Total 261 Director/C-Level job vacancies in Remote, Central Singapore

The Visa Business Solutions (VBS) team is a world-class commercial organization experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions. This role is dedicated to serving our partners with merchant servicing needs in in multiple Asian markets.  Its’s an incredibly exciting team to join our team as we are continuing to expand globally. We work closely with Merchants and other ecosystem players to deliver these services.  We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world. 

The role reports into the B2B Acceptance team within VBS.   Our focus within B2B Acceptance is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution. This role specifically is responsible for building and expanding Merchant relationships in multiple Asian markets. Specific responsibilities for this role may include:

• Managing a portfolio of top B2B merchants with significant commercial payment volume for Visa.

• Oversee Merchants with a consultative and strategic approach to uncover a full understanding of their card acceptance processes and challenges. 

• Identify B2B expansion opportunities - agreements with accepting and non-accepting merchants-suppliers and expand B2B commercial volume through Acquisition-Expansion, Partnership or Relationship management

• Investigating with internal and external partners to understand business needs and local market conditions

• Contribute active leadership to the broader B2B Acceptance team and VBS organization.

• Ensure merchants-suppliers are optimizing their acceptance environment though use of appropriate tools-solutions.

• Actively develop acceptance deals with suppliers-merchants to position Visa as a preferred method for commercial payment.

• Drive deep analytics and deal-modeling leadership, partner closely with regional AEs and BDs, VBS Sales Specialists and MS&A, Pricing and other functions.

This role requires up to 10-20% Travel

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Business Strategy and Planning

• Work together with the Head of Capital Markets & Investment Services for Singapore to deliver the Business Plan and Operating Plan in line with corporate/ regional guidelines, contribute to the regional/ area plans as required
• Integrate and direct implementation of Colliers’ Asia Pacific Capital Markets’ sales plans and objectives
• Maintain and expand clientele base; build and maintain rapport with key clients; identify new business opportunities
• Recommend business lines by identifying new business opportunities, and survey clients’ needs and trends

Business and Client Development

• Ensure individual (and /or team) revenue budget is met
• Identify and source for land and buildings for sale, including identifying and evaluating feasibility of properties for sale and advise property owners and/or en-bloc owners on the feasibility of their land for sale
• Identify and follow-up with potential clients on properties for sale and to arrange for inspection
• Build up an extensive property and client database with the objective of generating recurring revenue, including initiating lunches/ meetings with key/ potential clients on a regular informal basis to build engagement

The Role

The Director of Sales and Marketing is responsible for planning and implementing sales, marketing programs, both short and long term, targeted toward existing and new markets by performing the duties personally or through the Sales & Marketing team. The incumbent directs the day-to-day activities, plans, develops and communicates strategies and goals for the teams, which include Rooms Sales, and Marketing & Communications. He / She is responsible for driving the teams in developing new accounts, nurturing existing accounts and implementing sales and marketing strategies. The incumbent will also work with the Corporate Team and Owner to create and implement hotel-level tactical sales and marketing plans, analyze current / potential market and sales trends and spearhead all activities to increase revenue and market share through added business volume and increased rate for the Hotel.

Our Expectations

1. Develop and implement strategic sales & marketing plans and take effective actions to achieve Room Sales and Event sales revenue in order to optimize general business opportunities.
2. Develop and manage sales/marketing operating budgets, be in control of expenses and apply the best possible costs management in his/her responsibility.
3. Develop and recommend product positioning, packaging and pricing strategy to produce the highest possible long-term market share.
4. Observe and evaluate the market and main competitors, identify trend and adjust marketing strategy to meet changing market and competitive conditions so as to achieve satisfactory market share in relation to industry and economic trends.
5. Establish realistic yet challenging sales targets and measure the effectiveness of strategies, tactical actions and performances of the sales team.
6. Establish and maintain relationships with industry influencers and key strategic partners and network business relations to corporate clients, like airlines, tourist offices, travel / destination management companies etc.
7. Oversee advertising and promotional activities, including print, online, electronic media, direct mail, etc and guide preparation of marketing activity reports.
8. Direct marketing activities and ensure effective results within designated budgets. Maintain consistent Mondrian Brand standards throughout all products, promotional material and events.
9. Direct the effective distribution of product via various channels and develop effective strategies to maximize yield.
10. Meet with key clients, assisting sales team with managing relationships to negotiate and close deals.
11. Represent the hotel at Trade Shows, Sales Calls & Conferences to promote the hotel and its products whilst seeking new business opportunities.
12. Prepare periodic sales report showing sales volume, potential sales and areas of proposal client base expansion to evaluate production and plan for future sustained business.
13. Responsible for establishing policies and procedures and ensuring adherence

As a Fenergo Director of Sales the primary objective of this role is to generate revenue for Fenergo by building, maintaining, nurturing sales pipelines, and managing each stage of the sales cycle through to deal execution.

The Sales Executive must be highly energized, assertive and work in an extremely effective and collaborative manner. Your drive must come from the willingness to the help Fenergo grow our business. You must have extraordinary communications skills and know how to build relationships as well know how to maintain them. You will work in collaboration with various Fenergo practice leads and sales team to support and coordinate win-win partner programs, sales processes, go-to-market strategies, and business development initiatives that drive revenue growth and market expansion for the organization.

Given the reach of this role, international travel may be required.

