We are looking for Data Specialist to be part of Regional Analytics Team supporting AP Analytics activities. In this role, you will be working with various stakeholders utilizing both internal and external data points to generate good and useful data sources that the Analytics Team can work on to provide Business Decision Reports.

Responsibilities

• Support regional field and partner analytics through rigorous data management- facilitating business success by ensuring data availability and accuracy, driving data projects to design and generate crucial information for different business needs and stakeholders where required
• Manage existing data to create consistent structure and improved accuracy, working from multiple data sources to synthesize and generate key datasets for KPI tracking (sales, prices, contracts, etc.)
• Establish rules for data consistency among regions and projects, preparing and distributing reports with key business information, or customer level product usage and contract requirements
• Provide data management on key information related to sales, prices, contracts, special agreements, agreement programs (rebates, admin fees, pricing reviews), customer affiliation and customer grouping in CRM systems, ensuring data integrity and accuracy
• Support implementation and operation of foundational functional infrastructure such as data pipelines between internal data sources and internal or external data marts
• Plan and execute projects to enable new capability, implement data tools, and design data visualizations for effective communication
• Act as data product owner for one or more capabilities delivered by the team—which include 1) providing support, subject matter expertise, and point of contact for our analytics tools and data assets, 2) driving strong activation and adoption of analytics capabilities, and 3) maintaining operation of platforms
• Work with analytics team stakeholders to understand analytics needs and apply our capabilities to those needs
• Promote best practices for data analysis, management, and insights communication
• Participate on cross-functional teams (internal and external vendors) to facilitate an enhanced understanding of available data, analyses, and systems

Job Summary:

We are seeking a skilled Business Analyst with expertise in the consumer and retail credit domain to contribute to various projects and initiatives. The ideal candidate will play a key role in requirements gathering, functional specification reviews, user acceptance testing, and live verification, ensuring alignment with design principles and data architecture.

Key Responsibilities:

Requirements Gathering & Documentation:

Collaborate with stakeholders to gather and analyse user stories and requirements, particularly from credit risk analysts, regarding data and dashboard needs.

Functional Specification Review:

Review and ensure requirements align with design principles and data architecture. Provide constructive feedback on solution proposals from technical teams.

Data Querying & Management:

Utilize SQL and other data querying tools for data wrangling and handling data schemas to support project initiatives.

Process Evaluation & Improvement:

Assess existing BAU processes, identify areas for improvement, and propose actionable solutions.

Scrum Participation:

Join regular scrum meetings and user story grooming sessions to ensure enhancements meet business requirements, budget, and timelines.

Collaboration with Technical Teams:

Work closely with (Tech) data factory and READ teams to implement solutions that address stakeholder needs.

Familiarity with Loan Systems:

Demonstrate expertise in consumer credit loan systems, including secured lending products (e.g., LEAPS ORIGINS, Finacle) and unsecured products (e.g., VisionPlus).

Collection Management Systems:

Experience with collection management systems such as Debt Manager and Aspect/Cisco auto dealer.

Data Discovery and Lineage:

Leverage knowledge of Collibra for data discovery and understanding data lineage within ADA/DL (data warehouses).

Workshop Participation:

Engage in various workshops related to business unit initiatives and contribute to the development of strategic solutions.

Required Skills and Qualifications:

· Proven experience in the consumer/retail credit domain.

· Strong hands-on experience with data querying (SQL) and data management.

· Familiarity with relevant loan systems and collection management systems.

· Excellent analytical and problem-solving skills.

· Ability to communicate effectively with technical and non-technical stakeholders.

· Experience with agile methodologies and working in scrum teams.

Preferred Qualifications:

· Bachelor’s degree in a related field (e.g., Business, Finance, Information Technology).

· Experience with data governance tools, particularly Collibra

Job Description

We are seeking a Salesforce Business Analyst to join our dynamic team for a 12-month contract. The successful candidate will leverage their expertise in Salesforce to guide the implementation of critical systems, working closely with stakeholders to define business requirements and ensure successful project delivery in an Agile environment.

As a Salesforce Business Analyst, you will play a key role in analyzing business processes, gathering requirements, and applying your deep knowledge of Salesforce capabilities and limitations to provide tailored solutions. You will collaborate with cross-functional teams and stakeholders, translating business needs into technical requirements.

Key Responsibilities

• Gather, analyze, and document business requirements to ensure a clear understanding of the project's goals.
• Apply knowledge of Salesforce capabilities and limitations to guide system implementations, ensuring solutions align with business objectives.
• Collaborate with stakeholders, development teams, and other business units to provide solutions that meet business needs and optimize Salesforce functionality.
• Serve as a liaison between business users and technical teams to ensure clear communication and delivery of requirements.
• Ensure projects are executed in an Agile environment,contributing to sprint planning, backlog management, and user story creation.
• Work closely with developers and administrators to validate that Salesforce configurations and customizations align with business needs.
• Provide ongoing support and training to business users on Salesforce features and functionalities.

Qualifications

• Education:
  • Diploma or higher, with preference for candidates who graduated from Business, Computer Science, Information Technology, or Engineering disciplines.
• Certifications:
  • Salesforce Certified Business Analyst.
  • Salesforce Administrator Exam (CRT101) certification.
  • Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), or equivalent certification in Agile methodologies.
• Experience:
  • At least 3 years of experience as a Business Analyst, Scrum Master, Product Owner, or equivalent role in Agile projects.
  • Strong understanding of Salesforce capabilities,limitations, and configuration options.
  • Proven experience in gathering requirements, documenting business processes, and leading implementations for Salesforce projects.
  • Experience working in cross-functional teams with Agile methodologies is highly advantage

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Role: System Analyst

Job Requisition Number: JR44158

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Shell Script, SQL, Spark, Python, System Diagram

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

· Participate in end-to-end projects for system implementation of machine learning system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· More than 10 years assuming techno functional role in either compliance technology or machine learning domain

· At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

· At least 8 years of experience in application and database design and

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Techno functional candidate not too technical profile.

