As an Account Manager at Digitas, you will be responsible for helping to drive customer loyalty and retention through the delivery of insights and targeted customer communications. Working alongside the CRM team, this role will be pivotal in demonstrating the value of putting the customer at the heart of the organisation.

The role requires you to work closely with clients to manage monthly newsletters, ensuring the timely deployment of marketing and transactional emails. You will be responsible for creating, testing, scheduling, and deployment of all customer email campaigns using the Oracle Responsys platform ensuring all tracking codes are applied correctly to facilitate accurate performance monitoring. You will track the monthly performance of emails and communicate their performance.  Additionally, you will develop programs to identify the optimal deployment times for emails, segment the email database to identify and target actives, lapsers and dormant users with specific campaigns, and manage the delivery of tactical lifecycle email campaigns. This will facilitate the measurement of targeted tactical onboarding, reactivation and retention campaigns.

This role also includes managing mid-level client relationship on a day-to-day basis, as well as the internal teams (strategy, creative, technology, data, and operations) to ensure the highest-level performance and growth. The role requires the candidate to be a digital native, commercially inclined, organized, meticulous, collaborative, with a confident and persuasive approach to facilitate client and internal team leadership. 

• Liaise with clients, understanding the key products and services Digitas can provide and assist the Account Lead/Director in putting together marketing strategies, budgets, and project/product proposals.
• Manage and grow internal team of line reports including Senior Account Executive/Interns, if applicable.
• Assist the Account Lead/Director In the coordination of internal/client meetings and key presentations.
• Help clients and internal team prioritise projects.
• Manage internal teams to deliver end-to-end projects and campaigns on time, budget, and quality.
• Help to motivate and keep teams focused on brand ambition and project/campaign deliverables.
• Manage process and tools between agency and clients.
• Be a constant learning in digital and innovation spaces including but not limited to CRM, data, website. 

Key Responsibilities:

• Lead the roll-out of SAP SuccessFactors throughout the APAC markets in synchronization with the global Core HR system strategy.
• Act as a primary liaison and main point of contacts between regional/local HR teams and the global IT team, ensuring that project deliverables meet business needs.
• Provide ongoing support for all SAP SuccessFactors modules post-rollout, addressing any functional or user-related issues.
• Manage roll-out project timelines, resource allocation, budgeting, and risk mitigation to ensure successful delivery within scope.
• Be the point of contact between Core HR global project team and local providers / local IT system teams, to manage interfaces set up & implementation: from detailed design writing to interface testing, roll-out & support in close coordination with local IT teams.
• Facilitate training programs for end-users and develop comprehensive documentation aligned with global standards.
• Regularly assess system performance and recommend improvements or enhancements where necessary.
• Serve as the main point of contact for all regional HR IS inquiries, guiding stakeholders through solutions or escalations on the various HR systems at Beauty Division or LVMH Group level

About Us:

Portcast is Singapore-based B2B SaaS platform providing real time vessel and container visibility, tracking and dynamic predictive analytics for LSPs, LogTech, Shippers & BCOs. We’re focused on building the next-gen visibility platform to predict how cargo moves across the world and enable data-driven decisions. Backed by some of the major investors in the tech industry, we believe that the logistics industry is at the inflection point of large-scale digitization.

We are a team of ambitious industry experts, data storytellers and passionate engineers. We offer a fast-paced, innovative environment where you will be empowered to sell our AI-product to C-level executives. We are customer-obsessed and are constantly working to provide our customers access to actionable and insightful data to build resilient supply chains.

By leveraging proprietary machine learning algorithms and real-time external market data, Portcast empowers its clients achieve real-time visibility, reduce operational costs and improve customer experience, thereby improving supply chain profitability. Our proprietary data analytics engine is custom-designed for the logistics industry.

About the role:

We are seeking a driven, customer-centric, innovative, and results-oriented Sales Manager to focus on the Japanese market. You will be instrumental in establishing and expanding our market presence. This role involves creating predictable sales growth and helping us reach our goals through building and converting our pipeline of customers in Japan. The ideal candidate will have a proven track record of managing the entire sales funnel from qualification to closing in B2B/enterprise sales.

