Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

Key Job Purpose :

The Assistant Manager, Regional Cybersecurity (AMRC) is the primary in-house expertise in Asia Pacific responsible in the formulation, implementation and on-going maintenance of Information Security Standards accreditation and certification programs in the Asia Pacific region, inclusive of, but not limited to, latest international ISO 27001 and ISO 81001 framework programs, privacy protection laws, and local Medical Device industry cybersecurity law enforcements.

The AMRC is responsible to support the HOD (Regional Information Security Manager) to safeguard patient safety and protect Company interest through the formation, adoption, operationalization and regular review and compliance of Information Security framework, policies, procedures and initiatives relating to the cybersecurity and data governance aspects of the "internet of medical things" or medical devices products and services in the Asia Pacific region.

Job Description :

1) Strategize, Lead, Drive and Manage Cybersecurity ISO accreditation program for Asia Pacific

• Lead, drive and manage all applicable Cybersecurity ISO implementations and re-certification operations.
• Develop ISO security design, accreditation framework, and review processes.
• Perform gap assessment and develop ISO roadmap for accreditation and/or re-certification.
• Develop policies, standards, procedures, and operational processes to meet the developed ISO roadmap.
• Effectively manage the security ISO roadmap based on approved Strategic goals, prioritizing across tactical and strategic goals, and align business needs and technical priorities.
• Collaborate with Company CSIRT, PSIRT and Enterprise Risk Management teams to achieve the requirements of security ISO accreditation.
• Deliver expert level security ISO advisory to internal stakeholders to secure ISO investments.

2) Establish and operationalize cybersecurity ISO compliance and recertification:

• Work with global and regional stakeholders to align SOPs and QPs that achieve compliance to Group/Region Cybersecurity ISO program, policies, standards and framework.
• Collaborate with various internal company teams such as Corporate IT, Business Applications, Product and Services R&D, Marketing and Customer services teams to achieve security ISO re-certifications.
• Provide timely management reporting to relevant Regional/Group Risk Management Committee.
• Prepare and present CAPEX and OPEX budget for security ISO accreditation/re-accreditation and operations in the region.

3) Continuous improvements to cybersecurity stance of AP operation:

• Establish continuous improvements to Company’s security ISO including but not limited to identifying new ISO standards that better support the Company’s business objectives.
• Establish continuous improvements to Company’s cybersecurity monitoring.
• Establish continuous improvements to Company’s staff cybersecurity knowledge including but not limited to training and identify potential cybersecurity breaches.
• Establish process to work with business stakeholders to continuously update SOPs and QPs to response to new risk areas and potential breaches.

4) Support business in response to Sysmex customers’ cybersecurity requirements:

• Review tender requirements of Sysmex customers’ as provided by sales teams and:
• Highlight areas of out of Sysmex controls
• Highlight risk areas for Sysmex to consider countermeasures.
• Bring highlighted risk areas and their respective countermeasures back into Sysmex cybersecurity stance and operation requirements.

5) Manage cybersecurity incidents response and resolution:

• Supporting the Regional Information Security Manager, manage cybersecurity incidents response with close collaboration with cybersecurity experts, internal IT and vendors, to achieve on-target, and timely triage and resolution of cybersecurity incidents in the region, in accordance to global/regional policies.

6) Other duties as assigned by the HOD.

Job Requirements :