Domain Compliance – first preferred / second Risk / third Finance domain.

Looking on Compliance domain.

Experience to sense compliance domain

Business analyst role able to liase with site business / design / analysis user discussion

Minimum 10 to 15 years’ experience.

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Git, Jenkins, JIRA

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Title: Finance Manager - Accounting Focus (Based in Singapore)

Job Responsibilities:

1. Responsible for the operational management of the financial system of the Singapore company. Efficiently liaise with headquarters to implement the group's financial management standards and procedures, ensuring the normal operation of the company's financial system.
2. Accountable for the accounting, financial reporting, auditing, and related reports required by headquarters for the Singapore company.
3. Responsible for coordinating external organizations such as tax authorities and external auditors for the Singapore company.
4. Support and coordinate the compliance efforts related to finance, tax, and legal matters for the Singapore company.

Job Requirements:

1. Bachelor’s degree or above in finance, accounting, or related fields; possession of ACA, ACCA, or similar certifications, or experience in auditing at an accounting firm is preferred.
2. Over 5 years of relevant financial work experience, familiar with the operational rules of the financial and futures markets; hands-on experience is a plus.
3. Familiar with Singapore Financial Reporting Standards (SFRS) or IFRS, and proficient in financial software.
4. Strong organizational, communication, and coordination skills; possesses good professional ethics and integrity.
5. Only open to Singapore citizens and permanent residents.

Language Requirements: English, Mandarin

Position: Junior Business Analyst
Contract Duration: 12 Months
Location: Singapore

Duties and Responsibilities:

• Critical Analysis: Perform in-depth analysis of existing business processes to identify inefficiencies and areas for improvement.
• Gap Identification: Detect gaps and opportunities for process enhancement and propose actionable recommendations.
• Solution Exploration: Explore and evaluate solutions across functions, leveraging digital technologies such as Robotic process Automation (RPA) and artificial intelligence (AI) where applicable.
• Implementation Support: Collaborate with the Supply Chain team to implement feasible solutions, ensuring effective execution and integration.
• Analysis Delivery: Conduct cost, resource, and benefit analyses, providing both hypothetical projections and actualized outcomes.

Requirements:

• Education: Diploma or Bachelor’s degree in Computer Science, Computer Engineering, Business Analytics, or a related field.
• Technical Skills: Proficiency in analytical tools such as Excel, SQL, and Power BI.
• Flexibility: A flexible approach to work assignments and a willingness to learn new skills.
• Multi-tasking: Ability to manage multiple and varied tasks with enthusiasm, prioritize workload effectively, and maintain attention to detail.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Co Co (R1768258)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description

We are looking for a skilled IT Security Specialist to be responsible for designing, implementing, and managing security measures to protect our customer’s ICT systems. The role involves developing security frameworks, conducting assessments, managing incidents, and advising on ICT security matters. This position requires strong experience in IT security, excellent analytical skills, and the ability to lead security projects.

Key Responsibilities:

• Review and develop security frameworks, information security policies, processes, procedures, and guidelines on an ongoing basis.
• Establish compliance with policies and procedures through continuous security reviews and audits, including log analysis and security assessment of customer ICT systems.
• Conduct security risk management exercises and table-top exercises to test security readiness.
• Conduct vulnerability assessments and coordinate penetration testing activities.
• Lead information security awareness training sessions for employees and stakeholders.
• Develop and manage the customer’s security incident response plan.
• Lead and support the customer in security incident resolution and response.
• Act as the main point-of-contact and customer liaison for ICT security-related matters, providing assistance and advice as needed.
• Manage the activities and deliverables during the implementation phase of security projects.

Requirements:

· Minimum of 3 years of experience in IT security.

· Hands-on experience with Networks, Servers (Windows and UNIX), and Database systems.

· Proven experience in IT security auditing and security assessments.

· Strong understanding of protocols, traffic flows, and the ability to analyse logs from various sources.

· Knowledge of security technologies such as Active Directory, Endpoint protection solutions, Early Detection and Response (EDR) solutions, Database Activity Monitoring tools, and SIEM (Security Information and Event Management).

· Proficiency in Microsoft Excel for data analysis and reporting. Excellent written and verbal communication and presentation skills.

· Strong organizational skills and the ability to plan and execute work independently.

· Ability to work in a fast-paced environment with a flexible, team-oriented approach.

· Strong multitasking skills with the ability to switch contexts effectively between different activities and teams.

Preferred Certifications:

· CISSP certification is a must.

· Additional certifications such as CISM, Security+, and IT security tools certifications (e.g., Imperva, Carbon Black) are a plus.

Title - Senior (Trading) Application Support Analyst

Level - Middle

Job responsibilities/duties:

• Serve as the primary point of contact for all trading application issues, both in-house and vendor-provided.
• Proactively monitor and maintain trading systems, identifying potential problems before they impact operations.
• Provide first-level support for trading applications, including troubleshooting issues with external vendor systems.
• Manage the escalation process for complex issues, liaising with vendor support teams and internal stakeholders.
• Develop and maintain strong relationships with vendor support teams to ensure efficient problem resolution.
• Create and update documentation on troubleshooting processes and escalation procedures.
• Collaborate with traders and middle office personnel to understand their needs and optimize system configurations.
• Participate in vendor system upgrades and testing to ensure minimal disruption to trading activities.
• Conduct regular system health checks and performance analysis.
• Assist in user training for both in-house and vendor applications.

Qualifications:

• Bachelor's or Master's degree, preferably in an IT related field

Min years of experience (overall industry):

• At least 5 years of experience in financial technology support, preferably in a hedge fund or investment banking environment.

