COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Respond to emails from participants on post-enrolment enquiries, including payments, new intakes, LMS access, certificates, and course details.
• Handle the transfer or withdrawal of participants in the system and keep all relevant stakeholders updated.
• Use RapidSMS to inform participants of any last-minute course updates swiftly.
• Contribute to the continuous enhancement of our course administration processes.
• Assist with the running of Academy courses, with flexible compensation for any after-hours work, typically 2 to 4 times a year.

• Degree with at least 2 years of relevant work experience.
• Excellent written and verbal communication abilities.
• Strong organizational and time-management skills with a high attention to detail.
• A proactive, customer-service oriented mindset.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Experience with Microsoft PowerBI for generating data dashboards is a plus.
• Experience in using Zendesk will be advantageous.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

!! [$3500/MONTH] HR Executive !!

Industry: Retail

Location: Macpherson

Working Hours: Office Hours 9am-6pm

Salary Range: Up to S$3,500 Per month

Benefits:

• Attractive pay packages incl. Basic Salary, Commissions Transport & Mobile Allowance
• Medical benefits and comprehensive insurance coverage

Responsibilities:

• Assist the Manager to oversee HR Department & manage the full spectrum of HR functions
• Administer payroll via Access Easy-Pay System
• Manage and handle employee’s records in Access Easy-Pay System
• Handle recruitment & selection
• Handle work pass applications, renewal, cancellation and issuance
• Perform daily HR duties from on-boarding to off-boarding
• Coordinate with all departments on hiring plans, resignations, confirmation and HR related matters
• Manage E-leave via Access Easy-Pay System
• Ensure timely & accurate submissions in all governmental claims

Requirements:

• Posesses a Diploma or Degree in any field
• A team player with a strong sense of responsibility, self-motivated to get tasks done independently
• Able to work in fast pace environment
• Self starter without much supervision required
• Ability to work independently and is highly committed

Please Whatsapp your updated resume to Kayleigh, +65 8477 3457 for more details.

EA Personnel Name: Kayleigh Low
EA Personnel No: R22109867
EA License No: 16C8420

Environment

• Love working in a fun, lively and colourful environment?
• Love serving people, and making their day?
• Look nowhere, write in and join us now!
• Check out our award-winning Hair Salon on Instagram (@blackhairsalon) or our website (https://blackhairsalon.com.sg/).
• 1-minute walk from City Hall MRT (underpass walkway).

Employees' Benefits

• Team bonding activities
• Staff hair pampering session.

Responsibilities/ Job Scope:

• Be the first face and the first voice of Black Hair Salon
• Management of Black Hair Salon (BHS)'s Front Desk and Customer Service
• Assist and manage the basic administration work
• Assist and manage BHS’ E-commerce (if needed)

Requirements

Attitude:

• Positive and Cheerful
• Love to serve and interact with people
• Willing to learn
• Ability to communicate well with people
• Teamplayer

Work experience and Education:

• Good to have some experience in Customer servicing and Admin role. BUT a GOOD ATTITUDE and willingness to learn is more important. If you're willing to learn, we're happy to teach (even without the relevant job experience).
• Fluent in basic English (writing and speaking).

Interested candidates are invited to apply by email. Only shortlisted candidates will be notified.

Thank you for applying. We look forward to building your career with you.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Revenue Executive to join our team!

As a F&B Revenue Executive, we require you to:

• Report daily F&B outlets actual revenue and covers
• Track booking pace for new promotion launched via Sevenrooms and Infrasys Cloud system
• Implement measures on profitability for promotions launched
• Analyze function rooms utilization and identify opportunities with large group base in house
• Identify special event dates for revenue optimization
• Identify low season and need periods of different outlets and suggest special promotions to increase sales
• Analyse sales data for different outlets
• In charge of other cost / revenue analysis such as Casual labour and staff productivity analysis

Position Start Date: 1st January 2025

Key Responsibilities:

1. Administrative Support:

• GeneralAdministration: Assist CCA (Co-Curricular Activities) teachers with registrations, coordination, bookings, and data entry related to competitions and school events.
• Vendor and Event Management: Liaise with vendors, manage PRFs (Purchase Requisition Forms), and handle logistics for major events like camps and sabbaticals.
• Student Management: Follow up with students on registrations for various programs and assist in managing external CCA programs.

2. JCAS/CAS Administrative Support:

• Assist with PRF management, event coordination, and logistics for JCAS (Junior Co-Curricular Activities), CAS (Creativity, Activity, Service), and related events.
• Help with purchasing, maintenance, and event organization for initiatives like HCIS Gives Back and Global Diversity Day.

