills
• Strong customer focus
• Should be a team player
• Able to work with minimal supervision
• Able to work in a multinational environment
• Commercial knowledge and understanding contracts

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status

Job Description:

• Provide support to common flagship programmes
• Assist to manage projects in relation to learning and training
• Provide support on other administrative tasks assigned by Senior Manager and above
• Assist and support in content creation for social media
• Draft media release and coordinate media matters
• Assist with sourcing goods and services
• Monitor and track invoices for delivered goods and services
• Any other duties as assigned by officers

Work Schedule:

• Monthly salary range: TBA
• Period duration: 3 Months
• Location: Jalan Besar
• Working Days: Monday to Friday
• Working Hours: Office Hours

Job Requirements:

• Good Writing skills
• Experience in some project management
• Experience in Digital Communication

EA License No.: 96C4864

Reg. No.: R22110485

Major works scope as following:

· Setting up company’s technical standardization system, documentation filing

system, technical library, technical document & drawing template etc., share to

project team when new project awarded.

· Organize to provide technical support during tender stage & coordinate with

internal/external parties.

· Organize to brief the technical planning to project team upon new project award.

Early involvement for technical planning and implementation during

preconstruction stage to optimize cost & time.

· Assist project to review on shop drawing/method statement/material submission

scheduling, monitor the quality & schedule of technical documents submission if

necessary.

· Regular site visit & assist project team on solving critical technical issues if

necessary, such as major construction method/technology, ERSS, VE & Innovation

etc.

· Review technical deviation which submitted by individual project & provide

technical advice.

· Organize project technical audit & feedback comments to project team.

· Organize internal technical meeting & technical training/sharing.

· Organize project team to work out the report which highlight common good

practice and problem solving to share with relevant staff.

· Involve technical staff recruitment interview & provide training to new technical

staff.

· Evaluate technical staff performance & feedback to admin department if

necessary.

Description
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you will love this opportunity as People projects and operation support manager at Civica

In this exciting 12 months contractual role, you'll drive the delivery of workforce solutions, ensuring smooth coordination and insightful reporting to fulfil our customers' needs while promoting a high level of employee engagement.Overseeing a network of 300+ schools, all valued customers, you'll collaborate closely with the HRBP from our People team—truly a people-centric role! We're in search of a dynamic leader with a track record of managing large-scale projects. In this position, you'll supervise a team of 3-5 People Support Specialists and executives. This role involves direct client interaction, allowing you to play an essential part in fulfilling customer needs while making a significant impact on the schools and their libraries, ensuring they operate effectively for the benefit of the student community.

Discover more about our initiatives- Spydus Integrated Library Management System Software | Civica

What you will have to be successful in this role

• We’re looking for a friendly and relatable individual who is not only tech-savvy but also understands the power of empathy. If you thrive on challenges and enjoy thinking creatively to solve problems, while communicating effectively, we want to hear from you!
• Preferred Qualifications: Experience working with schools, overseeing large projects, and familiarity with educational environments would be a definite plus!
• Field of Focus: Educational Institutions and Libraries
• Qualification- bachelor’s degree in business or human resource with good credit in English
• Familiar with local HR practices
• Strong IT skills and proficient in MS Office is a must
• Strong stakeholder management skills

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

Major works scope as following:

· Setting up company’s technical standardization system, documentation filing

system, technical library, technical document & drawing template etc., share to

project team when new project awarded.

· Organize to provide technical support during tender stage & coordinate with

internal/external parties.

· Organize to brief the technical planning to project team upon new project award.

Early involvement for technical planning and implementation during

preconstruction stage to optimize cost & time.

· Assist project to review on shop drawing/method statement/material submission

scheduling, monitor the quality & schedule of technical documents submission if

necessary.

· Regular site visit & assist project team on solving critical technical issues if

necessary, such as major construction method/technology, ERSS, VE & Innovation

etc.

· Review technical deviation which submitted by individual project & provide

technical advice.

· Organize project technical audit & feedback comments to project team.

