Job brief

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

• Central working location
• Opportunities to grow and learn

Our client, a leading fund manager, is hiring for a Business Development Support Associate to support the growth of ETF business in Asia. This role offers an opportunity to contribute to the growth and development of the ETF business while navigating the complexities of the ETF ecosystem in Singapore. The scope includes monitoring daily trading volumes, and collaborating on policy reforms with the Stock Exchange to ensure seamless investor experiences. Additionally, the incumbent will work closely with the Marketing team to organize ETF events, maintain pitch decks, and support engagement with potential partners.

Our Ideal Candidate:

• 1 - 3 years of relevant experience in asset management, with a good understanding of ETF market dynamics
• Basic knowledge of index methodology and regulatory framework
• Proficiency in CRM and MS Office
• Fluent in English and Mandarin to review and work on materials in Chinese for Hong Kong ETFs
• Strong presentation and communication skills

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA R23114042

Duties & Responsibilities

· Serve as the primary point of contact for all project stakeholders, including clients, vendors, and contractors.

· Define project scope, objectives, and deliverables in collaboration with senior management and other key stakeholders.

· Develop detailed project plans to track progress and ensure timely completion of project milestones and deliverables.

· Identify and procure all necessary resources to complete the project within budget and on schedule.

· Manage day-to-day project activities and resolve any issues or conflicts that arise.

· Monitor project progress and performance against established metrics and KPIs.

· Prepare regular project status reports and share them with all relevant stakeholders.

· Facilitate communication and collaboration among all project team members.

· Anticipate and mitigate risks that could impact project success.

· Ensure adherence to all safety protocols and regulations.

· Coordinate with external partners and suppliers as needed.

· Close out the project according to established procedures and hand off all project documentation to the client.

Skill Requirement

· Negotiating contracts with vendors, including prices and terms of payment

· Monitoring project performance and ensuring that the project is completed according to the agreed upon schedule and within budget guidelines.

· Managing all aspects of the project, such as selecting contractors, obtaining permits, and ensuring compliance with regulations.

· Coordinating with architects, engineers, and other construction professionals to ensure compliance with building codes.

· Scheduling work crews, ordering materials, and tracking progress daily.

· Managing relationships with subcontractors, suppliers, and clients throughout the life of the project.

· Working with clients to determine their needs, designing custom solutions, and estimating costs.

· Reviewing engineering plans and conducting inspections during construction to ensure compliance with building codes and specifications.

· Communicating regularly with clients on project status and providing updates on any changes to the timeline or plan.

Qualifications

· Diploma or bachelor’s degree in construction, Construction Management, Engineering, or a related field.

· Applicable experience may be substituted for the degree requirement.

· A minimum of 5 years’ relevant project management experience in the construction industry.

· Excellent computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint and Access).

· Experience with document control, scheduling, cost control and project management software is preferred.

· Excellent written and verbal communication skills and strong organizational skills.

· Strong analytical and problem-solving skills, and attention to detail.

· Ability to handle large volumes of work and multi-task in a fast-paced environment.

· A minimum of 2 years relevant experience in the Solar industry is preferred.

Direct Responsibilities
Overall IT PM for the program.
IT Delivery leader for the program - Working with Front Office, Operations, Finance and Technology stakeholders for the target architecture
implementation
Prepare, maintain and manage project plan, delivery coordination and governance
Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the
deliveries
Test management for the front to finance chain
Stakeholder management, running program governances, Steering committees, regular operational and working committees

Technical & Behavioral Competencies
Ability to understand transversal architecture in a Capital Markets context
Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions
Knowledge on Trade life cycle
Ability to work with stakeholders across geographies
Previous experience in working in Matrix organizations

Specific Qualifications (required)
Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key
criteriaTransversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting,
accounting, group reporting chains
PM expertise managing large transversal IT programs ? 2-3 Mi euros in budget is mandatory
Minimum 12 Years of Project Management Experience

• Analyze existing reports to different stakeholders, identify process gaps and optimize them for standardization across the company
• Manage end-to-end analyses; identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports
• Translate business needs into BI reports with unique use cases for key users
• Automate and validate newly created reports and develop corrective actions to improve data integrity and quality
• Set up and maintain BI tools, infrastructure, and integration with internal and external data sources
• Support ad-hoc data requests & reporting

• The development of a functional and validated technical system, including demonstrators and prototypes.
• Representation of all technical disciplines including System Engineering roles (Requirements Engineer, Product Architect, Product Integrator and Functional Safety Manager).
• Coordination, Monitoring and Control of tasks, inside the technical disciplines (Hardware, Software, Mechanics, Optics and Test), related to the product development.
• Consolidation of the results of the technical disciplines and presentation with the Project Manager.
• Primary contact person for technical problems and questions.
• Overview of the status from all R&D disciplines.
• Responsible for the technical parts during Risk Management activities.