3. Student Leadership and House Support:

• Assist councils with PRF, event logistics, and booking arrangements.
• Support House masters with event management, including Innofest, and handle inventory checks.

Key Traits and Skills:

• Organizational Skills: Demonstrated ability to efficiently manage multiple tasks and coordinate with various stakeholders.
• Attention to Detail: Ensures accuracy in data entry, bookings, and financial documentation.
• Communication Skills: Effective in liaising with teachers, students, parents, and vendors to ensure smooth operations.
• Problem-Solving Abilities: Able to address issues promptly, especially in emergency or last-minute situations.
• Adaptability: Flexible and capable of covering for teachers and adjusting to varying responsibilities as needed.
• Bookkeeping Skills: Proficient in managing and processing financial forms, while maintaining accurate records.
• Multitasking: Capable of handling various tasks simultaneously in a fast-paced environment.
• Previous Experience: Experience in school administration work will be an advantage, contributing to a deeper understanding of operational needs.
• Strong Administrative Skills: Skilled in administrative work, ensuring all tasks are completed efficiently and effectively.

Minimum Qualifications and Experience:

• Minimum of a Diploma in Administration, Business, Education, or a related field.
• Proficiency in Microsoft Excel, Google Forms, and Google Sheets for administrative tasks.
• Ability to manage data entry, bookings, and event coordination using digital tools.
• Minimum of 3 years’ experience working in school administration, handling general administrative duties such as supporting CCA (Co-Curricular Activities) teachers with registrations, competition coordination, vendor management, and logistics for school events.
• Experience with managing student records and liaising with students and parents for registrations in various programs.

We are looking for a motivated Project Coordinator specializing in commercial renovation projects to join our team. In this role, you will assist in managing project execution, ensuring that renovations are completed efficiently while minimizing disruptions to operations. The ideal candidate will have experience in project management within the renovation or construction fields and be proficient in design software.

Key Responsibilities:

• Assist in the planning and execution of commercial renovation projects, ensuring adherence to project timelines and budgets.
• Utilize Google SketchUp and Autodesk AutoCAD to create and modify drawings, ensuring accuracy and compliance with project specifications.
• Provide M&E (Mechanical & Electrical) drawings and coordinate with relevant teams to ensure seamless integration of systems.
• Monitor project production sequences, managing workflow to minimize disruptions and prevent monetary loss.
• Ensure compliance with company’s assigned Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs).
• Communicate effectively with stakeholders, including clients, contractors, and team members, to address any issues or concerns promptly.
• Document project progress and prepare reports for management review.

Qualifications:

• Minimum of 1 year of experience in project management, renovation, or construction fields.
• Proficient in Google SketchUp and Autodesk AutoCAD.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

• Ensure to provide excellent customer service through phone, email, chat etc. in timely and accurate manner.
• Serve as liaison between customer support team, management and customer to improve customer service and business productivity.
• Help customers with complaints and questions and give customers information about products and services.
• Assist directly or route customers to the appropriate personnel assistance.
• Ensure customer satisfaction by meeting customer needs in courteous and timely manner.
• Track, follow-up and resolve customer’s outstanding issues in timely fashion.
• Develop customer service programs in order to provide outstanding service.
• Prepare documentation and reports on routine customer correspondence for future reference purpose.
• Assist in training peers on improving customer support service

Responsibilities:

• Market Research: Identify and analyze market trends, customer needs, and competitive landscape to inform business development strategies.
• Lead Generation: Generate new business opportunities through networking, cold calling, and attending industry events.
• Client Relationship Management: Build and maintain strong relationships with potential clients, understanding their needs and providing tailored solutions.
• Sales Strategy Development: Collaborate with the sales team to develop effective sales strategies and presentations that resonate with target audiences.
• Proposal Preparation: Prepare and deliver compelling proposals and presentations to prospective clients.
• Collaboration: Work closely with cross-functional teams, including marketing and product development, to ensure alignment on business goals.
• Reporting: Track sales activities, pipeline status, and client feedback to provide regular updates to management.

Job Requirements:

• Diploma/ Degree in Business, Marketing, Electrical Engineering or related discipline
• At least 1 year of relevant experience with an established network within the industry
• Good communications and interpersonal skills
• Good business negotiation and presentation skills

Position title: Senior Executive, Philanthropy

Reports to: Head of Philanthropy with dotted line to Stewardship Manager

Location: Singapore

Starting Date: April 2024

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Overview of Function

The mission of the Philanthropy team is to contribute significant, sustainable levels of philanthropic funding to support the local (Singapore-based) and regional (SEA-based) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission. The team works closely with the CEO and Board of Directors to assist in the implementation of WWF-Singapore’s philanthropy strategy.

