The Job:
We are seeking an Officer who will play a pivotal role in supporting the recruitment, training, scheduling, and coordination of volunteers. Aside from impact tracking, he/she also helps to ensure the smooth operations of volunteer programmes including events to enhance engagement and retention.
Key Responsibilities:
· Provide administrative support to the Programme Director and Volunteer Management team
· Maintain accurate and up-to-date records of the volunteer database and programme activities including assignments, training sessions, and community partnerships.
· Assist with budget tracking, financial reporting and volunteer impact reporting.
· Manage volunteer database and records
· Support recruitment, training, supervision, evaluation and assignment of volunteers for streamlined operations.
· Coordinate travel arrangements, event logistics, and meeting schedules for programme staff and volunteers.
· Support the planning and execution of volunteer appreciation events and related activities
· Manage programme-related correspondence, including emails, phone calls, and mail.
· Order and maintain office supplies and equipment as needed.
Requirements:
· Diploma or bachelor's degree in a relevant field, such as business administration or office management.
· Minimum of 2 years of experience in an administrative role, preferably within the nonprofit or legal sectors.
· Strong organisational, communication, and time-management skills, with the ability to multitask and prioritise effectively.
· Good communication and interpersonal skills, with the ability to interact professionally with volunteers, staff and external stakeholders.
· Proficiency in Microsoft Office applications and database management software.
· Familiarity with the legal profession and community organisations is a plus.
