The key roles and responsibilities are as follows:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with country account team.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.
• Navigate Political Environment – Identifies, understands, and leverages the political dynamics in the client organization and within company to effectively achieve your goals. Develop a network of appropriate executive relationships.
• Engage Senior Executives Through Thought Leadership – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication – Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Represent the One Face of FB – Creates opportunities for selling unique, value-added solutions through the effective positioning of the full spectrum of the FUJIFILM portfolio. Architect & present bid and negotiate terms to gain contract.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Post Graduate Degree preferably in Management with more than 8 years working in IT consulting preferred, experience in Print Industry would be a plus, with significant experience in client engagement activities.
• Strong presentation skills with effective spoken and written communication
• Demonstrated the ability to develop value-based relationships within clients and leveraging them into multi-million dollar account relationships.
• Led many business development cycles by using service-based solutions, demonstrating consultative selling and demonstrating closing skills.
• Established a track record of achieving financial targets.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Co-develop relationship expectations with key client executives.
• Financial skills to construct business case based on decision making criteria.
• In-depth industry knowledge in print and related industry
• Strong knowledge of “Managed Print Services” and “Transaction Print Cycle” are desired skills.
• Negotiation and commercial acumen
• Use of Salesforce.com

The Project Manager is responsible for driving the successful delivery of one large project or multiple small projects within a business domain or cross functional projects. He/She ensures the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. He/She leads cross functional teams, works in collaboration and co-ordinates with business users, internal and external teams, and vendors to ensure project is succesfully completed within budget & scope, on time and with quality. He/She provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner. He/She also participates in annual workplanning and manage the estimation of budget for new demands.

He/she possess strong project management and people management skills. He/She is confident to lead the large project or multiple projects, and drives cross functional teams in a structured and methodological manner to meet the business objectives. He/she likes to pursue excellence and new knowledge, and actively impact new knowledge and skills to others. He/She has good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and able to engage & influence effectively both the internal and external stakeholders. He/She is adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity.

Roles and Responsibilities:

Project Management Planning

•Plan and acquire the manpower resources requried for the projects, and manage their allocation and utilisation to meet the project objectives.

•Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

•Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

•Guide team to set up the project management framework in accordance to the process and procedures under the Quality Management System

•Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

•Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.

•Manage project financial health, including budget utilization and cashflow

Project Scope Mgt & Change Control

•Oversee and manage project team to develop the detailed requirements and deliverables as agreed within the scope of the project

•Guide the project team to set up change control procedure and approval board

•Manage and track issues/ arising from scope creep or missing scope

•Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope

•Ensure any change in scope is well documented and impact assessment are approved by the user workgroup/project steering committee/project sponsor prior to implementation

Project Time Management

•Guide the project team to develop the detailed project schedule and ensure adequate skilled resources are assigned

•Develop the detailed project activities and schedule, identify dependency and critical path

•Drive and monitor the project activities, schedule and deadlines to ensure timely delivery

•Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality & Test Management

•Guide the project team to develop the Quality Assurance framework for the project, including a overall Test Plan

•Plan and deliver the project in accordance to the processes, procedures and responsibilities under the Quality Management System for Project Management Methodology

•Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix

•Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for examples, the Security and Data Management Policy

•Ensure deliverables are reviewed to minimise rework and prevent system failures, including development of mechanism to prevent problem recurrences

•Implement a comprehensive testing plan and adopt the best practices for testing referencing the Test Competency Framework

•Oversee and manage the end to end testing process, including any testing deliverables from vendors or internal teams, as well as support users in User Acceptance Testing

Project Risk Management

•Guide the project team to implement the risk management process and issue management process.

•Review and guide the project team in timely risk mitigation and issue resolution

•Identify the risk and evaluate the impact of project risk during project planning stage and put in place a mitigation plan

•Ensure mitigation is in place to contain or minimise the risk impact

•Monitor and manage new risks & issues throughout the project implementation life cycle

•Report any new risk, issues and progress of mitigation/action to the user workgroup/project steering committee/project sponsor

•Escalate new risk & issue , where necessary, for project steering committee/project sponsor for attention and resolution

Project Stakeholder Management

•Guide the project team to set up the project governance structure and escalation mechanism

•Identify the stakeholders involved in the projects with clarity of every project members' roles and responsibility

•Implement communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline

•Manage stakeholders' expectation and build a trusted relationship

Requirements/Qualification:

•Degree in Information Technology or any related disciplines

•6-10 years of experience in Project Management related work

•Technical competencies in architecture, server and security is required

•Great attention to detail

•Good team player

•Ability to thrive under stressful environments

•Good stakeholder management skills

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Diploma or Degree in mech/ civil/ industrial engineering with 6-10 years of experience , Willing to work at construction site and process plants . Expect fabrication, piping standards, equipment installation , with erection and commissioning knowledge . Atleast 2 of the above is a must . Candidates without necessary qualifications but willing to learn and come up are encouraged to apply too

Responsibilities:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications and Experience

1. Degree in Computer Science or equivalent

2. At least 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3. At least 5 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4. Experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes will be an added plus

5. Seasoned experience in gathering and documenting business requirements from end-users

6. Solid understanding and hands on experience in all phases of project system development lifecycle

7. Strong communication skills and end-user focused

8. Effective written and verbal communication skill

9. Coach and team player to ensure team meets delivery targets

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Preparation of bidding and tender proposals for Site Supervision projects.
• Define staffing requirements and manage the allocation of internal and third-party resources to the project.
• Consult with top management on the need to hire external personnel.
• Brief the project team members on the project details, objectives and timelines.
• Ensure the smooth execution of awarded projects, staying within budget and meeting deliverables.
• Review and track project deliverables to ensure quality and on-time completion.
• Supervise and guide the team to ensure effective performance and project success.
• Represent the Company in client interactions to resolve project related issues.
• Advice Finance department on client invoicing and payments to sub-consultants/vendors.
• Work together with director and top management to secure new projects in both the private and government sector.
• Support top management in improving the working environment and business competitiveness.
• Conduct site inspections or technical audits when necessary.

Job Requirements

• Minimum Diploma in a relevant field.
• At least 2 years of working experience in Project Management, with a focus on manpower allocation and resourcing.
• Strong organizational, communication and leadership skills.
• Ability to manage and allocate resources effectively, ensuring project milestones are met.
• Knowledge of budgeting and financial aspects of project management.
• Ability to work under pressure and meet tight deadlines.

Job Description Summary

Be part of the Energy Transition movement to electrify and energize the power industry! Provide reliable, sustainable and affordable energy solution to carbon net zero

GE Vernova Gas Power has an exciting opportunity for a Senior Business Development Manager to be part of a regional team. This is a key role requiring you to leverage on your experience within the power generation industry and network of professional relationship to identify combine cycle plant opportunities by engaging with key stakeholders and decision makers within the energy sector. This includes Independent Power Providers (IPPs), local developers, regulators, utilities, EPCs, financers and consultants to name a few.

As subject matter expert on decarbonisation, you are able to provide guidance to both internal and external stakeholders on the project development process and the various milestones in a gas power plant development, within a specific country(s), but also build the narrative on how gas is featured as part of the energy transition. In doing so, you will partner with GE’s Energy Financial Services (EFS) and Business Development teams to identify early engagement opportunities to position GE’s technology in the early development activities so our customers are able to align themselves with their country’s latest decarbonisation policy.

You have your finger on the pulse. You are up-to-date on the latest industry trend and are able to draw upon your knowledge of market dynamic within an assigned sales region, to aid in the formulation of a clear go-to-market strategy as well as lead the deal teams through formulation and execution of proposal strategies that capitalize on GE's competitive strengths to serve the customer's needs, resulting in definitive sales agreement. To achieve this growth, you would collaborate with the Marketing and Product Teams to develop new products, solutions and services as well as support and manage the sales proposal process from opportunity identification through to contract signing in tandem with the country sales teams.

Roles & Responsibilities

To be successful in this role, you are able to demonstrate a high level of commercial judgment to achieve outcomes required. This includes but not limited to

• Awareness and understanding of the decarbonization trend and position GE’s solution in the trend. This includes analysis on the feasibility of the development, the various policies, incentives to encourage decarbonization activities within the country.
• Deal structuring, pricing and all other proposal development activities, being the interface with projects, global operation, risk management, and other functional groups as required
• Identifying new opportunities and creating sales assessment for assigned sales region.
• Maintain knowledge of market trends, customer requirements, competitor actions and customer base.
• Take the lead and participate in Lean projects to improve the sales proposal process and faster proposal turnaround.
• Customer evaluation to define customer value. Develop customer strategies that support account growth. This includes supporting customer meetings, co-creation sessions, customer financial and segment exploration, and direct support of sales, commercial and product line leaders.
• Requires specialized knowledge across product lines, markets, sales processes, or customer groups. Requires strong commercial awareness, and is expected to influence the development of strategy for their broad sales territory, including control of resources.
• Interprets simple internal and external business encounters and recommends best practices to improve products, processes or services.
• Uses high level of judgment to make decisions and handle complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Has ability to assess quality of information given and ask pertinent questions to stakeholders or customers. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.

Qualifications/Requirements

• Bachelor degree in Mechanical, Electrical, Electronic Engineering or equivalent discipline from a local or internationally recognised institution
• Must possess at least 10 years experience in Sales/Marketing/Business Development within the power generation or decarbonisation field.
• Ability to demonstrate a successful track record in developing power plants and are well versed in the carbon trading system and how it can help on the feasibility of the development will be an added advantage
• Key to the success of this role is ability to articulate energy, transmission & distribution, oil & gas, and industrial markets trends
• Excellent communication, interpersonal and presentation skills are essential as you will need to communicate difficult concepts, guide others to consider and influence others to consider a different perspective.
• Strong account & customer relationship management mindset
• Ability to travel 40% of the time.

Desired Characteristics

• Proactive work style, creativity, energetic, self-motivator who keeps current with industry trends and knowledge.
• Unyielding commitment to integrity and GE values.
• Flexible to travel, as required.
• Strong leadership / influence and business / commercial skills – able to work effectively in matrix organization

The Intern Business Analyst TR APAC LVMH Beauty will support Regional Finance Director Travel Retail Beauty APAC mainly for internal multi-brands data consolidation & reporting:

• multi-brands new BI data base set up in the region (upload historical data + data checking)
• reporting / consolidation (Monthly SyRUS Extraction P&L : all TR entities)
• price corridor extraction from IT system
• support LVMH TR APAC Business analyst to revamp monthly market file estimation
• other Ad hoc analysis

He / She will report to Regional Finance Director Asia Pacific Travel Retail LVMH Beauty

Eigen is a startup in renewable energy. We are a systems integrator focused on providing clean energy to all customers, and their end-users, and are equally as dedicated to supporting our employees and value what makes each individual different, and encourage them to act on their ideas.

We are looking for a Project Engineer to assist with the scheduling, planning, forecasting, resourcing, and managing of technical activities to ensure project accuracy and quality.

The Project Engineer is responsible for the engineering and technical disciplines of ongoing projects and will establish inspection criteria for the proper implementation of all the elements of a project.

Responsibilities:

• Preparing, scheduling, coordinating, and monitoring assigned engineering projects
• Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team
• Interacting with clients, interpreting their needs and requirements, and representing them in the field
• Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project's status
• Cooperating and communicating with the Project Manager and other project participants and collaborating to create more efficient project methods and to maintain the project's profitability
• Reviewing the engineering tasks and initiating the necessary corrective actions
• Ensuring the project's compliance with the applicable codes, practices, policies, performance standards, and specifications

Requirements:

• Degree in Engineering, Renewable Energy or a related field
• Experience in solar systems integration
• Experience in Microsoft Office and Autocad (PVSyst software experienced preferred)
• The ability to work with multiple discipline projects.
• Excellent project management and supervision skills
• Excellent organizational, time management, leadership, and decision-making skills

Good to have:

• Certifications in WSH safety courses such as Working at Heights, Workplace Safety and Health in Construction is an added advantage
• Knowledgeable in applicable codes, policies, standards, and best practices

While skills and experience are important, we place equal importance on a candidate’s resourcefulness, adaptiveness and the ability to prioritise and find solutions appropriate for a situation.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (GTM & Campaigns) 

Fixed term contract

We are excited to continue partnering with our client, a video streaming service dominating the world of short-form video content. As we continue to grow with our clients and create exciting marketing campaigns, we are looking for an expert responsible for executing campaigns that inspire more people to create and make their voices heard using this platform.

As the Project Manager, you will be responsible for scaling and operationalising global and regional campaigns. You’ll oversee the team’s execution to ensure that localisation and adaptation processes are streamlined, cross-functional teams are informed of key campaign milestones, and assets are delivered on time. Ideal candidates will have strong attention to detail, a knack for solving challenging process and prioritisation problems, experience launching full-funnel marketing campaigns, and the ability to work collaboratively and cross-functionally with client teams and partner agencies. 

Role: 

• Scale global and regional campaigns across APAC by supporting client’s end-to-end execution. Work seamlessly with client teams across markets and functional areas to ensure consistent messaging across all consumer touchpoints (paid media, social, influencer, in-product comms, etc.)
• Lead localisation and creative adaptation workstreams for APAC. Manage timelines and operations with client teams and partner agencies, facilitate language validations with country teams, and oversee asset delivery to cross-functional marketing teams.
• Maintain global trackers and internal email newsletters to inform the business about APAC’s key marketing efforts.
• Identify opportunities to streamline global, regional, and local processes to improve campaign execution—capture learnings and best practices and share across teams internally and externally. 

You:

• BA/BS degree or equivalent experience
• 6+ years of experience in an advertising agency or in-house capacity working in a technology or entertainment company  in project management
• Experience planning and executing full-funnel marketing campaigns and project management
• Acute attention to detail, with experience building and managing complex processes and working in an ambiguous environment where timelines may shift.
• Passion for online video and the creator  ecosystem, and all things entertainment

• Ability to work on multiple projects simultaneously in a fast-paced, dynamic environment with exceptional problem-solving skills
• Experience in a regional role, ideally scaling marketing campaigns to multiple countries in APAC
• Exceptional verbal and written English communications and presentations skills and - ideally - fluent in another Asian language to cover projects spanning across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

WeRide (Singapore) is the SEA HQ of Weride. Founded in the silicon valley of US in 2017, WeRide is a smart mobility start-up whose mission is to transform mobility with autonomous driving. We are committed to build better transportation experience that’s safe, efficient, affordable and joyful. We have an elite team of entrepreneurs and technologists who share the same passion and pursue continuous excellence in their work.

Job Description

We are seeking a skilled and passionate Project Manager to join our research and development center in Singapore, focusing on the deployment, testing, and operation of autonomous driving vehicles for Singapore launched projects. Here, you will have the opportunity to collaborate with top-notch engineers to explore cutting-edge autonomous driving technologies and translate them into commercial deployment and operations.

Primary Responsibilities

1. Responsible for project deployment, planning, execution and timely communication with customers to ensure smooth delivery, safety and quality;

2. Responsible for communication with stakeholders including Land Transport Authority (LTA), site owners etc for any document preparation and submission, vehicle homologation and test permits application;

3. Responsible for scheduling and facilitating Autonomous Vehicle (AV) safety tests with LTA and its affiliated organizations;

4. Oversee the operation of autonomous vehicles in Singapore, collaborating closely with partners to ensure safe and smooth operations;

5. Assist in project deployment and operations related matters such as arranging vehicle maintenance, charging, towing, vehicle importation into Singapore etc;

Job Requirements

1. Bachelor's degree in computer science, automation, vehicle engineering, or a related field;

2. Good knowledge of the autonomous driving system with excellent problem-solving and analytical skills;

3. Experience in autonomous driving, especially experience related to autonomous vehicle deployment and testing is highly preferred;

4. Strong communication skills and a team-oriented spirit, able to collaborate effectively across departments and teams;

5. Fluent in both written and spoken Chinese (Mandarin) and English, able to read and understand technical documents in English and participate in international technical exchanges and collaborations

About Rystad Energy

Rystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy. By providing high-quality data and thought leadership, our international team empowers businesses, governments and organizations to make well-informed decisions.

Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil and gas industry, renewables, clean technologies, supply chain and power markets. Headquartered in Oslo, Norway, with an expansive global network, our data, analysis, advisory and education services provide clients a competitive edge in the market. 

For more information, visit www.rystadenergy.com.

The role

Rystad Energy is seeking a proven Business Development Manager with strong track record of subscription sales to drive sales and business development as well as retain and grow our client accounts in Southeast Asia, with a strong focus on Singapore-based accounts. The Business Development Manager will report to Head of Commercial, Southeast Asia.

Key responsibilities

• Sell Rystad Energy’s research solutions to companies/organizations within the Energy (E&P Companies, Renewables & Power Players, Utilities), Financials, and Government segments in Southeast Asia, with a strong focus on Singapore.
• Develop and execute product-driven and segment-focused client acquisition strategy
• Develop and maintain a strong pipeline of opportunities to meet sales targets
• Engage with, present & pitch to prospective clients (“prospects”) daily, while adopting a consultative and solution-oriented approach in order to win new business
• Work closely with internal cross-functional teams – Marketing, Product, Research, Client Services – to drive engagement with prospects and close deals
• On successfully bringing in new clients, manage the client accounts to ensure renewal of services as well as growth through upselling/cross-selling of offerings
• Strategically and tactically manage and grow Rystad Energy’s portfolio of client accounts across South-East Asia to achieve maximum retention and growth
• Constantly promote the Rystad Energy brand and values externally in all interactions with prospects and clients

What you will need to succeed

• Candidate must be able to work in Singapore – existing Employment Pass holder; Permanent Resident; Citizen
• Minimum of a bachelor’s degree
• Between 5 to 10 years of B2B Sales/Business Development experience within the Energy industry (Oil & Gas or Renewables) and/or within the Financial Services segments
• Specifically, experience selling business or market intelligence services within the Energy industry (Oil & Gas or Renewables) and/or the Financial Services segments
• Proven track record of surpassing sales revenue targets through a combination of new business development and existing account management
• Solid network of relationships across Southeast Asia within the Energy industry (Oil & Gas or Renewables) and/or within the Financial Services segments that can be leveraged for new business generation
• Ability to engage with individuals across all levels within target organizations, including Senior Management/C-Suite
• Experience in internal stakeholder management – i.e. collaboration with cross-functional teams internally to drive prospect/client engagement externally
• Ability to speak a second language that can be leveraged for the Southeast Asian markets will be a distinct advantage

Qualities

• Independent and self-motivated
• Driven and tenacious
• Possess excellent commercial and negotiation skills
• Possess excellent interpersonal, communication, and presentation skills
• Be a fast learner and strong team player
• Be willing to travel across Southeast Asia

Position Summary / Project Description:

The Project Manager will develop and implement Healthcare Business application solutions, execute the project plan and ensure smooth roll-out of systems within time and budget constraints, and to achieve user satisfaction.
He/She will also maintain good stakeholder relationships including users and vendor project members and support professional delivery of projects and high quality IT services by providing good technical support to stakeholders and users. He/She will also be required to assist executing policies and plans to ensure compliance to the Healthcare and Technology standards

Roles and Responsibilties:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications/ Experience:

1) Degree in Computer Science or equivalent

2) 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3) At least 2 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4) At least 1 year experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes

5) Seasoned experience in gathering and documenting business requirements from end-users

6) Solid understanding and hands on experience in all phases of project system development lifecycle

7) Strong communication skills and end-user focused

8) Effective written and verbal communication skill

9) Coach and team player to ensure team meets delivery targets

Requirements

1) Knowledge on SAP ISH (Industry Solution for Hospitals) or SAP FI/MM/HR (Financial / Material Management / Human Resource)

2) SAP IMG System configuration and customization

3) Programming skills in SAP ABAP/4 programming, ABAP Query, ALV reporting, SAPScripts and SmartForms, preferred

4) Knowledge on Web development and design, .NET and JavaScript

5) Knowledge on HL7 standards, Biztalk, Webservices is preferred.

The C&Q Engineer is responsible for Commissioning & Qualification (C&Q) of equipment/system. All C&Q activities are carried out according to site SOPs and the current version of GMP (Good Manufacturing Practice).

The responsibilities of the C&Q Engineer include:

• Ensure 95% training completion at all times

• Already possess knowledge & skills to use Kaye Validator AVS and Data Logger for Temperature Mapping

• Drafting of all required Commissioning & Qualification Deliverables (e.g GMP-FRA, Concept Paper, Qualification Plan, Commissioning Test Plan, CTS, Design Qualification, TSIQ, TSOQ, TSPQ, CIP, SIP, Qualification Release documents, Qualification Summary Reports etc)

• Attend project meetings

• Stakeholder Management & Alignment with QA, MU, MS&T, Projects etc

• Develop & Track the Overall C&Q schedule (e.g protocol generation, field execution, review and approval dates etc)

• Responsible for following up closely with respective functions on items gating Commissioning & Qualification.

• Perform Pre-Requisite checks for each Commissioning & Qualification Phases prior to protocol execution

• Management of project deficiencies, project deviations, Non-conformance Report (NCR), 1QEM (Trackwise) etc and lead investigation (e.g root cause analysis) during commissioning & qualification

• Perform field execution of all required Commissioning & Qualification Deliverables (e.g CTS, TSIQ, TSOQ, TSPQ, CIP, SIP, Sterile Hold Studies etc etc)

• Perform commissioning & qualification protocol compilations

• Ensure all commissioning & qualification protocols are reviewed and QA post approved before due date

• Perform provisional and final project handover

• Develop project document management and archiving concept

• Develop & execute Sterile Hold Studies for MU equipment

Any other tasks as assigned by C&Q Leader.

Job Requirement:

· Degree in engineering (Dipl. Ing. / M. Sc. / B. Sc.) or equivalent·

· More than 1 year of engineering project / commissioning / qualification / Compliance in Pharma

· Good technical knowledge with demonstrated ability to deliver safe, effective and fully compliant projects

· Outstanding GxP and regulatory knowledge

· Advanced HSE knowledge

· Fluent in English and proficient in local language

Are you an individual who is independent, self-motivated, and passionate about healthcare? We are seeking an intern to join our account management team. This is an excellent opportunity for a motivated and enthusiastic individual to gain hands-on experience in a dynamic and fast-paced environment. As an Account Management Intern, you will:

Key Responsibilities:

• Assist the account management team in key engagement activities (including real-time online and offline presentations, and employee interaction activities)
• Support onsite engagements
• Work with stakeholders relating to all corporate account management matters
• Execute quarterly programmes targeted at growing WhiteCoat’s corporate user base pipeline

What You'll Gain:

• Gain hands-on experience in account management and client relations, providing you with practical skills and knowledge that can be applied in future roles.
• Collaborate with various teams across the organization, such as marketing, product development, and operations, allowing you to develop a well-rounded understanding of different business functions and their interdependencies.
• Engage with clients directly and participate in meetings, conference calls, and presentations, helping you develop effective communication and relationship-building skills.
• Opportunities for professional development and growth within a fast-paced, dynamic corporate environment
• Opportunity for a full-time position upon successful completion of the internship (based on performance and company needs)

Qualifications:

• Currently enrolled in a Bachelor's degree program in Business, Marketing, Communications, or a related field.
• Curiosity and interest for healthtech
• Self-motivated and independent problem solver who is proactive with a strong sense of ownership
• Proficient in Microsoft Office (Excel, Word, and PowerPoint)
• Only candidates that can commit to the full period will be considered

The Director is a lead to steward the business and deliver against client objectives and satisfaction. He or she serves as the senior contact and will drive quality control, approving communication strategies, plans and key tactics delivered by the team across online and offline planning.

This individual will manage a structured team to engage and drive conversations with key partners (including creative agencies) that involves account and media planning, new opportunities, branded content, negotiations, as well as support and collaborate on relevant projects to scale learnings that is required of the account.

This entails management of internal business deliverables (e.g. Scope of Work, address audits) and management of staff (e.g. interviewing/hiring, performance reviews, assignment recommendations, etc.).

The Director will also mentor, manage, train and motivate team members to deliver the best possible performance.

Key Accountabilities:

• Be a key contact across entire planning cycle for senior brand clients and media directors / managers. Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire communication planning process.
• Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables. Collaborate with multiple internal business practices that contribute to the overall communication plan development process both internal and external.
• Hones feasibility, profitability and negotiation skills through implementation and management of plans, working with Trading team to drive best prices and terms to maximize effectiveness of placement’s reach to client’s consumers.
• Serves as first level coach and supervisor to one or more associates to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Provide staff with ongoing feedback and manage annual Evaluation as well as constantly evaluating resource allocations.
• Address all operational issues to ensure smooth execution. Propose solutions and perspectives to problems.
• Establish effective working relationships with all parties and act as first line of issue escalation; manage the resolution of issues as they arise (pre and post live) such as discrepancy between reporting systems and creative malfunctions, amongst others.
• Keep abreast to the development and trends in the ever-changing media landscape.
• Full understanding and interpretation of media system, research, market data and manage 3rd Party audits.
• Drive and own internal processes to increase productivity, streamline processes/reporting as required and champions HX Media Framework. Work with team to implement these processes and see it to its fruition.

Key Competencies:

• Strong understanding of the integrated media landscape
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities
• Takes responsibility for the collective performance of Functional Leads/Specialists team working together
• Integrates understanding into the work to make decisions on the business
• Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results
• Builds team effectiveness by providing a clear definition of what’s expected and identifying the people with the right skills and capabilities
• Coaches others by assessing an individual's strengths and areas for development and encouraging a free exchange of constructive feedback. Pushes down decision-making and avoids taking charge unless absolutely necessary.
• Takes entrepreneurial calculated risks and acts on opportunities that lead to significant gains for the business
• Identifies and actions opportunities to grow profitable revenue while driving awards submissions and winning awards
• Anticipates the future and takes decisive action to create opportunities or minimize potential problem
• Pre-sells by soliciting the involvement of key people in advance to build ownership
• Demonstrate desired behaviours and make effective decisions. Ensure all decision making is aligned to brand’s purpose and values. Lead by example.

As a New Business Intern, you will work closely with the New Business team to support the planning, execution, and monitoring of commercial programmes and initiatives within the organisation. This internship offers a valuable opportunity to gain hands-on experience in project management with the specific goal of developing solutions from a business perspective.

Why Does This Role Matter?

The New Business team at WhiteCoat manages inbound business requests from external parties, and conceptualises solutions to stay ahead of industry trends. No two projects are the same, and our goal is to meet commercial objectives and balance our key duty as a responsible healthcare service provider.

Key Responsibilities:

• Assist in project planning, scheduling, and coordination
• Support communication within the New Business team and with stakeholders
• Conduct market research to gather relevant project information and data
• Prepare and update project documentation, including reports and presentations
• Collaborate with team members to ensure project milestones are met
• Attend meetings and take detailed notes for project records
• Learn and apply project management tools and software
• Provide general administrative support to the New Business team, including scheduling meetings, maintaining documentation, and other tasks as needed

What You'll Gain:

• Hands-on experience managing real projects
• Development of essential project management skills
• Industry-specific knowledge and insights
• Networking opportunities with professionals
• Enhanced resume for future job prospects
• Feedback and mentorship from experienced managers
• Increased confidence and professionalism
• Personal growth through new challenges and experiences

Qualifications:

• Currently enrolled in a Bachelor's degree program in Business Administration, Management, Project Management, or a related field
• Strong organisational skills with the ability to manage multiple tasks simultaneously
• Excellent communication skills, both written and verbal
• Detail-oriented with a commitment to accuracy and quality
• Ability to work effectively both independently and as part of a team
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Key Responsibilities:

• Requirements Gathering: Collaborate with various stakeholders, including clients, operations teams, and IT departments, to gather and document business requirements related to Custody operations.
• Process Analysis: Analyze existing Custody processes and identify areas for improvement, streamlining, and automation.
• Data Analysis: Utilize data analytics tools to assess the performance of Custody operations and identify trends or anomalies that require attention.
• Regulatory Compliance: Stay up-to-date with relevant regulatory requirements (e.g., Dodd-Frank, UCITS, AIFMD) and ensure that Custody operations comply with these regulations.
• System Evaluation: Assess and provide recommendations for Custody-related technology systems, including Custody platforms, trade processing, and settlement systems.
• Solution Design: Work closely with the IT team to design and implement technology solutions that enhance Custody operations, including integrating new systems and functionalities.
• Testing and Quality Assurance: Develop and execute test plans to ensure that system enhancements or new features meet business requirements and perform adequately.
• Stakeholder Communication: Effectively communicate with various stakeholders, including senior management, to provide updates, progress reports, and recommendations.
• Risk Assessment: Identify and assess operational and compliance risks associated with Custody operations and recommend strategies to mitigate these risks.

Qualifications:

• 5+ years of experience in the financial services industry with a focus on Custody operations.
• Strong knowledge of Custody operations, regulations, and industry best practices.
• Proficiency in data analysis and business intelligence tools.
• Experience with project management and business process improvement methodologies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a cross-functional team.
• Strong problem-solving and critical-thinking abilities.
• Relevant certifications (e.g., CFA, CIPM, CBAP) are a plus.

[Job Description]

• Formulate sales strategies and conduct sales activities including preparation of proposals for JGCAP covering Singapore and its neighboring markets in APAC region. The position is expected to formulate specific short-, medium- and long-term sales strategies for JGCAP based on its business and operation policy and drive the sales growth and business performance to achieve our target.
• Collect and interpret market information and regularly report to managements, especially focusing on the opportunities in areas of energy, chemical, life sciences, industrial and urban infrastructure in Singapore, Malaysia, and Thailand.
• Develop and implement measures to explore new business opportunities (new client and new business domain) in our targeted area.
• Identify key issues in business strategy of the company and formulate sales strategies to address them.
• Take operational lead to develop and adjust sales strategies to achieve the financial target of the company.
• Take operational lead to develop and compile proposals by collaborating with relevant divisions/departments of the company while creating the winning strategy.
• Implement measures to explore new business opportunities (new customers and new business domain), as well as build and maintain trusting relationship with new customers, based on the sales strategy.
• Lead negotiations with customers together with project team of the company, including commercial and contract matters. This position is particularly required to handle various types of projects with several stakeholders (both internal and external) and well communicate with our clients and expected extensive knowledge in the business side of the projects.
• Communicate with various stakeholders, including shareholders, partners, relevant government agencies and customers (including existing and new customers) in Singapore and across the APAC region to build and maintain trusting relationships.
• Work together with internal teams to develop proposals including technical idea and solutions to achieve sales targets by ensuring the best possible services and effective communications to clients.

[Job Requirement]

• Bachelor’s degree in any engineering field or business administration.
• Minimum 7 of experience in Oil & Gas and or Life-Science and infrastructure related industry as sales, including more than 3 awarded PJs with a value of 50MMUSD or more.
• In-depth practical knowledge and understanding of contractual practices and contracts in EPC projects.
• Technical and/or engineering knowledges in energy, chemical, life sciences, industrial and urban infrastructure is preferable.
• Excellent interpersonal and analytical skills with the ability to think "outside the box" to solve problems.
• Fluency in spoken and written English.

*Due to our limited capacity, please note that only shortlisted candidates will be contacted individually.

*Please provide true and correct information to the best of your knowledge to our screening questions.

JOB DESCRIPTION

This job focuses on software development for Software as a Medical Devices. Junior Project Manager will be working closely with Project Managers and project teams to ensure the software as a medical device product management Lifecyle is followed thoroughly.

• Support project manager in Plan and execute Software as a Medical Device (SaMD) projects including AI applied to healthcare.
• Support technical team in product development, design verification and validation of medical devices including software as medical device.
• Prepare design and development documentation by working together with software developers, quality and regulatory personal.
• Prepare project agreements, procurement specifications and Technical documents.
• Follow-up on project milestones.

REQUIREMENT

• Preferred to have one year of experience in software development or medical device product development.
• Educational background of computer engineering or bio medical engineering
• Knowledge in software development, experience in software development environment will be an added advantage
• Knowledge / willingness to learn the ISO 13485 documentation practices and drive project teams for adherence
• Ability to follow up on commitments

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

This job focuses on software development for Software as a Medical Devices. Junior Project Manager will be working closely with Project Managers and project teams to ensure the software as a medical device product management Lifecyle is followed thoroughly.

• Support project manager in Plan and execute Software as a Medical Device (SaMD) projects including AI applied to healthcare.
• Support technical team in product development, design verification and validation of medical devices including software as medical device.
• Prepare design and development documentation by working together with software developers, quality and regulatory personal.
• Prepare project agreements, procurement specifications and Technical documents.
• Follow-up on project milestones.

REQUIREMENT

• Preferred to have one year of experience in software development or medical device product development.
• Educational background of computer engineering or bio medical engineering
• Knowledge in software development, experience in software development environment will be an added advantage
• Knowledge / willingness to learn the ISO 13485 documentation practices and drive project teams for adherence
• Ability to follow up on commitments

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Summary of Role

The Business Development Director, APJ is a pivotal member of our field sales operations within the Cognizant Workday Practice. You’ll drive our growth by focusing on generating new revenue and developing strategic plans to identify, prioritise and close key opportunities within the ASEAN market.

Working alongside a talented team of professionals, you'll play a crucial role in guiding ASEAN businesses through their journey towards HCM and Financial transformation. The AE will build strong partnerships with our clients, lead our understanding of their objectives and co-ordinate our positioning of proposed consulting and delivery services.

The BDD will lead the negotiation of contracts and effectively collaborate with internal teams to drive revenue growth and ensure client satisfaction.

Key Responsibilities

• Manage deal cycles across all Clients
• Actively update pipeline to ensure management is aware of deal flow
• Maintain a 3X pipeline of deals to quota
• Work with company counterparts to source and execute deals
• Engage with clients and prospects to provide services

Duties and Tasks

• Develop and plan a sales strategy, effectively positioning the Company’s services
• Cultivate relationships with Workday personnel and develop in-person relationships with all in-region field offies
• Develop and maintain relationships with Workday Account Executives and Business Development Managers
• Run complex sales cycles managing prospects and internal team members
• Organise and drive responses to RFPs and RFIs
• Set strategy for deal success
• Manage multiple, concurrent deal cycles maintaining accurate and timely client, pipeline, and forecast data
• Manage a quarterly sales quota and maintain a 3X pipeline of quota
• Provide support for marketing activities and events
• Work with the internal Delivery team to develop estimates for work and position us ahead of Cognizant competitors

Experience & Skills

• Must have extensive experience and expertise in Workday.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are
• essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line
• with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer
• account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership,
• particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Job Description:-

1. Lead Generation and Prospecting:

• Identify new business opportunities through networking, cold calling, and market research.

• Develop and maintain a pipeline of qualified leads.

• Actively seek out potential clients and decision-makers in target industries.

2. Client Relationship Management:

• Build strong, long-term relationships with potential and existing clients.

• Understand client needs and tailor solutions to meet their business challenges.

• Provide excellent customer service, ensuring client satisfaction and retention.

3. Sales Strategy and Execution:

• Develop and implement effective sales strategies to meet or exceed sales targets.

• Collaborate with marketing teams to align on campaigns and sales initiatives.

• Deliver presentations and product demonstrations to clients, showcasing value propositions.

• Negotiate contracts and pricing agreements with clients.

4. Market Research and Analysis:

• Conduct thorough market analysis to understand industry trends, customer needs, and competitor activities.

• Identify potential new markets and partnerships that align with company goals.

5. Reporting and Forecasting:

• Prepare regular sales reports and forecasts, providing insights on progress towards targets.

• Monitor and report on key sales metrics, including revenue growth and client acquisition.

• Track sales activities, client interactions, and deal status using CRM systems

6. Cross-Functional Collaboration:

• Work closely with product development, marketing, and operations teams to ensure seamless execution of sales strategies.

• Provide feedback from clients to internal teams to support product development and improvement.

7. Post-Sales Support:

• Ensure a smooth handover to the account management team after deals are closed.

• Follow up with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.