The Senior Executive, Philanthropy is expected to raise substantial funds from granting organizations including trusts, foundations and government agencies, mid-value and major donors, as well as build effective relationships with various stakeholders. The role is also responsible for the effective stewardship of current donors and supporters. This involves overseeing the stewardship activities to retain and cultivate ongoing relationships. Working collaboratively with the Head of Philanthropy, the Senior Executive, Philanthropy conducts research on potential prospects, analyses and manages the database of donors and prospects, provides bespoke support for donors and organises bespoke events,trips and activities.

III. Major Duties and Responsibilities:

Major Gifts Development (30%)

● Work with the Head of Philanthropy to develop and execute an annual FR strategy to solicit individual gifts and raise funds from foundations, major donors and other grantmaking organisations

● Work with the Head of Philanthropy to design effective budget models and be accountable for achievement of income targets; ensure project implementation and expenditure of funds is achieved within contractual milestones

● Effectively manage the donor cycle by developing and managing donor list and prospect pipeline, reporting, developing engagement and grant application plans, and capturing all activity within the CRM system

● Research and write grants; provide timely reporting and ensure compliance as required with grant awards

Stewardship (30%)

● Works closely with the Head of Philanthropy and the Stewardship Manager to develop an effective plan for engagement and donorstewardship activities. Examples include regular check in with donors, sharing relevant news and updates on programmes, creating impact reports, and other activities as required to increase their affinity to WWF and grow their support

● Designs and produces engaging and inspiring communication strategies and materials for major donors to communicate the progress and impact of programmes; using existing materials where possible and aligning communications with the wider Partnerships team.

● Liaise with relevant teams (e.g. country field teams, WWF-SG conservation, finance) to collate information, fact checks and seeks clarification to ensure the info provided is accurate and up-to-date. Requires coordination and excellent working relationships within WWF Singapore and across APAC conservation teams

● Designs and manages bespoke, segmented and mass digital communications to UHNWls, VIPs, board members, including newsletters, event invitations and registrations via Active Campaign, EventBrite or similar software

● Designs, drafts and edits philanthropy communications documents and digital presentations, including selection and inclusion of infographics, images, videos and photos to compellingly communicate to sophisticated external audiences

● Proactively seek and knowledge manage environmental and conservation news which may be of interest to the Philanthropy audience

Due Diligence and Research (15%)

● Works with the Head of Philanthropy to fulfill requirements of internal due diligence processes including software and database management

● Coordinates with key stakeholders in different departments to ensure all due diligence and compliance requirements are met

● Conducts prospective major donor, trusts and foundations, multilateral grants and board of directors research including profiling and preparing of bios

● Assists in research and preparation of briefing documents for HNWIs, VIPs, the government, and other stakeholders

Data Management and Administrative Support (15%)

● Ensures the integrity of the donor database / CRM, and generates associated reports, such as the HNWI prospect pipeline, philanthropy income and major donor projects. Requires collaboration with Finance and CRM teams

● Maintain an accurate database of contacts on Active Campaign for mass/segmented communications.

● Oversee the process of signing gift agreements and no-cost extensions, seeking internal approval and legal advice as appropriate.

● Provides operational and administrative support Procurement process including venue or vendor selection, quotation form, invoicing etc

● Processing invoices and financial statements in close collaboration with WWF-Singapore’s Finance Team

● Provides operational and administrative support (e.g. scheduling meetings, calendar management) as needed to the Philanthropy Lead

Events (10%)

● Organises bespoke events, activities and fundraisers for existing donors and prospects

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Prepare talking points, key messages, and briefings for bespoke events targeted at HNWI and major donors.

● Project manages donor and prospect conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Drafts and manages communication and /invitations to stakeholders.

● Supports logistics of donor and prospects for conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices, where applicable

IV. Profile:

Required Qualifications

● Bachelor’s Degree in a relevant discipline with excellent results. Postgraduate qualifications will be highly regarded.

● At least 3-5 years of relevant work experience in advisory, business development, philanthropy or environmental communications, project management, and / or fundraising, with proven success.

