Job Description:

• Learning and Familiarising oneself with various systems and processes within the Company
• Replying to sales enquiries
• Vendor management
• Working on projects to drive both topline and bottomline of the Company
• Assisting your direct or lateral reports on other facets of the business as required.

Job Requirements:

• Singaporeans only
• Candidate should possess knowledge of basic business concepts
• Job role required to liaise with customers in english, chinese and chinese dialect, knowledge of English, Mandarin Chinese and Chinese Dialect is essential.
• Required Skill(s): Microsoft Office

Qualities Sought After:

• Must be resourceful
• Must be able to work effectively and efficiently as an individual or in a team
• Must be able to be hands-on, to learn operations in the initial phase
• Must be inquisitive and be a quick learner and must not shy away from seeking clarification when appropriate to do so
• Must be able to infer basic concepts learned from one scenario to be applied to other scenarios
• Must be able to think and present ideas logically, analytically and rationally
• Must be able to multitask to meet deadlines over multiple projects
• Must be able to handle both mundane and complex tasks over a protracted period
• Must be on a constant lookout to improve oneself or processes within the company
• Educational Qualifications is a plus but not essential. Work ethics and attitude prevails
• Must have a pleasant disposition and be able to carry oneself appropriately in normal settings or in formal meetings with senior business leaders

Responsibilities

• Oversee projects from inception through to completion, ensuring that work is completed on time and within budget.
• Formulation of procurement strategy, preparation of tender documentations, preparation of cost reports and cost plans, administration of tender process, evaluation of tenders and submission of tender recommendation reports.
• Review variation request order, assess the associated variation costs, monthly financial report, processing of progress payment and final account.
• To work closely with the Project Team providing cost and financial advice as well as contractual support and advice during pre-construction, construction and post construction stage.

Requirements

• Recognised Degree in Quantity Surveying with relevant working experience in the Construction industry.
• Possess 5 year working experience in a cost consultancy / contracts management environment.
• Candidates with longer years of relevant experience can be considered for higher level positions.
• Strong technical background with sound knowledge of pre and post-contract duties.
• Good working knowledge of forms/conditions of contract.
• Good working knowledge of standard forms of measurement, CEMS, SMM or equivalent
• Membership with SISV, RICS or/and AIQS is preferred.
• Able to work independently and be a good team player as well.
• Possess excellent people skills with the ability to integrate within a multi-disciplinary team and communicate with external consultants and clients.

- Handing warehouse operation and set up SOP

- Process of PO/DO and shipment

- Housekeeping of warehouse and allocation of work

- Handling supply chain related issue such as tracking of order, vehicles, etc.

- Good with computer

5.5 days work week alterate SAT

Working in tuas with transport at west Mrt

• Top 5 Logistics MNC
• Basic $3000 - $4000
• AWS + Variable Bonus
• 5 days (8am - 5.45pm)
• Location: Jurong Island
• Company Transport Provided

Responsibilities:

• Responsible for co-development and operational delivery of the asset's materials management (MM) strategy through the team’s tactical execution of all warehouse operations, logistics, and MM across the site.
• Driving key materials considerations for contracting and business tactics in the field
• Customer focused warehouse operations
• Optimized inventory management, and investment recovery.

Requirements:

• Min. Diploma in Business, Logistics, Supply Chain or related.
• With experience in warehouse operations, inventory management or supply chains.
• Strong problem solving and change leadership skills.

**Only shortlisted candidate would be notified**

EA Reg. No: R23116143

Job Highlights:

Location: 45 Gul Road (Daily Company Transport pickup nearby MRT: Bukit Batok/Jurong East/Boon Lay/Choa Chu Kang/Woodlands)

Working Hours: 5 days work week; Monday to Friday: 8am to 5.30pm

Duration: Permanent

Benefits: OT pay entitlement / Medical Benefits such as Outpatient,Dental,Healthscreening etc / Variable Bonuses / Company Insurances such as Personal Accident, Life Term, Surgical, Hospitalizations, Work Injury / Annual Leave / Birthday Leave / NTUC Membership

Industry: Dyna Mac is a Public Listed company in Oil&Gas, Marine Offshore Engineering.