· Organize internal technical meeting & technical training/sharing.

· Organize project team to work out the report which highlight common good

practice and problem solving to share with relevant staff.

· Involve technical staff recruitment interview & provide training to new technical

staff.

· Evaluate technical staff performance & feedback to admin department if

necessary.

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec is looking for a Technical Product Manager to manage the product roadmap, features, and delivery of its IoT Security Suite. Successful applicants will be responsible for managing an awesome team of scientists and developers while further developing MicroSec’s IoT cybersecurity products.

What you’ll do

• Lead the team in the development of the software product against the roadmap via Scrum planning, development, and execution
• Write the functional issues/requirements, down to the API level
• Do hands-on work on reviewing the code and solution developed by the team
• Come up with system and solution architecture and assist developers in realizing those in an optimized form
• Work cross-function with software systems and technologies utilizing embedded, backend, cloud, python, UI/UX, cybersecurity, etc.
• Test the developed solution end-to-end, including deployment, update, and patch
• Create user flow, product sheet, specification sheets, etc.
• Perform code and design reviews.
• Undertake project scoping, time management, planning, and execution.
• Manage day-to-day operational aspects of the project timeline and scope.
• Prepare and gather project requirements and product backlog.
• Work with engineering teams to prioritize development and ensure that high-quality product is shipped on time
• Assisting user acceptance testing and quality assurance
• Assisting in pre-sales related work including preparation of proposals, decks and RFP
• Enforce project standards with both internal and external resources.
• To prepare, review, and amend technical documentation.
• To review customer requirements and tender specifications for identifying product gaps and planning with the team
• Identify, scope, and implement processes and systems to continuously improve product and service quality as well as operational effectiveness and efficiency
• Perform other duties and responsibilities as assigned.

Who you are

• Must have at least 5 years of experience in Python development and Linux environment
• Must have at least 4 years of experience in writing Machine-learning codes
• Must have at least 1 year of experience in developing solutions for embedded systems
• Must have at least 1 year of experience in managing a technical team involved in Cybersecurity and Machine Learning
• Strong experience and knowledge of Linux, On-prem infrastructure & Cloud technologies. Must be able to perform or manage minor changes and bug fixes to the existing codebase internally or with external vendors.
• University degree in Engineering/Computer Science or an equivalent field.
• Must have a strong understanding of Cybersecurity and Computer networks
• Must have strong experience with Gitlab, Epics, and Issue management
• Must have hands-on skills in code review and design of system/solution architecture
• Must have basic DevOps skills to run basic services like Docker etc to test out the services
• Knowledge of IoT is a plus
• Should have experience in setting up infrastructure, routers/switches, and management of on-prem servers
• Good knowledge of Agile and/or other project management methods or certification is a plus
• Excellent written and oral communication skills; able to communicate in all forms across the company; strong presentation skills.

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec is looking for a Technical Product Manager to manage the product roadmap, features, and delivery of its IoT Security Suite. Successful applicants will be responsible for managing an awesome team of scientists and developers while further developing MicroSec’s IoT cybersecurity products.

What you’ll do

• Lead the team in the development of the software product against the roadmap via Scrum planning, development, and execution
• Write the functional issues/requirements, down to the API level
• Do hands-on work on reviewing the code and solution developed by the team
• Come up with system and solution architecture and assist developers in realizing those in an optimized form
• Work cross-function with software systems and technologies utilizing embedded, backend, cloud, python, UI/UX, cybersecurity, etc.
• Test the developed solution end-to-end, including deployment, update, and patch
• Create user flow, product sheet, specification sheets, etc.
• Perform code and design reviews.
• Undertake project scoping, time management, planning, and execution.
• Manage day-to-day operational aspects of the project timeline and scope.
• Prepare and gather project requirements and product backlog.
• Work with engineering teams to prioritize development and ensure that high-quality product is shipped on time
• Assisting user acceptance testing and quality assurance
• Assisting in pre-sales related work including preparation of proposals, decks and RFP
• Enforce project standards with both internal and external resources.
• To prepare, review, and amend technical documentation.
• To review customer requirements and tender specifications for identifying product gaps and planning with the team
• Identify, scope, and implement processes and systems to continuously improve product and service quality as well as operational effectiveness and efficiency
• Perform other duties and responsibilities as assigned.

