Total 1,535 Manager job vacancies in Tampines, South East

The Travel Operations Manager/ Assistant Manager is a key role combining operational excellence with client-facing support. You will lead a team of operations specialists to ensure efficient and effective delivery of all travel-related services for our clients. This includes managing travel bookings, collaborating with the sales team on quotations, optimizing travel costs, and providing exceptional support to both clients and internal stakeholders. Some travel may be required to meet with clients or vendors.

Job Description

- Team Leadership:

• Lead, mentor, and develop a team of travel operations specialists.
• Delegate tasks, monitor performance, and provide constructive feedback.
• Foster a collaborative and supportive team environment.

- Travel Management:

• Oversee all aspects of travel arrangements, including flights, accommodation, ground transportation, and visa processing.
• Develop and implement travel policies and procedures to ensure efficiency and cost­ effectiveness.
• Negotiate with travel vendors to secure competitive rates and favorable terms.
• Utilize travel management tools and technology to streamline processes and track expenses.

- Client Management:

• Serve as a point of contact for clients, understanding their travel needs and preferences.
• Build and maintain strong relationships with clients, ensuring their satisfaction.
• Proactively address client inquiries and resolve any travel-related issues.

- Compliance & Risk Management:

• Ensure compliance with all relevant travel regulations, visa requirements, and company policies.
• Implement risk management strategies to mitigate potential travel-related risks.
• Stay informed about travel advisories and updates to ensure traveler safety and well-being.
• Excellent communication, interpersonal, and client management skills.
• Strong analytical, problem-solving, and organizational abilities.

Requirements:

• Bachelor's Degree or Diploma in Business Administration, Hospitality Management, or related field
• Minimum 3 years of relevant experience
• Experience in customer service management and/or travel industry operations is an advantage
• Strong leadership abilities with a track record of effectively managing teams
• Excellent communication, negotiation, and interpersonal skills
• Ability to thrive in a fast-paced, high-pressure environment and prioritize tasks accordingly
• Analytical mindset with proficiency in data analysis and reporting
• Familiarity with travel industry trends, destinations, and suppliers
• Problem-solving aptitude and a customer-centric approach to service delivery

Responsibilities:

• Design and implement a training strategy aligned with organizational goals.
• Identify skills gaps and emerging training needs through assessments and feedback.
• Oversee the creation and delivery of training programs, including onboarding, compliance, and professional development.
• Evaluate and improve existing training programs based on participant feedback and performance metrics.
• Lead and mentor the training team, fostering a culture of continuous improvement and collaboration.
• Conduct regular performance evaluations and provide developmental support to team members.
• Develop and manage the training budget, ensuring cost-effective use of resources.
• Identify funding opportunities for training initiatives.
• Collaborate with department heads to tailor training initiatives that meet specific team needs.
• Act as a liaison between management and staff regarding training programs and policies.
• Establish metrics to assess the effectiveness of training programs and their impact on employee performance.
• Provide regular reports to senior management on training outcomes and ROI.
• Ensure all training programs comply with relevant laws and regulations.
• Stay current with industry trends and best practices in training and development.

Prerequisite:

• Diploma and above in Business Administration or equivalent.
• Candidate with ACLP certification is an added advantage.
• 5 years or more experience in a training and development leadership role.
• Strong understanding of adult learning principles and instructional design.
• Excellent communication, leadership, and interpersonal skills.
• Ability to analyze data and generate reports for strategic decision-making.
• Project management skills with a focus on meeting deadlines.
• Strong organizational and problem-solving abilities.

The Deposits & Investments (D&I) Product Manager for Japan Asia North Australia (JANA) and Asia South (AS) cluster is responsible for the strategy and execution of the global D&I strategy in these clusters. This includes pricing engine rollouts, transformation of time deposits, overdrafts management, earnings credit rates programs, money market fund offerings and interest repricing initiatives. They are the focal point for D&I product management (including risk and control/compliance in the clusters) and work with sales to commercialize D&I solutions.