**Good Stable Career Advancement Opportunities**

**Listed Company with Good Benefits**

**Company Transport Available**

Job Description:

• Process invoices received from suppliers and process payments
• Update invoice listing and prepare accrual listing
• Perform monthly supplier’s reconciliation
• Perform bank reconciliation
• Prepare invoice to client
• Prepare backcharge invoice subcontractors and update COR register
• Other ad-hoc duties as assigned

Job Requirement:

• Degree / Diploma in Accounting or A levels with working experience.
• At least 3 to 5 years of accounting experience.
• Meticulous, positive mindset and possess "Can-do" attitude.
• Hardworking, meticulous and able to take on ad-hoc tasks from time to time.
• Experience in Marine/Shipyard or Construction industry is advantageous (but NOT a must).

Company Overview

We are a Seafood Supplying company based in Singapore. We are on the lookout for a proactive and creative Marketing Executive to bolster our marketing efforts and contribute to our growth in the Singapore market.

Executive Responsibilities

• Assist in the development and execution of marketing strategies to meet company objectives.
• Support the management of social media profiles, ensuring engaging and relevant content that aligns with our brand's voice.
• Conduct market research to gather insights on customer trends, competitor analysis, and market opportunities.
• Coordinate with external vendors and agencies for the execution of marketing campaigns and events.
• Help organize and manage promotional events such as conferences, seminars, and trade shows.
• Track the effectiveness of marketing campaigns and report findings to the marketing manager.
• Manage the creation and delivery of marketing materials, including brochures, flyers, newsletters, and e-mail campaigns.
• Update and maintain the marketing department's documentation and databases.
• Support the sales team with marketing materials and campaigns to drive sales

Requirements

• 1-3 years of experience in a marketing role, preferably in the specific industry, if applicable] sector.
• Strong understanding of marketing principles and strategies.
• Proficient in digital marketing techniques, including SEO/SEM, email marketing, and social media management.
• Excellent verbal and written communication skills.
• Creative mindset with attention to detail.
• Ability to work independently and in a team environment.
• Strong organizational and project management skills, with the capability to manage multiple projects simultaneously.
• Familiarity with marketing analytics tools (e.g., Google Analytics) andcontent management systems.

Benefits

- Competitive salary with performance bonuses.

- Professional development opportunities and training programs.

- A dynamic and supportive work environment

- 5 days week

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

Able to work well in a team

Require to operate simple machinery.

Must be willing to work overtime.

Coaching will be provided,

Capable of handling 20kg of workload.

Able to speak English or Chinese

Require to work in a warm environment

Must be willing to cooperate with others and to progress with the team

Willing to learn new skills.

Company Type:

We are an Edu Tech company that deals in the development of software and hardware tools for educational products suitable for local market. In response to market development needs, we are looking for a talented individual who shares our vision and values to work together towards a common goal.

Working Model:

To use new media platforms in an innovative way incorporating online and offline activities in order to increase customer’s awareness and boost customer’s experience that would finally promote product sales.

Responsibilities:

1. Assist in handling of business administration and matters relating to customers (e.g. contracts, databases … etc)

2. Introduce products to existing customers and provide training for them

3. Participate in and organize events to promote new products

4. Expand and manage customer’s contacts and maintain long-term relationship

Qualifications:

1. Bilingual in both written and spoken English and Mandarin (in order to liaise with Chinese-speaking customers and colleagues)

2. Eloquent with good communication skills. Good-natured, optimistic and patient

3. A good team player with self-sacrificing spirit

4. Familiar with the use of electronic devises, new media and social media platforms

5. Detail-oriented, meticulous and thorough

6. Creative and innovative at work and accept challenges

7. Friendly, honest, conscientious and able to work under pressure

Salary:

Basic Pay - $2100-$2800 (negotiable)

Commission

Incentive

Quarterly bonus

13th month bonus

Employee welfare

DUTIES AND RESPONSIBILITIES

• Developing and implementing supply chain strategies, policies and procedures to optimize efficiency, reduce costs, and improve overall performance.
• Managing the procurement process.
• Sourcing suppliers, negotiating contracts, quotation comparison and ensuring timely delivery of goods and services.
• Monitoring inventory levels to ensure optimal stock levels while minimizing carrying costs.
• Weekly updates, annual stock-taking, forecasting, coordinating with suppliers and other department to ensure timely replenishment and implementing inventory control measures.
• Overseeing the movement of goods, ensuring efficient transportation, warehousing, and distribution processes.
• Collaborating with sales and marketing teams to understand market demand, analyze historical data, and develop accurate forecasts.
• Effective communication and collaboration between various departments.
• Lead the logistic team and collaborate with internal and external stakeholders.
• To fully take charge of all procurement activities in the company such as:
  • Sourcing suppliers and compare quotations, negotiate with suppliers
  • Review and process purchase requirements
  • Ensuring timely delivery of goods and services
  • Issuance of purchasing related documents such as Purchase Order
  • Prepare and maintain proper filing and records of all purchasing related documents
  • Check and match and verify suppliers’ invoices, delivery orders, and other supporting
  • Review, compare and evaluate products and services
  • Establish and maintain a good relationship with suppliers
  • Check and reconcile stock report if there are any discrepancy
• Constantly research and evaluate new prospective suppliers.
• Work hand in hand with store and operational staffs on their requirements.
• Check data entries enter into system by Store Assistant.
• Assist Admin in any administrative document.
• Assist in key in purchase invoices.
• You may be assigned to new duties/responsibility from time to time.
• Any ad-hoc or other duties.

1. Monitor call, traffic volume & allocate resources based on situation/requirement
2. Gather, monitor, analyze & validate data in reports
3. Check and verify drivers' trip forms with deployment
4. Attend to customer's enquiries relating to documents for example, delivery receipts and witness/declaration forms
5. Planning & development of prime mover driver processing Portnet & Jurong Port online
6. Responsible for vehicle maintenance and repair status
7. Prepare and check all shipping documents to ensure they are complete and comply with customers to ensure deliveries are fulfiled
8. Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
9. Prioritize urgent request and deliveries are made on time
10. Monitor driver movement to ensure they meet the given KPI
11. To standby / handle 24/7 phone (rotation) during operatios
12. Handles customer feedbacks, other administraive issues and perform any other duties as required by Transport Manager
13. Able to hande huge fleet of Prime Movers and drivers

Qualifications and Education Requirements:

• GCE 'O' Level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
• Good communication skills (both verbal & written) and excellet organizational abilities
• Capable to work independently
• Able to work under pressure during peak periods & willing to take responsibility and accountability of their role
• Capable of ifentifying and suggesting improvements
• Willing to work on 24/7 stand by to answer agent/slient query on supply status
• A team player as we work closely with team members
• Excellent Microsoft Office skills: PowerPoint Presentation, Excel & Word

Company Transport available at Jurong East

- able to travel frequently. Working overseas on alternate month

- selling consumer products thru Live streaming

- involve in sourcing for consumer products

- involve in marketing of products in various media

If you are

- team player

- committed & passionate

- bubbly personality

Join us & we will train you!

Pm to me your CV with photo of yourself or whats app to +6598770127

Duties & Responsibilities

• Responsible in handling partial Account Receivable and Account Payable
• To ensure smooth flow in daily recording for banking collection & payment transactions
• Assisting in monthly general ledger journal, schedule and closing activities
• Other ad-hoc duties as assigned by the Management

Requirements

• Possess relevant certificate in accounting or equivalent
• At least 1-year experience in a similar position
• Able to work under tight datelines
• Meticulous & possess good attitude to learn
• Mature, self-motivated, independent and able to multi-tasks
• Competent in MS Office
• Good communication skills & able to work independently
• Well-organized with ability to prioritize and multi-task

Other information:

• Office at Pandan Road
• 5 days week, Monday to Friday 8:30 am to 6 pm

Please provide the following information in your resume:

• Your current salary
• Your expected salary
• Your reason(s) for leaving
• Your notice periods

Accounts and Admin Assistant

Job Responsibilities

• Support finance, project and operations Team in general admin duties.
• Able to prepare a full set of accounts and a good understanding of double entry.
• Familiar with preparation of customer quotations and sales orders to support finance, project and operations activities.
• Tracking of customers quotations, sales orders and project delivery schedule.
• Maintain proper documentation of finance, project and operations control.
• Other duties as assigned from time to time by superior.

Job Requirements

• Minimum GCE ‘O’ level.
• Proficient in MS Office applications such as Excel, Windows and Power point.
• Preferably familiar in Xero accounting software and MurHo Inventory management system.
• Able to work independently for tasks and support finance, project and operations team in the execution of projects, operations, accounting and administrative duties.
• Prepared for interdepartmental transfer within the Sea Forrest Group of companies for job rotation roles in finance, projects and operations.
• Able to communicate effectively in English.
• Pleasant personality with a positive attitude and a willingness to learn.

Job Responsibilities:

· Assist the HR Manager to oversee HR Department & manage the full spectrum of HR functions

· Assist in payroll-related matters

· Manage and handle employee records in HRMS System

· Responsible for work pass administration such as work pass applications, renewal, cancellation, and issuance

· Perform daily HR duties from on-boarding to off-boarding

· Coordinate with all departments on hiring plans, resignations, confirmation, and all HR-related matters

· Manage E-leave & E-attendance via HRMS System, including leave type entry, entitlement, application, certificate collection & approval, and daily employee attendance

· Administer training-related matters including coordination or enrolment of internal & external courses, update & maintain training records, etc.

· Ensure timely & accurate submissions in all government and related claims, e.g. CPF, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR8A & IR21) matters, etc.

· Prepare weekly/monthly reports in a timely and accurate manner

· Provide advice and handle all employee inquiries on HR-related matters

· Undertake any ad-hoc projects assigned by the superior/management team from time to time

Job Requirements:

· Possess a Diploma or Degree in Human Resources or Administrative / Business Studies

· Minimum of 3 years of relevant working experience. Working experience in worker management will be an added advantage

· At least 2-3 years of payroll-related experience

· Familiar with MOM regulations and HR practices

· Good communication, writing, and interpersonal skills

· Proficient in Microsoft Office Applications

· A team player with a strong sense of responsibility & self-motivation to get tasks done independently

· Able to start immediately or within short notice

Remarks for Applicants:

Please submit your resume including information on your salary package for the companies that you have been in service and reason for resignation.

Please also mention your expected salary and availability for the position.

"We regret only shortlisted candidates will be contacted"

Job Scope & Responbilities :

• Handle for full set of account
• Financial month end closing
• Perform monthly bank reconciliations & bank record
• Coordinate and liaise with external parties like auditors, tax agents and tax authorities
• Responsible for all duties related to Human Resources,
• Monthly payroll preparation, CPF submission
• Handle GST submission
• Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.
• MOM WPOL/EPOL/OFWAS and BCA matter
• Handling other admin duties
• Perform any other ad hoc duties when required.

Job Requirements :

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
• Language: Bilingual in English and Chinese (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.
• Only Singaporean or PR may apply

Job responsibilites

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, etc.
• Manage timely closing process and reconciliations

Requirements

• Diploma in Accounting & Finance or equivalent;
• At least 1 years of experience in accounting & finance;
• Strong understanding of accounting principles;
• Proficient in accounting software and excel
• Able to converse well in Mandarin
• As training will be provided, fresh graduate are welcome to apply.

• Responsible for achieving sales targets by executing sales plans to increase sales through developing new markets/customers & retaining existing customers.
• Develop & maintain good rapport with customers to achieve total customers' satisfaction.
• Manage & administer sales enquiries promptly & professionally.
• Progression will be available for candidates who are team players displaying leadership qualities.

1) Handle full set account

2) GST Submission

3) Ensure invoices are properly supported and approved before posting

4) Ensure expenses are recorded with correct accounting codes

5) Ensure invoices processing and payment are accurate using the correct bank accounts and within the timeline

6) Reconcile accounts payable transactions and supplier statements

7) Research and resolve invoices discrepancies and issues

8) Liaise with vendors and stakeholders on invoices and supporting documents

9) Prepare monthly payments for expenses claims and vendor payments

10) Perform other duties as assigned

We are looking for a highly motivated candidate to join our newly established department to connect with main contractor/designer's project for high-end customised metalwork - Eg. Fine-dining restaurant, Luxury brand retail store, 5 star Hotel, Good class bungalow interior, intricate metalwork, etc.This position offers the opportunity to work in a collaborative environment and make a significant impact on the company's success.

Requirements:

- Sheetmetal knowledge/background preferred but not a must. Machining, metal stamping or metal treatment/coating knowledge will be advantageous.

- Positive attitude, willing to learn new metal fabrication methods, coating, assembly, etc.

- Willing to do cold call and make appointment to promote our company customised metalworks and services.

- Champion all project assigned from start to finish: Feasibility metalwork design discussion with client, material procurement, fabrication, post coating and delivery/installation.

- Able to commit extra hours to ensure project complete successfully.

- Able to interpret technical drawing preferred.

Sasha's Fine Foods was the first online food grocer to open in Singapore back in 2011! Come and join our team if you love good quality food, have good digital marketing skills and are passionate about learning and growth.

As one of Singapore's first - and finest - online grocers, Sasha's Fine Foods is an award-winning online grocer. We are the destination for food lovers who are passionate about ethically sourced products chosen for their provenance, taste and value.

All our products are carefully sourced from around the world as well as right here in Singapore, and are free of any antibiotics, growth hormones or nasty additives. We work only with suppliers who adopt the highest possible standards in animal welfare, traceability and sustainability.

We don’t just have high standards for our food and suppliers, but also our people. Sasha’s Fine Foods is a vibrant and caring environment. We empower our people, and look for those who share our values. The suitable candidate will be honest, reliable and respectful.

Key Responsibilities

Marketing Strategy

• Develop and implement industry leading acquisition and retention
• Drive profitable revenue growth through higher conversion, frequency and AOV
• Manage the marketing budget to optimise for ROI

Marketing Calendar

• Create & plan promotions and campaigns to delight new and existing customers
• Plan & coordinate the optimal timing of all new product launch campaigns, working closely with Merchandising

Customer Experience

• Create and oversee content and creative for website, to deliver enhanced web UX
• Build robust EDM strategy & optimise email experience
• Shape our loyalty programme and drive higher participation among customers

Performance Marketing

• The ideal candidate will be able to monitor and adjust our SEO performance
• The ideal candidate will be able to implement Google AdWords, Meta Ads strategy
• Work with our Affiliate partners to oversee and analyse performance of marketing

Central to this role is balancing acquisition and brand awareness with driving retention and customer loyalty. We are looking for a strategic, data-led marketer who enjoys working autonomously.

Customer Analytics & Insights

• Undertake analytics (Shopify, GA) to gain key insights on product purchases and customer behaviour to help support decision making on acquisition and targeting
• Identify high priority customers, develop customer profiles and missions build targeted strategies to recruit, retain and grow their annual value

Brand & Content

• Build Sasha’s Fine Foods brand across channels – incl. PR & influencer engagement
• Provide creative direction for content development across all channels and asset types

Sales

• You may be required to perform more traditional sales work as well

Key Requirements:

• At least 3 years of Marketing experience in a consumer facing e-Commerce business
• Excellent understanding of Digital Marketing concepts and best practices
• Experience across earned, owned and paid channels (esp. social, search, display, EDM)
• Excellent communication and interpersonal skills
• Experience in asset development and creative content writing
• Analytical mindset and critical thinking – incl. Google Analytics
• Proficiency in Mailchimp
• Proficiency in Shopify a bonus
• Experience with creating Google Ads and Meta Ads

Remuneration: Competitive, depending on experience

If you are interested, please submit your CV with covering letter to: [email protected]

Job Description:

- Manage customer queries and reply promptly and professionally

- Prepare daily invoicing and billing to customer

- Communicate with customer regarding delivery schedules and remedial actions.

- Communicate customer needs to relevant logistics and production department

- Handle customer service and provide first level of support on orders, refunds or exchanges

- Provide quality customer service to customers over te phone or email

- Clarify and understand customer needs

- Resolve customer queries efficiently and escalate problems/issues promptly

- Follow-up on outstanding cases and perform call back to customers

- Manage feedback, suggestions, complaint and follow-up with remedial action

- Any other ad-hoc duties assigned

Job Requirements:

- Ability to multi-task, organize and pioritize work

- At least 1 year of relevant work experience

- Preferrably in Diploma or Bachelor Degree in related fields

- Proficient in English & Bilingual (Spoken and written)

- Able to work in fast-paced environment

- Relevant experience in customer service environment preferred

- Working hours: 0730 - 1700

- Prefers residing in the West area

- able to travel frequently. Working overseas on alternate month

- selling consumer products thru Live streaming

- involve in sourcing for consumer products

- involve in marketing of products in various media

If you are

- team player

- committed & passionate

- bubbly personality

Join us & we will train you!

Pm to me your CV with photo of yourself or whats app to +6598770127

Job Objective:

• Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders)

Core Responsibilities:

Account Management

• Build relationships with existing customers by understanding their needs and assisting with their queries
• Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
• Update customers of the status of shipments, monitor their credit terms and assist with the collection of payments
• Receive all customer-supplied items delivered to the plant, and arrange delivery or self-collection of products
• Plan material schedule for key private label customers
• Prepare costing, quotations and administrative duties of the Business Development department
• Verify and endorse purchase orders and process sales orders
• Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Business Development Manager/Senior BD Executive on follow-up actions
• Manage SAP B1 system and update relevant information (orders) for production and internal stakeholders

Job Specifications:

Minimum education qualifications:

• Diploma in any discipline
• Bachelor’s degree in any discipline an advantage

Minimum years of experience:

• 2 years of relevant experience in Business Development for diploma or degree holders
• Previous sales / customer service / telesales experience will be a plus

Key job-specific competency requirements:

• Proactive in building relationships and proposing solutions
• Highly meticulous and able to meet tight deadlines
• Good interpersonal skills
• Good analytical and problem-solving skills

United FMO Pte Ltd stands out as a specialized 3PL provider, delivering bespoke logistics solutions in transportation and warehousing. Our commitment to delivering impactful solutions has made us a key logistics partner in Singapore, expanding our services to cover various aspects of the supply chain. We are renowned for our integrity and dependability, a reputation solidified through every transaction we conduct. Our goal is to foster a positive work environment where our team members feel valued, motivated, and optimistic about their career growth.

Your Responsibilities

• Customer Coordination: Engage with clients to address inquiries related to shipments and deliveries, ensuring their needs are met promptly.
• Customer Support: Offer immediate and courteous responses to all customer requests or issues.
• Order Processing: Accurately and swiftly input all job orders into the system.
• Instruction Generation: Create clear job instructions for the operations team based on customer requests, ensuring accuracy and timeliness.
• Interdepartmental Liaison: Work with various internal departments and external contractors as necessary.
• Operations Planning: Strategically plan operations, such as container trucking for import and export shipments, taking into account the complexity of the cargo, and arrange for special equipment like cranes when needed.
• Vessel Monitoring: Keep a close watch on vessel details through PortNet, updating information as needed.
• Customer Relations: Cultivate and maintain positive relationships with customers to meet their requirements effectively.
• Communication: Promptly respond to emails, phone calls, and other forms of communication.
• Documentation: Prepare job sheets for the creation of customer invoices.

Job Requirements

• Customer Service Passion: A friendly demeanor and positive attitude, with prior experience in logistics customer service preferred.
• Educational Background: A diploma or equivalent, with at least two years of professional experience.
• Communication Skills: Excellent telephone manners, along with strong problem-solving, communication, and organizational abilities.
• Independence: Capable of working autonomously to address and resolve issues related to late deliveries and customer complaints.
• Team Orientation: A customer-focused, collaborative approach, ready to take initiative and shoulder responsibilities.
• Adaptability: Competent in managing ad-hoc and urgent requests in a timely and professional manner.