Any other skillset and requirements:

• Strong understanding of trading operations and common trading application platforms.
• Hands-on experience with at least two of the following systems: FlexTrade, Tradeweb, Markitwire, Orchestrade, TS Imagine, or Trading Technologies.
• Experience with virtualization/remote access technology such as Citrix.
• Excellent problem-solving skills with the ability to troubleshoot complex, multi-system issues.
• Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.
• Experience in managing vendor relationships and escalation processes.

Accounting Intern – Kacific

Kacific is a next-generation broadband satellite operator, headquartered in Singapore. Its purpose is to make a rapid and lasting difference to the people of Asia Pacific by providing high-quality, low-cost satellite broadband connectivity that will enable critical healthcare, education, and government services to reach unserved and underserved rural communities.

Founded in 2013 by a core team of senior satellite professionals, Kacific is backed by a group of investors with global telecommunications and infrastructure experience. Our first Ka-band high throughput satellite, Kacific1, was launched in 2019 to stream high-speed, low-cost, ultra-reliable broadband to rural and suburban areas of the Pacific and South East Asia.

Kacific is seeking a motivated and detail-oriented Accounting Intern to join our Finance Team for a 3-month internship. The intern will assist with day-to-day accounting tasks, focusing on revenue management, invoicing, reconciliation, and general accounting duties. This is an excellent opportunity to gain hands-on experience in a fast-paced environment and work alongside experienced professionals.

Key Responsibilities:

· Assist with the preparation, verification, and posting of revenue entries.

· Support the invoicing process, including generating, reviewing, and distributing invoices to clients.

· Perform account reconciliations, ensuring accuracy between internal records and bank statements.

· Help maintain accurate financial records and ensure proper documentation of transactions.

· Collaborate with the accounting team to manage accounts receivable and follow up on outstanding payments.

· Assist in preparing financial reports, statements, and analysis as needed.

· Participate in month-end and quarter-end closing processes.

• Support in ad hoc accounting tasks and special projects as assigned.

Requirements:

· Currently pursuing or recently completed a degree in Accounting, Finance, or a related field.

· Strong attention to detail and ability to handle data accurately.

· Basic understanding of accounting principles and financial processes.

· Proficiency in Microsoft Excel; experience with accounting software is a plus.

· Strong organizational and time management skills.

· Ability to work independently and as part of a team.

· Excellent communication and problem-solving skills.

Apply now to [email protected] for immediate consideration. Please send your resume to us with the title of the position in the subject header. And do pass along the opportunity if it sounds like a good fit for someone you know!

We’re looking for an experienced PMO Analyst to join our team! If you have a knack for streamlining processes and ensuring smooth project execution, this might be the perfect opportunity for you!

About the Role:

As a PMO Analyst, you’ll play a key role in developing and managing PMO processes and tools, providing crucial support to both our onshore and offshore teams. You’ll lead resource management, project logistics, and change control processes, helping us deliver successful outcomes for our clients.

Key Responsibilities:

• PMO Process & Tool Development: Lead the development, approval, and implementation of PMO processes and tools across the program.
• Training & Communication: Conduct training sessions and ensure full adoption of PMO tools by the project team.
• Project Management Support: Provide daily support to delivery teams, aligning program/project management activities with key objectives.
• Demand & Resource Management: Manage resource planning using HR tools and oversee onboarding/offboarding processes.
• Change Control: Implement structured procedures for effective change management.
• Program/Project Logistics: Own space/facility planning to support the operational needs of the project team.

What We're Looking For:

• Proven experience in PMO or project management roles (onshore and offshore experience preferred).
• Strong understanding of PMO processes, tools, and resource management.
• Exceptional leadership, communication, and training skills.
• Experience with change control processes and program logistics.
• Familiarity with HR tools for resource planning is a plus.
• Ability to manage multiple priorities in a fast-paced environment.

Job Descriptions

The person in this position will handle all back-end business operation relating to inventory, to optimize inventory and service levels ensuring the customers will have seamless ordering/ purchasing experience with the company.

The candidate will report to the Business Development Manager and will be responsible for the following activities.

• Collecting historical data using statistical tools to forecast demand for different products
• Placing purchase orders with suppliers to replenish stock.
• Minimize Out-of-stock by actively monitoring stock inventory.
• Work closely with supplier for timely delivery and expediate when necessary.
• Handle customer technical support cases through phone or email submission, communicate with supplier (if necessary)
• Maintenance or update product master database.
• Work with other departments on product related activities such as product discount, quality check etc.
• Collate statistics and generate reports.
• Performs other related duties as assigned.

Job Requirements

• Diploma or Degree in any discipline,
• 1-3 years relevant B2B industrial sales support experience.
• Experience in Stock Management.
• Good analytical and logistical thinking abilities.
• Possess high energy and result oriented.
• Good communication and negotiation skills
• Fluent in both written and spoken English.
• Good time management skills and team player
• Competent in MS Office, MS Access skills are required, Advance skill level for Excel
• Able to understand basic technical term in product drawing.

Benefits

• 1 month fix bonus
• Performance bonus based on declaration
• 16 days of Annual leave
• 14 days of Sick leave
• 60 days of hospital leave (inclusive of 14 days sick leave)

# Medical

• $50 cap per visit for GP panel doctor
• $250 cap per year for dental
• $300 cap per year for specialist

Working Hours

• Office Hours (9am to 6pm)

Role Summary

This is a great opportunity to join our fast-growing APAC team working with some of the world’s leading financial institutions.

As an Analyst, you will be learning whilst working for Delta Capita’s clients, in a fast-paced environment with support and training provided. You will be placed on project with one of Delta Capita’s clients, the project will be within Delta Capita’s Post Trade Services team or Client Lifecycle Management team, further information on each of these is below. Over time, the Analyst role gives you the opportunity to rotate across different areas of financial institutions, as well as across multiple clients, therefore enabling you to gain exposure to various areas of the Financial Services Industry. This is an exciting and varied opportunity for anyone looking to kick start their career in financial services.

