The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel’s overall goals.

Key Responsibilities:

 Revenue Management:
    •    Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue.
    •    Monitor and analyze competitors’ rates, demand trends, and market conditions to provide recommendations for pricing adjustments.
    •    Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel’s direct booking platform.
    •    Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights.

Data Analysis and Reporting:
    •    Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance.
    •    Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics.
    •    Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels.

Collaboration and Communication:
    •    Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented.
    •    Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed.
    •    Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals.

System Management:
    •    Maintain and update revenue management systems to ensure data accuracy and consistency across all channels.
    •    Assist in the implementation and management of new revenue management tools and technologies.
    •    Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations.

   Strategic Planning:
    •    Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies.
    •    Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement.
    •    Assist in the preparation of the hotel’s annual budget and revenue forecast.

We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton.  In this role, you will assist in overseeing the reservations department, ensuring that guest bookings are handled efficiently and accurately. If you have a passion for hospitality, excellent communication skills, and the ability to manage a high-volume reservations environment, we encourage you to apply and help us deliver exceptional guest experiences.

• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client.
• Monitors and reviews regularly the room and rates availability, hotel status, close-out dates and overbooking situation.
• Extends full cooperation within and between other departments to ensure guest satisfaction.
• Informs/Calls the attention of the Director of Revenue Management for situations like: overbooking, system failure and other critical cases. Consults with team before making any critical decision at work.
• Observes and Maintains Reservations and Rooms & Guest Services systems, procedures, company standards and policies.
• Regularly updates data system for contracts, rates and agreements, guest/client information and other important information.
• Maintains accurate records of data essential to future business plans and generates weekly and monthly reports required by the Director of Revenue Management.
• Coaches, directs, supervises and counsels all reservations staff when applicable, provides training to all staff in his/her department regularly, motivates staff to grow within the company and develops him/herself to be a better supervisor at all times.
• Observes and ensures that proper telephone manners are maintained at all times.
• Monitors and coordinates group reservations activity with the Sales Department and Director of Revenue Management including follows up tentative bookings and update reservation status.
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
• Performs other duties as assigned by Director of Revenue Management.
• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
• Conducts daily briefing with the reservations team and attends briefing and departmental meetings or as assigned by Director of Revenue Management.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by Director Of Revenue Management.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with guests, subordinates, superiors and other section heads.
• Manages time effectively by meeting the deadlines or completing the tasks ahead of time, identifies and solves problems in a professional manner.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

In your role as eCommerce Sales Specialist/ Asst Manager/ Manager, you will play a pivotal role in JDE eCommerce within the SEA region. You will be an active member of the SEA eCommerce Center of Excellence Team (CoE), and will actively participate into the new dynamic of our fast growing coffee business on the on-line channel. You will be reporting to Head of e- Commerce ,South East Asia.

Key Responsibilities

• Defines & develops strategic pillars to drive growth across the region
• Ensure perfect implementation of the basics of eCommerce in the region to build on solid foundation for future sustainable growth
• Win with the winner, with perfect activations for key Events in eCommerce platforms
• Build strong relationship and JBP with external stakeholders such as eRetailers, Marketplaces, 3rd parties and partners
• Lead a test & learn approach from this extremely dynamic region, that can be shared with the eCom Global community
• Accompany the fast moving retailers Lazada/AliBaba/ Shopee/ Redmart/ Amazon etc … in their tests and new services, to gain a 1st mover advantage in Coffee
• Collaborate closely with the local marketing team to develop a differentiated e-commerce channel marketing and sales activation plan to drive key metrics , quality ads content and traffic acquisition
• Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in the region.
• Identify and support any new or additional business opportunities, to improve, step change or create a breakthrough for the eCommerce channel, for eg, channel development, product development to operational improvements, innovations etc.
• Identify and close performance gaps at country
• Deliver business KPIs: Nos, GP, MarketShares, Share of Search, Eventing
• Partnership collaborations with external partners to drive higher value to our brands and eCommerce platforms
• Any other ad-hoc matters

Due to our rapid expansion to serve more children, we invite people to join us in transforming the lives entrusted to us.