Main Responsibilities:

• Creating or accelerating new business
• Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals.
• Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development.
• Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users.
• Responds to RFI's & RFP's to accurately represent the company.
• Develops effective relationships with key decision makers within the customer or prospect's organization to sell client the best product and service to close the gaps and improve costs.
• Participates in general sales strategy meetings to ensure a collaborative and consistent message.
• Jointly create and support long-term business plans with new and existing partners that will result in mutual value creation
• Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc.
• Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction
• Alignment of opportunities with strategic alliances and sales organization
• Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation
• Author and produce competitive sales tools in the form of presentations, briefs, white papers and web site content to support Fenergo’ s solution within the partner’s offering

Required Skills

• 5+ years of experience with proven success in enterprise software sales to financial services industry
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives
• Excellent interpersonal skills build trusted internal and external relationships
• Exceptional written and oral communications skills including ability to present competently and confidently at various levels in an organization
• Results driven, self-starter that can excel in a fast-paced environment
• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude

• Opportunity to work with clients and colleagues on a global scale
• Working hours, work from home policy
• Extensive training programs, classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies
• Defined training and role tracking to allow you see and assess your own career development and progress
• Competitive company benefits, such as flexible working

This role, which is accountable for Project Profitability, Implementing strategy for entire Event management team including industry and government engagement, driving Sales through an experienced team of sales professionals. Partnering with the Event and Sales lead in the Market Pillar to develop and deliver the sales strategy in the Market Pillar via the achievement of stretch Sales targets.  Leads, manages and develops a team of event and sales professionals along with creating new products in the evolving conference world of blending digital and physical networking.

Key responsibilities:

• Develop Plans and implement strategies into event timeline include Sales, Marketing, VisProm and Operations includes timely report, update, and event management.
• Government and Trade Association Engagement
• Marketplace Engagement on Sales and Visitors
• Partner with the Sales Lead in the Market Pillar in the development of integrated sales strategy and plans, ensuring they are effectively communicated and executed by the wider team.  
• Participate or lead group wide Project Management
• Management and Leadership capability – able to recruit, hire, onboard, manage and motivate a high performing event or project team.
• Develop, coach and grow the Event Management and Sales team to reach their full potential in an environment where there are fair opportunities for all. Coaching them to use the process and achieve the vision
• Drive revenue delivery through sales team hitting and exceeding all sales goals/KPI’s
• Developing and maintaining positive working relationships across Informa
• Ability to read and analyse data, use data to measure and improve performance.
• Deliver Sales/Revenue targets through existing and new Customers and new products
• Reporting accurate personal and team-based forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Identifying and participating in the development of new products, solutions and target market prospects to secure high value new business
• Developing key account relationships, exploring and developing strategic account plans to identify opportunities to cross/upsell, involving internal specialists in the process to align with business and customer needs
• Delivering innovative and cost-effective solutions, recognising the need to effectively reflect landscape, client needs, market conditions, and Informa products and solutions
• Fostering and leading internal partnerships, ensuring collaboration is driven with a customer focus
• Maximising usage and adherence to Informa systems and processes, adopting a best practice and facilitating developments in line with internal and external requirements
• Salesforce compliance, reporting and forecasting. Coach salespeople to use the process and achieve the vision.

Team Summary
 

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Hub Practices team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions and Sellers)

What a Director Airlines SME does at Visa

We are looking for an individual to join us as a Seller/Fintech SME in Visa Consulting and Analytics, Hub Practices team based in Singapore. The Visa Consulting Airline Director will be a subject matter expert across this critical industry sector. They will be key in ensuring that our engagements are of an exceptional quality and deliver value to all parties.

This individual will be responsible for leading significant components of client consulting engagements, within the Airline/Travel. Typically, this will involve the analyst interacting with the client team, leading projects, gathering and managing inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

We would expect the successful applicant to have deep domain expertise as the role involves advising clients within the airline industry to support them to utilise electronic payments and payment related data to grow and optimise their business. Ideally the successful applicant’s domain knowledge should include specific industry level customer & commercial aspects (CRM, Loyalty, Selling/Servicing channels, etc.), operational aspects, back office (ERP, HR, Finance, etc.,) as well as a holistic understanding of industry trends, players, best practices along with multifunctional experience across strategy, optimization, organization etc.). The role requires the successful applicant to be able to lead workshops with clients across all levels in the organization, develop proposals that meet the client needs identified and deliver engagements to address the needs identified.

Principal Responsibilities/Key Results Area

• Ongoing evolution of the Airline consulting strategy within the Seller/Fintech  consulting practice
• Holistic understanding of the Airline industry (trends. players, best practices, multifunctional experience across strategy, optimization, organization etc.)
• Domain knowledge at industry level of customer & commercial aspects (CRM, Loyalty, Selling/Servicing channels, etc.), operational aspects, back office (ERP, HR, Finance, etc.,)
• Development and expansion of offerings relevant to Airlines that support business growth including data related services, cobrands, Value Added Services etc.
• Build close relationships with Airline partners to develop expert understanding of their specific evolving needs.
• Strong desire to collaborate with colleagues across Hub functional practices Strategy, Product, Risk, Digital, Managed Services and our regional and global teams to utilise their expertise and share yours
• Ability to engage effectively with all levels of the organisation of both Visa and clients.
• Development of client proposals, delivery of client engagements and ongoing upskilling of colleagues
• Continuously scan external environment to bring in best-in-class practices and challenge conventional wisdom to ensure Visa’s continued leadership and excellence.

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players - the payment ecosystem is rapidly evolving, and our clients are looking to Visa as payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments.

The role will support and deliver projects across the AP region and will work on consulting engagements that address the challenges and opportunities facing Visa’s airline and travel clients. Using the power of Visa data and analytics these consulting engagements with help solve clients pain points, provide strategic market & customer insights to solve business issues for our clients including advising on growth, customer & product strategies.
 

