Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

Responsibilities for Food And Beverage Manager

- Develop a relationship with regular customers
- Follow food and safety regulations
- Order food supplies for the kitchen
- Ensure that customers are satisfied with food and service
- Assist with marketing events
- Create restaurant policies
- Hire and train new restaurant staff

Qualifications for Food And Beverage Manager

- Min 5 years experience
- Great organizational skills
- Ability to delegate tasks
- Great leadership abilities
- Customer oriented mindset
- Ability to communicate with all levels of staff

The Joint Ops Logistics Department is responsible for the management of emergency logistics plans, acquisition and management of resources across the agency. As an Assistant Manager/Manager in the Emergency Logistic Planning Branch, you are responsible for leading (upstream and downstream) planning, development, establishment and management of emergency operational plans. The jobholder will also coordinates operations, support operations between and across appointed divisions, under myriad operating environment so as to ensure continuous operationalisation of critical business functions and mission success.

You will be responsible for the following:

• Provide leadership in strategic planning for the branch to ensure readiness in ops support of roles under myriad operating environment

• Lead in the development, establishment and implementation of contingency and business continuity plans, emergency plans for ops support

• Lead, review (and revise where necessary) and validate emergency plans and related work processes to ensure that plans are implementable and adequately agile to deal with variations of the scenarios to meet emergency preparedness and business continuity objectives

• Lead and oversee the coordination, status monitoring for ops support, and functions supporting myriad operating environment to ensure coordinated, smooth, efficient and streamlined operations

• Lead in the review and development of contracts to meet agency’s strategic and operational objectives while complying to policies and government rules and regulations

The job might be for you if you possess the following qualities:

• At least 4-6 years of working experience in Emergency Planning and/or Business Continuity Planning

• Certification in emergency/crisis management is advantageous

• Ability to identify potential hazards, assess risks, and develop mitigation strategies in consultation with affected internal and external stakeholders

• Proficiency in developing and implementing emergency response (ops support) plans, protocols, and procedures

• Demonstrated skills in clear and effective communication during emergencies

• Capacity to allocate and manage resources efficiently, including personnel, equipment, supplies, and finances

• Capability to make timely and informed decisions under pressure, considering risk, impact, and available resources

• Able to structure, categorise information and reflect these in writing (e.g. for policies and planning)

• Versatile in both deskbound and operational work

• Mature, independent and resourceful

• Self-driven and always ready to strive for improvement

• Able and willing to work on weekend and after office hours if needed

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Asst-Manager--Manager--Joint-Ops-Logistics-Dept---Emergency-Logistic-Planning-Br-_JR-10000031341

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their GST team, they are now seeking to hire a driven and tenacious individual and be part of their team.

Responsibilities:

GST Compliance & Reporting:

• Manage and oversee the GST compliance process for a portfolio of clients, ensuring timely and accurate filing of GST returns.
• Monitor clients' GST positions, ensuring they comply with local laws and regulations, including accurate reporting and payment.
• Review GST reconciliation and liaise with tax authorities regarding assessments, audits, and queries.

GST Advisory & Planning:

• Provide expert advice on GST-related matters, including tax structuring, transaction reviews, and managing indirect tax risks.
• Work with clients to identify opportunities for GST savings and assist in developing tax-efficient structures.
• Advise on GST implications of business transactions, mergers, acquisitions, and restructuring.
• Support clients in GST audits, including preparing audit defense files and providing guidance during audit queries from authorities.

Tax Risk Management:

• Identify GST risk areas and implement strategies to minimize exposure for clients.
• Provide guidance on compliance with anti-avoidance provisions, place of supply rules, reverse charge mechanisms, and input tax credit claims.
• Advise clients on the impact of regulatory changes and industry-specific GST issues.

Client Relationship Management:

• Serve as the primary point of contact for GST-related queries and issues, building and maintaining strong relationships with clients.
• Deliver high-quality tax solutions and client services while maintaining compliance with the firm’s standards.
• Conduct client training sessions on GST updates and compliance best practices.

Cross-Functional Collaboration:

• Collaborate with audit, tax, and advisory teams to ensure clients receive holistic advice that aligns with their overall business objectives.
• Support the finance and accounting teams in ensuring the accurate reflection of GST in financial statements and systems.

