• Replying emails and responding to enquiry
• Handle complaints and assist in answering doubts
• Answer phone calls using telephone standards, handle enquiries, record and convey messages.
• Assist the supervisor in day-to-day operations and management.
• Any other general duties/ad-hoc projects as assigned by immediate supervisor

Requirements

• Min GCE A Level or dip in any discipline.
• Call center experience (Any industry) or frontline customer service experience will be an added advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Summary:

Role: Account Manager in Singapore

Start: ASAP

Permanent Position

Location: Singapore

We Are Expanding!

We are looking for a motivated Account Manager to come join our agile team of professionals.

If you are passionate about technology, constantly seeking to learn and achieve more then you are the type of person we are looking for. You are the interface between Customer, candidates, and operations to ensure high customer satisfaction. We are offering excellent career growth opportunities a good compensation and employment benefits.

We are seeking individual who is …

- Experience and willing to coach and mentor department managers on process efficiency

- Able to prioritize tasks/goals in a fast-paced environment

- Able to demonstrate a high level of empathy and great communication skills

- Adaptable to changing priorities with good self - motivation

- Able to work autonomously but seek support whenever there is a problem

Requirements:

- Generate sales among client accounts, including upselling and cross-selling

- Be the point of contact for assigned customers

- Develop and maintain long-term relationships with accounts

- Make sure clients receive requested services in a timely fashion

- Communicate client needs and demands to employer company

- Forecast and track client account metrics

- Manage projects within client relationships, working to carry out client goals while meeting company goals

- Identify opportunities to grow business with existing clients

- Coordinate with staff members working on the same account to ensure consistent service

- Service multiple project requirements concurrently, often meeting deadlines

- Keep records of client transactions

Here is what is on offer…

- A fun environment with a focus on personal enrichment

- Innovative and cutting-edge technologies to support the work involved

- Very good Employee Benefits (Medical + Dental Insurance, Birthday Gift, Flexible hours)

- WFH for 2 days a week

About Us

GECO Asia is an award-winning organization. We pride ourselves as one of the leading Digital Transformation Consulting and Resourcing firm with access to modern, innovative, cutting edge and niche projects. Our client base includes blue chip customers from Singapore, Philippines, Indonesia, China, Malaysia, and Hong Kong. We have delivered more than 500+ IT projects assignments in last 5 years and have the trust of both quality clients and our quality consultant network.

Please send your application highlighting:

- Your relevant experience

- Current/expected salary

- Availability information

- A latest MS-WORD Resume

**We regret that only short-listed applicants will be contacted.**

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, Licence No. 07C4453]

[2 Venture Drive, #10-18, Vision Exchange, Singapore 608526]

ORDER FULFILMENT OFFICER

Customer Service Management

-Responsible for order management in SAP s

-Work closely with customer’s representatives to ensure service satisfaction.

Procurement Management

-Responsible for procurement management in SAP such as issuance of purchase order and goods receipt/issue etc.

-Material and supplier master management in SAP.

-Invoice management including resolution of invoice discrepancies with suppliers.

Logistics Management

· Plan shipments in collaboration with sales team and logistics providers

· Liaise with logistics providers to ensure on time inbound and outbound deliveries.

Location: Near to Jurong East

Salary: Up to $4000 + AWS + VB

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

M-F, 9 to 6

Invoicing Officer

12 Months Contract (renewable)

$4,700 max

Marina Bay Financial Centre

· Source and report on operational invoicing matters

· Maintain relevant sales databases in relations to invoicing

· Analyse and report on invoicing payments schedules against sales objectives

· Provide input to standard cyclical reports (weekly and monthly).

· Support business process and automation improvements to effectively and efficiently deliver customer service solutions to the business

· Support compliance with Rio Tinto policies in the area of invoicing for IO, B&A, Salt & other Bulk Materials

· Execute Letter of Credit process and ensure timelines are met efficiently

· Ensure Action To Load (ATL) and Export Declarations are met timely

· Execute FD to facilitate customer orders

· Manage individual knowledge levels, identifying areas for growth and development.