○ Proven track record in high-value target achievement in either trusts and foundations, public sector, major donor or corporate fundraising. Experience with proposals and grant applications a plus.Outstanding verbal and written English expression, including an ability to craft language and tone for impact reports, newsletters, thank-you letters and other correspondence, with attention to detail and correct grammar. Knowledge in Chinese (e.g. Mandarin, Cantonese) a plus Experience in cultivating relationships and support effective stewardship of granting organisations and donors

Required Skills and Competencies

● Strong stakeholder focus and an outstanding service-oriented attitude

● Income oriented with ability to work with income targets

● Ability to correspond in a context sensitive and sophisticated manner with external audiences, including trusts and foundations, major donors, high net worth individuals, and other relevant stakeholders

● Ability to work independently with all levels of internal management and staff, and exhibit the leadership required to establish effective cross-team collaborations for successful delivery of required outcomes

● Strong research and analytical skills

● Ability to think strategically and intelligently

● Problem solver with ability to adapt to a fast-paced environment

● Ability to apply visual and written creativity to communications

● Plans and organizes/ manages the job independently and proactively

● Must have an outstanding attitude and be highly responsive to providing collateral, support and information to the CEO and Philanthropy Lead as required

● Have an understanding of government policy and regulations for Charities and Institutions of a Public Character (IPC), as well as an understanding of major gifts fundraising landscape in Singapore

● Interest in conservation and sustainability is appreciated

● Adheres to WWF’s values which are: Courage, Integrity, Respect and Collaboration

V. Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the Partnerships Team and the wider Fundraising Team to support their fundraising initiatives.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, communications, materials production as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need

Working Hour: 8:30am to 6:00pm

Working location: Central Area

• Diploma in ICT with at least 5 years of relevant ICT experience (please note that salary will be commensurate with the Personnel’s experience and educational qualification)
• Preferable to have at least 5 years’ working experience in government agency
• User Administration, e.g., Account creation, Password reset, Management & Monitoring of Active Directory, Printers servers, Outlook, Website & Portals, VPN, Wi-Fi, and Mobiles devices.
• Good ICT Technical knowledge to Configure, Install and Maintain IT equipment’s of End-User Devices - Hardware & Software.
• Experience in facilitating video conference & Webinar sessions through various applications such as MS Teams, Zoom, Google Meet & Skype. Also supporting and collaborating with Host, Panelist, Trainer’s, assisting to participants for a large-scale meetings, conference, Special Events and Workshops.
• Preferable to have experience in managing contracts for ICT projects, liaising with ICT vendors and project management.
• Good interpersonal, communication, planning, analytical and negotiation skills.
• Ability to multi-task, work both independently and as a team.
• Manage Departmental Assets and Inventory Documentation Maintains IT records tracking and update of licenses, Asset loaning and Distribution of IT equipment and area of responsibility.
• Assist with the facilitation of Departmental or Organizational Projects and the management of relevant vendors, work closely with technical teams to provide technical solutions.
• Provide End User Training and Guidance to colleagues to empower them with relevant ICT skillsets.
• Purchasing ICT Equipment & Services based on the requirements and evaluating project on ICT budget utilization.
• Maintaining Website: responsible for creating new landing pages, maintaining and updating website content, monitoring and optimizing website performance.
• Videography and Photography: responsible for setting up all equipment, planning camera angles developing a film's visual style, determining lighting and composition, capturing moments, and telling stories through Video, Sound, and Images. Covering Small or Big events, important occasions such as Annual Ceremony, New launch Projects, Prize Presentation, Graduation.
• Advance skills in Post-Production and knowledgeable in variety of video editing software.
• Act as technical focal point for IT Shared Services, Service Owners and end-users, analyse complex scenarios to provide technical support.
• Broad experience of IT with understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Assist IT Business Partner in Shared Services Operation Management. Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• User support including software installation and configuration.
• Maintain accurate records of support requests, resolutions, and user interactions using appropriate ticketing systems or knowledge bases.
• Manage and review technical escalation on complex scenarios and incidents.
• Provide technical consultation and advice to users on End-User devices.

Our client is in construction industry (Grade A1 Contractor), and they are currently seeking for Admin Assistant to be part of the team.

JOB DIMENSION (SCOPE)

• Provides administrative support to ensure efficient operation of office.
• Carries out administrative duties such as data entry, documentation, filing, typing, copying, binding, scanning etc.
• Compile and prepare reports on monthly basis
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Validation of invoices prior to payments.
• Attached to and assisting Document Controllers for daily administrative tasks and duties
• Any other ad-hoc duties as assigned

REQUIREMENT

• Professional Certificate / Diploma in any field or equivalent
• Proficient in MS Office especially MS Excel, Word
• Open and able to work at construction project site office

!! [$3500/MONTH] Healthcare Sales Executive !!