Who you are

• Must have at least 5 years of experience in Python development and Linux environment
• Must have at least 4 years of experience in writing Machine-learning codes
• Must have at least 1 year of experience in developing solutions for embedded systems
• Must have at least 1 year of experience in managing a technical team involved in Cybersecurity and Machine Learning
• Strong experience and knowledge of Linux, On-prem infrastructure & Cloud technologies. Must be able to perform or manage minor changes and bug fixes to the existing codebase internally or with external vendors.
• University degree in Engineering/Computer Science or an equivalent field.
• Must have a strong understanding of Cybersecurity and Computer networks
• Must have strong experience with Gitlab, Epics, and Issue management
• Must have hands-on skills in code review and design of system/solution architecture
• Must have basic DevOps skills to run basic services like Docker etc to test out the services
• Knowledge of IoT is a plus
• Should have experience in setting up infrastructure, routers/switches, and management of on-prem servers
• Good knowledge of Agile and/or other project management methods or certification is a plus
• Excellent written and oral communication skills; able to communicate in all forms across the company; strong presentation skills.

Job Objective:

• Lead and manage a team of AV Engineers to deliver solutions & services in accordance to company’s standards and best practices to meet customer’s requirements

Core Responsibilities:

• Lead and manage a team of AV Engineers
• Manage resources and assignment of job to Engineer
• Plan relevant and appropriate trainings for engineers accordingly
• Submit regular reports to the management
• Ensure productivity, quality solution and services are delivered by the team
• Supervise and assist engineers in resolving technical challenges together with our partner’s support team

Education Qualification:

• ITE/ Diploma in IT/Engineering/Audio Visual

Optional Certification

• Crestron CTI-P101, CTI-P201, Extron Control Professional (ECP), Extron Authorized Programmer (EAP)
• Kramer Control System Designer (301), Kramer Control System Programmer (302)
• Dante Level 1 & 2, Cisco CCNT, CCNA

Experience:

Mandate

• Must have minimum 5 years of experience in System configuration, Testing & Commissioning for Audio Visual solution.
• Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.
• Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc
• Experience in Crestron, Extron, AMX, Kramer automation programming will be an added advantage
• Experience in DSP programming will be an added advantage

Requirements

At least 3 years relevant experience to optical transportation, SDH/OTN/DWDM solution, system design architecture, service delivery and operation.

Hands on experience with Network/Optical tester (MTS-5800, for BERT), RFC2544 testing, Optical Spectrum Analyzer, optical testing, optical measurement principles, and experience with photonic layer.

Hands-on experience with optical communication equipment including optical amplifiers, coherent transponders and other WDM equipment as well as associated tools and test equipment.

Familiar with Global Submarine Cable Network and Operations.

Proficient in handling/operating/provisioning/commissioning/TU&T of the following telecom products – E.g. Ciena, Adva, Nokia, Infinera, Huawei, etc.

Good troubleshooting skills, able to handle various SDH/OTN/DWDM issues and work independently under pressure

Layer 0 knowledge on Dark Fibre

Layer 1/2 SDH/OTN/DWDM

Self-motivated, good communication and written skills

Committed and responsible team player with initiative, resourceful and driven to produce quality work.

Able to use basic Office Applications (Visio, Word, Exel, Powerpoint).

Able to multi-task and operate independently in a fast-paced environment.

Advantages

Hands-on experience in Layer-3 IT networking will be advantageous but not mandatory.

Basic experience in Linux/ Unix operating systems management will be advantageous but not mandatory.

Certification in CCNA or equivalent (JNCIA/ CompTIA Network+) will be advantageous but not mandatory.