• Possess a tertiary education in any discipline, preferably in Cybersecurity, Computer Science, Computer Technology, or a medical/healthcare-related field (or equivalent demonstrated knowledge and experience in the cybersecurity domain).
• With 8 to 15 years of experience in cybersecurity or ISO accreditation within the medical or healthcare industry, ideally with IT and/or product cybersecurity program or project experience in a dynamic, agile MNC environment that includes cybersecurity management responsibilities.
• Must have a minimum of 2 recent, successful hands-on experiences in ISO 27001:2022 and/or ISO 81001 implementations.
• At least 1 successful hands-on experience in re-certification of ISO 27001 and/or ISO 81001 programs.
• Sound experience in working in a regional MNC RHQ shared services environment.
• Technically competent and have prior project/program implementation experiences in the Cybersecurity domain such as: Expert knowledge in the latest ISO 27001, ISO 81001, NIST Cybersecurity framework, Cybersecurity Strategy and Roadmap formulation, Cybersecurity Framework, Policies, SOP formulation and enforcement, Cybersecurity Program and Project Management, Cyber Risk Assessment and Governance Management, Cyber Incident Response Management, Cyber Awareness and Training, Cyber Vulnerability Assessment and Penetration Testing, Cyber Prevention, Technical Security of Enterprise Systems and Networks Technical Security of Medical Devices, Experience in security domains in Data Centre design, Microsoft Azure, AWS and DevOps.
• Strong ISO program and stakeholder management is essential for this role.
• Demonstrate ability to build and maintain relationships with a wide array of people at both junior and senior levels, internal within the organization or externally across industries.
• Must possess professional cybersecurity certifications such as CISSP, CISM, CCSP, CISA, or equivalent. In addition, a Project or Program Management certification (PMP or PRINCE2) is required, along with formal training or demonstrated expertise in ISO 27001:2022 and ISO 81001 (or equivalent).
• Excellent written verbal communication, presentation and negotiation skills.
• Possesses an independent, objective and inquisitive mind.

The statements below reflect the general responsibilities and requirements of the identified position but may not describe all the work requirements that may be inherent in the job. It is the responsibility of all employees to comply with all applicable regulations e.g. Good Clinical Practice (GCP), Good Manufacturing Practice (GMP), and Good Laboratory Practice (GLP) in the performance of their role.

Essential Job Duties:

Operational delivery

• Accountable for project delivery with regards to agreed time, scope, cost and quality
• TEAM COMMUNICATION: Serve as key client contact for assigned projects, establishing working relationships with client project teams which result in client satisfaction, operational excellence and thereby increase potential for repeat business
• Lead core project team(s) and facilitate team's ability to lead extended project team(s), ensuring effective cross-functional teamwork among project team members including both internal and external stakeholders. Depending on size and scope of project(s), this job duty may be performed in collaboration with a Project Director
• Serve as escalation point for project issues to internal and external stakeholders, as appropriate
• TEAM COMMUNICATION: Proactively identify and resolve conflicts as needed
• COST: Understand the project delivery strategy, costing assumptions and resulting budget for assigned project(s)
• SCOPE: Deliver project(s) to scope, schedule and costs, ensuring all remain on track with the contract and with financial performance targets. Initiate and implement appropriate actions to proactively manage the change control process both internally and externally
• RISK: Proactively lead both quality control and risk assurance activities to ensure project deliverables are met according to regulatory, Covance and client requirements
• QUALITY: Create and manage variance to required project plans. Per SOPs, implement and monitor progress against project plans and revise as necessary. Ensure that all staff allocated to assigned project(s) adheres to professional standards and SOPs, providing performance feedback to team member’s respective supervisors
• Aid in development and maintenance of key project performance indicators for client specified metrics, ensuring that the KPIs are within scope of the project contract
• Define and manage project resource needs and establish succession plans for key resources

Business Development

• In collaboration with relevant departments, prepare and deliver presentations for new business as required
• Perform other duties as assigned by management

Line Management & Talent Development

• Trains & mentors PM Academy PCs in multiple areas of expertise
• May be responsible for Line Management and Talent Development
• Ensures allocated resources are aligned with current and forecasted work in terms of capability, quantity, timing, and efficiency
• May be responsible for on-boarding, development and retention of high performing talent; strengthening and deepening talent bench and succession
• Assesses project management competencies for assigned staff in order to create developmental plans that will increase competencies and close performance gaps
• Provides line management and technical support to assigned project leaders, including training, development and performance review of assigned staff

Experience

Minimum Required:

• Minimum of seven (7) years of relevant clinical research experience in a pharmaceutical company/CRO, including at least two (2) years of full project management responsibility

On the Job Experience:

• Working knowledge of ICH Guidelines and GCP including international regulatory requirements for the conduct of clinical development programs.
• Advanced computer skills (e.g., Microsoft Word, Excel, Project, Access and Power Point)
• Experience managing projects in a matrix and virtual environment
• Excellent communication, planning and organizational skills
• Demonstrated ability to lead by example and to encourage team members to seek solutions independently
• Demonstrated ability to handle multiple competing priorities and to utilize resources effectively
• Demonstrated ability to inspire effective teamwork and motivate staff within a matrix system
• Financial awareness and ability to actively utilize financial tracking systems
• Good knowledge of project management processes
• Ability to work independently and mentor junior project team members
• Ability to negotiate and liaise with clients in a professional manner
• Ability to present to staff at all levels

Education/Qualifications

Required:

• University/college degree (life science preferred) or certification in a related allied health profession (i.e. nursing, medical or laboratory technology) from an appropriately accredited institution

Preferred:

• Master or other advanced degree
• PMP certification

Roles & Responsibilities :

• Develop comprehensive project plans,including scope,budget,and timeline.
• Coordinate with cross-functional teams, subcontractors,and stakeholders.
• Ensure adherence to project milestones and deliverables.
• Create and manage project budgets,tracking expenses and cost control.
• Evaluate change orders and variations,ensuring financial viability.
• Review electrical engineering designs,specifications, and drawings.
• Collaborate with design consultants and contractors on technical aspects.
• Ensure compliance with local codes, regulations, and safety standards.
• Monitor progress, resolve issues,and address unforeseen challenges.
• Provide regular updates on project status, risks, and mitigation strategies.
• Foster a collaborative work environment and promote best practices.
• Ensure efficient resource allocation and productivity.

Job requirement :

• Bachelor's degree in Electrical Engineering or related field.
• Minimum 10 years working experiences in project management within the built environment specifically in electrical work installation projects.
• Proficiency with CAD software and MS office.
• Strong written and oral communication skills.
• Possess good leadership qualities.
• Preferably with driving licence and possess own car.

Role Overview:

The Vertical Sales Manager role will be responsible for landing new vertical logos to Apex and/or extend the share of our service scope for specified clients. As part of the company business development strategic across APAC, South East Asiamarket plays essential role for high-tech vertical and brand names. The Vertical Sales Manager is expected to have solid customer portfolio and relationship, business understanding so to utilize Apex unique strength of different air/ocean products and add value to customer supply chain demand. The candidate who with relatively strong experience in freight forwarding including air and ocean, and with proven track record of driving revenue growth for High-techcustomers would be a good fit.

Key Responsibilities:

• Identify effective sales leads
• Actively participate high-tech events and know-how of South East Asia market
• Collaborate with cross-functional teams to develop customized solutions that meet the unique needs of customers in the Asia Pacific market.
• Build and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and retention.
• Stay abreast of market trends, competitor activities, and regulatory changes to inform business strategy and decision-making.
• Sales discipline and activity management in CRM system

Qualifications:

• Bachelor's degree in business administration, logistics, or a related field.
• Minimum of 5-6 years of experience in business development, with a focus on S.E.A/APAC region and freight forwarding.
• Proven track record of successfully driving revenue growth and achieving sales targets in the designated vertical.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
• Proficiency in English and additional language skills relevant to the Asia Pacific region preferred.

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Operation MANAGER (RESTAURANT)

Job Description & Requirements
planning, organizing, staffing, leading and controlling.

Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. General Managers set policies, operations, create and maintain budgets.

Mentally prepared to bring the company to the next level according to execute the director's goals & directions set for company.