You will be responsible for providing support to the following areas, including (but not limited to):

Front Desk & Reception

• Reception and front desk duties (eg: handling walk-in queries, phone calls, voice mails, in-coming and out-going mails)
• Managing room booking system
• Managing and maintaining sick bay for students and ensuring first-aid kit items are constantly refreshed for emergencies

General Administration

• Printing and disseminating communication letters to students
• Managing and updating of student data and files
• Processing of all student-related matters like SMART card applications, Disability Data Registry applications and bus transport subsidies
• Ensuring all moneys (e.g. School fees) collected are accounted for with the Finance Department
• Frequent updating and maintenance of notice boards

Others

• Ensuring a well-maintained key issuance system & Security passes for visitors
• Ensuring adequate stock of stationery & spare uniforms and to place orders when required
• Supporting other school events/activities

• Minimum O Level / ITE / NITEC certificate
• 1 to 3 years of relevant work experience in related administrative fields
• Good customer service skills
• Strong organisational skills with strong detail orientation
• Strong verbal and written communication skills in English
• Ability to work in a fast paced, dynamic and challenging work environment
• Desire to learn about Autism and the passion to help special needs students.
• Proficiency in Microsoft Office applications

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

- Support in data analysis cases and projects (data extraction, collation and analysis using tools such as MS PowerBI, SQL, python, R etc.)
- Participate in problem solving on Operational KPIs and Master parameters and values (in coordination with regional project and local operations teams)
- Provide support and preparation of Business Case Presentation and Project Management together with regional project team 
- Support Monthly reporting requirements by specific project requirements
- Provide general administration support to the department on regular or ad-hoc basis

Milli is a new company that creates regenerative materials for interior design. This role will assist with the production of mycelium products from start to finish. This role is perfect for someone who enjoys variety in their work, with tasks ranging from laboratory work to machining, carpentry, and substrate processing. No experience in mycelium cultivation is required. Time commitment is 20+ hours per week with flexible scheduling. As the company grows, there will be opportunities to take on a larger role. The work is on-site at our facility in Jurong East.

Responsibilities

• Laboratory work, including maintenance and propagation of live fungal cultures using aseptic techniques
• Programming and supervising CNC milling machine
• Prototyping of new product models and designs
• Preparation and processing of bulk substrate materials

• Proficiency in CAD or vector graphics programs required.
• Local applicants only.
• The ideal candidate is a self-starter with strong organizational skills, curiosity, and a passion for sustainability.
  

Job Responsibilities: 

• Ensure inventory items are well-organized, properly stored, handled and distributed
• Picking warehouse goods for customers’ orders up to 25 kg using machines;
• Transporting stock items with a pallet jack to other section;
• Pick items from shelves or designated areas according to order lists.
• Pack and prepare items for shipment, ensuring they are properly labeled and documented
• Doing shopping from shopfloor for our online customers' orders;
• Must be physically fit, able to stand long hours, walking & individual items carry goods up to 30kg

Job Responsibilities: NIGHT Warehouse job 

- Receiving of incoming shipment, checking of goods condition before storage at warehouse
- Ensure inventory items are well-organized, properly stored, handled and distributed
- Assisting with replenishing / receiving of stock orders/shelves
- Assist in loading and unloading of goods
- Transporting stock items with a pallet jack
- Ensure a sufficient level of care and attention is given throughout the replenishing / receiving process
- Must be physically fit, able to stand long hours, walking & individual items carry goods up to 25kg

Job Description & Requirements

We're seeking for a Retail Assistant to join our team! As a Retail Assistant, you will be managing the daily shop operations, assisting in creating engaging social media content, comfortable in front of camera to assist with live sales and provide exceptional customer service to walk in customers.

Key Responsibilities:

• Manage the day-to-day administration of the shop in ensuring seamless operations and excellent customer service.

• Assist updates of stocks management in social media platforms and inventory pos system.

• Process walk in, daily sales transactions and online orders.

• Assist in creating high-quality content for social media platforms, including videos and photos.

• Comfortable in front of the camera to assist with live sales and social media contents.

Preferred Qualifications:

• Fresh graduates and individuals with no experience are welcome to apply.

• Excellent communication, interpersonal, problem-solving skills and proficient in social media platforms.

• Ability to work in a fast-paced environment and adapt to changing priorities.

• Strong organizational and time management skills, with attention to detail and accuracy.

• Fun, bubbly, and outgoing personality, with a passion for fashion and providing exceptional customer service.

