• Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocates
• Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaboration with New Business Sales and Solutions
• Identify/track adoption and growth opportunities within existing clients
• Organise monthly/quarterly reviews with customers to minimise friction and churn risk
• Work with Account Managers to identify upsell and renewal opportunities
• Identifying and leading strategic initiatives within the team to improve ways of working, training, customer escalations and revenue execution
• Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning
• Represent the customer internally as a stakeholder for the product, marketing, and other internal teams in order to ensure customers are always central to what we do
• Anticipate customer requirements and challenges, work towards a (re)solution by acting on data-driven insights and strategic knowledge
• Help identify patterns for success and best practices within a portfolio, to improve processes and prioritise activities

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Team Summary

We are seeking a passionate, collaborative, and strategic Inclusion & Diversity (I&D) Manager who wants to make a sustainable impact in our talent and business strategy. You will support the Head of I&D and work with a variety of internal and external partners, including business leaders, HR partners, I&D champions, ERG Leaders, and Corporate Communications, to deliver tangible I&D results. You will influence the uptake and implementation of data-driven solutions that drive improvement in I&D and have a direct impact on the way we recruit, develop, retain, and engage all our employees.

If you enjoy strategic planning, influencing, and delivering transformative change, please get in touch today:

What an I&D Manager does at Visa:

• Lead and implement components of the I&D strategy in partnership with the regional I&D Director.
• Inspire and motivate colleagues across the AP region to be active advocates and champions for I&D.
• Collaborate with talent acquisition, talent management, people business partnering, and regional leadership to build inclusive practices across the organization and employee lifecycle.
• Identify and address systemic biases in existing policies, processes, and systems, working with the wider People team.
• Partner with Visa University to ensure I&D training and content are fit for purpose and facilitate sessions where appropriate.
• Promote I&D learning and development across Visa in AP.
• Support the growth and development of regional employee networks.
• Manage the annual ERG planning process and monthly connects with ERG leads.
• Bridge gaps between ERG activities and business initiatives.
• Consult and advise on ERG campaigns and initiatives to ensure alignment with the I&D and business strategy.
• Provide strategic advice to functions to build diverse and inclusive teams.
• Leverage data and metrics to inform our approach, communicate priorities, and measure progress.
• Manage vendor contracts and payments process for I&D.

Why this is important to Visa

Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background that connects the entire Visa family.

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Crypto Operations Manager

The Crypto Operations Manager/Assistant Manager will manage the day-to-day crypto operations and the crypto operations specialists team. Responsibilities include driving operational process improvements, reducing operational risk, managing venue relationships, people management, and overseeing daily reconciliation and settlement work. The Crypto Operations Manager/Assistant Manager will be part of the Operations organization.

Responsibilities

• Oversee day-to-day cryptocurrency operations, including fiat and cryptocurrency settlement and reconciliation with our venues
• Identify & manage initiatives to improve operational processes and reduce operational risk
• Monitor operational and risk metrics and escalate potential issues or anomalies
• Support new crypto initiatives from an operational, risk, and compliance perspective
• Partner with our customer service team and marketing team to continuously improve crypto related customer communications
• Maintain and evolve operating procedures to complement compliance written supervisory procedures and assist compliance team with license uplift
• Partner with treasury, operations, and risk teams to manage liquidity and minimize crypto risk
• Coordinate with product team to enhance system/platform to ensure customers receive exceptional execution quality with venues and to improve operational efficiency.
• Support and work with team members with other Financial Products

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

• 3+ years operational and risk experience, ideally in a broker dealer or crypto related context
• Extensive experience creating, deploying, and automating operational systems and processes
• Having blockchain or cryptocurrency knowledge or experience is preferred
• Ability to work with engineering and data for reporting and tooling
• People management experience
• Strong written and verbal communication skills
• English speaking and Fluency in Mandarin is an added advantage

Roles & Responsibilities

Summary: Oversee cleaning services, ensure high standards, and manage staff, resources, and budgets.

Key Responsibilities:

- Manage daily cleaning operations

- Lead and train cleaning staff

- Ensure quality control and compliance with regulations

- Build strong client relationships

- Manage budgets and resources

- Continuously improve cleaning processes

Requirements:

- Experience in cleaning operations management

- Strong leadership and communication skills

- Knowledge of cleaning techniques and regulations

- Travel may be required

All applicant will be treated private and confidentially.