Responsibilities:

• ​Work with the Global D&I team to define the vision and strategy for D&I solutions in JANA and AS clusters.
• Partner with the Global D&I and with the LMS Cluster team to research client needs/competitor actions.
• Provide input on client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to help D&I achieve preferred status as a partner to Citi clients.
• Define the product development roadmap for the two cluster and advocate for the cluster at investment spend discussions.
• Oversee execution of product development roadmap for the clusters.
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Partner with technology and operations to ensure product readiness for new solutions
• Implement the D&I training roadmap in the clusters in order to ensure that sales/RMs and other client facing team are equipped with the latest information about D&I solutions.
• Provide guidance or on-the-job training to new team member.
• Work collaboratively with other members of the D&I Geography team to ensure best practice sharing and global consistency in solutions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience.
• Knowledge of product management or product development or investment management
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills

Education:

• Bachelor’s degree/University degree.
• Master’s degree is good to have.

Job Descriptions

• To manage Microsoft Dynamics 365 (Business Central/Sales/Human Resource)
• To consult business application implementation/operation in all countries in Asia region
• To build and drive regional application operational structure in Asia region
• To propose and leverage business benefits through the use of information technology.
• To support implement regional activities set by superior
• Any ad-hoc tasks as assigned by superior

Job Requirements

• Graduate in computer science or similar.
• Minimum 5 years of related experience
• With an adept knowledge in Microsoft Dynamics Business Central / Microsoft Dynamics for Sales
• Possess experience API connection to various type of other products
• Possess knowledge/experience of Microsoft Power Platform.
• Required any MCSD (Or equivalent ) that is relevant to either Dynamics 365 BC, Dynamics CRM and, Power platform.
• Required general knowledge of corporate business applications such as HRM, CRM, ERP
• Required regional optimization view for designing/managing business applications.
• Required strong documentation skills
• Required strong in team building skills
• Experience in managing and enhancing corporate business -application with Microsoft products.
• JSON or any other programing language experience is advantageous.
• Experience in the construction industry/Japanese MNC is advantageous.

Benefits

• AWS : Not provided
• Performance based bonus （Once in December) Company and Individual
• Expected OT for a month will be pretty minimum or 0
• AL、MC : 14 days
• MC　14 days.
• Other benefits and allowances
• Dental coverage
• Medical coverage

Working Hours

• Mon-Fri, 5 days work week
• 8:00 - 17:30 or 8:30 - 18:00

Job Description

• Development of deep excavations monitoring and dynamic construction control software.
• Development of Land Reclamation Digital software.
• Applicate of automated construction techniques for deep excavations, such as automated monitoring, steel reinforcement actuators, and automated injection system.
• Research on refined modeling and dynamic construction control technology of NATM tunnels.
• Developed the new equipment of vibro-replacement stone column and automated construction technology, which can penetrate 15m gravel layer.
• Research on constitutive models of geotechnical materials and finite element models in soft soil.
• Plan a scheme corporate private Generative Pre-trained Transformer.

Requirements

• Min Master’s degree in Architecture Civil Engineering or equivalent
• Must possess min 7 years of relevant working experience in the construction industry of which minimum 5 years are in MRT projects
• Must possess all the training certificates required of a Construction Manager

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Accounting and financial reporting

• Manage full set of accounts of Singapore entity in compliance with best accounting practices and accounting standards.
• Hands on month end, quarter end and year end close.
• Carry out financial consolidation of subsidiaries.
• Prepare financial reporting according to local and corporate requirements.
• Manage project cost analytics and reporting.
• Oversee accounting transactions booking and financial report preparation by Assistant Accountant.

Audit, tax and banking matters

• Take ownership on internal and external audit, handle inquires from internal and external auditors, tax agent, tax authorities.
• Prepare detailed financial statements and audit-related documentations.
• Prepare and submit quarterly GST reports, annual income tax filing, withholding tax, etc.
• Liaise with company secretary for corporate finance matters.
• Liaise with bankers for letter of credit, banker’s guarantee, performance bond, respond to bank inquiries.