• Position: Corporate Development Manager
• Location: Gul Road (company transport provided)
• Working hours: Monday to Friday (8am - 5.30pm)
• Salary (commensurate with experience): Up to $9,000 + Performance Bonus (3-6 Months) + Flexi Benefits
• Duration: Permanent
• Industry: Marine & Construction Engineering (Listed & MNC Company)

Main Responsibilities:

• Lead initiatives for mergers, acquisitions, and joint ventures to drive company growth
• Identify and evaluate potential strategic partnerships, investments, and new market opportunities
• Conduct financial modeling, risk assessments, and market analysis for business expansion projects
• Develop and maintain relationships with external partners, investors, and key stakeholders
• Support C-level executives in formulating and executing growth strategies
• Monitor industry trends, competitive landscapes, and market dynamics to inform corporate strategies
• Assist in the review and negotiation of contracts and other documents related to such acquisitions, investments and joint ventures

Requirements:

• Bilingual in both English and Mandarin to converse with Mandarin speaking clients
• Bachelor’s Degree in Business, Law, Finance, or a related field
• Minimum 7 years of experience in corporate development, M&A, or strategic partnerships
• Exceptional communication, negotiation, and interpersonal skills
• Knowledge of commercial law, contract law, and regulatory frameworks preferred

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Summary of Position:

We are looking for a high-performing Sales Manager to help us meet our expansion plan through new customer acquisition and revenue growth. You will be acquiring new F&B customers for offsite centralised dishwashing. You will also be responsible for a new sector – Facility Management, especially in the areas of Premise/Office Cleaning. You will need to be able to quickly acquire new customers, direct operations, and ensure a fast-growing sales revenue pipeline.

Duties & Responsibilities:

• Able to bring in sales/customers in a very short period. Achieve fast growth in customer acquisition and revenue.
• Design and implement a strategic business plan to grow the FM/Cleaning sector.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue, expense reports, and realistic forecasts to the management team.

Qualifications:

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise, especially in the F&B and cleaning sectors.

_________________________________________________________________________________________

职位概要：

我们正在寻找一位高绩效的销售经理，帮助我们通过新客户获取和收入增长来实现扩张计划。您将为场外集中洗碗服务获取新的餐饮客户。您还将负责一个新的部门——设施管理，特别是在场所/办公室清洁领域。您需要能够快速获取新客户、指导运营并确保快速增长的销售收入渠道。

职责和责任：

• 能够在很短的时间内带来销售/客户。实现客户获取和收入的快速增长。

• 设计和实施战略业务计划以发展 FM/清洁部门。

• 通过与客户合作并了解他们的需求，建立和促进牢固、持久的客户关系。

• 向管理团队提交销售、收入和费用报告以及现实的预测。

资格：

• 以前作为销售代表或销售经理的成功经验，始终达到或超过目标。

• 表现出在组织各个层面进行可信、有效沟通、展示和影响的能力。

• 具有推动销售流程从计划到成交的能力。

• 具有强烈的商业意识和行业专业知识，尤其是在餐饮和清洁行业。

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 2 years of relevant experience in the Food Court, Coffee Shop, Hawker Stall, Food Centre, and Restaurant.
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

• Position: Assistant Sales Manager (Heavy Equipment Industry)
• Location: Tuas (company transport provided)
• Working hours: Monday to Friday (8.30am - 4.30pm)
• Salary (commensurate with experience): Up to $5,200 Basic Salary + $1,500 Transport Allowance + Commission + AWS + 14 Days Annual Leave + Meal Allowance + Mobile Reimbursement
• Duration: Permanent
• Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

• Build and maintain strong relationships with customers to foster long-term loyalty and repeat business
• Monitor sales performance, identify trends, and take corrective action as needed
• Prepare accurate sales forecasts to support business planning and resource allocation
• Identify and pursue new business opportunities to expand the company's customer base and revenue streams
• Conduct market research to identify new business opportunities, analyze competitor activities, and understand customer needs
• Develop and execute comprehensive marketing strategies to increase brand awareness, generate leads, and drive customer engagement
• Leverage digital marketing channels to reach target audiences and drive online sales
• Organize and participate in industry events, trade shows, and conferences to promote the company and its products
• Any other ad-hoc duties assigned

Requirements:

• Minimum Diploma or equivalent
• At least 3 years of relevant sales experience
• Possess own vehicle
• Familiarity with digital marketing tools and platforms
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Knowledge of the heavy equipment industry, including market trends, regulations, and key players is required

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Attachment Description

This position reports to the director. He/she will take responsibility for the business performance, plan and analyze sales levels and profitability, also responsible for developing, implementing, monitoring and evaluating all sales and marketing strategies for the company, also assist in the development and implementation of business plan, sales and marketing plan.

