Food and Beverage Manager duties and responsibilities

• Plan, forecast and execute food and beverage orders
• Process customer complaints patiently
• Plan alternative recipes for customers with special dietary needs
• Check food and beverage supplies and place orders when needed
• Track and order shipments
• Communicate and build strong relationships with vendors
• Adhere to food, health and safety standards
• Plan, hire, train, oversee and manage the members of staff
• Oversee and supervise the welcoming of customers
• Always strive towards an exceptional customer experience

Food and Beverage Manager requirements and qualifications

• X years of experience in managing food and beverage or similar role
• Customer oriented approach
• Excellent communication, interpersonal and leadership skills
• Critical thinker and problem-solving skills
• Team player
• Good organizational and time-management skills
• Preferably previous experience in serving in restaurant
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

• Responsible for day-to-day admin duties for office management and ensuring smooth operations of the office.
• Organise and process the payment of administrative related invoices and property management expense tracking.
• Liaise with tenants/contractors for facility/property management.
• Facilitate travel arrangements for corporate office staff as required.

Requirements:

• Diploma in Business Administrative or equivalent
• At least 2 years of relevant working experience
• Proficient in MS Office; Word, Excel & PowerPoint
• Outstanding communication and writing skills to communicate with Stakeholders/external parties.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary/Objective:

As a Retail Manager for our worldwide cruise operation, you will play a pivotal role in overseeing various aspects of our retail business. Your primary responsibilities encompass sales and customer service, sales and marketing, staff management, and budget oversight. Your goal is to ensure a seamless and successful operation while maintaining a high standard of customer service.

Responsibilities:

1. Promote our travel packages and cruise-related products to potential customers.

2. Collaborate closely with the product development team to enhance awareness and boost sales of destinations, tour packages, and services.

3. Plan monthly staff schedules in advance to ensure adequate manpower during daily office operating hours.

4. Recruit, train, and manage sales staff.

5. Manage the budget for the sales counter, ensuring expenses are within budget while maximizing sales and profits.

6. Monitor and improve staff performance to meet sales targets.

7. Verify booking accuracy upon reservation.

8. Resolve customer complaints beyond individual staff capabilities.

9. Address and rectify staff mistakes and negligence, preventing losses due to incorrect bookings and tabulation errors.

10. Collaborate with the product development team to increase awareness and sales of destinations, tour packages, and services.

11. Coordinate workforce and setup for road shows and travel fairs.

12. Respond to inquiries via online platforms forwarded by eCommerce.

13. Interview and assess potential candidates, when necessary.

14. Provide customers with information on travel terms and conditions, including cancellation policies.

Requirements:

· Degree or diploma in travel and tourism, hospitality, business administration, or a related field is preferred.

· Previous experience in a customer-facing role, preferably in the travel industry.

· Strong leadership skills to effectively manage and motivate a team of sales staff.

· Excellent communication skills, both verbal and written in English.

· Proficiency in using Office applications; knowledge of reservation and booking systems is advantageous.

· Strong selling skills are necessary to drive revenue growth and meet sales targets.

· Excellent customer service skills are essential to ensure customer satisfaction and encourage repeat business.

· Effective task prioritization and time management skills.

· Ability to identify and resolve issues quickly and effectively, especially in critical situations.

Remuneration & benefits will commensurate with qualifications & experiences.

Apply now with detailed resume, including present & expected salaries to:

THE HUMAN RESOURCE DEPARTMENT

150 South Bridge Road,
#07-01 Fook Hai Building
Singapore 058 727

Alternately, please click APPLY NOW to submit your application.
We regret that only shortlisted candidates will be notified.

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The purpose of Risk and Response is to mitigate and lessen escalation. We collaborate with cross-functional teams to create and improve product capability, features, and tool ability to detect risks at an earlier stage, monitor possible online risks, and respond to any emergency risk trends in a speedier manner.

Responsibilities

- Responsible for the design of data products, including data monitoring, data analysis, data insight, and algorithm-related platforms;

- Work closely with the business team to develop a deep understanding of the business and provide the business with insights, recommendations, and solutions from the data perspective and analysis;

- Participate in the operation and maintenance of data products, promote product landing, continuously gather feedback from users, and keep tracking product adoption and performance;

- With strong data sensitivity, collect and analyze feedback from users, stakeholders, and other teams to shape and optimizing products and drive continuous improvement of user experience;

Requirements

- Bachelor's degree or above, 5+ years of data product management or related experience; Preferably in Statistics, Mathematics, Computer Science, or equivalent technical degree; Data products, data analysis, data development working experience is preferred;

- Familiarity with data platforms, including but not limited to data visualization, metric management, feature management, algorithm engineering, portrait analysis, analysis and diagnosis, permission platform, etc.;

- Proven entire experience in planning, design, execution, and launch of successful data products;

- Data-driven and have a good sense of data; Excellent data analysis skills and strong understanding of data, data platforms, and related technologies;

- Self-motivated, practical, honest, and good at cooperation; problem-solving aptitude, the ability of excellent workload management, and willingness to accept challenges;