Working closely with multiple stakeholders to improve level

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Customer Success Executive. Oracle is a technology leader that’s changing how the world does business. We’re looking for an experienced and self-motivated person. We appreciate you taking the time to review the list of qualifications and to apply for the position. Come and join us!

As Oracle SaaS Customer Success Services (CSS) team, our mission is to ensure the success of our SaaS install base, help our customers drive value from their investment in our SaaS applications while deploying more and expanding their usage. Oracle has the most complete and unified portfolio of modern, cloud based business applications on the planet and a large and successful customer base. Thrive in this crucial role!

Description

What You’ll Do

The objective of the Customer Success Executive (CSE) is to improve customer retention and expansion by facilitating activities and guiding them to the solutions value while also driving increased SaaS revenue. The CSE works at a strategic level across all product pillars in the cloud, leading teams in the delivery and continuous improvement of large scale ground-breaking cloud projects. In this role you will act as an enabler and trusted advisor to the customer to ensure they remain successful and engaged with their entire Cloud solution, so they understand the full value of their investment with Oracle. For this role you will need to be definitive in your goals but flexible in your approach. As part of the role you will continuously improve on your network and internal relationships, working closely with sales, implementation success managers and customer success managers to enable further adoption of Oracle products within your customers. You are one team, all responsible for delivering value to the customer with strong product knowledge and discovery expertise.

You will be responsible for delivering consistent, adherent and diligent collaboration with the internal collaborator teams and will work collaboratively with them to deliver activities that fit with the strategic direction of the customer over the entire cloud estate.

As a Customer Success Executive, you will:

• Collaborate with the Sales Manager and broader account team to develop and deliver an overall account strategy and plan for the customer, that directs company resources to encourage renewal and return of investment cross pillar.
• Develop and maintain a continuous close relationship with the relevant Account Team throughout the customer lifecycle.
• Facilitate relationships across various customer teams, brands, and/or departments to further strengthen Oracle’s partnership with customers.
• Regularly provide visibility of account at an executive level both internally and externally, defining progress against customers’ business objectives; any metrics that define success to the customer (return on investment); and identifying risks and appropriate mitigations.
• Deliver regular business reviews and success plans to senior executives and key business collaborators.
• Coordinate cross pillar activities across the account to ensure significant achievements for your customer such as upgrades, new releases and new features are managed effectively and with no adverse impact on co-existing pillars and identifying lessons learnt for future achievements within or across pillar.
• Engage and understand the customers cloud strategy within and cross pillar in order to guide the customer by providing resources that can assist their strategic business direction across pillar.
• Support other CSMs in their role acting as a ‘coach’ in working effectively with the customers support service to ensure it is being effective for enhancement requests and blocking issues.
• Develop a strong relationship with the senior leadership in your customer on a technical and business level.
• Support in collaborating with Oracle’s Reference team to ensure ‘reference fatigue’ is avoided and customers can take advantage of our reference program.
• Understand the value of the internal Oracle processes and tools available to assist your search for answers and for pro-active planning.

Required Skills/Experience

What You’ll Bring

You have that rare combination—a sharp technical brain and a head for business. You’ll use this to help customers achieve real-world success with our products. We also look for:

• Experience in a customer facing role involving cloud based/SaaS technology with collaboration of senior collaborators.
• Proven ability to delivery complex projects with multiple internal and external collaborators.
• Proven ability to develop and cultivate lasting customer relationships with limited resources.
• Strong technical understanding around cloud solutions, operating concepts and infrastructure (cloud, integration, lifecycle management etc).
• Experience in delivering continuous improvement and change effectively to organisations.
• Project management and delivery including effective risk management skills.
• Pro-active commercial competence.
• Leadership and effective influencing skills.
• Written and verbally communicate a complex message in a simplistic way.
• Team working and collaboration.
• Resilient, managing pressured situations effectively.
• Confident and engaging presentation skills, personable, positive, approachable & tenacious with effective objection handling skills.
• Extremely diligent & succinct organisation & communication skills.
• Strong desire to learn and develop personally.
• Strong time management work ethic and focus on delivery.
• Able to travel at short notice 50% of the time.
• Mirroring & ability to engage and be engaging at all levels.

