• Support Finance BAU and reporting tasks, including Operational Accounting, Head Office Reporting, Management Accounting and IFRS Reporting.
• Support IFRS BAU tasks and IFRS implementation rollout to APAC branches
• Assist in Finance BAU tasks including nostro reconciliation, systems daily close, financial and management reports and queries
• Participate in DR drills
• Coordinate and liaise with other teams on SOX, JSOX and any internal/external audit queries
• Assist with annual close of local statutory financial statements and provide information per external auditors' requests,
• Adaptable and flexible with ad-hoc reporting responsibilities and leave cover within Finance team on Operational Accounting, Head Office reporting, Management Accounting and IFRS Reporting

Requirements:

• Degree/Diploma in Accountancy
• At least 3 years working experience in financial or management reporting in Bank/Non-bank Financial Institution
• Proficient in MS Office, Advanced level in Excel, basic working knowledge with Macros is a must
• Good knowledge of banking products and services
• Meticulous, with an eye for detail
• Team oriented, able to work under tight timelines

Approach customers & explain the features, benefits of our products to assist customers to provide appropriate solutions or recommendations

Ensure merchandise is in-stock and displayed on shelves in a presentable manner

Build relationships with customers, create your own pool of regular customers

Perform cashiering duties

Meet monthly and quarterly sales quotas.

Requirements:

Proven experience in sales, preferably sales field

Strong interpersonal and communication skills to engage and build rapport with customers

Proactive, friendly personality

Team player and independent

multi language needed (english and chinese)

5.5-6 days working

HR contacts: jerry

84688626 ( what's app only )

Our client, a local bank, is looking for administrative assistant to support the group senior director with administrative and HR support.

Job Type: 1-year contract

Responsibilities:

General Administrative

• Maintain & update of departmental Org chat, Contact list.
• Update and maintain the list of allotment of DBS access card, laptop asset tag and corporate mobile phone.
• Update & maintain Joy Space lockers records
• Procurement of general shared office supplies and equipment for Joy Space.
• Incoming/outgoing courier/mails for JoySpace.
• Assist PA in coordination and implementation of JoySpace office rules and procedures.

PA/Secretarial Support

• Checker-Expenses claim reports submitted for Department Head’s approval.
• Creating & maintaining filing systems.
• Assist in booking of meeting rooms, auditorium & conference facilities, catering, audio & video conferencing.
• Business Travel Arrangement including flights, hotel & VISAs.
• Calendar Management for Rajeev and his direct reports.

HR Support

• Assist with On boarding & Exit Processes –access card and building cards issuance, laptop procurement, AIM application processes, etc.
• Assist in internal staff transfer processes.
• Arrangement for department staff welfare – flora/fruit basket (new born, hospitalisation, condolences, etc.,
• Coordination for staff year-end gift / festive gift – Appreciation Day, CNY red packets & oranges, Diwali, Fruits Day…etc.(Department Head & PA inclusive)
• Company Corporate Gift

Others (Adhoc or as and when required)

• Support in In-house & offsite teambuilding event/activities.
• Raise payment advice with external tax invoices
• BCP Co-Ordinator
• Provide admin support for adhoc events (GLC / DYK / TFest / etc.)

Requirements:

• Degree/Diploma any discipline
• At least 3years in secretarial duties, general administrative duties, Human Resources Support for On/Off boarding
• Strong Microsoft Office skills, SharePoint, Word, Excel, PowerPoint
• Good communication skill with internal and external stakeholders to build
• Ability to multi-task and prioritize work in a dynamic environment, manage multiple priorities

To apply:

Interested candidates please click “Apply Now ” or submit your update resume to [email protected] stating your availability and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Foo Erin EA Regn No R2196422

RMA Consultants Pte Ltd EA License No 93C4403

Responsibilities:

HR Matters

• Comprehensive HR & Admin Support: Oversee full-spectrum HR and administrative functions, covering essential employee lifecycle activities from recruitment and onboarding to exit processes.
• HR Documentation Preparation: Draft and prepare all necessary HR documents, including employment contracts, onboarding schedules, and evaluation reports. Facilitate timely confirmations and employee performance reviews.
• Work Pass Management: Handle all work pass-related activities, including application submissions, renewals, cancellations, and regular follow-ups to ensure legal compliance and smooth operations.
• Employee Record Administration: Maintain comprehensive records for each employee, managing documentation for employment changes, resignations, and terminations.
• Exit Procedures and Settlements: Administer final settlement and exit clearances for indirect staff, ensuring a thorough and compliant offboarding process.
• Regulatory Compliance and Survey Management: Oversee compliance with government surveys (e.g., Ministry of Manpower), manage government subsidies, and handle levy waivers.
• Policy Compliance: Regularly ensure HR operations adhere to established company policies and procedures, promoting a compliant and efficient workplace.
• Grievance and Disciplinary Management: Address grievances and manage disciplinary matters to maintain a fair and harmonious work environment.
• Training Program Coordination: Plan, coordinate, and track employee training programs, maintaining records to ensure continuous employee development.
• Performance Appraisals: Administer bi-annual employee performance appraisals each May and November, coordinating with managers for constructive evaluations.

Recruitment

• End-to-End Recruitment Management: Oversee the entire recruitment process, from posting job openings to arranging interviews and selecting candidates.
• Recruiter Collaboration: Work closely with external recruiters to optimize recruitment efforts and attract top talent.

Payroll & Submission

• Monthly Payroll Processing: Execute monthly payroll activities, including inputting data into PayAdvisor, calculating CPF contributions, and managing e-leave records.
• Statutory Payment Submissions and Claims: Submit required payments and claims, including CPF, Foreign Worker Levy, IRAS contributions, and leave claims for maternity/paternity and National Service.
• Financial Reporting: Provide monthly payroll breakdowns to the Accounts department for accurate financial tracking.

Office Administration

• Office Health and Safety Compliance: Enforce office rules to maintain a safe, healthy, and productive work environment.
• Facilities Supervision: Oversee office cleaning to uphold a clean workspace, and supervise maintenance activities.
• Event Planning and Coordination: Organize and execute company-wide events, such as the annual dinner and team-building activities.
• Certification and Licensing Compliance: Manage renewals and submissions for certifications like ISO9001:2015, OHSAS18001, Bizsafe, and BCA CRS to ensure regulatory compliance.
• Grant Proposal Preparation: Prepare and submit grant applications to support company initiatives and secure funding.

Ad Hoc Duties

• Additional Responsibilities as Assigned: Tackle various tasks that support overall team objectives and organizational needs, adapting to evolving priorities as needed.

Requirements:

• Diploma or degree in Human Resource Management, Business Administration, or related field
• At least 3 years of experience in a similar HR and Admin role, preferably within a construction or engineering industry
• Strong knowledge of Singapore employment laws and regulations (e.g.,MOM requirements)
• Proficiency in payroll software (e.g., PayAdvisor) and statutory submissions (CPF, IRAS, FWL)
• Excellent interpersonal and communication skills for liaising with employees and stakeholders
• Detail-oriented, organized, and able to manage multiple HR and administrative tasks
• Familiarity with ISO9001, OHSAS18001, and Bizsafe certifications
• Ability to handle sensitive information with confidentiality

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job scope:
• Posting of job advertisement
• Call and interview suitable applicants; Job matching
• Liaising with both internal and external parties
• Administrative duties including managing contracts and updating Excel
• Any other ad hoc duties

Requirements:
• Min 2 years of working experience in Sales/ Customer Service will be an advantage
• Willing to learn; Fast learner; Responsible; High sense of urgency in completing tasks; Positive Mindset
• Willing to converse with people from different backgrounds
• Driven to work towards team's goal
• Proficient with MS Office applications

Interested applicant, kindly Whatsapp 89212023 https://wa.me/6589212023 to apply with your updated resume. All shortlisted candidates will be contacted.

Summary:

• Attractive Remuneration Package
• MNC, Great Career Progression
• Training Provided
• 5 days, office hours
  

Responsibilities:

• Working closely with Engineer to performance maintenance, perform fault diagnosis, trouble shooting and maintenance of power system/component
• Performance general repair / preventive maintenance duties
• Report to superior and assisting in maintenance of workshop equipments
• Ad Hoc duties as assigned
  

Requirements:

• Entry Level are welcome to apply. Training will be provided
• Diploma in Electrical/ Electronics/ Mechanical/ Mechatronics/ M&E Engineer and related field

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Benefit :

✔️ Friendly working environment

✔️ Career Progression

✔️ 5 days / 5.5 Alt Sat

Responsibilities :

• Coordinate and track shipments and deliveries.
• Maintain accurate inventory records and update databases.
• Prepare shipping documents and labels.
• Communicate with suppliers, carriers, and customers.
• Monitor and resolve delivery issues and discrepancies.
• Assist in scheduling and managing warehouse operations.

