PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

We are seeking a skilled and motivated Business Data Analyst to join our dynamic team. As a key member of our data analytics department, you will play a crucial role in extracting insights from large volumes of data, driving data-driven decision-making, and contributing to strategic initiatives across multiple countries (MY/AU/PH/SG). The successful candidate will be responsible for data visualization, resolving data quality issues, implementing data automation solutions, automating report generation, and incorporating artificial intelligence into workflows and staying up to date with the current technologies . Your expertise will be pivotal in automation processes, generating actionable insights, and effectively communicating findings through presentations. 

Responsibilities:

Automation: 

• Implement and maintain automated data pipelines and processes to streamline data collection, transformation, integration, and report generation. 
• Enhance efficiency and reduce manual effort by developing and overseeing automated workflows. 

Data Manipulation: 

• Manipulate and analyze large datasets to uncover trends, patterns, and insights that drive business growth and inform strategic decisions. 
• Utilize advanced data manipulation techniques to prepare data for analysis. 

Data Visualization: 

• Develop and maintain effective dashboards, reports, and interactive data visualizations. 
• Convey complex information to stakeholders and monitor key performance metrics through visual storytelling. 

Data Quality: 

• Identify and address data quality issues by collaborating with cross-functional teams. 
• Ensure the accuracy, consistency, and integrity of data sources to maintain high data standards. 

Machine Learning and Forecasting: 

• Collaborate with the team to explore machine learning opportunities. 
• Leverage data to build predictive models and enhance business processes. 
• Utilize historical data and statistical methods to create accurate forecasts and predictive models for various business metrics. 

• Provide actionable insights to support business planning and decision-making. 

Insight Generation: 

• Analyze data to identify trends, opportunities, and areas for improvement. 
• Generate actionable insights that drive strategic decision-making and support business objectives. 

Effective Storytelling: 

• Translate complex data findings into clear, concise, and compelling narratives. 
• Use PowerPoint and other presentation tools to communicate insights to both technical and non-technical audiences. 

Market Research: 

• Conduct thorough market research through webscraping to analyze market penetration and identify opportunities for expansion and growth. 
• Provide recommendations based on market analysis to support business development strategies. 

• Bachelor’s degree in Data Science, Business Analytics or a related field. 
• Proven experience in Data Analysis, Data Visualization, and Data Automation. 
• Proficiency in Data Analysis tools and languages such as SQL, Python, and visualization tools like Tableau. 
• Strong understanding of statistical methods and predictive modeling techniques and Artificial intelligence implementations. 

Personal Attributes: 

• Strong analytical mindset with a passion for data-driven decision-making. 
• Excellent problem-solving skills and attention to detail. 
• Excellent communication and presentation skills. 
• Ability to work collaboratively in a team environment. 

• Self-motivated with a proactive approach to identifying opportunities and solving problems. 

This position is responsible for helping the Company achieve its ongoing growth plan in the commodities industry. The primary function of this position is business development, mergers and acquisitions encompassing all aspects of an investment project.

• Assist to formulate and value business strategies and lead the development of detailed enterprise valuation models & returns analysis. 
• Write internal investment memorandums to be presented to senior management
• Assist in actively looking for M&A/Investment opportunities within the region via regular interaction with financial advisors and other key external stakeholders
• Present investment opportunities at different investment committees
• Lead and/or assist in full transaction life cycle (documentation, due diligence, negotiation, counter party management and execution)

• Lead and/or coordinate with internal stakeholders in the company the development of an investment opportunity:
  • Work with commercial team to understand & critically analyze business rationale
  • Work with Finance, HR & IT functions to analyze the corresponding implications on an investment opportunity
  • Work with Legal to review transaction documents (Shareholder Agreement, Share purchase agreement, etc.)
  • Work with industrial team to analyze capital expenditures, operating expenditures, maintenance and other industrial definitions

Summary / Positioning 

Pipeline and Business Development is an executive function in B2B SaaS- and one of the three core pillars of GTM (marketing, pipeline, sales) for each of our regions.

You will have a seat at the table as a GTM leader for your region, in conjunction with the sales and marketing leadership team, helping devise and execute pipeline growth strategies in alignment with the Global Vice President of Pipeline & Growth. 

Job Description

The Senior Director of Pipeline & Business Development is the GTM leader for pipeline growth within their region. This role is responsible for driving pipeline growth, by directly leading a team of inbound and outbound business development professionals, while helping sales and channel build effective pipeline generating strategies across the region. 

In addition the Senior Director of Pipeline & Business Development will lead two global teams: the Digital Support team composed of digital chat agents to help qualify demand generated directly through our webchat experience and our global Account Intelligence & Expansion team, driving deeper persona expansion. 

Responsibilities:

• Be the GTM leader for pipeline growth and operate as the subject matter expert for pipeline generation and management across the region.
• Own the Business Development inbound and outbound pipeline and opportunity goals, while driving all prospecting efforts across all sources
• Own the Digital Support and Account Intelligence & Expansion teams to positively impact our global pipeline generation efforts
• Build and execute a full sales funnel for all new business prospecting within the region and pertaining subregions:
  • Identify and build out buying journeys, decision making units, ICPs
  • Help create a world-class prospecting tech-stack for prospecting in conjunction with Sales Effectiveness team
  • Work in hand with the pipeline operations and analytics team for driving data and insights to performance manage across your teams
  • Drive world-class account based prospecting methodologies across a buyer-centric framework
• Develop and drive the strategy for all inbound and outbound playbooks for pipeline generation and conversions while inspiring two teams: Sales Development Representatives (inbound and lead driven) and Business Development Managers (outbound and intent signal driven) across multiple markets and industries
• Drive the GTM framework of lead and account qualification
• Work with our Sales Effectiveness team to strategize our lead management platform, sequence strategies and identify new prospecting tools for automation
• Be a leader of leaders - be accountable for managers up to directors, to operationalize your team across the organization

Team Summary

The Credit Settlement Risk (CSR) team is part of the Risk function and acts as a 2nd Line of Defence. CSR is responsible for protecting Visa and its shareholders from financial loss and goodwill damage because of a member’s failure to fulfil its settlement obligations.  In line with Visa’s growth strategy requiring a balanced and sustainable approach to risk / reward, credit & settlement risk is one of the significant risks that Visa Asia Pacific undertakes.    

What a Director, Credit Risk Management does at Visa:

• The role requires to be a strategic leader, supporting the head of function in setting and delivering the strategic direction and goals on collateral management, managing key stakeholder relationships. In addition, the role requires to be a subject matter expert in leading new collateral initiatives for clients in Asia Pacific and work with the credit analysts to appropriate mitigating measures to manage the credit risks.
• The role requires strong leadership, influencing and stakeholder management skills. Key to the role will be a proactive forward-looking approach to enhancing the Credit & Settlement risk capabilities to support business growth strategy whilst balancing an appropriate risk / reward outcome. There will be a strong emphasis on the use data and analytical capabilities to improve processes, become more effective and provide better insights to actively make better risk management decisions. 
• The ability to take a portfolio approach to managing and understanding of the Asia Pacific client base as well as a good understanding of the CSR framework and systems.
• The role will require to lead and maintaining a strong relationship and partnering with Global Credit & Settlement function, complying with the Global Risk policy and procedures, supporting, active participation and as appropriate influencing global projects to support Visa Asia Pacific.  
• The Director will report directly to the Senior Director, Asia Pacific Credit Settlement Risk. 

Why this is important to Visa

As a Director in the AP Region, the incumbent is responsible for leading and managing the strategic CSR projects and coordinating the relationship with Global CSR Center of Excellence ensuring that AP CSR is aligned to the Global framework and risk appetite.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24059

What will you do?

1. Requirement Gathering and Analysis:

• Work with stakeholders to elicit and document detailed business and functional requirements
• Translate business needs into technical specification for the development team
• Work with UI/UX designer in providing low-fidelity design prototypes with good grasp of UI/UX principles
• Develop and maintain a prioritized product backlog
• Support development team with sprint planning and daily scrums
• Work with project/product manager in facilitating workshops and meetings to gather and refine product requirements.
• Conduct analysis of existing products relevant to mental health, mental wellness, behavioural changes, and user feedback to inform product roadmap decisions.
• Identify and define KPI metrics to assess product performance and identify opportunities for improvement or optimization.

2. User Stories and Use cases

• Create comprehensive user stories and acceptance criteira
• Develop use cases and scenarios to illustrate user interactions with the app.
• Work with stakeholders to elicit and document detailed business and functional requirements

3. Stakeholder management

• Work closely with project manager
• Act as a liaison between business stakeholders and development team
• Ensure clear communication and understanding of project goals and requirements
• Mange stakeholder expectations and ensure their needs are met throughout the project lifecycle.

4. Quality Assurance

• Collaborate with QA teams to define test cases and ensure thorough testing of the app
• Participate in user acceptance testing (UAT) and validate that the final product meets the business requirements

5. Document and Reporting

• Maintain comprehensive project documentation, including requirements, user stories and process flows.
• Provide regular updates and reports to stakeholders on project progress, risks and issues.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 5 years of experience in product management, business analysis, or product ownership roles within the tech industry.
• Experience in healthcare is a plus.
• Strong understanding of product management principles, including requirement elicitation, roadmap planning, and agile development methodologies.
• Excellent analytical skills with the ability to translate complex business needs into clear and actionable product requirements.
• Effective communication and stakeholder management skills, with the ability to collaborate across diverse teams and influence decision-making.
• Familiarity with data analytics is a plus.
• Knowledge of SaaS requirements for medical device ISO 13485 will be plus
• Proven experience as a business analyst in mobile app development projects and administrative dashboards
• Familiarity with full-stack solutions
• Experience in SaaS registration
• Understanding of full-stack development frameworks and technologies
• Ability to understand and create technical documentation
• Ability to create clear and concise and user stories, use cases and process flows
• Ability to create acceptance criteria, test cases and UAT
• Experience with Agile methodologies
• Knowledge of SaaS requirements for medical device ISO13485 will be plus

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Project Manager (Software, IT Application)

Internal Code: A24066

What will you do?

The Project Manager shall be involved in strategizing and implementation of projects and initiatives involving the requirement study, procurement, management, implementation, and maintenance support of applications.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery, and proficiency in Microsoft Azure.
• Experience in healthcare domain knowledge.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Work that matters - What you’ll be doing
Sales

• Map and establish professional and deep relationships with key personnel in assigned account(s)

• Deep understanding of client’s business environment (Financial Services, Data, Decisioning)

• Achieve overall business goals and objectives in sales and new business development

• Generate short-term results, while maintaining and building long-term pipeline coverage • With current clients, expanding Experian’s opportunities to sell and cross-sell by identifying and creating new business needs and cultivating Experian’s ability to respond

• Ensuring that overall objectives are translated into specific plans and targets as appropriate and developing and managing the sales pipeline

• Devise negotiation strategies and tactics for key contracts, personally leading negotiation teams where appropriate

• Develop the key internal relationships required to deliver pre-defined results • Diagnosing issues that have potential impact on the business as a whole, and addressing them before they become problems Processes

• Ensure that clients have a smooth and harmonious experience of the sales process delivered by Experian

• Monitoring outcomes to ensure optimum cost-effective client satisfaction and retention: • Instilling within the sales function a culture of full accountability for pre-sales, delivery and after-sales service

• Imparting the importance of overall client service to others in the organisation

• Facilitating formal liaison processes with other internal functions (client services, delivery, marketing, finance, IT, HR etc) Client

• Protect and enhance client and other external relationships which are critical to the success of the organisation.

• Personally developing and maintaining influential relationships at Board/Senior Management level in key clients

• Participate where appropriate in PR, sales promotional contact working together with the marketing teams

• Taking personal responsibility for developing and maintaining a network of contacts within key external organisations, including industry associations and media

• Ensuring that appropriate account management and business development activities are carried out to optimise opportunities for profitable business, both over the short and long term

• Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal employees and client executives

• Take responsibility for the NPS survey and implementation of all Customer Satisfaction results and action plans for designated client portfolio

• Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does

• Ensure that good client / consumer outcomes are at the centre of decision making

• Promote great service and seek to exceed client / consumer expectations

 • Provide Accurate and Timely Sales Forecasting and Planning Processe

• Developing long-term (1-2 year) and tactical, short-term sales initiatives and programmes to achieve the organisation’s overall strategic plans;

• Establishing communication and feedback processes to ensure that the client requirements, and the achievement of sales objectives, is continuously monitored and measured

• Ensure accurate weekly and monthly revenue forecasting

• Providing Sales Director / management with timely reports and analyses on sales performance and forecasts, current and future market trends and competitive activity

• Take responsibility for the quality and currency of CRM systems and maintaining client contacts at gold standard and adhering to the defined process document Regulatory, Governance and Control

• Adhere to all regulatory requirements within role responsibility and escalate issues quickly

• Pro-actively identify risks and make recommendation to mitigate these

• Understand and adhere to specific regulatory obligations and company policies and procedures Performance Management

• Understand and participate in Performance for Growth ensuring stretching personal objectives, a personal development plan and regular self and team feedback

. • Comply with the Training and Competency requirements and complete required training in a timely manner

Elevate and amplify NBCUniversal’s portfolio of brands and services amongst marketers and media agencies across APAC, to help drive revenue for the Global Advertising & Partnerships team.

Responsibilities:

• Deliver against the global marketing and communications plan:
• Event activation
  • Industry trade events
    • Pitch for and secure speaker placement at events on our priority event list.
    • Negotiate event partnerships including barter and paid for opportunities.
    • Leverage CNBC media partnerships and build strategic relationships with event organisers.
  • Owned events
    • Work closely with the events team to deliver client and prospect events. Includes guestlist management, event collateral, content programming and post-event comms.
• Press/Earned media
  • Pitch for and secure press opportunities in region including, interviews, op-eds, inclusion in forward features.
  • Work with the VP Marketing & Communications and Research team to identify regionally relevant research and insights and pitch to trade press.
• Awards
  •  Manage campaign submissions for industry awards. Liaise with sales teams to collate entries and work with the in-house agency, Catalyst, to build video content to support entries.
• Case Studies
  • Responsibility for sourcing case studies and uploading to the corporate website. Work with Catalyst to source relevant video content.
• Website
  • Work closely with the website team to ensure global is included in all relevant sections and where relevant, included in external paid media campaigns. Manage and measure incoming leads.
• eCRM
  • Work with the Marketing & Communications Coordinator to build a holistic eCRM strategy and plan for global clients, inclusive of APAC priorities. Collaborate with the US to ensure US eblasts are leveraged for local clients.
• Support for APAC sales teams
  • Support local teams with sourcing premiums, securing event tickets and general assistance that aligns with the marketing plan.
• Support for CMO NOW
  • Pitch for and secure CMO NOW activations at industry events.
  • Manage process for local activations, working closely with the VP Marketing & Communications.
    • Work with sales on invitations, manage day of production and be poc for interviewees, follow up comms and on-air schedule.
    • Work with the EMEA Marketing Manager to ensure APAC content is represented on the CMO NOW hub.

What you’ll do:

As Director, Business Development, you will be responsible for driving growth in the region and implementing the sales strategy in acquiring new logos for Epsilon’s MarTech business. An opportunity to have real influence and recognition within an innovative, dynamic, and ambitious company. Epsilon is looking for a sales leader with the experience, creativity, passion and strategic vision to help with our ambitious growth plans.

You will have the following roles and responsibilities:

• Own and drive top line revenue growth for Epsilon’s MarTech business.
• Strategic & consultative sales planning.
• Lead conversations with CMOs/CIOs of prospective clients in the pre-sales and solutioning process to bring a consultative approach to their marketing and sales challenges. Strong understanding of both Epsilon’s MarTech and AdTech offerings.
• Orchestrate work between the Clients, Client Services, Product & Delivery teams to ensure high quality service.
• Act as the voice of the clients across the organization and champion Epsilon’s products and solutions with the clients.

What you’ll be measured on:

• As Director, Business Development, you will be measured on the following key performance areas:
• Building a high performing sales organization for Epsilon in the region.
• Building relationships with CMOs and CIOs across global and regional brands.
• Achieving/exceeding planned Sales Revenue Targets & Margins across Epsilon’s solutions.
• Ensuring highest levels of customer satisfaction by working collaboratively with Client Services, Product & Delivery teams

We are growing! We are currently looking to hire a Training Project Manager for our Academy in Singapore.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client:

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them translate these objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables
• Build professional image and maintain good relationships with key customers
• Identify key contact at potential client companies to establish and foster relationships
• Resolve customer complaints quickly and efficiently
• Provide excellent service to maintain a positive reputation for the business
• Ability to sustain the business by finding new training solutions
• Collect client feedback and their experience on the project

Consultant/trainer:

• Building extending relationship with associate consultants
• Provide support and care to associate consultants during project
• Communicate regularly with associate consultants for latest practice and relationship maintenance

Manage vendors:

• Sourcing vendor to accomplish different client needs
• Compare and negotiate quotation with service vendor
• Managing financial transactions under service agreement
• Supervising task progress and work quality of service vendor

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints

• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

Responsibilities

· The control, administration and allocation of duties of all staff under his/her charge

· Ensure smooth operations and management of the component repair (CR) induction processes; in, through, and out of SAESL, delivering targets on time and maximising customer’s satisfaction

· Develop and grow new customer accounts

· Provide guidance to the team in resolving issues and investigation of customer issues

· Review CR induction performance to be in line with business needs

· Work with Commercial Team on the negotiation of contracts and agreement with customers

· Provide coaching, training and development to the team to achieve high performance

· Promote, and ensure compliance with, the requirements of the Company’s SMS within his/her work area

· Provide feedback to the Company regarding service failures or customer concerns

· Ensure that the Customer Business Team operates an effective Customer Single-Point-Of-Contact (SPOC) system that meets the need of the Company and its customers

· In the absence of the Customer Business Manager, to assume full responsibility and authority for their specific customer group

· Performs other related duties as assigned

Requirements

· Engineering/Business Degree with at least 5 years of experience in component repair business

· Proven track records in sales for aviation component repair

· Excellent organisational and leadership skills

· Strong communication and interpersonal abilities with customer-oriented mindset

· Excellent knowledge of MS Office, databases, SAP and information systems

Our client, a company working in the cyber security industry, is looking for a Business Development/Channel Sales Manager to join their team in the Singapore office. As a BD/Channel Sales Manager, you will be responsible for:

• Business development, prospecting new sales in IAM solutions including 2FA Strong Authentication, Single Sign-On solutions and Mobile Application Shielding solutions, focusing in new market development i.e. FSI, Government and large enterprises both in Singapore and new focus country (etc. Indonesia).
• Develop, execute an effective customer / channel strategy through direct engagement and relationship to generate new account sales across territory. Adaptable to different selling scenarios to gain market share
• Take the lead with channel partners, system integrators in meeting end customers decision makers in qualifying opportunities i.e. get buy-in for propose solutions, coordinate sales proposal submission and managing end to end sales cycle until sales closure.
• Driving and managing sales leads generation activities to develop robust and sustainable sales pipelines meeting personal and team quotas assigned. Ability to work individually and as a team
• Coordinate support of pre-sales, implementation and service resources (both internal and external partners) for all aspects of sales and project delivery related activities as needed.

• Bachelor’s Degree or Diploma required.
• At least 5 years’ IT software and/or services sales experience with a proven track record in direct enterprise sales/ channels (Enterprise security solutions preferred)
• Previous experience in enterprise security software solutions sales with specialization in IAM, 2FA Strong Authentication (etc. OKTA, One Soan, One Login) and Single Sign-On Solutions or others (eg. OKTA; Forgerock, IBM TAM), Mobile application security and cryptographic solutions will be a plus.
• Good track record in direct engagement with and managing end customers (good industry contacts) and channel partners in end to end solution selling and consulting services is preferred.
• Strong problem resolution with good relationship management, analytical and negotiation skills.
• Excellent communication, interpersonal and presentation skills with a can do attitude.
• Regional selling experience, prior experience in selling similar vendor solutions will be an added advantage

• Supporting project starting and implementation
• Managing project, budget, schedule and quality gates.
• Managing product delivery including paper work
• Reporting to customer and management on project status
• Closing project

PM shall ensure continuous contract compliance, expected GP% performance and managing changes until project closure.

• Perform the role of a business partner and work closely with business units on human capital activities.
• Implement and review human capital policies and procedures in line with the employment law and related regulatory compliance
• Collaborate with line managers in the enforcement and execution of human capital policies and practices
• Provide guidance on core human capital policies and processes to employees
• Review and monitor the staffing needs against establishment
• Prepare reports on manpower
• Act as the Champion in Human Capital Department for HR information systems and HRIS-related projects
• Work closely with business units and Union to address to employee grievances and any other industrial relations related issues
• Involves in ad-hoc human capital projects

What a Head of Customer Success Management does at Visa: 

·       Identify and implement process improvements within the Customer Success team

·       Drive identification, forecasting and closing of adoption opportunities

·       Manage a team of Customer Success Managers to ensure the team is achieving their and the Pod’s collective goals

·       Mentoring and coaching the team on how to work closely with the commercial team and customers to identify opportunities and understanding new markets/segments

·       Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning

·       Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction

·       Able to clearly articulate Currencycloud’s services and solutions to customers, as well as educating the customer on their market

·       Help improve the knowledge of the team, coaching them on new developments within Currencycloud

·       Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback

·       Maintain a laser focus on quality, with top-notch written and spoken communication

·       Training and onboarding of new team members

Why this is important to Visa

The Head of CSM is a key role in the teams ongoing development and growth of the Customer Success team, which sits at the heart of the action at Currencycloud, creating the link between the customer and Currencycloud’s other teams. The team ensures that our customer's voices are heard so that they can get the maximum value from using our products and successfully grow their businesses. CSMs work in close collaboration with Account Managers and Solution Consultants throughout the whole lifecycle of a customer and are key to driving adoption, growth, and minimizing churn.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Center of Excellence (COE) team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions and Sellers)

What a Director, Management Consultant, Visa Consulting & Analytics for Regional Southeast Asia does at Visa:

We are looking for an individual to join us as a Strategy SME in Visa Consulting and Analytics practice lead for Regional SEA team based in Singapore. This individual will act as a Subject Matter Expert (SME) for payments strategy consulting across regional cluster comprising of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC) working with the respective VCA Market leads. The Director will be responsible for significant components of client consulting engagements, and in some cases leading end-to-end delivery of these engagements, within the Strategy practice vertical. Typically, this will involve the Director interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

Usually, 2-4 months in duration and running in parallel, potential projects could include payment strategy review and roadmap design etc. It would also include driving strategic engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data driven solutions to drive growth of payments with clients, development of industry landscape evaluations and best practices.

Every day is different but a sample of the things you can expect to accomplish include:

• Project Leadership and Business Development: Lead the delivery of Strategic advisory engagements across the regional cluster (IPVMC)
• Business Development: Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
• Revenue goals: Be responsible for achieving Payment Strategy practice advisory revenue goals
• Thought Leadership & Solution Development: Collaborate with the Asia Pacific Hub Payment Strategy Practice in the development of thought leadership, solution set plays and other assets that Visa’s market teams can use to scale and deliver impact to the payment landscape

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players – the payment ecosystem is rapidly evolving and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments.

• To maximize sales earnings and profitability by winning new clients, achieved by successful implementation of the sales plan.  On-going contribution to the continued improvement of the sales and marketing team through the development of documentation and processes that support short, medium and long term sales and marketing strategies.
• Required to market and sell IQ-EQ services and business development across Asia
• Win new business prospects by creating, refining and implementing Asia sales strategy.
• Manage and develop the new business sales process, procedures and related documentation.
• Lead relationships with third parties (lawyers, accountants, placement agents, financial advisers, valuation providers, bankers, etc.).
• Manage and refine marketing strategy including promotional activities such as mailshots and press releases.
• Represent IQ-EQ at industry seminars, networking events and conferences.
• Target profitable potential leads aligned with IQ-EQ’s target business profile and sector.
• Lead sales process from initial contact, meeting and presentations, fee proposal process, negotiation and closing.
• Create and deliver presentations, RFPs and fee proposals.
• Develop an understanding of new clients’ business model and processes. Identify opportunities to add value to clients through referrals and introductions to other product ranges which will result in additional income.
• Establish and foster effective relationships with new business prospects and industry contacts to strengthen IQ-EQs’ name and reputation within the industry.
• Facilitate an effective end-to-end lead generation engagement process when tendering for business.
• Contribute to the collection of market intelligence to ensure IQ-EQ has up-to-date data on potential target customer base and competitors.
• Maintain hands-on relationships with new clients until they are taken on by client services team.
• Act as the facilitator and coordinate work required from IQ-EQ by the client in the new business stage to ensure that it is successfully completed.
• Manage and complete work required by the client in the new business stage (including guidance through the fund-raising stage, interaction with fund formation lawyers, and assistance with fund documentation as required by the client).
• Develop and refine the sales function by mapping out sales-related processes/procedures and communicating these to the team.

• Experienced IT Business Analyst (>10 years) with a strong track record of IT project delivery for Financial Accounting.
• Requirement Gathering: Hands on experience writing business requirements in the form of user stories, ability to transform functional requirements from Finance stakeholders to technical solutions for developers to work on.
• Solution Design: Work closely with the IT development team to design innovative solutions that meet business needs and align with architecture principles.
• Documentation: Prepare detailed business requirements documents, functional specifications to guide the development and implementation of IT solutions.
• Testing and Quality Assurance: Develop test plans, conduct user acceptance testing (UAT), and ensure that IT solutions meet quality standards and business requirements. Work closely with QA team to provide requirements for automated testing.
• Stakeholder Communication: Serve as a liaison between business stakeholders and the IT team, ensuring clear communication and alignment throughout the project lifecycles. Work closely with the Program Management team to ensure deadlines are adhered and issues escalated in a timely manner.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Finance or Accounting.
• Proven experience as a Business Analyst in an IT environment, with a strong understanding of software development lifecycle (SDLC) methodologies.
• Strong analytical skills with the ability to gather, analyze and interpret data from various sources.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Solid understanding of software development methodologies and tools such Azure DevOps and Jira is a plus
• Knowledge in physical and financial commodities trading for metals is of advantage but at least understanding the trade life cycle for: oil, ags, liquids, gas, or power
• Proven record of implementing systems like: Allegro, Aspect, Openlink, RightAngle or Triple Point (CXL) 
• Solid understanding of interface design and mapping processes between systems

Sécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology. We are a leading global supplier of electrical and electronic safety components and solutions and traction power systems for the railway industry and also provide solutions for renewable energy, DC grid, and other industrial systems. The name Sécheron Hasler Group is worldwide synonymous with Swiss Quality and represents a leading reference for state-of-the-art products supplied to the market.

With more than 1300 employees worldwide, we are wherever our customers are around the globe. We supply products approved in our customers’ countries or markets and deliver top-notch supply chain and customer services locally.

For this position, you must have a valid full work permit in Singapore. We do not offer sponsorship.

We are looking for a dynamic and motivated Service Project Manager to follow up services and after-sales activities for projects in the South East Region.

Linked hierarchically to the Director of Sécheron Singapore, you will also be directly linked to the project management team and quality department for QA/QC purposes.

Main activities:

• Support customers for requests in relation with maintenance activities.
• Support for preparation of quotation for site intervention / training / spare parts.
• Coordination between the quality department located in Europe, clients, suppliers, site engineers and PM to lead technical investigations, determine root causes and put on place an action plan.
• Preparation of detailed presentations to the customers.
• Scheduling of interventions. Gather, with the help of the project team, the necessary information to carry out the mission.
• Check reports after each intervention mentioning purpose of the intervention, analysis and job done on site, and prepare action plan if needed.

• Cost control per resolution.
• Deliver projects within time frame, cost and quality.
• KPI linked to development of services activities.
• Measure of customers’ satisfaction.
• Feedback and return of experience to the design team and quality team.
• Respect of the department’s work procedures and archiving.

What we are looking for:

• 5 years of relevant experience from a similar Project manager or customer support position.
• Electrical and electronic engineering background.
• Candidate should have proven experience in railway field.

• Capability to speak in English is mandatory.
• Flexibility of planning and ability to travel at any given time in the South East Asia.

We have flat hierarchies and encourage direct communication between departments and levels of management. This enables us to make decisions quickly.

We give our employees total responsibility for their job tasks. All employees are encouraged to take initiative and contribute to the company’s operational excellence and have ample opportunities to achieve their personal and career growth objectives.

How to apply:

Do you have a positive attitude? Are you seeking a challenging and rewarding work environment? If this sounds like you, we look forward to receiving your application.

For more information, please visit our website: https://www.secheron.com/ You can also find us on LinkedIn.

Looking for different opportunities? Please visit our career site: career-opportunities - Sécheron (secheron.com)

• Experienced IT Business Analyst (>10 years) with a strong track record of IT project delivery for Financial Accounting.
• Requirement Gathering: Hands on experience writing business requirements in the form of user stories, ability to transform functional requirements from Finance stakeholders to technical solutions for developers to work on.
• Solution Design: Work closely with the IT development team to design innovative solutions that meet business needs and align with architecture principles.
• Documentation: Prepare detailed business requirements documents, functional specifications to guide the development and implementation of IT solutions.
• Testing and Quality Assurance: Develop test plans, conduct user acceptance testing (UAT), and ensure that IT solutions meet quality standards and business requirements. Work closely with QA team to provide requirements for automated testing.
• Stakeholder Communication: Serve as a liaison between business stakeholders and the IT team, ensuring clear communication and alignment throughout the project lifecycles. Work closely with the Program Management team to ensure deadlines are adhered and issues escalated in a timely manner.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Finance or Accounting.
• Proven experience as a Business Analyst in an IT environment, with a strong understanding of software development lifecycle (SDLC) methodologies.
• Strong analytical skills with the ability to gather, analyze and interpret data from various sources.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Solid understanding of software development methodologies and tools such Azure DevOps and Jira is a plus
• Knowledge in physical and financial commodities trading for metals is of advantage but at least understanding the trade life cycle for: oil, ags, liquids, gas, or power
• Proven record of implementing systems like: Allegro, Aspect, Openlink, RightAngle or Triple Point (CXL) 
• Solid understanding of interface design and mapping processes between systems

The Manager, Strategy and Operations for Visa Consulting & Analytics Regional SEA (IPVMC) will be entrusted with a broad portfolio of responsibilities helping Visa to accelerate the growth of its client-facing consulting and analytics services.

Responsibilities

• Support the design and development of core infrastructure needed to grow Visa Consulting & Analytics (VCA) in the Regional SEA cluster comprising of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC). This includes, but is not limited to, people/talent, project management, financial tracking, reporting and client development.
• Balance facilitation, influence, and leadership to drive execution across the VCA Regional SEA (IPVMC) team, support the business tracking process (Pipeline Review, Preparation of Monthly and Quarterly Business Reviews etc.)
• Drive industrialization of the VCA practice by supporting initiatives like pricing, knowledge management, thought leadership, training, culture related initiatives and improving operational efficiency.

Travel Intern will be responsible for supporting our business travel operations for all our regional colleagues.

Job Responsibilities

• Support day to day travel operational enquiries and booking matters
• Prepare and support Travel insurance & Application of SG E-Visas for employees
• Conduct month-end reconciliation of Travel Expenses
• Support Per Diem reconciliation
• Prepare presentations, such as training materials for new employees
• Assist team members to plan and implement new Travel Booking system 
• Bring your fresh perspective to help us improve in the current Travel application process
• Any other ad hoc task/project assigned

What does the management trainee do?

As the Management Trainee - Digital Marketing, you will be rotating and learn the various aspects of Marketing such as social media management, graphic design, video production, PR, branding, events, marketing automation, customer engagement, and strategic marketing. This role will immerse you in the region, with the opportunity to rotate to Marketing roles in different countries.

You will gain exposure and experience in:

Multimedia content creation

• Collaborate with the Marketing team to understand multimedia requirements for campaigns and initiatives from other teams.
• Conceptualize and develop creative ideas for engaging multimedia content (e.g. videos, graphics, animations).
• Utilize video editing software, graphic design tools, and other relevant applications to create polished multimedia content.
• Incorporate feedback from stakeholders to refine multimedia content to drive viewer engagement.

Internal and external communications

• Craft compelling content for various digital channels (e.g. social media, website, email campaigns) and analyze the effectiveness in reaching different audience types.
• Develop engaging copy and multimedia content to communicate Sika’s brand and industry leadership.
• Contribute to content ideation and creation for internal and external audiences.
• Ensures content adheres to the global brand guidelines, tone and writing style.

Other responsibilities

• Assist the Regional Marketing Managers in completing their daily tasks.
• Support the Regional and local Marketing teams in special projects when required.
• Participate in meetings, workshops, and other learning activities.

The management executive is responsible for several material and equipment-related distribution procedures. Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs.

• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Controls inventory levels by conducting physical counts and reconciles with data storage systems.
• Maintains the physical condition of the warehouse by planning and implementing new design layout.
• Plan and optmisize routes for each driver using in-house software to deliver more efficiently
• Liaise with clients, suppliers and transport companies.
• Completes warehouse operational requirements by scheduling and assigning employees.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Improves staff performance by coaching, counseling, and disciplining employees.
• Proficient with different computers opearting system such as Windows 10/11. MacOS is a plus.
• Effective oral and written communication skills in english
• Strong leadership and management skills
• Guide new employee how to use company in house software.

Responsibilities

• Lead low complexity projects
• Supports team in higher complexity projects
• Review project deadlines and budget with Program manager and other team members.
• Coordinating payments to subcontractors and vendors
• Maintaining and updating 3P Tool; in order to manage Project efficiently in line with OPM and meeting Audit Requirements
• Assist on project progress reports and make recommendations for ways to improve the project's progress
• Assist to analyze performance data to establish performance metrics
• Able to identify and develop risk mitigations
• To support Continuous Improvement initiatives to the function to improve the standards of Project Management and the role of the function in supporting the Department

Requirements

· Degree in Engineering or Business preferred, alternatively, Diploma in Engineering or Business with 3-5 year experience.

· Aviation/Aerospace experience preferred.

· MS Office (MS Word, MS Excel, MS PowerPoint, MS Project, PowerBI)

· Accreditation with a Project Management Body (e.g. PMI and/or APM) will be an advantage.

· Familiarity with Component Repair processes will be a plus.

· Experience in implementing technology projects will be a bonus.