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hours (must be willing to commit to weekends)
• Basic + allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

· Position: Finance Officer

· Location: Sin Ming

· Working Hours: Monday - Friday (8am-5.30pm/8.30am-6pm)

· Salary (commensurate with experience): Up to $3,500 + AWS + GOOD Variable Bonus (1-4 Months BONUS)

· Duration: Permanent

· Industry: Transport (MNC Company)

Main Responsibilities:

· To prepare accurate and concise general ledger reconciliation for 3 entities.

· Prepare and submit timely monthly schedules to internal and external parties.

· Assist the billing department.

· Prepare the necessary accounts receivable journals and timely submission to GL team.

· Any other tasks assigned.

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

· Minimum LCCI/Diploma in Accountancy or equivalent.

· At least 2 years of relevant experience required (preferably in General Ledger or Accounts Receivable).

· Proficient in Microsoft Office.

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Proficient in Microsoft office 365 i.e. Excel

3. Ability to multi-tasking and manage different activities

4. Good team player

Job Description

1. Perform technical verification checks on customers income documents and Process customer’s credit cards and unsecured loans account creation or maintenance in Bank’s operating systems (critical)

2. Toggle between different systems to perform pre-processing and data entries into various (critical)

3. Update reports on daily, weekly and monthly basis

4. Handle internal/external enquiries

5. Exceptional handling on cases unable to be processed by robotic tool

6. Conduct root cause analysis and engage Support team to resolve robotics’ tool issues (critical)

7. Manage ad-hoc project assigned by Team Manager

8. Escalate any discrepancy / deviation to the Team Manager

9. Assist Team Manager with various systems’ testing and prepare go-live documentation (e.g. Standard Operating Procedure)

• Handling Customer Enquiries Thru phone or walk-ins
• Assisting Customers with special request etc.
• Assigning tables allocation to individual reservations made
• Handling bills
• Establish relationships with customers with a positive customer experience feeling after every contact.
• Any other adhoc duties as assigned

Requirements:

• Min 1 year experience in guest relations/customer service or related field
• Able to work in a team, good interpersonal and communication skills
• Working Hours: 5 day work week, shift based
• Location: Promenade
• Salary: Up to $3200
• Able to start work immediate or within short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

We are looking for a Corporate Account Manager to create long-term, trusting relationships with our customers. The Corporate Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and exceed their expectations at all times.

If you have a flair for client communication and understand consumer behavior, we’d like to meet you!

Key Responsibilities

• Contribute directly to COMPANY’s (and GROUP’s) Sales Revenue, Profitability and Manage clients’ expectations
• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Sell products & services by establishing contact and developing relationships with prospects; recommending optimal solutions
• Create winning value proposals / quotations with clear propositions in terms of design, specifications, availability including after-sales delivery and maintenance
• Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvement
• Identify product & services improvements or new products by remaining current on industry trends, market activities, and competitors
• Prepare cost sheets and maintaining accurate ongoing costing or expenses for sales related orders with intent on maximizing profitability or cost reduction
• Prepare reports by collecting, analyzing, and summarizing useful and relevant information
• Maintain quality service by establishing and enforcing organization standards at all times
• Maintain professional and technical knowledge and/or accreditations
• Contribute to team effort by accomplishing related results as and when needed
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Manage the availability of stock for sales and demonstration
• Negotiate/close deals and handle complaints or objections rationally with professionalism
• Collaborate with team members to achieve better results
• Coordinate fulfilment and services delivery with internal staff, colleagues and stakeholders
• Participate in implementation activities of sales orders made to the company, providing exceptional customer experience through seamless teamwork service delivery
• Gather feedback from customers or prospects and share with internal teams from time to time
• Manage and improve vendor/partner relationships to achieve desirable outcomes for the company at all times

Key Skills & Qualities

1. Well-spoken & with good written communication etiquette
2. Have a passion for IT & equipped with all-round skills
3. Savvy in time management & organizational skills i.e. able to handle more than one project concurrently.
4. Able to work after office hours and/or extended hours whenever required
5. Analytical, self-motivated, competent and able to work independently
6. Strong sense of personal responsibility
7. Excel in problem-solving skills & a good team player
8. Capable in management, leadership and mentoring skills (critical thinking & decision-making)
9. Competent in vendor management and negotiation skills

