We are looking for a motivated Project Coordinator specializing in commercial renovation projects to join our team. In this role, you will assist in managing project execution, ensuring that renovations are completed efficiently while minimizing disruptions to operations. The ideal candidate will have experience in project management within the renovation or construction fields and be proficient in design software.

Key Responsibilities:

• Assist in the planning and execution of commercial renovation projects, ensuring adherence to project timelines and budgets.
• Utilize Google SketchUp and Autodesk AutoCAD to create and modify drawings, ensuring accuracy and compliance with project specifications.
• Provide M&E (Mechanical & Electrical) drawings and coordinate with relevant teams to ensure seamless integration of systems.
• Monitor project production sequences, managing workflow to minimize disruptions and prevent monetary loss.
• Ensure compliance with company’s assigned Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs).
• Communicate effectively with stakeholders, including clients, contractors, and team members, to address any issues or concerns promptly.
• Document project progress and prepare reports for management review.

Qualifications:

• Minimum of 1 year of experience in project management, renovation, or construction fields.
• Proficient in Google SketchUp and Autodesk AutoCAD.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Position title: Senior Executive, Philanthropy

Reports to: Head of Philanthropy with dotted line to Stewardship Manager

Location: Singapore

Starting Date: April 2024

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Overview of Function

The mission of the Philanthropy team is to contribute significant, sustainable levels of philanthropic funding to support the local (Singapore-based) and regional (SEA-based) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission. The team works closely with the CEO and Board of Directors to assist in the implementation of WWF-Singapore’s philanthropy strategy.

The Senior Executive, Philanthropy is expected to raise substantial funds from granting organizations including trusts, foundations and government agencies, mid-value and major donors, as well as build effective relationships with various stakeholders. The role is also responsible for the effective stewardship of current donors and supporters. This involves overseeing the stewardship activities to retain and cultivate ongoing relationships. Working collaboratively with the Head of Philanthropy, the Senior Executive, Philanthropy conducts research on potential prospects, analyses and manages the database of donors and prospects, provides bespoke support for donors and organises bespoke events,trips and activities.

III. Major Duties and Responsibilities:

Major Gifts Development (30%)

● Work with the Head of Philanthropy to develop and execute an annual FR strategy to solicit individual gifts and raise funds from foundations, major donors and other grantmaking organisations

● Work with the Head of Philanthropy to design effective budget models and be accountable for achievement of income targets; ensure project implementation and expenditure of funds is achieved within contractual milestones

● Effectively manage the donor cycle by developing and managing donor list and prospect pipeline, reporting, developing engagement and grant application plans, and capturing all activity within the CRM system

● Research and write grants; provide timely reporting and ensure compliance as required with grant awards

Stewardship (30%)

● Works closely with the Head of Philanthropy and the Stewardship Manager to develop an effective plan for engagement and donorstewardship activities. Examples include regular check in with donors, sharing relevant news and updates on programmes, creating impact reports, and other activities as required to increase their affinity to WWF and grow their support

● Designs and produces engaging and inspiring communication strategies and materials for major donors to communicate the progress and impact of programmes; using existing materials where possible and aligning communications with the wider Partnerships team.

● Liaise with relevant teams (e.g. country field teams, WWF-SG conservation, finance) to collate information, fact checks and seeks clarification to ensure the info provided is accurate and up-to-date. Requires coordination and excellent working relationships within WWF Singapore and across APAC conservation teams

● Designs and manages bespoke, segmented and mass digital communications to UHNWls, VIPs, board members, including newsletters, event invitations and registrations via Active Campaign, EventBrite or similar software

● Designs, drafts and edits philanthropy communications documents and digital presentations, including selection and inclusion of infographics, images, videos and photos to compellingly communicate to sophisticated external audiences

● Proactively seek and knowledge manage environmental and conservation news which may be of interest to the Philanthropy audience

Due Diligence and Research (15%)

● Works with the Head of Philanthropy to fulfill requirements of internal due diligence processes including software and database management

● Coordinates with key stakeholders in different departments to ensure all due diligence and compliance requirements are met

● Conducts prospective major donor, trusts and foundations, multilateral grants and board of directors research including profiling and preparing of bios

● Assists in research and preparation of briefing documents for HNWIs, VIPs, the government, and other stakeholders

Data Management and Administrative Support (15%)

● Ensures the integrity of the donor database / CRM, and generates associated reports, such as the HNWI prospect pipeline, philanthropy income and major donor projects. Requires collaboration with Finance and CRM teams

● Maintain an accurate database of contacts on Active Campaign for mass/segmented communications.

