Total 7,735 job vacancies in d03 queenstown tiong bahru

PURPOSE OF JOB

Supporting WEO Mechanical business, the ideal candidate shall be equipped with precision machining manufacturing experience.

The individual will work closely with WEO manufacturing sites to ensure product quality is sustained throughout the manufacturing lifecycle of the product. You will facilitate the assessment, identification, correction, and prevention of quality issues via risk analysis and root cause analysis tools.

Reporting to the department head, you will assist in the planning and execution of the corporate quality strategy and tactical action plans rollout. You will be responsible for quality planning and establishing and maintaining metrics to improve quality system processes, process capability, reliability, and quality of the products.

JOB DUTIES

Primary Job Duties – Mechanical Business

Incoming / Supplier Quality:

• Planning of inspection / lead reduction of incoming activities at HQ via factory direct shipment initiative

• Coordinate investigation of quality issues with factory/supplier

• Coordinate MRB review meeting to ensure NCMR are investigate and processed in a timely manner

• Participate in supplier qualification process / performance trending

• Review and prepare inspection reports for shipment

• Lead supplier audit programme

NPI / First Article Inspection & Qualification:

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Support FA source inspection, review FA documentation for completeness and submit FA package for Qualification

• Conduct review meeting to ensure completeness of manufacturing documentation after FA Qualification approval

Quality Improvement / Complaint handling

• Liaison between customer and factory/supplier on quality issues and support recovery plan

• Coordinate investigation and root cause analysis

• Verification of effectiveness and ensure timely closure of CAPA/SCAR

• Execute quality improvement action plan

• Participate in customer weekly meetings

Secondary Job Duties - Quality System / Continuous improvement

• Support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• Lead preparation and handling of customer audits

• Lead improvement / project rollouts

CANDIDATE REQUIREMENTS

Experience:

• 5-8 years experience in an Optics / Manufacturing / Precision Engineering environment

Qualifications:

• Degree in Mechanical Engineering or equivalent

Other Requirements:

• Proficient in English and Chinese language to communicate with customers from Asia, Europe, and USA

• Able to travel to China and Malaysia to support business needs

Key Competencies Required For the Job

• Experienced in the field of Optics / Manufacturing / Precision Engineering environment

• Good understanding in the implementation of QMS (ISO 9001/13485), Quality Assurance and Quality Control methodology

• ISO 9001:2015 Internal Auditor Trained

• Strong understanding in the use of Quality & Process Controls tools (CAPA, 5 Why, Risk assessment, control plan, SPC, metrology, and inspection techniques)

• Able to interpret Engineering drawings

• Critical thinker, Independent, resourceful, and motivated to pick up new skills

PURPOSE OF JOB

Supporting WEO Mechanical business, the ideal candidate shall be equipped with precision machining manufacturing experience.

The individual will work closely with WEO manufacturing sites to ensure product quality is sustained throughout the manufacturing lifecycle of the product. You will facilitate the assessment, identification, correction, and prevention of quality issues via risk analysis and root cause analysis tools.

Reporting to the department head, you will assist in the planning and execution of the corporate quality strategy and tactical action plans rollout. You will be responsible for quality planning and establishing and maintaining metrics to improve quality system processes, process capability, reliability, and quality of the products.

JOB DUTIES

Primary Job Duties – Mechanical Business

Incoming / Supplier Quality:

• Planning of inspection / lead reduction of incoming activities at HQ via factory direct shipment initiative

• Coordinate investigation of quality issues with factory/supplier

• Coordinate MRB review meeting to ensure NCMR are investigate and processed in a timely manner

• Participate in supplier qualification process / performance trending

• Review and prepare inspection reports for shipment

• Lead supplier audit programme

NPI / First Article Inspection & Qualification:

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Support FA source inspection, review FA documentation for completeness and submit FA package for Qualification

• Conduct review meeting to ensure completeness of manufacturing documentation after FA Qualification approval

Quality Improvement / Complaint handling

• Liaison between customer and factory/supplier on quality issues and support recovery plan

