Job Description

We are looking for a self-motivated Finance and HR Executive. You have the chance to be one of our core team to implement systems and procedures to corporatise our business

Our business includes a retail segment with 2 retail chains selling fast moving consumer goods and religious products, a property rental segment and a direct selling segment

Responsibilities:

Accounting, General Admin Functions

• Responsible for the full set accounts and day-to-day accounting
• Perform bookkeeping general ledger, AP, cash management, and bank reconciliation
• Ensure all accounting records are kept up-to-date and maintained promptly and accurately
• Handle all regulatory submissions including GST returns
• Process payments to suppliers
• Liaise with the external auditor and tax agents
• Report to the Directors and handle ad-hoc assignments

HR Functions

• Responsible for full spectrum of HR function
• Responsible in payroll process, claims expenses, and other related matters
• Manage recruitment cycle including sourcing, arrange for interview, and salary proposal
• Process Work pass application, renewable and cancellation
• Coordinate with insurance agents with regards to cancellation, renewal, new coverage of insurances

Requirements:

• ACCA/Diploma in Accounting or equivalent with 2 years of relevant work experience
• Possess knowledge in GST, Local Tax Regulations, and Singapore Financial Reporting Standards (FRS)
• Self -motivated. well organized, meticulous, and able to multi-task
• Ability to converse and liaise with external English and Chinese speaking vendors and suppliers

My client a small training provider and running events internationally is seeking an independent Accounts personnel to join their team.

Responsibilities:

Handle full-set accounts (AP, AR, GL) by using Quick Book

Perform accouts closing in monthly/Quarterly/Yearly basis on time and accurate

Ensure compliance with accounting laws and Standard Operation Practices;

Prepare detailed Profit & Loss and Balance Sheet

Prepare bank reconciliations

Prepare audit schedules for auditors

- Sorting accounting documents

- Email queries to client and follow up

Provide adminstrative supprot to manager when business is required

Job Requirements:

LCCI Level 3 / Diploma in accounting would be an advantage

Able to work independently

At least 2-3 years of relevant working experience in keeping full set accounts

Must be proficient in Microsoft Excel

Proactive, detailed and meticulous

5 working days near Lower Delt Road

• Bookkeeping of AP and AR in the accounting system.
• Prepare GST report submission and bank reconciliation.
• Liaise with external accountants, clients, and internal staff.
• Responsible for month-end closing.
• Preparation of monthly financial reports, including assurance of accurate and timely results.
• Work closely with operations and related entities in operational and accounting matters.
• Facilitate the preparation of delivery orders and invoices and coordinate delivery schedules.
• Oversee inventory management.
• Performing ad-hoc assignments as given.

Requirements

• Minimum Diploma in Finance/Accounting or relevant Professional Accounting Qualification.
• At least 2 years of relevant experience in this role.
• Able to work independently while maintaining a strong team spirit.
• Possess initiative and ability to organize and prioritize work.
• Able to work under pressure and meet deadlines.
• Knowledge of Autocount will be advantageous
• Able to start work in March 2024.

Job Description

• Collaborates with other cross-functional team and external vendors/clients to ensure seamless business execution

• Oversees day-to-day business operations, tracking budgets, expenditures, contracts, and performance objectives

• Analyse and resolve operational issues in a timely manner

• Manages and support marketing activities in the Asia region, including exhibitions, marketing collaterals and digital marketing activities

• Establishes and maintains credible, professional relationships with clients, internal stakeholders, and external vendors

• Leads the execution of various special projects/ task forces/ business improvement initiatives as requested by management team

• Works closely with management team to ensure all operational, administrative, and compliance functions within the company are being properly executed in accordance with regulatory-based best practices

Requirements

• Relevant experience of 2 to 3 years
• Degree in Science/ Engineering preferably
• Team Player

INTERESTED CANDIDATES, PLEASE APPLY HERE WITH RESUME

EILEEN PANG

EA REG: R1988493

BUSINESS LICENSE: 22C1222

EXCEDER CONSULTING PTE. LTD.