- Excellent communication and collaboration skills, detail oriented and receptive to feedback.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ROLE OBJECTIVE

To spearhead and lead overall business for the company

MAIN ACTIVITIES/TASKS

• Spearhead new business opportunities and implement business strategies to generate leads and revenue in corporate partners, schools and special interest groups segments
• Conduct marketing activities to lead overseas marketing presence
• Lead business development and partnership initiatives
• Keep abreast of market developments and monitor the competitive landscape
• Involved in strategic business planning with franchisees to achieve sales and business objectives
• Establish and manage compliance of policies in alignment with HQ initiatives
• Manage operations and oversee operations procedures
• Present regular project reports to update on activities and performance of the division
• Oversee and coordinate with the senior management team of the company, Sales & Marketing, Service, Operation, Finance & Administration.
• Develop clear sales & marketing plans based on HQ’s and local sales strategies. Drive efficient execution at the country / regional level to achieve exponential sales results.

JOB REQUIREMENTS

• Degree or Post Graduate Diploma in Marketing/ Business Administration / Mass Communication or its equivalent
• Minimum 15 years of relevant working experience, preferably with working experience globally
• Proven success in generation of leads and sales
• Excellent communication and interpersonal skills with influencing and negotiation capabilities
• Proactive and dynamic team player who is committed to delivering outstanding performance
• Possess strong business acumen and decision making skills
• Proven ability to establish profitable enterprise in complex market regions
• Familiar with franchise management and franchise business contractual matters
• Analytical with business acumen and excellent project management skills
• Result-oriented and able to multi-task with a high drive to deliver within limited timelines and budgets
• Location: to be assigned

Responsibilities

• Plan and develop marketing and communication materials such as collaterals, newsletter, signages, photography, videos, social media platforms to profile services and expertise
• Propose and develop internal communication materials to build cross knowledge sharing and engagements within the department.
• Plan and propose digital marketing campaigns of the departments’ services and people on social media platforms.
• Enhance and update the contents and visuals of the departments’ internet and intranet webpages.
• Plan and organise corporate/public events to increase awareness of our services and profile.
• Propose ideas to enhance the interests and engagement of audience to the events.
• Assess and coordinate corporate visits involving senior level guests / officials.
• Handle media relations including media briefings, press releases, TV appearances, etc.
• Formulate media relations strategies to profile the department’s services positively through well-placed media stories.
• Be the liaison with the relevant parties (internal or external) for joint announcements, or if our staff are invited to media engagements.
• Work with vendors on any of the above, if required.

Requirements

• Bachelor degree preferably in Mass Communications or multimedia
• Minimum 2 years of relevant work experience
• Experience in social media marketing communications
• Good communication and interpersonal skills
• Enjoys writing, basic and logical layout of eDMs and conversant with Microsoft and Adobe software.
• Creative, willing to think out-of-the-box and able to accept alternatives.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24004.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate, and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

Team Introduction

The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The Human Moderation product team is responsible for optimizing the core human moderation metrics in coordination with OPS team, and designing the process, strategies and toolings to empower OPS team. We build and improve lots of products such as Moderation tools, management tools, training tools to improve the efficiency, quality and user experience of the moderation team.

What you will be doing:

1. Responsible for the construction of overseas content security Human Moderation platform, participate in the whole process of product planning and demand management, promote the scientific and efficient management and application of the Ops team, and improve the overall efficiency and experience of the business;

2. Connect with the business team, go deep into the business scenarios, dig out the pain points of business needs, dismantle them into executable products/operation paths according to the problems, and build a generalized platform capability;

3. Collaborate with the teams of all directions in the platform to unify the review rules, provide efficient and versatile product tools, and promote the standard and efficient operation of the entire process of product projects;

4. Responsible for data analysis after product launch, tracking and optimization effects, and promoting continuous product innovation and optimization.

Qualifications

- Bachelor's Degree and above in relevant fields, Engineering or Computer Science background is a plus;

- Working experience as a Product Manager in ToB tools / SaaS / Platform products in high growth in the tech/software/internet industry with demonstrated success in launching new products and features;

- Experienced with Workforce Management systems (Beisen / Workday / SuccessFactors/ PS / SAP /UF / HRIS work experience is preferred.

- Knowledge of scheduling/attendance/ working hour management/performance review is a plus;

- Strong understanding of business, able to relate to users' pain points. Has good business sense, communication skills and strong cross-functional collaboration skills;

- Data and result-driven with strong analytical skills, using data to support decision-making;

- Able to prioritise under a short timeframe with multiple counterparts and stakeholders to achieve the business goal;

- Have a strong ability to work under pressure, have the courage to overcome difficulties, and accept challenges;

- Self-starter with strong learning ability, curiosity, and business acumen to drive a new product to support a new business.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals while ensuring that the major risks and risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship, conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist in AML/CFT
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Proactively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with Mainland branches and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports

Requirement

• Recognized bachelor degree and above , preferably in Business,
  Accounting, Banking and Finance, Economics or other related
  disciplines
• At least 5 years of relevant experience as relationship manager

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

The Company

This is an exciting opportunity to be part of an established Luxury Retail Group with growing presence in Asia. Due to evolving business needs, we are actively recruiting for an Assistant Finance Manager to look after the SEA region.