The Role and Responsibilities

Your day to day may vary depending on which projects you are assigned to. Below provides examples of the types of day to day activities you may engage in on a project:

Operations - Post Trade Services

• Ensure the client is set up to trade with relevant and accurate data matched with signed agreements. (Defaults/pricing/commissions etc.)
• Transactional reporting - Investigation of breaks/ resolution of breaks impacting regulatory reporting
• Monitoring trades / work with desk to ensure trade flows downstream.
• UAT Tests - engaging with product development and IT team to assist in streamlining BAU activities. (BOTs, etc.)
• Answering queries from the clients
• BAU usually consist of trades related queries from clients, Trade settlements, booking of conversion trades/ transfers
• Liaising with external and internal stakeholder (i.e: settlement team, asset servicing team, conversion team

Client Lifecycle Management

• End to end KYC/AML and client due diligence (CDD)
• Gathering and analysing KYC documentation in accordance with the clients AML policy requirements to identify and close any gaps
• Ensuring that key stakeholders are kept informed on progress or bottlenecks within the end-to-end KYC review process
• Escalation to the appropriate teams where information cannot be sourced or provided / where prior exceptions have been granted on existing files and / or where additional sign off required to proceed
• Sourcing of data from approved public sources using the methods outlined in policies and procedures.

Job requirements

Skills and Experience

As an Analyst, you will have:

• Relevant Bachelor's degree within Finance or Banking
• Internship experience within Finance or Banking

It would be great if you:

• Are passionate about solving complex problems
• Have excellent attention to detail
• Have In-depth knowledge of Excel
• Are articulate, collaborative, and communicate effectively
• Are self-motivated with high levels of resilience, enthusiasm, and drive for success within an entrepreneurial business
• Are committed and not afraid of new challenges
• Enjoy changing environments that provide multiple learning opportunities

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent full-time position located in Singapore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for Singapore is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non differentiating services.

Our 3 offerings are:

• Managed Services
• Consulting & Solutions
• Technology

Responsibilities:

1. Financial & Accounting Duties

• Extract, transform, load and analyze incoming data from various departments and fit it into our accounting systems for recording and reporting purposes.
• Handle monthly and annual close processes, ensuring timely and accurate reporting.
• Coordinate with other departments to ensure all financial transactions are accounted for.
• Prepare budgets in collaboration with various departments and monitor financial variances.
• Manage all financial processes including accounts payable, accounts receivable, payroll, and bank reconciliations.
• Ensure compliance with all government regulations and tax codes

2. IT Responsibilities:- Display a proactive ability to self-learn and adapt to various applications used in the organization, including Stripe, WooCommerce, HR, and various POS software.

• Possess strong knowledge and proficiency in Microsoft Excel. Knowledge of Phyton is an advantage.
• Offer assistance in resolving miscellaneous IT issues that arise periodically, collaborating with IT vendors or consultants when needed.

Qualifications:

• Bachelor’s degree in Finance, Accounting, or related field.
• 2-3 years of experience in finance and accounting (non-profit experience is a plus).
• Proficiency in accounting software and Microsoft Office Suite.
• Basic IT skills and a knack for troubleshooting software and application issues.
• Exceptional attention to detail, organizational skills, and multitasking abilities.
• Strong interpersonal and communication skills.

What We Offer:

• Competitive salary and benefits package.
• A fulfilling role in a community-focused organization.
• Opportunities for professional development and growth.

We are seeking a dedicated and resourceful IT professional to join our team, responsible for ensuring the smooth operation and lifecycle management of critical application systems. This role involves providing comprehensive application support, managing system integrations, and enhancing user experience by bridging the gap between users and vendors. The ideal candidate will have a strong background in platform/SaaS system lifecycle management, a passion for aged care, and the ability to collaborate with stakeholders to implement secure, reliable, and user-friendly IT solutions.

Responsibilities

Application Support and Maintenance

• Provide application support in resolving and troubleshooting problems together with users and vendors for further investigations

• Track and manage all incidents to ensure resolution/escalation to the relevant support staff/vendors

• Manage the interface and integration requirements between IT application systems

• Maintain user documentation including release notes, training guides and UAT documentation

• Provide IT domain knowledge to users when required

System Lifecycle Management

• Manage the lifecycle of systems, including planning, analysis, design, implementation, testing and integration, and maintenance

• Perform analysis of existing application software and explore new solutions to improve business efficiency

User Experience and Service Management

• Responsible for user service management of the applications, ensuring systems are both functional and user-friendly

• Facilitate end-user training to ensure the correct usage of IT application workflows by users.

• Bridge the gap between users and vendors by managing user services and translating users’ requirements into effective system solutions

Vendor and Stakeholder Management

• Collaborate with vendors to tailor solutions to specific user needs.

• Manage and govern IT service providers and vendors to ensure SLA commitments are met

• Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable, and has the necessary vendor support/warranty in place

Security and Compliance

• Ensure compliance of all security measures in application development processes

Resource Management

• Manage and monitor IT budget, procurement and utilisation relating to systems and applications

Others

• Any other assignments/projects as required by the Supervisor

Requirements

• Possess a Degree in Digital Healthcare, Computer Science, Information Technology or related fields

• At least 2-3 years of experience in Platform/SaaS system lifecycle management, a good understanding of systems approach and how digitalisation impacts processes. Experience working in a healthcare setting is advantageous.

• Ability to work with external and internal stakeholders.

• Experience with application development will be an added advantage

• Strong analytical skills and ability to work independently

• Good time-management skills and the ability to work under pressure

• Comfortable learning new technologies as needed for new solutions

• Proactive, resourceful, willingness to learn and take on responsibilities

• Must be willing and able to travel across Singapore to support remote sites when required

• Passion and keen interest in the aged care sector.

