About the job
Reporting to the Sales Manager, you lead your team in developing the IKEA business and your respective HFB (Home Furnishing Business).

Your assignment

• You come up with business and action plans for your responsible areas and manage resource effectively.
• You optimize sales and profitability, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
• You act quickly on commercial opportunities and customer feedback, keeping an active eye on competition and take appropriate action when necessary and communicate with your matrix partner in the Service Office.
• You collaborate effectively with your matrix partner in Service Office to attain better results.
• You cultivate good working relationships with your commercial team and drive all commercial agenda within the team.
• You secure and develop our customer base through effective range presentation and sales steering, thereby ensuring an inspiring and enjoyable shopping experience for all IKEA visitors.
• As a leader, you are also to lead and develop your team by providing coaching and regular engagement.
   

Your profile

• You have at least 5 years of experience in a fast-paced retail industry and in a commercial environment.
• You have an interest in home furnishing and people’s everyday life at home.
• You are self-motivated, analytical, and good at implementing commercial strategies, and guiding your team towards sales maximization.
• You have a proven ability to work as part of a team and actively selling through understanding your customers and their needs.
• You are a problem solver and decision maker, good at prioritizing and organizing your work and the work of others efficiently in a fast-paced retail environment.
• You are a strong and effective communicator; multi-tasking is second nature to you in the course of working with co-workers of all levels, both within and outside IKEA.
• You have strong leadership capabilities and able to guide, coach and lead a team of coworkers to excel as Sales Associates.
• You demonstrate strong leadership abilities in managing your commercial team.

Duke Corporate Education, a premier global provider of leadership solutions, is seeking a talented Program Manager to coordinate the design and delivery of leadership programs that best meet the needs and specifications of our clients in the Middle East. This includes managing all program logistics, liaising with clients, coordinating with other teams, and ensuring that all programs are designed and delivered successfully.

At Duke Corporate Education, we empower leaders at all levels to be catalysts of change in their organizations and, ultimately, in society. We are the premier global provider of leadership solutions in context, consistently top-ranked by the Financial Times. We embrace our clients' challenges as our own, designing and delivering advisory services and customized leadership development to propel organizations forward.  With delivery in over 85 countries, Duke CE works with clients to co-create the right solution for any level of leadership, from mid-level managers to c-suite executives. Together, we transform leaders and business, creating sustainable impact at scale and speed. 

This role supports clients in the Middle East.

Responsibilities

• Works with leaders on program proposals and design efforts related to program delivery of innovative leadership solutions that meet clients' needs
• Manage program development process from start to finish, ensuring that program delivery meets or exceeds client expectations
• Collaborate with external educators, the program team and other partners to deliver high-quality programs
• Oversee program budgets, timelines, reporting, and evaluations
• Ensure that all program materials and learning materials are produced at the highest level of quality
• Build and maintain effective relationships with clients, program participants, and other stakeholders

• Bachelor's degree, or higher, preferably in business, education or a 2 years' experience working in a customer/client facing role

• Experience in professional education or learning and development, event coordination and learning management systems preferred
• Experience working with remote/virtual teams
• Experience managing digital learning programs preferred
• Project management experience, with the ability to manage schedules, deadlines, resources, budgets, and reports. Project Management qualification desirable
• Demonstrated teamwork skills as well as strong organizational and interpersonal abilities
• Experience working with internal and external stakeholders across different teams, cultures, and geographies
• Strong communication and presentation skills
• Fluency in Arabic is essential.

We Are Hiring a Human Resources Manager for Sika Singapore located at the West Region of Singapore, Tuas South.

• Develop and implement HR strategies and initiatives aligned with the overall business strategies.
• Encompasses all aspects of HR activities, including recruitment, talent management/review, compensation and benefits, payroll, and training. It includes overseeing administrative areas such as office management, facilities management, and policy development.
• Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures.

RESPONSIBILITIES:

HR Business Partnering

1. Partner with the management to ensure strategic HR goals are aligned with the business initiatives.
2. Partner with the management to facilitate the annual HR cycle such as performance review, talent management/review, annual increment etc.
3. Provide expert advice and support to the leadership and management team on full spectrum of employment related matters, consulting/advisory as necessary.

Recruitment and Retention

1. Develop and execute recruitment strategies for leadership role, white and blue collars role.
2. Manage the recruitment process, including recruitment, interviewing, hiring and onboarding.
3. Design and implement employee retention strategies.

Compensation and Benefits

1. Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date.
2. Ensure a robust internal and external benchmarking processes is followed in all compensation and benefit related activities.
3. Build local knowledge in the reward/benefit processes.
4. Review and keep up to date with external trends to ensure the Company compensation package stays competitive in the market.
5. Facilitate job analysis and work with the management to update job descriptions.
6. Manage benefits vendors. Review and negotiate on insurance renewal.

