Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for a Scientific Partnership and Alliance Manager. The role would be to support the Institute for Functional Intelligent Materials (I-FIM) in new scientific initiatives with new or existing partners leading to answering grant calls, initiating new scientific consortiums and subsequent management of new scientific alliances.

The job scope will cover the following aspects:

Solicitation, networking and events

• Support the Director in reaching out to partners soliciting interest in partnerships
• Organise networking symposiums and discussion platforms
• Communicate with partners and align with partnership goals
• Match and track partnerships that lead to concrete projects

White paper

• Prepare white papers to launch new initiatives reaching out to partners soliciting interest in partnerships
• Discuss with research partners on contribution, requirements, deliverables and goals

Grantsmanship support, proposal crafting and post-award management

• Support Directors, PIs, and partners with proposal writing and collate preliminary data
• Work on references, editorial and proof reading
• Compile proposals with inputs on budget and CVs (working in partnership with I-FIM's research administrator)

Liaison with funding agencies and NUS Office of Deputy President for Research and Technology (ODPRT)

• Lead discussions with various funding agencies (Singapore and overseas) in securing funding for agreed research initiatives
• Collaborate with NUS and partners in setting up management framework of such research enterprise space
• Lead discussions on establishment of enterprise, space, budgetary matters, scope of research, deliverables and tracking

Management of partnerships that will involve agreements and resource planning

• Support Directors and PIs on agreements and documentation with partners (in collaboration with Admin Director)
• Work on resource planning and pledging on such agreements
• Work with NUS business office and legal counsels in crafting agreements
• Administer implementation of such agreements including reporting, invoicing, payments and cost recovery (where applicable)

Budget management and payment

• Oversee and regularly update equipment and maintenance budget and yearly procurement schedule to ensure timely utilization of allocated funds in every Financial Year of all external grant funding
• Ensure suppliers comply with terms and conditions and stick to committed delivery timelines. Engage with NUS procurement and legal teams on penalizing suppliers for extended delay in delivery.
• Perform grant virement as and when required

Project management

• Track performance of partnerships
• Write reports
• Joint conferences and symposiums
• Spring board to upscale enterprise and/or scope of alliances

Job Requirements

• PhD degree in Materials Science, Engineering or their equivalent from a reputable university
• Have at least 5 years of working experience in research administration and management
• Experience with grant writing and agreements
• Excellent command of English and communication skills
• Strong people skills

Department Overview

Aristos focus on creating customised state-of-the-art automation solutions for all possible industries. By utilising Akribis Systems' direct drive linear and rotary system, we are able to achieve high speed and high precision assembly, inspection or testing solution for our customer.

Roles & Responsibilities

- Drafting of electrical schematic diagram, single line diagram, cable assembly

- Assist cable routing on machine & control box

- Setup of motion control system, machine vision system, signal and control devices, used in motion control products and automation equipment

- Work with engineer to formulate work instructions

- Able to take on additional tasks or responsibilities as assigned by Superiors

- Assist engineers in designing, testing, and evaluating electrical/mechanical systems and components

- Collaborate with multidisciplinary teams to ensure project success

- Perform technical calculations and analysis under supervision

- Troubleshoot and resolve engineering issues

OVERVIEW:

The Assistant Marine Superintendent plays a vital role in ensuring the safe, efficient, and compliant operation of our fleet. This position requires a minimum Certification of Competence (CoC) Class 3 and involves a diverse range of responsibilities, including managing safety systems, conducting investigations, optimizing costs, overseeing training programs, and providing marine expertise, all while ensuring regulatory compliance. Collaborating closely with various departments—such as safety, technical, crewing, and training—the Assistant Marine Superintendent is dedicated to maintaining the highest standards of safety, quality, and environmental protection.

KEY RESPONSIBILITIES:

Safety Management and Training:

• Assist in developing, implementing, and maintaining the company’s Safety and Environmental Management System (SEMS) to meet international and industry safety standards.
• Collaborate to create and deliver comprehensive training programs for crew on safety procedures, emergency response, and environmental protection.

Market Research and Investigations:

• Research market trends, regulatory updates, and technological advancements in the maritime sector to identify risks and opportunities.
• Investigate incidents or near-misses involving company vessels to determine causes and recommend corrective actions.

Cost Control and Efficiency:

• Analyze marine operations costs to identify potential savings and implement efficiency measures without compromising safety or performance.
• Monitor vessel operations to ensure compliance with company standards and identify any deviations affecting costs or efficiency.

Reporting and Continuous Improvement:

• Report deficiencies, incidents, and near-misses to relevant stakeholders, including senior management and regulatory authorities.
• Identify areas for improvement in operations, safety procedures, and training, and recommend changes for approval.

Safety and Accident Analysis:

• Work with relevant departments to collect and analyze safety-related data, including injuries and incidents.
• Ensure that appropriate corrective actions are taken to address identified risks.

Training Policies and Review:

• Monitor and review training policies for both shore-based and onboard personnel to ensure effectiveness.
• Collaborate with the training department to update materials and methodologies as needed.

Marine Advice and Vessel Performance:

• Provide expert marine advice to assigned vessels on navigational, communication, cargo handling, and ship handling issues.
• Monitor and provide feedback on the performance of Masters on assigned vessels.

Fleet Instructions and Vessel Vetting:

• Regularly review and update fleet instructions to ensure safe and efficient vessel operations.
• Ensure all vessels undergo thorough vetting to meet the requirements of major oil companies and other stakeholders.

QUALIFICATIONS:

• Valid Class 3 Certificate of Competency (CoC) issued by a recognized maritime authority.
• Bachelor’s degree in Marine Engineering, Naval Architecture, or a related field.
• Minimum of 5 years of seagoing experience as a senior officer, with command experience preferred.
• Strong knowledge of international maritime regulations (e.g., SOLAS, MARPOL, STCW, ISM Code).
• Excellent communication, creative thinking, and problem-solving skills.
• Strong leadership abilities and teamwork skills.
• Proficient in Microsoft Office Suite and relevant software applications.

• Work as the owner of tender document management to cover end to end bidding document
• preparation, align with GTM, SA and Legal teams
• Work with Account owner to establish the bidding schedule, task allocation, tracking progress until the tender submitted
• Work with lead SA to structure proposal, work out task sheet together with SA and to allocate the relevant works to solution, product, delivery, commercial and legal teams
• Act as resource management and monitor the tender documentation completion, quality and compliance

Requirements:

• Bachelor Degree in Economics/Trade Law/Business or equivalent
• At least 2 years of relevant experience in Bidding, Contract Management and Operations
• Prior experience from Tech/Software industry
• Able to be effective in coordination, teamwork and communication
• Able to be able to work under pressure and within tight deadlines

Company Description

Modern dental clinic in Central Singapore is looking for a young, energetic and motivated full-time/part-time dental assistant to join our team!

Role Description

· Welcoming patients

· Assist the dentist during procedures

· Prepare examination rooms for appointments by sterilizing instruments and preparing all necessary equipment

· Maintaining cleanliness of the clinic and treatment rooms

· Reception duties including making phone calls, scheduling patient appointments

Qualifications

· Excellent communication and interpersonal skills

· Ability to maintain confidentiality and professionalism

· Strong organizational skills and attention to detail

· Basic computer skills for maintaining digital records

· Fluent in English and preferably Mandarin

· At least 1 year experience preferred

Remuneration

· Base salary $2400-3000, depending on experience

· Incentives and bonuses throughout the year

· Annual leave, birthday leave, medical and dental benefits

Working hours

· Shift work, 44 hours per week

· 9:30 am-6:30pm/1:30 pm-9:30 pm/9:30 am-9:30pm

· Off on public holidays

Join Radiance Student Care Centre (RSCC) - Where Bright Minds Meet and Flourish!

[Candidates requiring work passes will not be considered]

• Monthly Salary: from $2800 (salary commensurate with experience)
• 5-day workweek (Monday-Friday), full-time (part-time option is available)
• Conveniently located, a 4-minute walk from Serangoon MRT Station

At RSCC, we are committed to continuous learning and to helping young minds grow into well-rounded individuals. Join our team and make a meaningful impact.

Key Responsibilities:

• Create and maintain a positive and engaging learning environment
• Supervise and support students’ development across various activities
• Ensure the safety and security of students at all times
• Plan programme/activity/event, manage calendar and schedule
• Ensure the smooth and efficient daily operations of the centre
• Handle administrative and operational duties
• Maintain effective communication with parents and other stakeholders

Additional Responsibilities:

• Address student behaviour and developmental needs proactively
• Uphold values-based approach to student discipline
• Complete assigned tasks and actively contribute to improving teamwork quality
• Assist in monitoring work processes and ensure the procedures are followed
• Assist in identifying trends and making recommendations for improvements
• Handle confidential information with discretion
• Handle other duties as assigned by the Manager

Desired Characteristics and Requirements:

• 'A' level or relevant Diploma qualification and above
• Bilingual proficiency in English and Chinese, with the ability to effectively communicate with parents in Mandarin
• Leadership skills with strong problem-solving abilities
• Demonstrate initiative and accountability
• Readily adaptable with strong professional ethics
• At least 2 years of working experience with children in a similar setting

How to Apply:

If you are passionate about supporting and guiding children, we welcome your application.

Please send your resume and a cover letter, highlighting your relevant experience and skills, current salary, to [email protected]

We look forward to welcoming you to Radiance Student Care Centre, where every day presents an opportunity to inspire and create a positive impact!

Assists the science teachers in demonstrations, instructing students and safety matters relating to the science laboratory during practical lessons

Supports the science teachers with procuring the necessary laboratory resources required for practical lessons

Maintains an efficient system for the use and allocation of materials and equipment, setting a priority system where necessary

Issues and retrieves apparatus/glassware for practical lessons

Develops maintenance procedures for laboratory equipment

Develops laboratory safety procedures and ensures compliance during practical lessons

Develops and implements measures for safe handling/storage/disposal of hazardous substances in accordance with relevant regulations

Performs general cleaning duties for science laboratories and oversee cleanliness, including but not limited to:

Inspecting and thoroughly cleaning the drainage system in the laboratory premises

Sweeping the laboratories and preparation rooms

Washing and cleaning apparatus as directed; clean copper, brass equipment and retort stands with metal polish

Washing glassware and bench cloths with detergent

Refills reagent bottles as required to ensure sufficient supply for practical lessons.

Keeps all exposed equipment after use, including replacing Bunsen burners and other apparatus to ensure the science laboratory is organized and orderly

Responsible for approved capital expenditure in the Science department for laboratory use in conjunction with the Science Head of Department

Keeps accurate records of purchases / incoming orders and maintains inventory of equipment

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Supplier Quality Engineering Assistant located in Kallang, Singapore.

Job Description:

• Responsible for engineering tests and technical functions related to the support of Supplier Quality Engineering
• Supports Product Engineering, Production and Quality Engineers/Managers with customer interfaces as necessary on quality related issues
• Assists in Supplier Quality Audits
• Interfaces with suppliers on technical/quality issues, RMA, corrective and preventive actions
• Provides factory support to identify and resolve issues associated with purchased parts, materials and manufacturing
• Contributes to the workplace safety and health improvement for the employees, as well as environmental protection by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.
• Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

The experience we're looking to add to our team:

• Diploma in Mechanical Engineering / Electromechanical Engineering / Electronics Engineering / Manufacturing Process Technology
• Ability to interpret within established procedures and practices
• Familiarity with inspection equipment, statistical tools, Geometric Dimension and Tolerance knowledge will be an advantage
• 2 years experiences in dealing with suppliers on non-conformances and investigation

Job Opportunity: Sales & Customer Support Assistant (Entry-Level Role)
Location: Singapore | Join Our Growing Team!

Are you ready to kickstart your career in the food industry with a vibrant and expanding food manufacturing company? We’re looking for a motivated and positive individual to join our team as a Sales & Customer Support Assistant. This role is ideal for those seeking hands-on experience in a dynamic environment, helping customers and supporting our sales team.

What You'll Do:

• Handle daily sales order processing, including taking orders via phone.
• Assist with all incoming inquiries (phone, email, fax, and walk-ins).
• Manage sales orders, prepare delivery orders, and issue invoices.
• Help prepare and label packing materials.
• Address customer complaints with patience and professionalism.
• Support your team with additional tasks as assigned.

What We’re Looking For:

• Positive Attitude: A friendly and proactive approach to work.
• Language Skills: Ability to communicate in Mandarin (for effective communication with Mandarin-speaking customers).
• Minimum Education: PSLE or equivalent.

Why Join Us?

• Gain Experience: Build valuable skills in sales, customer service, and logistics.
• Career Growth: Be part of an expanding company with future growth opportunities.
• Work-Life Balance: 6-day work week with a scheduled off day.

If you're enthusiastic about learning, can speak Mandarin, and are eager to work in a fast-paced food manufacturing environment, we want to hear from you!

Apply Today and Start Your Journey with Us!

• Reports to APM
• To assist in site supervision structural and architectural works
• Coordinate with consultant RTO / RE.
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submissions
• Produce weekly site progress reports
• Attend subcon meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements
• At least 3 years of working experience in Building & Construction in HDB (BTO) project
• Building and Architectural experiences
• Conquas Knowledge
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Independent with good communication skill

We are hiring a lead engineer for the software development of healthcare application platform. The potential candidate will be involved in the development and solutioning for the transformation of Singapore Healthcare IT landscape. The candidate will be working with a team of dedicated & committed engineers to deliver the next generation healthcare digital experience across whole of Singapore

• Translate business requirements into technical architectures & detail design, including resilient integration with external systems

• Develop solutions in hybrid cloud environment

• Design robust application that complies with IT Policies

• Hands-on development and mentoring of junior team member

• Work closely with DevOps engineer for Release management

• Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science, Information Technology.

• 8+ years of relevant work experience in software product development.

• Experience developing applications using native cloud service offer by AWS or Azure

• Experience with Containers and Orchestration such as Kubernetes/OpenShift

• Experience in design and implementation of REST API, and ensure the API is compliant to healthcare industry standards HL7 FHIR

• Experience in Microservice architecture design and implementation

• Hands-on development experience for Backend application (C# .Net core)

• Knowledge and experience in frontend development (e.g. Reactjs) will be advantageous

• Sound knowledge and experience in application design patterns

• Experience in Azure DevOps or equivalent CI/CD

Deployment:

• Mon to Fri- 7.15 Amo 4.30 Pm
• Service is not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Counter Service to manage stakeholders’ needs

• Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.
• Handle incoming calls professionally and ensure they are answered within 3 rings.
• Issue stationery and loan items and provide guidance to users on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.

2. Students’ Support

• Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.
• Handle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.
• Manage parents’ appointments for key personnel during Parents-Teachers Meetings.
• Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.

3. Other Administrative Support

• Provide administrative support for fund raising events.
• Maintain the orderliness and cleanliness of reception counter.
• Handle adhoc duties and projects assigned by the School.

Full/Part-time

HAIR SALON ASSISTANT

Requirement

• Must be experience in hair washing, hair drying, applying of chemical and head massage.
• Able to speak Chinese & English to communicate with customers.
• Good attitute and willing to learn
• Able to work on Friday, Saturday and Sunday for Part-timer

Job Scopes

• Assist stylist on chemical application/services
• Provide hair washing, hair drying and head massage
• Maintaining shop cleanliness
• Any adhoc duties

新加坡美发店招聘

发型师助理

- 地点：高文地铁站

- 至少1年经验

- 能够用简单的英语交流为佳

- 能够吹发，洗发，涂膏。

- 工资+佣金 - S$2000 至 S$2800

- 每月4天休息

- 10天年假

- 只限新加坡人/马来西亚人/永久居民/家属准证

- 可以尽快上班

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Responsible for trade/B2B marketing activities of Content Distribution department including trade events, marketing collaterals and digital marketing.

Events Management:

• Identify and plan key local / overseas content markets for branded booths to promote latest programme offerings, as well as identifying relevant programmes to promote in each market.
• To manage/produce marketing collaterals required for branded booth according to trade market requirements.
• Manage the procurement process of for events set up and coordinate with awarded vendor for set up to ensure smooth delivery of booth at each content market.

Marketing Collaterals:

• Collate marketing information for programmes by working with the relevant production teams and external stakeholders for material required for programme sales (may be required to do translation work, ability to translate from Chinese to English and vice versa will be an added advantage).
• To plan and manage marketing collateral production such as programme posters (for use across all marketing platforms such as events, website and brochures) and brochures (both hard and digital copies).

Digital Marketing Content website / EDMs:

• Responsible for managing and updating the department's content website, including updating of programme info and video files.
• Required to work closely with the digital team to improve/refresh on aesthetics of website and problem-solve when issues occur.
• Plan EDMs and other digital communication tools to promote Mediacorp content in region-specific campaigns.

• A degree in Marketing, Business or a relevant discipline.
• 4 - 6 years of related experience in Marketing.
• Good communication and team work.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Central Procurement Office seeks a highly motivated and experienced individual to join our Business Partnering & Shared Services team. The successful candidate will collaborate with both external and internal stakeholders and ensure the success of the team in delivering a full spectrum of procurement activities to meet the dynamic needs of the businesses in departments at NUS Bukit Timah Campus

Duties and Responsibilities

Relationship Management and User Support
• Manage relationships and communications between users and procurement
• Provide end-to-end support and guidance to users on procurement policy, procedures and system
• Primary point of contact between users and other specialist departments, e.g. Legal and Finance
• Conduct training programs for university staff on procurement policies, procedures, best practices and system

Procurement Planning and Category Management
• Conduct procurement planning
• Produce regular reporting of procurement performance and spend analysis
• Conduct analyses to identify potential consolidation opportunities to optimise procurement efficiencies
• Develop a sound supplier network, manage supplier relationships and contracts
• Drive strategic category management of assigned commodities in the General Goods and Services (GGS) category at university level

Procurement Operations
• Administer quotation and tender processes and review procurement documents
• Participate in the evaluation of bids and conduct negotiations, prepare recommendation reports, and facilitate the approval and award of bids in consultation with users
• Perform procurement transactions timely in NUS' procurement system, Ariba (i.e. publication, bid download, award, PO creation, goods receipt) to meet service levels
• Identify and implement procurement processes improvements to streamline workflows

Additional Responsibilities
• Any other duties assigned by the University and the Department

Qualifications

1. Recognized University degree
2. Minimum 5 years procurement experience familiar with tendering processes, bid evaluations, report writing and contract negotiation
3. Good interpersonal, communication and time management skills
4. Results oriented with a demonstrated commitment to teamwork
5. Experience as a change agent in an organisation
6. Proficient in SAP Ariba and Microsoft Office
7. Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication with stakeholders and suppliers

Roles & Responsibilities:

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

A business development manager's responsibilities include:

• Identifying opportunities: Research the market, identifying new clients and business opportunities, and attending industry events.
• Building relationships: Developing relationships with potential and existing customers, and maintaining good relationships with business partners.
• Creating plans: Developing business development plans, sales and marketing strategies, and financial projections.
• Leading teams: Leading teams, delegating tasks, and providing on-the-job training.
• Managing resources: Managing business resources, including manpower and internal assets.
• Making decisions: Making business decisions independently, and meeting sales targets.
• Producing reports: Preparing sales presentations, producing reports for management, and developing business reports.
• Negotiating: Negotiating business deals.

Requirements and skills

• Proven working experience as a business development manager, sales executive, or a relevant role.
• Proven sales track record.
• Experience in customer support is a plus.
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English.
• Market knowledge.
• Communication and negotiation skills.

Motor East Pte Ltd is a premier automotive dealership specializing in pre-owned vehicles and new BYD electric vehicles (EVs). We are committed to delivering top-notch service, innovative solutions, and sustainable mobility options for our customers. We are seeking an experienced General Manager to lead our team and drive the success of our dealership across all functions.

You will be responsible for overseeing all aspects of the operations, including Sales, Marketing, After-Sales, and Admin functions to ensure all departments operate smoothly and meet performance targets. You must implement effective strategies, ensure high customer satisfaction levels, and lead the team to achieve financial and operational goals.

Job Responsibilities:

• Implement policies and procedures to ensure compliance with industry regulations and company standards.
• Develop and execute sales strategies to achieve sales targets and increase market share.
• Provide training, support, and motivation to the team to enhance their skills and performance.
• Address and resolve customer issues or complaints promptly and effectively.
• Implement initiatives to improve customer satisfaction and loyalty.
• Develop and manage budget, sales forecasts, operating expenses, and profitability.
• Analyze and identify trends, opportunities, and areas for improvement.
• Implement cost control measures and optimize resource allocation.
• Oversee inventory management, including vehicle/parts ordering, stocking, and turnover.
• Manage vehicle pricing strategies and promotions to maximize profitability.
• Conduct regular performance evaluations and provide constructive feedback.
• Foster a positive work environment that encourages teamwork and professional development.
• Develop and implement marketing strategies to promote our company and attract new customers.

Job Requirements:

• Bachelor’s degree in business administration, MBA or equivalent.
• Proven experience in a managerial role within an automotive dealership or a similar industry.
• Minimum 10 years of automotive sales and service operations experience.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in dealership management software and tools.
• Ability to drive business performance.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Key Responsibilities:

The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to):

• Serve as the primary point of contact for product requests in coordination with internal stakeholders for timely responses.
• Manage the end-to-end process of product requests by ensuring timely delivery and resolving potential issues.
• Minimize delivery time while maintaining reliability through efficient coordination and proactive planning.
• Lead and contribute to process improvement projects (streamlining processes, improving accuracy, and enhancing efficiency).
• Conduct Cell Therapy platform (CellChain) training sessions for hospital centers, making sure that they have the necessary knowledge and skills to effectively utilize the platform.
• Manage external user access to the Cell Therapy platform (CellChain), ensuring data security and compliance.
• Enhance team skills and operational excellence by promoting a culture of continuous learning and improvement.
• Ensure subject matter expertise to maintain a high level of knowledge and expertise in their subject area, providing informed guidance and support to stakeholders.
• Collaborate with cross-functional teams, internal and external stakeholders, and management to leverage their expertise and contribute to decision-making processes.
• Resolve customer queries by focusing on efficient and effective communication to enhance the overall customer experience.
• Develop and implement innovative solutions to enhance the overall customer experience, identifying areas for improvement, and seeking ways to exceed customer expectations.
• Customer centric approach: Operational account management (non-promotional), including understanding the hospital’s set-up and knowing the operational KPIs (number of orders, manufacturing starts, etc.)

Commercial setting:

• Provide patient services such as travel assistance to patients and their care givers, as applicable.
• Coordinate local cryopreservation logistics and payment process, as applicable.
• Oversight of the local release, logistics and system transactions process related to shipment via distribution depot, as applicable
• Coordinate and contribute to cross-functional commercial meetings, by collaborating with multiple stakeholders to address topics such as product requests, market trends, and customer needs and insights.
• Own the Product Request process for all sites’ onboarding and ensure accuracy of the master data set-up.
• Support with regulatory, RMP and outcomes-based reporting, as applicable based on local country requirements.

Clinical trial setting:

• Create and execute the End-to-End operational treatment process to fit the trial design and protocol.
• Support pan-Therapeutic Area (TA) set up and roll out in close collaboration with the cross-functional clinical trial teams.
• Participate in Site Initiation Visits (SIV) in collaboration with internal stakeholders to support timely site readiness for First Patient First Visit (FPFV). This involves ensuring smooth onboarding processes, correct master data set-up and providing support to external users.
• Manage slot requests and communicate key milestone timelines to both external and internal stakeholders. This includes coordinating with various teams to ensure smooth and efficient scheduling.
• Key gatekeeper for critical KPIs: DtD/VtD. Work closely with cross-functional clinical trial teams in supporting clinical trial protocols and the respective vein-to-door and door-to-door metrics.

Essential Requirements:

• Education: Bachelor’s degree minimum.
• Work Experience: +5 years in customer support (service) in healthcare industry.
• Laguage: Native level of Korean is a must, Fluency in English is a must, Business proficiency in Chinese is preferred, Business proficiency in Japanese is preferred.
• Supply chain / logistics experience is highly preferred.
• Understanding of the pharmaceutical industry and healthcare business service offerings and customer needs.
• Strong track record of successful team collaboration and delivery of results.

FUNCTIONS & RESPONSIBILITIES

1. Oversee the implementation, maintenance, and optimization of IT systems for both office and vessels, ensuring they meet operational needs.

2. Manage network infrastructure, including onboard communication systems, ensuring reliability and performance.

3. Develop and enforce security protocols to protect sensitive data related to vessel operations and company information.

4. Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry regulations.

5. Provide technical support for both office staff and vessel crews, addressing IT issues promptly to minimize operational disruptions.

6. Implement remote support solutions for vessels to facilitate quick resolution of technical problems.

7. Lead IT projects related to software implementation, system upgrades, and technology integration across the fleet.

8. Coordinate with various departments to align IT initiatives with business objectives and operational requirements.

9. Manage the IT team by recruiting, training, and mentoring staff to enhance their skills and performance.

10. Foster a collaborative environment that encourages innovation and continuous improvement in IT practices.

11.Prepare and manage the IT budget, ensuring cost-effective solutions are implemented while meeting operational needs.

12.Monitor expenditures related to IT projects and equipment purchases, ensuring adherence to budgetary constraints.

13. Develop training programs for staff on new technologies, software applications, and best practices in IT security.

14. Ensure that all employees are equipped with the necessary skills to utilize technology effectively in their roles.

15. Maintain accurate records of IT systems, policies, procedures, and incident reports.

16. Prepare regular reports on IT performance metrics, project status updates, and security audits for senior management review.

Qualifications:

1. A bachelor’s degree in Computer Science, Information Technology, or a related field is required; a master’s degree is preferred.

2. A minimum of 5-10 years of experience in IT management or a similar role is essential.

3. Experience in the maritime or shipping industry is highly desirable but not mandatory.

4. Strong knowledge of network administration, data security practices, and enterprise software systems relevant to shipping operations (e.g., ERP systems).

5.Proficiency in troubleshooting hardware/software issues both onshore and onboard vessels.

6. Proven experience managing teams effectively with strong interpersonal skills to foster collaboration.

7. Ability to lead projects from conception through execution while managing resources efficiently.

8. Excellent problem-solving skills with a strategic mindset to identify technology needs and opportunities for improvement.

9. Capability to conduct risk assessments related to data security and operational efficiency.

10. Strong verbal and written communication skills to convey technical information clearly to non-technical stakeholders.

11. Ability to train staff on new technologies effectively.

Your Tasks

· Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.

· Drive sales improvement through regionally harmonized processes.

· Establish clear understanding of customer expectations and requirements.

· Lead and manage customer presentations and proposals.

· Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.

· Develop and manage after-sales strategy for each of the designated account customers.

· Provide customer-oriented service at all times relating to specific sales and customer expectation issues.

· Be the first line contact point for all customer related interaction (eg escalation management).

· Contribute to the regional bidding or RFQ process when requested.

· Conduct of business reviews.

· Managing a virtual team.

What You Bring

· Preferably 5 years of account management/development and corporate consultative/solution-based sales experience in a service-related industry.

· Familiarity with the International Express/ Air Transportation industry will be an added advantage.

· Strong teamwork / collaboration skills.

· Excellent communication, presentation, networking and interpersonal skills.

· Prior experience in account management of large enterprise customers.

· Good track record of working with other functional teams.

· Degree in Business or related discipline preferred.

Xtremax is seeking a suitable candidate for a Senior Project Manager to lead complex, small to medium sized IT projects. Talents should have experience leading mid-to-large scale IT projects with contract value of more than S$1 million. You’ll be managing a project team with Project Executives, liaising with clients and other stakeholders.

Responsibilities

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan
• Review project plans to determine the timeframe, costing and the procedures for accomplishing the projects
• Manage the execution of a range of process activities from request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget
• Manage and track alll aspects of project scope, changes, issues and risks that affect implementation
• Manage and plan the resources required from user requirement, development of functional specification, testing and user training
• Co-ordinate with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Responsible for the team's projects deliverables by conducting regular status update meetings with team

Requirements

• Strong communication skills
• Bachelor's Degree
• 4 to 5 years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred

Key Accountabilities

· Perform frontline operations that includes registration/appointment, scheduling/referral booking and cashiering duties.

· Provide excellent patient service.

· Attend to patients’ general enquiries via phone and email.

· Maintain high levels of hygiene for all products, equipment etc.

· Maintain accurate stock records.

· Prepare patients for procedures. (Training will be provided.)

Working location within walking distance from Bukit Panjang MRT.

Clinic Operating hours

5.5 days work week.

OR

44 hours of work per week

2 days rest per week (1weekday + 1 weekend)

SGD2000 – SGD2600

Requirements

• Experience in working with diverse group of professionals/personnel.
• Frontline customer service experience is an added advantage.
• Relevant work experience in healthcare industry would be an added advantage.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A Research Assistant position is available immediately in the Li-Ren Kong and Sanjay De Mel research team. The position is funded by a thematic grant under NUS Centre for Cancer Research (N2CR) to investigate the key drivers in multiple myeloma, with the eventual goal to develop a ex vivo screening model for drug development.

Duties & Responsibilities

Research:
- Handling and processing clinical samples for genomics and proteomics analyses, including the establishment of long-term culture models for in-depth molecular characterization and functional studies.
- Organize and document experimental results systematically.
- Analyse data and summarise findings for the research team.

Administrative duties:
- Assist with lab housekeeping and administrative duties as needed.
- To maintain the N2CR Avatar portal, including registering & updating new entries and keeping track of the usage of the portal.
- To assist with administrative or ad hoc duties under the N2CR organoid interest group.

Qualifications

- Bachelor’s or Master’s degree in molecular biology or cancer biology.
- Knowledge in cell culture and basic molecular biology techniques.
- Effective communication and presentation skills, with ability to work independently.
- Prior experience on handling human patient material or organoid culture is preferred.
- Experience in laboratory management is preferred but not essential.
- Ability to communicate fluently in written and spoken English

Interested applicants should include the following documents in the job application
1) Curriculum Vitae (CV)
2) Summary of past research experience
3) Description of long-term plans
4) 3 referees including their name, contact information (email) and relationship to applicant

Deployment:

Mon to Fri- 6.45 AM to 3.45 PM

Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Handle calls, walk-in enquiries, delivery, school mails, parcels dispatch.
2. Attending to pupils who are unwell in the General Office (GO) and ensuring that the school’s early dismissal procedure is adhered.
3. Coordinate with Teacher in charge to update weekly school activities in the GO
4. Pack and prepare materials to be distributed to all classes
5. Compilation of simple information and statistics using MS Office
6. Filing and distribution of school correspondences and materials
7. Provide administrative support during major school events e.g P1 orientation etc
8. Any other duties as assigned by School