What success looks like in this role:

• We consistently meet or exceed the company’s quarterly and annual sales goals within the Japanese market through your ambitious approach in Sales.

• A consistent and growing stream of clients in Japan opting for paid trials and subsequently becoming customers.

What You’ll Do:

• Develop and execute a strategic sales plan tailored to the Japanese market to expand our customer base and solidify our market presence.
• Lead end-to-end sales processes, from lead generation to closing SaaS contracts with senior executives in Japanese B2B companies.
• Proactively hunt for new customers and nurture leads within Japan, leveraging your personal network, proactive lead generation efforts, and market insights.
• Drive pipeline growth by identifying and engaging potential clients in Japan, as well as forecasting sales targets.
• Collaborate with marketing and product teams to refine sales assets and product offerings to suit the Japanese market.
• Work closely with Customer Success teams to ensure a smooth handover of accounts after closing, facilitating a seamless transition for trial management and ongoing customer support.
• Provide regular updates on sales metrics, pipeline status, challenges, and support needs, while also offering insights for product improvements specific to the Japanese market.

To thrive in this role, you must have:

• Extensive sales experience with a consistent record of exceeding quotas.
• Proven career in commercial or sales roles within the logistics & shipping industry, or related sectors such as ocean freight or maritime space, specifically within the Japanese market.
• Preferably experienced in B2B SaaS sales.
• Strong ability to create and implement sales plans in a fast-paced environment, with specific experience in the Japanese market.
• Demonstrated ability to lead by example and dive into the details to achieve goals.
• Proven ability to pitch to senior executives and navigate complex sales cycles, with an understanding of Japanese business culture and practices.
• Outstanding presentation and negotiation skills, with a knack for closing deals effectively in Japan.
• Native-level proficiency in Japanese and fluency in English, with excellent communication skills in both languages.
• In-depth knowledge of Japanese business etiquette and cultural norms to effectively engage with local clients.
• Self-starter with the ability to take ownership of the sales process from end to end, capable of working autonomously and driving results without constant oversight.
• Comfortable immersing themselves in the product, troubleshooting issues independently, and involving leadership only in case of bottlenecks or critical issues.

Join us at Portcast and be part of a high performing team that is shaping the future of the logistics and shipping industry through cutting-edge predictive analytics. If you are passionate about sales, innovation, and the Japanese market, we want to hear from you!

The Project Manager plans and oversees one or multiple inter-dependent project spanning multiple years that impact one or more business units or one larger project. He/She oversees all aspects of assigned project throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints. He/ She ensures accurate allocations of resources throughout the project. He/ She leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful projects.
He/She is confident and decisive in leading projects, overseeing the completion and integration of inter-dependent projects and parts. He/ She has excellent communication skills, capable of effectively influencing various internal and external stakeholders.

Roles & Responsibiities:

Set project management framework

• Provide inputs and support to develop the project management framework, templates, tools and systems to deliver cost, time and quality metrics

• Design training to enable effective application of project management framework across the organisation

• Support the Snr Project Manager in governance of project management framework through audits

• Guide team in adoption of the set framework at the appropriate level

Develop project plan

• Develop the integrated project plan including detailed activities, resource planning, cost estimation per project

• Work with stakeholders to establish and gain consensus on project goals, objectives and deliverables

• Review project plan to determine time frame, funding limitations, procedures for accomplishing projects

• Procure project requirements such as workforce, required information, various agreements and material or technology needed

• Guide team to deliver plans aligned to overall project objectives

• Set expectations for periodic and milestone reviews including status reports, project risk identification and other dashboards

Implement project

• Drive project to meet schedules, budget, manpower and technical quality targets

• Drive project discipline to document scope changes, issues and risks that affect implementation

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Conduct regular project reviews to recommend schedule changes, cost or resource adjustments

Manage teams

• Oversee team management including budgets, forecasting, work allocations and staffing

• Develop staff through ongoing coaching, mentoring and career discussions

• Define common goals, direction and accountability among staff

• Drive effective performance management practices within department in accordance with company policies and procedures

Requirements/ Qualifications:

• Degree in Computer Science, Engineering or related field
• At least 10 Years of experience with project management, especially in RFP
• Experience in project administration, manage charter, track risk, track timeline/schedule
• PMP/ Scrum master certified is an added advantage
• Excellent interpersonal and communication skills.
• Able to work close with cross functional/ technical teams
• Able to manage C Suite level and stakeholders
• Excellent spoken and written skills
• Ability to multitask.
• Proficiency with Microsoft Office products
• Excellent planning and time management skills.
• Excellent leadership abilities.