Industry: Healthcare

Location: Tuas

Working Hours: Office Hours

Salary Range: Up to S$3,500 Per month

Benefits:

!! Attractive pay packages incl. Basic Salary, Commissions Transport & Mobile Allowance

!! Medical benefits and comprehensive insurance coverage

Responsibilities:

- Expand existing clientele base (leads provided)

- Identify and pursue various business opportunities within the industry.

- Travel to the different healthcare clinics and hospitals to demo products

- Maintain good rapport with new or existing customers.

- Achieve sales targets

Requirements:

- Relevant Producrt Sales Experience

- Excellent interpersonal skills to liaise with corporate clients

- Ability to work independently and is highly committed

- Possess Class 3/3A driving license & car

Please Whatsapp your updated resume to Kayleigh, +65 8477 3457 for more details.

EA Personnel Name: Kayleigh Low
EA Personnel No: R22109867
EA License No: 16C8420

Position title: Member Engagement Marketing Senior Executive

Reports to: Retention & Growth Marketing Manager

Location: Singapore

Starting Date: November 2024

1. About World Wide Fund for Nature, Singapore (WWF-Singapore):

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Overview of Function

Our mission in the Individual Giving and Digital Growth Marketing Unit is to enhance both long-term and short-term predictable income from individual members across various segments. We aim to foster a robust fundraising environment that ensures the sustainable growth, retention, and engagement of our member base.

Our focus is on creating impactful strategies to maximize member contributions, recognizing that every dollar counts and every member matters. By leveraging innovative digital marketing techniques and data-driven insights, we strive to raise, maintain, and expand our income, supporting our mission with unwavering dedication. This role will play a pivotal part in ensuring WWF provides an engaging member experience wherever they are in their journey with us, ensuring they have opportunities to grow closer to the people and projects they fund and have further opportunities to give.

III. Major Duties and Responsibilities:

Member Journey Management (40%)

● Enhance & create new marketing treatments for existing members segmented by different tiers based on monetary value, engagement and behavioral attributes.

● Uncover member needs and how they interact with WWF’s various touch points including the communication channels like email, whatsapp, call-center as well as events and volunteering activities through data & analytics from various insights initiatives.

● Create & review member metrics; NPS & CSAT & service performance across all member touchpoints; digital and non-digital; conduct constant pulse check, engage with key stakeholders to communicate the member insights & KPI performance and findings for continuous improvement of NPS and member satisfaction.

● Analyze and map member journey, capturing front and back-end processes, resolve barriers to achieve a seamless and positive member experience. Accountable to track CX at touchpoints, enhance and re-design member journeys to meet member expectations.

● Collaboration with stakeholders to manage CX initiative projects within timelines and KPIs.

Deep understanding of member insights to identify trends, pain points and opportunities for enhancement. Conduct root cause analysis to identify gaps, recurring issues in process, system, service, people or product, and determine solutions with stakeholders to improve members’ experience.

● Strong leadership and management skills to help grow team members, improve overall engagement through effective communication, stakeholder management, performance management, empowerment and coaching.

● Clear and strong governance organization with agile mindset whilst compliance of SOPs, company and regulatory guidelines/ policies & standard requirements.

Insights and Optimisation of omni-channel communication (30%)

● Understand data, trends, and patterns within member datasets to identify pointers that help create actionable insights leading to effective decision-making.

● Manage and measure performance through data insight and trend analysis.

● Create campaigns to gather new data points on our members (e.g., date of birth, address)

● Look at how we best gather new ‘softer metrics’ from our members and deepen our understanding of their motivations, satisfaction, and interests, through polls, surveys, NPS, and CSAT. And using any insights or trends from this to further develop, optimize, and personalize the journeys

Stewardship and event management (20%)

● Regularly present on performance to the Head of IG - DGM and other senior management

● Develop engaging thought-provoking content and stewardship opportunities that encourage loyalty, repeating giving, and give the member unique access to the cause, people, projects, and places that are funding

● Be involved in briefing multi-media teams to gather relevant and engaging content for our member audiences from the field

● Ensure content being requested from the field is relevant and engaging and promotes loyalty and fundraising objectives.

● Explore new ways to reach members with stewardship offers – Webinars, Facebook Lives, etc.

● Create opportunities to connect members with our teams in the field and hear directly from them

● Keep abreast of sector trends, learning, and insights, in particular, new and engaging ways to enhance the experience WWF can provide to its members

Data and Operations Support (10%)

● Assist in the research and due diligence of member data and ensure the integrity of the member database / CRM, and generate associated reports. Requires collaboration with Finance, CRM team, and Data teams

● Keep updated on new marketing and CRM platforms and ensure smooth transition of operations to these platforms as and when required

IV.Profile:

Requirements:

● Education - Bachelors in Business Management, Marketing or equivalent relevant experience as below

● 3 years of experience in marketing, member experience role in retail, e-commerce or large non-profit organisation, with a large consumer base

● Exposure to Salesforce, Braze, Hubspot , Marketing Cloud, or similar applications

Required skills and competencies

● Strong attention to detail and analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.