Specific Responsibilities

Individual to be involved in:

- Responsible for all marketing and sales activities

- Plan and execute sales and marketing plan

- Ensure prompt response rate to customer enquiries and other business needs

- Provide enthusiastic and friendly service and develop relationship with customers

- Plan and execute content strategy

- Performs related duties and projects as assigned by the director

Technical Skills and Competencies

- Exceptional interpersonal communication skills and the ability to have productive conversations with all parties involved.

- Develop a sales strategy, plan and targets, consider market potential, industry trends and various internal and external business factors.

- Manage, maintain and grow the sales and relationships with a specific customer or set of accounts

- Devise customer behaviour analysis tools and approaches and perform analysis on information pertaining to customer behaviours.

Duration

- 6 months

- Mid-Career Pathways Programme

• Position : Sales Manager (Timber Industry) – Up to $7,000
• Location : Island Wide | Office at Woodlands Industrial Park
• Working hours : Monday to Friday | 9.30am - 6.30pm
• Salary (commensurate with experience) : Up to $7,000 + Variable Bonus + Travel Allowances + OT Payable + Annual Leaves + Medical Leaves/Benefits
• Duration : Permanent
• Industry : Timber Manufacturer

Main Responsibilities:

• To pursue new sales opportunities and will be responsible for managing budgets, strategic planning, leading teams, risk management, and driving process improvement initiatives.
• Develop and execute strategies to drive business growth, expansion, and market penetration within the timber door trade industry
• Develop and implement operational strategies to enhance efficiency and productivity
• Manage and monitor budgets to ensure financial targets are met
• Lead and mentor a diverse team to achieve operational goals and objectives
• Identify and mitigate operational risks to ensure smooth business operations
• Drive continuous process improvement initiatives to streamline workflows
• Cultivate and maintain strong relationships with stakeholders, clients, suppliers and industry partners

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or related field
• Proven track record of minimally 3-5 years of sales experience in relevant field
• Familiar with BCA Regulations
• Bilingual in English or Mandarin to liaise with clients who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Operations Manager (Health & Fitness/Sports Management) – Up to $6,500 + Bonus
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
• Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
• Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
• Forge strong working relationships between coordinators, the sales team, and program managers.
• Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
• Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
• Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
• Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
• Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
• Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
• Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Requirements:

• Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
• Demonstrated strong leadership skills with a focus on integrity and accountability.
• Candidates who can start immediately or within short notice will have an advantage
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Description:

• Developing strategies marketing plan including GTM strategy, pricing and promotions.
• Responsible for assigned brands business achievements including managing vendor relations and expectation and product and inventory management.
• Manage products forecast, marketing planning and budgeting, and execution, including follow-up closely on marketing claims and closure.
• Plan all sales and marketing activities and promotions in advance and ensure compliance in execution.
• Accountable for achieving set Sales Targeting and KPIs given.
• Conduct immediate review of all major marketing activities and promotions for performance achievements.
• Strong engagement with sales teams, brand owners and channel (platform) partners to continuous seek ways to increase sales.
• Conduct quarterly and yearly business review with sales and brand owners to review brand performance for immediate and future improvements.
• Gathering market intelligence on competitive and new products, industry trends and development and constantly look out for new opportunities to grow the brand business.
• Involve in contract negotiation.
• Lay down standard operating procedure (SOP) and guidelines within the team.

Requirements:

• Diploma/Degree in Business/Marketing/IT or an equivalent discipline
• At least 3 years of strong experience in ecommerce industry, experience working in vendor and distributor level is a big plus
• Must have past experience in managerial/leadership role
• Highly organized and efficient
• Tenacity to develop ideas independently and thrive in a fast-paced environment
• Demonstrates excellent communication (written & spoken) and follow-up skills
• Proficient in MS Office applications (Outlook, Word, Excel)
• Have strong networking skills, team player, adaptive, ability to multi-task and able work under pressure

Job Purpose:

To lead the Sysmex Asia Pacific region’s training portfolio by implementing efficient, high-quality training solutions that align with global standards, manage resources effectively, and drive measurable business outcomes.