Other Details:

• Basic Salary + Commission

• Working hours : 12pm - 8pm (with one hour break)

• Working Days: Tuesday - Sunday

About the job

Reporting to the Recovery Supervisor, you provide support in assessing product conditions, recovery work, furniture assembly and general maintenance of your work areas.

Your assignment

• You will be expected to carry out data entry documenting of the returned items into the internal inventory systems and assist in ensuring that the products are properly priced and displayed in accordance with safety and sale mechanism guidelines.
• You will be responsible for pricing As-is labelling, assembling furniture, waste and disposal management and assist customers with their product enquiries.

Your profile

• You are comfortable with tools handling and enjoy DIY assembling.
• You are physically fit and able to carry and handle heavy loads (e.g. assembled furniture) and withstand prolonged hours of standing.
• You are passionate, friendly, and confident to interact with people to advise our customers in the product enquiries to facilitate their buying decision.
• You possess basic computer skills especially Excel, Sharepoint, Google Forms etc.
• You are flexible in supporting retail peak periods in the evenings, on weekends and/or public holidays are required.

• We are seeking a Marine Safety Assistant Manager to assist in overseeing and managing the safety operations of our marine vessels. The successful candidate will be responsible for implementing safety policies and procedures, conducting safety inspections, and ensuring compliance with all safety regulations and industry standards including tank cleaning.
• The Marine Safety Assistant Manager will work closely with the Marine Safety Manager and other team members to support a culture of safety and continuous improvement. This role requires a strong knowledge of marine safety and a proactive approach to identifying and mitigating potential risks.
• If you have a passion for safety and are seeking a challenging role in the maritime industry, we encourage you to apply.

• Bachelor's degree in Maritime Studies, Marine Engineering, or a related field.
• Minimum of 3 to 5 years of experience in marine safety management.
• Strong knowledge of international maritime regulations and safety standards.
• Experience conducting safety inspections and audits.
• Excellent communication and teamwork skills.
• Strong problem-solving and analytical abilities.
• Attention to detail and a commitment to quality assurance.
• Certification in relevant safety courses is preferred.
• Proficiency in Microsoft Office Suite and other relevant software.
• Tankers or COC in tanker is preferred

Chan Chee Meng

EA 07C3069

R1110620

We are seeking a highly organized and detail-oriented Administrative & Executive Assistant to join our team. This role is essential in managing the daily operations of our office, ensuring administrative efficiency, and providing comprehensive support to our senior leadership team. The ideal candidate is proactive, efficient, and capable of handling a variety of tasks in a dynamic environment.

Key Responsibilities:

• Administrative Duties:
  • Manage day-to-day administrative tasks, including reception duties, managing correspondence, and documentation, with professionalism and efficiency.
  • Coordinate meetings, appointments, and travel arrangements for the team, including itineraries and expense reporting.
  • Prepare and format documents, reports, and presentations as required for project team.
• Office Operations:
  • Oversee office supply inventory, order supplies, and manage vendor relationships to ensure cost-effectiveness.
  • Ensure the office environment is well-maintained, including managing any facility-related issues.
  • Coordinate office maintenance and liaise with building management and external vendors for repairs and services.
  • Assist in the planning and execution of company events, meetings, and team-building activities.
  • Support IT and office equipment needs.
• Executive Assistant Support:
  • Provide high-level administrative support to senior leadership, including calendar management, meeting coordination, preparation of materials, travel arrangements and expense claims.
  • Handle confidential and sensitive information with the utmost discretion.
  • Prepare detailed reports, presentations, and other documents for executive meetings.
  • Coordinate with other departments to ensure seamless communication and collaboration on company-wide initiatives.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 450 builders from 19 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

The successful candidate will report to the All Portfolio Leads and will be responsible for the following duties not limited to:

Mailroom Duties:

• Handle office phone calls and client enquiries via email.
• Arrange for courier (local and overseas).
• Handle the end to end Mailroom Process (Receive, sort, scanning and uploading of clients mails into platform).
• Organize and maintain a proper filing system.
• Other Administrative duties assigned by Head of Operations.

Data Quality:

• To assist the Head of Operations in reviewing the dashboard and taking action to rectify them.
• To suggest new ideas of reconciliation based on the observation of the data.
• To perform daily the reconciliation between Xero invoices and Sleek platform to ensure that all the services are properly recorded.
• Other Administrative duties assigned by Head of Operations.
• Providing support to the Business Operations Team to perform general business administrative duties such as ACRA filings, drafting documents etc. 
• Assist in special assignments and projects assigned by the Portfolio Managers from time to time.