Responsibilities

• Deploy and support workplace safety and health (WSH) programs.
• Carry out initiatives to bolster WSH programs.
• Conduct safety inductions, orientations, and compliance explanations.
• Address WSH non-compliance and unsafe practices while promoting improvements.
• Participate in WSH compliance inspections and routine work checks.
• Collect data on WSH performance, conditions, and practices.
• Manage instances of non-compliance and unsafe conditions.
• Support incident and accident management, investigations, and preventive actions.
• Develop and enhance workplace safety and health management systems (WSHMS).
• Establish quality management policies and procedures, monitor compliance, and ensure fire safety preparedness.

Requirements

• Minimum Diploma or equivalent
• At least 2 years of HSSE/ WSH working experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Title: Account Assistant (6 months contract, Subject to extension) (ID1459)
Location: Yio Chu Kang, one way transport pick up at AMK or Yio Chu Kang
Working Hours: Mon to Fri, 8.30am to 5.30pm.
Salary: $2500-$2800

Job Responsibilities:
• Assist financial planning and analysis
• Prepare monthly reports on the financial results of the Company
• Consolidate and prepare weekly analysis on the sales data for all operations
• Provide analytical support to business initiatives
• Any ad hoc projects as assigned

Job Requirements:
• Diploma or Bachelor’s Degree in Accountancy, Finance or equivalent
• Fresh Graduates are welcome
• Highly familiar in Microsoft Office applications, ie Excel and PowerPoint
• Capability of multi-tasking and prioritizing projects/tasks
• Good interpersonal skills
• Self-motivated, ability to work in a fast-paced environment

• Handles office and human resource job.
• Manage obligations to suppliers, customers and third party vendor
• Prepare, send and store invoices.
• Apply work pertmits
• Providing accounting and clerical support to the accountant

Responsibilities:

• Develop strong client relationship and understand the needs of clients on employee benefits and ensure placement with clients’ selected insurer/program
• Understand and stay current on each client’s business situation, strategy and HR, risk and finance needs and upsell/cross-sell product that are suitable for their needs
• Stay abreast with the insurance markets development
• Conduct Pre-renewal and/or renewals meetings with clients
• Ensure renewal terms obtained are far and competitive by reviewing renewal terms and analysis of claims data
• Preparation of renewal documents such as renewal proposal, claim analysis, benchmarking exercise, communication decks, handbooks
• Conduct communication sessions on the benefits program to employees as well as to any partners who need to understand the program
• Handling of enquiries from both HR and employees
• Be responsible for any follow up on the employee movement and underwriting requirements for the accounts assigned
• Ensure prompt premium payment from accounts that are assigned

Requirements

• Degree or Diploma from a recognized university or polytechnic
• Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
• 2 to 5 years in the related experience
• Leadership skills required to manage teams
• Analytical, critical thinking and decision making
• Effective collaboration across departments and organization
• Ability to work under pressure and manage deadlines
• Positive, influencing and willing to embrace change
• Alignment to departmental and organizational vision and goals
• Self-directed growth and development
• Strong interpersonal and presentation skills will be an advantage
• Good skills on MS systems including Word, Excel, Powerpoint required

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

As a Customer Service Officer cum Clinic Assistant, you will play a pivotal role in ensuring the seamless daily operations of our TCM clinic. Your responsibilities encompass a wide range of tasks, including patient management, administrative duties, customer service, therapy support, and maintaining the clinic's overall cleanliness and organization.

Major Responsibilities:

Patient Management and Administrative Tasks:

· Handle patient registration, file retrieval, and create new patient records.

· Schedule follow-up appointments for patients and provide appointment reminders.

· Process payments, issue receipts, and maintain accurate daily sales reports.

Data Management:

· Update treatment / product lists and other relevant reports accurately and promptly.

Customer Service:

· Professionally and promptly address customer inquiries, feedback, and complaints through various communication channels.

· Deliver exceptional customer service, fostering positive relationships with all clients.

Therapeutic Support:

· Assisting in therapy sessions as required.

· Assisting TCM Physicians to provide care, treatment, therapy and consultation to patients.

Consultation and Sales:

· Engage with customers to discuss treatment courses and products, making suitable recommendations and delivering excellent service and sales support.