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Associate Director, Product Marketing, Razer Software

Do you love video games?  We are looking for a passionate gamer to lead the marketing strategy for Razer Software. 
 

The Razer software ecosystem connects our amazing hardware and innovative software with video games and digital platforms world-wide.  The Associate Director of Product Marketing for Razer Software would be responsible for creating the marketing vision and customer messaging for Razer Software.   

Job Responsibilities

• Lead the user acquisition strategy for Razer Software products like Razer Chroma, Razer Synapse and Razer Axon.
• Create a positioning and communication strategy for Razer Software including advertising, events and public relations.
• Drive the strategy with Global Business Development teams to grow the Chroma RGB ecosystem through partnerships with game developers and hardware partners.
• Develop and implement marketing launch plans to align with product team objectives and set success metrics for marketing teams.
• Coordinate cross-company initiatives with a variety of stakeholders including Razer hardware, services, sales and global marketing teams.
• Seek and manage partner collaborations to grow the Chroma RGB ecosystem.
• Monitor and evaluate the effectiveness of each marketing campaign.
• Responsible for managing the marketing budget and approval processes.

Pre-Requisites

• Bachelor’s degree with 8-10 years of relevant marketing or product management experience with proven track record of success in PC software.
• Solid expertise and experience in execution of product marketing strategies and campaigns in both a strategic and tactical sense
• A strong self-starter mentality and the capability to build relevant connections with internal & external stakeholders.
• Ability to work smart in a fast-paced, ever-changing and high-growth environment.
• Curiosity to discover new marketing trends and to know what our competitors are doing in our industry.
• Strong interest in tech products and gaming industry is a plus.
• Excellent communication skills - both verbally and in writing.
• Passionate about video games.

Pre-Requisites :

Are you game?

Your Career

We are looking for a Director to lead communications for the JAPAC region. In this role, you will be responsible for setting the communications strategy to amplify the work of Palo Alto Networks across 12 countries. A creative and strategic thinker who is excited by tech and innovation and the people that drive it, you are someone who thrives in a fast-paced and collaborative environment and has a proven track record in tech and/or cybersecurity building PR strategies and campaigns. This is a full time position based in Singapore, reporting into the Communications team in our California HQ. 

Your Impact 

• Establish a PR strategy in conjunction with senior Sales, Systems Engineering, Legal/Policy, Marketing and People leaders
• Identify and build media opportunities to amplify Palo Alto Networks work across the region
• Manage PR agencies across 12 countries to deploy the strategy 
• Strengthen and develop relationships with reporters across the region
• Create op-eds, blog posts and other content to support Palo Alto Networks priorities
• Manage and train a team of three including JAPAC spokespeople
• Support regional analyst outreach and opportunities

Who we are looking for

The Custody Product organisation is recruiting for an APAC Custody Product Head to run the product in the region and be a key part of the custody leadership group.  State Street’s product organisation is leading an exciting period of transformation for the business and requires an experienced APAC Custody Product Head to join the team and take the business forward.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

As the APAC Custody Product Head, you will be responsible for Global Custody and Direct Custody Products in APAC.  The individual will have responsibility for the P&L and product strategy collaborating closely with internal stakeholders across technology, operations, sales and client management teams. The industry is embarking on a period of significant change, innovation and new business opportunities and State Street is looking to play a leadership role. The role will report directly to the Global Head of Custody Product and will matrix to the APAC Head of Product Management.

What you will be responsible for

As APAC Custody Product Head, you will

• Developing and driving the vision and product strategy

• P&L Management

  • Partner with the business to drive revenue and profitable growth

  • Own product commercials for direct and global custody across the region

  • Partner with operations to manage operating costs, drive process improvements and improve cost to serve

  • Provide market insights to drive development and competitive positioning of the product

• Lead the development and execution of the APAC custody product strategy including ongoing priorities and annual investment decisions

  • Identify areas of improvement in the core products

  • Explore new business opportunities that help to shorten the chain of custody, drive efficiency and reduce risk

  • Participate in Industry groups across the region to drive market leadership and change

  • Partner with clients and industry participants to drive and deliver value added products

• Collaborate on commercial topics with key stakeholder and business partners across functions including legal, risk and compliance.

What we value

These skills will help you succeed in this role

• Senior level, experienced talent with deep subject matter expertise in direct custody, global custody and the broader asset servicing product set

• Proven track record of working with large complex clients and establishing strong partnerships at all levels

• Strong working knowledge of technology, market infrastructures and industry partners that support the global custody chain

• Excellent client skills and the ability to engage at all levels

• Strong understanding of operational processes across all aspects of Global and Direct Custody

• Active participation in industry groups across the region, showcasing State Street’s thought leadership and actively driving the advocacy agenda

• Ability to effectively communicate at all levels within an organization

• Demonstrates strong leadership skills and the ability to effectively manage and mentor staff

• Proven ability to execute on product deliverables and strategic vision

Education & Preferred Qualifications

• Seasoned MD/ED with 15+ years’ experience in Financial Services

• Worked in Product organisations in prior roles

• Prior experience working in Custody/Banking/ Asset Management

• Consultative experience working with large complex institutional investors

• Strong team player who can thrive in a large complex global organization

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Be masterful in client engagement and build strong relationships
• Be able to liase with the C-Level of our customers and prospects, sharing the power of Salesforce, and leaning into the Industry approach
• Develop an industry-specific point of view, and evangelize it - for each industry vertical. You and your team will use these market-leading strategies to help our clients grow and transform their business with Salesforce.
• Coach your team to develop in their careers, and inspire your team to do their best work
• Participate in strategic deals and support team members as needed to grow the business.
• Drive strategic initiatives and programs across Solution Sales to actively support the career development and advancement of ASEAN Solution Engineers
• Elevate the Salesforce brand across the region; skilfully storytelling our GTM of AI + Data + Industry CRM.

• Exceptionally strong business and technology acumen. You understand the social, economic and technology trends that are shaping our lives, and you can succinctly articulate a vision for how Salesforce can make a meaningful and highly differentiated contribution to the success of our customers
• Extensive experience and a proven record of consistently and successfully selling complex enterprise technology solutions to both business and technology stakeholders or relevant consulting experience
• Outstanding executive presence and are comfortable engaging at all levels within a customer’s organisation
• Experience and perspective across all segments of the GTM including our largest enterprise accounts down to our emerging small business accounts
• A demonstrable track record of success across the ASEAN region by partnering with Sales stakeholders to achieve revenue objectives.
• Good analytical capabilities, be organised and able to work many tasks at the same time.
• Support the Solution Sales team by providing guidance on sales strategies, approaches to solve specific problems, as well as a represent their team's needs to executive staff.
• Able to communicate equally with internal resources such as Sales Management, Product Marketing, Development, and Customer Success to gain commitment and support.
• Good fundamental sales skills (Value and Solution Selling) and advanced leadership skills

• Strong leadership capabilities
• Experience in consulting, coaching and mentoring
• Ability to operate effectively in a fast-paced, team environment
• A strong drive for results
• Strong engagement and communication skills
• Consultative selling experience
• Can collaborate and influence in a “win as a team” environment
• Resourceful
• Is a trusted advisor to the customers and colleagues
• Background working in a senior role within a target industry will be advantageous

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Job Title

Job Description Summary

Job Description

About the role

• Pitching and winning assignments for valuation & advisory team

• Prepare and write valuation reports on real estate properties and markets.

• Gather, analyse and organize information systematically

• This role will conduct valuation assessments, market studies and write formal reports for all types of real estate properties, including commercial, industrial, land hotel, residential and others; and any other ad-hoc projects that you may be required to undertake at the Company’s discretion.

• Ad-hoc duties as assigned by the Valuation & Advisory Executive Director

• Help to coach and train junior valuers. 

• Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

• Cross-sell other teams’ capabilities when the opportunity arises

About you

• 7-10 years of relevant experience

• Degree in real estate or equivalent

• Member of SISV and an licensed appraiser (optional)

• Demonstrated problem solving and organizational skills and ability to handle pressure

• Flexible and adaptable; enjoys problem solving and is not fazed by ambiguity

• Strong business acumen and analytical skills with attention to details

• Meticulous and numerically competent

• Consistently demonstrates clear and concise written and verbal communication skills

• Good origination and client facing skills with relevant client network and track business development (collect research, analyze industry trends)

• Ability to manage and guide a team of valuers

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As a Regional Planning Director, you will be working closely with local media teams to drive regional strategy & operational excellence across the region.

Specifically, you will be responsible for:

• Work closely with global and business lead to develop regional guidelines in adherence to global strategy
• Day-to-day Client Lead
• Work closely in support of the account/network lead on all operational and network matters
• Ensure local & hub adoption and adherence to global guidelines, mandates, benchmarks
• Work together with hub team to drive operational excellence across execution and reporting
• Ensure media deliverables are met on time and within budget and align with clients' objectives
• Manage hub transition & activation timeline
• Facilitate & manage all global and client requests (e.g. plans/spends/reporting, vendors rate cards/media kits, etc.)
• Ensure clear documentation on all communications with all parties
• Develop, manage cross-country planning/buying process and scopes, billing process flow
• Review and facilitate work orders for regional funded activities
• Manage finance/billing request (i.e. status updates) from client
• Work closely with finance team and local markets to report on financial matters
• Work with Hub team to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance)
• Follow-up with clients on aging matters
• Able to lead and manage strategic business partnerships that are critical to the client’s business
• Experience in driving strategic business development recommendations and ensuring follow through of the same across teams and markets
• Solid integrated planning experience and able to develop guidelines / toolkits to help ensure consistency in planning principles across markets for the business
• Able to drive business plan reviews across markets in alignment with the client’s goals
• Experience in working with multiple digital ad techs and is able to lead in developing, planning and activating data driven initiatives alongside the planning team
• Experience with managing brand safety guidelines and ensuring local market teams are adhering to these guidelines
• Strong team leadership skills
• Able to work collaboratively across specialist partners within the network

Nanyang Business School competes with top business schools worldwide to attract senior professionals from diverse backgrounds to join its graduate programmes. The key purpose of the role is to provide world-class career services to NBS’s graduate students, and manage employer relationships in key sectors, and source for suitable positions for NBS’s graduate students.

The position holder is responsible for driving employer engagement with companies in China, to bring jobs for 300 to 400 students.

Responsibilities:

1. GSCDO leadership:

• Engage in team leadership to problem-solve GSCDO’s strategy, including identifying and introducing strategic initiatives for GSCDO that will lift the level of career services for all GS participants.
• Lead the operationalisation of new strategic initiatives for GSCDO, including and not limited to leading team to launch these initiatives.
• Engage with the GSCDO team in providing multi-faceted career workshops, networking events, company presentations, etc.

2. Drive Business Development and Employer Engagement to secure full-time jobs and internship opportunities in China:

• Develop strategy for tiering and engaging companies in China, with view to securing full-time jobs, internships and industry projects for students.
• Identify and build strong partnerships with recruiters and hiring managers in China, particularly in key hiring sectors.
• Work closely with internal NTU/NBS stakeholders such as Associate Deans, Academic Directors, Program and Management Office, NTU Career Office, Alumni Affairs Offices, Development Offices to source for full-time jobs and internship placements from existing and new industry contacts.
• Maintain a deep understanding of market factors relative to employer organisations in China.
• Cultivate deep relationship with China-based alumni, particularly in key hiring sectors.

3. Partner for all China roles:

• Be the go-to partner for all GSCDO Career Leads in areas of understanding China employers and employment trends.
• Support NBS endeavors in China e.g., sourcing for industry projects and managing industry visits (e.g. SIFT).

4. Provide student counselling for all China roles:

• Develop calendar of recruitment activities to ensure pipeline of China roles are availed to all post-graduate students.
• Place students in their desired roles (full-time jobs and internships).
• Monitor student’s performance and growth during internships and prepare to intervene with win-win solutions for both student and industry partner.
• All other tasks assigned to role.

Requirements:

• Degree from a top-tier global business school is required.
• Good knowledge of practices and hiring mandates of companies across different sectors in China.
• At least 10 year’s work experience, possessing strong and deep networks with companies in China.
• Proven track record of business development including internal and external successful collaborative and leadership experience.
• Work experience in China and other international markets will be a distinct advantage.
• Outstanding ability to manage senior stakeholders, as well as interacting with people of varying levels and backgrounds.
• Excellent interpersonal skills and presentation skills, including ability to deliver high impact presentations to senior executives.
• Excellent oral and written communication skills in Chinese and English due to the need to communicate and work with stakeholders in China
• Takes initiative and is a good team player.
• Meticulous with good eye for details.
• Able to work under tight deadlines.

The Centre for Lifelong Learning and Individualised Cognition (CLIC) invites applications for the position of Principal Research Scientist.

Key Responsibilities:

• To support CLIC Directors Prof Zoe Kourtzi (University of Cambridge) and Prof Annabel Chen (Nanyang Technological University) in providing leadership and day-to-day management of all CLIC research activities

• To supervise and coordinate all CLIC programme staff (senior research fellow, research fellows, research associates, assistants and administrative staff) employed in Singapore

• To facilitate co-ordination and communication between PIs from the University of Cambridge (UK) and Nanyang Technological University (Singapore)

• To facilitate efficient work integration across the different individual work packages

• To contribute scientific leadership on the CLIC programme of research, with a particular focus on the neuroscience of learning across the lifespan. Subject to the approval of the funder, it is anticipated that the post holder would be part of the principal investigator team for CLIC.

• To provide oversight of required academic inputs to funder reporting and grant terms compliance processes to ensure high-quality, programmatically synergetic communications with funder and funder advisory committees

• To be responsible for ensuring the programme’s ethics and governance responsibilities are properly fulfilled

• To promote CLIC research activities within Singapore and internationally, with a view to widening the international research impact

• Communicate material of a specialist or highly technical nature to a wide range of scientific and non-scientific stakeholders

• Develop links with external contacts such as other educational and research bodies and Singapore government ministries, agencies and other stakeholders

• Preparation of proposals and applications to external bodies, e.g., for funding and contractual purposes to continue, further support and/or progress the research goals of the CLIC programme

• To conduct individual and collaborative research projects within the scope of the CLIC programme and write up for presentation and publication

• Develop links with external contacts such as other educational and research bodies and Singapore government ministries, agencies and other stakeholders

• To originate and develop external networks, for example to identify sources of funding, or build relationships for future activities

• Manage the use of research resources and ensure that effective use if made of them, manage/monitor research budgets

Job Requirements:

• PhD in the relevant specialist subject area

• Expertise in the science of learning, with a particular focus on cognitive neuroscience methods and mechanisms of learning in young people

• Experience of data management and analysis, with great attention to detail and excellent record keeping

• Experience of experimental design, data quality control, data processing, statistical analysis, and integration and visualization of data from multiple platforms

• Strong abilities in strategic thinking and planning; the ability to guide and harmonise several programmes of work and oversee and coordinate multiple teams and management arrangements

• Ability to work both in a team and pro-actively, using own initiative to prioritise and manage own workload, to work under pressure and meet tight deadlines and maintain confidentiality

• Role holder must have excellent IT skills and data analysis experience

• Flexibility, good time management and ability to prioritise a diverse and changing workload

• Experienced in conducting individual and collaborative research projects

• Enthusiastic to undertake management and administrative duties and have a track record of securing research funding

• Proven ability to lead and inspire a team and work with vision and foresight

• Ability to support staff individual and team growth, and in doing so promoting a productive and supportive culture

• Possess sufficient administrative skills to manage projects including financial management

• Ability and willingness to be located in Singapore

• Extensive prior experience and deep knowledge of the Singapore research environment, in particular, experience with setting up local research infrastructure, conducting human psychological research, and liaising with local research entities

Please apply by uploading your CV and academic transcript to NTU job portal link.

If you have any questions, please feel free to reach out to us at clic@ntu.edu.sg.

We regret that only shortlisted candidates will be notified.

Join our powerful and diverse team at Jellyfish, as an Account Director and contribute to our global network of talented individuals who are dedicated to inspiring clients, partners, and each other through exceptional client management.

In this role, you will have the opportunity to collaborate with a powerful team, leveraging your expertise to drive client success and foster strong relationships. We value proactive individuals who can effectively communicate the value of our services and identify innovative solutions to meet client needs.

If you are passionate about delivering exceptional client experiences, thrive in a collaborative and fast-paced environment, and have a proven track record in client management, we invite you to join us as an Account Director at Jellyfish. Together, we can make a significant impact on our clients' businesses while fostering professional growth and success within our team.

Key Responsibilities:

• Lead one or more client accounts, demonstrating exceptional client relationship management and achieving high NPS scores and client retention rates.
• Establish oneself as a trusted advisor to clients, expanding our network within client organizations and fostering strong partnerships.
• Effectively lead Quarterly Business Reviews, providing strategic insights and demonstrating value to clients.
• Lead renewal efforts, ensuring a seamless process and successful contract extensions.
• Work with the client and immediate project teams across various localization/production-related projects.
• Develop comprehensive briefs to address client business problems and guide the team in delivering the desired objectives.
• Provide oversight of the current client portfolio while driving growth activities through documented Account Growth Plans and collaboration with department/industry leads to pursue new opportunities.
• Manage commercial targets, ensure adequate resources for client projects, and collaborate with Hub leads to address any gaps or challenges.
• Possess fluency in all Fundamental Tools, identifying and addressing any gaps to ensure excellent client management standards are upheld.
• Successfully drive growth through new product activations, additional projects, market expansion, and increased media spending, leveraging collaboration with the Hub lead when necessary.
• Shift conversations towards outcomes rather than outputs, effectively articulating the value exchange to clients.

Strategic Project Initiatives:

• Support and advocate for the execution of Client Management best practices across client teams through the effective utilization of Advanced and Strategic Fundamental Tools.
• Maintain accurate account, contact, and opportunity data in Salesforce.
• Monitor client health indicators such as Net Profit Contribution (NPC) and Net Promoter Score (NPS), taking proactive actions to optimize them with the support of the Project Management team and relevant capabilities.
• Cultivate the development and growth of external partnerships (e.g., Google, Facebook, Salesforce, Amazon) by building strong relationships with stakeholders and jointly developing growth plans for clients.
• Foster the career development of team members by supporting up-skilling and coaching other Client Management team members and understanding individual development needs.
• Lead the team in delivering work that showcases client successes and serves as compelling case studies.
• Identify and address any gaps across multiple departments to ensure optimal team functioning and secure client renewals.
• Ensure accurate revenue and pipeline forecasts for assigned clients at all times.

As an Account Director at Jellyfish, you will play a vital role in driving exceptional client experiences, fostering growth, and delivering impactful results. If you thrive in a fast-paced environment, possess strong leadership skills, and are passionate about client success, we invite you to join our team.

What you get to do in this role:

• Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
• Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
• Evolve account planning tools, processes and technology to align with a complex selling environment 
• Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
• Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
• Own the enablement, comms and change management plans for strategic program rollout
• Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
• Proactively and continuously identify opportunities to improve adoption and increase field productivity

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the event status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget 
• Work with Talent & Culture to recruit suitable colleagues  
• Control outsource labour supply, casual labour and overtime
• Participate in regular BEO meetings with culinary, catering and sales teams to ensure the needs and expectation of the event organizer are being met 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure regular training and re-training are conducted for casual employees 
• Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by 
• Ensure hygiene and food safety compliance in the premise and related areas 
• Implement, monitor and maintain control measures which have impact on food costs, beverage costs, labour costs and operating supply costs for the premise and to be in line of budget
• Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise 
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence 
• Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved 
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement 
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

Your Role

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Head of Operations - Global Customer Services, JAPAC at Palo Alto Networks, the individual will play a crucial role in enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Professional Services, Customer Success and Technical Support teams. The Head of GCS Operations, JAPAC will perform data analysis and provide relevant insights to aid the Vice President of Global Customer Success (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be instrumental in establishing robust operating rigor and feedback mechanisms that inform product improvements and in driving initiatives to maintain high standards across GCS, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, the Director of Operations will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the operating cadence with the company's overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

Title                                                    Product Regional Director
Desired Location                               Singapore / China

Hybrid – Remote

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI.  Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission 

We are looking for a Product Regional Director to join our fast-growing Product Readiness team. Reporting to our SVP Global Products, you will be supporting the team on business growth in Asia Pacific.

You will have a key focus on understanding customer drivers of demand / need. Assess localization need for products, solutions. Support market expansion in new markets, e.g., Thailand and Vietnam. Support client success with our strategic customers, and engage with domestic and global customers in the region. The role also requires engaging internally with a broad cross-functional team including business development, product, operations, engineering and risk to name a few.

Key responsibilities include, but are not limited to:

-       You have an intellectual, problem-solver and logical mind with the ability to synthesize data, insights, and feedback from multiple sources. You are comfortable in translating abstract ideas and information into concrete short-term and long-term product bets that support Nuvei’s growth.

-       You are a “roll up your sleeves” leader who can work with product, development and customer teams to define what is required to deliver the product commercially.

-       You are known by internal and external stakeholders as collaborative and inspirational. You foster strong relationships and alignment across different stakeholders within and outside the organization

You will be a high-impact individual contributor whose responsibilities will include, but not be limited to:

-       Make use of our payments infrastructure to improve the performance of existing product suite, while evaluating any new products, platforms that prove to have incremental value (bias towards significant differentiation)

-       Seek out innovation in the merchants services domain by considering consumer’s needs, relevant regulatory and technological trends that could influence Nuvei’s approach to payments in the short-term vs. the long-term (social gaming, x-border transfers)

-       Build a framework for what is commercially ready – beyond development to be ready for market. 

Qualifications include, but are not limited to:

-       5+ years of experience in Product Management (B2B or B2C)

-       Knowledge of payments technologies (e.g. network tokens, PINless, Faster Payments, ACH, etc.) is a plus

-       Highly analytical with the ability to use data to make decisions

-       Strong verbal and written communication skills

-       Impeccable judgment and integrity

-       Ability to juggle multiple critical tasks simultaneously

-       Bachelor's degree, MBA a plus

-       Willingness to travel as needed, globally

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Benefits

·       Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei’s growth

·       2.5 additional days of annual leave a quarter, if company hit quarterly targets

·       Private Medical Insurance 

Working Language

·       English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and hybrid funds. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:
• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

Team Summary

The Products and Solutions team is responsible for developing product strategy, providing the thought leadership and long-term design for the growth of credit, debit and prepaid products across the market. This includes Issuer Engagement, Benefits & CVP, Digital Deployment and Digital Solutioning for Visa Solutions in market.

This team is a critical function tasked with driving the use of Visa credentials and solutions across existing and new clients in the market. In addition, the Products and Solutions team also serve as key influencers of the broader payments strategy in the market that helps drive innovation and growth in the large ecosystem.

What a Head of Products and Solutions does at Visa:

The Head of Products and Solutions, Singapore and Brunei will be responsible to lead the Singapore and Brunei product team, working closely with the Country Manager. The position will have significant interaction with all the major geography-based functions (Marketing, Merchants Sales and Solutions, Government Relations etc.) as well as Visa Singapore-based executives, across Digital Solutions, Data Solutions, Core Solutions as well functions like Merchant Sales and Solutions, Corporate Strategy and Marketing.

The primary responsibilities of the Head of Products and Solutions, Singapore and Brunei would include

• Develop, deliver and activate product strategies
• Establish and enhance pipeline of product enhancements, developments and acceleration plans
• Launch new product initiatives on time, within budget and across multiple clients
• Manage the Core Product category to grow share and usage of Visa credentials across Consumer and Commercial segments
• Manage and meet financial performance indicators for Visa core products in Singapore and Brunei including revenue targets, operating expense budgets.
• Manage and meet business metric performance for Visa core products in Singapore and Brunei, including CIF, payment volume, transaction volume and international cash
• Lead a team of innovative and engaged individuals focused on delivering best in class products to address local customer preference and anticipated needs.

Why this is important to Visa

This role is responsible for driving the growth and expansion of Visa solutions in Singapore and Brunei – this includes direct revenue goals as well as product penetration and ecosystem development goals. The Head of Products and Solutions in a market will act as a key influencer in the country leadership team and act as a key advisor to clients in the market.

Projects you will be a part of:

As Head of Products and Solutions for Singapore and Brunei, the successful candidate will be working on

•       Building and scaling Visa’s solutions

•       Accelerating the growth of Visa Solutions with banks in Singapore and Brunei

•       Introducing, enabling and expanding the use of Visa’s new products and solutions (including new acquisitions) in the market to drive direct and indirect revenue

•       Regularly interfacing with key payment ecosystem leaders – including issuers, merchants, regulatory bodies and industry experts

Primary Responsibilities:

The Director of IT is responsible for the following task but not limited to the below:

• Oversee hotel IT Services team from managerial aspects and provide guidance to ensure all technology based questions can be answered promptly.
• Manage the day to day operations and scheduling of IT colleagues.
• Ensure that the team consistently provides a high level of operational stability for property based technology, and high levels of service and support to colleagues and guests
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, according to The Finance & Accounting Policy Manual and as outlined in the Systems Manager user Guide.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Attend operational meetings as required.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Contribute to Technology Services knowledge base.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Provide point of escalation support to Accor team.
• Assist and support the hotel’s strategic plan implementation.

ABOUT THIS JOB  

At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior is what motivates us. Leveraging on the ongoing innovation in technology, our work includes, but not limited to, helping our clients set growth strategies, determining what products or services ultimately get into the markets and driving their marketing and trade execution. 

The Associate Director will lead a dynamic team of junior and mid-level researchers (comprising managers and executives) to manage and execute market research studies for our local and global clients. 

He/she should be recognized as having an expertise in quantitative market research. Well-versed and hands-on experience across all research solutions and statistical modelling techniques including (but not limiting to) brand equity/ health studies, shopper or U&A studies, segmentation, concept/product tests, customer experience and satisfaction studies. 

The position of Associate Director will be offered based on the years of experience and seniority of the candidate.  

Responsibilities 

As an Associate Director for Consumer Insights, your responsibilities and key expectations will include: 

Business Focus 

• Be accountable for the team's financial KPIs (both revenue and margin); continuously monitor actual versus budgeted performance and make interventions if needed. 

• Be an active business developer in generating opportunities with both new and existing clients. 

• Fluency in financial processes and in compliance with Nielsen IQ financial strategy and KPIs. 

• Be current with latest developments in market research and constantly suggest refinements to current processes and approaches. 

 Client Management

• Provide ideas and thoughtful insights into new ideas and initiatives for clients, showing competency, mastery and consultative skill. 

• Lead and promote strategic conversations and meetings with clients, which result in business opportunities. 

• Further foster strategic clients’ relationship with aim to provide impactful solutions to clients’ business issues. 

• Drive overall client satisfaction to achieve high Net Promoter Score (NPS). 

Insights Delivery

• Familiar with the end-to-end process of the market research process. 

• Translate data to insights, create compelling stories and powerful synthesis of findings to drive high impact business decisions through insightful and actionable recommendations. 

• Actively drive issue-based analyses, build effective analytical presentations and consultative storytelling to clients and present to the clients including C-suite management in a straight-forward way. 

 Team Management 

• Inspiring the team and building good team culture with active engagement in driving team spirit. 

• Actively seek opportunities to create team diversity in background, opinion, and mindset. 

• Establish an open culture in which team members are challenged but treated with respect and rewarded as appropriate. 

• Good team resource management leading to on time delivery & meeting quality expectations. 

• Assess, manage and develop talents including setting performance objectives and provide on-going feedback. 

Reporting to the Managing Director, Business Development in Singapore, we are looking for someone to join the team in a leadership role to help support our business development activities in Singapore. Key Responsibilities include the following:

• Developing business with asset managers and asset owners across all aspects of asset servicing including fund administration, loan administration, custody, outsourcing, FX Overlay, banking & payments
• Working independently & owning the sales cycle from lead generation to closure of deals
• Create a prospect list and develop strategies to effectively engage those prospects
• Efficient use of Salesforce - log prospective clients, key influencers and logging of meeting notes
• Monitor competition by gathering current marketplace information on pricing, products and new products
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in Industry & Professional bodies
• Gather market insights and work closely with Product Development to ensure our offering is market leading.
• Communicate and collaborate with Line of Business Heads, Marketing and Operations team members
• Contribute to the team effort and work on special projects

Food Production Planning

• Craft sophisticated, high-end menus that showcase culinary creativity, exquisite presentation, and use of premium ingredients.
• Collaborate with chefs to develop unique signature dishes that embody
• luxury and exclusivity.
• Menu planning
• Collaborate with Guest chefs' promotions.
• Standard recipes with clear COG and production descriptions.
• Develop and maintain quality levels.
• Develop food specifications for Halal & all outlets.
• Develop brief description of all menu items as it relates to taste, texture and ingredients; show and tell for all items served.
• Ensuring adherence to budget and forecasting of food cost

Quality Assurance:

• Establish and maintain the highest standards of culinary excellence, ensuring a consistent and unparalleled dining experience.
• Conduct regular tastings and inspections to guarantee the quality and precision of every dish. Regular review of guest comments so that improvements can be driven in VOG
• Liaison between Food and Beverage departments and rest of hotel effective for guest experience.

Operational Precision:

• Streamline kitchen operations to reflect the precision and efficiency expected in luxury & large scale dining.
• Implement systems that uphold the seamless execution of culinary services in a multi-location luxury environment.

Raffles City Convention Centre:

• Supervise culinary department, delegating and assigning duties and responsibilities to the Executive Chef, Chief Steward and staff to ensure the accurate and timely production of all catering events.
• Evaluate changes in guest needs, the hotel’s guest mix, industry and competitive trends to recommend appropriate products, services and operational changes to ensure guest satisfaction, market dominance and financial returns.
• Develop daily, seasonal and special event menus designed to increase sales and enhance the guest experience.
• Meet with clients as needed to ensure total guest satisfaction.
• Establish and ensure adherence to all product quality, consistency, presentation, portioning.
• Direct and train staff on new food items and provide on-going monitoring to ensure comprehension.
• Design skills level training and development plans for all culinary team members.
• Supervise, assign duties and responsibilities to ensure proper kitchen and equipment maintenance, efficiency, storage, safety and sanitation in multiple kitchens and food service areas.
• Conduct regular safety, sanitation and general product and personnel inspections to ensure all hotel standards and state health regulations are met.
• Forecast labor expense and overseeing the scheduling of the culinary and stewarding staff to ensure both adequate staffing and budgeted labor costs.
• Recruit, interview, train, coach, praise, counsel and discipline in accordance to company standards.
• Ensure all necessary reports and forms are completed on time and filed in accordance with company standards.
• Conduct and participate in daily, weekly, monthly and quarterly meetings to ensure exceptional communication and adherence to all operational procedures and expectations.

Administration/Supervisory Activities

• Daily supervision of all kitchen areas.
• Reviewing daily reports as they relate to food and labour / food waste with immediate follow up where and when required.
• Daily spot checks on purchasing and receiving.
• Periodically participate in month end inventories.
• Budget planning and monitoring for adherence.

Goals And Objective Settings

• Assist to set departments targets and goals and lead the culinary team to achieve goals.
• Communicate effectively with the Quality Team on objectives and goals in order to improve food and event quality.
• Work with engineering department to improve functional operation of kitchens.
• Identify, experiment and implement new technology enhancements to improve work processes.

Personnel Training/Development

• Recruit, mentor, and inspire culinary talent for respective kitchens and stewarding management.
• Foster a culture of continuous improvement and refinement within the culinary teams, ensuring they embody the luxury brand ethos.
• All employees receive formal training necessary for them to perform this job.
• Cross-training is done wherever possible.

Supplier and Ingredient Selection

• Source and maintain relationships with exclusive suppliers of premium and rare ingredients.
• Work with Purchaing team to negotiate with suppliers to secure the finest products and maintain a distinct edge in the luxury culinary market.

Innovation in Luxury Culinary Trends:

• Stay at the forefront of global luxury culinary trends and innovations.
• Infuse creativity and uniqueness into menus, constantly pushing the boundaries of what is considered exceptional.

Brand Ambassadorship:

• Represent the culinary vision of the brand in media events, luxury showcases, and exclusive culinary experiences.
• Contribute to the overall luxury brand positioning through culinary excellence.