The Healthcare Assistant support and assist the Staff Nurses and Enrolled Nurses in the delivery of nursing care to clients and help to maintain a clean, safe and comfortable Senior Care Centre environment for them.

• Participate in activities to improve the quality of care.
• Attend to clients’ needs and report their needs to the nurses.
• Ensure the safety, comfort and well-being of the residents.
• Assist in the transfer and positioning of non-ambulant residents.
• Assist in the conduct of daily exercises for the residents.
• Assist in serving meals and drinks, and feeding patient
• Escort patients to and fro between their homes and the Senior Care Centre.
• Alert Centre Manager of emergency situations immediately.

Job Requirements

• WSQ in Healthcare or equivalent qualification will be an advantage
• Must be fully vaccinated with COVID-19 vaccinations

As a Senior Manager, Technical Solutions, you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider KDCH teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Mechanical Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval
• Technical solutions and Pre-Sales support to project team during project execution
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Mechanical Engineering or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning
• Excellent verbal and written communications skills in English
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration

The Healthcare Assistant delivers basic home personal care to clients and help to maintain a clean, safe and comfortable home environment for them.

• Provide house cleaning services to clients, this includes sweeping, mopping of floors, clearing of rubbish and washing toilets.
• Assist to take simple vital signs, e.g. taking temperature and blood pressure readings.
• Assist clients in bathing and diaper change.
• Assist in the transfer and positioning of non-ambulant residents.
• Assist in serving meals and drinks to clients.
• Perform simple maintenance exercise and mediation
• Assist clients in simple mind stimulating activities.
• Assist in personal hygiene (eg: brushing teeth).
• Assist to purchase necessary supplies for clients.
• Maintain accurate documentation of care given.
• Assist nearby Sunlove Active Ageing Centres (AAC) if there are no client cases.
• Alert Manager of any emergency situations immediately.

Job duties

• Understand the relevant product offerings of Tata Communications
• Provide timely and supportive management for both internal and external stakeholders
• Manage the entire product line life cycle, from strategic planning (growth strategy) to tactical activities. Deliver on the annual operating plan for the region.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Derive GTM (Go to Market strategy) for the region
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Develop value proposition and pitch to customers at both technical leadership and business/C-suite level
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.
• Develop long term strategic engagements

Requirements

• Minimally 5 years’ as a digital product manager or similar role
• Proven experience in managing product lifeline, including addressing changes and enhancements in view of customer demands and market dynamics.
• Evidence of ability to conduct research to drive customer relationships and develop value proposition for client opportunities
• Proof of ability to lead different teams to ensure that product offerings continuously meet market and customer requirements

Job Description:

• Prepare full set of accounts
• Record all transactions and events relating to sales, purchases, receivables, payables and cash
• Ensure bank and cash balances correctly reflected in the accounting system as at month end
• Enter all accurate financial data into the accounting system
• Communicate with management level to ensure consolidation / financial reports are of requirement, and issuing management reports
• Liaise with external audit
• Prepare Tax computation and XBRL
• Knowledge of transfer pricing, DTA and withholding tax
• Any other ad-hoc duties related to Finance maybe required by management

Job Requirements:

• Candidate must possess at least Diploma/Degree in Finance/Accountancy or equivalent.
• At least 2-3 years of related working experience.
• Microsoft Excel experience is required.
• Able to communicate with directors in Chinese (Reading & Speaking Mandarin ls an added advantage)
• 1-2 years’ experience in crypto & blockchain technology/ virtual currency

Responsibilities:

• Familiar with NEA Environmental Sanitisation Programme, and undertake the role of a registered Premise Manager and or Environmental Control Coordinator for a specified premises of a Canteen/Café
• Oversee all maintenance issues of the building
• Manage essential services such as electrical and mechanical works, utilities, security, pest control and waste recycling
• Provide facility support to various departments
• Ensure all preventive, corrective maintenance and ad-hoc works are duly carried out and coordinate with vendors and contractors on building defects and outstanding issues
• Procurement for new building and M&E work
• Conduct regular inspection on building, facilities and M&E services to ensure all are in good condition with compliance to building regulations
• Coordinate with internal departments and Fire Safety Manager (FSM) on fire safety management and control
• Assist Fire Safety Manager to update documentation, co-ordinate fire emergency drills, safety training for personnel and all other fire safety issues
• Ensure proper administration and documentation

Requirements:

• Diploma/Degree in Building, Facilities Management, Electrical Engineering, Business Management or equivalent
• Proficient in MS Word/ Excel/ PowerPoint
• At least 5 years’ relevant work experience, preferable in healthcare
• Preferably a registered Fire Safety Manager certified by SCDF

Seeking a quick-learning, initiative-driven, and detail-oriented Manager, Business Operations and Contracts Management to support critical functions related to existing and new Submarine Network Systems.

You will work closely with various stakeholders within Keppel and work closely with joint build partners/landing parties in APAC, North America and Europe.

The ideal candidate is an autonomous self-starter who can navigate ambiguity and drive results.

You are curious, with a growth mindset and would like to make a difference in the digital infrastructure space, specifically the submarine network world.

Job Description

• Build and develop business operations processes to support existing Submarine build and support new Submarine Network Systems
• Contract governance: Ensure that all areas of contracts are enforced and carried out (e.g., purchases of relevant insurance, relevant services etc. across main submarine agreements, supply contracts, landing service contracts etc.)
• Contract execution: Manage onboarding of new vendors, invoices, payments etc. by partnering with both internal finance and external stakeholders for Submarine Network System projects
• Drive all yearly renewals related to the submarine network project, from approval, budgeting to execution
• Support O&M team to track all annual renewals that need to be processed
• Support Leadership team in monthly key updates, quarterly board meetings etc. and drive the team/internal stakeholders in collation of data, information distribution etc.
• Drive contracts housekeeping and organization internally to optimize efficiency

Job Requirements

• Bachelor of Science degree in Business, Finance, Accounting, or related disciplines
• 8 to 10 years of experience in digital or communications infrastructure sectors preferred: e.g., subsea cable systems, terrestrial networks, cable landing stations, colocations etc
• Strong experience in contract management, including understanding how complex agreements are structured, flow through and executed
• Experienced in managing budget, cashflow for operations for large complex global project
• Experience in business operations, setting up new processes or customer success role
• Effective written and communication skills, required

Company Overview:

Located in Singapore, our company is a leading provider of high-quality tutoring and study abroad consulting services. We manage several tutoring centers and offer comprehensive application support for students planning to study abroad. To enhance our service quality further, we are inviting passionate individuals to join our dynamic team.

**Job Description:**

As a Managerial Assistant, you will assist in the daily operations of our tutoring centers and participate in study abroad services, including helping students prepare their application materials. This position requires you to demonstrate excellent multitasking abilities and high efficiency in a fast-paced work environment.

**Key Responsibilities:**

1. Assist the manager in developing and implementing operational and marketing strategies for the centers.

2. Participate in planning and executing study abroad services, including assisting students with their application materials.

3. Manage daily administrative tasks to ensure smooth operations.

4. Assist in marketing activities, especially promotions related to study abroad services.

5. Organize and coordinate meetings, training, and other team activities.

6. Analyze data to suggest improvements in services and processes.

7. Handle customer inquiries, especially those related to studying abroad.

**Requirements:**

- Bachelor’s degree minimum, preferably in Management, Marketing, or a related field.

- At least 2 years of relevant work experience, with experience in education training or study abroad services preferred.

- Proficient in both English and Chinese, capable of effortless verbal and written communication.

- Strong organizational and time management skills.

- Ability to work independently and in a team, adapting to a fast-paced environment. - Proficient in using office software like Office.