Team Leadership & Development:

• Lead, mentor, and train junior members of the tax team in GST compliance and advisory services.
• Manage project timelines and ensure the timely delivery of GST advisory services across multiple engagements.
• Assist in the development of internal GST knowledge and best practices within the team.

Research & Analysis:

• Stay updated on changes to GST laws, regulations, and administrative procedures.
• Analyze recent tax rulings, changes in legislation, and market trends to ensure clients are advised of new opportunities or risks.
• Provide technical analysis and support for complex GST queries, ruling applications, and other indirect tax issues.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.
• A relevant professional qualification (e.g., CPA, CA, or equivalent) is preferred.
• 1-3 years of experience in GST, preferably in a Big 4, audit firm or tax consultancy, and 2-5 years of GST experience for Senior Associate position.
• Minimum of 7 years of experience in GST advisory and compliance, preferably within an audit firm or a tax consultancy firm for Managers and above.
• In-depth knowledge of GST laws, regulations, and tax administration, with experience handling complex tax issues.
• Proven experience managing GST audits, investigations, and liaising with tax authorities.
• Strong analytical and problem-solving skills, with attention to detail and the ability to handle multiple projects.
• Excellent communication and client management skills, with the ability to deliver clear and practical advice.
• Experience with tax and financial reporting software is advantageous.

Responsibilities:

· Process staff claims and payments for daily operating expenses;

· Prepare accounting schedules such as Fixed Assets Register and Listing of OPEX.

· Preparation and posting of Journal Entries.

· Perform bank reconciliation;

· Perform quarterly GST filing;

· Prepare internal management reports such as daily monitoring and report calculation, daily regulatory data base calculation;

· Prepare MAS regulatory reports, such as MAS 610, 649, 640 etc

· Assist in the preparation and submission of monthly and quarterly Head Office Reports;

· Other administrative support duties.

Requirements:

· Possess an accounting degree.

· Min 1 year of relevant accounting experience

. Fresh graduates with relevant internship experience are welcome to apply.

· Good knowledge of MS Excel is essential.

· A good team player with good attitude.

· Meticulous and attention to details.

Ability to work under pressure and tight timeline.

Job Description：

1. Handle company daily transaction records and filling

2. Reconcile sales and inventory report of group company

3. Reconcile financial transaction with data in marketplace

4. Handle monthly closing Financial report of group company

5. Handle group company monthly tax rekap, tax billing and tax reporting

6. Direct report to FAT Supervisor

Requirements：

1. Bachelor’s Degree in accounting, finance with more than 5 years experience in accounting & tax of trading company/e-commerce

2. Proficient in Microsoft office and accounting software such as Xero,Quickbooks etc

3. Good knowledge in group company taxation

4. Strong communication skill with detail and result oriented

Job Responsibilities:

• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Coordinate and monitor work progress at site (periodical site inspection and attending meetings)
• Lead in Site Coordination and execution relating to the construction project.
• Ensure that the construction, installation and assembly of components, equipment and systems of the construction is aligned with the construction plans and drawing designs.
• Assist Construction Manager and Project Manager in sub-contractor management, on-site technical, engineering matters.
• To lead a team of supervisors and engineers, to ensure, supervise and monitor projects are carried out in accordance with the company’s operating procedures, quality standards & project specifications.
• Facilitate regular inspections to ensure compliance with relevant regulatory and legislative requirements, processes and procedures.

Job Requirements

• Possess a Degree in Civil Engineering or equivalent.
• Minimum 5 years of relevant building project experience in Main-contractor environment
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and consortium partners.
• Must be technically inclined and possesses excellent problem-solving skills.
• Meticulous in drawing preparation and documentation
• Experienced with Building / Industrial projects will be a plus.
• Experienced with Public project.

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

Job Responsibilities:

• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Coordinate and monitor work progress at site (periodical site inspection and attending meetings)
• Lead in Site Coordination and execution relating to the construction project.
• Ensure that the construction, installation and assembly of components, equipment and systems of the construction is aligned with the construction plans and drawing designs.
• Assist Construction Manager and Project Manager in sub-contractor management, on-site technical, engineering matters.
• To lead a team of supervisors and engineers, to ensure, supervise and monitor projects are carried out in accordance with the company’s operating procedures, quality standards & project specifications.
• Facilitate regular inspections to ensure compliance with relevant regulatory and legislative requirements, processes and procedures.

Job Requirements

• Possess a Degree in Civil Engineering or equivalent.
• Minimum 2 years of relevant building project experience in Main-contractor environment
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and consortium partners.
• Must be technically inclined and possesses excellent problem-solving skills.
• Meticulous in drawing preparation and documentation
• Experienced with Building / Industrial projects will be a plus.
• Experienced with Public project.

Job Description & Requirements

· Comprehensive Store Management

· Work as a merchandiser for Japanese food products

· Opinion exchanges and coordination negotiations with affiliated companies in Japan’s prefectures regarding production area products

· Customer service – Prompt follow-up on sales leads and drive good customer service

· Create an actual sales floor based on a wide range of knowledge of Japanese foods and sales floor experience

· Coordination and supervision – coordinate, manage and monitor project initiation, update on development progress and resources deployment

· Operational – to assist and support management on operational activities as deemed appropriate

· Other duties as assigned by Director and HQ

Job requirements

· Good Japanese product knowledge

· Excellent spoken, reading, written Japanese and English are required to liaise with Japanese-speaking customers as well as in negotiation with food companies in Japan who can only communicate in Japanese

· Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment

• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.

Job Responsibilities:

• Reporting to Senior Project / Project Manager.
• Responsible for all day-to-day construction, operational and administration activities at sites.
• Responsible to client and Project Manager for construction as scheduled.
• Responsible for preparation of planning and progress report every week and report to Project Manager and client.
• Monitors progress closely, identify problem areas and initiate action plans and involve Project Manager when necessary.
• Conduct weekly progress meeting with project team.
• Coordinate activities of various disciplines during construction phase.
• Control activities of sub-contractors from the point of view of productivity, safety, regulations, quality and schedule.
• Implement safety and quality awareness.
• Keeps site discipline at the highest levels.

Job Requirements:

• Degree/Diploma in Engineering
• At least 8 years of experience as a construction manager in a Marine Shipyard or Oil & Gas Industry
• Good management and leadership skills
• Able to handle stress and pressure
• Adaptable to fast paced work environment, able to work under pressure, able to finish assigned work on time
• Proactive, good communicative interpersonal skills, able to coordinate with different discipline staff and work well in a team.

Whether you’re writing a job description, starting a new team project or training a new employee, it’s important to have each employee’s roles and responsibilities documented. You can use these roles and responsibilities to create a job posting for a specific position or ensure all duties in a team project are covered. New employees can refer to the document during the onboarding process when they’re unsure what their coworkers are responsible for.

Job Scope -

1) Administration

2) Proficient in Microsoft (Excel/Powerpoint)

3) Logistic set up

4) coordination with vendors

5) Any other ad-hoc duties as assigned

Requirements -

1) Able to work on weekends

2) Meticulous with paperwork

3) Good interpersonal skill

4) Ability to work under pressure/tight timeline

Location:
Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position:
Floor Manager / Assistant Manager

Working Hours:
- Shift 1: 7am - 7pm
- Shift 2: 11am - 11pm
- 12-hour shifts with a 2-hour break

Working Days:
- Mondays to Sundays (6 Days Work Week)

Job Description:
As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities include:
- Supervising daily operations to ensure exceptional service and customer satisfaction.
- Leading, training, and managing staff effectively.
- Handling staff scheduling, shift planning, and performance evaluations.
- Collaborating with kitchen staff for seamless service and quality food presentation.
- Addressing customer queries and complaints professionally.
- Ensuring compliance with health and safety regulations.
- Managing inventory and upkeeping the restaurant’s appearance and functionality.

Requirements:
- Experience in a similar role, preferably in a high-volume restaurant.
- Strong leadership, communication, and interpersonal skills.
- Detail-oriented with a commitment to quality and customer satisfaction.
- Flexibility to work varied hours, including weekends and evenings.
- Familiarity with restaurant management software is advantageous.

We Offer:
- Competitive salary and benefits package.
- Professional growth and career development opportunities.
- Supportive and dynamic work environment.
- Staff meal discounts.

How to Apply:
Send your resume and cover letter via this platform

Location:
Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position:
Floor Manager / Assistant Manager

Working Hours:
- Shift 1: 7am - 7pm
- Shift 2: 11am - 11pm
- 12-hour shifts with a 2-hour break

Working Days:
- Mondays to Sundays (6 Days Work Week)

Job Description:
As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities include:
- Supervising daily operations to ensure exceptional service and customer satisfaction.
- Leading, training, and managing staff effectively.
- Handling staff scheduling, shift planning, and performance evaluations.
- Collaborating with kitchen staff for seamless service and quality food presentation.
- Addressing customer queries and complaints professionally.
- Ensuring compliance with health and safety regulations.
- Managing inventory and upkeeping the restaurant’s appearance and functionality.

Requirements:
- Experience in a similar role, preferably in a high-volume restaurant.
- Strong leadership, communication, and interpersonal skills.
- Detail-oriented with a commitment to quality and customer satisfaction.
- Flexibility to work varied hours, including weekends and evenings.
- Familiarity with restaurant management software is advantageous.

We Offer:
- Competitive salary and benefits package.
- Professional growth and career development opportunities.
- Supportive and dynamic work environment.
- Staff meal discounts.

How to Apply:
Send your resume and cover letter via this platform

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

A new and exciting Fund Accounting/Management (6 months contract) position for a large financial services firm in Singapore.

Key Responsibilities:

• Manage the day-to-day accounting for investment funds, ensuring all transactions are accurately recorded and reported.
• Prepare and review periodic financial statements for the funds in compliance with GAAP, IFRS, or other relevant standards.
• Maintain the general ledger and all supporting documents related to fund investments, fees, and investor distributions.
• Ensure proper recording of capital calls, distributions, management fees, and carried interest allocations.

Requirements

Education:

• Bachelor’s degree in Accounting, Finance, Economics, or a related field. CPA, CFA, or equivalent certification is preferred.

Experience:

• 5 years of relevant experience in fund accounting or investment management, preferably in private equity, hedge funds, or real estate funds.
• Experience with GAAP, IFRS, and/or other relevant accounting standards for funds.
• Experience working with various fund structures, including limited partnerships, private equity, hedge funds, and SPVs.

Skills:

• Strong knowledge of financial statements, investor allocations, and fund accounting principles.
• Proficiency in accounting software and reporting tools (e.g., Investran, eFront, Geneva, or similar).
• High attention to detail and accuracy.
• Excellent analytical and problem-solving skills.
• Ability to communicate effectively with internal teams and external stakeholders.

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.

To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.

To be responsible for the overall effectiveness of Engineering Department.

• Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
• Managing the facilities requirements for Company facilities
• Control designated site facilities budget
• Oversee operations across multiple facilities
• Oversee facilities and general maintenance services
• Repair and maintenance of facilities
• Fall under facilities or engineering
• Support facilities management and facilities engineer on repairs and renovation projects
• Recommend the facilities capital improvement budgets
• Assist in facilities safety measures
• Supervise maintenance and repair of facilities
• Hold overall responsibility for facilities operations
• Building the portfolio facilities team
• Manage day to day facilities and building systems maintenance
• Lead all facility related staff including facility contractors
• Develop and monitor annual facilities budget
• Oversee maintenance contracts with vendors and service providers and engineering purchases
• Understand any facilities-related issues
• Prepare maintenance and facilities annual budget and plan
• Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities

This person will work closely with the Alumni team and Program Managers (PMs) on matters related but not limited to:

• Take charge of NUS Enterprise Academy's (EA) marketing campaigns, events and coordinate the marketing activities (internal and external) to ensure its success
• Promote EA programmes to NUS students from various faculties as well as outreach to Junior Colleges, Polytechnics and etc.
• Develop and implement student recruitment campaigns across various platforms, online and offline, digital media and etc.
• Produce quality content with various stakeholders including students, faculty and start-up leaders and alumni in the community
• Manage and increase social media presence
• Inject fresh initiatives to increase awareness of the programme
• Periodically design and web maintenance projects such as design of e-flyers and etc.
• Work with vendors and agencies to produce collaterals and contents

Qualifications

Requirements

• Recognised University Degree in Marketing, Communication or related fields with at least 5 years of relevant working experience preferably in an educational institute
• Experience in working with a range of content mediums such as video, photography, social media, long-form articles, back-end SEO analytics, etc.
• Well organized with good monitoring and follow-up skills within tight deadlines.
• Outgoing personality who enjoys meeting and interacting with people at all ages.
• Self-starter, able to work in a fast-paced environment and a good team player
• Good interpersonal, communication and project management skills
• Good grasp of written and spoken English
• Mature disposition to manage internal and external stakeholders confidently
• Good working knowledge of MS Office applications and savvy with web applications and software etc. Willing to learn new applications and software.

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a UNIQUE platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the entire lifecycle and all aspects of the Youth Interns Exchange Scheme (YES) program, ensuring a seamless and enriching experience for interns.
2. Establish and maintain strong partnerships with local and international organisations to facilitate internship opportunities for participants.
3. Collaborate with educational institutions and industry partners to align internship opportunities with the academic and professional goals of participants.
4. Monitor and evaluate the success of the internship program and keep abreast of industry trends and best practices to continuously enhance the program's relevance and impact.
5. Work closely with the communications team to promote the Internship Exchange scheme and engage stakeholders through various channels.
6. Address and resolve any challenges or concerns raised by interns, partner organizations, or other stakeholders promptly and professionally.
7. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canva, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

The Travel Operations Manager/ Assistant Manager is a key role combining operational excellence with client-facing support. You will lead a team of operations specialists to ensure efficient and effective delivery of all travel-related services for our clients. This includes managing travel bookings, collaborating with the sales team on quotations, optimizing travel costs, and providing exceptional support to both clients and internal stakeholders. Some travel may be required to meet with clients or vendors.

Job Description

- Team Leadership:

• Lead, mentor, and develop a team of travel operations specialists.
• Delegate tasks, monitor performance, and provide constructive feedback.
• Foster a collaborative and supportive team environment.

- Travel Management:

• Oversee all aspects of travel arrangements, including flights, accommodation, ground transportation, and visa processing.
• Develop and implement travel policies and procedures to ensure efficiency and cost­ effectiveness.
• Negotiate with travel vendors to secure competitive rates and favorable terms.
• Utilize travel management tools and technology to streamline processes and track expenses.

- Client Management:

• Serve as a point of contact for clients, understanding their travel needs and preferences.
• Build and maintain strong relationships with clients, ensuring their satisfaction.
• Proactively address client inquiries and resolve any travel-related issues.

- Compliance & Risk Management:

• Ensure compliance with all relevant travel regulations, visa requirements, and company policies.
• Implement risk management strategies to mitigate potential travel-related risks.
• Stay informed about travel advisories and updates to ensure traveler safety and well-being.
• Excellent communication, interpersonal, and client management skills.
• Strong analytical, problem-solving, and organizational abilities.

Requirements:

• Bachelor's Degree or Diploma in Business Administration, Hospitality Management, or related field
• Minimum 3 years of relevant experience
• Experience in customer service management and/or travel industry operations is an advantage
• Strong leadership abilities with a track record of effectively managing teams
• Excellent communication, negotiation, and interpersonal skills
• Ability to thrive in a fast-paced, high-pressure environment and prioritize tasks accordingly
• Analytical mindset with proficiency in data analysis and reporting
• Familiarity with travel industry trends, destinations, and suppliers
• Problem-solving aptitude and a customer-centric approach to service delivery

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

Job Description

What You Will Do

• Prepare technical papers regarding complex accounting issues
• Liaise with external stakeholders on key accounting assessments
• Prepare Group accounting policies and SOPs and align accounting policies across different entities
• Assist with preparation and review of financial statements and disclosures
• Communicate complicated accounting issues in a way that a non-accounting audience can easily understand
• Conduct training sessions to finance teams on accounting concepts
• Implement process improvements for accounting and financial reporting
• Lead ad-hoc projects related to technical accounting, accounting operations, consolidation and internal controls

What You Will Need

• Degree level qualification in Accounting
• CPA/CA or other equivalent qualification
• 8-10 years of experience in Accounting / Financial Reporting roles, preferably with prior experience in a technical accounting role
• Strong knowledge of IFRS is mandatory
• Passionate about accounting concepts and their applications
• Able to manage multiple stakeholders across various levels of seniority and work independently with high attention to detail
• Fluency in English (both written and spoken)
• Ability to communicate in Bahasa Indonesia is a plus, but not necessary
• Proficient in Office (PowerPoint, Excel, Word)

It's fun to work in a company where people truly BELIEVE in what they're doing!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.