Performance Standards:

• Customer centric, a passion for customer excellence.
• Willing to be hands-on as and when required.
• Detailed oriented while being efficient.
• Possessing a high degree of professionalism and responsibility.
• Ability to tackle challenges and meet tight deadlines.
• A team player with good interpersonal and writing skills.

• Good spoken and written communication skills in English, and a second language would be a plus.
  

• An open and inclusive culture with an international team that believes in the values of S.L.E.E.K - Simplicity, Loyalty, Entrepreneurship, Excellence and Kindness
• Loads of opportunities to build things and break them without any issue - as long as we learn from it :)
• Grow with our team, grow your career in a fast-moving, always evolving industry
• Flexible work arrangements

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

SOURCING & SUPPLIER MANAGEMENT  

• Assist in identifying and evaluating potential suppliers
• Negotiate terms and pricing agreements with suppliers to ensure cost-effectiveness and quality.
• Maintain relationships with existing suppliers and continuously seek opportunities for improvement.
• Monitor supplier performance and address any issues or concerns promptly.
• Ensure all Accor requirements for vendor onboarding is in place.

MANAGE DAILY PROCUREMENT FUNCTIONS  

• Review pricings and process for all purchases across RC hotels.
• Collaborate with relevant departments to plan stock requirements and work out strategy to reduce out of stock situation and contingency plan
• Ensure approved purchase requisitions are timely with the creation of Purchase Orders for all Business units
• Leading the PO Team to ensure the reconciliation of Purchase Orders and Invoices to make sure prices and quantities are correct with Suppliers & assist if needed.
• Ensure the PO Team creation of Article Codes/Price Quote and Vendors details are updated accordingly in the system and assist if needed.
• Response swiftly to feedbacks/complaints/ no stock situation etc (from end users/suppliers/guest)
• Request for quotations as well as samples for evaluation
• Handle RFQ as well as RFP exercises for all categories of Supplies including Services
• Tabulating of Price Summary and recommendation of award for various work streams that are assign to
• Assist in report analysis in preparation for new work stream 
• Assist in Contracting process
• Ensure forms and documents are properly filled for all Procurement processes
• Follow up closely on outstanding Purchase Orders that are long overdue and if needed for cancellation
• To carry out any other duties as required by the Director of Procurement/Procurement Manager from time to time

REVIEW OF CAR (CORRECTIVE ACTION REPORT) FROM FOOD SAFETY

• Ensure Corrective Action Report are sent out immediately to Suppliers should a complaints raised by Food Safety
• Ensure substitution of supplies are replace immediately for operation use
• Ensure Suppliers that works with the hotels are Food Safety compliances
• Ensure Suppliers approved Vendors are SFA approved & meet the grade criteria
• Ensure all food/beverage licenses and certificates approved by authorities are valid

COST MANAGEMENT

• Assist in developing and implementing cost-saving initiatives without compromising quality or service.
• Analyze spending patterns and identify areas for potential savings or optimization
• Participate in budgeting and financial planning processes related to procurement activities.

COMPLIANCE AND DOCUMENTATION

• Ensure compliance with relevant laws, regulations, and company policies in all procurement activities.
• Maintain accurate records of procurement transactions, contracts, and supplier agreements.
• Assist in conducting periodic reviews and audits to ensure adherence to procurement policies and procedures

CROSS-FUNCTIONAL COLLABORATION

• Work closely with various departments and business units including Operations, Receiving and Finance to understand their needs and priorities.
• Collaborate with stakeholders to develop procurement strategies that support the hotel's overall objectives.
• Communicate effectively with internal teams to provide updates, gather feedback, and address concerns related to procurement.