• Good communication skills, both verbal and written, for effectively conveying ideas and exploring the latest technologies with users and stakeholders.

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Role: Production Support Level 2 Analyst

Job Requisition Number: JR43523

Job Level: At least 5 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

• Provide Level 2 support on user query/requirement and production issue raised - Event / Incident and problem management

ü Investigate production issues, respond based on production defect severity SLAs

ü Manage and respond to users on timely manner.

ü Log incident ticket for production issues and user queries

ü Follow up on defect and incident closure and meet incident closure KPI

ü Make sure system availability as per respective agreed SLA

ü Ensure daily end of day execution for supported applications complete successfully

ü Perform annual Disaster Recovery (DR) exercise for supported applications

ü Provide support to System Engineers on server level patches / upgrade as and when applicable

ü Ensure application incident & task documentation is properly updated for each production release

ü Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

ü Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using java snippets or Unix shell or DB scripts etc

Key Requirements (Must Have)

· Minimum 5 years of experience working in Banking IT industry support.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Strong & assertive communicator in speaking & writing.

· Good to have experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Understanding of ITIL methodology will be an added advantage.

Essential Technical Skill :-

• Hands-On experience in writing / debugging scripts, code, database queries
• Knowledge of SQL and relational databases – traditional RDMS, such as SQL
• Strong understanding of Unix, Linux and Windows
• Knowledge on Tetherfi Products will be added advantage.
• Implementation experience in Avaya Contact Center Products and services.
• Strong experience in monitoring, call tracking, replaying capabilities
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Excellent problem-solving skills in a distributed, multi technology ecosystem
• Interfaces and Messaging systems

Personal Skill :-

• Ability to work in a team environment
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
• Excellent communication and interpersonal skills with the ability to communicate well at all levels
• Strong problem solving skills while being process orientated
• Self-motivating and delivery focused individual
• Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues
• Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Firm Overview:

Cambridge Associates is a leading global investment firm. We work with endowments & foundations, pension plans, and ultra-high net worth private clients to build, implement and manage bespoke investment portfolios that generate outperformance so that they can maximize their impact on the world. Our goal is to meet clients wherever they are in the investment process. We offer a variety of services to complement those needs, including acting as an outsourced investment office and non-discretionary portfolio management. Committed to independence since our founding more than 50 years ago, we are motivated only by what is best for our clients.

Our clients trust the experience, leadership, and integrity of our investment professionals. We have a global team of outstanding investment portfolio managers/advisors and an extensive research platform to support them. With more than 1,400 employees in eleven locations around the globe, we are constantly looking to discover new ways to add long-term value to our clients’ portfolios. This extensive network helps us to identify and access the best investment opportunities around the globe. Our manager coverage across multiple asset classes ranging from traditional equity and fixed income to alternative investments such as hedge funds, private credit, private equity, venture capital and real assets affords us the privileged bird’s eye view of investor portfolios and deepens our investment expertise and thought leadership.

At Cambridge Associates, we believe that culture is central to your success and ours. We believe in a vibrant, values-driven culture that is supportive, inclusive and diverse. Here, we get the opportunity to work closely as a local team serving local clients while leveraging our global community. At CA, collaboration wins, kindness matters and we hold true to a culture that enables you to succeed

Position Overview:

The Client Reporting group is tasked with supporting the firm’s investment practice through the production of monthly and quarterly performance reports. The group offers three performance report products including total portfolio, hedge funds, and private investments – publishing approximately 17,000 reports annually. CA’s investment teams use the reports as a tool to analyze asset allocations and total performance returns of various investment managers and to provide information on the investment strategy applied by each fund. The reports also assist our clients in making decisions about their portfolio structures. Client Reporting team members are focused on efficiently producing high-quality products and providing superior customer service to the CA investment teams they support.

Investment Performance Analysts are responsible for all aspects of performance report production; including data input, exhibit generation, quality control, and client portfolio administration. The position is operations focused and includes back to middle office responsibilities to support CA’s multiple services. The Investment Performance Analyst role is a great entry into the financial services industry and provides a wealth of opportunities to develop professional skills in a fast-paced and dynamic work environment.

We Offer:

• Exposure to a robust data platform expanding across both public and private asset classes
• An onboarding program that acclimates new team members to the firm and job responsibilities
• Opportunity to stretch professional abilities through junior-level leadership roles and teams including: professional development, recruiting, and finance knowledge
• Opportunity to become involved in colleague to colleague training and knowledge-sharing sessions
• Support and sponsorship for professional designations such as CFA, CAIA, CIPM, etc
• Sponsored community service activities

Job Responsibilities:

• Assume ownership and accountability for the generation and delivery of monthly and quarterly performance reports to investment teams for multiple client assignments
• Input data into proprietary database and maintain high accuracy of reports through extensive quality checking procedures
• Reconcile and track all money movements within client portfolios (e.g., investment manager subscriptions/redemptions, cash flows, private investment commitments, spending) through communication with internal and external parties
• Compare product returns to benchmarks; analyze and document any variances in the reported figures
• Create and maintain custom benchmarks
• Proactively communicate and address requests related to investment performance, deviations from benchmarks and asset allocation targets, and portfolio movements to CA investment teams
• Fulfill time-sensitive data requests and provide professional customer service to CA investment teams and clients
• Based on a thorough understanding of individual client needs, provide recommendations to investment teams for displaying performance results through the performance reporting products
• Other duties as assigned, as earned, and as the group evolves

Skills:

• Attention to detail and experience reconciling data across multiple sources
• Excellent communication skills, both verbal and written; ability to interact efficiently with a wide range of investment teams and colleagues across different time zones and cultures
• Strong organizational and time management skills; ability to work on multiple projects/client assignments simultaneously, while ensuring timeliness and accuracy
• Adopt a proactive, customer-service oriented approach
• Ability to work independently and collectively as part of a team
• Highly motivated, self-starting, positive attitude, with intense desire to work hard and make an impact by improving processes
• Strong analytical skills
• Strong computer skills with knowledge of Microsoft Office Suite, specifically Excel
• Interest in gaining knowledge about investment vehicles and asset classes

Qualifications:

• Bachelor’s degree (all majors are welcome)
• Fresh graduates and individuals with 0-2 years of work experience are welcomed to apply
• Experience with investment portfolio accounting or performance measurement (preferred but not essential)

Please apply directly at:

https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=CAMBRIDGEASSOCIATES&cws=47&rid=10501

The firm is committed to the concept and practice of equal employment opportunity, and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.