● Oversee the process of signing gift agreements and no-cost extensions, seeking internal approval and legal advice as appropriate.

● Provides operational and administrative support Procurement process including venue or vendor selection, quotation form, invoicing etc

● Processing invoices and financial statements in close collaboration with WWF-Singapore’s Finance Team

● Provides operational and administrative support (e.g. scheduling meetings, calendar management) as needed to the Philanthropy Lead

Events (10%)

● Organises bespoke events, activities and fundraisers for existing donors and prospects

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Prepare talking points, key messages, and briefings for bespoke events targeted at HNWI and major donors.

● Project manages donor and prospect conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Drafts and manages communication and /invitations to stakeholders.

● Supports logistics of donor and prospects for conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices, where applicable

IV. Profile:

Required Qualifications

● Bachelor’s Degree in a relevant discipline with excellent results. Postgraduate qualifications will be highly regarded.

● At least 3-5 years of relevant work experience in advisory, business development, philanthropy or environmental communications, project management, and / or fundraising, with proven success.

○ Proven track record in high-value target achievement in either trusts and foundations, public sector, major donor or corporate fundraising. Experience with proposals and grant applications a plus.Outstanding verbal and written English expression, including an ability to craft language and tone for impact reports, newsletters, thank-you letters and other correspondence, with attention to detail and correct grammar. Knowledge in Chinese (e.g. Mandarin, Cantonese) a plus Experience in cultivating relationships and support effective stewardship of granting organisations and donors

Required Skills and Competencies

● Strong stakeholder focus and an outstanding service-oriented attitude

● Income oriented with ability to work with income targets

● Ability to correspond in a context sensitive and sophisticated manner with external audiences, including trusts and foundations, major donors, high net worth individuals, and other relevant stakeholders

● Ability to work independently with all levels of internal management and staff, and exhibit the leadership required to establish effective cross-team collaborations for successful delivery of required outcomes

● Strong research and analytical skills

● Ability to think strategically and intelligently

● Problem solver with ability to adapt to a fast-paced environment

● Ability to apply visual and written creativity to communications

● Plans and organizes/ manages the job independently and proactively

● Must have an outstanding attitude and be highly responsive to providing collateral, support and information to the CEO and Philanthropy Lead as required

● Have an understanding of government policy and regulations for Charities and Institutions of a Public Character (IPC), as well as an understanding of major gifts fundraising landscape in Singapore

● Interest in conservation and sustainability is appreciated

● Adheres to WWF’s values which are: Courage, Integrity, Respect and Collaboration

V. Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the Partnerships Team and the wider Fundraising Team to support their fundraising initiatives.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, communications, materials production as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need

• Ensure to provide excellent customer service through phone, email, chat etc. in timely and accurate manner.
• Serve as liaison between customer support team, management and customer to improve customer service and business productivity.
• Help customers with complaints and questions and give customers information about products and services.
• Assist directly or route customers to the appropriate personnel assistance.
• Ensure customer satisfaction by meeting customer needs in courteous and timely manner.
• Track, follow-up and resolve customer’s outstanding issues in timely fashion.
• Develop customer service programs in order to provide outstanding service.
• Prepare documentation and reports on routine customer correspondence for future reference purpose.
• Assist in training peers on improving customer support service

Responsibilities:

• Market Research: Identify and analyze market trends, customer needs, and competitive landscape to inform business development strategies.
• Lead Generation: Generate new business opportunities through networking, cold calling, and attending industry events.
• Client Relationship Management: Build and maintain strong relationships with potential clients, understanding their needs and providing tailored solutions.
• Sales Strategy Development: Collaborate with the sales team to develop effective sales strategies and presentations that resonate with target audiences.
• Proposal Preparation: Prepare and deliver compelling proposals and presentations to prospective clients.
• Collaboration: Work closely with cross-functional teams, including marketing and product development, to ensure alignment on business goals.
• Reporting: Track sales activities, pipeline status, and client feedback to provide regular updates to management.

