Total 11,468 Full-time job vacancies in singapore north east

Support the health strategy team in operations and administrative work of the Intellect clinics which are integral to Intellect’s vision to be the leading mental health ecosystem in APAC. You will work closely with internal stakeholders to drive workflows, operations readiness and setup.

• Support the development and implementation of standard operating procedures for the Health Strategy Office
• Work with internal stakeholders including but not limited to the commercial and clinical teams to support the operationalisation of corporate contracts 
• Ensure smooth execution of daily operations, including but not limited to appointment scheduling, managing the reception area, submission of claims etc

• Business diploma or degree

• Interest in Mental Health care
• Meticulous and team player 
• Fresh graduates are welcome to apply but any work experience is a plus

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Responsibilities

• Loading and unloading of goods
• Operate lorry crane
• Provide good customer service by fulfilling delivery schedule and orders
• Coordinate with office and site personnel on the delivery and collection of equipment
• Inspect, maintain and upkeep vehicle in good working condition through regular servicing and cleaning of vehicle
• Perform Ad-hoc trips and other duties

Job Requirements

• At least 1 - 2 year(s) of driving experience
• Possess valid Class 4 Driving License with clean record
• Familiar with Singapore roads and buildings with/without GPS
• Able to work on weekend/Public Holidays/irregular should the need arise

Other Information

• Additional allowance for those with forklift/Class 4 license
• Petrol and cash card will be provided by company
• Part-time positions available.
• Salary commensurates according to relevance of work experience.

Responsibilities:

• Lead and manage contractors & suppliers effectively to ensure that the project is completed according to specifications, quality standards, cost and time frame
• Strong site management skills, schedule planning and reporting
• Monitor project's time, cost, quality, scope, resouces and risk management
• Efficiently manage and work closely with clients
• Good knowledge and understanidng of Project Management skills and tools
• Ability to run projects wihtin budget and schedule
• Any ad hoc duties assigned

Requirements

• Minimum diploma in Interior Design, Project Management or equivalent
• 5 years of relevant working experience in interior design / A&A work of hotel
• Good knowledge of Microsoft office skills (Word, Excel and Project )
• Possess effective organizational and follow-up skills with emphasis on attention to details
• Excellent project & people management skills
• Excellent presentation, management and leadership skills

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

No experience/Diploma in precision/mechanical/mechatronic/electrical/electronic/Industrial or related engineering

Basic (no experiene / fresh)-start from $2400+OT+allowances>$3K++

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Roles & Responsibilities

· Hands-on experience in performing professional spa treatments for customers.

· Maintain a good relationship with clients by providing excellent customer service.

· Attend to client needs and provide professional advice on pre-treatment and post-treatment care.

· Introduce packages to customer depending on their requirement(s).

· Ensure overall cleanliness of treatment room, sterilisation of equipment, and proper disposal of consumables.

. Any other ad hoc duties assigned by supervisor.

Requirements:

· Minimum 2 years of experience as spa therapist.

· Hands-on experience in performing treatments.

· Excellent interpersonal, communication and customer service sills.

· Basic language proficiency to correspond with English and Mandarin speaking clients on different beauty treatments.

.Salary $3500-$5500

Job Title: Postdoctoral Researcher in Transportation Mode Choice and Car Ownership Decisions

Job Description:

We are seeking a highly motivated and skilled Postdoctoral Researcher to join our team and contribute to an exciting project focused on understanding individual decisions regarding car ownership and transportation mode choice. The successful candidate will utilize advanced machine learning techniques to analyze real-world data and develop models that elucidate the factors influencing these decisions. This research aims to provide valuable insights for policymakers, urban planners, and transportation authorities to design more efficient and sustainable transportation systems.

Key Responsibilities:

1. Conduct in-depth literaturereviews to understand existing theories and methodologies related to transportation mode choice and car ownership decisions.
2. Collect, preprocess, and analyze large-scale datasets containing information on individual travel behavior, demographic characteristics, urban infrastructure, and environmental factors.
3. Develop machine learning models, including but not limited to regression, classification, and clustering algorithms, to identify patterns and predict individual choices regarding car ownership and transportation mode.
4. Collaborate with interdisciplinary team members including researchers in transportation engineering, urban planning, and data science to integrate findings into comprehensive frameworks.
5. Communicate research findings through high-quality publications in peer-reviewed journals, conference presentations, and reports.
6. Assist in the supervision of graduate students and contribute to the intellectual environment of the research group by participating in discussions, seminars, and workshops.
7. Engage with stakeholders such as government agencies, industry partners, and community organizations to disseminate research outcomes and facilitate knowledge exchange.

Qualifications:

1. A Ph.D. in transportation engineering, urban planning, computer science, applied mathematics, statistics, or a related field.
2. Strong background in machine learning, statistical analysis, and data mining techniques, with experience in applying these methods to real-world datasets.
3. Proficiency in programming languages commonly used in data analysis such as Python, R, or MATLAB.
4. Familiarity with transportation modeling software (e.g., TRANSIMS, MATSim) and geographic information systems (GIS) is advantageous.
5. Excellent written and oral communication skills, demonstrated through a track record of publications in reputable journals and presentations at academic conferences.
6. Ability to work both independently and collaboratively in a multidisciplinary research environment, with a proactive and creative approach to problem-solving.
7. Prior experience in transportation research, particularly in the areas of mode choice modeling, travel behavior analysis, or urban mobility, is preferred but not required.

Duration and Remuneration:

The position is full-time and renewable annually, contingent upon satisfactory performance and funding availability. The salary will be commensurate with qualifications and experience, in accordance with institutional guidelines for postdoctoral researchers.

• Conduct business analysis activities to gather, analyze, and document business requirements.
• Collaborate with stakeholders to understand their needs and translate them into clear and concise requirements.
• Work closely with development teams to ensure accurate and timely implementation of the identified requirements.
• Perform data analysis to identify patterns, trends, and insights that can inform business decisions.
• Develop and maintain documentation including functional specifications, use cases, and process flows.
• Participate in user acceptance testing (UAT) to ensure that delivered solutions meet the specified requirements.
• Provide support and guidance to end-users during system implementation and post-implementation phases.
• Stay updated with industry best practices and emerging trends in business analysis.
• Include gathering and analyzing business requirements, translating them into functional specifications, and facilitating communication between stakeholders and IT teams.
• Skilled in configuring and customizing Life Asia systems to meet business needs, conducting user acceptance testing, and providing end-user training and support.
• Additionally, adept at identifying opportunities for process improvement and recommending solutions to enhance operational efficiency and customer satisfaction.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Job Purpose

Drive the OFR Operational Key Account Management function for specific customer(s), Product Growth strategy in accordance with Regional and Global OFR Strategy with the objective of achieving optimum growth, profitability and effective use of business assets and human resources.

Be the single point of customer interface for all operational topics including implementation, performance reviews & process improvement, customer service and seeking for improved solutions.

Coordinate with the other functions and countries globally to ensure service delivery in line with customer expectation.

Main Responsibilities

Customer

-Develop key customer relations in collaboration with Commercial and Local Sales teams for senior levels at customer organization

-Undertake key leadership role in top level sales and product development initiatives

-Responsible for managing customer’s requirement on product and process solution/improvement

Global & Regional Product Team

- Work with regional FCL and LCL team to develop OFR product and pricings

- Work with OFR product across all regions to ensure service delivery in line with customer expectations

- Provide leadership in the areas of product and business development for the customer

- Support and co-ordinate the development, implementation and localization of key initiatives and programs for the customer

- Establish KPIs and obtain agreement & commitment from country management

Global & Regional OFR Market

- Be vigilant of market conditions and provide monthly & quarterly updates to customer

Business Process Optimization

- Continuous improvement initiatives to deliver increasing value to the customer

Back Office Functions

- Leverage back office functions to co-ordinate and support operational activities to deliver increased process efficiencies

DHL Divisions – Corporate, other BUs

- Act as the key interface representing DGF Products globally

- Interact with other DHL divisions with regard to OFR product development

Required Skills

• OFR product knowledge including operational excellence
• Change management
• Large account management skills & experience
• New business implementation and KPI measurements
• Innovative & Strategic thinking
• Persuasiveness
• Systematic problem solving
• Negotiation skills
• Communication skills and information sharing
• Business analytics skill
• Project management
• Logistics/Supply Chain Management knowledge (needed in discussions with customers in order to understand requirements and develop solutions)
• Multimodal Product knowledge (Truck, rail, barge, and sea-freight are part of an ocean freight supply chain. An OFR Manager has to understand and manage the Multimodal transport modes and any combination thereof.)
• Legal aspects of forwarding/logistics (e.g., liability transport contracts, customer liability, marine cargo insurance, standard operating terms, claims handling, etc.)

Other Requirements

• Bachelor’s degree or Master’s degree
• Minimum 10 years’ experience in different management positions in a multinational logistics company with operational experience OFR and AFR
• Comprehensive specialist know-how and managerial capabilities gained in long-term front-field work experience

The Specialized Sales Manager and Account Executive, Sales Engine works closely with small institutions answering inquiries and solving problems, releasing resources from country-specific sales and function areas to better focus and grow the business with key clients and stakeholders. Responsible for managing, developing and growing Visa’s business with Tier-3 clients in covered geographies. Generating leads and executing sales initiatives. Implementing business development and portfolio management, in continuous collaboration with Sales and Functional Areas to ensure alignment with country, regional and global strategies.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities:

• Assist in partner related activities such as managing the communication strategy with partners, onboarding and troubleshooting
• Propose and execute plans to identify and onboard new Affiliate Marketing Partners
• Manage internal stakeholders and SOPs to ensure smooth running of the Affiliate Marketing Partnership Channel
• Assist in data-related topics
• Other ad-hoc task supporting the growth of the channel

Job Purpose

Reporting to the Director of Food & Beverage this position is responsible for the organisation, planning and directing of overall daily food & beverage operation and administration of the department and be responsible and accountable for its profitability and revenue generation.

Primary Responsibilities

• Ensure that your team delivers quality services, both in production of customer service at all points of sale in the hotel.
• Ensure the correct operation of the various services in your department.
• Effective leadership of all Managers in the division.
• Motivate and create a team spirit in all sections of the Food & Beverage.
• Ensure that the profitability of your department is consistent. Be involved in the pricing policy of your departments.
• Ensure that the health and safety regulations are complied with and applied in the department.
• Ensure that there is compliance with the work legislation in Food & Beverage Department.
• Engage and obtain guests’ feedback during operations to ensure satisfaction
• Handle guests’ complaints and comments tactfully and efficiently

Team Management

• Draw up and or check the work schedules for your teams, taking into consideration all forecasts and workloads i.e. holidays and off day’s etc.
• Ensure that new hire induction and required trainings are completed within three months of employment
• Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards
• Observe, coach, motivate and counsel team, disciplinary actions if required
• Respond to all questions raised by your team in the area of personnel management
• Maintain department communication logbook and update notice board.

Kindly note that only shortlisted candidates will be contacted.

The Regional Store Sales Controller's main task and responsibility is to optimize the growth and profitability for the physical stores. To achieve this you create a strategy, set goals and actions, share expectations, follow-up and together with the Regional Sales Manager secure the long-term success of the local markets. You maintain a constant collaboration with the Regional Brand Controller, Cross functional teams within region, COS Head office departments and the backbone departments of the local H&M group.

What you will do:

• Lead and coach your team of area controllers to make good business decisions based on supporting analysis and financial insights.
• Analyse, propose and implement operational strategies through proactive business controlling.
• Oversee the short and long term budgets & financial plans for physical stores within the region.
• Analyse and pursue opportunities to increase sales and improve profit through right planning and managing cost efficiency
• Support the annual goal setting & strategic planning process within the regional sales organization.
• Facilitate constructive communication, collaboration and knowledge sharing among our stores, area teams and other support functions.
• Lead and manage your team of controllers and develop a succession and talent management strategy.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining
• Long Bar
• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Key responsibilities:

1. Working with the Asia Pacific General Counsel on non-trading and shipping matters including investments, merger and acquisitions, financing (including prepayments), other corporate and regulatory matters; 
2. Providing day to day support in relation to non-trading and shipping matters such as guarantees, non-disclosure agreements, etc;
3. Working with and managing external counsel in connection with all non-trading and shipping related contentious and non-contentious matters; and
4. Working closely with the Compliance team including in connection with the drafting and negotiation of sanctions, anti-corruption provisions and regulatory matters.

The Work itself:

As a member of Global Network Operations Centre (GNOC) team, the Associate/Specialist is the in-shift detection, notification and escalation point for network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires an in-depth understanding of how logical and physical connectivity issues can affect transaction quality of Visa Client. You will be able to explore many latest technologies that support the Visa Operations, such as Cloud, SASI Network, many other Payment products, and services.

Essential Functions

The Skills You Bring:

• Understanding of customer topology and potential work-around scenarios to mitigate client impact.

• Modify and create work instructions or Recipes to prepare for similar impacting events and allow for a quicker response. Constantly review work instructions for accuracy and solicit improvements through second level support groups.   

• Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process.

• Follow documented support procedures, managing each issue through resolution or turnover in order to maintain established service levels.

• Track update and resolve all assigned incidents, changes and problem reports in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.

• Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Proper escalation to support groups based on criticality and exposure.

• In-depth understanding of all Visa proprietary as well as industry standard tools to support monitoring and response for client and Visa brand issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As the Product Design Lead/Manager, you will spearhead the designers that are driving Customer Retention through compelling design strategies. Your leadership will bridge UX, product management and engineering, ensuring seamless collaboration and communication with key stakeholders. Your role is pivotal in harmonizing design processes and language across the Product organization, while also contributing to project-specific needs and novel concepts.

What's on the menu:

• Leadership & Development: Leading by example and not being afraid to get hands-on. Nurturing, mentoring, and empowering a lean team of product designers to excel in their craft and career.
• User Advocacy: Championing user needs, integrating user-centric approaches across design and development phases, thereby enhancing product relevance and user satisfaction.
• Data-Informed Design: Utilising data analysis and user feedback to refine concepts, ensuring our designs meet and exceed user expectations.
• Design Excellence: Elevating our global design standards by expanding our toolkit and pattern library, rooted in user and product insights.
• Process Innovation: Optimising and refining design processes within an agile framework, adapting to the dynamic needs of the business.
• Collaboration & Influence: Forging strong relationships with peers across design, product, and engineering, contributing to a culture of innovation and excellence.

We are looking for a Enterprise Technology Services Intern (APAC) to join our growing team in IT Service Delivery based in our shared service centre in Singapore! 

Responsibilities: 

• Investigate, diagnose, resolve and document computer software and hardware issues raised by end users via the company ticketing system.
• Communicate with end users via face-to-face / emails / chat programs to resolve their IT issues.
• Install and configure company hardware (Windows & macOS) and platforms / software.
• Meet or outperform SLAs and CSAT scores and metrics.
• Troubleshoot basic network configurations, printers, door access and CCTV.
• Plan and undertake scheduled maintenance upgrades.
• Manage company’s IT asset
• Execute On- and Offboarding of end users across multiple systems and platforms.
• Provide onsite and remote IT support for international users.

Reporting to Head of Wheat Research / Head of G&O South and SouthEastAsia (SSEA), this position assists in the generation of profit by providing traders with information pertaining to domestic and export commodity markets.  This analytical role is responsible for maintenance, management and proactive update of information, and its synthesis/communication to the global team.

Main Responsibilities:

1. Maintain and analyse all relevant data and provide input into trading strategy for SEA

• Provide, maintain, and update relevant SSEA crop production, consumption and imports of wheat/barley, with an emphasis on demand switches between various commodities (local vs. imported grains, substitution with rice & other feed grains), and on estimates of domestic crops of competing grains in SSEA
• Identify and propose trading opportunities based on the analysis of wheat/corn/other feedgrains’ relative competitiveness.
• Provide updates of regulatory, political and consumer preference changes affecting each commodity or downstream use of commodity

1. Engage with internal and external information sources

• Leverage LDC market position and create relationships with a view to increase the inflow of relevant information available to the global commercial/trading team
• Ensure constant communication with different destination and origin teams to ensure flow of information related to SSEA flows within the Product Line. Participate to all relevant daily/weekly product line calls

1. Develop a detailed analysis of feed and milling wheat import demand for the region

• Work with commercial team in SSEA to develop a detailed understanding of Southeast Asian feed and milling wheat demand
• Monitor and regularly communicate to the global team the wheat-corn spreads in the various SEA countries, as well as the impact of such price moves on feed wheat & corn demand
• Provide a breakdown by quality (feed / milling) of the import demand of all the SEA countries. Build and refresh databases such as milling capacities, domestic crops, vessel line up, market shares, etc

1. Other duties as required

Experiences:

• At least 3-5 years’ relevant experience in agricultural markets, preferably bulk commodity export.
• Full understanding of balance sheet analysis including the factors which impact each component of the balance sheet.
• Ability to decide when and how best to communicate major balance sheet adjustments
• Understanding of the market and influence of other markets, including other domestic and international commodity markets
• Ability to source, aggregate, analyse, maintain up to date data and research material
• Strong and clear written and verbal communication skills and an open and inquiring mind
• Ability to interpret and analyse qualitative and quantitative information.
• Attention to detail and accurate data entry, including advanced Excel skills
• Excellent time management skills and ability to prioritize quickly.

Languages:

• English (Fluent)

Academics

•  Degree in Agricultural / Economic or related field

What you get to do in this role:

• Recruit, onboard and develop committed, scalable resellers regionally. Gather market data and identify untapped market potential.
• Develop a 3 year thorough Sell through plan for ServiceNow with yearly milestones (Sell Through Strategy, Resource plan etc)
• Continually assess, clarify, and validate partner needs. Track, measure and report-out on channel effectiveness against targets and adjust programs and strategies as necessary.
• Understand our partners’ businesses and develop strategies and incentives to make them more profitable through our partnership.
• Work cross-functionally internally to ensure messaging alignment, operational coordination, and evangelization of partner strategy.
• Partner with marketing & Partner Program team to ensure the execution of programs and events to drive channel leads, pipeline, and deal progression. Develop joint messaging and value propositions that highlight mutually beneficial relationship and value to end customer, along with repeatable sales enablement programs and toolkits.
• Works with Partner Managers across GEO/AREA to drive scale & growth in Commercial Segment
• Coordinate and conduct sales and technical training for partners and internal sales teams.
• Balance our internal services team for quality and program development with external partners for service delivery and scale
• Manage direct/channel conflict by fostering excellent communication between the channel and direct teams.
• Ensures partner compliance with Partner programs and agreements.
• Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Identify partner GTM &/or Offerings; working with partner sales resources, services, marketing, etc. develop & launch offerings to point of incremental join revenue achievement.

The IT Support Engineer I is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is preferable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides suggestions and feedback for team & workplace operational process improvement.

The Senior Executive plays a critical role in providing payroll administration support for the University. 

He/She manages the end-to-end payroll administration, ensures compliance to statutory requirements, government legislation and group policies and standards, supports adhoc projects, reporting needs and attends to queries raised.

Job Description

• Handle monthly payroll processing for both full time and part time staff, ensuring timely and accurate payments.
• Assist with all payroll-related payments, allowances, other miscellaneous payments and deductions
• Process statutory contributions and tax filing
• Respond promptly and professionally to employees inquiries on payroll matters, and attend to both internal and external audits.
• Ensure compliance to statutory requirements, government legislation and group policies and standards.
• Assist in adhoc requests for reports and data requested by stakeholders.
• Support journal reclassification.
• Support in various payroll related projects and initiatives.
• Stay up-to-date on changes in employment laws and regulations.

Requirements

• A Diploma or Degree preferably in Accountancy, Business, Human Resources or its equivalent.
• Preferably 3-4 years of working experience in handling payroll, with strong understanding of payroll (including tax) principles and practices.
• Proficient in Payroll Software and Microsoft Office applications especially Excel
• Organized and meticulous in handling numbers and data
• Excellent attention to detail and accuracy, as well as communication and interpersonal skills
• Ability to work independently and as a team player
• Positive working attitude and service-oriented mind-set.