Primary Objectives;

• Acquire new Middle Market Enterprise (MME) customers & deepen relationships with existing customers. Manages a portfolio of borrowing & non-borrowing customers to grow both Loan AUM and Deposit AUM, and to generate increased revenue for the bank
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibilities;

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan
  recognition & implement appropriate strategies to prevent or minimize loan default or
  NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet.

Job Description:

1.Lead the planning, execution, and completion of the projects, ensuring they are delivered on time and within budget.

2.Develop and manage project schedules, budgets, and resources to meet project objectives.

3.Coordinate with clients, stakeholders, consultants, and subcontractors to ensure effective communication and collaboration throughout the project lifecycle.

4.Conduct regular site inspections and progress meetings to monitor project status, quality, and compliance with safety regulations.

5.Identify, assess, and mitigate potential risks and issues that may impact project delivery.

6.Prepare and present progress reports and updates to stakeholders, ensuring transparency and accountability.

7.Ensure all construction activities adhere to environmental, health, and safety regulations and standards.

8.Implement best practices and continuous improvement strategies in project management to enhance efficiency and outcomes.

Qualifications：

1.Bachelor's degree in related field.

2.Demonstrated experience in managing the safety and timely delivery of large-scale projects.

3.In-depth knowledge of construction methods, materials, and regulations.

4.Excellent project management skills, including the ability to handle multiple tasks and priorities effectively.

5.Strong leadership and team management capabilities.

6.Exceptional communication and interpersonal skills.

7.Proficiency in project management software and tools.

8.Strong problem-solving skills and the ability to make informed decisions under pressure.

Job Description:

1.Lead the planning, execution, and completion of the projects, ensuring they are delivered on time and within budget.

2.Develop and manage project schedules, budgets, and resources to meet project objectives.

3.Coordinate with clients, stakeholders, consultants, and subcontractors to ensure effective communication and collaboration throughout the project lifecycle.

4.Conduct regular site inspections and progress meetings to monitor project status, quality, and compliance with safety regulations.

5.Identify, assess, and mitigate potential risks and issues that may impact project delivery.

6.Prepare and present progress reports and updates to stakeholders, ensuring transparency and accountability.

7.Ensure all construction activities adhere to environmental, health, and safety regulations and standards.

8.Implement best practices and continuous improvement strategies in project management to enhance efficiency and outcomes.

Qualifications：

1.Bachelor's degree or Master's degree in related field.

2.Demonstrated experience in managing the safety and timely delivery of large-scale projects.

3.In-depth knowledge of construction methods, materials, and regulations.

4.Excellent project management skills, including the ability to handle multiple tasks and priorities effectively.

5.Strong leadership and team management capabilities.

6.Exceptional communication and interpersonal skills.

7.Proficiency in project management software and tools.

8.Strong problem-solving skills and the ability to make informed decisions under pressure.

Job Scope:

1. Managing and motivating the sales team to achieve sales goals and objectives

2. Developing and implementing sales strategies and promotions to increase revenue

3. Conducting performance evaluations and providing coaching and training to sales staff

4. Building and maintaining strong relationships with customers and optometrists

5. Staying up-to-date on product knowledge, industry trends and competitor activity

6. Analyzing sales data and reporting on sales performance and market trends

7. Maintaining a high level of customer satisfaction and resolving any customer complaints

8. Collaborating with the store manager to achieve overall business objectives

9. Ensuring the sales team is aware of and adheres to company policies ad procedures

10. Developing and managing sales budgets and forecasts

Requirement and qualification:

• Willing to work retail hours, weekends and PH.
• Sales Driven.
• Self Motivated and able to work independently.
• Customer service skills.

About the Sales Enablement Team

The sales enablement team works closely with the Securities Services Sales, Client Executives and Account Managers. We provide expertise in Sales Proposals (RFPs) and DDQ management and delivery – including executive summaries, proposal documents, pitches and aligned reporting. The team also works alongside the dedicated content team on the development and organic growth of our content library. Our goal is to consistently add value across the sales life cycle, deploying skill sets in the most appropriate way to support revenue generation and business growth.

What are we looking for?

We are looking for someone that wants to be part of a high performing team; who thrives on a challenge, employs drive and ambition to deliver against tough targets. If you can write well in English, have a understanding of Securities Services, can manage projects and people, are detailed orientated and have a perfectionist streak– this might be the role for you.