Talent Development/Management

1. Spearhead talent development and management cycle. Monitor and track on retention of key talents.
2. Spearhead the induction program of new joiners, fostering team coordination and retaining the current workforce.
3. Create and manage a performance appraisal system that drives effective development.
4. Spearhead the annual appraisal system and execution is within stipulated timeline.
5. Assess training needs to apply and monitor training programs.
6. Partnering with people leaders to evaluate the need for employee training and development that support the overall business strategy.

Change Management

1. Be a change champion – utilize and drive change management tools.
2. Coach management on how to lead and direct change.
3. Manage and support change programs.

Organization Design

1. Stay abreast of any changes in strategy, legislation, market, and business model that could impact on organizational structures.
2. Facilitate processes to drive structural changes where required.
3. Analyse structures and make recommendation for enhancement from an effectiveness, efficiency and alignment point of view.
4. Identify critical positions within structures.
5. Drive standardization and consistency of structures and jobs.
6. Ensure competency requirements are aligned to competency framework.

Compliance and Record Keeping

1. Ensure all Company HR policies and procedures are applied consistently.
2. Review and maintain Employee Handbook.

Employee Relations

1. Bridge management and employee relations by addressing demands, grievances, or other issues.
2. Investigate employee relations issues and work to ensure human resources related decisions are consistent and fair.

Payroll

1. Oversee monthly payroll process and personal income tax matters ensuring accuracy and compliance with labour laws.

Others

1. Oversees overall administrative activities, such as office and facilities management.
2. Other ad-hoc duties as assigned.

Your assignment

• You will be responsible for the picking of articles in the warehouse and shop floor for online and store customers, ensuring there is no backlogs in order to meet the delivery schedules
• You will perform inventory checks and ensure data integrity and the highest stocks availability for customers
• You will adhere to quality, security and safety service standards and comply with procedures, rules and regulations
• You will ensure the warehouse is clean and safe for work
• You may be required to operate pallet jack to move heavy articles

Your profile

• You are able to work under pressure in a fast paced and dynamic warehouse logistics environment
• You are energetic, enjoy hands on physical work, and able to lift heavy goods
• You are customer service oriented and a team player who is motivated and committed with a strong sense of responsibility
• You are pc literate and have basic knowledge in software
• You are able to commit to working on rotating shifts including on weekends and public holidays
• Your early shift may start at 0600 hours and late shift may end at 0000 hours

As a Client Relationship Manager at Evooq, your primary responsibility is to enhance our portfolio of products through effective upselling and cross-selling, while maintaining high levels of client satisfaction. You will be the main point of contact and trusted advisor for our existing clients, focusing on building and nurturing strong, lasting relationships. Your role will involve identifying and capturing new client requirements, promoting our offerings, and addressing client feedback and concerns to ensure a positive experience with our products and services.

What you’ll do as a Client Relationship Manager: 

• Cultivate and maintain strong, long-lasting relationships with clients to achieve satisfaction and retention.
• Act as the ambassador of clients within Evooq, ensuring their needs and concerns are heard and addressed.
• Keep clients informed about new products and services, ensuring they are aware of the latest offerings and enhancements.
• Identify and capitalise on opportunities for upselling and cross-selling Evooq products and services.
• Work closely with clients to understand their evolving needs and align solutions accordingly.
• Address client feedback and concerns in a timely and effective manner, facilitating issue resolution and enhancing overall satisfaction.
• Act as a trusted advisor, offering expert guidance and support to clients.
• Manage contract negotiations, renewals and ensure the proper execution of all contractual aspects.
• Oversee account receivables and ensure timely payments.
• Maximise client utilisation of Edgevooq products and services, providing guidance and best practices to ensure they gain full value from their investments.
• Develop account plans and strategies to achieve revenue targets and growth objectives, aligning with the client's business goals.
• Collaborate with internal Edgevooq teams, including sales, marketing, product development, and support, to drive client success and ensure a positive client experience.
• Track and analyse key account metrics, such as product usage, revenue generation, and client satisfaction, providing insights for continuous improvement.

This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional enterprise clients in Cybersource, your role will be focused on helping these clients to address their payments needs and the evolution of their payments strategy in line with new innovations introduced by Visa and challenges that arise based on market or client specific dynamics that develop.

Potential engagements could include portfolio management diagnostics, cross sell of value added services, authorization optimization strategies, assessments of digital product and marketing programs, alignment and execution of product roadmaps, optimizing client customer servicing processes, deal development and contract negotiation. Key objectives are client retention, revenue growth and improving NPS.

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engaging with portfolio of regional enterprise clients and Visa leadership in regular strategic planning discussions

• Communicate and coordinate required activities with market-based Cybersource colleagues and Merchant Acquiring & Sales colleagues to deliver against commercial, financial and operational objectives

• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges

• Partner with peers in other functional areas, e.g. Marketing, Sales Operations, Risk & Identity Solutions, Visa Consulting, Merchant Data, etc. and across global teams to execute projects in ways that leverage the breadth and depth of Visa’s resources

• Produce analysis and generate insights to impel/create call to action that will improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across their payments P&L 

• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Business development – Drive business unit strategy with IAM Go-To-Market teams in APS Region.  Achieve TNS and EBIT targets according to annual business plan.
• Competency Management – Ensure Regional Product Specialists have tools and competence to succeed in their respective markets
• APS Program Guide – Provide guide of PN’s available which are relevant for the APS market.  Include all relevant application and xref data so that markets can assess potential.
• CARE Projects – Develop Reverse Engineering projects together with markets and Engineering team in Brazil.
• Price Corridor – Ensure price corridors are respected and resolve conflicts across APS region.  Support in escalation to global governance teams.
• FAS Cataloging – Ensure FAS applications are mapped to APS relevant PN’s
• Bosch Diesel Center Concept Management – Deploy global strategy and ensure that regions can enforce concept guidelines (including SPA audit)
• eXchange (Bx) – Support region to develop remain business.

Overall responsibility is to manage the Singapore Regional office, handle the general administrative responsibilities for the Regional Vice Presidents and VPs, and provide general support for the international team members in office and COE members that support the Europe region.

(50%) Provide Primary Support for Vice Presidents of International (Singapore)

· Maintain, organize and prioritize calendars and task lists for Vice President

· Manage external communications with master franchisee’s and their support team

· Make travel arrangements and manage logistics, including applying for visas when required

· Prepare expense reports

· Compile reports and information for weekly staff meetings and tracking minutes from each meeting.

· Coordinate, confirm and track budgets for team events and meetings

· Compose correspondence, copying, filing, ordering office supplies

· Serve as point of contact from World Resource Center (WRC) and Singapore Regional Office for items including invoicing and immigration/visa questions

· Miscellaneous assignments as requested.

(40%) Office management and support

· Organize, coordinate, and communicate department meetings, both onsite and offsite, including accommodations and meeting rooms, meal services, materials preparation and coordinating required follow up for action items

· Manage and prepare necessary amenities for team members and when hosting events or Master Franchisee meetings.

· Review and process all related regional office bills and obtain proper authorization/facilitating payment

· Prepare and track departmental expenses researching expenditures and key invoices into database (i.e. subscriptions, phone charges, travel charges in an attempt to facilitate reducing costs)

· Review, track and monitor billings with predetermined cost control agreements. Compare expenditures to budget.

· Manage relationship of corporate vendors including, building maintenance, cellphones, internet/landline, events/lodging venues, etc.

· Manage office related projects and maintain all communication and documentation for our office rental agreement

· Manage procurement and maintain office Supplies and general maintenance scheduling as needed

· Schedule and organize reception of all incoming and outgoing deliveries.

(10%) General support

· Plan, manage, and coordinate team building events and recognition/celebration programs (holiday events, anniversaries, birthdays, etc.) to foster positive culture and engagement.

· Assist the setup and onboarding process of new employees in the Singapore office including computer set up, corporate credit card, help setting up local appointments to ensure smooth onboarding process

Job Description

• Formulate, implement, update and maintain Company HR & Administration Policies & Procedures
• Perform full spectrum of HR responsibilities and duties
• Perform all Administrative responsibilities and duties relating to IT, Property/Facilities & General office matters
• Any other duties assigned by from time to time

Job Requirements

• Minimum Diploma, Advanced Diploma and/or Bachelor’s degree in Human Resource Management and Business Management or related field
• At least 1-2 years of relevant working experience
• Knowledge of Singapore Employment Act
• Able to maintain close and effective personal working relationships at all levels of the organization
• Excellent interpersonal and communication skills
• Ability to work independently with little supervision, resourceful, meticulous and organized
• Team player with a keen interest to learn
• Proficient in Microsoft Words / Excel / Power Point
• Able to commence immediately or within short notice will be added advantage

Expectations of an Associate Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organize & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

Summary:

• Assist to carry out technical support functions and duties in accordance to Service Dept policy, plan and work towards achieving the Sales Targets.
• Preparation of quotations and technical data
• Co-ordinating and processing of documents, assist customer inquiries
• Supporting the Service team in other administrative tasks

Responsibilities:

• Assist to carry out site investigation and specification finalization.
• Assist to provide technical support to service sales division and overseas distributors on modernization spec, finalization and modification.
• Assist to check design information and plan drawing for modernization projects.
• Assist to make engineering documents.
• Assist to computerize work sheet in order to increase working efficiency.
• Assist to prepare planning sheet.
• Assist to submit Expenses Claims / Overtime Claims
• Assist to carry out technical checks
• Compilation of Documents
• Preparation of Technical Report
• Assist to prepare basic modernization specification sheet
• Any other assignment given by superior
• Assist to Monitor respective Costs against Service Invoices
• Work closely with Accounts Depart on Service Matters

Requirements:

• Mechanical Engineering Poly / ITE
• Preferably with 3 to 5 years experience.
• Experience in Marine industry and some Accounting background will be advantageous.
• MS words and Excel
• Knowledge of Technical Drawings, Engine Spareparts, Bearings, Piston
• Diligent and strong attention to details
• Strong sense of self-control, integrity, fair play and able to handle work independently.

Royal Ocean Marine, a prestigious maritime company, is seeking an Assistant Accountant to join our client finance department . As an Assistant Accountant, you will play a crucial role in maintaining accurate financial records and assisting in the preparation of financial statements. This is a fantastic opportunity for an ambitious individual with a strong background in accounting who is seeking to advance their career in the maritime industry.

Key Responsibilities

• Assist in the preparation of financial statements and reports
• Analyze financial data and provide insights to support decision-making
• Ensure compliance with accounting regulations and principles
• Process accounts payable and receivable
• Prepare budgets and forecasts
• Maintain accurate and up-to-date financial records
• Support the finance team in various tasks as required

• Bachelor's degree in accounting or related field
• Proven experience in accounting or bookkeeping
• Solid understanding of accounting principles and regulations
• Proficiency in Microsoft Office, particularly Excel
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Ability to work independently and as part of a team
• Effective communication and interpersonal skills
• Experience in accounting will be advantageous

Chan Chee Meng

EA 07C3069

R1110620

Responsible for overseeing the planning, design, and construction of 230kV substation projects including GIS switchgear for clients. He will manage all aspects of the project, including budget, schedule, resources, and quality control, to ensure successful completion and delivery.

Key Responsibilities:

• Lead the planning, design, and construction of substation projects for clients
• Develop and manage project schedules
• Coordinate with internal and external stakeholders to ensure project objectives are met
• Oversee the selection and management of subcontractors and vendors
• Conduct regular project status meetings and communicate updates to stakeholders
• Ensure compliance with all project specifications, codes, and regulations
• Implement and maintain project controls, including quality assurance/quality control and risk management
• Track and report project progress, including cost, schedule, and scope
• Provide technical guidance and support to project team members
• Resolve any project issues or conflicts that may arise
• Ensure a safe working environment for all project personnel

The Project/Service manager is a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. The service manager is required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. He/she shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

Responsibilities:

• Ensure all assigned projects are initiated and executed with proper handover/takeover
• Ensure all necessary project purchases are planned and executed
• Ensure all project billing and invoices are issued timely
• Establish and prepare maintenance agreements and plans to deliver contractual obligations to clients such as preventive maintenance plans and monthly reports
• Track and manage the all maintenance contracts and provide quality support to clients
• Provide regular project progress updates to project stakeholders, customers and internal management team
• Manage the scope definition and change control mechanism when dealing with scope creep
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with NCS management team
• Work closely with Operations teams to ensure all incidents are closed timely within the contractual service level agreement (SLA)
• Able to work with sales and operations team to identify inventory end-of-life support, pain points encountered and discuss suitable alternatives with clients
• Ensure respective vendors support and NCS operations team is ready to support new contracts
• Provide concise and professional communications with customers on issues encountered
• Update monthly projects financial forecasts and improve project margins where possible to meet financial KPIs
• Adhere to best practices, techniques and standards throughout entire project duration

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results focused. You’ll find our 350+ team currently across 9 locations and time zones.

The Role:

Our new Global Partners Manager will play a key role in executing the strategic direction for Pepperstone’s most valuable partners. Leading a small team, you will be responsible for generating significant revenue through creating and maintaining exceptional relationships with key and prospective high value partners and clients. You'll pursue new high value partners globally and capitalize on these opportunities to achieve significant revenue targets. Reporting to the Head of Strategic Partnerships in Melbourne, our Global Partners Manager will work closely with global teams to support the global partners business. You'll be creative in identifying new partnership opportunities, ensuring current partner leads convert; and work to reactivate dormant partners who have stopped referring to Pepperstone. 

To thrive in this role, you'll be a natural relationship builder with a passion to lead a small team, with a background in the Forex and CFD industry working with Partners or high value clients. Your exceptional interpersonal skills will assist you to establish new commercial relationships and maintain strong rapport.

This position will be based in the APAC region, and we encourage candidates from key locations throughout APAC to apply.

As our Global Partners Manager, your key responsibilities include, but not limited to :

• Support the strategic development and management of Pepperstone’s partnerships, focusing on cultivating relationships that significantly contribute to revenue growth.
• Work in collaboration with the Head of Strategic Partnerships and Regional Sales teams to identify, develop and enhance global partnerships, establishing them as a vital revenue channel.
• Assist the Head of Strategic Partnerships devise and execute the strategic direction for partnerships, ensuring alignment with Pepperstone’s overall business goals.
• Collaborate proactively and strategically with Marketing and Sales leaders to leverage investment and events opportunities for partners globally, including attending partners events.
• Stay informed about market trends, competitor activities, and industry developments to provide strategic insights and recommendations.
• Conduct and collect competitor analysis from Regional Sales leaders to identify opportunities and threats, identifying gaps in our or competitors’ offerings which may inspire innovation, continuous improvement and competitive advantage.
• Collaborate with Regional Sales teams to contact attempted partner applications to increase conversion, support new partners yet to refer their first client and work with dormant partners to reactivate their referral program.
• Research and prospect new partners.
• Identify and transition potentially high value partners to the Head of Strategic Partnerships or Sales leaders.
• Develop and maintain partner sales processes and marketing assets.
• Partner Sales reporting and communicate emerging trends, key partnerships and new opportunities to the wider business.
• Lead the Global Partners team, ensuring their actions are consistent with the agreed strategy and continuous improvement occurs over time.
• Provide ad hoc project support as required such as working with Product and other IT teams on transformational improvements to our Partners Program.

About You:

• A true 'hunter' with solid hands-on sales experience in the Forex and CFD industry working with Partners or high value clients
• Experience building relationships in LATAM, Africa, Europe & Asia desirable
• Unwavering ability to focus on clients and expertise in engagement through multiple channels
• Highly organised, with the ability to manage multiple objectives and achieve results in a fast-paced organisation
• Ability to establish new commercial relationships and maintain strong rapport
• Experience with MetaTrader 4 and cTrader software (desirable), Salesforce, Microsoft suite etc
• Demonstrated track record achieving sales specific KPIs including the ability to ‘hunt’ global high value opportunities
• Excellent interpersonal skills with a demonstrated track record of relationship building
• Excellent written and verbal communication skills
• A strong knowledge of financial markets and trading strategy (desirable)

Why you will enjoy working with us:

• Competitive salary with industry leading commission structure
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

We are looking for a highly-driven and motivated Area Manager for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!  The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

About the job:

This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. Must be available to work weekends and at different locations in Singapore. Hours may vary.

Responsibilities:

Rider Supply

• Assist with the overall rider onboarding process for new riders
• Perform general administrative duties and manage onboarding/offboarding processes
• Update and maintain the applicants' record system on a daily basis
• Provide excellent service to external and internal applicants to ensure positive onboarding experience through front end excellence and FreshDesk customer service
• Coordinate and follow-up on applicants' recruitment processes
• Other ad-hoc duties as assigned

Fleet Management

• Supervise equipment collection and riders onboarding
• Manage inventory for fleet and office and report any issues to HQ
• Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
• Perform any newly developing fleet management activities

Rider Support (FreshDesk)

• Maintaining a positive, empathetic and professional attitude toward riders at all times
• Responding promptly to riders inquiries
• Acknowledging and resolving riders tickets
• Knowing our products inside and out so that you can answer questions
• Communicating and coordinating with Head Office as necessary
• Providing feedback on the efficiency of the customer service process

Primary Objectives;

• To grow and boost Treasury’s Revenue and Franchise growth
• Networking with Correspondent Banks to identify business opportunities, and to promote cross referral businesses.
• Market to foreign/domestic correspondent banks to grow Treasury’s business/product lines
• Management of Correspondent Banking Relationship including Nostro/Vostro Accounts
• To assist Group FI in Singapore Branch’s FI relationship with Global Banks
• To assist Treasury in building relationship to obtain stable funding
• To provide new FI solutions/products to Treasury/Branch
• To conduct initial and regular due diligence/AML/Related/Connected Party screenings for Treasury’s FI/NBFI/vendors
• To manage/maintain Treasury’s static data in systems (as assign)
• Any other ad-hoc duties or projects as assigned by Head of Treasury

Key Responsibilities;

FI Relationship Management

• Manage FI Relationship & promote Treasury products & cross referral business to gain incremental revenue income

• Conduct meetings and discuss with FI/NBFI relationship managers for prospective business opportunities
• Establish close relationship and improve counterparty networking to obtain sufficient Treasury lines
• To provide new FI products/solutions for Treasury/Branch
• To liaise with GFI in establishment of RMA/banking lines
• Manage issues relating to FATCA CRS, Audit & Compliance

Financial Perspective

• Explore and market to banks globally to setup partnership to boost Treasury and HO’s business opportunities
• Cross sell of existing Treasury/FI Products to generate and increase revenue
• Identify opportunities with agent banks to target business growth
• Support the Department/Division Head in the delivery of banking services to meet the Department/Division’s revenue targets. 

FI Support and Advisory

• Provide support /advisory role Treasury and Branch on queries relating to international FI business
• Provide FI solutions and support from agent banks for their international payment, trade and treasury support requirements

Customers / Client Coverage

• Build and maintain effective relationships with correspondent banks/NBFIs to understand their needs in order to provide a high quality of service.
• Build new relationships and identify new target markets to grow Treasury and GFI’s services/products
• Develop and maintain strong stakeholder management with key stakeholders both internally and externally
• Negotiate with correspondent banks on matters with regards to services fees and pricing, as well as seek solutions to finalize new/potential business transactions.

Your Career

As a member of the Palo Alto Networks sales team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Must have experience handling commercial and whitespace account in Singapore
• Understands the power of channels and has strong channel  relationships with both T2 partners and Distributors
• Prior experience in selling direct and through channel partners
• Prior experience in inside sales
• Territory business planning and execution; understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process: By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Great communication and presentation skills
• Proven track record by exceeding business quotas regularly for the last 2-3 years

Location: Singapore

Role: Transition Manager / Lead of Transition Manager

Starting Date: Mid-August to Beginning of September

Are you a seasoned professional with a strong background in migrating IT infrastructure internationally? We are looking for a Transition Manager or Lead of Transition Manager to join our team in Singapore. This pivotal role involves overseeing the transition of IT systems from one country to another, with a focus on business and process optimization.

Key Responsibilities:

• Lead and manage the migration of IT infrastructure across borders
• Measure success, assess risks, and manage budget constraints effectively
• Utilize your experience in IFI project management to drive successful outcomes
• Be based in Singapore or Australia with occasional travel to India
• Can be based in Philippines with occasional travel to Australia

• Proven experience in managing or participating in international IT migrations
• Strong business and process orientation with the ability to handle budgetary and risk-related challenges
• Previous experience as an IFI project manager is highly desirable

• Perm, Central
• Expertise in Windows Servers, storage, networking, cybersecurity (M365 ESM, MDM, EDR, XDR), end-user devices, and Azure Cloud.
• Experience with Microsoft 365 suite and managing global IT and DevOps teams.
• Preferred Microsoft Certified System Engineer (MCSE) and Azure Architect.

As a senior management member of the Global IT function, the candidate is responsible for defining the broad technology strategy (On-Prem and Azure), develop roadmap and architecture that supports the businesses and IT needs, as well as deliver the highest quality service alongside with other managers. 

Overall responsibility for the day-to-day operations of managing On-Prem and Azure Cloud Services including monitoring cloud operations and services, reviewing and maintaining strategies related to Cloud Infrastructure and Cloud Services throughout the enterprise ensuring all performance, costs and security are closely managed.

Job Description

• Architecture Ownership: Lead the design and implementation of on-prem and Azure cloud infrastructure.
• Project Leadership: Act as the go-to person for all infrastructure projects, issues, and initiatives.
• Budget Management: Plan and manage the annual infrastructure budget (Capex/Opex).
• Collaboration: Work closely with IT functions (PMO, Apps, Architecture, Security, Vessel) to meet business requirements.
• Incident Response & Continuity: Key stakeholder in Incident Response (IR), Disaster Recovery (DR), and Business Continuity (BCP) planning.
• Global Operations: Oversee 24/7 global operations supporting offices worldwide.
• Innovation & Quality: Deliver innovative, cost-effective, and secure IT infrastructure solutions.
• Technical Knowledge: Support Azure native cloud development and have a broad understanding of both on-prem and Azure technologies.
• Standards & Compliance: Ensure compliance with ISO27001 and drive technology standards through best practices and ITIL standards.
• Vendor Management: Manage vendor relationships and negotiate contracts for software, platforms, and services.
• Team Leadership: Build and lead a high-performance IT team.

Requirements

• Degree in Computer Engineering, Computer Science, or Information Systems Management.
• Preferred Microsoft Certified System Engineer (MCSE) and Azure Architect.
• Expertise in Windows Servers, storage, networking, cybersecurity (M365 ESM, MDM, EDR, XDR), end-user devices, and Azure Cloud.
• 10+ years in IT management for medium to large organizations.
• 5+ years managing Microsoft Cloud infrastructure, security, and operations.
• Proven track record in leading high-performance teams.
• Experience with 24/7 high availability systems.
• Experience with Microsoft 365 suite and managing global IT and DevOps teams.
• Experience migrating workloads to the cloud.
• Excellent communication and presentation skills.
• Empathetic, patient, and able to address user pain points.
• Ability to inspire and develop team members.
• Hands-on approach to resolving issues.
• Willingness to travel overseas.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical & Insurance Coverage

We are seeking for a Lead Product Manager who will lead a team supporting Software Applications Product Development for the Defence account (Gov+), you will be responsible for driving the project development and management of technology products.

You will work closely with cross-functional teams to ensure products meet user needs and business objectives. This role requires a blend of technical knowledge, business acumen, strong communication skills, experience in business consulting and analysis, leading teams across different product modules, and close collaboration with the Product Owner.

What we seek to accomplish together:

Project Delivery

• Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality. Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
• Manage the scope definition and change control mechanism and the integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration, and data conversion etc.
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
• Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimize rework and system failures
• Define project resources, performance reviews and post implementation evaluations

Product Development

• Vision and Strategy: Manage the product development lifecycle using agile methodologies. Work closely with development teams to ensure timely and high-quality delivery of product features. Define and communicate the product vision and strategy. Develop and maintain the product roadmap, ensuring alignment with business goals.
• Research and Analysis: Conduct research to identify customer needs and pain points, but at the same time reference similar products in the market. Analyze data to inform product decisions and identify opportunities for innovation.
• Stakeholder Management: Collaborate with cross-functional teams, including engineering, design, Change Management, and Client. Communicate product vision, strategy, and updates to stakeholders at all levels.
• Requirement Gathering and Prioritization: Gather and prioritize product and customer requirements. Translate business requirements into technical specifications for the development team.
• User Experience and Design: Ensure the product delivers an excellent user experience. Collaborate with UX/UI designers to create user-friendly and engaging interfaces.
• Product Release and Change Management (Internal Users): Plan and coordinate product releases, working with Change Management teams to develop release strategies. Monitor product performance post-release and gather user feedback for continuous improvement.
• Performance Tracking and Reporting: Use analytics and key performance indicators (KPIs) to track product performance. Report on product metrics and make data-driven recommendations for enhancements.
• Collaboration with Product Owner: Work hand in hand with the Product Owner to ensure seamless execution of the product strategy. Align the product roadmap with the product backlog, ensuring that strategic priorities are reflected in development tasks. Participate in sprint planning and review meetings to maintain alignment between strategic goals and development efforts. Communicate insights, customer feedback, and strategic direction to the Product Owner to inform backlog priorities. Jointly define and review acceptance criteria for features to ensure they meet both business and technical requirements.
• Team Leadership Across Modules: Lead and coordinate efforts across different modules of the product. Foster collaboration and communication between teams working on various product components. Ensure integration and consistency across modules to deliver a cohesive product experience. Ensure that product features are consistent and harmonized across different modules and components. Mentor and guide team members to enhance their skills and performance.

As our next Recruitment Manager, you will lead the overall service delivery of the recruitment team and work closely with your assigned leader to measure KPIs, lead a team across APAC, and build strong stakeholder relationships. 

You will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction. Your duties may include, but are not limited to:

Your opportunity:

• Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives/ projects, and additional service offerings (stakeholder management and engagement).
• Analyzing and communicating recruitment trends, results, and insights (business unit, client, and external market) to drive future recruitment activity, improve compliance and reduce risk.
• Monitoring the delivery of recruitment services in accordance with the ‘AGS Way’, ensuring seamless delivery between the onsite and offshore resources.
• Ensuring the team is fully briefed on the contractual recruitment delivery process to include in-scope activities, SLAs, mandatory recruitment activity stages, and team responsibilities.
• Developing an effective Talent Pool framework for all Business units to include: job segmentation, defined sourcing strategies, and an articulated engagement plan per role type.
• Managing relationships with third-party service providers as assigned.
• Representing the client brand in the market to attract and retain talent, developing a reputation of recruitment best practice/employer of choice.
• Monitoring service delivery against contractual terms and manage out of scope service requests and provide support for proposal management where appropriate.
• Recruiting, inducting, and training new team members where and when required.
• Ensuring effective performance optimization of all team members, ensuring a positive work-place culture.

MISSION AND RESPONSIBILITIES:

The Retail Assistant Manager at Guerlain supports the Area Manager in overseeing daily store operations, enhancing customer satisfaction, meeting sales and profitability goals, and managing the team effectively. This role ensures that all retail activities are aligned with the company's standards and policies.

Key Responsibilities:

1. Operational Management:

• Oversee daily store operations to ensure smooth functioning.
• Address operational issues and provide solutions to ensure compliance with company policies.
• Conduct regular store visits to monitor compliance with SOPs and provide operational support.
• Coordinate with the Area Manager to resolve IT issues and ensure efficient store operations.

2. Sales and Performance:

• Assist in generating weekly and monthly sales reports.
• Assist the Area Manager to tabulate and check the accuracy of all commission and incentives.
• Analyze sales data and provide insights to improve store performance.
• Support the Area Manager in driving sales targets and KPIs.

3. Promotions and Events:

• Coordinate with departmental stores for promotions and events.
• Assist in planning and executing pre- and post-activation events.
• Perform post-event analysis to evaluate effectiveness and provide insights for future improvements.
• Ensure timely creation and distribution of promotional vouchers.

4. Product New Launches:

• Ensure all stores receive testers for new product launches.
• Monitor stock movement and performance of new products.
• Provide feedback to the Area Manager on new product performance and stock levels.

5. Staff Management:

• Assist in the onboarding process for new hires, ensuring smooth integration.
• Provide ongoing training and support to store staff.
• Coordinate with HR and the IT department to manage new hire accounts and codes.
• Conduct team-building sessions and support staff development initiatives.

6. Inventory and Stock Management:

• Support the BTQ team during stock counts to maintain accurate inventory records.
• Manage the procurement and tracking of non-sellable items.
• Ensure timely raising of Purchase Orders (POs) and manage budgets.

7. Customer Experience:

• Ensure high levels of customer satisfaction through excellent service.
• Address and resolve customer complaints effectively.
• Implement and monitor customer service standards.

8. POSM and Marketing Coordination:

• Manage Point of Sale Materials (POSM) requisition and distribution.
• Coordinate with the Marketing team for store and out-of-store activations.
• Participate in store activations, including weekends or after office hours if required.

9. Administrative Duties:

• Support the Area Manager in administrative tasks and reporting.
• Assist in organizing yearly kick-offs and sales cycles.
• Ensure all trackers (e.g., OT, Expenses) are updated and provide insights.

10. Presentations and Analytical Support:

• Assist in organizing yearly kick-offs and sales cycles.
• Prepare and deliver presentations for internal and external stakeholders.
• Utilize strong Excel skills to analyze data and generate reports.
• Forecast GWP (Gift With Purchase) and sampling needs for activation purposes.
• Provide analytical support for strategic planning and decision-making.

JOB RESPONSIBILITES

HR

• Responsible in monthly payroll activities
• HRSM software: Info-Tech
• Knowledge to apply and manage different type of Work Pass Application, Renewal and Cancellation
• Good writing and communication skills in English and Mandarin
• Responsible for whole recruitment process from sourcing to interview arrangement
• To maintain HR personnel related documentations including staffing, recruitment
• Implement and monitor HR policies and procedures to ensure compliance with local employment laws and regulations
• Provide advice on HR-related matters
• Handle all employee inquiries on HR-related matters
• Responsible for E-portal jobs
• Maintain accurate HR records and prepare reports as required

Accounts

• Maintain full set of accounts
•  Assist in payroll activities
•  To assist in accurate data entry
•  To assist in monthly tabulation for contractor payment
•  Submission of monthly CPF
•  Ensure accuracy & completeness of month end closing activities (monthly financial report)
•  Responsible for the completion of monthly balance sheet reconciliations
•  Prepare Quarterly GST, monthly withholding tax, statutory survey form and statistical returns (when required).
•  Supports & Coordinate adhoc assignments and projects as and when required.

REQUIREMENTS

• Diploma/Higher Nitec preferred.
• Minimum 3 years of working experience in HR industry
• Good Knowledge of MOM guidelines and employment laws
• Be Meticulous to details
• Possess excellent writing (Must) and communication skills in English and Mandarin
• Able to multi-task effectively and work Independently as part of a team
• Proficient in MS. Excel - Pivot table and MS Words
• Work Location : Lower Delta Road near Tiong Bahru MRT

What you get to do in this role:

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.