- Excellent interpersonal and communication skills.

**We Offer:**

- Competitive salary and benefits.

- Rich opportunities for professional development and training.

- A dynamic work environment and a positive team atmosphere.

**Application Process:**

Interested candidates should send their resume and cover letter to [email address]. Please mention “Application for Managerial Assistant Position” in the subject line. We look forward to building a stronger future for our students together with you!

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Further information about Actxa: https://www.actxa.com

Actxa is looking for the Head of Research and Development (R&D)

What will you do?

1. Product Development:

• Project manage and oversee the end-to-end hardware product development lifecycle, from concept to production.
• Unerstand Software/Firmware integration and experiences in firmware specification review.
• Collaborate with firmware, software development team to ensure seamless integration between hardware and software components.
• Project scheduling and resource planning.

2. Production Management and Quality Assurance:

• Understand production process, drive and manage OEM/ODM factories for the entire production cycle including the RMA processes.
• Establish and enforce quality standards for hardware products, ensuring compliance with tender requirements, client’s specification and regulatory requirements.
• Establish effective QA/QC methodologies, standards and processes, conduct thorough testing, validation of hardware products and failure analysis.

3. Regulatory Compliance:

• Stay informed about industry compliance, regulations, and standards in consumer electronics.

4. Customer and Vendor Management:

• Work closely with key customers to ensure product features, delivery timeline and quality meet their requirements.
• Respond to key customers’ technical feedback and enquiries in a timely manner.
• Identify and engage with external partners, factory vendors, and suppliers for product design, development, testing and manufacturing.
• Establish cost efficient RMA processes with clients and vendors.

5. Innovation and Research:

• Stay abreast of the latest advancements in hardware technologies, AI, and preventive health to identify opportunities for innovation.
• Develop and maintain a technology roadmap for hardware solutions, keeping abreast of industry trends and advancements.
• Evaluate and recommend emerging technologies to enhance the company's competitive position.

6. Cross-Functional Collaboration:

• Work closely with clients, vendors, software development, data science, and product management teams to align hardware solutions to company’s goal and values.
• Collaborate with marketing and sales teams to communicate hardware features and benefits to clients and stakeholders.
• Collaborate research partners and institutions on the research and development that potentially create next generation preventive health technologies.

7. Team Management:

• Lead and mentor junior CE Product Engineers, ensuring they are equipped to deliver high-quality solutions.

What are we looking for?

• Bachelor's or advanced degree in Electrical & Electronic Engineering, Computer Engineering, or a related field.
• Proven experience in a team lead role with at least 5 years experiences in consumer electronic product development.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of compliance and regulatory requirements in the consumer electronic or healthcare industry.
• Familiarity or deep interest in wellness, health and AI will be an added advantage.

Regular regional travel to vendors, partners and customers’ site is expected for this role.


What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job scope

- Carrying out Various noise monitoring and noise consultancy at workplace and construction site.

- To perform noise impact assessments (NIA), noise management plans (NMP), and workplace noise assessments.

- Carry out noise prediction by using company proprietary spreadsheets and SoundPLAN Acoustic Modeling Software

- Various noise measurements for vessel at dock site

- Measurement and analysis of whole body and hand arm vibration.

- Preparation of proposal, test methods, test plans and test report for clients.

Job Requirements

- Able to work independently with minimal guidance and supervision.

- Effective communication skill with customer.

- Technical knowledge in the field, especially as it relates to acoustic engineering.

-Support and report directly to Senior Acoustic Consultant

We are looking for a compassionate and enthusiastic team player to join us as an Assistant Programme Executive at Active Ageing Centre @ Serangoon. The Assistant Programme Executive assists with the centre activities and clients at the centre

- Plan and prepare monthly activities schedule for clients.

- Engage with the clients during the activities.

- Pack and distribute food ration packages.

- Assess clients’ need and make necessary referrals to appropriate agencies and/or various care services.

- Manage and maintain all necessary documentations and paperwork of clients’ data and centre activities.

- Maintain the general cleanliness of the centre.

- Assist the centre manager on any other ad-hoc duties.