Laundry and Maintenance:

· Handle the laundry and folding of towels and clothing.

· Maintain the cleanliness and tidiness of the reception, customer waiting areas, and pantry.

· Sanitization of treatment rooms and clinic.

Inventory Management:

· Conduct regular stock-taking (at a minimum on a monthly basis) to ensure that clinic supplies are adequately stocked.

Marketing and Engagement:

· Participate in marketing initiatives, including interactions with KOLs to promote the clinic's services.

· Participate in all marketing initiatives, promotional road shows, trade fairs, corporate events, demonstration programs, health talks and any events. Internally and externally.

Requirements:

- Able to work retail hours

- Humble, Resilient, Industrious, Mature

- IT Savvy

*Fresh grads welcome to apply!

* No experience needed! Training will be provided!

*Career progression opportunities!

Salary:

From $2100 to $2500 + High Commissions!

Working Hours:

5 to 6 working days (including weekends and public holidays)

Working hours varies between different locations

Job Descriptions:

• Promote credit cards/personal loans at branches/roadshows based on customers' needs
• Seek opportunities to engage customers and acquire new signups
• Follow-up with customers with their applications

Requirements:

• Minimum GCE "N" or "O" level (Minimum 3 passes including Math)
• Self-Motivated and independent
• Sales driven
• Able to communicate efficiently
• Able to work on weekends/public holidays

If interested, kindly sms/whatsapp your name and updated CV to Peiling @ 82006429 and quote Bank SO
Whatsapp Link: wa.me/6582006429

Yong Pei Ling
R22104765
Talent Ace Pte Ltd
EA21C0626

Introduction :

The Enterprise Account Manager is an individual contributor role responsible for managing a portfolio of current Apptio customers. The successful Account Manager combines IT operational and financial understanding with solid business acumen. You will consistently need to position the value of Apptio’s suite of applications to your customer’s senior decision makers. In return, this position offers uncapped income potential in one of the most strategic, fastest-growing segments of the technology industry and an opportunity to join a company at the forefront of establishing de facto leadership in this new market.

This role is a key leadership role in the APAC sales team and will report directly to the VP of APAC sales.

Your Role and Responsibilities :

• Manage a portfolio of current Apptio Enterprise customers, engaging in a continual selling effort to enhance the value of the Apptio solution and create demand for additional revenue opportunities beyond the initial subscription business.
• Focus on building relationships across a range of personas and functions within the customer organization, to include IT Operations and Finance. Interact at both the senior executive and operational management level to effectively convey the Apptio value proposition and promote use and adoption within the customer’s organization.
• Manage multiple complex sales efforts simultaneously, supporting a renewal base of multiple millions of dollars in annual revenue.
• Forecast business accurately and close both new and renewal revenue opportunities for Apptio’s Technology Business Management SaaS offering.
• Articulate the Apptio value proposition to senior business leaders including the CIO, CFO, and their senior staff. Solve problems promptly and efficiently by marshaling the required Apptio resources and leading the collective team to enable customer success.
• Be passionate about ensuring a customer realizes significant value with Apptio.

Required Professional and Technical Expertise :

• Experience should be with market leading companies that dominated their segment.
• Knowledge and experience in managing a highly complex technology sales process is essential.
• Demonstrated experience with financial concepts and practices as it relates to IT management.
• Experience in selling SaaS solutions, business/financial applications, or BI solutions is a plus.
• Candidates must be able to have a credible voice with customer executive decision makers and stakeholders.

Preferred Professional and Technical Expertise :

• Requires a minimum of 10 years of highly successful enterprise technology sales experience, and/or large account management experience, with a demonstrated track record of consistent over-achievement against assigned quotas.
• Frequent travel required visiting prospects and customers.
• Need to be able to work independently from home and during travel in an unstructured and fluid capacity to meet simultaneous sales objectives.
• Remote customer and internal work required; need to be comfortable in extended phone conversations, conference calls, and remote computer sessions.
• Work or travel on a weekend is sometimes required to meet customer and prospects needs to ensure successful revenue generation.