The ‘must haves’ that will be core to your role:

• Securities Services/Financial Services knowledge – Operations/sales support/account management experience all welcome
• Previous experience in managing complex RFPs
• Excellent English language editorial/writing skills which allow you to develop a strong story that is commercially orientated
• Attention to detail
• Excellent communication skills
• An analytical mindset and ability to prioritise
• Experience juggling multiple demands where you had to leverage your exceptional time management skills
• Working experience with Word, Excel and PowerPoint
• Experience synthesising complex product and/or solutions into easy to understand content and messages
• An innovative eye for upgrading content and the style in which it’s delivered

The nice to haves – but not essential:

• Experience of Qvidian
• Any experience in sales/operations/implementation world
• Brand guardianship experience

Personal qualities that will stand you in good stead in this working environment:

• Collaborative nature/team player
• Determination
• Patience
• Willingness to ask for assistance
• Resilience
• Desire to constantly be learning and improving

How will your skills be deployed?

Key Responsibilities

You will be the senior lead in Asia, leading a team who will be accountable for the development of RFPs/DDQs/Pitches/Exec Summaries. As an VP you will be expected to manage complex, strategic questionnaires yourself, in addition to providing guidance and escalation to the rest of the local team. As the cluster lead you will also be expected to promote best practices, train junior members of the team as well as look for ways to improve efficiencies. You will be expected to build relationship with stakeholders across Asia as well as working as part of the wider global team.

You will be expected to leverage team resource where appropriate and manage business contributors/subject matter experts to tight timelines and high standards. You will also have the opportunity to be involved with strategic team based projects that are aligned to overall team goals. These projects centre on best practice developments and continual quality improvements across our work.

Running a sales proposal/DDQ or pitch includes some or all of the following:

• Driving or participating in project planning sessions with a focus on:Agreeing client solutions and key benefits messaging
  Determining SME participation
  Creating a project plan including providing clarity on timings and deliverables with the key contributors – including but not limited to sales enablement team, sales, product management, operations, subject matter experts and senior management
  
• Management of projects end to end (or engagement on) driving everyone involved to meet the client deadline - often requiring significant amounts of coordination
• Developing answers/content to ensure client questions are answered – potentially including re-writing/editing information received from other departments and liaising with SMEs to ensure the questions are answered in full and in line with agreed solution/messaging
• Ensure brand integrity across all content and documents

In addition you will be involved in strategic projects to support the broader team goals including but not limited to:

• Content development and improvement
• Data analysis to support business/segment growth strategies
• Senior management reporting
• Driving innovation – i.e. looking at new ways of presenting information/solutions/content or leveraging current tools in better ways
• Process improvements to support developing best practices

What are the benefits of joining the Securities Services Sales Enablement Team at Citi:

We are a team built of various levels of expertise and experience covering Securities Services and beyond. Our success is contingent on us delivering both individually and as a team and we work hard to share the workload and support our colleagues whenever necessary. You will also have:

• The opportunity to build deep knowledge of the Securities Services Business
• Support of an engaged and close team – our success is built on a cohesive team spirit
• Clear development plans to support your career aspirations
• The chance to use your skills to directly impact the business goals

Salary: Competitive salary and benefits package offered and aligned to experience.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Duty Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Provide management presence by assisting colleagues in handling feedback 
• Provide department orientation and training of the hotel service standards, procedures and programs 
• Control availability of rooms and action accordingly 
• Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks 
• Liaison between Front Office departments and rest of hotel for effective guest experience
• Lead the Front Office team to personalize the guest arrival/departure experience 
• Be involved in the arrival, rooming, and departure of key/VIP guests
• Ensure guest arrival and departure procedures are completed as defined in the hotels’ standards and operating procedures and LQA standards
• Handle guest feedbacks and determine appropriate actions to ensure its meet or exceed guests’ expectations
• Presence in the Front Office and lobby area at critical guest flow time
• Conduct daily briefings presenting business issues and hotel information 
• Co-ordinate full house activities, handle pledge relocates by sending and welcoming guest back
• Ensure safety, health, security and loss control policies and procedures at the desk are in compliance
• Conduct Night Audit process for the hotel 
• Ensure strict compliance of the Credit Card Privacy – PCI
• Ensure strict compliance to the Cash Float SOP
• Provide direction and leadership to the HEAT Team and if needed, call for evacuation of guests, colleagues external parties in the hotel from areas threatened by fire, flood, bomb threats or civil disturbance
• Responsible to enhance skills of colleagues and team leader in various aspects of operations by constantly monitoring their performance levels
• Vigilant in regard to in-house credit matters and act upon any discrepancies 
• Support individual team members to achieve personal & professional goals