The Role

Reporting to the Finance Manager directly, you will be the key point of contact for financial reporting in SEA and work closely with the regional departments and the local accounting team. The key responsibilities include driving GL review, accruals planning, procure to pay analysis, tax reporting, reviewing monthly, quarterly and yearly actual reporting in the group consolidation tool. You will also play a supporting role on cost center reporting, operating expenses and capital expenditure in order to support the budget process and opex variance analysis. Other key responsibilities include being the key point of contract to the outsourced service providers and attend to queries with solutions. Ensure appropriate work processes are adopted in adhering to strict reporting datelines.

Your Profile

To qualify for this role, you must have a Bachelor’s Degree in Accountancy with minimum 8 years of relevant experience ideally within Retail or FMCG industry. It is essential to have strong knowledge of financial reporting standards and regulations and familiarity with SAP. We are seeking an analytical and meticulous Assistant Finance Manager with excellent interpersonal skills and ability to work well with different stakeholders.

Apply Today

Please send your resume, in WORD format only and quote reference number GC12913237, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd |Co. Registration: 200612189E | EA Licence No: 07C5595 | EA Registration No: R1109282

Key Responsibilities

• Support the Finance Director to oversee all aspects of Finance Functions, such as Financial Accounting, Regulatory requirements, Operational and Management Reporting and Financial Controls

• Manage month-end Closing and Financial Reporting, both at Group and Local level

• Perform high level closings controls to make sure Financials are accurate, consistent and in line with expectations

• Ensure accurate and timely submission of monthly Financial, and Management Reports

• Perform analytical reviews and prepare timely dashboard on KPIs to Management Team

• Prepare the Annual Operating Plan, Forecasts and Budget, and monitor deviations vs. Budget

• Drive, analyse and forecast P&L based on updated business conditions

• Oversee the compliance of all accounting policies and ensure internal controls are aligned with the requirement of the Group and other Statutory or Governing bodies

• Support the Finance Director on Operational topics such as business continuity, procurement, and risk management

• Manage and coordinate processes with the offshore Shared Services Centre

• Drive process improvements and improve operational efficiency

• participate in ad hoc projects as assigned

Job Requirements

• Degree in Accounting or Finance with professional accounting qualification

• Knowledge of Credit Insurance market specificity an advantage

• 7 to 10 years of Insurance accounting and Reporting experience with strong knowledge of IFRS

• Good business acumen

• Strong analytical and problem-solving skills

• Self-motivated with strong sense of responsibility and ability to work independently

• Good interpersonal and communication skills

• Proficiency in MS Excel, knowledge of SAP an advantage

• Candidate with less experience will be considered for the position of Assistant Finance Manager

about the company

Our client, one of the full-service brokers in Asia covering insurance, trust and family office advisory services to high net worth clients and affluent families.

about the job

In this position as a Case Manager, you will be expected to generate highlights/quotes/insurer’s illustrations for sales consultants’ meetings and provide new business sales support and after-sales policy services support. You will be expected to follow internal processes and ensure proper documentation are obtained and filed in CRM.

Your responsibilities will also include case submission to different carriers and follow-up/negotiation with the insurers or underwriters, ensuring that the client's documentations are complete, aligned and satisfied with organization & carrier compliance and due diligence.

skills and experience required

• 2+ years of case management experience with HNW clients preferably in the insurance broking or life insurance industry
• Strong understanding of different underwriting requirements from the insurers to submit cases efficiently
• Demonstrated ability to multi-task and perform well under extreme deadlines
• Excellent communication and interpersonal skill

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Verticurl (a WPP Company) is looking for people who are passionate about digital marketing and technology’s ability to fuel creativity. The Senior Client Services Manager will be a critical member of our growing team in Singapore. Be a part of a high calibre professionals from around the world when you join our team.

• Join a leading global organization that specializes in Marketing Technology (MarTech)
• Work with talented and multi-cultural colleagues and agency partners in APAC
• Be constantly exposed and a step ahead in learning new marketing technologies

Customer and Partner Success

• Accountable for growth of key accounts. Drive and manage client relationships. Develop success plans for clients that outline their critical success factors and provide recommendations on CX best practices.
• Collect client briefs and requirements for new projects and oversee internal delivery teams to ensure quality standards and client satisfaction are met.
• Manage the prospects from the lead stage to the opportunities stage to deal closure. Regularly monitor customers for potential additional revenue opportunities.
• Perform sales presentations
• Proposal preparation of non-technical areas & coordination
• Drive and coordinate contract negotiations
• Relevant sales-related activities
• Build strong relationships with clients, partners and marketing leaders to provide strategic advice on channel expansion, optimization, and business growth
• Optimizing opportunities through proactive planning and the execution of sales plans and strategies which ultimately stimulate demand.
• Support Sales for APAC market expansion initiatives
• Work with regional heads of the Client service team, MarTech functional team and regional sales to provide recommendations for clients. Successfully driving the execution of these marketing programs in the country.