• Preparing business and sales reports for the team and management
• Data Management using excel, power BI
• SAP and other price system operations
• Assist in the Business planning and consolidation activities
• Perform numerical analyses for management and team as and when required assist in other ad-hoc analytics projects

We are looking for meticulous individuals who have an eye for details, to maintain accuracy in data processing for business transactions.

This position is based in Singapore for Five-day work week. Under the employment of Financial Alliance Pte Ltd.

JOB DESCRIPTION

· Data entry of business transactions and upload scanned policy documents

· Manage policy alterations, renewals and claims

· Disseminate emails and upload information to shared folder

· Update application status, underwriting & service information

· Arrange for courier and dispatch of documents

· Receptionist duties

· Perform any ad-hoc activities and project assigned

PREREQUISITES

· Strong service orientation

· Good communication and negotiation skills to manage internal and external stakeholders

· Able to meet tight deadlines, be meticulous and accurate

· Proficient in Microsoft Excel and Word

Basic training will be given on the insurance and investment products.

Job Type: Permanent

Salary:

SGD $1800 - $2200

Schedule:

Monday to Friday, 9am to 6pm

On-site

Job Scope

• Manage full spectrum of recruitment process
• Develop adverts for job postings
• Conduct interviews to assess suitability of profiles
• Keep abreast of latest hiring trends and provide advice as needed
• Business development of new clients

Requirement

• Diploma / Bachelor's Degree in HR Management / Business Administration or equivalent
• No experience required. Training provided.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JobStudio Pte Ltd

EA License No: 10C4754

EA Personnel: Pearly Poh

EA Personnel Reg No: R2089904

We are seeking a highly skilled and experienced Project Manager with a strong background in payments and banking to lead and oversee our projects in this domain. The ideal candidate will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. They will also be responsible for effectively communicating project expectations to team members and stakeholders in a timely and clear manner.

1. Lead the planning and implementation of projects related to payments and banking, including defining project scope, goals, and deliverables.
2. Develop full-scale project plans and associated communication documents.
3. Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
4. Liaise with project stakeholders on an ongoing basis to manage expectations and ensure satisfaction.
5. Delegate tasks and responsibilities to appropriate personnel.
6. Identify and resolve issues and conflicts within the project team.
7. Identify and manage project dependencies and critical path.
8. Track project milestones and deliverables.
9. Develop and deliver progress reports, proposals, requirements documentation, and presentations.
10. Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
11. Proactively manage changes in project scope, identify potential risks, and devise contingency plans.
12. Define project success criteria and disseminate them to involved parties throughout the project life cycle.
13. Conduct project postmortems and create recommendations report to identify successful and unsuccessful project elements.
14. Develop best practices and tools for project execution and management.

1. At least 5+ years of experience in project management in the payments and banking sector.
2. Proven experience in strategic planning, risk management, and change management.
3. Proficient in project management software tools.
4. Strong leadership, interpersonal, and team-building skills.
5. Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
6. Knowledge of banking and payments regulations and compliance requirements.
7. Experience working with cross-functional teams and managing stakeholders at all levels.

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan

• Review project plans to determine the time frame, costing and the procedures for accomplishing the projects
• Execute a range of process activities beginning with the request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity, and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget

• Document and track project scope, changes, issues and risks that affect implementation
• Manage and plan the resources needed from user requirement, development of functional specification, testing and user training
• Work with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Hold regular status update meetings with team

• Strong communication skills

• Graduate from Bachelor's Degree, Plus point with experience in Software Developer / Business Analyst
• 5+ years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred
• Ability to talk to customer stake holders and impress/influence them with enterprise experience and knowledge 
• Relevant experience for the type of projects being hired for
• Able to understand customer pain points and address customer escalations and concerns
• Able to understand the need for projects to be profitable and negotiate with customer on maintenance and CR pricing.