The Senior Integrated Media Manager will report to the Director and is a committed, responsible, and confident lead of his/her campaigns.  He/she will have the ability to work independently and collaboratively within a team. The ideal candidate should have extensive experience in delivering integrated media campaigns, ensuring quality control of the deliverables while staying within budget, meeting or exceeding client expectations. The Senior Media Manager will own day-to-day client communication, providing strategic direction and ensuring all campaign objectives/goals are met. Strong leadership skills are also essential.

Expectations of a Senior Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day-to-day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of traditional and digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and SEO
• Have prior platform experience in managing Social, Search and/or Programmatic campaigns, including but not limited to account setup, strategy development, organization, and management
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily workflow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

• Strategy Development: In cooperation with the local subsidiaries develop and implement the e-commerce strategy for the APAC region, aligning with global objectives and regional market needs.
• Platform Management: Oversee and optimize our Brand presence on global and regional e-commerce platforms such as Lazada, Shopee, Tokopedia, and others.
• Sales Performance: Drive online sales performance through effective product listings, promotions, pricing strategies, and customer engagement.
• Product Portfolio: Manage the online product portfolio, ensuring the right mix of products is available and accurately represented across all e-commerce platforms. Coordinate with product management to ensure availability of suitable products.
• Digital Marketing: Collaborate with the marketing & DCC team to plan and execute digital marketing campaigns.
• Data Analysis: Monitor and analyze e-commerce performance metrics, providing regular reports and insights to support decision-making.
• Market Research: Stay informed about e-commerce trends, competitor activities, and market opportunities in the APAC region.

This is a 12-month contract role based onsite in Singapore.

Responsibilities

• Think creatively with prominent gaming companies in Korea to build sustainable and long-term partnerships by understanding their strategy and goals
• Represent Social Media Play platform and provide thought leadership and perspectives in external meetings with partner executives
• Own adoption of Social Media Play platform in game developers
• Collaborate with cross-functional teams including product, engineering, design, marketing, operations, and finance
• Track and analyse and communicate key quantitative metrics and business trends as they relate to partner relationships at scale
• Use analysis and gaming industry expertise to source and develop new partner opportunities
• Manage and consult existing partners on building up their success on Social Media Play platform
• Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders both internally and externally

Minimum Qualifications

• MUST HAVE 4+ years’ experience in a partner facing role driving strategic partnerships within the gaming industry.
• Fluency in English and Korean language to work closely with in-country teams and game developer partners who speak the same language.
• Deep domain knowledge of the gaming industry.
• BS/BA in a highly quantitative field, such as Economics, Business, or equivalent experiences preferred
• Experience working effectively and cross-functionally with all levels of management, both internally and externally
• Ability to define, initiate and drive business opportunities in a fast-paced, rapidly changing environment
• Good understanding of the internet/mobile app industry
• Advanced skill in MS Excel, and PowerPoint

Preferred Qualifications

• Ability to handle day to day operational work to also structure, negotiate, and maintain significant and complex strategic relationships with gaming companies
• Identify and leverage trends within industry of expertise/focus

UEN: 199700895N

Sinch is a Customer Communication Cloud company that powers meaningful conversations at scale across messaging, voice, and email. We help businesses deliver unified, personalized experiences across all customer touchpoints. Over 150,000 businesses, including many of the world’s largest tech companies, rely on us for their customer communication needs.

We dream big—for our company, our customers, and our employees—and hire the best talent worldwide to help us bring our vision to life. With nearly 4,500 Sinchers in over 60 countries, probably somewhere we near you!

About the role

Sinch is expanding its global Product & Partner Marketing team and building a new Market Strategy team. We are currently recruiting for a Senior Product Marketing Manager, Market Strategy. Reporting to the Director of Market and Solution Strategy, this role involves working closely with the Director to shape and implement Sinch's market approach and positioning. The role involves developing a deep understanding of market dynamics and buyer behaviors. The individual will work closely with senior stakeholders across the business to ensure that market strategies are robust and product narratives are compelling and effective.