● Experience with technical implementations of member /member journeys in marketing platforms like Salesforce, Segment, Hubspot, etc., involving a large retail base of members or members.

● Strong presentation and communication skills

● Creativity with a willingness to innovate in improving or creating new processes is highly valued

● Good project management skills, attention to detail, adaptability and people-oriented.

● Driven by clear objectives who enjoys achieving and exceeding targets

● Energy, passion, and self-confidence that is combined with strong personal values and a genuine motivation for wanting to make the world a better place.

● Good knowledge of omni channels including offline and digital to drive sales (fundraising) and a

● Cares about environmental issues

● Adhere to WWF’s brand values: Knowledgeable, Optimistic, Determined, and Engaging.

● Able to take initiative and be self-motivated and efficient

● Outstanding project management skills coupled with good knowledge of CRM and member insight systems.

● Intercultural understanding: understanding the impact of cultural differences on work and partnership relations; the ideal candidate has experience in working with people while not physically being in the same space.

V. Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the different channel heads - Digital, Tele, Face to Face Teams and the wider Growth and Partnerships Team to support their fundraising initiatives. Collaborates with various WWF Conservation Team members.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, payment partners, data teams both internal and external.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need

Job Summary:

We are seeking a professional and detail-oriented Receptionist and Admin Assistant with the potential to grow into an Executive Assistant role to the Partners.

The ideal candidate will be responsible for managing front desk operations, providing administrative support, and handling day-to-day tasks that ensure smooth office operations. This position offers opportunities for growth and career advancement within the organization.

Key Responsibilities:

1. Receptionist Duties:

• Greet visitors, clients, and staff professionally and courteously.
• Answer and direct incoming phone calls to the appropriate team members.
• Maintain the reception area, ensuring it is clean, organized, and welcoming.
• Manage incoming and outgoing mail and packages.
• Handle general inquiries and provide information about the company.

2. Administrative Support:

• Assist with scheduling meetings, conference rooms, and appointments for staff.
• Assist in maintaining office supplies and inventory, coordinating with vendors when necessary.
• Support the organization of company events, meetings, and lunches.
• Ensure the smooth operation of office facilities and equipment.
• Handle additional tasks to support various departments as needed.

3. Executive Assistant Potential:

• Provide calendar management support for the Partners, scheduling appointments and managing time effectively.
• Coordinate travel arrangements, including flights, accommodations, and itineraries for the Partners.
• Prepare presentations and assist with communication and correspondence on behalf of the Partners.
• Assist with confidential and sensitive information, maintaining discretion at all times.

Skills & Qualifications:

• Proven experience as a receptionist, administrative assistant, or in a similar role.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and in a team.
• Detail-oriented with a high level of accuracy.
• A proactive attitude and willingness to learn and take on new responsibilities.

Career Growth Opportunity:

This position is ideal for candidates who demonstrate exceptional organizational skills and professionalism. With proven performance, this role offers the opportunity to transition into an Executive Assistant position, directly supporting the Partners.

Please send an updated CV to [email protected]

Working hour: 7:00am to 4:00pm

Working location: Central Area

• Hande calls, walk-in enquiries, delivery, mails, parcels dispatch
• Preparation and verification of documents (e.g. prepare Staff Monthly Attendance Sheet and track their daily attendance
• Maintaining and updating of data records
• Compilation of statistics
• Filing and typing
• Drafting of correspondences
• Attending to pupils who are unwell
• Any other duties as assigned

Requirement:

• At least an O-Level
• Must be able to handle telephone enquiries from Mandarin speaking parents / vendors
• At least 3 years of experience providing admin support
• Proficient in MS Office
• Basic First Aid knowledge
• Good communication and inter-personal skills
• Good team player with high level of initiative
• Good customer service skills
• High level of initiative and able to work independently

About Us:

Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.

We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.

Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.

Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."

Job Overview:

Are you an organized, customer-focused professional who thrives in dynamic environments? Do you have a passion for ensuring smooth operations while providing top-tier service to clients? We’re looking for a Sales and Operations Admin who excels at multitasking, managing client relationships, and handling operational processes with precision. In this role, you’ll be instrumental in driving client acquisition, managing the onboarding journey, and collaborating across teams to ensure our operations run seamlessly. Join us and be a key player in delivering exceptional customer experiences while supporting our business growth!

Key Responsibilities:

• Provide sales support to multiple business units on client acquisition.
• Assisting customers with the onboarding application process, promptly addressing their enquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
• Ensure timely submission of credit proposals and manage the credit process and turnaround time.
• Ensure application submission is in compliance with company internal policy and objectives.
• Support the team with day to day operations for enquiry, application and repayment matters.
• Liaise actively with other roles including marketing, sales and business development.
• Any other duties that may be assigned by the superior from time to time.

Qualifications:

• Minimum Polytechnic Diploma qualification.
• Proven experience in a similar role, with a focus on customer service and administrative support.
• Proficiency in English and Mandarin is essential to liaise with Mandarin-speaking clients.
• Experience in customer-facing environments and a customer-first mindset are highly valued.
• Well-organized, with excellent interpersonal and problem-solving skills.
• Able to work independently, take initiative, and manage tasks effectively.
• Proficiency with CRM systems and Google Workspace.
• Strong ethics, attention to detail, and a customer-oriented attitude are a must.

Working Hours:

• 2 rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm
• 5-day workweek: Monday to Saturday, Sunday off + one additional off-day during the week

How to Apply:

Ready to make an impact? If you’re excited about combining top-notch customer service with operational excellence in a cutting-edge fintech space, we want you on our team!

Please submit your resume to [email protected].

Working hour: 6.30am to 3.45pm

Working location: South-East Area

Receptionist cum Admin Assistant

Customer Service

• To assist in customer service at the counter
• To answer telephone calls and direct to the respective parties, if necessary
• To assist in administerring simple first aid if required

Generic Email

• To assist in the clearing of the generic emails

Data Entry using Microsoft Word or Excel

• To assist in data entry using Microsoft Word or Excel

Any other clerical duties

• To assist in any other clerical duties assigned

Requirements:

• At least GCE ‘N’ or ‘O’ Level
• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Proficient in Microsoft Office (Please indicate proficiency in CV)
• Candidates have at least 1 year of recent relevant experience in reception duty in government agency are preferable

This role involves providing comprehensive administrative support, including managing communications, processing invoices, and handling data entry tasks. The ideal candidate will assist with general office operations, financial matters, and offer ad-hoc support to ensure smooth daily functioning of the organisation.

Job Responsibilities:

• Acknowledge and process opt-out email requests.
• Enter data into the opt-out system.
• Respond to CDACFund emails.
• Handle refund requests.
• Send out statements of account for overdue invoices.
• Check courier slips, scan, and organize documents.
• Sort and distribute incoming mail and cheques.
• Allocate Singtel bills for payment.
• Monitor utilities and photocopier invoices for CDAC HQ and 13 Centres.
• Assist with general administrative tasks, including board and banking matters, and ordering office supplies.
• 3 day work week

Job Requirements:

• Good command of spoken & written English
• Familiar with basic Microsoft Word and Microsoft Excel function
• Meticulous, with good attention to detail to ensure accuracy in work done
• Pleasant personality and a Team Player
• Comfortable with travelling to Bank for Banking matters
• Available to start immediately or within a short notice period.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

At TD Connex Pte Ltd, we are seeking a dedicated and skilled HR & Admin Executive to join our team at our Singapore headquarter. The ideal candidate will be a meticulous and proactive professional with proven practical experience in both HR and administrative functions. Here’s an overview of what we are looking for:

Human Resources Key Responsibilities:

• Facilitate the recruitment process by coordinating interviews, processing applications, and assisting with candidate communications.
• Manage employee benefit programs (leave, insurance, etc.) and maintain accurate HR records in HRMS.
• Serve as the primary contact for HR-related inquiries and handle onboarding and offboarding processes.
• Support performance management, training, and compliance with employment laws.
• Organize employee engagement initiatives and collaborate on company culture and retention strategies.

Office Administration Key Responsibilities:

• Process staff expense claims and manage office payments and supplies procurement.
• Oversee office maintenance, cleanliness, and liaise with service providers.
• Administer work pass and visa applications, coordinate staff travel, and organize company events.
• Maintain office files, provide general administrative support, and implement office policies.
• Handle ad-hoc related tasks and special projects as assigned by management.

Qualifications and Skills:

• Experience: Minimum of 3 years in HR and administrative roles.
• Qualifications: Diploma or Degree in Human Resources, Business Administration, or related field.
• Technical Skills: Proficiency in HRMS and office administration and office automation software (e.g., MS Office Suite).