Sales operations

• Prepare Accounts Receivables Aging report and monitoring.
• Perform invoicing and collection matching to accounts receivables.
• Prepare sales orders, revenue, margin and backlog tracking reports.
• Undertake special assignments and project requirements as needed.

Requirements:

• Min. Degree in Accountancy and/or ACCA equivalent.
• Preferably with working experience in handling full set account and in-depth knowledge of Singapore Financial Reporting Standards (SFRS), and Income Tax Acts (ITA).
• Experience in GST and withholding tax is an added advantage.
• Effective oral and written communication, fluent in English and Chinese to liaise with teams (oral and written).
• Proficient in MS Office, especially MS Excel and MS PowerPoint.
• Good accounting system knowledge.
• Exceptional attention to detail and the ability to meet tight deadlines.
• Immediate availability or ability to start work within a short period is advantageous.

Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

Roles and Responsibilities:

1. Operations Management:

Manage all aspects of the restaurant's daily operations, including opening and closing procedures, staffing, and inventory management.
Ensure compliance with health and safety regulations and uphold cleanliness standards throughout the restaurant.
Monitor food quality and presentation, addressing any issues promptly to maintain customer satisfaction.
Implement and enforce company policies and procedures to maintain consistency and efficiency.

2. Staff Management:

Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
Create staff schedules, taking into account business demand and staff availability, ensuring adequate coverage for all shifts.
Provide ongoing coaching and performance feedback to employees, fostering a positive and productive work environment.
Handle employee conflicts or disciplinary issues professionally and according to company policies.

3. Customer Service:

Ensure that all guests receive exceptional service and address any customer concerns or complaints promptly and professionally.
Interact with customers to gather feedback and make improvements to service and offerings as needed.
Maintain a welcoming and hospitable atmosphere in the restaurant, greeting guests and assisting with seating or other requests.

4. Financial Management:

Monitor financial performance indicators, such as sales, expenses, and profitability, and implement strategies to achieve financial goals.
Control costs by managing inventory levels, portion sizes, and waste, and optimizing staffing levels to maximize efficiency.
Prepare and analyze financial reports, including budgets, P&L statements, and forecasts, to track performance and identify areas for improvement.

5. Marketing and Promotions:

Collaborate with marketing team to develop and implement promotional activities and marketing campaigns to attract new customers and retain existing ones.
Utilize social media platforms and other marketing channels to engage with customers and promote the restaurant's offerings and events.

Quickly adapt to changing circumstances or unexpected challenges, such as staffing shortages or equipment malfunctions, to ensure smooth operations.

6. Flexibility and Adaptability:

Be willing to work flexible hours, including weekends, public holidays, and night shifts, to accommodate the demands of the business.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520 EA Registration ID: R1765753

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

1. Lead, develop and execute comprehensive brand marketing and performance marketing strategies to achieve overall business goals including enhance brand equity, customer life-time value and and business growth

2. Oversee the planning, creation, implementation and optimization of marketing campaigns across various channels, ensuring brand consistency and impactful messaging

3. Lead the development and execution of CRM strategies to increase customer retention, engagement, and lifetime value

4. Analyze customer data and insights to create data-driven marketing strategies and on-site optimization strategies with the aim to meet traffic and conversion objectives and optimal shopping experience

5. Collaborate with cross-functional teams, including IT, sales, and customer experience, to ensure alignment and integration of marketing & CRM efforts

6. Monitor market trends, competitor activities, and industry best practices to keep the brand ahead of the curve

7. Lead, mentor and manage a team of brand marketing, performance marketing and CRM professionals, fostering a culture of creativity, innovation, collaboration and excellence