Key responsibilities:

• Market Research & Analysis: Lead comprehensive market research initiatives to gain insights into market trends, competitor strategies, and customer needs. Apply this information to inform strategic decisions and identify new growth opportunities.
• Segmentation & Targeting: Define and refine market segmentation and buyer personas to effectively target and engage key customer segments.
• Strategic Product Narrative: Develop and refine our cross-product and platform positioning. Craft compelling narratives that highlight the unique value propositions of Sinch’s offerings. Ensure these narratives are effectively communicated through thought leadership, analyst relations, and industry associations.
• Industry Expertise: Provide deep industry knowledge to support go-to-market strategies and launch plans. Stay current with industry trends and developments to keep our offerings competitive.
• Collaboration & Leadership: Work closely with internal teams, including product management, marketing, and sales, to align strategies and drive execution. Mentor and guide junior team members to achieve departmental goals.

About you

To excel in this role, the candidate should be a commercially driven product marketer with a strategic mindset and hands-on expertise. Effective communication tailored to various stakeholders, combined with a balance of critical thinking and data-driven insights, is essential. The ideal person thrives in a fast-paced, global environment and enjoys team collaboration.

You should have/be

• At least 7 years of experience in market strategy, product marketing, or a related field within the technology or communications industry.
• Proven experience managing complex projects and leading cross-functional initiatives.
• Strong understanding of market research methodologies, competitive analysis (including win/loss programs), and buyer personas.
• Expertise in creating effective cross-product positioning and narratives, with experience in marketing platforms and multi-persona products.
• Experience with analyst relations, including managing large market reports like Gartner MQ, Forrester Wave, and IDC Marketscape.
• Experience gathering and analyzing competitive insights and running win/loss programs.
• Strong data analysis skills, with the ability to bring data and insights to bear in telling a story; experience with BI tools and/or SQL is a plus.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to senior leadership and industry analysts.
• Ability to balance critical thinking with a data-driven approach, while also being dynamic and pragmatic.
• Experience working collaboratively in a fast-paced, global environment.
• Comfortable working with distributed teams across multiple regions and time zones.
• Willing to travel if needed.

Our commitment

We strive to cultivate a motivated and hardworking team in a welcoming and diverse workplace. Our core values—Dream Big, Win Together, Keep It Simple, and Make It Happen—form the basis for a culture that encourages innovative thinking and drives improved business outcomes through diverse perspectives and skills.

The path to success is always upward, and opportunities are closer than you think. It’s time to chase answers, tackle challenges, and follow your dreams.

Ready to join us on this journey? Apply now!

If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the media landscape. Leading a remote regional team, you will implement and manage 360 media plans that will support our clients in reaching their consumers and business goals

Key Responsibilities:

• Gets under the skin of the client’s business and its objectives
• Be focused on results that matter to the client in Acquisition and lead generations, which is a focus for the business
• Be the person that finds new paths through partnerships and understanding of external and business environment as well as what is happening on the platforms to make recommendations and test new plans
• Collaborate with digital performance specialist teams & local market teams to develop media strategy and media plan recommendations. This is teamwork and a management of remote teams and personal skills will come in play
• Synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media.
• Finds the creative message as crucial to the communications journey and is able to make recommendations along with the creative hub inhouse that increases the chances of better leads and conversions
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor for the team to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).

Job Descriptions

• To manage Microsoft Dynamics 365 (Business Central/Sales/Human Resource)
• To consult business application implementation/operation in all countries in Asia region
• To build and drive regional application operational structure in Asia region
• To propose and leverage business benefits through the use of information technology.
• To support implement regional activities set by superior
• Any ad-hoc tasks as assigned by superior

Job Requirements

• Graduate in computer science or similar.
• Minimum 5 years of related experience
• With an adept knowledge in Microsoft Dynamics Business Central / Microsoft Dynamics for Sales
• Possess experience API connection to various type of other products
• Possess knowledge/experience of Microsoft Power Platform.
• Required any MCSD (Or equivalent ) that is relevant to either Dynamics 365 BC, Dynamics CRM and, Power platform.
• Required general knowledge of corporate business applications such as HRM, CRM, ERP
• Required regional optimization view for designing/managing business applications.
• Required strong documentation skills
• Required strong in team building skills
• Experience in managing and enhancing corporate business -application with Microsoft products.
• JSON or any other programing language experience is advantageous.
• Experience in the construction industry/Japanese MNC is advantageous.