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

• Responsible in monitoring and responding to the manager's email,
• Preliminary drafting of correspondence on the manager's behalf,
• Delegating work in the manager's absence,
• Diary management, planning and organising meetings, taking action points and writing minutes, preparing papers for meetings,
• Organising complex travel, planning and organising events,
• Improving office systems
• Conducting research, preparing presentations, managing and reviewing filing and office systems
• Managing ad hoc projects

Configuration Management ( CM ) Manager

A) Job Description :

1) Manages the CM team to provide day-to-day CM and Document Control activities including identification, change control, status accounting, document control, records management, and internal user support.

2) Work with software managers/developers to oversee the code releases

3) Manage code deployments, fixes, updates, and related processes

4) Perform software building. Maintain and optimize script for automation buildings. Able to extend or create new automation building to fit requirements. Troubleshooting building error.

5) Prepare software release notes

6) Responsible for software installation package.

7) Maintain and document release updates and history.

8) Manage configuration baseline for software / schematic / database releases

9) Regulating the change process so that only approved and validated changes are incorporated into Perforce.

10) Maintain DOORS, Perforce, JIRA and building tools. Able to provide tools solution to improve processes.

11) Help to build automated deployment tools for site deployment using configuration management technology.

12) Able to work with CI and CD tools, and source code control such as GIT, Perforce and SVN

13) Work with open-source technologies as needed

14) Assist with system admin works.

B) Job Requirement :

· Problem Solving Attitude

· Degree in Computer Science, Computer Engineering, or Information Technology

· Minimum 6 years of relevant working experience

· Good verbal and written communication skills in English

· Familiar with Unix/Linux, Windows platform

· Familiar with GIT, SVN, CVS, JIRA, Perforce, DOORS, SonarQube, etc

· Familiar with integration version control tools

· Programming skill in scripting language: (e.g. Shell/Python/Perl/Java/JavaScript)

· Manage source code control including SVN and GIT

· Knowledge on compilation will be advantage.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

• Mainly support the Manager in grants management functions such as completing and reviewing grant applications, pre-award checks of grants, post-award reporting and administration of grants awarded by the company
• Provide accurate update of grant details and utilisation in the database
• Involved in reviewing the grant making policies and procedures and identify potential areas for improvement
• Ad- hoc duties as per assigned

Requirement:

• Minimum Bachelor’s degree in Accounting or Business Management or equivalent
• Minimum 2 years relevant experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Kam Xiu Ping
EA Personnel Reg No: R21101828

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office Integrated Information Technology Services (IITS).
• Lead the planning and execution of project.
• Manage project plan, schedule, budget and resources.
• Manage project team, stakeholders, vendors and outsourcing contracts.
• Monitor and report project status to the project steering committee, stakeholders and team.
• Deliver project and system documentation according to the Project Development Methodology.
• Form good user relations by cultivating trust and building good rapport with users.
• Conduct post implementation reviews to gather users' feedback.
• Assist supervisor to review and QC team members' deliverables.

• Degree / Diploma in Computer Science or IT.
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager in HR, Finance and Procurement Enterprise Resource Planning (ERP) transformation projects.
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools, including vendor and contract management.
• Certification in Project Management (e.g. PMP, CITPM) preferred.
• Experience in business process management (preferably in human resources and faculty administration, financial and procurement administration) and certification in Business Analysis (e.g. CBAP) will be advantageous.
• Good knowledge of software development life cycles and structured project development methodology.
• Excellent communication (oral and written), interpersonal, conflict management and persuasive skills.
• Strong critical thinking and problem solving skills.
• Self-driven with the ability to multi-task and take on concurrent projects.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities:

• Assist in the organization and preparation of project documentation, including plans, schedules, and reports.
• Manage scheduling and coordination of meetings, workshops, and project events.
• Maintain project records, files, and databases and monitor project milestones, deliverables, and deadlines.
• Manage resources, materials, and equipment for project activities.
• Coordinate and oversee weekend project activities for timely completion.
• Facilitate effective communication among project team members, stakeholders, and clients to address and resolve inquiries and issues promptly.

Requirements:

• Minimum Nitec in any field
• Demonstrated track record in administrative positions or project coordination.
• Proficient in organizing tasks and handling multiple responsibilities simultaneously.
• Exceptional communication skills and adept at fostering interpersonal relationships.
• Meticulous and focused on maintaining high levels of accuracy and attention to detail.
  Proficiency in Microsoft and Google Office Suite and project management software tools
• Available for onsite work on weekends to support project tasks.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Strategic Project Manager at Rxilient will play a crucial role in supporting the CEO by coordinating and managing strategic projects across the organization. This position focuses on enhancing project management practices and aligning project deliverables with the company's strategic goals.