Project Management

• Help oversee project plans with the delivery team, monitor task completion, and achieve project milestones
• Manage day-to-day operational aspects of project scopes and affectively apply Verticurl’s project methodology
• Prepare for customer engagement reviews on project status and follow quality assurance procedures
• Lead marketing insights projects by analyzing client channel strategy, data and performance and effectively communicating findings
• Help clients identify the right marketing key performance indicators, highlight areas of improvement, and influence strategy
• Act as a subject matter expert and drive the adoption of client’s investment in their CX platform. Prepare monthly and quarterly business reviews to share marketing insight and industry best practices.

Skills & Qualifications:

• Master or Bachelor’s degree in marketing, business or any related field
• This role is based in Singapore
• At least 8 years working experience
• Having an understanding of various marketing technology platforms
• Exceptional communication skills
• Ability to apply creative and analytical thinking and provide solutions in an always dynamic work environment.
• Must be able to work independently and function as a strong team player in a multi-cultural and multi-agency environment.
• Pro-active, resourceful, detail-oriented and capable of handling a high volume of work.
• Results-oriented and a strong ability to prioritize and meet deadlines.
• A positive attitude is a must and a desire to grow within an emerging organization.

HUMAN RESOURCE ASSISTANT

JOB DESCRIPTION

Principal Responsibilities

I. Human Resource Administration

a. Manages and administers the employee database, including employee details, job changes, salary, etc.

b. Ensures the preparation of all correspondences to employees ie. employment, confirmation, termination, promotion, etc.

c. Maintenance of employee leave records, including leave due and taken both paid and unpaid. Monitors outstanding leave and ensures that they are cleared in a timely manner.

d. Foreign worker administration. Responsible for processing and renewal of any necessary employment related permits as well as repatriation of foreign workers.

e. Keeps abreast of changes to employment law as far as they impact on pay and benefits to ensure that regulations are followed. To bring any concern regarding compliance with employment law to the attention of the Office Manager.

f. Administration of employee confirmations and appraisals. To liaise with management to ensure that confirmations, appraisals, yearly reviews are done on time, documented, and kept in employees’ P-files.

g. Assist in the recruitment process whenever necessary.

h. To complete regular and ad-hoc questionnaires as required by the Ministry of Manpower.

II. Payroll

a. Manages and administers the payroll process, including computation of all pay, allowances, and deductions; ensures that complete records are maintained and that employees are paid on time.

b. Administers and process non-payroll benefits, such as medical entitlements, claims and payments.

c. Ensures that pay and allowances claimed appear reasonable and have been correctly authorized; to bring anomalies or concerns to the attention of management.

d. Ensures that all statutory deductions, income tax returns, NS and maternity leaves submissions and other contributions are correctly processed and reported as required on a timely basis.

III. General

a. Ensures that personnel files are kept complete and up to date, securely stored to maintain confidentiality and protect the interests of the Company.

b. Keeps the Managing Director advised of any problems, difficulties, or other developments as they occur.

c. Recommends from time-to-time changes to procedures, processes, and work practices to improve efficiency.

d. Provides regular and ad-hoc management reports (ie. labour cost, leave outstanding etc) on HR matters.

e. The HR & Finance Executive is required to maintain petty cash records, to order stationary supplies.

Characteristics

a. Personality Traits:

i. Meticulous, has an eye for details

ii. Strong communication skills – the individual will be an effective communicator

iii. Ability to Motivate and Build Teams

iv. High energy levels – the work environment is fast-paced, and demands a flexible individual with a passion to succeed

v. Ability to manage with minimal supervision

vi. Maturity

b. Education – Formal HRM Qualifications will be a great plus

c. Experience – At least 2 years of working experience, preferably in an international environment

d. Willing to comply with company standards

e. Must be able to exercise flexiblity hours in completing work

f. Willing to work 44 hours per week, with occasional overtime as and when required

g. Must be fluent in English spoken and written

h. Must not discriminate against individuals based on gender, race, creed, religion, national origin, age, or disability

Successful candidate can look forward to work based in the head office in a fun-working environment.

Salary commensurates with HR experience. No visa required for this position.

• Perform administrative and secretarial duties, including but not limited to archival and storage of documents, scheduling meetings, preparation of meeting minutes / reports, processing invoices / expenses and data entry.
• Coordinate travel arrangements for Management and staff including organizing flights, hotel accommodation and visa applications.
• Support department’s core activities on business monitoring and audit issue management.
• Maintain office equipment and supplies.
• Coordinate ad hoc department events.
• Receive and sort incoming mails for department.
• Assist in preparing regular and ad hoc departmental reports, presentation as well as training materials.
• Support department’s effort for continuous administration improvement with active involvement during implementation.
• Maintain good working relationship and partnership within and across departments as well as stakeholders in Tokyo Head Office and external parties.

Job Requirements:

• Minimum Diploma qualified.
• Minimum 1 year of experience in administrative or planning capacity.
• Experience working in fast paced environment such as banking would be advantageous
• Good work attitude, time management and communication skills
• Ability to multi-task and flexibly support a variety of tasks across the team, including but not limited to secretarial and administrative matters
• Strong PC skills (MS Excel, Powerpoint, Word, Teams)
• Strong experience in administration support
• Good experience in coordinating events and schedules for management

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10063906

As a Service Delivery Manager for APJ, you will be required to assist our clients in variety of their concerns to support and resolve issues effectively.

Responsibilities:

• Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
• Participate in global governance and change management supporting several IT divisions
• Support Digital projects, roll-outs including localizations and support.
• Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
• Finalize Patching Strategy & ensure the change mgt plan
• Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
• Change management: set up, realize and animate training plans, provide assistance to users
• Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
• Team management skill and experience is requested for Tech Lead.

Profile

• Minimum Diploma or Bachelors in Engineering or Business
• Experience working in several roles in Mobile, Web and API’s development projects.
• Minimum 5 years’ experience IT Service Delivery (including Incident, Problem. Change, Service Request, Knowledge, Service Level Management)
• Experienced in ServiceNow in order to activate relevant features of ServiceNow (eg: Change Mgt - black out windows, CAB Workbench..)
• Devopsknowledgeable
• Technical knowledge in various technology and project management tools.
• Have been exposed to multi projects implementation and support.
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Experience in supporting different business units and stakeholders and countries
• Prior working experience in distributed and MNC
• Good command over English.
• Should have excellent Problem-Solving Skills

The team working on products in Reality Labs (RL) is on a mission to build the next computing platform centered around people. We continue to push the state-of-the-art and groundbreaking research into emerging technologies, software, and hardware that will help bring this vision to life. We are building a team focused on building new products and supporting existing, in-market products that support this mission.

As part of the International Product Marketing (PMM) team, we are seeking an experienced Product Marketing leader to drive and manage RL's portfolio of products across our APAC footprint. This candidate will spend a majority of their time developing and executing strategies that support RL's product growth internationally, while keeping an eye on overall portfolio performance and incorporating customer feedback to improve our products and services. To be successful, the candidate will bring a combination of strategic vision, strong communication skills, collaborative mindset, and international product marketing experience with key focuses in sales, marketing, and post purchase. Specifically, we are looking for a candidate with an understanding of the nuances of operating a CE business across a wide variety of customer types, geographies, and competitive environments. Additionally, the ideal candidate has worked in highly cross-functional, dynamic environments built to move fast with a lot of urgency. Finally, the ability to ruthlessly prioritize, and pivot quickly as needed to manage changing priorities is second nature to this position.

RESPONSIBILITIES

• Lead market specific growth initiatives for the APAC region through quantitative analysis, qualitative feedback and represent the customers point of view internally with Product Marketing, Marketing Communications, Sales and cross-functional teams in the prioritization, design and development of innovative devices and experiences
• Bring a point of view to the team, informing and guiding strategic decisions and tradeoffs related to product growth in international markets
• Support content stakeholders (prioritization, localization, etc) across international markets
• Define prioritization, strategy, roadmap and success metrics across a range of cross-functional business initiatives to achieve product and engagement growth and life-cycle management for a portfolio of hardware and software technologies
• Lead the definition and development of the business strategy across the organization that is grounded in the consumer journey framework, user insights and market dynamics
• Partner with the marketing team on development of marketing programs and strategies that tap into consumer insights
• Partner with our Sales team on category analysis, presentation materials and in-store/online creative assets for in-market products
• Partner with our product marketing teams for region specific support that will go across our entire reality labs portfolio

MINIMUM QUALIFICATIONS

• 6+ years experience with inbound or outbound product marketing for consumer tech hardware and/or software for hardware products
• Combination of strategic product marketing experiences and hands-on tactical execution
• Experience with customer research and proficiency in using data and insights to inform product and GTM strategy
• Experience working in a cross-functional capacity within a fast-paced, changing environment
• Experience delivering product launch results with internal and external partners including Production, Brand, Sales and External Communications

PREFERRED QUALIFICATIONS

• Product Marketing experience in consumer hardware, software products and electronics
• Product Marketing experience in consumer electronics, marketing communications, and/or product management
• Domain knowledge in AR/VR, wearable devices, mobile devices, and/or hardware/software platforms
• Experience with both early-stage products and established products ​​​​​​​
• Experience with end-to-end product lifecycle management
• BA/BS degree in marketing, business, product development, or related field
• MBA degree

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Enterprise Products team is seeking an experienced, insightful and forward-thinking leadership-level Program Manager to identify, design, implement, and scale efficient and effective Product Operations programs. In this role, your primary responsibility will be to develop, facilitate, and oversee sound operational processes and program management practices in support of the Enterprise Products organization, including: scoping, initiating and managing programs and related project portfolios, and providing program management services to Enterprise Product’s teams (i.e. Operations, Engineering, Product Management, and Application Management, etc.). This is a leadership individual contributor role within Enterprise Products and the ideal candidate will have a proven track record partnering with and influencing executives, managing complex programs, strategic and tactical execution of operational processes, and strong working knowledge of an Enterprise Engineering organization.

RESPONSIBILITIES

• Build, scale, and execute programs that drive strategic priorities from ideation to implementation, primarily through strong program management principles and hands-on management (program examples: introducing standards across disciplines to improve cycle time, reducing on-call burden/enabling Engineering productivity, improving/implementing business operating/governance models, driving quality initiatives across disciplines, etc.)
• Proactively identify areas opportunity to increase rigor, uplevel hygiene, drive efficiency, improve systems/processes and build/lead programs while ensuring compliance and maintaining business velocity and flexibility
• Identify and solve large scale, ambiguous and complex problems with company/org-wide impact and drive org-wide strategic improvements
• Develop detailed analysis, plans, milestones, deliverables and overall status updates related to program management
• Employ problem solving and analytical skills to facilitate program decision making, unblocking and risk mitigation
• Develop processes that drive standardization through operational excellence and rigor and work with Enterprise Product organization to implement and drive adoption
• Develop strong executive, peer and stakeholder relationships, maintaining effective communication channels and influencing without authority
• Exhibit excellent judgment on sensitive and cross-functional issues, fostering collaboration between leaders, sub-teams, and the larger organization
• Drive efficiency through simplification, automation and continuous improvement of systems, processes and ways of working
• Promote use of data analytics to drive value measuring methodology for effective data-driven decision making and for continuous auditing and monitoring of benefits
• Promote thought leadership for new ideas and new ways of executing initiatives
• Establish best practices, promote standardization and serve as a mentor to full team of program managers

MINIMUM QUALIFICATIONS

• Expert level experience leading (hands-on) program management for large, complex, and ambiguous projects with multiple stakeholders and cross-functional teams
• Experience working with broad and geographically dispersed organizations, programs, and projects with a company-wide impact, including management of multiple concurrent projects
• Experience managing projects related to product operations, including production support, compliance (i.e. SOX automated controls, access management, security/privacy), and release management
• Demonstrated record of problem-solving and analytical skills, including presentation skills to leadership
• Effective communication skills and experience to influence peers and leadership to gain buy-in and drive programs to completion
• Expert-level organization, with project and process management skills and a track record of dependable follow-through
• Experience in a fast-paced environment and willingness to play high and low – to think strategically and also dig into the details and execute
• Experience with collaboration tools such as Microsoft 365, Google G suite, and other Project Management tools in an enterprise environment
• Experience with proprietary in-house built systems, information security, corporate systems (e.g., Oracle, Salesforce, Workday), and working with internet scale data reporting analysis
• 13+ years of experience in Project/Program Management with a demonstrated track record of delivering business value using technology solutions in high-tech operations space
• 8+ years of experience supporting product organizations in partnership with IT organizations

PREFERRED QUALIFICATIONS

• Bachelor's Degree in relevant field
• Experience with hands-on involvement solving technical problems
• Deep understanding of the product development life cycle across various areas of business operations (finance, revenue, people experiences, supply chain, recruiting, workspaces, etc.)
• Strong understanding of IT and Product Operations, applications and technology stacks

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Do you like working with data? Do you want to use data to help drive the direction of products that empowers people around you to do their best work? If yes, we want to talk to you. The modern workplace is evolving at lightning speed, Meta is evolving its products and policies in ways that address these challenges while maintaining the best parts of its culture. As part of Enterprise Products, you'll be building world class Enterprise products for Meta.

We're looking for a leader in our Data Engineering team to work closely with Product Managers, Data Scientists and Software Engineers to support product launches and roadmaps by building the data architecture that informs and drives insights. The perfect candidate will have strong data infrastructure and data architecture skills, a proven track record of leading and scaling BI teams, strong operational skills to drive efficiency and speed, strong project management leadership, and a strong vision for how BI can proactively improve companies.

RESPONSIBILITIES

• Proactively drive the vision for BI and Data Warehousing across a product vertical, and define and execute on a plan to achieve that vision.
• Define the processes needed to achieve operational excellence in all areas, including project management and system reliability.
• Build a high-quality BI and Data Warehousing team and design the team to scale.
• Build cross-functional relationships with Data Scientists, Product Managers, User Experience Researchers and Software Engineers to understand data needs and deliver on those needs.
• Manage data warehouse plans across a product vertical.
• Drive the design, building, and launching of new data models and data pipelines in production.
• Manage the development of data resources and support new product launches.
• Drive data quality across the product vertical and related business areas.
• Define and manage SLA’s for all data sets and processes running in production.
• Manage the delivery of high impact dashboards and data visualizations.
• Development experience in at least one object-oriented language (Python, Perl, Java, etc.).

MINIMUM QUALIFICATIONS

• Communication and leadership experience, with experience initiating and driving projects.
• Project management experience.
• Experience scaling and managing 3+ person teams.
• 6+ years of experience in BI and Data Warehousing.
• Experience in SQL.
• Data architecture experience.
• BA/BS in Computer Science, Math, Physics, or other technical fields.

PREFERRED QUALIFICATIONS

• Experience with building scalable data solutions
• Experience with Hive, Presto, data visualization tools (e.g., Tableau), and/or relational database management systems

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The overall objective is to deliver high-quality compliance support and risk management service to Group businesses in Singapore and to direct and oversee all local regulatory compliance and risk management activities.

To be responsible for providing strategic compliance advice to the respective Singapore businesses and ensure the day-to-day compliance obligations are discharged in a timely and accurate manner.

This post requires significant attention to detail, professionalism, ability to multi-task and having excellent organisational, prioritisation and communication skills. In addition, the successful candidate will be required to adhere to internal policies and procedures

Responsibilities and Duties

• Knowledge of regulatory framework - financial services regulations and legislation, AML/CFT legislation and associated guidance.
• Understand and ensure all regulatory aspects are considered and applied when risk assessing and reviewing files in line with AML/CFT legislation, regulations, rules and guidance for the applicable jurisdiction.
• Reviewing and approving due diligence information and documentation to ensure compliance with Singapore anti-money laundering legislation, regulations and associated regulatory guidance.
• Review of transactions, periodic/ trigger event reviews and onboarding.
• Disseminate MAS circulars and announcements.
• Conduct compliance monitoring programme testing.
• Assist with review of policies and procedures.
• Assisting in completion of compliance reports, updating internal systems with relevant data and assisting with ad hoc regulatory projects as required; and
• Ability to meet deadlines will be required.
• Act as the backup operational relationship lead with the MAS and other relevant external authorities and stakeholders.
• Promote and ensure appropriate observation of the three lines of defence model.
• Provide timely and accurate advice to the Singapore board/s and staff members on compliance and risk matters.
• Working knowledge of trust and company structures, ownership chains and have a good understanding on what are the underlying assets within the structures.
• Ensure compliance with company standards, policies and procedures.

Experience and/or qualifications

• Strong knowledge and understanding of AML legislation and regulations in the relevant jurisdictions.
• Strong knowledge and understanding of the evidence required by the Regulator in terms of CDD, Source of Wealth/Funds.
• Knowledge of Trust and Company administration, organisations’ structures.
• Attention to detail.
• An investigative mind set.
• Experience in risk identification, qualification and mitigation (desirable).
• Prior experience of working for a corporate and trust service provider (desirable).
• ICA/STEP/ICSA Qualification (desirable).
• Use of Navision and document management systems (desirable).

Personal Attributes

• Demonstrate initiative, autonomy, adaptability, maturity and sound judgment.
• Excellent communication and listening skills with the ability to interact effectively with compliance and client service teams.
• A well organised, methodical worker who demonstrates excellent analytical skills.
• Excellent communication and listening skills with the ability to interact effectively with client service teams.

Grant Thornton is a global professional service network of over 68,000 people in over 130 countries. Our team in Singapore is growing rapidly and we know this success is made possible by our people. That’s why we make sure our people have the right tools and environment to thrive.

Each individual at Grant Thornton Singapore is empowered to be themselves within an inclusive team. Our supportive structure gives our people the autonomy to shape their careers and drive positive change in the firm. It’s an exciting time to join us as we grow with organisations of all sizes and industries in Singapore, across the region and in the world.

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities

• Servicing a portfolio of clients’ globally mobile employees in Singapore. This includes the review of tax returns, tax clearances, employer year end form, coordinating overseas compliance and global mobility advisory work.
• Providing Singapore tax advice and compliance for employers with stock options, Restricted Stock, Restricted Stock Units and other forms of incentive plans
• Reviewing payroll and providing employers with advice on their employer obligations
• Assisting with marketing and business development, and
• Mentoring and developing our trainees.

Qualifications and requirements

• Any recognised bachelor’s degree in any discipline or equivalent qualification in accounting
• At least 3 years of relevant tax working experience
• Attained / attaining accreditation from the Singapore Chartered Tax Professionals (SCTP) would be an added advantage
• Able to work with complex and detailed information, organised
• Attention to details and ability to manage multiple engagements at the same time
• Familiar with Microsoft Office
• Highly motivated with the ability to work both independently and as a team player
• Skilled in writing, interpersonal communication skills in building rapport and collaborating effectively with other team members

We are proud to be an equal opportunity firm where we celebrate what makes each individual unique. We are committed to nurturing our inclusive workplace. So, no matter where you are from, we invite you to discover more about us.

Responsibilities

Analyze data, contribute regional and macro analysis to company publications, write recurring
and original research articles for company and other research publications, and substantively
contribute to our website commentary by covering economic indicators, writing blogs, and
writing detailed commentary pieces.

• Assume responsibility for forecasting and analyzing sub-national and country
  economies, acting as an expert for higher-profile economies in the Asia-Pacific region.
• Establish subject matter expertise and regularly contribute original research.
• Assume responsibility for complex individual custom contract consulting projects and
  relationships with minimal supervision.
• Works independently to create original research reports on forward looking topics for
  publication in monthly products.
• Assists with monthly forecast processes and takes responsibility for quality checks for
  broader range of components of the forecast.
• Responsible for equation estimation and model building, working independently but
  with final review by senior staff.
• May contribute to subscription product editing and participate in training of more junior
  economists.
• Participate in higher-profile media interviews, as necessary, in areas of expertise and the
  broader economy.
• Lead teleconferences and regularly present at client conferences individually or jointly
• Supervises an Associate Economist and/or Economist 1 or 2 including day-to-day
  management and writing and delivery of performance evaluations.

Qualifications

• PhD in Economics or related field and three plus years of experience -OR- Master’s degree
  and seven plus years of experience -OR- Bachelor’s degree and ten plus years of
  experience.
• Experience in macroeconomic analysis, technical writing, and econometric modeling
  software, and statistical analysis.
• Must be a motivated, responsible person who can work well with others independently
  of daily supervision
• Strong interpersonal skills are required in order to work directly with clients to fulfill
  scheduled customized products.
• Excellent writing and presentation skills.
• Ability to work independently and to supervise and train co-workers

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Grant Thornton is a global professional service network of more than 68,000 people in over 130 countries. Our team in Singapore is growing rapidly – and we know this success is made possible by our people. That’s why we make sure our people have the right tools and environment to thrive.

Each individual at Grant Thornton Singapore is empowered to be themselves within an inclusive team. Our supportive structure gives our people the autonomy to shape their careers and drive positive change the firm. It’s an exciting time to join us as we grow with organisations of all sizes and industries to create change in Singapore, across the region and in the world.

Audit Team

Our audit team supports businesses in this important compliance measure that builds transparency and a complete picture of your financial position and regulatory obligations. Using a global audit approach and methodology across all Grant Thornton firms, our team brings consistent, high quality audit services to companies across the globe.

The audit team’s flat hierarchy and culture of teamwork brings about an openness where team members of any level can raise their ideas and concerns to leaders and career coaches. As our clients are companies that span across a vast range of industries, our team members gain valuable exposure to industries that they are interested in.

In addition to career coaching, the firm encourages our people to learn continually and pursue their professional qualifications. Through sponsored tuition fees, study leave, and the support of colleagues, our people are able to take the next step in a fulfilling career.

Responsibilities

• Completing Audit reviews, agree Audit timetables, brief the Audit team (including other specialists), monitor budget and supervise more junior colleagues
• Building and maintaining strong client relationships, whilst recognising and assessing business growth opportunities
• Assisting your senior colleagues in the drafting and writing of new proposals
• Responsible for managing, motivating, and coaching team members, providing regular feedback and supporting their development
• Leading client portfolio, communicating with the lead partner as and when necessary.
• Seizing opportunities, adapting quickly and wisely to changing conditions to optimise growth for both our clients and ourselves
• Applying critical reasoning to bring clarity and insight by asking great questions, listening and drawing on our collective knowledge and experience to really help others grow
• Planning, directing, and completing Singapore statutory audits; developing and assignment: supervising staff; reviewing financial statements and related technical accounting issues, business development and facilitating cross border engagements.
• Working closely with partners, director and staff on client management and practice development.

Qualifications and skills

• Required degree in Accounting or Finance and completed qualification for one of the following: Singapore CA, ACCA, CA Australia, CPA Australia, ICAEW, US CPA, or equivalent
• Experience leading international engagements where other auditors are involved in the execution of the audit.
• Experience with variety of audit related projects, such as internal audit, compliance, and/or corporate finance experience. Experienced with audit requirements of the MAS forms requested to be signed off by auditors under each license.
• Ability to supervise staff and lead projects. Ability to develop and maintain outstanding client relationship. Ability to manage multiple engagements and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment. Ability to work additional hours as needed and travel to various client sites. Ability to work under tight deadlines if required.
• Strong technical accounting skills with proficiency in SFRS and SSA, as well as IFRS and ISA. US GAAP and SOX 404 preferred.
• Exceptional client service and communication skills with a demonstrated, including strong verbal, written, and presentation skills.
• Build rapport and collaborate effectively with others, creating a positive team environment.
• Strong leadership, business development, recruiting, training, and mentoring skills, coupled with excellent verbal, written, and presentation skills.
• Excellent analytical, organizational, and project management skills.
• Strong computer skills including proficiency in Microsoft Office Suite and audit preparation software.
• At least 7 years of experience in financial statements audit of funds and fund management companies with clear understanding of financial reporting requirements under the following MAS licenses: CMSL, RFMC and LFA and exempt LFA.
• Understand the calculations within the MAS reporting forms under each license.
• Adaptable and likes to work under a fast-paced environment

We are proud to be an equal opportunity firm where we celebrate what makes our employees unique. We are committed to nurturing our inclusive workplace and strongly encourage people from all backgrounds and walks of life to discover more about us.

Key Responsibilities:

1. Develop and maintain relations with the Company’s local client base key personnel and departments and ensure they are regularly updated regarding the Company’s services and capabilities.

2. Track client needs within the local market to enable the Company to develop and position its services in order to achieve the Company’s goals and objectives.

3. Track competition and develop price and local marketing strategies in line with Company’s regional and global goals and objectives.

4. Respond to invitations to tender from clients.

5. Liaise with other departments to ensure high-quality tendering, contract terms and seamless handover to operations.

6. Negotiate and close contracts for awarded projects.

7. Maintain tools and procedures for all phases of the sales cycle.

8. Seek to develop strategic alliances with appropriate third parties to enhance Company’s technology and services offerings.