Job Description:

• Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing, exposure, pnl, VaR, invoicing matters and more), escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
• Understand and challenge CTRM’s enhancement requests from users, in order to liaise with development team.
• Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications.
• Operation and problem solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, network, infrastructure and development teams.

Requirements:

• Must have: Working experience of minimum 4 years in the field of IT software applications in the commodities trading business with involvement in business applications change management and day-to-day operation and support
• Bachelor's or Master's degree, preferably in an IT related field
• Excellent communication and presentation skills
• Good analytical and technical skills (SQL, Oracle DB, basic programming) as well as a good perception of user needs and business processes
• Good knowledge of Microsoft products
• Team player
• Self-motivated with the ability to prioritize tasks
• Able to work in a high pressure on-call environment with changing priorities
• Proactive and customer focused with a “make it work” mentality
• Highly responsive, energetic and enthusiastic
• Resourceful and able to think creatively and adapt

utu is reinventing the future of international travel retail. The company is committed to rewarding tourists for their shopping abroad. We have ambitious plans for the future, and we are looking for a highly motivated and detail-oriented Financial Analyst to join our team. As a Financial Analyst, you will be a part of the strategy and corporate finance team in the CEO office. The fun stuff includes business modelling, investor relations, and new business ventures.

This is an incredible opportunity for ambitious individuals who want to build a career in corporate finance & strategy. This job is based in Singapore and is open to Singaporeans and Permanent Residents.

Salary expectation: $4000-5500 (depending on experience)

What You’ll Do

• Collaborate with various teams throughout the organisation, including executive and C-suite members, to develop and maintain detailed financial models, projections, and valuation analyses to support decision-making processes.
• Conduct research on industry trends, market conditions, and competitor analysis to support strategic initiatives and new business ventures.
• Assist in managing investor relations by creating communications for external stakeholders, including presentations, reports, and materials for communication.
• Monitor and analyse key performance indicators, financial metrics, and profitability to identify opportunities for improvement and offer actionable strategies.
• Contribute to the evaluation of prospective capital-raising initiatives, mergers and acquisitions, and other new business ventures through financial analysis and due diligence.

Preferred Experiences & Skills

• Proficiency in financial modelling, forecasting, and valuation techniques.
• Problem-solving abilities with an eye for detail.
• Excellent communication and presentation abilities.
• Extremely well spoken with an outgoing personality.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Proficiency in financial software applications and MS Office, particularly Excel and PowerPoint.
• Adaptability and ability to thrive in a fast-paced and dynamic environment.

About you

• Singaporean/PR 21 years or older.
• Full-time applicants only.
• A bachelor’s degree in a business, finance, accounting, economics, or related discipline.
• 1-2 years’ work experience in a finance related field is preferred.
• Happy to work in a fast-paced startup environment.
• You are motivated to go beyond the required minimum.
• Able to adapt to meet the changing needs of the business.
• Excellent command of the English language.

Application instructions

• Please apply for this position by filling up the form and attaching your CV. Interviews will be conducted on a rolling basis.
• Keep CV's to 1 page please.

The PMO Analyst will provide essential support to project management activities, with a strong focus on resource management, documentation, and administrative tasks. This role is integral to ensuring that projects run smoothly and efficiently, meeting deliverables on time and within scope. You will work closely with internal teams and external stakeholders to support the day-to-day operations of various projects.

Key Responsibilities:

• Assist in daily project operations, including on/off-boarding and leave tracking of project team members.
• Manage administrative tasks in collaboration with clients and team members.
• Take detailed meeting minutes and prepare comprehensive meeting decks.
• Track project deliverables, ensuring timely completion and reporting.
• Oversee procurement and inventory management.
• Generate regular reports and maintain project site office facilities to support seamless project execution.

Top 3 Must-Have Skills:

• Exceptional communication skills: Ability to communicate clearly and effectively with various stakeholders.
• Strong listening and minute-taking abilities: Ensures that all key points are captured during meetings.
• Process-oriented mindset: Strong organizational and documentation skills, with an emphasis on collaboration.

Desirable Skills:

• Attention to detail and proactive task management.
• Initiative and adaptability in handling multiple tasks.
• Ability to support team members to achieve collective objectives.

Qualifications:

• Previous experience in project management support or administrative roles is highly advantageous.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is essential.

Job Description:

We are seeking a proactive and technically skilled Application Support Analyst to join our IT team. In this role, you will be responsible for providing technical support, managing infrastructure, and optimizing systems through automation and scripting. You'll work with cloud technologies, databases, and monitoring tools to ensure the smooth operation of applications and services.

Key Responsibilities:

· Provide day-to-day application support, troubleshoot issues, and ensure system stability.

· Develop and implement automation scripts (e.g., Python, Shell Scripting) to improve operational efficiency.

· Manage and query databases using SQL for data analysis and troubleshooting.

· Work with cloud platforms such as AWS, Azure, or GCP for deployment and management of cloud resources.

· Monitor system performance using tools like Prometheus, Grafana, ELK Stack, or DataDog to ensure application health.

· Support IT infrastructure and workflow automation to streamline operations.