• Serve as the primary point of contact between the CEO and various project leads to ensure effective communication and project execution.
• Support the CEO in setting project priorities, allocating resources, and directing strategic initiatives
• Assist in the planning and coordination of strategic projects, ensuring they align with Rxilient’s objectives and strategic vision.
• Facilitate the preparation of project documentation and presentations for strategic decision-making , executive meetings and communication, both internally and externally.
• Monitor project timelines, milestones, and deliverables, providing regular updates to the CEO on project progress and critical issues.
• Collaborate with internal stakeholders to gather necessary project inputs and ensure cross-departmental alignment and integration.
• Implement and refine project management tools and processes to enhance project efficiency and effectiveness.
• Manage special projects as assigned by the CEO, ensuring they are completed on time, within scope, and achieve desired outcomes.
• Perform any other ad-hoc duties as and when assigned by the Company

Job Requirements

• Bachelor’s degree in Business Administration, Life Science, or a related field. An MBA is preferred.
• 5+ years of experience in project management or coordination, preferably within the pharmaceutical or a related industry.
• Proven strategic thinking ability, with a track record of making sound project decisions based on a mixture of analysis, wisdom, experience, and judgment.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills in English and Mandarin are essential for interacting with Mandarin-speaking clients or partners and effectively communicating with all levels of management.
• Demonstrated ability to manage multiple projects simultaneously and maintain sharp attention to detail.
• High proficiency in project management skills, including thorough knowledge of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
• Self-motivated with the ability to work independently and under minimal supervision in a dynamic and fast-paced environment.
• Regular business travel
• Experienced candidate may consider offer as Head of PMO. The position does not involve leading a team, focusing instead on individual contributions and project management.

As a Business Development Executive (Media), you will be reaching out and connecting with potential and existing clients and spearheading the commercial development of our media brands and services. You are a ray of sunshine and have the charisma & flair to influence positively.

Responsibilities:

• Identify and build new business opportunities and clients

• Manage accounts and client relationships

• Work closely with internal teams to achieve deliverables

• Develop business development strategies

• Achieve sales targets and KPIs

• Conduct sales pitch via a consultative approach based on their needs and budget

• Research and be in touch with the industry's trends and clients' campaigns

• Communicate with Content team to ensure successful execution of client's campaigns

• Comfortable with performing sales administrative tasks

Requirements:

• Knowledge of media industry and experience in advertising sales is a plus.

• Thrives in a challenging environment

• Excellent interpersonal, communication and presentation skills

• A competitive streak & always trying to exceed personal past achievements

• Ability to work under pressure to meet targets

• Takes ownership and able to self-motivate & work independently

• Takes initiative to offer solutions

• Legendary Closer

Responsibilities:

• Oversee the day-to-day IT infrastructure operations and maintenance.
• Execute guidance to the Deskside team for IT request resolution.
• Act as the primary point of contact for IT operations and desktop support.
• Providing compassionate first-level IT assistance for End User Computing difficulties.
• Prepare and arrange meetings or conferences.
• Assist to the creation of IT policies and facilitate implementation of policy.
• Lead IT Service Management support structure development and digitalization efforts in IT infrastructure.
• Oversee IT recovery and incident management.
• Assist in project planning for new ITSM, IT infrastructure, and IT security tools.
• Manage IT assets availability, procurement, and vendor relationships.
• Facilitate inception of new IT application services and operational readiness testing.
• Perform other related duties as assigned.

Requirements:

• Bachelor's degree in IT, Computer Science, or equivalent.
• With 2 years of relevant experience.
• Experience in IT Service Management and team management.
• Knowledge of networking, cloud technologies, and cybersecurity.
• Ability to work independently with problem-solving skills.
• Willingness to work outside regular office hours when required.

