Responsible for building relationships with prospective clients. This role required proactive outreach, excellent communication skills, and strategic mindset to expand business opportunity.

Key Responsibilities:

• Develop and implement business plans to increase business opportunities for the assigned customers/team. Demonstrates initiative in identifying new opportunities and converting them into actual sales.
• Align with the internal Product Team to conduct sales promotion activities for prospective and existing customers.
• Build and maintain strong relationships with potential and existing clients. Continue to conduct business meetings and customer visitations.
• Business performance review. Support customers' technical & business inquiries.
• Enhance products and technical knowledge and at the same time stay up-to-date with industry and market trends and conditions.
• Co-work with internal stakeholders and external business partners to derive a business plan for existing/new markets.

Requirements:

• Degree in an Engineering discipline (with minimum 5 years relevant experience).
• Positive attitude in challenging work environments.
• Proactive and persistent mindset.
• Ability to perform multitasking.
• Ability to analyse data and prepare reports and presentations.
• Good interpersonal skills to work with internal and external stakeholders.
• Familiar with equipment/automation solutions trends and manufacturing processes.

We are seeking an experienced and highly skilled Incident Response Consultant/Manager to join our team. The successful candidate will be responsible for providing incident response services to our clients, developing incident response plans, and managing the incident response program.

Key Responsibilities:

• Provide incident response services to clients, both local and overseas, including incident handling, investigation, containment, and recovery.
• Develop incident response plans for clients, including policies, procedures, and playbooks, tailored to their specific needs and risk profile.
• Work closely with clients to understand their business and technical environment and provide tailored incident response services and recommendations.
• Manage the incident response program, including leading incident response engagements, mentoring the incident response team, and providing guidance to clients on incident response best practices.
• Keep up-to-date with the latest threat intelligence and trends and incorporate this information into the incident response program.
• Conduct incident response tabletop exercises and post-incident reviews to continually improve the incident response program.
• Assist in developing proposals, statements of work, and other deliverables as part of the sales process.

Qualifications:

• Bachelor's degree in computer science, information security, or a related field.
• At least 5 years of experience in incident response management and cross-country IR experience.
• Knowledge of incident response frameworks such as NIST, SANS, or ISO.
• Understanding of the latest threats and trends in information security.
• Experience in leading and mentoring incident response teams.
• Excellent communication and interpersonal skills, with the ability to communicate technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISM, GCFE or GCFA are preferred.

Candidates possessing the following abilities/skills will be considered favourably:

• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Experience with incident response tools and technologies, such as SIEM, EDR, forensic tools, and threat hunting platforms.
• Knowledge of scripting languages such as Python or PowerShell for automating incident response processes.
• Familiarity with operating systems such as Windows, Linux, and macOS, and the ability to analyse system logs and network traffic.
• Experience with incident response in cloud environments, including AWS, Azure, or Google Cloud Platform.
• Familiarity with regulatory frameworks such as PDPA, GDPR, HIPAA, or PCI DSS, and their implications for incident response.
• Experience with incident response in a variety of industries, including finance, healthcare, government, or technology.

This is an exciting opportunity for an experienced Incident Response Manager with cross-country incident response experience to join a dynamic and growing organisation. The successful candidate will be part of a talented team and will have the opportunity to make a significant impact on the organisation's security posture. If you meet the qualifications and are interested in this opportunity, please submit your application today.

Job Responsibilities:

• Develop and execute the talent acquisition strategy for operational roles across all divisions, aligning with BreadTalk Group's overall business goals.
• Lead the Talent Acquisition team, providing mentorship, guidance, and performance management to ensure high standards of service delivery.
• Oversee the end-to-end recruitment process, including job requisitions, sourcing, screening, interviewing, and onboarding, ensuring timely and effective hiring for all operational positions.
• Implement best practices in recruitment to improve processes, including candidate sourcing, assessment techniques, and evaluation criteria.
• Collaborate with brand and hiring managers across all brands to understand their talent needs and deliver customized recruitment solutions.
• Build and maintain strong relationships with internal stakeholders to ensure alignment and continuous improvement in hiring practices.
• Develop and execute innovative sourcing strategies, leveraging various channels to attract a diverse and qualified talent pool.
• Implement and maintain an Application Tracking System (ATS) to track recruitment progresses, utilize metrics and analytics to track and report on the effectiveness of talent acquisition strategies and make data-driven improvements.
• Work with HR & Training team to develop and execute onboarding programs for new hires to ensure seamless transition into the organization
• Plan, manage and forecast recruitment budget and optimize resources allocation
• Partner with the Employer Branding team to promote BreadTalk Group’s employment brand and enhance visibility and attractiveness among potential candidates, especially for operational roles.
• Regularly review and analyze market trends, competitor insights, and industry benchmarks to ensure a competitive approach to talent acquisition.

Job Requirements:

• Minimum 8 years of experience in talent acquisition, with at least 3 years in a leadership role, ideally within the Food & Beverage, retail, or hospitality industries.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Knowledge of local employment laws and regulations.
• Experience working in a shared services or matrixed environment.
• Proven experience managing high-volume recruitment for operational roles.
• Strong understanding of sourcing channels, and recruitment technologies.
• Excellent interpersonal and communication skills, with the ability to build relationships across various business units.
• Data-driven and analytical mindset with experience using recruitment metrics and tools.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.

As a Global Quality, Quality Management Systems (QMS), System Performance Excellence (SPE) Manager in the Quality Management Office at Micron Technology, Inc., you will collaborate with QMS Process Owners, Standards Program Managers, and Leaders across the globe to deploy, drive and improve quality systems at Micron.

The following attributes in a candidate are essential to success in this role:

QMS Governance

Must have knowledge of and experience working within a QMS. This includes interpretation of requirements and management of documents, processes, and procedures.

Business Process Management and Improvement

You must be experienced in the practice of identifying, analyzing, and improving existing business processes to optimize performance, meet requirements and standards, or simply improve quality and the user experience for customers and end-users.

Communication

This is a connective role with important interfaces across product development, engineering, and operations. You must have strong technical writing skills and the ability to communicate effectively.

Project/Program Management

Work ethic, responsiveness, and results orientation matter! With everyone driving hard to achieve the company’s goals, it is critical to have strong project planning and structured approaches to big decisions. This must include following a methodical approach to change control.

Change Leader

You need to have the ability to influence and enthuse others through personal advocacy, vision, and drive. This position can be uncomfortable and requires you to embrace the tension, listen and learn if we are to continuously improve.

Your responsibilities will include, but are not limited to, the following:

Be a people Manager:

§ Assist in the development of team members reporting to you.

§ Set high standards of excellence and hold your team accountable.

§ Frequently check in with team members on a one-on-one basis.

§ Provide feedback to team members in real time.

§ Reward and recognize positive impacts.

§ Motivate team members to achieve successful outcomes.

An advocate and guardian of the QMS framework:

§ Provide/influence the strategy and vision for the QMS structure: quality manual, quality policy, standards, processes, and programs.

§ Develop and drive QMS performance metrics.

§ Manage the QMS from end-to-end as a system of processes.

§ Sustain QMS project portfolio, which includes managing stakeholder feedback and project selection.

§ Provide oversight of the Management Review process as a process steward. (as applicable)

§ Lead QMS business process development and improvement efforts to simplify and streamline the QMAP.

Lead the integration of QMS requirements and structure across processes and sites:

§ Be accountable for the success of QMS deployment (integration of requirements) across value chain functions.

§ Collaborate with local teams and remove roadblocks to defining and executing site deployment plan.

§ Collaborate with process owners and remove roadblocks to defining and executing deployment plan across the enterprise.

§ Serve as a point of contact for QMS and hold stakeholders accountable.

§ Communicate quality standards and processes, and provide explanation for QMS stakeholders.

§ Coach and guide SPE team members on proper implementation and use of the quality standards, including conducting formal training where appropriate.

§ Develop and lead QMS activities for requirements verification and validation.

§ Lead in the gathering of feedback on the QMS and work within the QMS-SPE team for resolutions.

§ Coach SPE engineers on QMS business process improvement efforts.

§ Ensure closed-loop sharing of lessons learned.

§ Drive continual improvement of the QMS.

Experience

§ Knowledge of systems engineering, process management

§ Knowledge of semiconductor, automotive, industry or other related manufacturing

§ Knowledge of Micron’s Quality Management System

§ Knowledge of requirements management

Process Management Professional

Qualifications

• Experience in a Fabrication, Product engineering, Global Quality or another relevant group.
• Experience in the application of quality standards for the Automotive Industry
• Experience in interpreting requirements and implementing a QMS framework.
• Excellent problem solver with the ability to interpret and effectively resolve complex, technical, or ambiguous issues.
• Experience leading and coordinating projects and efforts across many different project groups.
• Must have a proven ability to motivate others.
• Strong leadership, interpersonal and facilitation skills with the ability to work effectively with a variety of people
• Strong communication skills, ability to assemble, analyze, and evaluate data and provide well-reasoned recommendations and decisions to support the business stakeholders.
• Be self-directed and able to multitask and prioritize tasks and projects across your team.
• Excellent organizational skills with a strong attention to detail.
• The ability to manage workloads successfully and provide outstanding customer service.
• Respond well to constructive feedback.

Required Education

§ Bachelor’s Degree ( Engineering )

§ 5+ years working within a QMS (Must)

§ Knowledge of quality standards for automotive industry

Excellent computer skills with Microsoft Office suite

Commercial and Disease Area Manager

As the Commercial and Disease Area Manager, you will be responsible for implementation of the commercial disease strategy developed with the Commercial and Disease Area Lead, as well as assisting affiliates for the responsible disease area, across all customer areas to ensure commercialization success. You will be the business partners to regional teams, affiliates and global to identify focus areas, drive launches and programs to increase clinical uptake of Roche solutions in the responsible disease area. It is an integrated role; you will work closely with regional clinical stakeholders directly touching the patient journey in your disease area to shape the ecosystem and impact patient outcome in APAC.

In this role, you will:

· Work with Commercial and Disease Area Lead to drive APAC disease strategy implementation by identifying gaps along the patient journey, with an aim to identify investment opportunities and to shape the ecosystem, and collaborate with Roche Pharma in jointly looking into opportunities as required

· Develop and drive sub-region/country disease strategy and focus area according to market maturity, with focus to drive and support local implementation, including clinician engagement initiatives.

· Work with Commercial & Disease Area Lead to lead Disease Area Squads comprising of members from countries, other value streams, chapters, and potentially global. Drive APAC disease commercial strategy and execution to ensure commercial success for high medical value solutions across different customer areas, leveraging on Launch Power House

· Partner with MSA and Chapter to develop clinician engagement strategy to drive clinical uptake of Roche/Partner's solutions & to establish Roche thought leadership in clinician space

· Involve in respective Global Disease Area Network or other related teams/networks that target to focus on disease management or clinical uptake of high medical value solutions

· Co-develop new business model to current care pathways by collaborating with other teams and external partners

· Own disease area commercial expertise; act as architect and catalyst of disease management topic for internal stakeholder.

· Report to Commercial & Disease Area Lead

Who you are:

· Experience and knowledge in building strategy for high clinical value arena with proven ability to engage clinician stakeholders

· Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results

· Proven experience leading cross functional teams in an agile environment

· Proven ability to build long term trusted relationships with external and internal stakeholders

· Familiarity with the trends and their relevance to the healthcare industry in the responsible disease area with preference to APAC.

· Passionate in improving clinical practice and patient outcome

· Outside the box thinking and comfortable to challenge the status quo

· Comfortable with taking risks, experiment and learn; Able to act on key decisions and opportunities, and stop any activity that is not adding value

· System thinker with the ability to identify shared purpose among stakeholders in the ecosystem and at the same time able to connect the dots across various customer areas solutions

Qualification and Experience

· Bachelor's degree or equivalent in the related field. Advanced degree (Masters, MBA, Medical Degree, PhD) in the related field desired.

· At least 5 years of work experience in related field.

· Clinician engagement experience is a must, preferably with APAC experience

· Strong communication, presentation and negotiation skills.

· Strategic thinking and planning skill with proven analytical and forward-looking thought process.

· Proven commercial acumen with strong understanding of financials.

· Stakeholder management skill with the experience of collaborations with cross-function teams and different types of external stakeholders.

Role
As member of the worldwide Corporate Audit team - APAC region, the role is to:

Lead a team, identify and assess risk areas in the operations and provide advice to assist management in the improvement of risk management practices and internal controls to foster and facilitate the achievement of the corporate objectives.

Job responsibilities:

• Conduct regular audit reviews in the APAC region, based on the yearly audit plan defined by Management.
• These activities include: 1. Audit planning and risk control matrix preparation;
  2. Fieldwork preparation and execution;
  3. Discussing preliminary findings / recommendations with auditees and related Management;
  4. Preparing the audit report and discussing it with CA Management as part of the validation process;
  5. Following-up on the timely and adequate implementation of actions recommended 6. Carry out assigned SOX testing activities 7. Contribute to the improvement and the development of best practices for the Corporate Audit function.
  

Profile:

• Bachelor degree in accounting , finance, economics or engineering and business administration;
• Preferred certifications: CPA or CIA;
• 6-10 years of relevant audit experience, ideally combining experience in external audit (Big 4 preferred) and in the industrial sector as a team lead/manager;
• Robust skills to communicate effectively across all levels of the organization;
• Ability to build and promote strong relationships within the CA team and the colleagues from other functions;
• Ability to work in multi-cultural environment and open mindedness attitude;
• Ability to work independently and take initiative when needed, with strong analytical skills and an eye for details;
• Candidates with solid exposure to the following is a must: 1. Semiconductor or Hi-tech manufacturing industry with multi-sites operations;
  2. SECT 404 (SOX) testing;
  3. SAP (key modules such as FI, MM, etc)

Summary:

We are seeking a highly motivated and experienced Project Manager to join our dynamic Project Management Team. The Project Manager will be responsible for overseeing the planning, execution, and successful delivery of assigned projects within budget, timeline, and quality parameters. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and a proven track record of managing complex projects in the events industry.

Roles & Responsibilities:

• Lead the end-to-end project management process for assigned events, exhibitions, or conferences from conceptualization to post-event evaluation.
• Develop project plans, timelines, and budgets in collaboration with internal stakeholders and clients, ensuring alignment with objectives and expectations.
• Coordinate with cross-functional teams including production, logistics, marketing, and creative to ensure seamless execution of project deliverables.
• Serve as the primary point of contact for clients, providing regular updates, addressing inquiries, and managing expectations throughout the project lifecycle.
• Conduct risk assessments and implement mitigation strategies to minimize project disruptions and ensure adherence to deadlines.
• Monitor project progress, identify deviations from the plan, and implement corrective actions as necessary to keep the project on track.
• Facilitate post-event debriefs and conduct thorough evaluations to assess project performance, identify areas for improvement, and capture lessons learned.
• Stay abreast of industry trends, emerging technologies, and best practices in event management to drive innovation and continuous improvement.

Requirements:

• Bachelor’s degree in business administration, Project Management, Event Management, or related field. PMP certification is a plus.
• Minimum of 5 years of experience in project management, preferably in events, exhibitions, or related industries.
• Proven track record of successfully managing multiple projects simultaneously from initiation to closure.
• Strong leadership skills with the ability to motivate and inspire cross-functional teams.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Responsibilities

1. Support in requirement analysis, solution planning, technical presentations, and other presales support activities for main products and solutions, including RAN, CN, and Transmission.

2. Act as the technical solution interface for Sales and Marketing teams.

3. Participate in project implementation, ensuring successful delivery of technical solutions.

4. Provide support for corporate tenders, presales, and implementation activities.

Requirements

1. Degree in Telecommunications, Computer Science, or equivalent qualifications with at least 3 years of experience in the telecommunications industry.

2. Experience in delivering presales presentations and managing project implementation in key telecom projects.

3. Knowledge and experience in telecommunications technologies, including RAN, CN, and IP RAN solutions.

4. Ability to work under pressure and accept occasional regional travel.

5. Strong follow-up and coordination skills.

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.

We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from the long shifts typical in retail and F&B.

Roles & Responsibilities

Responsibilities

• Retail Outlets & Driver Management
  • Create, update and execute service SOP
  • Communicate and regularly monitor SOP compliance for all staffs
  • Visit outlets on a regular basis to check on compliance to SOP
  • Rostering of counter staffs
  • Review of Mystery Service Audit of counter staffs
  • Conduct mid year & year end performance reviews of counter staffs
• Customer Service Handling
  • Handle and resolve customer complaints and reviews from all channels
  • Handle and resolve staff service complaints
  • Key account management for top customers
• Manage and train customer service team in office
• Corporate Sales Management
  • Respond and provide quotations for corporate enquiries.
  • Coordinate and manage corporate order receiving process

Preferred Qualifications:

• Minimum 2 years of customer service experience in a office/retail setting will be preferred
• Technology savvy, able to type and respond to chat enquiries
• Educational Requirements: Diploma and above is preferred but not required

What’s in it for you?

Competitive allowance and benefits e.g. Laundry Discounts, Birthday Vouchers

14 Days Annual Leave

Working Hours

5.5 Working Days Per week

Mondays - Friday: 8am to 5pm

Saturdays: 8am to 12pm

Work Location: Toa Payoh Industrial Park

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Performs in all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals assigned.

Job Responsibilities:

1. Work with DOSM and DORM in achieving the desired Market Penetration Index (MPI), Average Rate Index (ARI) and Revenue Generation Index (RGI) goal.

2. Building Successful Relationships that Generate Sales Opportunities (both internal and external)

3. Managing Sales Activities (including sales calls, site inspection, telemarketing, generating proposals, agreements and follow up action)

4. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

5. Identify opportunities for value added services to increase sales profitability and anticipate client needs.

6. Providing exceptional customer service and gain loyal support / repeat business

7. Drive Marriott Bonvoy membership to achieve the overall hotel goal

8. Participate in any trade events and projects being assigned on ad-hoc basis

With 5-10year of experience in beauty industry

Familiar with manicure & pedicure, body therapy, facial services

Manager need to be skilled in giving trainings to employees, managing sales, bills and customer

Other skills includes: team building, team management and personal sales management,negotiation,budgets,planning program management , account management, team leadership ,employees training, able to converse in English & Chinese is a must,

analysis customers,strong communication skills, marketing strategy

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

The Role:

We are seeking a highly motivated and experienced Cryptocurrency Swap & Payment Services Product Manager to join our growing team. You will be responsible for the strategic development and execution of our product roadmap, ensuring a seamless and user-friendly experience for our customers. You will work closely with our IT team, banking partners, and other stakeholders to drive product innovation and deliver a world-class cryptocurrency management and payment solution. You will also play a key role in collaborating with the marketing team to ensure alignment between product development and marketing initiatives.

Responsibilities:

• Product Strategy & Roadmap:
  • Define and articulate the vision, strategy, and roadmap for our cryptocurrency swap and payment services.
  • Conduct market research and competitor analysis to identify opportunities and trends.
  • Translate user needs and market insights into actionable product requirements.
• Product Development & Execution:
  • Collaborate with the IT team to define technical specifications and ensure successful product development and implementation.
  • Manage the product development lifecycle, from ideation to launch and post-launch optimization.
  • Work closely with banking partners to ensure seamless integration and compliance with relevant regulations.
• Cryptocurrency Swap & Payment Operations:
  • Deep understanding of cryptocurrency swap and payment operations, including transaction processing, settlement, and security.
  • Develop and optimize processes to ensure efficient and secure operations.
  • Stay abreast of industry best practices and emerging technologies in the cryptocurrency space.
• Banking Operations & Compliance:
  • Strong understanding of banking operations, including account management, KYC/AML compliance, and fraud prevention.
  • Collaborate with banking partners to ensure adherence to regulatory requirements and maintain a secure and compliant platform.
• User Experience & Feedback:
  • Prioritize user experience and gather feedback through user research, surveys, and analytics.
  • Continuously iterate and improve the product based on user feedback and market trends.
• Stakeholder Management:
  • Effectively communicate product vision and strategy to internal stakeholders, including IT, marketing, and sales teams.
  • Build strong relationships with banking partners and other external stakeholders.
  • Work closely with the marketing team to: Align product features and functionalities with marketing campaigns and messaging.
    • Provide insights and feedback on marketing materials and campaigns.
    • Collaborate on content development and user acquisition strategies.
  • Ensure a consistent brand experience across all touchpoints.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• 3+ years of experience in product management, preferably in the fintech or payments industry.
• Proven experience in developing and launching successful financial products.
• Deep understanding of cryptocurrencies, blockchain technology, and the cryptocurrency swap and payment ecosystem.
• Strong understanding of banking operations, compliance requirements, and fraud prevention measures.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a cross-functional team.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Be a part of a revolutionary company shaping the future of finance.
• Collaborative and supportive team culture.

Please submit your resume and a cover letter highlighting your relevant experience and passion for the crypto space to [email protected]

Company email: [email protected] [HR Dept]

We regret to inform that only shortlisted candidate will be contacted.

Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking for a Procurement Effectiveness Senior Manager to make a difference!

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

What will you do?

• Lead global procurement projects or large sized projects with high level complexity or risk (Projects involving/ Impacting several procurement streams).
• Own the design, lead the evaluation of activities in terms of value add to the customer and the company. Development implementation, change management, compliance and success measures.
• Drive and ensure project timelines, deliverables, budget, quality, critical activities and other important KPls (Key Performance Indicators) are within expectations and forecast. Integrate risk management, statistical methods, and advanced financial tools to improve project and organizational performance. Establish relations with key stakeholders and lead executive presentations with senior leadership and business unit teams
• Lead Engineering, Quality, Sourcing, Purchasing, Business Unit Partners and Manufacturing departments to drive and ensure that the project deadlines are met.
• Perform risk management to identify and minimize issues in project execution, lead discussions and tracking of action plans with proper individuals.
• Lead productivity workshops to increase the pipeline of new ideas and business cases for future projects opening
• Development of solid business cases to mature productivity ideas and convert them into projects

What qualifications will make you successful for this role?

• PMP Certification
• Scrum Master Certification
• 10+ years proven experience working in Project Management
• Proactive, dynamic, self-driven, able to achieve results via influence and great communications skills
• Seek solutions beyond own frame of reference
• Experience handling ambiguity and multiple conflicts to effectively prioritize tasks in a fast-paced work environment
• Promote solid networks and leverage widely on them to strengthen one's
• Influence and lobby a segment community of key decision makers.

What's in it for you?

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Blue sky Friday
• Worldwide Employee Stock Ownership
• On-site gym

…and more!

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The Catering Sales Manager functions as the strategic business leader for the department and is responsible in developing and implementing departmental strategies to achieve budgeted revenue goals, guest satisfaction, and financial performance. Ensure a seamless turnover and event execution from sales to operations and back. Managing the team’s day-to-day sales activities with a focus on building long-term value-based partnerships, and working closely with the Banquet Operations team in delivering a high level of service.

Job Responsibilities:

1. Responsible for generating business for Corporate Meetings, Weddings and Social events to meet personal and the department financial goals

2. Manage sales activities such as enquiries, sales calls, site visits and cold calling to generate potential business leads

3. Maximize sales and upselling/cross-selling opportunities on every confirmed event.

4. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)

5. Collaborate and communicate with relevant departments to meet guests' requirements to ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery

6. Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing

7. Drive Marriott Bonvoy membership to achieve the overall hotel goal

8. Participate in any trade events and projects being assigned on ad-hoc basis

Responsibilities:

- Manage and oversee the administrative staff, including recruitment, training, and performance management.

- Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.

- Managing overall administrative activities for the office.

- Ensure the smooth and adequate flow of information within the company to facilitate other business operations

- Ensure office tasks including scheduling, correspondence, and reporting are handled efficiently.

- Ensure compliance with the WSH Act, other relevant legislation, and contractual WSH requirements

- Conduct regular safety inspections to ensure work activities adhere to WSH standards

- Work closely with management on budget tracking and expense management.

- Monitor costs and expenses to assist in budget preparation

- Responsible for the archival management of the company's administrative documents and materials.

- Any other ad-hoc duties as assigned

Requirements:

- Bachelors degree in business administration or related field.

- Minimum 2-3 years of experience, with at least 2 years in a managerial role

- Proficiency in Microsoft Office (Word, Excel, PowerPoint).

- Able to work independently and as a team.

Strategy & Business Manager

Basic Salary Monthly $5000 -$6800

☑ Salary: $5000 - $6800
☑ Working Location: 27 New Industrial Road, #01-04 Singapore 536212
☑ Working Hours: Mon - Fri, 9am – 6pm

Roles & Responsibilities

Asiabuild is currently seeking a Strategy & Business Manager to be at the forefront of our business growth, supporting various high-impact strategic engagements across the regions and support the execution of sales and business development acceleration and transformation initiatives.

The Strategy & Business Operations Manager will have responsibility for creating project fundamentals, such as work planning, designing and executing analyses, build business cases, developing recommendations for action, supporting change management processes.

Partner with (sales & business development) leaders to define and implement strategic growth, acceleration and transformation initiative(s) to support long range business objectives.

Gathering and analyzing information, market research, social media marketing and overseeing financial accounts.

Skills and Qualifications

• Diploma and/or Degree in any discipline
• Business strategy and Management experience.
• Proficiency in MS Office applications, not limited to Teams, Zoom, Dropbox
• Proficiency in spoken and written English and Mandarin.
• Fast learner, good team player and possess strong interpersonal & communication skills
• Problem solver, positive mindset and willing to learn attitude
• Organised, resourceful and ability to multi-task and work under pressure
• High level of initiative and being proactive
• Discretion and confidentiality in handling sensitive information.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

Job Responsibilities

1. Coordinating external exchanges and receptions, conference affairs, and activities, such as planning, organizing, and preparing various meetings and activities that comply with regulations, the company's external communication through letters and phone calls, and responsible for the company's official external documents and correspondence.

2. Manuscript Publicity: Responsible for the organization’s external publicity and event reporting. Assist superiors in preparing various documents and materials, copywriting planning, etc.

3. Organizational operation and maintenance: including but not limited to membership system management, event planning, association publicity, etc.

4. Responsible for company planning and publicity and product marketing planning.

5.Responsible for the company's new media operations, independent maintenance of new media platforms, and corporate culture construction.

6. Based on publicity needs, put forward feasible promotion and promotion suggestions.

7.Responsible for writing copywriting for reporting and publicity to enhance the company's brand image.

8. Design: Company culture wall, website, logo, Outer packaging, picture album, etc. design.

Job Requirements

1. Bachelor’s degree or above, majoring in publicity and design.

2. More than 2 years of work experience in the publicity and planning industry, with strong copywriting skills.

3. Have strong planning and program design capabilities.

4. Have the ability and experience in modern new media promotion and application.

5. Cheerful and optimistic, hard-working, willing to accept higher challenges, and able to withstand greater work pressure.

6. Proficient in using various drawing software and related APPs.

7. Proficient in new media operation rules such as TK, Xiaohongshu, IG, FB, Google Review, etc.

8. It requires excellent language organization skills and strong writing skills, clear logical thinking, excellent overall planning capabilities, and familiarity with government department policies.