Job Details

● Salary: $S$3,500 Negotiable

● Job Type: Permanent | Full-Time

● Location: Boon Lay (Transport @ Lakeside MRT)

● Schedule: Monday - Friday

● Hours: 0900 – 1800

About Company

● Local HQ Engineering provides APAC & America Sales & Services, supplying of valves for marine, shipbuilding and oil & gas industries. Asia Offices located at Malaysia and Vietnam

Experience

● Partial and/or Full Set of Accounts cum HR role: ≤ 2 years

Qualifications

● GCE ‘O’ Level and Diploma in any disciplines

Responsibilities

● Full responsible of full set of accounts and fixed assets registering using SAP system

● Prepare month-end financial reports and schedule includes accruals & prepayments

● Perform month-end & year-end closing

● Take charge of IRAS & Tax submission on yearly basis

● Prepare for internal & external annual auditing

● Control day to day transactions for Accounts Payable and Receivable

● Monitor company’s cashflow and credit management

● Keep track of HR Admin records and Recruitment matters

Requirements

● Proficient with MS Office, SAP and/or ERP application

● Good Organization Skill, Independently & Meticulous

● A Team Player with multi-tasking personality

● Knowledge in HR legislations, Employment Act and Foreign Manpower Act

● Singaporean/PR are welcomed

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change #to the regular email address symbol)

Only shortlisted candidates will be notified

Admin and Sales Coordinator

Working Location: Ang Mo Kio Ind Pk 2
Working Date & Time: 8.30am-6.15am (Mon-Fri)
Salary: $2,300 - $3,000 + AWS + Bonus

Responsibilities

• ꞏ Attend to customers enquiries and prepare quotation for customers.
• ꞏ Monitoring of orders, prepare Delivery order, invoice and liaised with forwarder for export shipment.
• ꞏ Account related duties: AR, AP and order Entries partial set of account

Experience & Qualification

• * Min 2 years working experience in preferably with Trading and import and export sales.
• * LCCI or Diploma in any Business Admin related discipline
• * Proficient in Microsoft Office applications and Act! Software

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Diploma in accountancy or its equivalent.
• Minimum 3 years of experience in handling accounting data.
• Knowledge in accounting and GST compliance.
• Verify the completeness of invoices with supporting documents for payment processing.
• Ensure to keep proper accounting records and documents filing system.
• Willing to learn and able to work independently with less supervision.
• Applicants are required to submit their detailed CV and state their current and expected salary.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Would you like to work on the green economy and develop growth strategy for an urban farm? City Sprouts is looking for a passionate and dedicated person to join us as Business Development Executive to develop a growth strategy focused both on revenue generation and customer satisfaction.

As our Business Development Executive, you have strong business acumen in the green economy and enjoys being outdoors meeting people. This role is includes strategizing business operations to meet Company’s vision and missions, diversifying and establishing new and viable revenue steams, generating leads, increasing client base and selling possibilities, mapping business strengths and customer needs, developing and maintaining client relationships corporate partnerships.

Responsibilities

• Lead product / program development and improvement.
• Conducting market research, identifying market gaps, designing and tailoring new programs for different target segments, training and testing operations team to execute deliver.
• Conduct programs, oversee product / program quality control and sales recovery.
• Liaise with various departments to ensure the smoothy of the operation programs.
• Monitor and support company’ business growth
• Any other ad hoc duties as assigned.

Qualifications

• Consistent background of securing new business & partnerships.
• Strong sales track record and experience designing and implementing business development strategies.
• Stakeholder management skills
• Experience leading and working in teams
• Minimum to have 2 years or more of relavant working experience.
• Able to start work in short notice will be preferred.
• Welcoming if you are looking for Part time role or Contract Role for the position.

Responsibilities:

• Develop and implement marketing strategies for the assigned product portfolio
• Plan and implement online/ offline marketing campaigns
• Assist in product life cycle and product launches
• Update on consumer trends and market research on competitors to maintain industry competitiveness
• Plan and execute product events to boost company and brand awareness
• Assist in organizing product training programs/ workshops for product knowledge
• Ad hoc duties when assigned

Requirements:

• Bachelor Degree in Marketing or related disciplines.
• At least 5 years of marketing experience
• Prior working experience in Beauty, Personal Care or any other FMCG industry would be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Handling day to day logistics operations
• Liaise with external parties and coordinate shipments with respective customers/service provider.
• Prepare purchase order, delivery order and shipping documents
• Ensure timely submission, status tracking of all shipments and necessary reports
• Other logistics duties as assigned

Job Requirements

• N/O level & above
• 1 to 2 years relevant experience
• Able to read and speak Mandarin - to communicate with chinese boss
• Work location at Gul Road (Company transport provided at Jurong Point)
• AWS / Variable Bonus
• Salary $2500 - $3800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities:

• Responsible for site compliance for regulatory, quality as well as food safety standards
• Ensure compliance with local regulatory requirements including SFA, HALAL, FSMA and etc.
• Act as representative for site projects impacting quality and food safety
• Act as food safety team leader
• Being site trainer for quality, regulatory and food safety matters
• Manage overall in-plant GMP audit programs
• In-charge of all pre-audit activities
• Lead the weekly/ monthly review meeting and compile reports
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Food Science/ Technology or equivalent
• At least 5 - 6 years years of food safety/ compliance preferably from FMCG manufacturing background
• Prior supervisory experience is required

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

1. Travel management - full suite from visa, logistics, greetings, and meeting arrangements

2. Schedule management - full suite (both private and personal activities)

3. Upkeep CEO’s calendar, daily schedule and following up on outstanding matters in a timely manner. Organize meetings and schedule calendar and perform as document keeper for minutes of meeting and agreements/contracts.

4. Review and produce documents, briefing papers, report and presentation

5. Act as the point of contact between Management/Executives and Employees/Clients

6. Collaborate with cross-functional teams to facilitate project implementation and execution and providing regular updates to the CEO.

7. Expense claims and credit card reconciliation

8. Ad-hoc jobs as assigned.

Qualifications / Experience:

1. Diploma or relevant certifications in administration / secretarial studies

2. Preferably, a degree in Business Administration/Management, coupled with experience in an executive assistant/personal assistant.

3. Outstanding organizational and time management skills

4. Excellent verbal and written communication skills

5. Good coordination skills

6. Ability to work independently

7. Excellent MS office knowledge

8. Experience with Zoom, Teams, Google Meet, Outlook, Minutes Taking and Calendar Management

9. Professional discretion and able to maintain confidentiality at all times, highly trustworthy

10. Bilingual in Mandarin and English.

If you meet the above requirements, please submit your application via email to [email protected] . We regret to inform that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for client's inquiries and quotations.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from customers.
• Supporting Event team in organisation of sales events.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Undertake any other ad-hoc projects/duties assigned

• Bachelor's Degree in Business Administration or related field.
• Minimum 2 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• New office is set to relocate to Expo in Q2/Q3 2024.

Sales Executive (Equipments)

• Location: Ubi
• Working Days: 5 day work week.
• Working hours : Monday to Friday 0830am to 530pm
• Salary : S$2,500 - S$2,800 basic+ Allowances

Responsibility:

• Research and visit new potential business opportunities.
• Research and analyse sales options.
• Build and maintain relationships with clients and prospects.
• Stay current with trends and competitors to identify improvements or recommend new
• products.
• Collect and analyse information and prepare data and sales reports.
• Meet with potential clients to determine their needs.
• Responsible for sales and development of products (Food industry/retail equipment)
• Manage dealer network and sales projection.
• Present proposals to customers and negotiate contracts that result in sales closure.
• Liaise with product principal.

Requirement:

• Minimum Nitec/Diploma Certification.
• Willing to hunt for new clients & understand the market.
• Interest in food industry/retail equipment

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Marketing of jewelleries
• Product introduction to customer (B2C) from point-to-point sale
• Point-of-sale (POS) executes the payment for goods or services
• Inventory management in assigned store
• Support Marketing on E-commerce plat forms
• (For Supervisory/ Senior role) - Assist in overseeing & ensuring overall smooth operations of business unit, support leadership to junior sales personnel
• Prior experience in both local and global sales industry knowledge will be advantageous

Requirements

• Applicants with Three years' Fine Jewellery or Gold related experience will be considered for Senior positions
• 1-2-year Executive experience for Executives Appointments
• Fresh graduates from (Universities, Polytechnic or ITE) are welcome to apply
• Tech Savvy
• Fair communication & presentation skills
• Good spoken of English and another language (Bilingual) to clients of a multilingual environment
• Possess initiative, responsibility, and willingness to learn and adapt
• Ability to multi-task and work in an exciting young environment
• Meticulous, lovely attitude and able to make fine-decision during sales engagement

Five-day work week

Career progression and drive to excel

Attractive pay package commissions/incentives, excess hours

Medical, Insurance and leave benefits

Applicants familiar with E-Commerce (those with knowledge will be considered for exposure to Digital Marketing Business Unit)

Full time appointment only

Able to commence work immediately preferred

Interested to expand our interests together, please write to us at [email protected]

Thank you for your interest to join us. We regret to inform only shortlisted candidates will be notified

Responsibilities:

• Lead the recruitment process from start to finish, including sourcing candidates, screening applications, conducting interviews, and extending job offers.
• Focus on the onboarding process, ensuring a smooth and welcoming introduction for new hires into the company.
• Work closely with hiring managers to understand staffing needs and job specifications.
• Maintain a strong pipeline of qualified candidates for future openings.
• Ensure all recruitment practices are compliant with local employment laws and regulations.
• Handle recruitment-related paperwork and maintain organized records of all hiring activities.
• Contribute to the continuous improvement of the recruitment process.
• Assist with offboarding processes as needed, ensuring a professional and respectful transition for departing employees.