Requirements :

• Relevant experience is an advantage
• Diploma, O-Level and equivalent

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Responsibilities:

• Team Leadership & Supervision:Lead, manage, and mentor a team to achieve business objectives.
  Foster a positive and motivating work environment to improve productivity.
  Conduct regular team meetings to communicate objectives and provide guidance.
  
• Strategic Planning & Goal Setting:Develop and implement strategies aligned with company goals.
  Set specific, measurable, attainable, relevant, and time-bound (SMART) goals for the team.
  Monitor progress and make necessary adjustments to stay on track.
  
• Performance Management:Monitor and evaluate employee performance; provide constructive feedback.
  Conduct performance reviews and implement training programs as needed.
  Address and resolve any performance-related issues or team conflicts.
  
• Operations Management:Oversee day-to-day operations and ensure workflow efficiency.
  Ensure compliance with company policies, standards, and legal requirements.
  Coordinate resources, including staffing and materials, to meet deadlines.

Job Requirements:

1. Educational Background:Bachelor's degree in Business Administration, Management, or a related field. (Master’s degree is a plus)
   
2. Experience:Minimum of 3-5 years of management or supervisory experience.
   Proven track record of successfully leading teams and achieving targets.
   Experience in [industry-specific] operations is preferred.
   
3. Skills & Competencies:Leadership: Strong ability to lead, inspire, and motivate teams to achieve goals.
   Communication: Excellent verbal and written communication skills to clearly convey instructions and feedback.
   Problem-Solving: Demonstrated ability to analyze issues, develop solutions, and make sound decisions.
   
   

Job Scope:

· Perform a range of administrative and operation support to the team to facilitate the efficiency of the R&D and Sales department

· Support overall day to day operations to ensure all administrative tasks are completed to keep the department running smoothly

· Promptly answer the questions of staff and other stakeholders

· Provide excellent customer service and maintain relationships with vendors

· Prepare and file forms and other documents

· Managing inventory and ordering supplies for the company

· Update logs and sales order forms

· Record and upkeep inventory in the system and/or forms.

· Assist in documentation works to upkeep the records in accordance to GMP guidelines.

· Support the sales team in sample preparation as required.

· Assist in all other logistics operation, such as arrangement of parcel shipment.

· Other duties as assigned by the management.

Warehouse Assistant

• Pick and Pack wine and liquor products
• Loading and Unloading of containers
• Preparation of goods for delivery
• Checking for incoming and outgoing of overseas shipment
• Housekeeping of warehouse and loading bay
• Ad hoc duties and any other duties assigned by HOD and management

Requirements

• Physically fit as some carrying required.
• Able to commence work immediately.

Monday to Friday 9.00am to 6.30pm

Kindly include expected salary.

Thank you!

Responsibilities:

• Handle full spectrum of accounting functions
• Process and ensure all data are accurately record in the accounting System
• Prepare and review intercompany transactions and balances
• Perform bank reconciliation
• Assist in preparation and submission of GST returns
• Coordinate with auditors, tax agents and other professionals for audit, compliance and taxation
• Provide administrative support to the accounting department, assist with filing, data entry, invoice processing, and maintaining records.

Job Requirements:

- Experience: Minimum of 1 year of relevant accounting experience.

- Software Proficiency: Experience with QuickBooks is a plus, and familiarity with office software (Word, Excel, PowerPoint) is needed.

- Education: A diploma or certification in Accounting or Finance is essential.

- Adaptability: Ability to thrive in a fast-paced environment and meet tight deadlines.

Skills:

- Strong communication skills and a collaborative mindset.

- Excellent time management and multitasking abilities.

- Attention to detail and a commitment to professionalism and ethical standards.

Working Hours : Monday to Friday, from 8:30 AM to 6:00 PM.

We are seeking a dedicated individual who is ready to contribute to our team's success and ensure the accuracy of our financial operations. If you meet these qualifications, we encourage you to apply!

• Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
• Perform work in accordance with safety best practices
• Maintain tools and equipment in safe operating condition
• Conduct building inspections and identify needed repairs
• Document repairs and maintain thorough records
• Cut, shape, and alter materials as needed
• Build doors, cabinets, and windows
• Measure and mark materials for alterations

• Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
• Perform work in accordance with safety best practices
• Maintain tools and equipment in safe operating condition
• Conduct building inspections and identify needed repairs
• Document repairs and maintain thorough records
• Cut, shape, and alter materials as needed
• Build doors, cabinets, and windows
• Measure and mark materials for alterations

Job Descriptions:

• Engage with phone-in and walk in customers to with their inquiries.
• Generate and deliver quotations to business clients.
• Follow up with customers to ensure satisfaction and build long-term relationships.
• Collaborate with team members and management to optimize sales strategies.
• Execute marketing and promotional strategies to meet profitability targets.
• Cultivate and maintain strong relationships with both new and existing customers.
• To perform any other ad hoc duties as and when being required

Requirements:

• With 1 year of experience in retail sales (product training will be provided).
• Strong interpersonal skills with a customer-focused attitude.
• Shows a keen interest in hardware and lighting products.

Location: Kaki Bukit

Working Days: 5.5 days

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

(Office Hours)

• Administrative Support:
  • Manage office supplies and inventory
  • Coordinate schedules and organize meetings
  • Assist with document preparation and filing
  • Handle incoming calls and correspondence
• Accounts Assistance:
  • Process invoices and manage accounts payable/receivable
  • Maintain financial records and update databases
  • Assist in preparing documents for GST submission
  • Respond to client inquiries and provide support
  • Assist with billing and payment issues
• General Office Management:
  • Ensure compliance with company policies and procedures
  • Assist in office organization and maintenance
  • Support team members with administrative tasks as needed

Requirements

· Able to start work immediately or within short notice

· Min ‘O’ level

· Candidates without experience may also apply

· Relevant experience in admin/accounting is a plus

· Only locals/PR/DP may apply

Job Description:

We are looking for a passionate and creative Marketing Intern to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.

• Create engaging and relevant content for social media platforms, website, and email newsletters.

• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.

• Manage the company's social media accounts, including content creation, scheduling, and community engagement.

• Coordinate with external vendors and agencies as needed.

Requirements:

• Pursuing Diploma/Degree in Marketing or related field.

• Some understanding of digital marketing concepts, tools, and techniques.

• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.)

• Excellent written and verbal communication skills.

• Creative mindset with a strong attention to detail.

• Ability to work independently and as part of a team.

Interested applicants, you may either apply via here or sent an email at

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Benefit:

• 5 days Work
• Basic Salary : $2000 - $3000
• Good Allowance, Bonus and AWS

Job Scope:

Assistant Engineer

• Perform servicing, maintenance, and troubleshooting on equipment and system the at site
• Ensure the equipment is functionality
• Involve of Installation work for machine
• Partner with other technicians and engineer to perform daily operation
• Respond and attend to fault calls from client
• Ensure Timely check the equipment to ensure they are in workable condition
• Planning and undertaking scheduled maintenance

Requirement

• Possess at least NITEC and relevant field
• 2 years relevant experiences will be advantage
• Entry level welcome to apply, training will be provided

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

• Responsible to monitor project progress and schedule
• Preparation of quotation and costing for management approval
• Coordinate with various departments throughout the whole project to ensure smooth flow of schedules and meeting of deadlines
• Attend site meeting, resolve site problems and conduct site inspections
• Evaluate and resolve any discrepancies and problems arising during project
• Leads and manages timely procurement for all permits required by regulatory authorities
• Brief and follow up with designers for final artwork (FA).
• Prepare a brief form and liaise with the in-house production team on specific requirements.
• Brief installers on execution specifications.
• Conduct on-site inspection to ensure the project is completed on schedule.
• Attend project meetings in the client's office and at the project site.
• Prepare quotations, costing sheets, and report to the Project Manager/ Project Director to proceed with invoicing.
• Any other ad-hoc duties as assigned.

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

Key Responsibilities

• Assists local Distributor Manager (DM) to support distribution/channel partners in resolving complex technical issues (or escalated field issues), not limited to machine pre-sales application solutions, softwares and system integration matters.

• Technical case management responsibilities over Sales Force Dot Com (SFDC)

• Be the “go-to” person in answering questions from customers and/or prospective customers about the features and capabilities of our software and hardware.

• Interface between Videojet (VJ) R&D team and our distribution/channel partners/GSA customers

• Bridge customer needs and requirements with our internal development and engineering team to find a solution

• Bring project specifications & technical accuracy to the discussion table

• Creation and handling of CAD drawings and documentations

• Support installations with partners’ field tech support if needed

• Have passion in always seeking for potential opportunities in the market, working closely with the local DM

• Organize meetings with VJ distributors if required, to support any further business developments

• Provide technical training to VJ channels/distributors and customers

• Participate in sales and technical meetings with partners and DM

• Create training curriculum, materials and presentations for channels/distributors

• Keep up with new VJ technologies and able to support others with those (like cameras, reject station, etc.)

• Provide strong service and technical advice to ensure partner and customer satisfactions.

• Strong continuous improvement mindset

• Willing to travel most of the working time within SEA

• Perfom any other tasks as assigned

Roles & Responsibilities

Responsibilities

• Oversee daily operations

• Hire and train beauticians, as needed

• Organize employees’ shifts, considering peak times and seasonality

• Order beauty products, like creams and essential oils and replenish stock

• Arrange for regular maintenance services for all equipment

• Apply hygiene practices across all beauty stations

• Ensure all beauty treatments meet high quality standards

• Maintain staff records, including salaries and working schedules

• Promote services, products and discounts on social media

• Receive payments from clients and track all transactions

• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

• Run online competitions and offer discount packages to attract new customers

Requirements

• Proven work experience as a Beauty Manager or similar role

• Good knowledge of beauty treatments and products (e.g. for skin care)

• Basic bookkeeping knowledge

• Excellent organizational skills

• Ability to handle customers’ requests and complaints with grace

Responsibilities

• Provide contract management, bid management and post contract management support.
• Manage the sales, bid support team and senior management representatives to meet the customers RFP requirements correctly.
• Analyze and advise on the solution, delivery, 3rd party, legal and finance risks associated with the bid accurately.
• Obtain the relevant internal management approvals in the tight RFP timelines.
• Review end to end tender proposal submissions, customer and 3rd party agreements for signing.
• Troubleshoot and lead the sales and bid support teams to find the correct solutions to bid problems.

Requirements

• Minimum 7 years of experiences in drafting and negotiating complex:Customer contracts (e.g. RFP’s, RFQ’s, quotations, ITQ’s, MOU’s, letters of intent, NDA’s, etc); and
  3rd party contracts (e.g. reseller, partner, teaming, subcontracts, SOW’s, MSA’s, etc).
  
• Degree qualified (if in Law, Contract Management, Business or equivalent a bonus)
• Minimum 5 years of experiences in managing complex tender bids and third party back to back contract negotiations
• Experiences in the Telco and ICT industries

Job Description:

-Interacting and building relationships with clients to ensure their satisfaction

-Manage Doctor / Nurse relations by follow-up inquiries and any problems.

-Answers and follow-up inquiries from our Doctors and Clients in a timely manner.

-Great professional telephone manner and excellent initiative.

-Handle and resolve clients’ escalated complaints, investigate, evaluate and follow-up on outstanding cases to improve customers’ satisfaction

-Inform clients of unforeseen delays or problems.

-Work closely with all departments to propose and implement positive changes, initiate and execute motivation programs to improve the overall customer experience and service delivery

-Maintaining accurate client records

-Ensure high security and confidentiality of customers’ information in the Company’s database is maintained and in compliance of PDPA Act

- Generate and analyse call statistics, weekly and/or monthly KPIs report for management review, e.g. call answer rate, waiting time, to track the team’s performance

Requirements:

-Diploma in Business Management or equivalent discipline

- Minimum 2-3 years of relevant work experience in supervisory role or similar capacity, medical laboratory or healthcare industry

-Strong leadership, work professionalism, organizational and problem-solving skills

-Excellent interpersonal, and communication (with good command of written and spoken English) skills

- Proficient in MS Office applications and hands-on experience in CRM system

-Knowledge of biomedical/ laboratory terms, test methodologies and schedules will be an added advantage

-Service and results oriented, highly motivated, proactive, positive learning and working attitude with great initiative

-Able to work independently and within teams under tight schedules and pressure

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

• Act as the prime business relationship manager for the key business stakeholder for the portfolio you are accountable for
• Being able to determine, and develop, the business value of any solution, and how it could be extended
• Driving the group towards solutions to complex problems
• Responsible to provide technical analysis for plan corrections to ensure proper recording of transactions and compliance with applicable laws
• Develop Required Minimum Distribution programs to be used at the recordkeeping offices
• Compute complicated calculations as needed for recordkeeping adjustments
• Manage plan corrections with recordkeeping offices and accounting staff
• Identify processes and procedures to reduce administrative errors and increase customer satisfaction
• Create and maintain monthly and quarterly reports used to track Operations performance