8. Establish and manage budgets, ensuring efficient allocation of resources to maximize ROI

9. Stay updated on the latest marketing, CRM and ecommerce technologies and best practices to drive innovation

10. Develop and maintain strong relationships with key stakeholders, including agencies, partners, and media.

Requirements

1. Strong and results-proven experience in brand management, digital marketing and CRM management

2. More than 10 years of experience in brand marketing and CRM with at least 5 years in people management role

3. Strong understanding of digital marketing channels, tools and best practices

4. Excellent leadership, communication skills, commercial sense, data analytical skills and ability to work effectively in a team

5. Exceptional organizational, analytical, problem-solving and negotiation skills

6. Excellent leadership, communication, project management skills with ability to thrive in a fast-paced, dynamic environment

7. Educational Background (Optional): Candidates with degrees in Business, eCommerce, digital marketing or Business IT are encouraged to apply. Your educational background will be viewed as a positive addition to your qualifications.

Job Summary

Responsible for overseeing the incident management process within an organization to ensure that incidents are promptly addressed and resolved.

Mandatory Skill-set

• Minimum 5 years of experience in incident and problem management within a large organization;
• Excellent communication skills, capable of conveying complex information clearly;
• Strong interpersonal abilities to manage customer relationships effectively;
• Analytical mindset with the ability to navigate complex technical and process-related issues;
• Self-driven and capable of working independently.

Desired Skill-set

• Experience in a regulated industry is preferred;
• ITIL 4 certification is preferred;
• Experience with ServiceNow is advantageous.

Responsibilities

• Lead root cause analysis sessions to identify fundamental issues and preventive measures;
• Track follow-up actions to ensure timely resolution of problem tickets;
• Analyze and log problem tickets for future reference;
• Serve as the gatekeeper for all known errors;
• Monitor and report on Problem Management KPIs;
• Coordinate efforts across L2 and L3 support teams for timely incident resolution;
• Escalate cases involving process failures that delay resolution or result in SLA breaches;
• Attend regular incident review meetings to ensure open incidents are addressed promptly;
• Generate periodic service reports for stakeholders;
• Analyze incident trends to identify opportunities for improvement;
• Ensure incidents are documented accurately according to the Incident Management process;
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

• Manage various franchise critical security application Infrastructure, specifically in authentication platform and identity access management domain.
• Drive the deployment (from scratch), maintenance and L3 support of managed application infrastructure with end-to-end accountability.
• Lead a group of highly talented technical leads and SMEs (subject matter experts) in the region responsible for various L3 functions.
• Continuously assess and modernize processes and workforce to match with current industry standards.
• Collaborate with various product stakeholders, business senior leaders and vendors to design secure, scalable, and easy to consume security solutions for client applications.
• Lead and manage a 24x7x365 operations team spread across various countries in the region, provide technical and senior management oversight.
• Communicate vision and motivate the organization to achieve high performance and continuous improvement of all the aspects of Infrastructure support and associated processes.
• Develop framework to successfully manage the various operational groups and environments hosting the multifactor authentication and authorization Infrastructure.
• Work with various vendors and internal support groups to ensure application technology stack remains current in terms of product versions and industry standards.
• Facilitate the research, design and development of the state-of-the-art integration and product lifecycle processes to simplify product deployment and business onboarding.
• Lead the team through external/internal audit/compliance assessments and reviews to ensure product compliance.
• Lead Infrastructure projects and facilitate security assessment and remediation for the infrastructure associated the applications in scope.
• Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of demonstrated experience in Cyber Security.
• Bachelor’s Degree or relevant industry experience.
• Critical Competencies: Strong leadership and people management skills focusing on development and growth of the Team.
• Strong interpersonal and communication skills.

Role Overview:

The Vertical Sales Manager role will be responsible for landing new vertical logos to Apex and/or extend the share of our service scope for specified clients. As part of the company business development strategic across APAC, South East Asiamarket plays essential role for high-tech vertical and brand names. The Vertical Sales Manager is expected to have solid customer portfolio and relationship, business understanding so to utilize Apex unique strength of different air/ocean products and add value to customer supply chain demand. The candidate who with relatively strong experience in freight forwarding including air and ocean, and with proven track record of driving revenue growth for High-techcustomers would be a good fit.