Working Hours:

Monday to Friday : 8:00AM – 5:00PM
Saturday/Sunday : Minimum 2 Saturdays or Sundays

• Lead and motivate a team of corporate secretary across different locations to ensure they meet their objectives.
• Responsible for all company secretarial matters relating to a portfolio of clients.
• The work includes incorporation of new companies, registration of branches and other entities, prepare resolutions and minutes of meetings, ensuring compliance with the requirements of the Singapore Companies Act and the provision of advisory services and also manage a portfolio of clients.
• Maintenance of statutory registers and submission of statutory returns to ACRA.

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed 
• Meet, greet, rooming and service of all VIP guests 
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis 
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit 
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints 
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded 
• Ensure department compliance with safety and security procedures at all times

• Assist the Chief Engineer in the daily operation, facilitate effective repair and maintenance of the Hotel Asset
• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees
• Support Guest experience through programmed maintenance of the Hotel in all areas from Public Areas to Guest rooms
• Drive the Engineering team to be efficient and effective when it comes to maintaining the Hotel Asset
• Be a key leader of the Hotel’s Fire & Safety culture, conducting training and ensuring the equipment is in top working condition following all local government regulations
• Department Training Champion, ensuring effective, regular training is conducted to Support the HOD's responsibility in this area
• Ensure safe work practices are followed at all times by the Hotel team & contractors. BizSAFE 3
• Always look for energy, water, and other efficiencies that the Hotel can apply to reduce our impact on the environment and operating costs
• Led a team of engineering and Maintenance Specialists responsible for all engineering operations such as troubleshooting operations, repairs, maintenance of mechanical, and electrical service, and general building
• To ensure the compliance of all local Fire & Safety, building control & environmental codes and regulations
• Coordinate and link with various service companies, contractors, consultants, architects, government, etc.

Who are we?

Mondrian is built on a team of visionaries at the forefront of hospitality, cuisine, design, and entertainment. Our lifestyle moments are forged with highly-curated and passionate service. We are committed to authenticity, sophistication, mastery and innovation. Our mission has been to make food and beverage the heart and soul of our hotels. Our stage is the world. Our time is now. We are an equal opportunity employer.

What do we expect of you?

Reporting into the Assistant F&B Manager, you ensure that Mondrian guests have exceptional dining experiences. You are responsible for the financial performance of the venue and that the team you lead is expertly trained and well supported. You are a seasoned restaurant manager and will draw upon your professional experience to lead an exciting and efficiently running operation. You are a skilled communicator to both colleagues and guests alike. You are well organized. You are composed under pressure, well-groomed and are enthusiastic about service. Your ability to identify, onboard, train and develop personnel is key.   

How your day looks:

· Identify, onboard, train and develop personnel. Manage performance and conduct periodic review of staff. Develop retention plan.

· Collate information from BOH & FOH regarding daily operation. Disseminate information about daily ops to wider team.

· Ensure that standards and procedures are being understood and practiced. Continuously ideate on workflow efficiencies.

· Maintain a CRM database to identify and nurture key guest relationships. Lead service recovery efforts when necessary.

· Organise activations and group bookings at the venue. Align with brand partners. Liaise with marketing team to maximise communication benefits.

· Be fully accountable for budget and P&L management.

· Manage inventory and inventory reporting. Investigate causes of variance.

· Oversee relationships with vendors. Ensure favourable trade terms.

· Set preventative maintenance schedule for all relevant operational equipment.

· Guarantee compliance where relevant (hygiene, licensing, employment …etc)

· Prepare reports to communicate (daily, monthly, quarterly. Etc) performance results to the executive team. Identify opportunities for improved performance and growth.

How do you deliver this?

Tell It Like It Is- Be authentic, honest, direct, sincere & professional.

Build Rapport – Be engaging, reliable, thoughtful, helpful, energetic & empathetic.

Gain Trust- Be dependable, deliver on promises, take ownership & follow through.

Play To Win – Be original, bold, cutting edge and decisive.

Right Here, Right Now – Be attentive, meticulous, determined & impressive.

TREASURY MANAGER

Job Description & Requirements

Responsibilities:

• Support preparation, reconciliation, and upload of manual adjustments
• Liaise with various stakeholders including Finance & Risk Shared Services (FRSS), Data Management Office (DMO), etc. in identification and remediation of the root causes to help eliminate the need for manual adjustments
• Assist in generation of daily liquidity reports from the new system (RegInsight) and reconciliation against current production reports to highlight differences and support investigation/remediation of these differences
• Support on analysis of reports (e.g. trend analysis, variance analysis, etc.)

Requirements:

• Degree
• Work experience in the financial/Treasury industry, preferably with Treasury or MAS reporting
• Problem solver with the ability to translate plans into actions
• Experience in UAT, data reconciliations, gap analysis, etc. including with large datasets
• MAS LCR reporting experience
• Good in written and verbal communication skills
• Strong controls mindset, identifying and mitigating risks, communicating
• Skills – Microsoft Office , Excel, large sets of data using vlookup, hlookup, pivot, etc.

Send your Cv to [email protected]

Lau Ng Eng (Linda) - R1111325

This position is responsible for helping the Company achieve its ongoing growth plan in the commodities industry. The primary function of this position is business development, mergers and acquisitions encompassing all aspects of an investment project.

• Assist to formulate and value business strategies and lead the development of detailed enterprise valuation models & returns analysis. 
• Write internal investment memorandums to be presented to senior management
• Assist in actively looking for M&A/Investment opportunities within the region via regular interaction with financial advisors and other key external stakeholders
• Present investment opportunities at different investment committees
• Lead and/or assist in full transaction life cycle (documentation, due diligence, negotiation, counter party management and execution)

• Lead and/or coordinate with internal stakeholders in the company the development of an investment opportunity:
  • Work with commercial team to understand & critically analyze business rationale
  • Work with Finance, HR & IT functions to analyze the corresponding implications on an investment opportunity
  • Work with Legal to review transaction documents (Shareholder Agreement, Share purchase agreement, etc.)
  • Work with industrial team to analyze capital expenditures, operating expenditures, maintenance and other industrial definitions

Primary Objective

• To manage a portfolio of Retail and non-Retail non-performing loans (“NPL”) and formulating strategies for recovery action;
• To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions;
• To assist in periodic internal and regulatory reporting of NPLs in a timely manner; and
• To assist in the administrative functions of Loan Recovery as assigned.

Key Responsibilities

To develop skillsets in recovery under the retail and non-retail NPL portfolio so as to achieve targeted recovery action to meet KPIs assigned.

Tasks

• To manage the legal recovery actions by the Bank including but not limited to appointment of external legal counsels in the Bank’s panel, liaising with the legal firms, collating and maintaining the borrowers’ information from various credit files, checking the accuracy of borrower’s information/data produced by the legal firms and following up on subsequent legal actions until all legal avenues have been fully exhausted.
• To tackfully engage with customers who responded to our legal actions for loan recovery/collections.
• To coordinate with / assist fellow colleagues to engage borrowers who responded to the Bank’s legal demands for formulation of a restructuring and rescheduling (R&R) plan under a credit application to management for approval. Thereafter, proper follow through in documentation/administration functions for implementation and monitoring that approved plans are diligently complied.
• To promptly and diligently file Proofs of Debt (“POD”) for borrowers bankrupted or under Debt Repayment Scheme.
• To assist in any reporting matters as assigned by the Head of Loan Recovery.
• To assist in proper filing and administration tasks within the Loan Recovery.
• To assist on all recovery and ad-hoc tasks as assigned by the Head of Loan Recovery.

MANAGE THE DAILY OUTLET OPERATIONS: RESERVATION, SERVICE, MANNING AND HYGIENE

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits 
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market 
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas

PROVIDE MEMORABLE DINING EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTATIONS

• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members

ACCOMPLISH Cost Containment and Profit Enhancement

• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget

• Plan, implement and measure profit enhancement programmes constantly in the areas of  menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve  profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance

MANAGEMENT AND LEADERSHIP OF THE F&B TEAM

• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM

• Interface the needs/requirements of other departments with the F&B Service: Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Serangoon Gardens Country Club is a prominent country club in Singapore, offering a diverse range of sports and recreational facilities to a wide and varied membership base. Our club features several sports sections, including tennis, golf, swimming, squash, darts, fitness, bowling, and chess, along with a variety of amenities designed to provide an enjoyable and enriching experience for our members.