Benefits

• AWS : Not provided
• Performance based bonus （Once in December) Company and Individual
• Expected OT for a month will be pretty minimum or 0
• AL、MC : 14 days
• MC　14days.
• Other benefits and allowances
• Dental coverage
• Medical coverage

Working hours

• Mon-Fri, 5days work week
• 8:00- 17:30 or 8:30-18:00

Technical Team

The technical team is an independent team of experts within IQ-EQ providing technical and industry reporting standards advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.

The core part of technical team work is focused on 3 key areas –

1) Technical Advisory (technical accounting and PE/RE industry / regulatory related queries, technical support to sales and implementation team for new clients etc) ;

2) Technical Reviews (technical / quality reviews of financials, key accounting policies and other complex deliverables); and

3) Technical Updates (monitoring latest accounting, industry and regulatory updates. Issuing technical alerts for internal teams and clients. Delivering technical presentations and other specific training modules for accounting teams).

To facilitate the delivery of the 3 key areas effectively to the stakeholders, a technical team member will be at the forefront of the private equity and real estate fund industry developments, including but not limited to financial reporting.

Job Summary

• Resolve technical accounting queries raised by the Client Services (CS) team and clients in a timely manner
• Provide technical support to sales and implementation team for prospective and/or new clients
• Perform/oversee the reviews on the working papers, financial statements and other complex client deliverables (including quality reviews). To help shape and ensure product quality control of the CS output
• Whilst main focus is on IFRS and US GAAP, there are opportunities to develop experience in other GAAPs e.g. UK GAAP, Lux GAAP
• Assist CS and/or implementation team with reviews of operational aspects of constitutive fund documents (training will be provided)
• Perform reviews of carried interest/waterfall models for fund clients
• Monitor latest accounting/ legislative changes impacting our clients and draft technical updates for accounting / legislative changes accordingly for release internally to CS teams as well occasional updates to clients.
• Develop and deliver (semi-annually) Technical presentations to update CS teams on accounting and PE industry developments
• Maintain/oversee in-house library of technical journals, articles and documentation relating to accounting issues for CS team members to access
• Identify control weaknesses from reviews, discussions with internal senior CS stakeholders, and recommend control procedures to reduce risk
• Identify ways to improve efficiency and effectiveness in the group’s system and processes
• Support development of new services and new business proposals through expert knowledge of internal procedures and industry practice
• Opportunities to work with senior management on operational and strategic projects
• Work closely with Technical Team members in other locations and provide guidance / escalation support to junior team members
• Supporting the IQ-EQ business by challenging and suggesting ways that the Company can improve and develop profitability

Person Specification

• Strong attention to detail
• Excellent written and verbal communication skills
• Technical research skills / mind-set
• Excellent organisational, prioritisation and interpersonal skills
• A strong ‘Can Do’ attitude and ability to lead by example
• The ability to cope with multiple tasks and quality work under tight deadlines
• Strong ownership of tasks and sense of teamwork

Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Project Manager (Localisation & Content)

Fixed term contract

Our client’s video-sharing community is their lifeblood! It is the creativity and passion of their creators that make it the destination for billions of people around the world every single day, and that is why fans love the platform! And the brand is all about celebrating, supporting and inspiring that awesome community. 

As the Project Manager supporting our client’s Marketing teams, you’ll be helping to develop and launch regional marketing communications programmes and campaigns and managing important brand touchpoints such as the creators' website with multiple local nuances. With that, localisation processes and dynamics play a huge part of this project. You will support internal and external partners in driving content distribution through on-and-off platform media channels - all with the purpose of driving creator engagement and supporting their needs.

You should be an extremely organised, methodical and detail-oriented individual with a passion for content creation. They should be an excellent communicator of concise, accurate deadline-driven information to inform launch decisions. 

Role:

Website 

•  Lead and develop strategy, analyze opportunities, and drive execution of website campaigns/enhancements, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with agency partners, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Collaborate with internal and external partners to create, localize and publish new content on the brand’s website and other mediums 
• Lead localization and validation efforts with agency partners 
• Collaborate with execs and regional teams to assess business needs and opportunities 
• Generate status reports and recommendations for website needs 
• Quality control assets prior to production handoff to ensure they meet all necessary standards and needs 
• Form strong relationships with key internal stakeholders across channels, teams, and regions. 