Key Responsibilities:

• Identify effective sales leads
• Actively participate high-tech events and know-how of South East Asia market
• Collaborate with cross-functional teams to develop customized solutions that meet the unique needs of customers in the Asia Pacific market.
• Build and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and retention.
• Stay abreast of market trends, competitor activities, and regulatory changes to inform business strategy and decision-making.
• Sales discipline and activity management in CRM system

Qualifications:

• Bachelor's degree in business administration, logistics, or a related field.
• Minimum of 5-6 years of experience in business development, with a focus on S.E.A/APAC region and freight forwarding.
• Proven track record of successfully driving revenue growth and achieving sales targets in the designated vertical.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
• Proficiency in English and additional language skills relevant to the Asia Pacific region preferred.

Job Description

• Development of deep excavations monitoring and dynamic construction control software.
• Development of Land Reclamation Digital software.
• Applicate of automated construction techniques for deep excavations, such as automated monitoring, steel reinforcement actuators, and automated injection system.
• Research on refined modeling and dynamic construction control technology of NATM tunnels.
• Developed the new equipment of vibro-replacement stone column and automated construction technology, which can penetrate 15m gravel layer.
• Research on constitutive models of geotechnical materials and finite element models in soft soil.
• Plan a scheme corporate private Generative Pre-trained Transformer.

Requirements

• Min Master’s degree in Architecture Civil Engineering or equivalent
• Must possess min 7 years of relevant working experience in the construction industry of which minimum 5 years are in MRT projects
• Must possess all the training certificates required of a Construction Manager

Channel sales

- Develop and implement channel sales strategies to achieve sales targets for E-comm.

- Collaboration with marketing team to develop channel specific marketing campaigns and promotions.

- Coordinate with merchandise team on launch date for all channel sales.

- Coordinate with TR team on inflight listing and submission.

- Maintain required margins on P&L

- Monitor sales performance and key metrics of channel sales and take corrective measure if required.

- Stay up-to-date on industry trends to identify market demand.

Web page

- Manage the BU landing page design and layout

- Coordinate with designer on the assets requirements

Sales Reporting

- Prepare regular reports on channel sales performance and present findings for weekly update.

- Airlines monthly sales and SOH report

Administrative

- Maintain sales channel web settings.

- Prepare catalogue for corporate channel.

- Submission of all campaign brief and inflight listing

Requirements

- Demonstrated 2-3 years of experience within the ecommerce domain web management and AEM background is required.

- Proven track record of driving substantial sales growth within the ecommerce industry.

- Strong business acumen with timeline management.

- Proficiency in Office, particularly Excel, PowerPoint

- Initiative approach on task allocated.

- Strong sense of ownership, results driven with problem solving skills

- Independent worker and a team player who can work collaboratively and positively with both internal and external parties

Able to work under pressure with high adaptability and initiative within a dynamic environment

Roles & Responsibilities

1. Provide first level of support and customer service

2. Provide quality customer service to customers over the phone or email

3. Require to listen, probe to clarify and understand customer needs

4. Escalate problems or issues promptly and resolve customer

5. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

6. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

7. Work closely with Inside Sales

8. Industry/Organization Type: Logistics & Warehousing

9. Working Hours: 5 days, Mon-Fri,9:00 am-6:00 pm

10. Duration: Permanent Role

Key Responsibilities

1. Achieve growth and meet sales targets by effectively managing the sales team.

2. Design and implement a strategic business plan to expand the

company's customer base and ensure a strong market presence.

3. Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.

4. Recruit, set objectives, coach, and monitor the performance of sales representatives.

5. Develop the sales team through motivation, counseling, and continuous education on service knowledge.

6. Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.

7. Present realistic budgets and forecasts to the management team.

8. ldentify emerging markets and market shifts while staying fully aware of new products and

competition status.

APPLY NOW!!!

1. Minimum Diploma/Degree in a relevant field.

2. Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager int he transportation, logistics, or warehousing industry.