Position Overview: We are seeking a dynamic and experienced Sports and Recreation Manager to oversee the operations of our sports sections and recreational facilities. The successful candidate will be responsible for ensuring the highest standards of service, maintaining our facilities, and creating a vibrant and engaging environment for our members. This role requires a proactive individual with strong leadership skills, excellent organizational abilities, and a passion for sports and recreation.

Key Responsibilities:

• Program Development: Design, implement, and manage a diverse range of sports and recreational programs and events to cater to the interests and needs of members of all ages and skill levels.
• Facility Management: Oversee the maintenance and upkeep of all sports and recreational facilities, ensuring they are safe, clean, and well-maintained.
• Staff Management: Recruit, train, and supervise a team of fitness instructors, coaches, and support staff. Foster a positive and motivated work environment.
• Member Engagement: Develop and maintain strong relationships with members, addressing their feedback and suggestions. Conduct regular surveys and meetings to gauge member satisfaction and identify areas for improvement.
• Budget Management: Prepare and manage the sports and recreation department budget. Monitor expenses and revenue, ensuring financial targets are met.
• Marketing and Promotion: Collaborate with the marketing team to promote sports and recreational activities through various channels, including social media, newsletters, and club events.
• Health and Safety Compliance: Ensure all activities and facilities comply with local health and safety regulations. Implement and enforce safety protocols and emergency procedures.
• Event Coordination: Plan and execute special events, tournaments, and competitions. Coordinate with external vendors and sponsors as needed.
• Reporting: Provide regular reports to General Manager and Subcommittee on program performance, member participation, and financial status. Use data and analytics to drive decision-making and continuous improvement.

Qualifications:

• Bachelor's degree in Sports Management, Recreation, Physical Education, or a related field.
• Minimum of 5 years of experience in sports and recreation management, preferably within a country club or similar environment.
• Proven track record of developing and managing successful sports and recreational programs.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Financial acumen and experience in budget management.
• Knowledge of health and safety regulations related to sports and recreation.
• Proficiency in Microsoft Office and familiarity with recreation management software.
• CPR and First Aid certification is preferred.

Personal Attributes:

• Enthusiastic and passionate about sports and fitness.
• Creative and innovative in program development.
• Highly organized with strong attention to detail.
• Member-focused with a commitment to delivering exceptional service.
• Ability to work flexible hours, including evenings and weekends as needed.

Please provide your updated CV, indicating notice period, current and expected salary to [email protected]

The Operations Liason Assistant is responsible to assist on the day-to-day operational duties of the department.

He/She works closely with the Executive to ensure that all the collection and disposal operations activities are completed in a safe and efficient way.

He/she is constantly exposed to unpleasant sights and smells. He/she also assists to provide guidance to junior team members. Ensure operations and vehicle/equipment cleanliness and serviceability and communicates with relevant stakeholders and clients.

He/she is organised, responsive, approachable, able to multi-task, and capable of interacting with stakeholders.

Responsibilities/Duties:

• Coordinate with the team members on the operational duties as assigned and ensure its completed in a timely manner.
• Provide guidance to junior employees and new hires orientation.
• Ensure team members adhere to all the safety and health measures at all times.
• Attend to customer and team member inquiries.
• Provide feedback and report for the vehicles and equipment issues.
• Ensure that the maintenance schedule for the vehicle and equipment as planned.
• Immediate response and support investigation to related incidents and emergencies.
• Report operational abnormalities.
• Other duties as assigned.

Job Specifications/Requirements:

• Certificate in any field.
• Class 4 License is a must.
• Preferably 2 years’ experience in waste/recycling management or related fields.
• Knowledge of refuse truck operations including gps, loadcells and etc.
• Safety requirements.
• Adaptability, professionalism and positive attitude and show willingness to learn.

Working Days: 6 days