Responsibilities

Perform installation, configuration, testing and maintenance of optical/network equipment.

Maintains inventory of equipment and parts to make sure that is ready to use before the activity

Able to perform and know how to used network testers like fiber scope, OTDR, OSA, BERT, OPM, laser source, VFL

Perform site surveys, create site survey report, able to prepare and understand IDP (Installation Design Package)

Able to support migration/critical activities, by following the provided MOP (Method of Procedure) but not limited to laying of new fiber optics /UTP connections, labelling and updating documentation.

Ensure processes are in place to ensure all documentation and systems are delivered to Operations as well as ensuring the team are trained and equipped to support the operation of the newly deployed subsea network.

Perform on-site user trainings, with the objective of technology transfer to end-user.

Perform system tests, end-to-end integration tests and interoperability with other operator or customers.

Prepare the requirements and specification for network, telecommunication, SDH/OTN/DWDM services for projects, As-built documentation, IDP/EDP hand-over documents to end customer.

Team player and participate on a 24/7 support on-call, standby duties/onsite whenever as required.

Job Objective:

• Lead and manage the Post-Sales team in accordance to company’s standards and best practices to meet customer’s requirements

Core Responsibilities:

· Lead and manage the Commissioning team and its activities

· Manage resources and assign engineers to project

· Plan relevant and appropriate trainings for engineers accordingly

· Submit regular reports to the management

· Provide solutions to engineers on technical matters

· Liaise with internal departments to ensure efficient and smooth completion of testing and commissioning

Education Qualification:

• ITE/ Diploma in IT/Engineering/Audio Visual

Optional Certification

· Crestron CTI-P101, CTI-P201, Extron Control Professional (ECP), Extron Authorized Programmer (EAP)

· Kramer Control System Designer (301), Kramer Control System Programmer (302)

· Dante Level 1 & 2, Cisco CCNT, CCNA

Experience:

Mandate

• Must have minimum 5 years of experience in System configuration, Testing & Commissioning for Audio Visual solution.

• Must have minimum 2 years of experience leading a team.

• Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.

• Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc

• Experience in Crestron, Extron, AMX, Kramer automation programming will be an added advantage

• Experience in DSP programming will be an added advantage

Durapower is 14 years in operations and is company identified by Enterprise Singapore to scale up for growth as well. We have projects in Netherlands, Singapore, Thailand and Southeast Asia regions, production is in China as a manufacturing plant. There is no manufacturing here, but we have R&D team here liaising with China as well to execute trade of cells, battery modular systems packs enabling Green industry applications. Our expansion is also enhanced by the stakes and investment in us through Banpu Next (Banpu Group) which is listed on the Thailand Stock Exchange.

You may refer to the news here:

https://en.prnasia.com/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

Responsibilities:

Key Account Management:

• Collaborate with the Key Account Director to co-lead the management and nurturing of key accounts in various markets.
• Develop and sustain strong relationships with key stakeholders, ensuring customer satisfaction and fostering business growth and revenue recognition.
• Apply sense-making techniques for effective key account management and enhanced business relationships.

Global Business Development:

• Co-lead special operations projects for the global expansion of Durapower's factories.
• Collaborate with cross-functional teams to drive global business development initiatives.
• Adopt a global perspective for strategic, pro-business decisions.

Strategic Thinking:

• Utilize strategic thinking skills to identify and capitalize on new business opportunities.
• Navigate complex situations with finesse while maintaining composure and clear thought processes.
• Apply transdisciplinary thinking focused on product and services and the commercial-techno terms and conditions.

Communication and Facilitation:

• Act as a key liaison between clients and internal teams, ensuring clear and effective bilingual communication in Mandarin and English.
• Facilitate meetings and negotiations adeptly, striving for mutually beneficial outcomes.
• Demonstrate customer orientation to enable successful collaboration and influence for business outcomes.