3. Competent in planning and implementing sales strategies

4. Demonstrated negotiation skills and the ability to close business wins.

5. Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data

6. Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives

7. Effective leadership, management and motivation of a sales team.

Key Job Purpose :

The Assistant Manager, Regional Cybersecurity (AMRC) is the primary in-house expertise in Asia Pacific responsible in the formulation, implementation and on-going maintenance of Information Security Standards accreditation and certification programs in the Asia Pacific region, inclusive of, but not limited to, latest international ISO 27001 and ISO 81001 framework programs, privacy protection laws, and local Medical Device industry cybersecurity law enforcements.

The AMRC is responsible to support the HOD (Regional Information Security Manager) to safeguard patient safety and protect Company interest through the formation, adoption, operationalization and regular review and compliance of Information Security framework, policies, procedures and initiatives relating to the cybersecurity and data governance aspects of the "internet of medical things" or medical devices products and services in the Asia Pacific region.

Job Description :

1) Strategize, Lead, Drive and Manage Cybersecurity ISO accreditation program for Asia Pacific

• Lead, drive and manage all applicable Cybersecurity ISO implementations and re-certification operations.
• Develop ISO security design, accreditation framework, and review processes.
• Perform gap assessment and develop ISO roadmap for accreditation and/or re-certification.
• Develop policies, standards, procedures, and operational processes to meet the developed ISO roadmap.
• Effectively manage the security ISO roadmap based on approved Strategic goals, prioritizing across tactical and strategic goals, and align business needs and technical priorities.
• Collaborate with Company CSIRT, PSIRT and Enterprise Risk Management teams to achieve the requirements of security ISO accreditation.
• Deliver expert level security ISO advisory to internal stakeholders to secure ISO investments.

2) Establish and operationalize cybersecurity ISO compliance and recertification:

• Work with global and regional stakeholders to align SOPs and QPs that achieve compliance to Group/Region Cybersecurity ISO program, policies, standards and framework.
• Collaborate with various internal company teams such as Corporate IT, Business Applications, Product and Services R&D, Marketing and Customer services teams to achieve security ISO re-certifications.
• Provide timely management reporting to relevant Regional/Group Risk Management Committee.
• Prepare and present CAPEX and OPEX budget for security ISO accreditation/re-accreditation and operations in the region.

3) Continuous improvements to cybersecurity stance of AP operation:

• Establish continuous improvements to Company’s security ISO including but not limited to identifying new ISO standards that better support the Company’s business objectives.
• Establish continuous improvements to Company’s cybersecurity monitoring.
• Establish continuous improvements to Company’s staff cybersecurity knowledge including but not limited to training and identify potential cybersecurity breaches.
• Establish process to work with business stakeholders to continuously update SOPs and QPs to response to new risk areas and potential breaches.

4) Support business in response to Sysmex customers’ cybersecurity requirements:

• Review tender requirements of Sysmex customers’ as provided by sales teams and:
• Highlight areas of out of Sysmex controls
• Highlight risk areas for Sysmex to consider countermeasures.
• Bring highlighted risk areas and their respective countermeasures back into Sysmex cybersecurity stance and operation requirements.

5) Manage cybersecurity incidents response and resolution:

• Supporting the Regional Information Security Manager, manage cybersecurity incidents response with close collaboration with cybersecurity experts, internal IT and vendors, to achieve on-target, and timely triage and resolution of cybersecurity incidents in the region, in accordance to global/regional policies.

6) Other duties as assigned by the HOD.