· Collaborate with stakeholders to understand requirements and provide timely resolutions.

· Stay updated on new technologies and best practices to enhance system performance.

Mandatory Skills:

· Degree in Computer Science, Information Technology, or related fields.

· Proficiency in scripting and automation using Python, Shell Scripting, etc.

· Strong knowledge of SQL for database management and querying.

· Experience with Cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).

· Familiarity with monitoring and logging tools like Prometheus/Grafana, ELK Stack, or DataDog.

· Experience with IT infrastructure and workflow automation.

· Excellent troubleshooting and communication skills.

· Eagerness to learn and adopt new technologies.

Good to Have:

· Experience with Terraform for Infrastructure as Code (IaC) and cloud resource management.

· Basic understanding of containerization/Kubernetes and Cloud services.

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.

What you’ll be doing

As a Senior Data Analyst, you will:

• Act as a strategic partner working in cross functional teams to grow the extent of data-driven planning and decision making in specific areas, specialising in Retention and Marketing analytics.
• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to your cross functional teams in their business challenges.
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboard designs.
• Help to design and analyze A/B experiments to improve retention outcomes.
• Work in partnership with Data Engineers and Analytics Engineers to define requirements for foundational datasets that can support downstream analytics and reporting.
• Drive optimization and efficiency in all you do and challenge the status quo for the team’s processes'.
• Contribute to the planning & execution of Retention Pillar analytics growth within the organisation - as a group of people, as a partner within cross functional teams and as an enabler to support others to self-serve their data and insight needs.

Who we’re looking for

If this sounds like you, please get in touch!

• Are passionate about data and using it to influence business decisions.
• Have 5+ years of experience in a Senior Data Analyst / Business Intelligence Analyst role.
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making.
• Have strong business acumen and a business-first approach to problems.
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level.
• Have outstanding analytical skills - from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Are organized and able to lead complex projects with multiple user stories and dependencies.
• Have extensive experience in designing, executing and evaluating A/B experiments - able to provide recommendations on next steps through iterations of the tests.
• Strong problem-solving skills and ability to think out of the box.
• Strong stakeholder and management skills
• Thrive on uncovering synergies and efficiencies in your work, the work of the team, and beyond.
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people
• You are fluent in English.
• High proficiency in SQL and/or other querying languages.
• Hands on experience in PowerBI

Nice to have, but not required

• Data science experience (e.g.predictive analytics, machine learning).
• Training / mentoring experience relating to data: Can be with team members or across business units and their data use.
• You are comfortable talking technology and communicating with developers on technical topics.

What we can offer you

• Challenging work in a fun and collaborative environment
• Attractive compensation and time-off benefits
• Spacious open-concept and centrally located offices
• Financially successful and profitable company
• Full-time employment with flexible working hours
• Fully stocked pantry with healthy foods and fresh fruit
• Team lunches and company events every quarter
• Multicultural teams represented by 30+ nationalities

• Opportunies to Learn & Grow
• Hybrid Working Arrangement
• Central Work Location

Our client, a European Securities Firm, is looking to hire an Asset Servicing Analyst to be part of the Corporate Actions Team handling Equity-Linked Notes (ELN). Responsibilities include processing ELN corporate actions and executing customers’ instructions.

Our Ideal Candidate:

• 1-2 years relevant banking experience (internships included)
• Familiarity with ELN and/or Bonds
• Flexible with shift work and working on PH

If you believe you fit the requirements for the role, please click "Apply"
Short listed candidates will be notified
Data provided is for recruitment purposes only
Business Registration Number: 200611680D.
License Number: 10C5117 EA Registration Number: R23114042

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WE ARE HIRING !! Apply now and make a difference.

Job Title: Operations Analyst and Service Support

Role: Operations Analyst

Job Requisition Number: JR43557

Job Level: 3 – 5 years of relevant experience (L2)

Location: Singapore

Key Skills:

l Excellent written and oral communications

l Organized and methodical

l Strong analytical skills

l Identify and recommend process improvements to improve efficiency and effectiveness

l Ability to derive actionable outcomes from data

Job Objectives

Operation Analyst and Service Support for GIPS Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

l Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

l Work closely with hiring/line managers to manage the on boarding and off boarding of staff

l Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

l Other improvements and automation initiatives to improve existing process and functions.

l PPM management and reporting

l Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

l Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

l Support other operational resources managing Reporting & Analytics deliverables.

l Manage and support floor logistics.

l Maintain seating plans for GIPS occupied floors.

l End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

l Ensure process documents are organized, updated and maintained on sharepoints or shared folders

l Support with transformation initiatives when required.

l Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

l Proficient in Microsoft Excel with VLOOKUP and running macros

l Familiarity with vendor and invoice management processes

l Proficient in using PowerPoint for creating presentations and reports

l Independent, proactive and self-starter with excellent interpersonal and communication skills.

l Strong analytical and good problem solving skills.

l Ability to work in a fast-paced and team-oriented environment.

l Strong written and oral communication skills

l Organized, methodical and detailed

l Able to multitask and handle multiple priorities

l Able to work independently and in a team

l Dedicated and hardworking with high degree of accountability and integrity

l Good follow up in tracking updates from various parties for closure on a week to week basis.

l Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.

l Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.

l Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

l Experience working on SharePoint Page Design and SharePoint Workflow creation

l Experience creating reports using data dumps/extracts from SharePoint

l Previous work experience in on boarding and off boarding

l Previous work experience in audit, risk and compliance work.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Overview:

The Senior Business Analyst will play a key role in driving middle-to-back-office IT capabilities for private market processes within investment/banking applications. You will work closely with business stakeholders and technical teams to lead discovery sessions, analyse requirements, design IT solutions, and ensure successful delivery of complex IT projects, including system integrations and data migrations. With a deep understanding of investment operations, you will ensure alignment between business needs and IT strategies while leading Agile practices and managing stakeholder communication.