Requirements:

• 2 to 3 years of experience in talent acquisition, preferably within the hospitality or F&B industry.
• Proven track record of successfully managing the end-to-end recruitment process.
• Strong understanding of onboarding processes and best practices.
• Familiarity with employment paperwork and local laws regarding hiring.
• Excellent communication and interpersonal skills, with the ability to interact effectively with candidates and team members at all levels.
• Highly organized with a strong attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Bonus: Experience with offboarding procedures.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

-Able to handle Sales Enquiries & prepare Quotation

-Able to liaise with clients on their project requirements

-Site supervision & managing of schedule with suppliers & contractors

-Able to multitask & manage project dateline

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

Job Responsibilities

-Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Requirements:

- Minimum 2 years of relevant experience in the F&B industry

- Preferably with good knowledge in MS Office and operating of the POS machine

- Good leadership and organization skills

- Strong interpersonal and communication skills

- Able to meet tight deadlines and attend to emergencies after work hours

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

Job Description:

You will take on a primarily patient fronting role and oversee a team of frontline clinic staff to ensure the smooth operations of the clinic and that a high level of service is provided to our patients. Your responsibilities include, but are not limited to, the following:

• Staff management and deployment
• Handle patient feedback
• Review and streamline processes to enhance operations efficiency
• Prepare and analyse performance data and reports and initiate recommendations to improve the department’s KPIs
• Work with various stakeholders to plan and implement strategies to address the identified needs for improvement

Requirements:

• Bachelor’s Degree in general discipline preferably with 2 years healthcare experience.
• Entry Level candidates will be considered for Operations Executive position.
• Possess strong interpersonal skills to communicate constructively with colleagues, peers and subordinates.
• Able to exhibit initiative, demonstrate an ability to work independently, and manifest good team-spirit qualities.
• Good analytical, organisational and communication skills (verbal and written), strong time management skills and the ability to multi-task.
• Proficient in Microsoft Word, Excel and PowerPoint

Description

Responsibilities:

1. Event Enquiries:Handle all event enquiries in adherence to standard procedures.
   
2. Event Planning and Coordination:Plan and coordinate events effectively in collaboration with clients.
   
3. Daily Operation Management:Manage daily operations, ensuring the maintenance of quality standards.
   
4. Inventory and Cost Control:Monitor inventory levels and implement cost control measures.
   
5. Customer Service:Provide excellent customer service to enhance guest satisfaction.
   
6. Correspondence:Send all necessary correspondence to clients regarding events, including proposals, confirmation letters, agreement letters, and amendments.
   
7. Assistance in Restaurant Operation:Assist in restaurant operations when required.
   

Requirements:

1. Education/Experience:Diploma or 1-2 years of experience in the hotel, F&B, event management, or related professional area.
   
2. Adaptability:Able to adapt to a diverse and fast-paced environment.
   
3. Interpersonal and Communication Skills:Possess excellent interpersonal and communication skills.
   
4. Hands-On Approach:Hands-on and capable of independently handling events without constant supervision.
   
5. Problem-Solving Skills:Able to provide effective solutions to challenges that may arise during events.
   
6. Logistics Involvement:Involved in managing heavy logistics associated with events.
   

EA Personnel Name: Wong Choo Sian
EA Personnel No: R1762582
EA License No: 23C1703

Our client is a well-established MNC, market leader in the Manufacturing industry. They are looking for an Automation Engineer to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Deliver technical expertise to ensure seamless manufacturing processes with minimal operational disruptions
• Oversee the conceptualization and construction process of the company’s machinery, equipment, and other facilities
• Develop and manage budgets and schedules for maintenance activities, providing estimates for equipment, manpower, and other expenses
• Develop budgets and future plans aligning with company’s objectives and upcoming automation and control maintenance requirements
• Uphold and optimize the performance of the company’s manufacturing control systems and equipment
• Formulate Standard Operating Procedures, implement maintenance procedures, and ensure compliance with the company’s manufacturing guidelines
• Support company’s projects, managing and guiding external stakeholders in executing maintenance tasks
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Electrical Engineering or other relevant field of studies
• Minimum 5 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.

• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency

• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital

• Monitor complaints/feedback and guides the team in resolutions

• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines

• Build a strong and competent team that can deliver high service standards

JOB REQUIREMENTS

• A Bachelor’s degree in any discipline

• At least 5 years working experience in a supervisory/leadership role in the healthcare industry or any service-related industries with frontline/customer-fronting roles managing teams

• Excellent communication and interpersonal skills

• Service oriented individual with passion for healthcare industry

• Process-driven and customer-focused

• Strong leadership and supervisory skills and able to command respect from team members

• Good organizational and stakeholder management skills

• Able to think on the feet, solve problems and make sound decisions

• Able to exercise initiative, manage pressure and multi-task in a fast-paced environment and work across departments/functions in a large and complex organization

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Senior Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599