• Coordinate investigation and root cause analysis

• Verification of effectiveness and ensure timely closure of CAPA/SCAR

• Execute quality improvement action plan

• Participate in customer weekly meetings

Secondary Job Duties - Quality System / Continuous improvement

• Support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• Lead preparation and handling of customer audits

• Lead improvement / project rollouts

CANDIDATE REQUIREMENTS

Experience:

• 5-8 years experience in an Optics / Manufacturing / Precision Engineering environment

Qualifications:

• Degree in Mechanical Engineering or equivalent

Other Requirements:

• Proficient in English and Chinese language to communicate with customers from Asia, Europe, and USA

• Able to travel to China and Malaysia to support business needs

Key Competencies Required For the Job

• Experienced in the field of Optics / Manufacturing / Precision Engineering environment

• Good understanding in the implementation of QMS (ISO 9001/13485), Quality Assurance and Quality Control methodology

• ISO 9001:2015 Internal Auditor Trained

• Strong understanding in the use of Quality & Process Controls tools (CAPA, 5 Why, Risk assessment, control plan, SPC, metrology, and inspection techniques)

• Able to interpret Engineering drawings

• Critical thinker, Independent, resourceful, and motivated to pick up new skills

Responsibilities:

Attend to guest room and public area maintenance as reported by Front Office and Housekeeping.

Carrying out preventive maintenance of all electrical installations and equipment.

Other tasks and responsibilities includes upkeeping and maintenance of fixtures & fittings, carpentry, painting and plumbing works.

Requirements:

Possess minimum National Technical Certificate

Able to perform 3 rotating shifts, including weekends and public holidays.

PURPOSE OF JOB

Supporting WEO Mechanical business, the ideal candidate shall be equipped with precision machining manufacturing experience.

The individual will work closely with WEO manufacturing sites to ensure product quality is sustained throughout the manufacturing lifecycle of the product. You will facilitate the assessment, identification, correction, and prevention of quality issues via risk analysis and root cause analysis tools.

Reporting to the department head, you will assist in the planning and execution of the corporate quality strategy and tactical action plans rollout. You will be responsible for quality planning and establishing and maintaining metrics to improve quality system processes, process capability, reliability, and quality of the products.

JOB DUTIES

Primary Job Duties – Mechanical Business

Incoming / Supplier Quality:

• Planning of inspection / lead reduction of incoming activities at HQ via factory direct shipment initiative

• Coordinate investigation of quality issues with factory/supplier

• Coordinate MRB review meeting to ensure NCMR are investigate and processed in a timely manner

• Participate in supplier qualification process / performance trending

• Review and prepare inspection reports for shipment

• Lead supplier audit programme

NPI / First Article Inspection & Qualification:

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Support FA source inspection, review FA documentation for completeness and submit FA package for Qualification

• Conduct review meeting to ensure completeness of manufacturing documentation after FA Qualification approval

Quality Improvement / Complaint handling

• Liaison between customer and factory/supplier on quality issues and support recovery plan

• Coordinate investigation and root cause analysis

• Verification of effectiveness and ensure timely closure of CAPA/SCAR

• Execute quality improvement action plan

• Participate in customer weekly meetings

Secondary Job Duties - Quality System / Continuous improvement

• Support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• Lead preparation and handling of customer audits

• Lead improvement / project rollouts

CANDIDATE REQUIREMENTS

Experience:

• 5-8 years experience in an Optics / Manufacturing / Precision Engineering environment

Qualifications:

• Degree in Mechanical Engineering or equivalent

Other Requirements:

• Proficient in English and Chinese language to communicate with customers from Asia, Europe, and USA

• Able to travel to China and Malaysia to support business needs

Key Competencies Required For the Job

• Experienced in the field of Optics / Manufacturing / Precision Engineering environment

• Good understanding in the implementation of QMS (ISO 9001/13485), Quality Assurance and Quality Control methodology

• ISO 9001:2015 Internal Auditor Trained

• Strong understanding in the use of Quality & Process Controls tools (CAPA, 5 Why, Risk assessment, control plan, SPC, metrology, and inspection techniques)

• Able to interpret Engineering drawings

• Critical thinker, Independent, resourceful, and motivated to pick up new skills

Overview

The Manager, Business Development and Accounts Management is pivotal in driving business growth through new customer acquisitions and managing existing customer relationships to maximize satisfaction and retention.

Key responsibilities

1. Maintain a deep understanding of industry trends, market conditions, and competitor strategies.

2. Assist in formulating and implementing business development strategies.

3. Foster strong relationships with existing customers to maintain high customer satisfaction and retention rates.

4. Generate leads and prospect potential customers through networking and research.

5. Prepare and deliver of compelling presentations and proposals.

6. Negotiate contracts and close agreements.

7. Work with other departments, such as Procurement, Operations and Finance, to ensure seamless account management.

8. Prepare regular reports on pipeline of potential customers, account status, transaction results, and other pertinent data for Management.

B. JOB HOLDER’S REQUIREMENT

1. Bachelor's degree in Business Administration, Sales, or a related field.

2. Proven track record of at least 5 to 8 years in business development, sales, or account anagement, preferably in a contact center or similar environment.

3. Strong negotiation skills, with an ability to engage and influence others.

4. Excellent verbal and written communication skills.

5. Proficient in Microsoft Office Suite.

6. Strong analytical skills to identify trends and challenges.

7. Exceptional customer service and relationship management skills.

8. Self-motivated team player with the ability to work independently and collaboratively with stakeholders.

Job Description:

• Implement, deploy and manage NetSuite solutions.
• Recommend best industrial practice to facilitate clients’ business & operation requirements.
• Configure and test detailed functional designs for business solution components and prototypes.
• Conduct requirements gathering with new and existing customers.
• Conduct customer training to enable users in navigating and operate NetSuite specific to their role.

Requirements:

• Project Management skill.
• Minimum three years relevant experience in NetSuite implementation.
• Knowledge and experience with NetSuite workflows.
• Apply best practices for client systems configurations.
• Experience with:Financial management
  Inventory management
  Advanced Procurement
  NetSuite OneWorld
  Revenue Management
  Finance/accounting knowledge
• Experience with OneWorld, Advanced Procurement, Project Management, Job Costing, Revenue Recognition
• Good communication skills
• NetSuite Certified

Main Responsibilities:

• Assist end-to-end payroll processing, including data input, calculations of wages, deductions and taxes.
• Ensure accurate and timely payment of salaries, bonuses, commissions, and other payroll-related payments.
• Handle payroll-related inquiries from clients and provide timely and accurate responses.
• Participate in payroll-related projects and initiatives as needed.
• Assist in the preparation of annual Income Tax (IR8A) and Tax clearance (IR21).
• Keep all payroll information and records maintained by statutory requirements.
• Handle daily attendance checks for the payroll process.

Requirements:

• Minimum 1 to 2 years of relevant experience in HR.
• Able to work independently, multi-task, and be a good team player.
• Able to work in a fast-paced environment.
• Must have a good attitude and motivation.

About our client: Our client is a leading global engineering and project management consultancy embarking on large-scale infrastructure and environmental projects.

*Please note that this role will be hired on a 1-year contract basis for our client's project.

Work Location: Tuas (company transport is provided)

Salary range: Up to $5,400 + gratuity bonus.

About the role:

• Assist Resident Engineer in daily close supervision and coordination duties

• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications

• Keep quality records of all works, monitor and report on work progress

• Responsible for the consistency of quality assurance inspections and testing for works

• Implement quality assurance plan in a well-coordinated manner

• Coordinate with Contractors on execution of works

About you:

• Diploma in Civil Engineering

• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore

• At least 5 years of relevant experience in quality assurance inspections on large infrastructure project or waste/water management projects in Singapore, particularly foundation piles, earth retaining or stabilising structures, instrumentation & monitoring, ground improvement and soil investigation work.

*Please note that only shortlisted candidates will be notified.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

F&B group looking for

Creative Marketing Assistant Manager

This person will report to the Creative Marketing Manager.

Who we want:

-Someone that is very organised and detailed, excellent time management skill juggling multi task, without the need of the Manager's supervision.

-Proactive and initiative to follow up on internal and external matters and report to the Manager.

-Data-driven, strategic priorities, revenue growth target driven.

-Very independent, able to execute task on he/her own without supervision

-Top notch communicator, setting and withholding workplace culture, communicating with internal team members and external stakeholders.

-Creative and spearheading new initiatives

-Able to work flexible hours

Requirements:

-Leading and managing a team, capable of setting pace and tone in the office

-Prior experience in digital marketing (Google Analytics, SEM, SEO, Paid search campaigns, Social media advertising, content management) graphic design, events experiential marketing

-Proven track record of previous marketing strategies/systems/processes

Duties & Responsibilities:

-Responsible for marketing metrics, targets, initiatives and impact, through data analyticals, advising the best course of

action for revenue and brand growth.

-Build and promote the business to a nation recognized brand

-Plan, manage and executing events project, liasing with internal and external stakeholders from planning phase to post-event phase.

-Manage designer in artwork creation to align with marketing strategy

-Manage content creator in content creation to align with marketing strategy

-Work with the Creative Marketing Manager to set up new processes and systems to track and record performances, data and budget.

-Understanding consumer's behaviour, curate strategies to amplify consumer's experience to the best capacity

Probational Salary: $4500

Probation Period: 6 months, or undefined, based on performance.

Working days: Tuesday - Saturday (Weekends might be required depends on events)

Working hours: 11am - 8.30pm (Extra hours on event days or if task is not done)

Interested Applicants please WhatsApp: 9772 7254 or Email: [email protected]

To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellence

Patient care and satisfaction.

• Ensure Procedural Area Readiness
• Adhere to Procedural Areas Readiness in terms of common administrative and operational areas e.g. Ensure Procedure area space is clean, overall décor, brochures, materials and posters are updated, administrative equipment, lights, air-con and telephone are functional in clinic public spaces are down
• Assist with smooth patient journey including registration, discharge, appointment bookings, cashiering and enquiries. E.g. Ensure accurate and timely registration at the counter
• Ensure patient’s Insurance providers are maintained and bills are accurate.
• Follow-up with pre/post scope/operation administrative duties. E.g. Ensure patient receives accurate and timely pre/post-procedure information E.g. book/reschedule procedures and appointments, follow-up on no-show according to doctor’s instructions and TCU information are provided accurately.
• Attend to appointment requests, emails and phone enquiries.
• To provide financial counselling to patient on the fees for consult, investigations, procedures and medication where applicable.
• To provide value added service as developed eg. Phlebotomy, Therapy Aid, Basic ADL assistance
• To lead / train junior staff in value-added services
• Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.

Qualification Required and Area of Discipline

• Candidate must possess at least “A” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.
• When required, candidates should be comfortable with shift work.

Reporting to the Team Lead, you will manage various initiatives that would promote and strengthen strategic relations across the SingHealth Duke-NUS Academic Medical Centre (AMC) and its stakeholders. This includes the facilitation of external collaborations and coordination of joint partnership programmes across SingHealth, Duke-NUS Medical School, NUS, and Duke Health in Durham, USA.

You will manage the AMC website, which includes overseeing the functionality of the website, evaluating website performance, developing new web content, and ensuring timely and clear information dissemination on Academic Medicine initiatives. You will also partner the Academic Clinical Programmes (ACPs) in developing effective outreach efforts to engage clinical leaders, faculties, researchers and administrators across various institutions. As part of the Academic Liaison and Strategic Relations team, you will manage the planning and coordination of Academic Visits, Academic Sharing events and communications efforts in Academic Medicine (e.g. collaterals/posters, webinars, events and conferences).

Another key responsibility includes managing the process for joint appointments of ACP Leadership positions and organising AMcompass induction sessions and online resources. Other aspects of academic liaison and communications include support for academic exchanges, joint appointments for faculty with Duke, coordinating academic visits and the academic visiting scholars programme.

To facilitate collaborations, the job holder will also organise and coordinate various projects and initiatives to support faculty networking, coordinate NUS visitor accounts and access, procurement support, IHL grants, Duke-NUS fixed assets management and other academic partnership activities with Duke-NUS/NUS/Duke. Other secretariat duties include liaison with partnering departments to coordinate approvals at the AMC leadership meetings.

Requirements:

• Degree with at least 2-4 years’ relevant experience and strong track record of stakeholder management, and driving multi-faceted projects with good outcomes
• Good organisational skills with the ability to carry out analytical and coordination work
• Experience in managing events, communications and websites will be advantageous
• Excellent command of both spoken and written English
• Proficient with Microsoft Word, Excel, Powerpoint, Canva, Tableau
• Strong interpersonal skills
• Team player and a strong collaborator
• Self-motivated with the initiative to complete tasks and projects assigned

About our client: Our client is an MNC in the Construction industry.

Work Location: Bukit Timah

Salary: $3,500 - $4,200

About the role:

Accounts Payable:

• Verify and match vendor invoices against PO
• Verify Employee expenses claim
• Process payments
• Prepare information for monthly reports

Accounts Receivables:

• Prepare invoices and ensure delivery of invoices to clients
• Review receivables from clients every week
• Process receipts

Cash flow

• Prepare cash position statement every week

About you:

• Diploma / Degree holder in Accounting / Business Administration / ACCA or equivalent qualification recognized by ISCA
• Has a minimum of 3-4 years of accounting experience
• Has the ability to work independently, communicate effectively, and possess strong interpersonal skills.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Research Assistant (RA)

A Research Assistant (RA) for initiating and managing chronic disease database.

Job Responsibilities

You will be responsible for the following:

1. Initiating and managing chronic disease database
2. To approach patients to invite them to participate in ethics approved clinical research studies, if required.
3. Write and review research papers, present research outcomes and develop collaborations.
4. Contribute to project management and provide guidance to more junior researchers.
5. Perform other related duties incidental to the work described herein.

· Data entry, data management, and data analysis

· Supervision of student researchers and interns

· Quantitative and qualitative data analysis

· Manuscript writing and submission

· Other research-related tasks (e.g. literature review, grant and ethics applications)

Expected results:

· Able to initiate and manage research cohort well, including managing ethics approval, audit, research collaboration agreements, and grant claims procedures

· Screen and recruit eligible patients meeting recruitment targets per week for each cohort

· Manage data entry and data analysis in a reliable and expedient manner

· Able to support grant writing and manuscript writing for submission to journals

Requirements

· Min degree related Science

· Good interpersonal skills

· Self-motivated, independent learner and detail-oriented

· Expertise in data analysis (including using R or python)

· Good writing (scientific writing) skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Calling all content creators!

You will assist the healthcare team in the performance of various basic patient care activities such as wound dressing and assisting with nursing procedures. You will also handle ward administration and housekeeping duties.

Job Description

Job Description as Spa Therapist

- Reporting Function

Reporting directly to outlet Spa Manager

- Job Description

1. Provide consistent professional spa massage (either body or foot) in accordance with spa standards.

2. Ensure a high level of service standards.

3. Responsible for the maintenance of cleanliness and neatness of the spa facilities, treatment rooms and other parts of the spa.

4.Responsible for preparing the necessary treatment products, replenishment of stocks, towel supply, etc.

5. Handle customer queries and concerns efficiently and politely.

6. Follow and comply with the instructions given by Spa Manager.

- Requirements

1. Able to commit work on weekends/public holidays.

2. 6 days work week.

3. Minimum 1 year of relevant experience.

4. Pleasant personality and hardworking.

Additional information

Salary + High Bonus + Incentive!

Vibrant Working Environment

Basic Job Details

• 5.5 Days / Week, Mon-Sat
• 9am to 6pm
• Class 4 Driving License is required

Salary Details

• Basic: $2,500 (before CPF)
• Commission: Up to $2,000
• Petrol is covered
• Vehicle can be driven home (season parking covered)

• Five Days work week
• Medical, Dental allowance
• Working Hours: 8.30am to 5.00pm

Job Responsibilities
In this role, you will be a part of our Logistic team responsible for diligently to undertake Delivery and Operation activities.

Employment Scope:

• Drive and/or assist delivery.
• Collect invoices assigned.
• Check and ensure that the items and quantity match with Packing List/Delivery Order.
• Ensure that customers sign with company stamp on the invoice as acknowledgement of receipt upon delivery of goods.
• Ensure customers do stock checks before leaving the premise.
• Strictly adhere to regulations and safety standards.
• Abiding by all transportation laws and maintaining a safe driving record.
• Loading and unloading of goods including equipment and machineries.
• Any other ad-hoc duties as assigned by managers or supervisors.
• Team player.

Job Specification:

• Relevant experience is advantageous.
• Singapore Class 4 license added advantageous.
• Familiar with Singapore road.
• 1 Year of working experience
• Able to communicate simple English
• Able to carry equipment and cargo.
• Physically fit.

Education level:

• Primary / Secondary School / O level.

Year of working experience: 1 Year

We offer a competitive salary, benefits package as well as opportunities for career advancement.

Interested candidates, please send in your comprehensive resume with current and expected salary via email

The Manager

Practical Mediscience Pte Ltd

115A Commonwealth Drive #04-19

Singapore 149596

Company Website : www.practicalmediscience.sg

Responsibility:

• Handle recruitment
• Carry out internal salary benchmarking for new hires.
• Conduct and process confirmation of appointment
• Handle all aspects of personnel administration inclusive of maintaining employee database.
• Assist in periodic HR reports, such as manpower report, levy report.
• Coordinate annual performance appraisal exercise.
• Administer of all work passes (WP, SP and EP).
• Handle medical insurance and work injury claims.
• Handle staff claims, reimbursements and timesheets.
• Provide administrative support for HR process and policies.
• Handle employee disciplinary issues.
• Coordinate HR events and staff welfare activities
• Support HQ in implementing ideas and plans on Workplace Health Programme
• Provide general administrative support to the factory site, including managing office supplies, coordinating meetings, and maintaining records.
• Assist in travel arrangements and accommodation bookings for employees and visitors.
• Coordinate maintenance and repairs for office facilities and equipment.
• Support in the preparation of reports and presentations as required.

Requirement:

• 5 years of experience in HR and administrative roles, in a manufacturing or factory environment.
• Able to work in Tuas
• Proactive approach to problem-solving and conflict resolution.
• Detail-oriented with exceptional organizational and time management abilities.
• Proficiency in MS Office Suite and HRIS systems.

Vicinity Studio is looking for a Motion Graphics Artist. We are looking for an artist with a great eye for beautiful graphics and the technical skill set to execute on that. The artist will need to know C4D, After effects and basic Premiere Pro.

For this role, the candidate will be a core member of our team and able to work well with the team helping provide solutions, technical know how, and manage small projects.

WHAT YOU'LL DO

• Working with the team to execute Motion graphics projects ranging from simple graphic animations through to complex 3D scenes
• Developing treatments/storyboards/style frames for projects to help visualise ideas.
• Creating graphics in C4D and AE
• Creating motion graphics for other team members to use across other projects
• Building projects with adaptation in mind, keeping layers clean so they can be used for language versioning down the line.
• Troubleshooting challenges that arise in the projects
• Addressing feedback, internally and externally to clients
• Independently manage small projects
• Providing feedback to project managers to stay on top of timelines and flag issues before they arise

WHAT YOU NEED

• C4D
• After Effects
• Photoshop
• Premiere Pro a benefit
• AE Scripting a benefit
• Clean file management

WHO YOU ARE

• Artistic eye – with a great understanding of design, layout, typography, graphics
• Attention to detail – making sure every layer is turned on/off correctly, staying on top of all feedback notes
• Organized – keeping files clean so that they are useable by the next team in the pipeline
• Good communicator – we work on projects as a team and communication is essential to that
• Proactive – seeking out problems and finding ways to solve them to help the team as a whole
• A solid understanding of the post production process from beginning to end

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly-motivated, dynamic and service-oriented individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders.

What you will be working on

You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescapes
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Assistant-Director-Executive-Manager--Quality-Service-Branch----Contract_JR-10000029599-1

• Conduct cycle count by comparing physical stock take to the system and highlight and address abnormality.
• Identify and investigate inventory discrepancies and ensure they can be reconciled.
• Determine and make provision for slow moving & obsolete stocks in store.
• Tracking of near expiry stocks and highlight to MD .
• Manage reconciliation of damage stocks and aging stocks.
• Manage store transfer and stock adjustment effectively.
• Review the workflow and liaise with the respective department to in place preventive measures to reduce stock loss.
• Resolve any inventory issues in a timely manner.
• Prepare & Submit Weekly Inventory Report to MD
• Assist on internal and external annual audit stock take
• Other Ad Hoc projects or responsibilities as required.
• Prior experience in a similar role.
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Do you love chatting on the phone?
Are you a good listener?
Are you a sweet talker?

If yes, you’re the one whom we are looking for!

Location? Bukit Merah
Period? 2 months

Days? Mon - Fri

Hours? 9am - 6pm
Role? Conduct surveys over calls.
Preference? People with telesurveying or call centre experience.
Skills? Excellent communication skills. Basic computer skills (eg. Microsoft Excel)

We are looking forward to having you join our team. Once you complete this project, join us for many other exciting assignments with government agencies, educational institutions, MNCs and SMEs. Hear from you real soon!

• Client Interaction: Regularly review and respond to clients' staffing requests. Maintain positive, ongoing relationships with clients and address their needs promptly.
• Staff Management: Input and verify staff requisitions, schedule staff, and ensure fulfillment of orders. Prioritize staffing by managing new and regular staff bookings. Communicate effectively with staff one-on-one for bookings and updates.
• Operational Management: Utilize the Management System for adding orders, exporting staff data, and updating staff attendance. Ensure accurate and timely updates are communicated to clients concerning staffing statuses.
• Site Support: Provide on-site support including grooming checks and logistics management. Regular site visits are required to ensure smooth operation and to strengthen client relationships.
• Reporting and Documentation: Collect and process client timesheets, ensuring accuracy and timely submissions. Generate and submit detailed reports on account status, industry insights, and staffing efficiency.
• Issue Resolution: Handle emergencies and client issues promptly. Collaborate with internal teams to resolve conflicts and manage client expectations effectively.
• Compliance and Conduct: Adhere to company policies and standards, ensuring professional conduct and high service levels are maintained.

Requirements:

• Education and Experience: NITEC. Related working experience will be a plus.
• Skills: Strong organizational and leadership skills. Excellent communication and interpersonal abilities. Proficient in MS Office and job management software.
• Characteristics: High initiative, flexibility, and the ability to work independently in a dynamic environment. Detail-oriented with a focus on service quality and client satisfaction.

We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Intern. This is a fantastic opportunity for anyone who is looking to gain practical experience in the customer service field. He/ she will report to the Senior Customer Service Representative.

To excel in this role, it is crucial to maintain a calm demeanour when dealing with customers. Additionally, willingness to evolve your digital savviness with our CRM system, software and e-commerce platforms is encouraged. In periods of high demand, it is expected that we provide assistance with order fulfilment, retail responsibilities, jewellery assembly, and actively participate in special events.

What you’ll do:

• Maintain a positive, empathetic and professional attitude toward customers consistently
• Assist customers with general enquiries about products, service process, our brand, refunds, cancellations and exchanges if any in a prompt and timely manner
• Resolve product or service challenges by clarifying the customer's queries; determine the cause of the situation; offer the best solution; expedite adjustment; follow up to ensure resolution
• Assist customers over multi-channel communication platforms such as email, phone, text, social media (FB and IG) and face-to-face
• Collaborate with order fulfilment team to attend customer’s request to fulfil order
• On the job experience at our retail store to gain first hand face-to-face customer service experience
• Provide accurate, complete information by using the right methods and tools
• Follow communications procedures, guidelines and policies
• Provide feedback to improve the customer service process together with the team
• Support any other duties or responsibilities assigned

What we’re looking for:

• Preferably Diploma, general education Degree or Hospitality related courses
• Experience in customer service is a plus
• Comfortable using social media platforms, CRM systems to engage with customers across multiple digital channels
• Good interpersonal and communication skills, fluent in English, written and spoken
• Additional knowledge of another language (written or spoken) would be an advantage
• Experience in e-commerce/retail would be a plus
• Able to work independently as well as collaboratively
• Have a can-do attitude and is a problem solver
• Passion for the fashion and jewel

This internship opportunity is required from September 2024 to Feb 2025