Campaigns 

• Develop strategy and drive execution of creator comms campaigns, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with our client’s agency partners, when necessary for the purpose, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Implement, track and prioritize a calendar of specific initiatives that align to the broader strategy and goals 
• Day-to-day project management across marketing campaigns for email and in-product notifications 
• Assist in copy and asset development, and identify creative opportunities across channels
• Support the preparation of business reviews and business cases for executive decisions
• Collaborate with regional teams to plan creative projects, define milestones, assign 
• resources, assess risks, and help projects meet business objectives, deadlines and budget requirements. 
• Manage projects through strategy alignment, briefing, design development and production in partnership with key partners (Design, Production and Legal as and when needed) 
• Distill regional and local creative needs into concise design briefs and processes, and present output and discuss feedback within the GTM team 
• Work closely with internal creative teams and external agency partners to deliver exceptional creative work - showing a keen eye for great design and a focus on brand integrity 
• Identify team needs with regards to process, tools, documentation, asset management and implement or drive and implement changes where required 
• Traffic management across all necessary projects requests from intake through final approval
• Manage communication between key stakeholders (global, regional, local) while representing project status and share outs. 
• Collect creative inputs and updates to ensure brand consistency and accuracy in the region and across all usage touchpoints 
• Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities. 
• Proactively identify risks, prioritize them, and create plans to resolve in a timely manner 
• Liaising closely with agencies to generate creative ideas and validate to, during and post-launch of campaigns and programmes. 

Products 

• Learn about upcoming product launches and identify opportunities to support with scaled comms levers, and collaborate cross-functionally to support launches

You:

• Bachelor’s degree and at least 7 years of experience in content marketing and/or agency producer position.
• Prior experience developing and launching globally relevant and hyper-localised content plans and programmes.
• Strong organisational and project management skills with the ability to set goals and prioritise initiatives with minimal guidance.
• Proven track record of launching a variety of creative projects, ranging in complexity, and an adept understanding of creative ‘lingo’.
• Familiarity with handling a variety of file types across a range of mediums.
• Team player who is able to multitask and handle multiple simultaneous projects.
• Self-motivated self-starter, displaying composure under challenging phases.
• Strong experience operating within cross-functional teams, ideally in a matrix organisation.
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

• Seek new collaborative opportunities with external partners mainly in Asian region as well as globally by collaborating with Research Coordination members.
• In the course of the cooperative works with team members, support to carry out the collaboration management tasks.
• Build a close relationship with scientists mainly in Asian region, capture UMN in the region, and provide feedback with team members.

Your Career 

As the Ecosystems Solution Architect Manager, you are responsible for leading and developing a high-performing team of Solution Architects focused on driving business growth through strategic partnerships with Global System Integrators (GSIs), Cloud Service Providers (CSPs), and Managed Security Service Providers (MSSPs). This role requires a deep understanding of the company's product suite, industry trends, and partner ecosystems. The ideal candidate will possess strong leadership, technical acumen, and relationship-building skills to effectively manage and enable partners to scale the business.

You will directly manage the regional Solution Architect team, supporting GSI, CSP, MSSP and Technology partners to scale the business.  Technical resources team while developing a centralized engagement strategy for the wider partner ecosystem. 

The role will require the services creation and leadership of virtual teams across the JAPAC region. You will also engage with the Partners to understand their challenges and identify development requirements. Ecosystem partners are critical to our business. We recognise that the partner landscape is differentiated and requires a tailored approach to our engagement strategy. This role will be responsible for the development and delivery of a tiered jointed solution and enablement plan which targets each of the partner categories with a consistent methodology. Distribution, Channel, Systems Integrators, and Managed Services across product platforms (Strata, SASE, Prisma Cloud, and Cortex). 

Your knowledge will be used to evolve the JAPAC  wider partner communication programs, working closely with the Global strategic team and Global Ecosystem organization to ensure consistent and efficient communication. Your work will lead to the development and delivery of partner communication both virtually and conference style.