Job Description:

• Training Portfolio Coordination: Collaborating with sales, marketing, and customer care teams to plan product-related training for the SAP region.
• Global Strategy Implementation: Executing global training strategies and technologies in the SAP region to align with company-wide training objectives and ROI targets.
• Blended Learning & Cost Efficiency: Maintaining high training quality by implementing blended learning scenarios, reducing reliance on costly classroom/onsite sessions.
• Training Evaluation: Collecting feedback and analyzing the impact of training programs on business outcomes to measure their effectiveness.
• Digital Training Alignment: Ensuring local digital training initiatives follow global guidelines, focusing on cost-effective production workflows.
• Educational Expertise: Providing high-level training concepts for employees and customers, ensuring expertise and quality in education.
• Team Leadership: Leading and supporting a training delivery team, helping them achieve KPIs and grow professionally.
• Budget Management: Overseeing department budgets, ensuring cost-effective activities, and providing strong ROI.
• Sustainability and Certification: Ensuring the long-term quality of training courses, facilities, and participant certification processes.
• Assumes additional related responsibilities and projects as required by the Supervisor.

Job Requirements:

• A Bachelor's Degree in Education, Training and Development, or a Master's Degree in Organizational Development, Educational Leadership, or a related field is required.
• Certification as a Certified Professional in Learning and Performance (CPLP) is a plus.
• Proven experience in leading and developing a product-related training department or provider within a cross-cultural setting.
• Strong expertise in adult learning principles and e-learning methodologies.
• A minimum of 5-10 years of experience in training management, corporate education, or a related field.
• Demonstrated proficiency in blended learning strategies, digital training platforms, and aligning training initiatives with global standards.
• Expertise in Blended Learning and Digital Training, a strong understanding of Learning and Development best practices, as well as advanced analytical and evaluation skills. Proficiency in technology and digital literacy is essential
• A motivated team player with a creative mindset and a strong sense of responsibility.
• The ideal candidate is proactive, organized, and results-driven in their approach to work.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Position : Safety Manager (Construction/WSHO/ECO) - Up to $9,000 - 6 Days Work
• Location : Island-wide
• Working hours : Monday to Saturday | 8am to 5pm
• Salary (commensurate with experience) : Up to $9,000 + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Engineering & Construction

Main Responsibilities:

• Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems
• Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement
• Lead and facilitate compliance, EHS internal audit / surveys
• Organize and lead regular EHS inspections, meetings and monitoring of corrective / preventive action
• Develop procedures, programme to maintain compliance
• Review new process and lead risk assessment relevant to the new process
• Responsible for corporate EHS reporting requirements
• Lead incident and accident investigation, follow up on effectivenees of implemented action
• Plan EHS training programme to increase safety awareness
• Coordinate and work together with all departments, clients and contractor/vendors to advise on all EHS related issues
• Promote zero accident culture in the company to strive group EHS KPI targets

Requirements:

• Bachelor Degree in Engineering or Health and safety related disciplines with minimum 6 years working experience in Civil & Building Construction Industry / 3-5 years experience in Bored Piling Works
• Possess valid MOM registered WSHO, NEA registered ECO and PUB
• Certificate in BizSafe level 2 Risk Management or equivalent
• Possess class 3 driving license
• ISO 9001, ISO 14001 and ISO 4500

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position :Naval Project Manager - MARINE/NAVIGATION
• Location : Bukit Batok
• Working hours : 5 days/ (Monday- Friday, 8:30am-6:00pm)
• Salary(commensurate depending on experience) : Up to $7000 + AWS + Bonus + 14 Annual Leave + Wellness benefit : Extra 2 days Annual Leave & $200 incentives if eligible.
• Duration : Permanent
• Industry : Marine Navigation system -MNC