Core Competencies:

• Attention to Detail: High accuracy in task management.
• Communication Skills: Strong written and verbal communication.
• Problem-Solving: Effective issue resolution.
• Time Management: Ability to handle multiple tasks efficiently.
• Initiative: Proactive in identifying and addressing needs.
• Ability to Work Independently: Self-motivated with minimal supervision.
• Integrity: Commitment to confidentiality and ethical standards.

What We Offer

We value our employees and offer a supportive and inclusive work environment where you can thrive and grow. We provide competitive compensation, comprehensive benefits and opportunities for professional development.

If you have a passion for HR and office administration and are looking for a role where you can truly make an impact, we invite you to apply and grow with us!

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our client, a reputable Electronics MNC, is looking for a 1 year Contract . Contract is renewable. This role is 5 days work week & normal office hr.

Job Responsibilities:

• Perform order processing for Local Sales Team, B2B Team and staff purchase.
• Preparation of Loan Goods Form for Road Show Events.
• Issuance of Goods Return/ Exchange for faulty sets.
• Organization of monthly sales meeting.
• Update of sales performance for sales personnel’s target incentive.
• Updating of promoters’ attendance for submission to HR department.
• Liaison with promoters on Home Delivery Order, stocks availability, Goods Return approval, etc.
• Liaison with Sales and Logistics department on sales promotions, uploading of new products information, delivery schedule, barcode information, and etc.
• Preparation of letter for sales promotions and launch of new products.
• Dissemination of Stock Positions to relevant parties.
• Download of Stocks Advice Reports for Service Team.
• Update and generation of sales reports for sales and management.

Requirements

• Relevant Admin experience & able to handle data management

• Proficient in MS office applications, especially Excel formula & pivot table.

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

Responsibilities

1. Coordinate daily front of the house and back of the house restaurant operations.

2. Deliver superior service and maximize customer satisfaction.

3. Organize and supervise shifts (morning, afternoon and midnight shift).

4. Respond efficiently and accurately to customer complaints.

5. Regularly review product quality and research new vendors.

6. Estimate future needs for goods, kitchen utensils and cleaning products.

7. Ensure compliance with sanitation and safety regulations.

8. Manage restaurant's good image and suggest ways to improve it.

9. Control operational costs and identify measures to cut waste.

10. Create detailed reports on weekly, monthly and aannual revenues and expenses

Requirements

1. Proven work experience as a restaurant supervisor.

2. Proven customer service experience as an operation supervisor.

3. Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers.

4. Familiarity with restaurant management software.

5. Strong leadership, motivational and people skills.

6. Acute financial management skills.

7. Bachelor of degree in business management; administration; hospitality management; or culinary schooling is a plus.

Responsibilities

·Provide and monitor the entire operations through liaising with agents, masters, bunker suppliers, ocean route companies, vessel brokers & insurers to ensure all shipments run smoothly.

·Prepare all relevant documentary instructions to various counterparties, and assist Chartering Desk to check and verify the information requested.

·Maintain operational optimization to add value to maximize profits and minimize losses or costs.

· Calculate Freight/Hire and any laytime; and Demurrage/Despatch incurred.

·Check and update the operations data in the system for analysis, decision making and reporting.

· Involve the handling and settlement of legal cases with Insurers and Lawyers.

· Coordinate with Management Department to resolve ships’ technical Issues.

· Any other duties as assigned.

Requirements

· Min 2 years and above of relevant working experience

· Proficient in English and Mandarin languages

·Proficient in handling of legal cases

· Hard working & flexible in work timing as per work requirement

·Possess good planning and organizing skills

· Able to work independently and good team player

Company Description

Greensafe International Pte Ltd is a consulting company based in Singapore established by a Group of professionals dedicated in providing Environment, Workplace Health & Safety, and Quality services to industries. Our group of delicate team constitutes of practicing trainers, consultants and auditors who have more than 10 years of experiences in quality, environment, safety and health consulting, training and auditing. We provide assistance to client through strategically action plans and training contents that leads to increased productivity and also enhancing employee morale.

Role Description

This is a full-time on-site role as Sales Executive at Greensafe International Pte Ltd in Singapore. The Sales Executive will be responsible for day-to-day sales activities, including identifying and pursuing new business opportunities, building and maintaining client relationship, preparing and delivering presentations, and negotiating contracts.

Qualifications

• Proven experience in sales and business development
• Excellent conmmunication and interpersonal skills
• String negotiation and persuasion skills
• Ability to build and maintain client relationships
• Self-motivated and target-driven
• Knowledge of Enviroment, Workplace Health & Safety, and Quality service is a plus
• Bachelor's degree in Business Administration, Marketing, or related field