Job Requirements :

• Possess a tertiary education in any discipline, preferably in Cybersecurity, Computer Science, Computer Technology, or a medical/healthcare-related field (or equivalent demonstrated knowledge and experience in the cybersecurity domain).
• With 8 to 15 years of experience in cybersecurity or ISO accreditation within the medical or healthcare industry, ideally with IT and/or product cybersecurity program or project experience in a dynamic, agile MNC environment that includes cybersecurity management responsibilities.
• Must have a minimum of 2 recent, successful hands-on experiences in ISO 27001:2022 and/or ISO 81001 implementations.
• At least 1 successful hands-on experience in re-certification of ISO 27001 and/or ISO 81001 programs.
• Sound experience in working in a regional MNC RHQ shared services environment.
• Technically competent and have prior project/program implementation experiences in the Cybersecurity domain such as: Expert knowledge in the latest ISO 27001, ISO 81001, NIST Cybersecurity framework, Cybersecurity Strategy and Roadmap formulation, Cybersecurity Framework, Policies, SOP formulation and enforcement, Cybersecurity Program and Project Management, Cyber Risk Assessment and Governance Management, Cyber Incident Response Management, Cyber Awareness and Training, Cyber Vulnerability Assessment and Penetration Testing, Cyber Prevention, Technical Security of Enterprise Systems and Networks Technical Security of Medical Devices, Experience in security domains in Data Centre design, Microsoft Azure, AWS and DevOps.
• Strong ISO program and stakeholder management is essential for this role.
• Demonstrate ability to build and maintain relationships with a wide array of people at both junior and senior levels, internal within the organization or externally across industries.
• Must possess professional cybersecurity certifications such as CISSP, CISM, CCSP, CISA, or equivalent. In addition, a Project or Program Management certification (PMP or PRINCE2) is required, along with formal training or demonstrated expertise in ISO 27001:2022 and ISO 81001 (or equivalent).
• Excellent written verbal communication, presentation and negotiation skills.
• Possesses an independent, objective and inquisitive mind.

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

The statements below reflect the general responsibilities and requirements of the identified position but may not describe all the work requirements that may be inherent in the job. It is the responsibility of all employees to comply with all applicable regulations e.g. Good Clinical Practice (GCP), Good Manufacturing Practice (GMP), and Good Laboratory Practice (GLP) in the performance of their role.

Essential Job Duties:

Operational delivery

• Accountable for project delivery with regards to agreed time, scope, cost and quality
• TEAM COMMUNICATION: Serve as key client contact for assigned projects, establishing working relationships with client project teams which result in client satisfaction, operational excellence and thereby increase potential for repeat business
• Lead core project team(s) and facilitate team's ability to lead extended project team(s), ensuring effective cross-functional teamwork among project team members including both internal and external stakeholders. Depending on size and scope of project(s), this job duty may be performed in collaboration with a Project Director
• Serve as escalation point for project issues to internal and external stakeholders, as appropriate
• TEAM COMMUNICATION: Proactively identify and resolve conflicts as needed
• COST: Understand the project delivery strategy, costing assumptions and resulting budget for assigned project(s)
• SCOPE: Deliver project(s) to scope, schedule and costs, ensuring all remain on track with the contract and with financial performance targets. Initiate and implement appropriate actions to proactively manage the change control process both internally and externally
• RISK: Proactively lead both quality control and risk assurance activities to ensure project deliverables are met according to regulatory, Covance and client requirements
• QUALITY: Create and manage variance to required project plans. Per SOPs, implement and monitor progress against project plans and revise as necessary. Ensure that all staff allocated to assigned project(s) adheres to professional standards and SOPs, providing performance feedback to team member’s respective supervisors
• Aid in development and maintenance of key project performance indicators for client specified metrics, ensuring that the KPIs are within scope of the project contract
• Define and manage project resource needs and establish succession plans for key resources

Business Development

• In collaboration with relevant departments, prepare and deliver presentations for new business as required
• Perform other duties as assigned by management

Line Management & Talent Development

• Trains & mentors PM Academy PCs in multiple areas of expertise
• May be responsible for Line Management and Talent Development
• Ensures allocated resources are aligned with current and forecasted work in terms of capability, quantity, timing, and efficiency
• May be responsible for on-boarding, development and retention of high performing talent; strengthening and deepening talent bench and succession
• Assesses project management competencies for assigned staff in order to create developmental plans that will increase competencies and close performance gaps
• Provides line management and technical support to assigned project leaders, including training, development and performance review of assigned staff