Main Responsibilities

• Responsible for project planning and coordination processes of naval customers assigned
• Possess good reporting, documentation and postmortem skills to top management and naval customers
• Good leadership skills and team player to manage a team of project engineers and engagement with cross functional teams (i.e. supply chain, finance, top management)
• Strong ability to communicate, develop and maintain strong customer relationship and satisfaction with naval clients on all levels
• Manage contract execution and milestones, with skill sets to develop project management plan and risk management
• Sound engineering knowledge of naval navigation and combat systems integration
• Possess strong knowledge in compliance with design specifications, regulatory requirements and export control procedures
• Possess skills in problem solving of technical issues arising during project execution phase
• Collaborate closely with sales, service and project teams in Singapore and Germany to facilitate project execution and customer support
• Participate with naval sales team for technical clarifications based on customer specifications in tenders as well as in close cooperation with cost controller or CFO on margin allocations
• Ability to analyse customer demands, and provide solutions in consultation with naval sales or top management or even quick on the spot decision

Requirements:

• Degree in engineering, or equivalent
• Professional certification PMP is preferred but not a must.
• Strong knowledge of integrated navigation systems, navigation sensors, platform management, and maritime surveillance systems
• At least 3-5 years of relevant project management experience (preferably in naval defense and/or maritime industry; Ex-navy personnel added advantage)
• Proven track records in managing projects with regional navies or paramilitaries

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We DO NOT charge our candidates any referral fee nor bind them with any contract.**

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Office Manager is responsible for the overall administrative support and smooth operation of the office. This role involves managing day-to-day operations, coordinating office activities, maintaining a productive work environment, and ensuring the efficient use of resources. The Office Manager also

oversees office supplies, handles clerical duties, and coordinates with different departments to

support business activities.

Plan, organize and execute office events and activities relevant and beneficial for the various team

Be the main liaison person to communicate and work with potential stakeholders related to office matters

Take the lead in coordinating, supporting, executing and providing the oversight to planned office activities

1. Office Operations Management

2. Administrative Support

3. Financial and Budgetary Oversight

4. Staff Supervision and Support

5. Health and Safety

6. Event Coordination

Responsibilities:

• Collaborate with internal stakeholders (Finance, Operations) and external parties (clients) to facilitate smooth contract execution
• Review and negotiate contracts, including subcontract agreements, ensuring compliance with regulatory requirements and company standards
• Coordinate with project team and procurement team to streamline contract processes and mitigate risks
• Manage contract administration processes from inception to completion, tracking milestones and deliverables
• Monitor contract performance and enforce compliance with terms and conditions, addressing deviations and disputes as needed

Requirements:

• Bachelor's Degree in Law with experience as an in-house counsel, preferably with a focus on construction law
• Knowledge of construction law will be an asset
• Good command of English (written & spoken)
• Excellent negotiation, communication, and problem-solving skills
• Organized, meticulous and able to work independently with minimum supervision
• Ability to manage multiple projects simultaneously and prioritize tasks effectively
• Familiar with local projects contract administration and planning
• Proficient in MS Office applications

Job Description

· Responsible for supervising the general operations of a specific department in an organization

· Assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance

· Work closely with ground staff and kitchen to facilitate services agreed upon and to ensure the overall success of the event

· Promote customer satisfaction and encourage referrals

· Handle feedback and resolve complaints from customers

· Monitor competitors’ activities and market intelligence and be proactive

· Monitor local competitors and compare their operations

· Promote teamwork and quality service through daily communication and coordination with other departments

· Display flexibility and willingness to adapt to new situations or take up new challenges

· Required to work nights, weekends, and/or holidays

· Recommend and makes pricing decisions on wedding/catering-related products and services

· Be the point of contact for halal-related matters

· Liaise with MUIS, upkeep halal documents, and ensure operations are always halal compliant

· Managed workflow to exceed quality service goals

· Ensured that the front end of the store and all cashiers were proficient and moving customers through the checkout process in a friendly and timely manner.

· Balanced all cash drawers at the end of the cashier's shifts, ensuring accuracy.

· Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.

· Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

· Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

· Perform other duties as assigned by management