Qualifications:

• Candidate must possess at least Diploma/Degree or equivalent 
• Minimum of  3 years of relevant experience in the hotel industry
• Strong knowledge in Food & Beverage categories and suppliers. 
• Strong working knowledge on Negotiation and Procurement Policies
• Proficiency in Microsoft Office Suite and experience with procurement software or ERP systems.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Familiarity with relevant laws, regulations, and best practices in procurement and supply chain management.
• Possess leadership skill in managing a team.
• Positive mindset with good attitude and integrity.
• Good Communication skills with all levels of colleagues and suppliers with confidence to achieve the best deal for the hotels
• Good presentation and data analytical skills

Our Commitment to Diversity & Inclusion:

We are an inclusive company and what we really is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  
• Monitor the reservation status and communicate with culinary team 
• Plan and control manning to meet business needs and according to budget 
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure and conduct regular training and re-training when needed 
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed
• Ensure hygiene and food safety compliance in the outlet and related areas
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  
• Monitor the reservation status and communicate with culinary team 
• Plan and control manning to meet business needs and according to budget 
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure and conduct regular training and re-training when needed 
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed
• Ensure hygiene and food safety compliance in the outlet and related areas
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

REVENUE MANAGEMENT STRAGEGY SUPPORT 

• Support the Hotel Management and Executive Director of Revenue Management to develop and maintain the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods through cooperation with sales & marketing team and optimal use of revenue management systems and channels. 

REVENUE MANAGEMENT PERFORMANCE 

• Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.  Run scenarios to determine optimized actions for contracts and business mix changes 

• Perform both high level and by day forecast for both hotels and manage the forecast adjustments, uploading and reporting through Accor systems.  

PRICING, PLANNING & DISTRIBUTION OPTIMISATION 

• Take daily decisions to optimize the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly.  

PMS/CRS MANAGEMENT & OPIMISATION 

• Maintain and optimize reservation systems including Opera Cloud and TARS with accurate tracking and delivery of rates to all distribution channels. 

REVPRO CULTURE 

• Ensure that a “RevPRO culture” is spreaded in the hotel, through the animation of weekly Revpro meetings and regular coaching and training sessions for the hotel teams  

TEAM DEVELOPMENT & GROWTH 

• Provide coaching and development for the Revenue Management team to support career progression and growth. 

OTHER RESPONSIBILITIES  

• Pricing and distribution loading across all systems and tools 

• Cover responsibilities for the Executive Director of Revenue Management when out of the office 

• All other duties as required 

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Act as a coordinator between the hotel and the FEHD.
• Lead the FSMS team, arrange the monthly meeting and chair the meeting.
• Plan and implement the FSMS program.
• Train employee in the food safety policies.
• Conduct monthly internal hygiene inspection and report writing.
• Assist in corrective actions.
• Investigate food safety incidents and submit reports to the F&B Manager, Executive Chef, Resident Manager and/or General Manager of an individual hotel.
• Ensure employees’ personal hygiene are maintained tip-top at all times.
• Record keeping. Ensure all the temperature records are filled out correctly.
• Arrange food samples for laboratory tests.
• Accompany the auditor in the external audit.
• Recruit, induct and train Food Safety Officers.
• Ensure cleanliness and appearance of all Offices, Kitchens and related areas.

• Remuneration Package: Up to Basic $3,500 + Completion Bonus
• Company: Leading MNC in Chemical Manufacturing
• Working Hours: Monday to Friday, 8:30 AM to 5:00 PM
• Location: Jurong Island (Company Transport Provided at Designated Points)

Are you ready to take your career to the next level with a dynamic multinational chemical manufacturing company? My client is seeking a motivated and detail-oriented HR Admin Officer to join their Human Resource and Administration team. This is an excellent opportunity for someone looking to make a tangible impact in a supportive and thriving work environment.

Responsibilities:

• Administrative Support: Provide general administrative support to the Human Resource & Administration department.
• Records Maintenance: Keep employee records up-to-date and accurate.
• Recruitment Support: Assist with onboarding and offboarding processes to ensure a smooth transition for new and departing employees.
• Welfare Coordination: Organize and coordinate welfare and recreational activities to foster a positive workplace culture.
• Safety & Health: Support the Workplace Safety & Health committee and related activities.
• Safety & Benefits Management: Administer and oversee employees' safety equipment and benefits.

Requirements:

• Educational Background: Minimum “O” level with relevant experience. Higher NITEC in Business Administration, Business Studies, or a related field is preferred
• Experience: Minimum 3 years of working experience within HR administration support
• Skills: Strong team player with initiative, excellent communication, and interpersonal skills. Ability to manage tasks efficiently and meet deadlines.

Why Join My Client?