Job Requirements:

• Diploma/ Degree in Business, Marketing, Electrical Engineering or related discipline
• At least 1 year of relevant experience with an established network within the industry
• Good communications and interpersonal skills
• Good business negotiation and presentation skills

Key Responsibilities:

• Develop and implement sales strategies to drive growth in channel sales for smart workspace solutions and physical security systems.
• Build and maintain strong relationships with channel partners, distributors, and resellers to ensure alignment and maximize sales opportunities.
• Conduct market research to identify potential channel partners and assess industry trends in smart workspace and physical security technologies.
• Provide training and support to channel partners to enhance their understanding of our products and solutions.
• Collaborate with marketing teams to create promotional materials and campaigns aimed at channel partners and their customers.
• Monitor and analyze sales performance metrics, providing regular updates and insights to management.
• Attend industry events and trade shows to represent the company and network with potential partners and customers.
• Stay current on developments in smart workspace technologies, physical security systems, and digital transformation initiatives.

Qualifications:

• 2-5 years of relevant industry experience in channel sales, with a strong emphasis on smart workspace solutions, physical security systems, and IT digital transformation.
• Bachelor's degree in Business, Engineering, Information Technology, or a related field preferred
• Deep understanding of the smart workspace ecosystem and physical security technologies, including turnstiles, CCTV, and building management solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical skills with the ability to evaluate sales metrics and identify growth opportunities.
• Proficiency in CRM systems and Microsoft Office Suite, with the ability to quickly learn and utilize new technologies.
• Highly well-organized, possessing exceptional project management abilities and the capacity to oversee several partner relationships at once.
• Results-oriented and self-motivated, with an excellent attention to detail and the capacity to function well under duress.
• The ability to travel as required to attend events, interact with partners, and advance business development initiatives.For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Respond to emails from participants on post-enrolment enquiries, including payments, new intakes, LMS access, certificates, and course details.
• Handle the transfer or withdrawal of participants in the system and keep all relevant stakeholders updated.
• Use RapidSMS to inform participants of any last-minute course updates swiftly.
• Contribute to the continuous enhancement of our course administration processes.
• Assist with the running of Academy courses, with flexible compensation for any after-hours work, typically 2 to 4 times a year.

• Degree with at least 2 years of relevant work experience.
• Excellent written and verbal communication abilities.
• Strong organizational and time-management skills with a high attention to detail.
• A proactive, customer-service oriented mindset.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Experience with Microsoft PowerBI for generating data dashboards is a plus.
• Experience in using Zendesk will be advantageous.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Summary:

We are seeking a professional and detail-oriented Receptionist and Admin Assistant with the potential to grow into an Executive Assistant role to the Partners.

The ideal candidate will be responsible for managing front desk operations, providing administrative support, and handling day-to-day tasks that ensure smooth office operations. This position offers opportunities for growth and career advancement within the organization.

Key Responsibilities:

1. Receptionist Duties:

• Greet visitors, clients, and staff professionally and courteously.
• Answer and direct incoming phone calls to the appropriate team members.
• Maintain the reception area, ensuring it is clean, organized, and welcoming.
• Manage incoming and outgoing mail and packages.
• Handle general inquiries and provide information about the company.

2. Administrative Support:

• Assist with scheduling meetings, conference rooms, and appointments for staff.
• Assist in maintaining office supplies and inventory, coordinating with vendors when necessary.
• Support the organization of company events, meetings, and lunches.
• Ensure the smooth operation of office facilities and equipment.
• Handle additional tasks to support various departments as needed.

3. Executive Assistant Potential:

• Provide calendar management support for the Partners, scheduling appointments and managing time effectively.
• Coordinate travel arrangements, including flights, accommodations, and itineraries for the Partners.
• Prepare presentations and assist with communication and correspondence on behalf of the Partners.
• Assist with confidential and sensitive information, maintaining discretion at all times.

Skills & Qualifications:

• Proven experience as a receptionist, administrative assistant, or in a similar role.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and in a team.
• Detail-oriented with a high level of accuracy.
• A proactive attitude and willingness to learn and take on new responsibilities.

Career Growth Opportunity:

This position is ideal for candidates who demonstrate exceptional organizational skills and professionalism. With proven performance, this role offers the opportunity to transition into an Executive Assistant position, directly supporting the Partners.

Please send an updated CV to [email protected]

Working hour: 7:00am to 4:00pm

Working location: Central Area

• Hande calls, walk-in enquiries, delivery, mails, parcels dispatch
• Preparation and verification of documents (e.g. prepare Staff Monthly Attendance Sheet and track their daily attendance
• Maintaining and updating of data records
• Compilation of statistics
• Filing and typing
• Drafting of correspondences
• Attending to pupils who are unwell
• Any other duties as assigned

Requirement:

• At least an O-Level
• Must be able to handle telephone enquiries from Mandarin speaking parents / vendors
• At least 3 years of experience providing admin support
• Proficient in MS Office
• Basic First Aid knowledge
• Good communication and inter-personal skills
• Good team player with high level of initiative
• Good customer service skills
• High level of initiative and able to work independently

About Us:

Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.

We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.

Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.

Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."

Job Overview:

Are you an organized, customer-focused professional who thrives in dynamic environments? Do you have a passion for ensuring smooth operations while providing top-tier service to clients? We’re looking for a Sales and Operations Admin who excels at multitasking, managing client relationships, and handling operational processes with precision. In this role, you’ll be instrumental in driving client acquisition, managing the onboarding journey, and collaborating across teams to ensure our operations run seamlessly. Join us and be a key player in delivering exceptional customer experiences while supporting our business growth!

Key Responsibilities:

• Provide sales support to multiple business units on client acquisition.
• Assisting customers with the onboarding application process, promptly addressing their enquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
• Ensure timely submission of credit proposals and manage the credit process and turnaround time.
• Ensure application submission is in compliance with company internal policy and objectives.
• Support the team with day to day operations for enquiry, application and repayment matters.
• Liaise actively with other roles including marketing, sales and business development.
• Any other duties that may be assigned by the superior from time to time.

Qualifications:

• Minimum Polytechnic Diploma qualification.
• Proven experience in a similar role, with a focus on customer service and administrative support.
• Proficiency in English and Mandarin is essential to liaise with Mandarin-speaking clients.
• Experience in customer-facing environments and a customer-first mindset are highly valued.
• Well-organized, with excellent interpersonal and problem-solving skills.
• Able to work independently, take initiative, and manage tasks effectively.
• Proficiency with CRM systems and Google Workspace.
• Strong ethics, attention to detail, and a customer-oriented attitude are a must.

Working Hours:

• 2 rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm
• 5-day workweek: Monday to Saturday, Sunday off + one additional off-day during the week

How to Apply:

Ready to make an impact? If you’re excited about combining top-notch customer service with operational excellence in a cutting-edge fintech space, we want you on our team!

Please submit your resume to [email protected].

Working hour: 6.30am to 3.45pm

Working location: South-East Area

Receptionist cum Admin Assistant

Customer Service

• To assist in customer service at the counter
• To answer telephone calls and direct to the respective parties, if necessary
• To assist in administerring simple first aid if required

Generic Email

• To assist in the clearing of the generic emails

Data Entry using Microsoft Word or Excel

• To assist in data entry using Microsoft Word or Excel

Any other clerical duties

• To assist in any other clerical duties assigned

Requirements:

• At least GCE ‘N’ or ‘O’ Level
• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Proficient in Microsoft Office (Please indicate proficiency in CV)
• Candidates have at least 1 year of recent relevant experience in reception duty in government agency are preferable

This role involves providing comprehensive administrative support, including managing communications, processing invoices, and handling data entry tasks. The ideal candidate will assist with general office operations, financial matters, and offer ad-hoc support to ensure smooth daily functioning of the organisation.

Job Responsibilities:

• Acknowledge and process opt-out email requests.
• Enter data into the opt-out system.
• Respond to CDACFund emails.
• Handle refund requests.
• Send out statements of account for overdue invoices.
• Check courier slips, scan, and organize documents.
• Sort and distribute incoming mail and cheques.
• Allocate Singtel bills for payment.
• Monitor utilities and photocopier invoices for CDAC HQ and 13 Centres.
• Assist with general administrative tasks, including board and banking matters, and ordering office supplies.
• 3 day work week

Job Requirements:

• Good command of spoken & written English
• Familiar with basic Microsoft Word and Microsoft Excel function
• Meticulous, with good attention to detail to ensure accuracy in work done
• Pleasant personality and a Team Player
• Comfortable with travelling to Bank for Banking matters
• Available to start immediately or within a short notice period.

Our client is in construction industry (Grade A1 Contractor), and they are currently seeking for Admin Assistant to be part of the team.

JOB DIMENSION (SCOPE)

• Provides administrative support to ensure efficient operation of office.
• Carries out administrative duties such as data entry, documentation, filing, typing, copying, binding, scanning etc.
• Compile and prepare reports on monthly basis
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Validation of invoices prior to payments.
• Attached to and assisting Document Controllers for daily administrative tasks and duties
• Any other ad-hoc duties as assigned

REQUIREMENT

• Professional Certificate / Diploma in any field or equivalent
• Proficient in MS Office especially MS Excel, Word
• Open and able to work at construction project site office

!! [$3500/MONTH] Healthcare Sales Executive !!

Industry: Healthcare

Location: Tuas

Working Hours: Office Hours

Salary Range: Up to S$3,500 Per month

Benefits:

!! Attractive pay packages incl. Basic Salary, Commissions Transport & Mobile Allowance

!! Medical benefits and comprehensive insurance coverage

Responsibilities:

- Expand existing clientele base (leads provided)

- Identify and pursue various business opportunities within the industry.

- Travel to the different healthcare clinics and hospitals to demo products

- Maintain good rapport with new or existing customers.

- Achieve sales targets

Requirements:

- Relevant Producrt Sales Experience

- Excellent interpersonal skills to liaise with corporate clients

- Ability to work independently and is highly committed

- Possess Class 3/3A driving license & car

Please Whatsapp your updated resume to Kayleigh, +65 8477 3457 for more details.

EA Personnel Name: Kayleigh Low
EA Personnel No: R22109867
EA License No: 16C8420

Position title: Member Engagement Marketing Senior Executive

Reports to: Retention & Growth Marketing Manager

Location: Singapore

Starting Date: November 2024

1. About World Wide Fund for Nature, Singapore (WWF-Singapore):

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Overview of Function

Our mission in the Individual Giving and Digital Growth Marketing Unit is to enhance both long-term and short-term predictable income from individual members across various segments. We aim to foster a robust fundraising environment that ensures the sustainable growth, retention, and engagement of our member base.

Our focus is on creating impactful strategies to maximize member contributions, recognizing that every dollar counts and every member matters. By leveraging innovative digital marketing techniques and data-driven insights, we strive to raise, maintain, and expand our income, supporting our mission with unwavering dedication. This role will play a pivotal part in ensuring WWF provides an engaging member experience wherever they are in their journey with us, ensuring they have opportunities to grow closer to the people and projects they fund and have further opportunities to give.

III. Major Duties and Responsibilities:

Member Journey Management (40%)

● Enhance & create new marketing treatments for existing members segmented by different tiers based on monetary value, engagement and behavioral attributes.

● Uncover member needs and how they interact with WWF’s various touch points including the communication channels like email, whatsapp, call-center as well as events and volunteering activities through data & analytics from various insights initiatives.

● Create & review member metrics; NPS & CSAT & service performance across all member touchpoints; digital and non-digital; conduct constant pulse check, engage with key stakeholders to communicate the member insights & KPI performance and findings for continuous improvement of NPS and member satisfaction.

● Analyze and map member journey, capturing front and back-end processes, resolve barriers to achieve a seamless and positive member experience. Accountable to track CX at touchpoints, enhance and re-design member journeys to meet member expectations.

● Collaboration with stakeholders to manage CX initiative projects within timelines and KPIs.

Deep understanding of member insights to identify trends, pain points and opportunities for enhancement. Conduct root cause analysis to identify gaps, recurring issues in process, system, service, people or product, and determine solutions with stakeholders to improve members’ experience.

● Strong leadership and management skills to help grow team members, improve overall engagement through effective communication, stakeholder management, performance management, empowerment and coaching.

● Clear and strong governance organization with agile mindset whilst compliance of SOPs, company and regulatory guidelines/ policies & standard requirements.

Insights and Optimisation of omni-channel communication (30%)

● Understand data, trends, and patterns within member datasets to identify pointers that help create actionable insights leading to effective decision-making.

● Manage and measure performance through data insight and trend analysis.

● Create campaigns to gather new data points on our members (e.g., date of birth, address)

● Look at how we best gather new ‘softer metrics’ from our members and deepen our understanding of their motivations, satisfaction, and interests, through polls, surveys, NPS, and CSAT. And using any insights or trends from this to further develop, optimize, and personalize the journeys

Stewardship and event management (20%)

● Regularly present on performance to the Head of IG - DGM and other senior management

● Develop engaging thought-provoking content and stewardship opportunities that encourage loyalty, repeating giving, and give the member unique access to the cause, people, projects, and places that are funding

● Be involved in briefing multi-media teams to gather relevant and engaging content for our member audiences from the field

● Ensure content being requested from the field is relevant and engaging and promotes loyalty and fundraising objectives.

● Explore new ways to reach members with stewardship offers – Webinars, Facebook Lives, etc.

● Create opportunities to connect members with our teams in the field and hear directly from them

● Keep abreast of sector trends, learning, and insights, in particular, new and engaging ways to enhance the experience WWF can provide to its members

Data and Operations Support (10%)

● Assist in the research and due diligence of member data and ensure the integrity of the member database / CRM, and generate associated reports. Requires collaboration with Finance, CRM team, and Data teams

● Keep updated on new marketing and CRM platforms and ensure smooth transition of operations to these platforms as and when required

IV.Profile:

Requirements:

● Education - Bachelors in Business Management, Marketing or equivalent relevant experience as below

● 3 years of experience in marketing, member experience role in retail, e-commerce or large non-profit organisation, with a large consumer base

● Exposure to Salesforce, Braze, Hubspot , Marketing Cloud, or similar applications

Required skills and competencies

● Strong attention to detail and analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.

● Experience with technical implementations of member /member journeys in marketing platforms like Salesforce, Segment, Hubspot, etc., involving a large retail base of members or members.

● Strong presentation and communication skills

● Creativity with a willingness to innovate in improving or creating new processes is highly valued

● Good project management skills, attention to detail, adaptability and people-oriented.

● Driven by clear objectives who enjoys achieving and exceeding targets

● Energy, passion, and self-confidence that is combined with strong personal values and a genuine motivation for wanting to make the world a better place.

● Good knowledge of omni channels including offline and digital to drive sales (fundraising) and a

● Cares about environmental issues

● Adhere to WWF’s brand values: Knowledgeable, Optimistic, Determined, and Engaging.

● Able to take initiative and be self-motivated and efficient

● Outstanding project management skills coupled with good knowledge of CRM and member insight systems.

● Intercultural understanding: understanding the impact of cultural differences on work and partnership relations; the ideal candidate has experience in working with people while not physically being in the same space.

V. Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the different channel heads - Digital, Tele, Face to Face Teams and the wider Growth and Partnerships Team to support their fundraising initiatives. Collaborates with various WWF Conservation Team members.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, payment partners, data teams both internal and external.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need

Job Responsibilities

1. Ensures that accounts receivable and billing policies and procedures are properly implemented and in compliance with Hotel’s standards.

2. Ensures that the daily opening and closing report on the balances tally with the Opera system.

3. Ensures that the F&B daily credit card and city ledger transactions are accurately charged to the various accounts and entered accurately into the system in a timely basis.

4. Performs checks to ensure that all city ledger bills from F&B outlets are posted into the system tally with postings in the city ledger accounts.

5. Ensures that posting of city ledger folios is supported with the necessary documents.

6. Check and update payment advice.

7. Reconcile daily credit card transactions and credit card payments.

8. Prepare Proforma Invoices according to contracts / booking confirmations.

9. Prepare and send Statement of account (debtors and staff city ledger) on a timely basis.

10. Raises Request for Debit/Credit Notes/Adjustments and prepares Debit/Credit Notes when required.

11. Responsible for reconciliation of balances with SAP system and related systems.

12. Completes and submits month-end report to Accountant/Asst Financial Controller by the stipulated deadline.

13. Works closely with other sections/departments to resolve discrepancy on a timely basis.

14. Responsible in ensuring that the pseudo rooms that is billed to company are checked out from the Front Office System (Opera) and routed to AR Accounts for billing.

15. Process all refunds, including chargebacks.

16. Respond to and resolve all accounts / guests’ queries including credit card disputes.

17. Assist Credit Manager to follow up on payment.

18. Maintains the filing system for Accounts Receivables records

19. To carry out any other duties and responsibilities as and when assigned

Education & Work Experience

1. GCE ‘O’/‘A’ Level with Accounting or Diploma in Business Studies /Accountancy or similar qualifications

2. 2 years’ experience in Accounts Receivable, preferably in a hotel environment

3. Possesses good analytical skills

4. Knowledge in hotel’s systems such as Opera, Infrasys, SAP preferred

5. Proactive, meticulous and independent individual

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

Responsibilities

1. Coordinate daily front of the house and back of the house restaurant operations.

2. Deliver superior service and maximize customer satisfaction.

3. Organize and supervise shifts (morning, afternoon and midnight shift).

4. Respond efficiently and accurately to customer complaints.

5. Regularly review product quality and research new vendors.

6. Estimate future needs for goods, kitchen utensils and cleaning products.

7. Ensure compliance with sanitation and safety regulations.

8. Manage restaurant's good image and suggest ways to improve it.

9. Control operational costs and identify measures to cut waste.

10. Create detailed reports on weekly, monthly and aannual revenues and expenses

Requirements

1. Proven work experience as a restaurant supervisor.

2. Proven customer service experience as an operation supervisor.

3. Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers.

4. Familiarity with restaurant management software.

5. Strong leadership, motivational and people skills.

6. Acute financial management skills.

7. Bachelor of degree in business management; administration; hospitality management; or culinary schooling is a plus.

Responsibilities

·Provide and monitor the entire operations through liaising with agents, masters, bunker suppliers, ocean route companies, vessel brokers & insurers to ensure all shipments run smoothly.

·Prepare all relevant documentary instructions to various counterparties, and assist Chartering Desk to check and verify the information requested.

·Maintain operational optimization to add value to maximize profits and minimize losses or costs.

· Calculate Freight/Hire and any laytime; and Demurrage/Despatch incurred.

·Check and update the operations data in the system for analysis, decision making and reporting.

· Involve the handling and settlement of legal cases with Insurers and Lawyers.

· Coordinate with Management Department to resolve ships’ technical Issues.

· Any other duties as assigned.

Requirements

· Min 2 years and above of relevant working experience

· Proficient in English and Mandarin languages

·Proficient in handling of legal cases

· Hard working & flexible in work timing as per work requirement

·Possess good planning and organizing skills

· Able to work independently and good team player

About Us:

Royal Marine, headquartered in Singapore, was incorporated in 2007. We provide top quality Ship Management, Marine Services, Project Management and Engineering Services.

Job Summary:

We are seeking a dynamic and results-driven Marketing Executive to join our team. The ideal candidate will be responsible for developing and implementing effective marketing strategies to enhance brand awareness, drive customer engagement, and support sales growth.

Key Responsibilities:

Develop and execute marketing campaigns across various channels (digital, social media, email, events).

Conduct market research to identify trends, customer needs, and competitive landscape.

Collaborate with cross-functional teams to create promotional materials and content.

Analyze campaign performance metrics and prepare reports for management.

Manage social media accounts and engage with the online community.

Assist in organizing promotional events and activities.

Support the marketing team in daily administrative tasks.

Qualifications:

Bachelor’s degree in Marketing, Business, or related field.

years of experience in marketing or a related role.

Strong understanding of digital marketing tools and techniques.

Excellent communication and interpersonal skills.

Proficient in Microsoft Office Suite and marketing software (e.g., Google Analytics, CRM tools).

Creative thinker with strong analytical skills.

Ability to work independently and in a team environment.

What We Offer:

Competitive salary and benefits package.

Opportunities for professional development and career advancement.

A collaborative and innovative work environment.

If you possess the above-mentioned experience. Interested applicant. Kindly send in your resume.

We regret only shortlisted candidates will be notified.

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?
What's your expected monthly basic salary?
How many years' experience do you have as a Sales and Marketing Executive?
How many years' experience do you have in the maritime industry?

Company Description

Greensafe International Pte Ltd is a consulting company based in Singapore established by a Group of professionals dedicated in providing Environment, Workplace Health & Safety, and Quality services to industries. Our group of delicate team constitutes of practicing trainers, consultants and auditors who have more than 10 years of experiences in quality, environment, safety and health consulting, training and auditing. We provide assistance to client through strategically action plans and training contents that leads to increased productivity and also enhancing employee morale.

Role Description

This is a full-time on-site role as Sales Executive at Greensafe International Pte Ltd in Singapore. The Sales Executive will be responsible for day-to-day sales activities, including identifying and pursuing new business opportunities, building and maintaining client relationship, preparing and delivering presentations, and negotiating contracts.

Qualifications

• Proven experience in sales and business development
• Excellent conmmunication and interpersonal skills
• String negotiation and persuasion skills
• Ability to build and maintain client relationships
• Self-motivated and target-driven
• Knowledge of Enviroment, Workplace Health & Safety, and Quality service is a plus
• Bachelor's degree in Business Administration, Marketing, or related field

Position Overview:

We are looking for a detail-oriented Bookkeeping Accounts Executive to join our finance team. In this role, you will be responsible for maintaining accurate financial records, processing transactions, and ensuring compliance with accounting regulations. You will play a crucial role in supporting our financial operations and helping to achieve our organizational goals.

Key responsibilities:

• Reporting to the General Manager
• Maintain accurate and up-to-date financial records, including ledgers, invoices, and receipts.
• Able to read, prepare, manage, use and interpret financial books.
• Process accounts payable and receivable, ensuring timely and accurate payment of invoices.
• Perform regular bank reconciliations and resolve discrepancies in financial records.
• Assist in the preparation of monthly, quarterly, and annual financial reports for management review.
• Help track and monitor budgets, providing insights on variances and financial performance.
• Ensure compliance with accounting standards and regulatory requirements.
• Assist with internal and external audits by providing necessary documentation and explanations.
• Work closely with the General Manager to provide financial insights and support operational decisions.

Skills and Requirements:

• Diploma in Accounting, Finance, or a related field.
• At least 1-2 years of experience in bookkeeping or accounting.
• Strong knowledge of accounting principles and practices.
• Proficiency in accounting software and Microsoft Office Suite, especially Excel.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Effective communication skills, both written and verbal.

Other job details:

• 5 day work week
• Medical claim system
• 14 days of annual leave (upon completion of probation period, prorated)
• Individual welfare fund (upon completion of probation period, prorated)

RESPONSIBILITIES:

· Handle AP of accounts including data entry into the accounting system.

· AP duties include verifying vendor invoices with supporting documents and issuing payments.

· Ensure compliance with internal controls, policies, and processes for accounting & finance functions.

. Verify and manage payment requests, ensuring timely payments for institutions according to the agreed schedule.

· Liaising with Operations and external vendors on key accounting-related matters.

· Cross-functional support on ad-hoc reports and/or accounting matters.

REQUIREMENTS:

· Professional qualifications, Diploma and/or Degree in Accountancy or equivalent.

· 3-5 Years of Experience.

· Possess a willing-to-learn and proactive attitude.

· Good communication and interpersonal skills.

· Experience with construction accounts management is a plus

· 5 days work week

We need to hire an administration officer to support our business operations and management in terms of office operations, office supplies,data entry and general well-being of the company.

This person will be reporting directly to the Manager of the company.

Our client, a reputable Electronics MNC, is looking for a 1 year Contract . Contract is renewable. This role is 5 days work week & normal office hr.

Job Responsibilities:

• Perform order processing for Local Sales Team, B2B Team and staff purchase.
• Preparation of Loan Goods Form for Road Show Events.
• Issuance of Goods Return/ Exchange for faulty sets.
• Organization of monthly sales meeting.
• Update of sales performance for sales personnel’s target incentive.
• Updating of promoters’ attendance for submission to HR department.
• Liaison with promoters on Home Delivery Order, stocks availability, Goods Return approval, etc.
• Liaison with Sales and Logistics department on sales promotions, uploading of new products information, delivery schedule, barcode information, and etc.
• Preparation of letter for sales promotions and launch of new products.
• Dissemination of Stock Positions to relevant parties.
• Download of Stocks Advice Reports for Service Team.
• Update and generation of sales reports for sales and management.

Requirements

• Relevant Admin experience & able to handle data management

• Proficient in MS office applications, especially Excel formula & pivot table.

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

• IT support (remote/onsite), maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues within the organisation.
• Maintain and review IT documentation, covering infrastructure, service subscriptions and contracts.
• Support, review & liaise with end users on the implementation of an IT governance framework, policies, systems, and infrastructure to ensure compliance and alignment with guidelines.
• Perform and participate in capacity planning, redundancy planning and execution of a Disaster Recovery Plan.
• Provide input for annual IT requirements planning and budgeting.
• Involve and conduct regular system audit for IT effectiveness, efficiency and security.
• Analyse & evaluate system & users’ requirements and make recommendations for IT upgrades.
• Proactively propose suggestions to improve IT systems and operations.
• Proactively identify acquisition opportunities of new innovations for the organisation.
• Assist in driving digital transformation initiatives in line with the strategic objectives of the organisation.
• As part of the digital transformation initiative, work with external service providers to implement new applications, projects or upgrades.
• Liaise with multiple vendors in resolving problems in the rolling out of new applications and ensuring that project delivery is on time.
• Any ad-hoc tasks as assigned by the Management

Requirements

• Bachelor's degree or Advanced Diploma or equivalent in Computer Science, Computer Engineering, or Information Technology preferred.
• At least 3-5 Year(s) of working experience in the related field is preferred for this position.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Proven working experience
• Excellent in managing and administrating Microsoft Windows Server and Apps including Office, Teams and Exchange
• Hands-on experience with computer networks, network administration and network installation
• Management and leadership skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Highly organized and detail-oriented
• Excellent analytical, problem-solving and communication skills