Experience

Minimum Required:

• Minimum of seven (7) years of relevant clinical research experience in a pharmaceutical company/CRO, including at least two (2) years of full project management responsibility

On the Job Experience:

• Working knowledge of ICH Guidelines and GCP including international regulatory requirements for the conduct of clinical development programs.
• Advanced computer skills (e.g., Microsoft Word, Excel, Project, Access and Power Point)
• Experience managing projects in a matrix and virtual environment
• Excellent communication, planning and organizational skills
• Demonstrated ability to lead by example and to encourage team members to seek solutions independently
• Demonstrated ability to handle multiple competing priorities and to utilize resources effectively
• Demonstrated ability to inspire effective teamwork and motivate staff within a matrix system
• Financial awareness and ability to actively utilize financial tracking systems
• Good knowledge of project management processes
• Ability to work independently and mentor junior project team members
• Ability to negotiate and liaise with clients in a professional manner
• Ability to present to staff at all levels

Education/Qualifications

Required:

• University/college degree (life science preferred) or certification in a related allied health profession (i.e. nursing, medical or laboratory technology) from an appropriately accredited institution

Preferred:

• Master or other advanced degree
• PMP certification

Roles & Responsibilities :

• Develop comprehensive project plans,including scope,budget,and timeline.
• Coordinate with cross-functional teams, subcontractors,and stakeholders.
• Ensure adherence to project milestones and deliverables.
• Create and manage project budgets,tracking expenses and cost control.
• Evaluate change orders and variations,ensuring financial viability.
• Review electrical engineering designs,specifications, and drawings.
• Collaborate with design consultants and contractors on technical aspects.
• Ensure compliance with local codes, regulations, and safety standards.
• Monitor progress, resolve issues,and address unforeseen challenges.
• Provide regular updates on project status, risks, and mitigation strategies.
• Foster a collaborative work environment and promote best practices.
• Ensure efficient resource allocation and productivity.

Job requirement :

• Bachelor's degree in Electrical Engineering or related field.
• Minimum 10 years working experiences in project management within the built environment specifically in electrical work installation projects.
• Proficiency with CAD software and MS office.
• Strong written and oral communication skills.
• Possess good leadership qualities.
• Preferably with driving licence and possess own car.

Job Description

• Conduct market research and network to identify business opportunities in the Energy-as-a-Service (EaaS) sector, with primary focus on Cooling-as-a-service (CaaS) business
• Identify customer needs and build a robust opportunities pipeline across operational brownfield assets and under-development greenfield assets
• Manage end-to-end business process from strategy, ideation, lead generation, business proposal preparation to contract negotiation and closing deals in collaboration with internal and external stakeholders
• Manage ecosystem and channel partnerships with key decision makers and stakeholders in the industry
• Be proactive in scouting needs, staying abreast of technology trends and foresights, and translating these into insightful reports
• Develop and strengthen relationships with internal and external stakeholders and clients in the low carbon energy sector
• Develop new business models or transform existing ones, including organisational development, capability mapping and operating model change
• Manage project budgets and finances
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Responsibilities

• Degree in Engineering, Science or technologically-related fields with minimum 8 years of relevant work experience. Master’s degree in business is advantageous
• Familiarity with technology trends and innovation drivers in high-side cooling systems and industry best practices will be advantageous
• Creative and innovation thinking with proven track record of energy transition success in securing new contracts in cooling sector
• Solid commercial understanding with basic financial modelling, payback period analysis, etc. crucial
• Passion for new technologies and technical acumen to evaluate their relevance in sustainability and energy efficiency
• Excellent project and stakeholder management skills, negotiation, communication, and interpersonal skills
• Understanding of cooling business and service-based business models, including best practice processes
• Ability to work effectively in a multi-disciplinary lean team environment and to take initiative and deliver projects independently when required
• This role is based in Singapore but focuses on business development for the India market. Some overseas travel is to be expected

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.