• Completion Bonus: Enjoy a rewarding bonus upon successful contract completion.
• Company Transport: Convenient transport provided to and from Jurong Island.
• Growth Opportunities: Be part of a leading MNC with numerous career development possibilities.
• Supportive Environment: Work in a collaborative team committed to your success.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

REVENUE MANAGEMENT STRAGEGY SUPPORT

• Support the Hotel Management and Director of Revenue Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods

REVENUE MANAGEMENT PERFOMANCE

• Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.

REVENUE FORCASTING

• Ensure an accurate and dynamic forecast for the future dates(by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up,events, calendar events)

PRICING, PLANNING & DISTRIBUTION OPTIMISATION

• Take daily decisions to optimise the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly. 

REVPRO CULTURE

• Ensure that a “RevPRO culture” is spread in the hotel, through the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams 

OTHER RESPONSIBILITIES 

• Pricing and distribution loading across all systems and tools

Are you passionate about shaping the future of sustainability, collaborative robotics, and machine intelligence? Join our advanced development team as an AI research Intern, where you'll work on groundbreaking projects that aims to tackle challenging problems at the intersection of multi-modal AI (MMAI), and robotic machine intelligence. Imagine a world where robots can understand and follow complex instructions as efficiently as humans - you can help make that a reality! Overall, the candidate will support the supervisor to:

• Implement and optimize the developed algorithms for robotic disassembly.
• Investigate cutting edge vision foundation models to improve robotic comprehension and task execution.
• Develop innovative techniques to tackle the MMAI assistant challenges.
• Evaluate the performance of MMAI-based robotic systems in diverse scenarios to ensure reliability and efficiency.
• Meticulously document development processes, algorithms, and performance metrics, contributing to the project's knowledge base.

• Internships are designed to introduce and build essential, hands on skills that differ from those attained in the academic arena and help to enhance the transition from student to professional. 
• Interns are assigned duties that will provide a broad, well-rounded learning experience within their field of study
• Intern 1 – completion of first year of qualified study

Summary

Support the Director of Sales & Marketing (DOSM) with leading, directing and motivating the Sales Team. Ensure annual sales budget is achieved and surpassed. Responsible for extending the management standards and quality guidelines in the department set by the DOSM and to assume complete management responsibility for all activites of the department in the absence of the DOSM, in line with the hotels mission, vision and objectives.

Job Responsibilities

• Assist the DOSM in the management of the Sales Team especially in the absence of the DOSM.
• Attend internal meetings and conference calls, client appointments and client events in the absence primarily of the DOSM.
• Responsible for key account management based on assigned portfolio, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets.
• Provide supervision, leadership and direction to ensure efficient and effective operation of sales department.
• Ensure hotel achieves maximum potential in yield management & sales revenue, profits and market share in the target markets.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
• Responsible for SMART contracting of all RFP accounts to ensure optimum yielding during annual rate negotiations.
• Constantly seek to improve and develop any new business opportunities communicating and implementing such plans and objectives.
• Attend trade shows, exhibitions, conferences and updates on the marketing trends and promote the Hotel internationally.
• Participate in strategic planning and execution of sales activities according to hotel’s objectives and directives.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.
• Identify sources of group business to the hotel and establish solicitation programs to maximize sales.
• Establish account qualification criteria and use market research to identify priority markets and accounts, assign sales to ensure coverage of all major accounts.
• Conduct periodic reviews, i.e. quarterly and half-yearly to review sales/product mix, expenditure & profit performances and recommend to management for implementation of corrective actions and revenue enhancements.
• Conduct site inspection for hotel.
• Entertainment of clients in our F&B outlets when and where possible.
• Increase in overall hotel business conversion percentage.
• Establish strong relationships with clients to ensure repeat business.
• Prepare sales-related documents throughout the sales process.
• Create and manage company profiles in the PMS Opera System, ANAIS System.
• Daily update of sales report in ANAIS System, DSR and show around report.
• File and retrieve documents and reference materials in the shared drive.
• Conduct research and collect data to prepare reports and documents.
• Utilise efficient sales strategy for the maximization of hotel revenue.
• Respond to feedback from clients and provide after-sales support when required.
• Maintain adequate communication with other departments in the hotel so that the needs of clients can be anticipated and met in an organised manner.
• Manage customer budgets to maximize revenue and meeting customer needs.
• Make best efforts to upsell, drive additional revenue and incremental business for each event.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Require working beyond office hours, weekends/public holidays as and when is required by the Management.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Management.