We are looking for a leader who has strong leadership and organizational skills, and who is comfortable working in both a direct and matrix environment. Working in a matrix environment will require strong influencing skills to achieve your goals, as well as the ability to create clear goals, milestones and success criteria.  

Your Impact 

• Support the creation of an industry-leading Ecosystem partner landscape across the region
• Recruit and hire new Ecosystem Systems Engineers/Architects  into the team, hiring the best talent in the industry
• Develop relationships with the key Ecosystems partners, understand their challenges, and develop programs to enable them to be a successful Palo Alto Networks Ecosystem Partner
• Work with the Global Ecosystem team to ensure they understand and are meeting the requirements of our JAPAC Ecosystem partners
• Retain, train, mentor, and review employees on your team, while keeping them engaged and successful in their careers
• Must be able to maintain a positive outlook, while leading and keeping the GSI Partner SEs motivated in a fast-paced and ever-changing environment
• Help define and continuously update the system engineering training/enablement roadmap with the support of Ecosystem leader
• Build and maintain virtual teams across the region to both support and drive consistent engagement and enablement activities
• Act as an escalation point for pre-sales and post-sales technical issues that arise from strategic partners
• Build relationships with the key technology partnerships for Palo Alto Networks
• Understand the emerging partner landscape of the CSPs (e.g. GCP, Azure, AWS) and how we support their market requirements
• Steer conversations about industry trends and emerging changes on the security landscape that is relevant to the partners market requirements

What you’ll do to succeed

• Proactively manage a portfolio of accounts through building customer relationships by understanding their business needs and the value Insights can bring
• Qualify and develop new business opportunities within your portfolio of accounts from initial enquiry and building relationships to meet the client needs and enable Insights to maximise potential business opportunities
• Nurture clients to enable long-term relationships and enhance customer loyalty
• Work collaboratively across teams globally with a knowledge of overall business strategy and goals
• Consistently providing a legendary customer experience thereby achieving revenue and contribution targets.
• Plan and prioritise sales activities and towards achieving agreed business goals, maintaining contribution levels, margins and managing productivity output
• Ensure client information is up to date and accurate by using D365 activities tools and systems
• Manage pre and post workshop logistics, liaising closely with wider departments - Delivery team, Client Services, Legal, Finance etc.
• Follow the process steps outlined in the EPS program in a consistent and accurate manner.

What you’ll be doing

- Responsible for the creation, implementation and execution of Action Sales Plan;

- Assists or drives new initiatives or, especially in new product/service launches with speed and effectiveness to financial institutions or business corporations

- Responsibility for the sales process from initial point of contact, presentations, proposals, through contract negotiations and execution. Meet/exceed minimum monthly and annual sales objectives;

- Canvassing for new accounts, develop customer base, appraise key business opportunities in our market segments;

- Responsible for the effective management and servicing of existing and potential customers including the development and growth of accounts to optimize profits.

- Responsible for key accounts management and development of strategic; relationships with corporate clients to ensure continuous repeat business with the Bureau;

- Responsible for realizing the committed revenue targets;

- Identify opportunities to link up with financial institutions or other targeted segment through back-end integration and work closely with clients and IT to ensure the implementation and completion of projects

- Actively participate in events, conference, seminars or other promotional activities.

- Respond promptly and decisively to customers’ requirements through effective communication and co-ordination with various internal departments.

- Other projects or matters may assign to support revenue targets in futures.

- Operational Oversight

• Oversee the day-to-day operations of the custody services, ensuring efficient and secure management of digital assets.
• Implement and maintain robust operational processes, including transaction monitoring, asset segregation, and reconciliation.
• Develop and enforce standard operating procedures (SOPs) to ensure consistency and quality in service delivery.
• Coordinate with the technology team to ensure the reliability and scalability of custody systems and infrastructure.

- Risk Management

• Develop and implement a comprehensive risk management framework to identify, assess, and mitigate risks associated with digital asset custody.
• Conduct regular risk assessments, scenario analysis, and stress testing to evaluate the impact of potential adverse events.
• Monitor and analyze emerging risks in the cryptocurrency market, including regulatory changes, technological advancements, and market trends.
• Collaborate with the compliance team to ensure adherence to regulatory requirements and industry standards.

- Stakeholder Communication

• Communicate effectively with internal and external stakeholders, including  clients, regulators, and auditors.
• Prepare and present reports on risk and operational performance to senior management and the board of directors.