COMPANY DESCRIPTION
Located on the penthouse of OUE Bayfront on Collyer Quay, VUE presents a chef-driven menu that emphasises binchtan-grilled specialities at the heart of its cuisine offerings, complemented by a versatile selection of wines. VUE is also home to Singapore's first rooftop spritz bar, further setting itself apart from other dining destinations around town.
RESPONSIBILITIES
• To manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction
• Provide consistent, excellent customer service to guests
• Be equipped and well versed in knowledge of food ingredients, such as available cooking methods, meat parts and origins, etc
• Recommend suitable wine or other beverages to guests to pair with their chosen courses of meal
• Consistently provide excellent customer service and maintain high productivity
• Regularly work towards and execute knowledge-driven customer service
• Establish relationships with all stakeholders to maintain excellent levels of internal and external customer service
• Ensure service standards, sequence of service and the operational duties are performed according to SOP standards
• Control operating expenses with measures to reduce wastage
• Assist purchasing and inventory management of operating equipment, upkeep a fully stocked restaurant
• Ensure all activities within the restaurant are complying to hygiene, sanitation, and safety regulations
• Any other duties as assigned by the Management
QUALIFICATIONS
• Min diploma in related field or at least 2 years of proven relevant experience in similar capacity
• Extensive food, beverage and restaurant operations knowledge in management and understanding customer service
• Knowledge of relevant computer applications usage
• Possess strong professional customer service
• Able to work well under pressure in a fast-paced environment
• Strong verbal and written communication skills
• Positive attitude and team player
• Able and willing to work shifts, on public holidays and weekends
OTHER INFORMATION
5 Days Work Week | AWS & Performance Bonus | Medical & Dental Benefits
Please note that your application will be sent to and reviewed by the direct employer - VUE