Interested candidates who wish to apply for the advertised position, please click on theAPPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24121398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Role Purpose:

The Money Movement Solutions team (MMS) at Visa is where innovation meets global money movement. Comprising of three cutting-edge products – Visa Direct, Visa Cross-Border Solutions and B2B Connect – MMS redefines the landscape of global financial transactions. These products and services are typically aimed at financial institutions, financial technology providers (FinTechs), remitters and foreign exchange businesses, across a multitude of movement movement flows such as B2B trade payments, P2P remittance transfers and C2B spend on multi-currency accounts. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. The Strategy, Business Planning & Operations function for Visa Money Movement Asia-Pacific is accountable for the development and execution of the functional strategy, the target setting and aggregate view of the sales metrics across the region and for operating on behalf of the Head of Visa Money Movement Asia-Pacific, to ensure the team meets or exceeds its financial and scorecard goals. The individual will contribute to the Strategy, Business Planning & Operations for Visa Money Movement across Asia Pacific. This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa’s Commercial and Money Movement Business.

Responsibilities: 

What we expect of you, day to day:

Strategy:

• Support VP, Visa Money Movement Asia Pacific and the Strategy, Business Planning & Operations function in developing and driving the regional MMS strategy, key strategic initiatives, and plans in support of regional business growth and objectives.
• Collaborate and work with Visa Global and Asia Pacific stakeholders in ensuring that the major roadmap milestones and objectives are met.

Business Operations:

• Develop effective tracking mechanism that monitors and progress team towards these targets and objectives.
• Drive effective leadership and operations through management of key business processes, including coordination of financial forecasting and revenue management.
• Collaborate and coordinate with wider Visa teams in ensuring that program and project artefacts are up to date and ensuring that regional stakeholders have the resources to support Visa Money Movement business and initiatives across the region.

Governance:

• Support and drive the definition and implementation of key functional governance e.g., functional leadership meetings, executive reporting, and business objective reviews. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re looking for a Due Diligence Agent to join our Global Business team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist and help save millions more people money. This is an entry level role, so we don't expect you to have any previous experience in Due Diligence/Banking/Finance. Full training will be given to enable you to be successful in the role. If you are interested in starting your career in compliance, then this job role is perfect for you. You can read more about working as a Due Diligence Agent from our blog post here.

Your mission: 

The Due Diligence Agent is responsible for performing timely customer due diligence to complete the KYC process. You will be engaged in research and analysis and will use information supplied by external businesses and consumer customers, information already within the organisation, external vendor tools and their overall experience to effect due diligence controls on customers and counterparts of various characteristics.

The role as a Due Diligence Agent gives you the opportunity to:

• Perform Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events;

• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested;

• Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification;

• Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers;

• Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;

• Provide guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;

• Maintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services;

• When warranted, be capable of drafting SAR narratives to report activity deemed unusual;

• Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations;

• Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies;

• Support Wise in internal and external audits and regulatory due diligence process related queries reviews;

• Escalate any suspicions and/or concerns to the AML and Fraud teams for review

Our Due Diligence (Global Business) team is looking for a Team Lead in Singapore This role is a unique opportunity to have an impact on Wise’s mission, develop a high performing verification team and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. 

Your mission will be to develop a high performing verification team, to learn more about the compliance world, to improve the sometimes frustrating verification process for our customers, and to help millions more potential customers save money by using Wise!

The role as a Due Diligence Team Lead gives you the opportunity to:

• Develop a strong verification team and support agents on their personal growth path by scheduling, interviewing, hiring, organising team events.

• Help team members to understand their role in the mission through coaching, challenge or mediating debates, manage team’s resources and their relevant skills.

• Build connections between team members as well as cross-team and facilitate collaboration. Identify new collaboration needs on the team level.

• Owner of the team's entertainment budget. Keeping it up to date, syncing it with the rest of the leads in the group + Senior Leads.

• Help the team develop and measure KPIs for success while planning team capacity and focusing on customer experience.

• Increase the efficiency of the verification team while balancing the health and productivity of your agents.

• Develop effective operational processes, task allocation, training and performance management to deliver a great customer experience with a tightly managed cost base.

• Be accountable for quality assurance of verification performed, making decisions within our policy framework, and working with compliance to evolve both our policies and processes.

• Manage the training of the team on our regulatory obligations, how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime.

• Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of recommendations and policies.

• Work with product teams, customer operations, and across compliance to manage operational impact of changes and drive initiatives to improve the customer experience, increase automation or improve operational efficiencies.

• Represent the policies, processes, and auditable verification work to regulators and auditors.

The HR Business Partner oversees the Human Resource processes.  Responsible for all prominent areas of recruitment and selection, employee development and retention, employee relations and enhancement of HR policies and procedures. Strong knowledge of local employment law and other relevant regulations to ensure compliance and update the internal processes.

Responsibilities:

• