Responsibilities and Duties:

Specific

• Conduct service walks, face-to-face interviews / research and gather feedback from patients.
• Handle, respond and deconflict complaints from patients/caregivers related to quality of service, orally and in writing. Ensure timely follow up with stakeholders and maintain accurate records.
• Manage, in person, difficult situations in relation to patients/caregivers and organize necessary resources to resolve the issues.
• Prepare report on monthly service quality feedback/results to Hospital Quality Steering Committee (HQSC).
• Evaluate results for outstanding team and excellence team awards for hospital updates.
• Work on new initiatives to improve service quality and patient experience, including working with volunteers.
• Draft policies and procedures.
• Supervise junior staff in service excellence unit.

General

• Assist in the preparation of reports and statistics as required.
• Assist in identifying problem areas, recommend and implement improvements.
• Perform other duties as assigned.

Job Requirements:

• Diploma/Degree from a recognised university or polytechnic with at least 3 years working experience in service industry e.g. hospitality, travel, retail. Healthcare experience is an advantage.
• Ability to communicate in vernacular languages is an asset (to liaise with vernacular speaking patients and caregivers).
• Energetic team player with initiatives.
• Good interpersonal, communication and organisational skills.

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Are you a self-motivated, result driven individual looking to working in a fast paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Job Title I: Account Sales Manager

Responsibility:

· Market the company’s products and services to clients to ensure achievement of monthly sales targets;

· Manage and coordinate all sales accounts;

· Identify and develop new business market opportunities;

· Prepare and follow up on customer enquires and quotations;

· Conduct sales presentation, solution recommendation to prospective clients;

· Able to propose suitable solution and compliance list according to tender requirements;

· Build and maintain good customer relationship for revenue growth and customer retention;

· Maintain an awareness of new development in the industry;

Requirement:

· Diploma/Degree in Engineering or equivalent;

· Working experience in IT or security industry will be advantageous;

· Team player with strong communication and interpersonal skills;

· Able to work independently in a fast spaced environment;

· Energetic and high level of work commitment with a positive mindset;

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

· Attractive salary package (3.5K~5.5K)

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Develop and implement marketing strategies and ensure marketing goals are met
• Monitoring and tracking marketing budgets, including expenditures, return-on-investment
• Administering and maintaining company’s website
• To deliver weekly and monthly reports – Analyze reports to determine the efficacy of campaign
• Planning and monitoring the ongoing company presence on social media (Facebook, LinkedIn and etc)
• Optimise all assigned campaigns in the form of Google Ads, Facebook Business Manager campaigns
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Maintain partnerships with media agencies and vendors

Requirements:

• Diploma/Degree in Communication / Marketing / Business or equivalent
• 2-3 year working experience is an advantage but not a must
• Preferred knowledge or skills: Search Engine Marketing, Social Media Paid Advertising and CRM System
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Familiar and fluent with marketing tools including Google Analytics, WebTrends etc.
• Good knowledge of web creation tools/platform (e.g. Adobe Suite, WordPress, Umbraco, HTML etc.)
• Excellent understanding of digital marketing concepts and best practices
• Skills and experience in creative content writing
• Analytical mindset and critical thinking

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Human Resources Executive with Conrad Hotels & Resorts is responsible for managing HR administration responsibilities and assist in recruitment activities to deliver an excellent staff experience while supporting employee relations and departmental goals.

What will I be doing?

As the Human Resources Executive, you will be responsible for performing the following tasks to the highest standards:

• To assist in conducting interviews for Trainees and Rank & File candidates
• Make the necessary arrangements for subsequent interviews with the respective Department/Division Heads and the General Manager for short-listing candidates before the offer of employment
• Manage HR administration such as contracts, letters and personnel files
• Ensure accurate information is fed into the HR system
• Assist with employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Handle applications, renewals and cancellations of work passes for foreign team members.
• Ensure recruitment and selection process is adhered to and ensure that it is compliance with the Employment Law
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Assist to resolve team member and management queries
• Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
• To be a sound analyzer and problem solver.
• To be a “do-er”, implementer, and action taker.
• Develop and use good business acumen and be a good “business operator”.
• Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
• The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
• Be a team player and have interpersonal sensitivity.
• Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
• Respond properly in any Hotel emergency or safety situation.
• Perform other tasks or projects as assigned by Hotel management and staff.
• Provide feedback in a timely, professional and constructive manner.
• Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
• Ready to support community initiatives by the Hotel as our contribution to society.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Human Resources Executive Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 2 – 3 years previous HR experience
• Able to work under pressure
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Ability to work quickly and under pressure to meet deadlines
• IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Admin Executive & Receptionist

ㅤEmbark on a meaningful career to make a real difference in the lives of children!

ㅤScience Studios is a leading education centre specialising in the teaching of primary school science through engaging experiments and excellent printed materials. Learning at Science Studios is also supplemented by, and enhanced through, proprietary online resources.

ㅤWe believe children should enjoy learning in order to achieve better grades. We go the extra mile to carefully design, prepare, and deliver each lesson so that students are engaged and have fun learning. For many students, coming to Science Studios is one of the highlights of their week! If you want a positive work environment where you can make a real difference, this is the right place for you!

ㅤWe currently have 3 branches across Singapore: West (Bukit Timah Plaza), Central (Balmoral Plaza) and East (Eastgate at Katong). Do let us know if you prefer to work at one of the locations.

Job Description:

• Communicate with customers regarding SS programmes, fees, replacement classes, etc.

• Prepare apparatus for experiments. This includes purchasing and maintaining inventory.

• Mark quizzes and monitor students’ progress to help them achieve better grades.

Requirements

+ Passionate about enriching children's lives through effective education.

+ Maintain high standards with a strong attention to detail. Thorough and accurate when accomplishing assigned tasks.

+ Able to work one and a half weekend days (Sunday from 12 noon, and Saturday).

[2 weekdays, including Fridays, will be rest days. You’ll be able to avoid weekend crowds on your rest days. Furthermore, there is no need to work on most weekends in June and December.]

1. Communicate with clients for arranging the supplies.
2. Quick Response times on emails.
3. Knowledge of Maritime sector and ships.
4. Knowledge of Ship chandelier operations.
5. Passion for cooking or eating food.
6. Understanding of basic computer application
7. Understanding of Microsoft MSOffice - Excell & Word
8. Additional Korean language or Japanese language benefit.

Job scope

• Assist in the daily planning and deployment of Officers.
• Apply for LTA permit(s) as and when required for traffic TMO works.
• Assist OM in conducting regular site visits to ensure work standards and adherence of SOPs.
• Resolve and report to (OM) on any on-site manpower or operational issues.
• Build up an excellent relationship with clients (project manager, onsite supervisors) through prompt response to teething issues and job requests.
• Ensure welfare of officers are taken care of and provide feedbacks to OM, if any.
• Assist OM in organizing training for officers as and when needed.
• Perform any other ad-hoc tasks as and when assigned by OM or management.

Qualifications

• Minimum GCE ‘O’ level
• Computer literate
• Possess Security licence and CCTC certificate
• Experience in security and traffic control operations will be an advantage
• Able to communicate fluently with English/Mandarin/Chinese dialects- speaking clients and officers
• Has a pleasant disposition and being a good team player.

Perks

• Salary of between $3000 and $4000 depending on qualifications and experience.
• 13th month payment guaranteed and additional bonus based on company’s performance
• 10 days of annual leave
• Hybrid work arrangements and flexible working hours

Start date

1 March 2024

Apply

Please send resume to [email protected]

1. Assist and work with our outsourced accountant on accounting related matters including updating of invoices, costing into our quickbook software.

2. Take care of payroll including CPF and ensure payment to our suppliers.

3. Create invoices and keep track of payment receivables.

4. Company monthly staff claims, payroll and process letters.

5. Company annual insurance renewal and claims

6. Data filings and stationary procurement

7. All bank transactions.

8. Take care of all Human Resources matters for staffs including foreign workers and MOM related matters.

9. Keep track of all leaves and update staffs

Job Description

• Responsible for maintenance and cleanliness in various establishments
• Coordinate with vendors and on building maintenance & cleaning services
• SupervIsion of cleaning servcies
• Reporting of irregularities to site manager
• Manage stock level and maintain inventory
• Conduct tools box briefings for site staff
• Conduct regular inpection with clients
• Prepare of monthly reports for staff meetings and note taking
• Ensure compliance of safety practices and other regulations
• Provide high standard to meet clients requirement

Requirements

• Good knowledge in buildings and environmental cleaning
• Able to interact with all levels and a good team player
• Knowledge in MS Office
• 6 days work week

JOB DESCRIPTION

Facilitation of therapy activities

To ensure a safety environment for the residents to perform the therapies

To assist in lifting and transferring residents where necessary.

Provide porter service to residents to-and-fro hospital for medical check-up where necessary

Build positive relationships with residents.

Able to work as a team with the members of the Home.

To orgaanize event/programme for the residents.

Able to work well with volunteers.

REQUIREMENT

“O” Levels / “A” Levels / Certificate / Diploma / or Equivalent

At least 1 year of Relevant experience in healthcare or service industries

Have good verbal and non-verbal communication skills.

With passion to work with elderly

Job Description & Requirements

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.

Requirements

• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Job Description

• Manage end-to-end employee life cycle – from talent acquisition, onboarding, employee engagement, employee relations matters, performance management to off-boarding
• Support manpower needs in recruitment including sourcing, job posting, onboarding process, orientation and off-boarding
• Manage all Work Pass [WP, SPass, EP] matters such as applications, renewal and cancellation
• Maintain and update staff personal records
• Provide day to day operational HR and administration support
• Provide expert and timely advice to business units on HR policies and procedures
• Foster strong employee communication and engagement with the stakeholders
• Initiate and execute projects for process improvement and/or system enhancements
• Handle ad-hoc duties/ projects as assigned

Requirements:

• Diploma/Degree in Human Resource Management, Business Studies or equivalent
• Min 2 years of relevant HR experiences
• Excellent presentation skills and strong in both verbal and written communication
• Possess good understanding of HR process, practices, and employment law
• Meticulous, responsible, resourceful with high degree of professional integrity and can work independently as well as in a team
• Energetic, fast learning with an impossible-is-nothing attitude
• Comfortable working with staff and management at all levels

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are looking for a creative and experienced marketing executive / content creator to join our team. The ideal candidate will have a strong understanding of digital marketing and be able to create engaging and informative content that will help us promote our products and services. They will also be responsible for running live shows on marketplaces to create brand awareness and generate leads.

Responsibilities:

• Run live shows on marketplaces to promote our products and create brand awareness.
• Collaborate with other marketing team members to ensure a cohesive and effective marketing campaign.
• Track and analyze marketing results to optimize campaigns.
• Develop and execute marketing strategies to promote our products and services.

Requirements:

• Prefer at least 1 year of full-time work experience in digital marketing or as a designer.
• Knowledge of photo and video editing, and product photography skills are highly preferred.
• Excellent communication, analytical, independent and problem-solving skills.
• If you're a pet enthusiast, this is a great opportunity for hands-on experience with premium pet tech products.
• Fresh graduate with no experience? You are welcome to try!

Salary: $1,600 to $2,500

At our company, we value teamwork, continuous learning, and respect for one another. You will have opportunities for growth and professional development. Join us in helping pet owners simplify pet care and enhance their lifestyles.

Please note that only shortlisted candidates will be contacted. Apply now and be a part of our mission to make a difference in the pet industry.

Job Type: Full-time

Schedule:

• Monday to Friday

Experience:

• E-Commerce: 1 year (Preferred)

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Account Assistant (ID1483)
Location: Loyang
Working Hours: Mon to Fri, 9am-6:15pm (once a month Sat 9am-12pm)
Salary: $1800 - $2300

Job Responsibilities:
• Record daily and monthly Sales Journal, Trade Debtors, Purchase Journal and Trade Creditors.
• Update of Debtor List to send out monthly Statement of Accounts
• Prepare payment for verified invoices.
• Update of Petty Cash claims for approval.
• Arrangement of courier of documents or cheque payments to suppliers.
• Daily and weekly checking and report foreign exchange rate.
• Scanning of documents and other assigned admin tasks

Job Requirements:
• Minimum Diploma in Accounts or related field
• Minimum 1-2 years of account experience
• Proficient in Microsoft Office (Excel & Word)

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Be responsible for identifying individuals and organizations that are likely to be interested in the luxury lifestyle services and experiences that the hotel has to offer. This will require research, networking, and outreach to establish new leads.
• Be responsible for developing and executing effective sales strategies to achieve revenue goals. This may include targeted marketing campaigns, networking events, and other promotional activities.
• Require to build strong relationships with potential and existing customers. This will involve meeting with customers, providing them with information about the hotel's services, and addressing any concerns they may have.
• Responsible for meeting or exceeding sales targets set by the hotel. This may require regular analysis of sales data to identify areas for improvement and adjust your sales strategies accordingly.
• Require to work closely with other departments in the hotel, such as marketing, operations, and customer service, to ensure that the hotel's sales goals are aligned with its overall strategic objectives.
• Maintaining knowledge of industry trends and competition and the need to stay up-to-date on industry trends, competitive offerings, and new market opportunities to help inform your sales strategies and stay ahead of the competition.

Qualifications:

• A bachelor's degree in sales, marketing, or a related field will be an added advantage.
• Relevant experience in sales, hospitality, or luxury lifestyle industries is also highly valued.
• To possess excellent sales skills, including the ability to identify potential customers, negotiate effectively, and close deals.
• To have exceptional interpersonal skills to build and maintain relationships with customers, as well as to work effectively with colleagues across different departments.
• Excellent written and verbal communication skills to effectively convey the value of the hotel's services and experiences to potential customers.
• A strong understanding of the luxury hospitality industry, including trends, best practices, and competitive offerings, is essential for this position.
• The ability to be able to analyze sales data and market trends to identify areas for improvement and adjust sales strategies accordingly.
• A commitment to exceptional customer service is essential for success in this position, as you will be responsible for ensuring that customers have a positive experience at the hotel.
• Familiarity with relevant sales software and customer relationship management (CRM) systems is necessary for managing leads, tracking sales, and generating reports.
• Ability to work in a fast-paced environment, while maintaining a high level of professionalism and attention to detail.
• Strong communication and interpersonal skills, with the ability to work collaboratively with other team members.
• Proficient in computer skills, including MS Office.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Job Responsibilities:

• Handle full set of Accounts including General Ledger and Accounts Receivable function
• Track, monitor and account for government grants and funds
• Perform monthly reconciliation of sales and payroll record
• Update reports / schedules / projects movement from generated financial reports
• Preparation of quarterly GST report
• Maintain Fixed Assets Register reports by performing monthly generation of depreciation and bond from accounting system
• Assist in other ad hoc work assignments
• Liaise / Coordinate with clients, auditors and internal staff

Job Requirements:

• Degree in Accountancy/ Finance/ Business Administration or equivalent
• Minimum 3 years of relevant experience
• Proficient in MS applications (i.e. Word, Excel, PowerPoint)
• Meticulous and numerically inclined
• Good in communication and interpersonal skills
• Proficient in oral and written in both English and Mandarin
• Pleasant and outgoing personality with the initiative to provide assistance to other colleagues
• Independent, reliable, organized and pays attention to details
• Ability to multitask and have sense of urgency to deliver results in a timely manner
• Knowledge in MYOB and SAP is a must

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

To you, an ideal job is one where no two workdays are the same. As a go-getter, you aspire to be a jack of all trades where you get to learn and apply a wide variety of skills to different business functions!

If that sounds like you, you won’t want to miss out on this opportunity!

We are looking for a detail-oriented & resourceful Executive Assistant who wants to master a variety of business operations & play a key supporting role in other corporate functions!

[About The Pique Lab]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experiences for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & the Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

With so many companies to pick from, what’s really in it for you to join us as our Executive Assistant?

1. Growth Is The Only Constant: You’ll pick up new valuable skills that will help you hone your craft as a professional supporter – from impeccable organisation, stellar negotiation to supernatural anticipation. You’ll get to gain access to resources that will help enhance your administrative & organisational skills, and spearhead the organisation’s adoption of more systematic processes.
2. Never A Dull Day With Us: From getting your hands dirty to giving recommendations as a strategic advisor, this multi-faceted role will give you plenty of exposure to make an impact in different functions within our organisation.
3. Be Part Of A Team That You’re Proud Of & Is Proud Of You: We’re a young team (averaging at 26) who love what we do & value each member’s contribution. You’ll be joining us at a pivotal time when we’re expanding our team & this means more growth opportunities for you!

[Your Role As Our Executive Assistant]

You’ll be a key team player in supporting our Senior Leadership team in a wide spectrum of business functions such as Facilities Management, IT Operations Management & HR Operations:

Facilities Management

• Ensure that our classrooms are in operable conditions based on defined SOPs: You’re in charge of maintaining a clean & conducive environment for our students to learn & team members to work in!
• Assist in project & contractor management: You’ll be actively involved in liaising with different contractors on renovation, repair & maintenance work.
• Implement & oversee office logistics management: As our very own Marie Kondo, you’ll be in charge of proposing & documenting a system that organises our logistics neatly & logically. The key components of this system will include:Categorisation guidelines based on use case & weight
  Maintenance schedule for all team members
  Weekly maintenance schedule for yourself (including cleaning areas seldom accessed by cleaners & consolidating used packaging & arranging for removal)
  Ideas on how we can use more space-efficient, aesthetic organisational furniture (e.g. plastic containers, boxes, drawers, etc.)
  Labelling system that encourages self-help
  
• Assist in office lease management: At this stage of our organisational growth, we’re constantly looking for bigger spaces that can accommodate our growing number of team members & students. You’ll be responsible for researching suitable office/classroom spaces, space planning & stakeholder management.
• Oversee food catering & procurement-related matters (local/overseas): You’ll be actively involved in sourcing the best deals (food & goods) to feed our team members during the weekends & school holidays, and secure the most memorable Children’s Day gifts & Chinese New Year red packets for our community.

IT Operations Management

• Assist in device deployment & patching: From our team members’ Macbooks to network equipment & CCTVs in our offices & classrooms, you’ll be involved in setting up & maintaining our IT equipment & infrastructure based on our in-house guides.
• Assist in backup management: You’ll be responsible for ensuring our network infrastructure & servers are consistently backed up, which will help us restore records effectively if needed.
• Maintain IT helpdesk: You’ll be in charge of helping our team members troubleshoot their devices & business equipment (e.g. door access systems) to ensure smooth daily operations.

Community Management

• Assist in HR-related operations & events: As our HR Team’s business partner, you’ll play a supporting role in onboarding & offboarding processes, and execute employment engagement & campus outreach events.
• Analyse post-event attendance metrics: Regular company socials are in our DNA & you’ll be involved in keeping a pulse on how our team members are enjoying & benefitting from these initiatives!

[You, Our Ideal Executive Assistant]

Personality

• Strong Attention To Detail: You need to be highly meticulous & always have a habit of checking your work before submitting it.
• Independent & Proactive: You’re able to carry out your tasks independently with minimal guidance.
• Patient & Personable: You have a warm personality & are able to build rapport & work easily with different stakeholders.
• Humble & Always Strive For Improvements: You are willing to take in feedback, learn from them & pursue excellence in your tasks.

Skills

• Strong Communication & Negotiation Skills: Since you’ll be required to communicate regularly with various stakeholders, you need to be able to write & speak well in both English & Mandarin. When conflicts arise, you’re able to hold your ground professionally to achieve the most ideal outcome for the organisation.
• Strong Confidentiality Skills: Due to the nature of your role, you’ll have access to highly sensitive data of our team members & customers. On the IT front, you prioritise user security & are discerning towards clickbait!
• Resourceful, Analytical & Forward-thinking: To succeed in this role, you’ll need to be able to analyse issues & deal with them skillfully. You also believe in taking pre-emptive approaches to potential problems by anticipating needs and thinking of backup plans.
• Strong Organisational & Time Management Skills: You’re proficient in prioritising tasks & meeting deadlines effectively.
• Tech-savvy & Open To Troubleshooting: You need to be well-versed in technology & be resourceful to figure out how things work independently.

Past Experiences

• Psychology, Human Resources, IT or Administration background

[Your Welfare]

• Market-competitive Remuneration
• Annual Performance Bonus
• Career Progression Opportunities
• Mentorship, Training & Regular Feedback
• Medical, Dental & Vision Benefits
• Technology Benefits
• Up to 16 Days of Paid Vacation Leaves
• Paid Birthday Leave
• Paid Marriage Leaves
• Paid Compassionate Leaves
• Time-off From Work For Errands
• Wellness Breaks
• Fully-stocked Pantry
• Free Meals on selected school holidays & weekends
• Fun Company Socials (For team bonding & exploring new personal interests!)

[Your Work Information]

• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (3-Minute Walk From CC19/DT9: Botanic Gardens MRT)
• Attire: Business Casual
• Working Arrangement: You’ll be required to work on-site to support operations at our campuses (a 5-minute walk away from each other)
• Working Hours:Tuesday to Friday: 10AM to 7PM
  Saturday: 8AM to 5PM
  OFF: Sunday & Monday