Requirements

• Bachelor's degree in Electrical Engineering (MBA preferred) and/or Business Management
• Minimum 5 years of proven experience as a Key Account Manager or in Enterprise Development roles.
• Background in government or statutory board roles highly desirable, with exposure to overseas markets.
• Prior participation in exchange programs, extensive travel, and a global mindset is highly preferred.
• Strong strategic thinking and analytical skills.
• Excellent bilingual communication skills in Mandarin and English.
• Demonstrated ability to successfully co-lead, driving processes for global partnership development projects.

Monday - Friday

8:30 AM - 5:30 PM

Saturday

8:30 AM - 1:30 PM

This role involves regular travel to Asian countries at short notice. We seek candidates who are comfortable with and adaptable to this requirement.

• Offer technical assistance to customers regarding UPS and DC Systems, as well as Battery coordination.
• Liaise with end-users on-site to oversee Installation, Commission, and repair/maintenance tasks.
• Collaborate closely with customers and engineers to ensure that site work is conducted safely.
• Conduct training sessions for customers on the startup and operation of UPS and DC Systems.
• Ensure timely execution of maintenance contracts and oversee work completion.

Requirements:

• Diploma or Degree in Electrical/Electronics Engineering.
• Minimum of 5 years of relevant experience in the UPS and DC power industry.
• Self-motivated and collaborative team player with a strong sense of responsibility.
• Excellent interpersonal, communication, and presentation skills.
• Available to commence work immediately.
• Must have access to personal transportation.

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Job Scope & Responsibilities:

- Handle full set accounts

- Preparation of Statutory report

- Preparation and filling of GST

- Support sales team members to develop professional and excellent working relationship with clients

- Liaison with clients on Accounts & Tax related matters

- Assist in other corporate secretarial, administration and adhoc duties

Monday to Friday Work Week

930am to 630pm

Genting Lane

Good working environment

Prior experience in accounting / audit firm will be a plus

Team player

Job Summary:

We are seeking a motivated and detail-oriented Mechanical Project Engineer with a strong focus on tendering activities to join our team. The ideal candidate will have a solid background in mechanical engineering, project management, and experience in preparing bids and managing tendering processes. As a key member of our team, you will be responsible for overseeing mechanical engineering projects and actively participating in the tendering process to secure new projects.

Responsibilities:

Project Management:

• Plan, coordinate, and manage mechanical engineering projects from inception to completion.
• Develop project scopes, budgets, and schedules in collaboration with project stakeholders.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
• Liaise with internal teams, subcontractors, and vendors to ensure project milestones are met.

Tendering and Procurement:

• Prepare and review technical specifications, cost estimates, and proposals for mechanical engineering projects.
• Participate in the tendering process, including responding to requests for proposals (RFPs), requests for quotations (RFQs), and invitations to tender (ITTs).
• Conduct market research and vendor evaluations to identify potential suppliers and subcontractors.
• Negotiate contracts, pricing, and terms with suppliers and subcontractors to achieve cost-effective solutions.
• Coordinate procurement activities, including purchasing materials and equipment necessary for project execution.

Technical Expertise:

• Provide technical support and guidance to project teams, ensuring compliance with industry standards, codes, and regulations.
• Review engineering designs, drawings, and specifications to ensure accuracy and feasibility.
• Troubleshoot technical issues and propose solutions to meet project requirements.

Stakeholder Communication:

• Communicate project updates, milestones, and deliverables to internal stakeholders, clients, and regulatory authorities.
• Collaborate with clients to understand their requirements and expectations, and ensure alignment with project objectives.
• Facilitate meetings, presentations, and discussions to address project-related issues and foster collaboration.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field. Professional engineering license preferred.
• Proven experience (5 years) in mechanical engineering project management, preferably in [HVAC and Cleanroom or semiconductor Engineering].
• Strong understanding of tendering processes, including bid preparation, contract negotiation, and procurement.
• Proficiency in project management tools and software (e.g., MS Project, AutoCAD).
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Attention to detail, problem-solving skills, and a proactive approach to project management.
• Only permanent residents or Singapore citizens to apply.