Key Responsibilities:

Business Analysis & Solution Development:

· Lead discovery sessions and workshops with stakeholders to understand business requirements, challenges, and opportunities.

· Document Business Requirements Documents (BRD), Functional Specifications (FSD), use cases (Gherkin format), visual models, and business processes.

· Analyse and conceptualize IT solutions that meet business needs, validate solutions with engineering and architecture teams.

· Translate requirements into actionable user stories and work closely with the development team to ensure alignment with project objectives.

· Conduct detailed data analysis to identify patterns, build models, and support business processes.

· Oversee and support middle-to-back-office processes like deal execution, transaction booking (capital calls, cash distributions, invoices), and valuations.

Project Execution & Delivery:

· Lead Agile practices and coordinate scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.

· Monitor project progress, ensure timely delivery, and proactively address any risks or deviations.

· Support testing phases by defining test strategies, executing test cases, and providing clarifications to the testing team.

· Present IT solutions to business and IT stakeholders, ensuring clear communication of how they meet business objectives.

Stakeholder Engagement & Communication:

· Work closely with business SMEs, technical teams, and senior stakeholders to ensure project goals align with business priorities.

· Engage with Front, Middle, and Back Office teams, as well as external technology teams and industry partners.

· Re-engage business SMEs to revise requirements or provide alternative solutions when needed.

· Ensure clear and consistent communication on project progress, risks, and issues with senior management and stakeholders.

Training & Documentation:

· Prepare training plans and user manuals, conduct user training sessions, and ensure system adoption.

· Create and maintain high-quality documentation throughout the project lifecycle.

Mandatory Skills & Qualifications:

Educational Background:

· Possess a degree in Computer Science, Information Technology, or a related field.

Experience:

· 8-10 years of experience in technology business analysis or software development, specifically in investment/banking applications.

· Proven track record in overseeing complex IT projects, including system integrations and data migrations.

· Demonstrated ability to manage teams and senior business stakeholders.

· Strong expertise in documenting BRD, FSD, use cases (Gherkin format), visual modelling, and business processes.

Technical Skills:

· High proficiency in SQL, ETL processes, APIs, and data analysis.

· Experience with Product Management and Agile Methodology, with a focus on delivery.

· Knowledge of financial applications, workflows, UI/UX, database design, and software engineering best practices.

Business Domain Knowledge:

· Strong understanding of the investment/banking business domain, particularly in middle-to-back-office operations.

· Familiarity with investment products, financial workflows, and private market processes is essential.

Soft Skills:

· Excellent interpersonal, communication, and stakeholder management skills.

· Strong analytical, critical thinking, and problem-solving abilities.

· A team player with a growth mindset, able to work independently and collaboratively across teams.

Job Overview:

The Senior Business Analyst will play a key role in driving middle-to-back-office IT capabilities for private market processes within investment/banking applications. You will work closely with business stakeholders and technical teams to lead discovery sessions, analyse requirements, design IT solutions, and ensure successful delivery of complex IT projects, including system integrations and data migrations. With a deep understanding of investment operations, you will ensure alignment between business needs and IT strategies while leading Agile practices and managing stakeholder communication.

Key Responsibilities:

Business Analysis & Solution Development:

· Lead discovery sessions and workshops with stakeholders to understand business requirements, challenges, and opportunities.

· Document Business Requirements Documents (BRD), Functional Specifications (FSD), use cases (Gherkin format), visual models, and business processes.

· Analyse and conceptualize IT solutions that meet business needs, validate solutions with engineering and architecture teams.

· Translate requirements into actionable user stories and work closely with the development team to ensure alignment with project objectives.

· Conduct detailed data analysis to identify patterns, build models, and support business processes.

· Oversee and support middle-to-back-office processes like deal execution, transaction booking (capital calls, cash distributions, invoices), and valuations.

Project Execution & Delivery:

· Lead Agile practices and coordinate scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.

· Monitor project progress, ensure timely delivery, and proactively address any risks or deviations.

· Support testing phases by defining test strategies, executing test cases, and providing clarifications to the testing team.

· Present IT solutions to business and IT stakeholders, ensuring clear communication of how they meet business objectives.

Stakeholder Engagement & Communication:

· Work closely with business SMEs, technical teams, and senior stakeholders to ensure project goals align with business priorities.

· Engage with Front, Middle, and Back Office teams, as well as external technology teams and industry partners.

· Re-engage business SMEs to revise requirements or provide alternative solutions when needed.

· Ensure clear and consistent communication on project progress, risks, and issues with senior management and stakeholders.

Training & Documentation:

· Prepare training plans and user manuals, conduct user training sessions, and ensure system adoption.

· Create and maintain high-quality documentation throughout the project lifecycle.

Mandatory Skills & Qualifications:

Educational Background:

· Possess a degree in Computer Science, Information Technology, or a related field.

Experience:

· 8-10 years of experience in technology business analysis or software development, specifically in investment/banking applications.

· Proven track record in overseeing complex IT projects, including system integrations and data migrations.

· Demonstrated ability to manage teams and senior business stakeholders.

· Strong expertise in documenting BRD, FSD, use cases (Gherkin format), visual modelling, and business processes.

Technical Skills:

· High proficiency in SQL, ETL processes, APIs, and data analysis.

· Experience with Product Management and Agile Methodology, with a focus on delivery.

· Knowledge of financial applications, workflows, UI/UX, database design, and software engineering best practices.

Business Domain Knowledge:

· Strong understanding of the investment/banking business domain, particularly in middle-to-back-office operations.

· Familiarity with investment products, financial workflows, and private market processes is essential.

Soft Skills:

· Excellent interpersonal, communication, and stakeholder management skills.

· Strong analytical, critical thinking, and problem-solving abilities.

· A team player with a growth mindset, able to work independently and collaboratively across teams.