Total 13,330 Manager job vacancies in 3 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Sales 
Porsche Singapore Pte. Ltd. 
Porsche Singapore is seeking a highly experienced Sales Manager to join our team and collaborate closely with the Head of Sales and Customer Excitement. This role is critical in driving growth and profitability in our New Car Segment. We are looking for a dynamic leader with a proven track record in sales, preferably within the luxury automotive industry. 

The successful candidate will be responsible for leading and inspiring the customer facing sales team to achieve and exceed volume and profitability targets while ensuring exceptional customer service, managing studio operations, and upholding the brand's premium standards. They will play a key role in fostering a high-performance culture that consistently delivers outstanding results. 

• Oversee lead funnel management at the individual lead level with the Porsche Consultants on a daily basis, ensuring effective follow-up on targets, leads, test drives, offer creation, and resolution of customer issues. 
• Conduct regular performance reviews, provide constructive feedback and coaching, and foster a positive, productive work environment with the sales team that encourages teamwork, customer excitement, and professional growth, ensuring the achievement of sales targets, high performance, and development.  
• Manage studio operations and monitor sales floor activities to ensure all team members strictly adhere to standard operating procedures (SOP) and Porsche's standards, policies and guidelines, including maintaining studio upkeep, delivering a consistent and exceptional customer experience, upholding integrity and ethics, and providing guidance while implementing corrective actions when necessary. 
• Oversee the Studio Customer Journey (from initial contact through to purchase) and ensure team members build and maintain strong relationships with customers to achieve high levels of customer satisfaction and encourage referrals and repeat business. Manage and address escalated customer inquiries, concerns, and complaints promptly and professionally. 
• Ensure strong collaboration and synergies with all stakeholders (F&B, Porsche Lifestyle, Sales Planning, Marketing, Aftersales) to achieve alignment and support for sales initiatives, driving desirable results. 
• Collaborate with the Head of Sales to implement sales strategies, propose promotions and incentives to drive growth and achieve volume and profitability targets, and support inventory management to ensure key model availability and optimal stock levels. 
• Expand the dealership's client base by developing and maintaining a network of potential customers, and collaborating with marketing and CRM team on lead acquisition. 
• Participate in industry events, trade shows, and networking opportunities, and stay informed about industry trends, market developments, customer needs, and competitor activities to identify and pursue new business opportunities, including corporate partnerships and fleet sales, thereby driving growth potential and promoting Porsche's brand and products. 
• Training and developing a high-performing sales team by providing ongoing coaching and support, ensuring the fulfillment of training requirements, and enhancing their skills and knowledge. 

• Bachelor’s degree in business, economics, finance, marketing, or a related field. 
• 5-8 years of working experience in leading sales team in the automotive industry, preferably within the luxury segment. 
• Proven track record of success in sales management.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with internal and external stakeholders, and inspiring and motivating the sales team. 
• A passion for the Porsche brand and a commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• A deep understanding of automotive industry trends, the luxury market, customer expectations, market dynamics, and regulatory requirements. 
• Required to perform shift work including weekday evenings, weekends and public holidays 
• A valid class 3 driving license and clean driving record

Sales Executive / Manager

Job Scope

• Promote international air and ocean services to potential customers.
• Perform cold calls to potential customers.
• Prepare monthly sales reports for management
• Able to achieve sales targets set by Director.
• Identify potential clients and develop new accounts to grow the business.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Director

Requirement

• Minimum GCE O Level and above
• At least 3 to 5 years of relevant experience in freight business

About my client

I am representing a cutting-edge B2B fintech solutions start-up company with a myriad of offerings spanning trading, payments, and remittance across both digital and traditional assets. As part of their business expansion, they are looking for a Client Acquisition Development Manager to be at the forefront of financial technology, creating innovative solutions for a diverse range of industries

About the job

Reporting to the Business Development Director, your core responsibilities will includes

• Working closely with the senior management to plan and execute go-to-market strategies to identify, engage, and acquire new customers within the industries
• Develop and implement business development plans to drive sales growth and achieve revenue targets and build & maintain strong relationships with key stakeholders, decision-makers, and potential clients.
• Develop a robust sales pipeline, managing leads from initial contact through to successful deal closure.
• Present and promote our software solutions to prospective clients, highlighting the unique value they offer to the FX and CFD industries.
• Represent the company at industry events, conferences, and networking opportunities to increase brand visibility and build relationships.
• Monitor market trends and regulatory changes within the FX and CFD space to identify new opportunities and challenges.
• Collaborate with internal teams, including product, marketing, and support, to align customer needs with the company's offerings.

Skills and experience required

• Experience in B2B software sales, with a strong focus on the FX and CFD markets.
• Proven track record of successfully developing and executing go-to-market strategies that result in customer acquisition and sales growth.
• In-depth knowledge of FX and CFD trading platforms, software solutions, and industry regulations.
• Able to work in a collaborative team environment where individuals take ownership of their responsibilities.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977)

• Facilitate the development and implementation of sustainable energy projects in the maritime industry.
• Liaise closely with the sustainable energy team and other departments to contribute to the transition towards cleaner energy sources.
• Conduct research, analyze data, manage projects, and provide assistance in the creation of sustainable energy strategies.

Requirements:

• Degree in Environmental/Maritime/Engineering/Sustainability or equivalent.
• At least 3 years of relevant working experience.
• Good knowledge of maritime, renewable energy technologies and energy efficiency concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

1. Primary responsibilities

• To assist the Restaurant Manager to efficiently administer and organize the outlet as a profitable revenue generating centre.
• To assist the Restaurant Manager in the planning and executing of sales and promotions as well as marketing strategies and policies for the outlet.

2. Job Function

• To plan the requirements for bookings and promotions and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.
• To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.
• To ensure that service standards are met and to effectively administer and organize the outlet as a profitable center and increase revenue.
• To ensure a high standard in the grooming of the staff.
• To assist in the setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.
• To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.
• To ensure all staff are trained according to the established standards and conduct on-the-job training for all new staff and monthly training for their individual outlet’s staff. To provide supervisory guidance to interns/new team members assigned to section.
• To provide information or instructions on new activities, outlet promotions, events as well as guest feedback to staff during briefing sessions.
• To ensure all food & beverages sold is properly accounted for at established prices and be on alert for irregularities in the handling of money by staff.
• To participate in market survey on competitors.

Requirements

• At least 3 years in the management of a Chinese cuisine restaurant or in F&B service operations.
• Willing to work on spilt shifts, rotating shifts, weekends and public holiday
• Team player and possess good problem-solving skills
• Competent in English and Mandarin both spoken and written.
• Fluency in Cantonese will be an advantage as the successful candidate will be able to liaise with Cantonese speaking guests.

• Conduct detailed risk assessments for a wide range of logistics-related operations and activities.
• Ensure compliance with health, safety, environmental, and quality regulations, including the ISM Code, ISO standards, and flag state regulations.
• Analyze accidents, incidents, near misses, and environmental spills to determine root causes.
• Examine accidents, incidents, near misses, and environmental spills to determine their root causes.
• Establish and manage contingency plans for diverse emergencies, such as oil spills, fires, collisions, groundings, and medical situations.

Requirements:

• GCE O Level and above
• Certificate of Competency Class 3 (Deck) with sea-going experience as a Certified ship officer
• At least 5 years of experience as Superintendent in Ship Management Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company

My client is a specialised manufacturer serving the aviation market

about the job

• Leader of the Quality Department
• Oversee the inspections of aircraft MRO activities
• Develop quality control mannual and adhere to NAA's Part 145 regulation
• Drive the implementation of process control in critical process that will impact product quality
• Initiate activities and programs for continuous improvement on product quality and manufacturing processes
• Oversee Project Management and Maintenance Planning activities
• Conduct monthly Q&S meeting with management team for continuous improvement

skills & experience required

• Master / Degree in Aviation / Aerospace / Mechanical Engineering
• Minimum 10 years of experience in the aviation manufacturing environment
• Lead auditor for quality ISO9001 / ISO 9100
• Extensive Experience in aviation quality management
• Hold a CAAS Aircraft Maintenance Engineering License
• Willing to work around seletr area

If you are interested in the position
Please include your availability, expected salary and reason for leaving current job.
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

About the job
Yahoo is a global media and tech company that reaches hundreds of millions of people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.

Job Responsibilities:

• Acquire, build, and cultivate relationships with key media agencies and brands, nurturing partnerships to drive business growth.
• Employ diverse strategies like cold calling, networking, and industry events to identify and engage potential clients, maintaining a robust pipeline of leads.
• Lead new business initiatives from start to finish, actively involving prospects throughout the pitching process with timely communication and follow-up.
• Serve as the primary contact for new clients, providing ongoing support and strategic guidance to foster long-term partnerships.
• Handle inquiries and facilitate the onboarding process for new clients, ensuring a seamless transition into our services.
• Monitor sales metrics, including conversion rates, pipeline velocity, and revenue forecasts, to enhance accountability and performance.
• Stay informed on industry trends and market developments to identify opportunities for business growth, conducting market research and analysis to uncover expansion areas.
• Collaborate closely with global client service teams to ensure smooth campaign execution.

Requirements:

• Bachelor’s Degree required, Master’s degree is a plus.
• 5+ years of experience in building business for top-tier media agencies
• 10+ years of experience in digital advertising with outbound sales focus.
• Proven track record of acquiring net new accounts and surpassing revenue expectations in a fast-paced and dynamic environment.
• Experience with multinational and global brands, understanding complex marketing needs requiring global/local alignment and collaboration.
• Excellent communication, presentation, and organizational skills, with multitasking capabilities.
• Ability to work effectively both independently and within a team.
• Self-motivated with a results-driven mindset and a passion for driving business growth.
• Flexible to travel.

PURPOSE

The Applications Manager is responsible for overseeing the planning, solutioning and implementation of Microsoft Dynamics 365 CRM on-premise solutions. This role ensures that the application architecture aligns with business goals and technology strategy, driving seamless integration, scalability, and optimal performance. The Applications Manager will work closely with cross-functional teams, manage vendor relationships and work closely with stakeholders to deliver solutions that enhance business processes, improve user experience, and support the organization’s operational objectives.

KEY ACCOUNTABILITIES

· Aware of D365 CRM latest product features in order to improve existing user processes and usage in CRM

· Analyse current use case & business requirement and propose optimal solution to business users

· Collaborate with other technical teams on new change technical solutioning, system integrations and issue resolution

· Develop and maintain technical and functional documentation adhering to organization policies and standards

· Develop and implement D365 CRM application with customized solutions, custom workflows/batch jobs and API integrations

· Communicate effectively with all stakeholders on technical delivery and system maintenance/upgrade

· Deploy changes and patches/upgrades for D365 CRM on-premise application

· Follow organization policies, change management process and release/project schedule for delivery of all development work

· Lead and manage CRM developer to provide technical guidance and decision on D365 CRM customization & configuration

· Support other cloud-based applications by working with external teams on enhancement & issue resolution

QUALIFICATIONS / EXPERIENCE

· At least 8 years of proven experience in MS Dynamics 365 CRM on-premise implementation of customization & configuration

· Good experience with waterfall methodology and best practises

· Experience in call centre solution implementation is an advantage

KNOWLEDGE, SKILLS & ABILITY

• Strong understanding of D365 CRM data structure and architecture

• Good interpersonal and communication skills, both verbal and written

• Excellent analytical skills to drive system design & solution that is optimal for business use

• Strong experience on the following technical skills:

o C#

o .Net

o Microsoft SQL

o HTML

o XML

o JavaScript

o API Web Services

o SSRS Reporting

About the company

Our client is a well established FMCG firm and we are currently looking for a Senior Internal Audit Manager to join them.

About the job
Reporting to the Head of Internal Audit, you will lead a team and oversee the entire audit process, from planning through to report finalization. Your role will involve managing risk-based audit plans, leading audit engagements, and ensuring the effectiveness of internal controls and risk management practices. Additionally, you will spearhead transformation within the internal audit function by leveraging digital and technology audit capabilities to enhance efficiency and effectiveness. You will also be responsible for conducting ad-hoc investigations or assurance reviews as required. With the business focusing on expanding its e-commerce operations, you will play a key role in identifying and addressing risks associated with these initiatives. The ideal candidate will be a strategic thinker who can pinpoint critical issues and develop frameworks to address them. Proficiency with data tools, the ability to introduce new ideas, and drive changes in internal audit practices are essential. Experience in agile auditing methodologies and an understanding of how digital transformation can advance the internal audit function are also highly valued.

Skills and experience required

A recognized degree, along with a professional certification such as CA, CIA, CISA, or an equivalent, is required, along with at least 10 years of relevant experience. Candidates must have prior experience in team management and expertise in data analytics tools.

Why is this a good role?

This company is renowned for its strong market reputation and supportive team culture. The role offers a unique opportunity with no travel requirements and the flexibility of hybrid work-from-home arrangements. You will manage a sizable team and be instrumental in driving change within the internal audit function. Additionally, you'll have the opportunity to lead projects and develop innovative ideas to enhance processes and improve organizational efficiency.

To apply online please use the 'apply' function, alternatively you may contact Adriel Law at [email protected] (EA:94C3609 / R1655690)

About Visa

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Team Summary

The scope and mandate for the Global CMS Deals Team is:

• The initial scope is focused on Money Movement (Visa Direct, Account, Wallet), with coverage expanding over time to include Treasury, B2BC, OTA/Virtual, and VCS Services. Client coverage spans all ecosystem participants including originators, financial institutions, fintechs, enablers, and technology partners
• The CMS Deals team is the primary partner to sales teams in all aspects of deal development, deal approval, and deal lifecycle management, including crafting the right structure, determining the right price, securing appropriate client commitments, building insightful deal review materials, maintaining decision records, and supporting contract drafting, negotiation, and execution.
• In addition to supporting deals, team members also partner with global and regional leaders on strategic deal-related projects, working on both crafting strategies and tactical implementation, giving the role a unique “high-low” element. Key projects include:
• Implementation of new/revised pricing for new and existing products
• Ecosystem evolution as new competitors emerge and as Visa’s market commitments evolve
• Commercialization of new use cases
• Standardize and scale deal processes for existing, more mature use cases
• The team collaborates with a wide variety of SMEs including Sales, Legal, Product, Rules, Technology, Risk, CCM, Client Services, Controllership, Pricing & Interchange, as well as Regional and Global executives and deal approval bodies, and as such the role requires strong communication, relationship management and stakeholder management skills.

What a Senior Manager, Deal Modeling does at Visa:

• Responsible in optimizing deal outcomes by leveraging best practices and seeking creative win-win deal structures
• Contribute to developing and enhancing best practices around commercial structures, legal terms and other deal assets (e.g. client proposals and pitch materials) that can be leveraged for future deals, including providing advisory support to sales teams
• Contribute to efficient, effective, streamlined infrastructure and processes for managing deals across Sales teams, Product, Legal, CCM, Interchange, Pricing, Finance, Controllership, Rules, and Strategy & Operations Teams.
• Manage CMS deals pipeline
• Remove barriers and challenge status quo for all deal process; Work with all regional and global partners to identify opportunities to improve deal outcomes and improve sales velocity
• Leverage global and other regional sales / deal team best practices, and contribute to a global catalogue and community to ensure we stay consistently ahead of competition in all regions, applying a “rising tide lifts all boats” approach
• Driving strategic decision-making processes for high-value deals, focusing on those with up to $10 million annual recurring revenue.
• Using extensive deals experience and market insights to guide sales teams in determining optimal pricing and structuring strategies to maximize profitability and customer satisfaction.
• Exercising significant influence within the organization through the development and implementation of effective deal strategies.
• Providing essential support in the negotiation and finalization of high-value deals by offering insights into deal pricing structures, market trends, and customer needs.
• Evaluating potential deal opportunities and risks, making informed decisions that align with the company's financial objectives.

Why this is important to Visa

Deal Finance is a key partner to sales partnering find the right deal structure and the right price and also helping sales and business leadership evaluate the trade, i.e. “what is Visa giving?” and how does it compare to “what is Visa getting?” Deal Finance roles are revenue impacting roles that significantly impact deal outcomes (win vs loss, good vs bad price, fast vs slow deal). Those in the role receive significant commercial exposure and insight and each deal directly impacts the CMS P&L.

What you will need:

• 10 years of work experience with a Bachelor’s Degree; 8 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or a minimum of 6 years of work experience with a PhD.
• 5 years minimum experience [MT1] in Finance/ FP&A, deal modelling.
• Financial modelling skills and advanced excel skills are essential.
• Proactive, responsive, resilient, attentive to details and thorough.
• Ability to translate business strategy into a financial plan, storyboard in PowerPoint and be able to present analysis and insight to stakeholders.
• Ability to think longer-term coupled with fast execution of short-term priorities with a sense of urgency, assertiveness, and directness in identifying opportunities and proposing solutions.
• Good at working in teams, especially when collaborating across different functions.
• Curious, reflective: honest & open: self-aware.
• Energetic & committed to improving Visa’s service to its clients.

What will also help:

• CIMA or ACCA qualification preferred – other recognised financial qualifications considered.
• Sales/ CRM platforms (Microsoft Dynamics, Salesforce), BI and dashboard visualisation skills are desirable (Power BI, MicroStrategy, Tableau).
• 5+ years of leadership with exposure to an innovative business, one that continues to reinvent their business proposition. Industry experience is open with a strong preference for fin/tech or technology. Multi-company experience is strongly preferred.
• Global experience and positive reputation for working effectively across levels of an organization.
• Demonstrated ability to operate strategically and have a hands-on approach.
• Strong experience with operational and strategic programs and processes across dispersed business lines. Possess strong influencing and interpersonal skills, honed in a demanding and high performing work environment.
• Experience with high performing business development, finance or pricing teams.
• Strong negotiation experience, with demonstrated success.
• Experience on deals (ideally at Visa).
• Relationship Building / Influencing: Demonstrate effective and appropriate influencing skills with senior management/partners, combining high-level human capital knowledge with deep organizational understanding. Build strong relationships with solid trust and mutual respect as the foundation. Leverage strong judgment skills to make decisions. Instinctively know when and how to introduce change, in such a way that it is broadly accepted and institutionalized.
• Strong Intellect: Bright individual, with ability to combine analytical reasoning, creativity and judgment. Quick study, able to handle complex matters, with multiple initiatives going on simultaneously. Able to deal effectively with strategic issues, as well as tactical operational details.
• Highly Ethical: Can be trusted to do only the right thing for the employees, shareholders, and others. Follows a balanced approach without compromising integrity. Always maintains confidentiality.
• Values and Leadership: Demonstrates alignment to Visa's Values (Integrity, Clients, People, Collaboration, Innovation and Excellence) and has the capability to lead and motivate a team. Demonstrates commitment to growing and developing internal talent.
• Results Oriented: Energetic, resourceful, with strong service orientation and positive can-do attitude. Fully committed to the job and to delivering outstanding work. Never satisfied with status-quo, continually striving for excellence. Enjoys working hands-on.
• Change Agent: Able to anticipate risks and propose practical plans to mitigate team and talent management issues.
• Self-starter: Able to challenge the status-quo sensitively and constructively. Intellectually agile, self-confident and an effective communicator.

Projects you will be a part of:

• In addition to supporting deals, the Sr. Manager will also partner with global and regional leaders on strategic deal-related projects, working on both crafting strategies and tactical implementation, giving the role a unique “high-low” element. Key projects include:
• Implementation of new/revised pricing for new and existing products.
• Adapting to ecosystem evolution as new competitors emerge and as Visa's market commitments evolve.
• Commercialization of new use cases.
• Standardization and scaling of deal processes for existing, more mature use cases.
• Building, maintaining, and evolving deal modeling tools that the entire team uses to evaluate financial decisions.
• Constructing a comparison data database to compare price points across deals, facilitating scalable decision-making.
• Crafting a comprehensive deal playbook for Visa and client terms and conditions, outlining standard items Visa offers and requires.
• Integrating two acquired entities (VPL & Currencycloud), assessing their offerings, and determining the optimal proposal for clients. This process involved repeated assessments to ensure the best outcomes.

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

• Supervise and maintain IT infrastructure (including software and hardware) for both onshore/offshore.
• Direct and support the IT Team Members in day-to-day operations.
• Establish and oversee security measures, carry out regular assessments, and manage incident handling and updates with vendors.
• Work with the Data team to implement data policies, safeguard and back up data, and support governance across all systems.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of managing M365 Business Suite experience as a Managerial role.
• Experienced in managing devices with MDM configurations integrated into a domain.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

What you'll do:

As a Retail Area Manager, your role will be pivotal in driving the success of our client's stores across Singapore. You will champion their mission of sustainability, ensuring it permeates every aspect of the business from staff interactions to customer service. Your exceptional skills in delivering outstanding service will drive sales growth and foster brand loyalty. You will maintain an impeccable standard of store presentation and visual merchandising while also enhancing customer satisfaction through your leadership. Your ability to create brand ambassadors among staff and customers alike will further strengthen the brand's presence in the market. Additionally, you will be instrumental in driving sales goals, understanding how to enhance average order values, customer return rates, and new customer acquisition. Your role will also involve hiring and identifying new team members, fostering a culture people want to work in long-term.

• Embody the company's mission to pull 1m KGs of plastic from the ocean and ensure all staff relay this commitment to customers.
• Deliver outstanding service to all clients, driving sales growth through brand loyalty and a luxury experience.
• Maintain the highest standard of store presentation and visual merchandising.
• Enhance customer satisfaction and loyalty by ensuring all teams deliver high customer service standards.
• Create staff and customers that become brand ambassadors.
• Uphold and enhance brand standards around cleanliness, organization, and visual presentation.
• Drive sales goals and demonstrate a clear understanding of how to enhance average order values, customer return rates and new customer acquisition.
• Hire and identify new team members from sales staff to store supervisors, training them to grow as the company grows.

What you bring:

As the Retail Area Manager, you bring a wealth of experience in retail and customer service operations. Your management experience, particularly in high-end clothing or accessories, will be invaluable in this role. You have a proven track record of hiring, developing, training, and motivating associates at all levels. Your high level of customer care experience enables you to manage complex issues with ease. Your high energy, confidence, and sociability make you an excellent fit for this role. Your excellent interpersonal and communication skills will be key in engaging customers and staff alike. Your proficiency in customer engagement, basic merchandising, and visual skills will be essential in maintaining the brand's high standards.

• Minimum 8 years in retail with at least 4 years in customer service operations.
• At least 5 years management experience.
• Experience in high-end clothing or accessories is essential.
• Proven ability to hire, develop, train, and motivate all levels of associates.
• High level customer care experience with ability to manage complex issues.
• High energy, confident and sociable personality.
• Excellent interpersonal and communication skills.
• Proficiency in customer engagement, basic merchandising, and visual skills.
• Ability to work autonomously.
• Excellent English communication skills.

What sets this company apart:

Our client is not just selling swimwear; they're leading a movement. They are dedicated to eco-conscious practices and passionate about the oceans. Their swimwear is made from recycled plastic bottles and for every item sold they remove 1 KG of ocean plastic waste! They are committed to providing high-quality, unique premium swimwear for across the family, with popular matching designs, premium finishing and best selling high end textured and embroidered fabrics.

What's next:

Ready to make waves in your career? Apply now!

Apply Today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir

Key Responsibilities:

Plan, execute and manage all phases of accounting and business-related research and thought leadership projects congruent with the Institute's strategy. This includes:

• Generate research themes or topics. Regular horizon scanning to identify global, regional and local industry and business trends of relevance to the accountancy profession.
• Develop and roll out research proposals that would enhance the Institute’s thought leadership and advocacy position.
• Collaborate with relevant partners, industry stakeholders, and/or government agencies to drive research projects and agendas that are relevant and of interest to the accounting profession.
• Ensure timely delivery of high-quality research outputs that are produced within budget allocation.
• Identify appropriate research approaches, including prepare survey questionnaires, focus group discussion questions, interview questions, etc.
• Collect, analyse and interpret data and results.
• Present research results and write reports for publication.
• Work closely with the Communications Department to effectively publicise the research outputs via available media and communications platforms.
• Produce commentaries for CA Lab on emerging business trends and developments that impact the profession.
• Carry out any other ad-hoc assignments assigned by the immediate supervisor.

Requirements:

• Bachelor’s degree in Accountancy, Business, Finance, Economics or Political Science.
• At least 5 years of relevant experience in research-related work.
• Keen interest in latest business trends and developments. Curious and always on the lookout for areas/topics that interest the accountancy and business community.
• Strong analytical and critical thinking skills, with the ability to grasp issues and acquire knowledge in new domains.
• Analyse multiple sources of information and data to derive insights for research purposes and to write reports and commentaries.
• Excellent writing, communication and interpersonal skills. The ability to facilitate group discussions will be an added advantage.
• Highly motivated, able to work independently and multi-task in a dynamic environment.
• Team player with excellent organisational skills and attention to detail.
• Strong knowledge of MS Excel, including pivot tables, v-lookup, etc. Familiar with survey tools such as SurveyMonkey.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Engage, build and maintain strong relationships with founders in our portfolio companies, industry experts, and other stakeholders in the Web3 ecosystem, to build key relationships and influence 

• Oversee and manage a diverse portfolio of hundreds of crypto investments (including digital assets and equities) by collaborating with the investment team, ensuring optimal performance and alignment with the firm’s strategic objectives 

• Evaluate the performance of portfolio companies, providing regular updates and reports to senior management 

• Monitor market trends to conduct market analysis and risk assessment from time to time 

• Supporting the business across a broad scope of corporate matters, including corporate restructuring, divestments, reporting requirements (as required) and other transactional initiatives by portfolio companies

As a Cloud Project Manager, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Project Manager should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Our client is a FINTECH IoT company that focused on creating smart and effective environment to enhance the quality of life for all, currently seeks a Regional Sales Manager to join their expanding team.

Reporting to the Head of Sales, the incumbent will be working in a team of 4 staff. He / She will be responsible for business development and account management. The main duties will include negotiating contracts (quotations, proposals, bids, orders, contracts, and specifications), following up on the agreements, offering new business idea to customers, forecasting & tracking of customer’s account metrics, and be the main PIC for the assigned accounts.

Additionally, he / she will need to participate in trade shows and industry conferences for networking session and to gather market information.

Successful applicants can look forward to a company that provides cutting edge solutions with contactless payment and IoT technology for marketspaces.

REQUIREMENTS

• Diploma / Bachelor’s Degree holder
• Min 3 years working experience in regional business development and B2B sales, especially in Asia
• Working experience in account management or working with markets including transport authorities, public transport operators, transit system integrators, financial institutions, and FinTech sectors (such as payment gateway providers and payment schemes)
• Proven expertise in reviewing and negotiating commercial contracts
• Strong communicator with excellent interpersonal and presentation skills

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected]. (EA: 18C9213 / R21103164)

*We regret that due to potential volume of responses, not all candidates will be contacted.

JD

Looking for Senior SAP Project Coordinator/Project Manager to manage Cutover activities for S/4 HANA Migration from ECC to S/4 HANA for Global Technology Company. Key requirements:

SAP implementation experiences over 10 years.

Strong project management skills, communication and presentation skill is a MUST.

Experience in leading Cutover activities from ECC to S/4 HANA for global company operating worldwide. Minimum 5 (five) large project cutover experience.

Experience in end-to-end S/4 HANA end-to-end project lifecycle implementation for global company operating worldwide. Minimum 5 (five) past S/4 HANA project implementation experience

Experience in handling Simplification items, pre-requisites items for S/4 HANA etc.

Good knowledge of code remediation process and project life cycle of upgrade projects.

Strong SAP Functional knowledge in FICO/FICA and SD.

Experience in managing S4 HANA Migration with NZDT (Near Zero Downtime Technology) is a Plus.

• Supervise and maintain IT infrastructure (including software and hardware) for both onshore/offshore.
• Direct and support the IT Team Members in day-to-day operations.
• Establish and oversee security measures, carry out regular assessments, and manage incident handling and updates with vendors.
• Work with the Data team to implement data policies, safeguard and back up data, and support governance across all systems.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of managing M365 Business Suite experience as a Managerial role.
• Experienced in managing devices with MDM configurations integrated into a domain.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group is a global Internet and e-commerce company with over 1.3 billion registered users worldwide. Our e-commerce platform is the largest of its kind in Japan and among the world's largest by sales. Rakuten has many subsidiaries as well, including well-known brands like Rakuten VIKI, Rakuten Symphony, Rakuten TV, Kobo (e-Reading), and Viber (messaging). For more information, visit http://global.rakuten.com/corp/about/.

The incumbent will be managing a range of internet advertising products used mainly by Rakuten Ichiba's merchants. You will be responsible for planning, development and operations of our online advertising products and systems, thereby taking the lead to achieve our goals and improvement of the product. At the same time, you will also manage the internal organization or external agencies (or vendors) to reach our product's goals.

Responsibilities

• Oversee the profit and loss of the product.
• Facilitate ad product improvement by working together with our engineering team in Singapore and business team in Japan to design roadmaps and release plans to improve its performance.
• Make key decisions regarding ad product requirements.
• Serve as the primary point of contact for salespersons, agencies and vendors.
• Manage contract and daily operation flow with agencies and vendors.
• Lead improvement activities in team operations.
• Conduct data analysis to clarify issues and identify improvement points.
• Manage tasks and schedules considering business situations.
• Develop strategies for ad product improvement & expansion to achieve targeted KPIs.

Requirements

• Bachelor's degree or equivalent.
• Minimum 3 years of project or product management experience.
• Proficiency in Japanese (business level) for frequent communication with Japanese counterparts.
• Advanced skills in Microsoft Excel and Microsoft PowerPoint for delivering presentations to both internal and external stakeholders.
• Strong understanding of the Advertising & Media Industry, Travel Internet Industry (agency side, media side, OTA etc.) or Coupon Platforms, eCommerce, and IT service services is highly beneficial.
• Ability to effectively multi-task across projects.
• Excellent communication skills and conflict management skills.
• Precision in detailed work such as report creation and data analysis.
• High commitment to achieving team goals.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.