Responsibilities:

• Provide support in daily operation for building services & maintenance
• Attend to building services and repairs enquiries
• Work closely with Building Manager to provide assistance to tenants and solve their requests
• Maintain good relationship with tenants
• Ensure building services are well maintained and functioned
• Ad-hoc duties as assigned

Requirement:

• Nitec or GCE ‘O’/ ‘N’ Level or equivalent
• With 1 year of customer service experience
• Availability to commit to 12-hours shift

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Planning Officer to be part of their Planning team to support their business needs. They are located in the West - easily accessible.

Job Description:

• Work closely with management in implementing a supply chain strategy in line with the company's overall vision and business objectives.
• Partner with senior leadership and key stakeholders across various business units to ensure smooth integration of the supply chain strategy with other functional strategies.
• Conduct in-depth market research and analysis to provide insights and recommendations regarding strategic supply chain investments, partnerships, and innovations.
• Market analysis and industry research on supply chain trends, opportunities, and challenges.
• Assisting in establishing and defining key performance indicators (KPIs) and metrics

Requirements:

• Minimum Bachelor's degree in Business, Economics, Supply Chain Management or related study
• 2 years of relevant experience in Retail or Supply Chain industry
• Proficient in Microsoft Excel / Google Sheets

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Covers contract administration, ensuring contract documentation and operational processes are functioning in line with operational plan and business policy, which includes:

• Support the Head of Section (HOS) in the management and administration department staff to achieve its objective.
• Dissemination and enforcement of Company’s policy, procurement policies and procedures to Buyers and O&M departments
• Assists HOS in procurement activities for new projects
• Manage and administer all contacts and purchase orders required
• Manage and administer organization long term and spot fuel contracts and orders
• Work closely with O&M departments, buyers and other organization's entities for tender and contract activities.
• Ensure proper execution of contracts and compliance to SOX requirement
• Manage vendor master (including vendor creation and vendor qualification) in SAP MM and SAP B1
• Conduct vendor performance reviews once a year for small purchases and after contracts.

Requirements:

• Diploma in any discipline with min 2-3 years of procurement experience
• Experience and knowledge in tendering and procurement processes
• Ability to multitask, prioritize and manage time efficiently
• Hands on in Microsoft Words, Excel and business software like SAP

interested candidate please send in your msword resume to [email protected]

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Responsibilities

1. Perform technical verification checks on customers income documents and Process customer’s credit cards and unsecured loans account creation or maintenance in Bank’s operating systems

2. Toggle between different systems to perform pre-processing and data entries into various

3. Update reports on daily, weekly and monthly basis

4. Handle internal/external enquiries

5. Exceptional handling on cases unable to be processed by robotic tool

6. Conduct root cause analysis and engage Support team to resolve robotics’ tool issues

7. Manage ad-hoc project assigned by Team Manager

8. Escalate any discrepancy / deviation to the Team Manager

9. Assist Team Manager with various systems’ testing and prepare go-live documentation (e.g. Standard Operating Procedure)

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Proficient in Microsoft office 365 i.e. Excel

3. Ability to multi-tasking and manage different activities

4. Good team player

Customer Relations Officer - Call Centre External (contract renewable)

Working Locations: Tanjong Pagar,
Working Hours: Working hours: Shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH
Salary Range: up to $2700 + 100 Transport Allowance

Responsibilities：

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting toConcession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  Point to point enquiries from customer
  SimplyGo related issues (i.e Simple Technical issue, investigation of mismatch fare)
  Perform out bound calls to customers who leave callback
  
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience

Job Description:

• Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/tool box meeting
• Coordinate Environmental Control Committee Meeting and implement all environmental control programs
• Maintain mandatory records and other documentation as required by the regulatory authorities
• Ensure compliance of operations with NEA and EHS regulations
• Prepare Site Environmental Control Report on a regular basis
• Conduct environmental control audit and investigations
• Able to maintain environmental requirements in line with OHSAS 18001:1999
• Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

Job Requirements:

• Candidate must possess at least Diploma/Degree in Civil Engineering or its equivalent
• Candidate must be a NEA registered ECO
• Minimum 3 years’ relevant experience in Building Construction
• With FSM certificate will be an advantage
• Must have professional knowledge in law and regulations of Environment Acts

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation