We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

Secured Loan Servicing Team

1. Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

2. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

3. Prepare instructions, payment, advices & notification letters to customers/law firm

4. Perform imaging, indexing and filing of collateral documents

5. Perform reconciliation of General ledger accounts, transactions & documents

6. Review & update system reports on daily, weekly and monthly basis.

7. Handle filing of source reports & media and arranging for archival.

8. Handle customer / lawyer’s enquiries

Other expectations

1. Ensure all requests are processed within specified Service standard, timely and accurately

2. Manage ad-hoc project assigned by Team Manager

2. Escalate any discrepancy / deviation to the Team Manager

3. Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Meticulous with eye for details

3. Good understanding of operational risks

4. Good communication & problem solving skills would be desirable

5. Proficient in Microsoft office especially Microsoft Word and Excel

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

·

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- Comprehaensive Health Insurance Plan with Raffles Insurance with the option to upgrade at subsidized corporate rates.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- Customized Uniform Allowance

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Job Description:

The suitable candidate will provide administrative support to Clinical Audit and Quality Improvement Team. Your role involved to implement the clinical audit / quality assurance program to improve clinical governance and quality, patient care and safety in SNEC. Support and coordinate SNEC quality improvement projects / committees and initiatives to build and promote quality improvement culture. Manage information / data enquiries and requests from external stakeholders in a timely manner. And provide administrative support for the department as per requested by management.

Job Duties

• Clinical Audit Operations: ensure database are organized, updated in a timely manner, secure and accessible, perform checking, generate reports, handle all request and enquiries when needed
• Clinical Quality Management and Quality Improvement: coordinate and monitor safety and quality indicators, resource support for institutional Quality Assurance Committee meetings and activities including support for QI / KAIZEN projects and other quality events
• People Management: understand and promote cross departmental networking in order to achieve desired departmental outcomes
• Support Ensure safer system, Value Driven Care, Patient-Reported Outcome Measures, Enterprise Risk Management and other SNEC initiatives
• Perform any other duties as and when assigned by the Team

Job Requirements:

• Minimum a Diploma or Professional Certificate in related field
• Minimum of 2 years’of relevant experience
• Experience in healthcare clinical audit / quality improvement / data analytics preferred
• Possess a solid understanding of Quality Improvement principles and management theories
• Possess a confident disposition, self-motivated, independent and enjoy working with people

He/She will be responsible for Account Payable.

Job Duties

• Handle daily AP operation activities, timely processing of invoices and payments.
• Liaise with AP related issues with relevant department.
• Resolve any vendors' payment dispute / discrepancies.
• Ensure all expenses claims compliance with Company Internal Controls, Policies, Processes and Procedures.
• Assist to streamline processes and improve operational efficiency.
• Support GL overall analysis.
• Ad-hoc analysis or related duties as required or assigned.

Key Responsibilities:

• Perform data entry into accounting system.
• Verify supplier invoices and arrange for payments.
• Maintain proper accounting records and documentations for audit.
• Responsible for keeping track of all documents timely and accurately in SAP system.
• Perform monthly/ quarterly / yearly internal controls activity document testing.
• Prepare expenses analysis and GST report.
• Provide efficient supervision and guidance to AP staff.
• Liaise with external/internal auditors / internal users / banks etc.
• Any other ad hoc duties as and when assigned by Manager.

Temporary Accounts Assistant

Job Scope:

Maintaining and preparing a full set of accounts

· Keeping of ledgers and subsidiary ledgers

· Supervise and guide Accounts Assistants

· Ensure financial reports are completed on time

· Receiving, courier or handling cash/cheques from clients

· Banking of cash/cheques

· Issuing payments to suppliers

· Attend to owners on enquires regarding their statement

· Issuing payment to suppliers

· Minimum Diploma in Accounting or equivalent

· Knowledge of MS Office applications

· Able to speak simple English

Location: Rochor Canal Road

Commencement: Immediate until February 2024

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• CLASS 3 OR 4 MINIMIMUM REQUIRED.
• 2 YEARS DRIVING EXPERIENCE.
• CATERING AND FOOD DELIVERY EXPERIENCE.
• BASIC FOOD HYGIENE CERTIFICATE.
• ABLE TO WORK SHIFTS, WEEKENDS AND PUBLIC HOLIDAY.
• ABLE TO CARRY HEAVY LOAD.
• BASIC FOOD KNOWLEDGE.
• BASIC MECHANICAL KNOWLEDGE OF VEHICLE.
• MAINTAIN VEHICLE CLEANLINESS AT ALL TIMES.

Location: Raffles Place

Working Hours: Monday to Friday, 9am – 6pm

Job responsibilities:

• Bank account entries in the company’s Microsoft Great Plains accounting software/Gen 10 software
• Process payment orders
• Monthly accounting schedules and bank reconciliations
• Accounts receivables & accounts payables duties
• Preparing of GST submission
• Other ad-hoc finance or administration matters assigned from time to time

Job Requirements:

• Knowledge of MS Office including Excel
• Able to start immediately is an advantage
• Diploma in Accountancy with min. 6 months - 1 year work experiences

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

Roles & Responsibilities

Job Description:

• Maintain full sets of accounts
• Assist in day-to-day accounting and administrative functions
• Responsible on AP/AR/GL data entry
• Verify accuracy of vendor invoices, staff claims and petty cash reimbursement
• Assists in the preparation of quarterly GST filing
• Responsible for yearly audit and tax computation
• Monitoring and reporting of daily cashflow, ensuring funds are readily available
• Prepare and send statement of Accounts to customer
• Perform and other ad-hoc duties as requested or assigned

Requirements

• Diploma/Degree in relevant field.
• Min. 2 years of relevant working experience
• Experience in payroll software will be advantageous
• Positive attitude, enthusiastic and energetic in dealing and handling all matters.
• High sense of commitment and dedication to the role and willing to go the extra mile.
• Able to start work immediately or within short notice

Location: No 2 Serangoon North Ave 5, #08-01 Singapore 554911

Job Description

The Food & Beverage Division Account Manager is the face of the company for our customers and is responsible for the profitable growth of the field sales by building on existing customers and expanding opportunities through new business and innovation. Account Manager fosters strong customer relationships by providing personalized service and valuable expertise in cleaning and sanitation and delivering chemical and operational solutions to Food Manufacturing Establishment. They also have an appetite for growth and exploring new areas and opportunities to aggressively grow the business.

Business Planning and Account Prospecting

• Meet sales and profitability targets – Area and Division
• Analyse with manager business results, identify growth opportunities and action plans
• Manage Grow to Win funnel and acquisition plan
• Negotiate and close the deal and implement conversion and start-up plan
• Deploy new programs and initiatives
• Implement targeted price increases at designated customers
• Establish service call plan to meet service level agreement

Account Management

• Develop and maintain customer relationships at all levels
• Service customers according to Service level agreement
• Optimise account profitability (e.g., equipment investment, flat fee management)
• Implement agreed corporate account commitments and proactively inform CAM of results, issues and initiatives
• Prepare and hold periodic business reviews with strategic customers
• Identify and monitor timely customers-at-risk, contract renewals and determine retention action plan with Manager
• Ensure collection of receivables to proactively prevent credit holds

Customer Value Delivery and Documentation

• Proactively identify, develop and implement solutions to improve results, customer service, and total cost
• Identify, quantify and communicate the Ecolab value provided

Safety:

• Follow Ecolab safety guidelines and incident reporting requirements
• Act as a safety champion at customers’ sites

Requirements:

• Preferably a university degree in Chemical Process Engineering, Food Science.
• At least 4 to 5 years of relevant experience
• Ability to work independently with a strong work ethic and integrity
• Strong commercial acumen with the ability to sell value and solutions
• A positive, flexible and results-orientated attitude with capabilities to handle pressure
• Industry experience
• Excellent planning, organizational, communication, and problem solving skills
• A positive, flexible and result- oriented attitude with capabilities to handle pressure
• Customer service orientation with consultative selling aptitude
• Technical understanding (e.g., electrical, mechanical)
• A valid Singapore Driver’s license
• Experience working with and knowledge of computers (e.g., MS Office suite)

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Procurement Specialist to be part of their Procurement team for ongoing transformation projects. They are located in the West – easily accessible.

The Responsible of Procurement Specialist are:

• Responsible for tactical sourcing of new parts to new and existing approved vendor list suppliers
• Responsible for price analysis and lead time negotiation with new suppliers
• Responsible for the negotiation to ensure and improve suppliers' price competitiveness, lead-time and on time delivery
• Responsible for RFQ (Request For Quotation)
• Responsible for creating Supplier contracts and negotiating for the terms and maintain Agreements in SAP
• Responsible for vendor management to ensure approved vendors meet the delivery, quality and cost standards
• Responsible to provide customers with solutions and internal cross functional teams, for cost effectiveness

Job Requirements:

• Minimum 2 years of procurement experience
• Minimum diploma and above

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

About The Opportunity

We are currently seeking experienced Cilent Service Executive for our team. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in a timely manner.

What You'll Be Doing

• To manage a portfolio or corporate clients, this position will be the first point of contact and support to the client via emails or calls.
• Troubleshoot and resolve client requests or issues promptly, to coordinate with internal support teams where required.
• Maintenance of Clients' database, including data entry and uploads
• Client implementation and system setups.
• Generate and prepare monthly/ad-hoc Client reports.
• Client contract renewals and upsell of services where applicable.
• Other administrative tasks including but not limited to member card preparation, documentation, filing, etc.
• Assist with Accounts Receivable follow-ups where required.

What We Are Looking for

• Candidates with prior experience with Healthcare Insurance providers will be an added advantage.
• Fresh Graduates are welcome to apply.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

• Career progression opportunities
• Location: Kallang

About Our Client

Our client is a leading AV system integrator in the region established in 1999, providing a wide spectrum of solutions.

Job Description

• Responsible for full spectrum of AR functions in the finance department
• Ensure timely and accurate processing of sales invoices to customers
• Process receipts and follow up with customers for timely payments
• Identify and recover overdue receivables with relevant stakeholders
• Quarterly GST filing
• Involved in monthly closing activities
• Manage credit risk and maintain debtor record in system
• Assist in AP duties when needed
• Liaise with external accountant, auditor, tax agents and secretary when necessary
• Other duties such as quarterly commission calculation, bankers' guarantee application for projects and etc.

The Successful Applicant

• 2 years of relevant work experience
• Diploma in Accountancy or equivalent
• Meticulous and hands-on
• Able to work as a team player and independently with minimal supervision

What's on Offer

This is a permanent full-time position with the opportunity for career progression.

JOB DESCRIPTION

· Employ appropriate sourcing, screening, and interviewing methods

· For all personnel, evaluate learning and development needs and organize learning and growth initiatives

· Use recruiting strategies, such as job advertising, to attract candidates

· Evaluate applications and resumes

· Candidate sourcing through databases, social media, etc.

· Assume responsibility of pre-interview screening

· Match the most suitable candidates to different positions

· Create relationships with job seekers and provide advice

· Conduct interviews and shortlist for following phases

· Facilitate and finalize agreements between candidate and employer

· Host and plan job fairs to help boost company brand among candidates which includes manpower management, marketing materials, advertising platforms

· Follow up with the event team to discuss overall impressions and high-potential candidates

· Assist with any other HR administrative tasks

JOB REQUIREMENTS

· Diploma in any related field

· Outgoing and team player

· Ability to handle confidential information professionally and discreetly

· Proficient in Microsoft office

EA Reg. Number: R21100629

EA License Number: 22C1278

Admin Executive

Salary: $2900

Location: Marine Parade or Punggol

Working Days: 4-5 days work week (working & off schedule are base on 3 week shift)

• Week 1 : 2 days Off (Thu & Fri)
• Week 2 : 2 days Off (Wed & Sun)
• Week 3 : 3 days Off (Mon, Tue & Sat)

Working hours :

Mon- Fri: 12pm-8pm / 3pm-11pm (8hrs) | Sat & Sun : starting from 8am or 9am (9hrs -11hrs )

Responsibilities:

• Handles customer enquiries (walked-in, phone, emails etc).

Requirements:

• Able to commit shift hours & work on weekends.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

Job Responsibilities:

• Handling all sales and receivables as well as credit control and fixed assets-related work.
• Recording and posting of trade and non-trade Accounts Receivable (AR) sales & collections; generation of AR reports (AR aging, sales listing) and reconciliations against trial balance
• Attend AR meetings and Credit Committee meetings
• Update of Fixed Assets (FA) System, conduct physical count, and reconciliations, and perform month-end closing
• Preparation of journal entries in GL
• Attend to auditors, assist in Account Payable (AP) and other tasks that may be assigned from time to time

Job Requirement:

• Proficiency in Microsoft Office (Word/Excel/PowerPoint)
• With 1 year or without experience (Training provided)
• Minimum Diploma/Degree in Accountancy
• Able to multi-task and possess a positive attitude
• Able to work under minimal supervision
• Diligent and result-oriented and with a strong sense of responsibility to meet tight deadlines
• Willing to learn and able to handle simple full set will be advantage
• Experienced in SAP or MYOB added advantage

Interested candidates, submit MS Word or contact +65 62251232

We are looking for highly independent and hands-on individual to join our operations team as CUSTOMER SUPPORT EXECUTIVE. You will be responsible for following:

Job Description:

· Permanent fulltime position, 5 days week

· Reporting to immediate supervisor in Operations

Job Roles and Responsibilities:

· Sales Order management:

o Sales and operational role on Customers’ orders, requirements and deliveries.

o Issuance of Sales quotations, Sales orders and Delivery orders.

o Ensure customers’ requirements and enquiries are executed and responded.

o Monitor and ensure timely deliveries to customers.

o Maintain good customer service relationship.

· Purchase Order management:

o Purchasing and operational role on Suppliers’ orders, requirements and deliveries.

o Sourcing for Supplier and Issuance of Purchase orders.

o Monitor and ensure timely deliveries from suppliers.

· Coordination of import/export shipment and local deliveries.

· Admin and any other assigned related duties.

Job skills and requirements:

· Good interpersonal, negotiation and coordination skills

· Effective communication skills in English (written and spoken) will be preferred

· Effective time management skills

· Customer oriented

· Able to work independently, multi-task and work cohesively

· Min. 3 years of related working experienceand background in Defence Aviation is preferred. Salary will commensurate with experience.

· Proficient in MS Office applications

· Qualification: Diploma and above. Training will be provided for those below Diploma holder.

Only Singaporeans need apply

Job Description:

As part of Global Market IT Application Production Support team (APS), this role is to provide 1st and 2nd line support for multiple systems which is used by Front Office traders worldwide.

Shift Rotation

• Needs to be flexible towards working hours. Shifts start as early as 6:30am Singapore time.

Incident and Problem Management

• Manage/Own P1/P2 incidents and problems end to end.
• Communicates with internal users and management over incidents and post-mortems.
• Diagnoses issues: establishes their root case.
• Initiates task force over critical incidents.
• Liaises with upstream and downstream systems support teams as appropriate.

Direct Responsibilities

• Assist troubleshoot and resolving incidents and problems on supported application.
• Monitor and maintain system health and performance.
• Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).
• Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

Contributing Responsibilities

• Monitor group mailbox, assigning/escalating appropriately.
• Basic of majority of the application the team supports with the ability to be L1 support when necessary.
• Adherence to Audit, Compliance and Risk guidelines.

Knowledge Management and Documentation

• Documents support procedures on wiki.
• Owns team knowledge base on wiki for all in-scope applications.
• Provides support to end-users on how to use the application.
• Ensures Follow-the-Sun and regional support teams are continuously trained as required.
• Communicates a daily handover document to Follow-The-Sun support teams, where appropriate.

Continuous Service Level improvement

• Ensures that all application support logs are fit for purpose, ie meaningful and actionable;
• Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise
• batch scheduling and enterprise monitoring tools.
• Implement self-recovery and automated detection of incident leveraging on learnings from past incidents.

Maintenance and enhancements

• Participates to release cycles for functional validation on staging/preproduction and production environments.
• Review release and coordinate around deployment/post release checks.
• Communicates Release Notes.

Job Requirement:

• No experience required
• Min Degree in Engineering / Science

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd | 99C4599

Email: [email protected]

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a HR Operations Executive to be part of their HR team for ongoing transformation projects. They are located in the North.

Duties of HR Operations Executive:

• Supporting daily HR functions
• Managing and maintaining employee data in the HR system to ensure all records are up-to-date and accurate.
• Responsible for handling end-to-end recruitment activities, including job posting, resume screening, scheduling interviews, and extending job offers.
• Provide support in orientation and any other company event
• Any ad hoc duties assigned.

Requirements:

• Diploma or Degree in Human Resource Management or related field
• No experience needed, training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

1. Central kitchen manufacturing of bak kwa location at Senoko Drive

2. Cutting and marinating of meat

3. BBQ of bakkwa whenever required

4. Maintaining cleanliness and hygiene

5. Able to work and stand at long hours

6. Able to adapt working in central kitchen working environment

7. Able to work on weekend whenever required

8. Minimum 2years experience required.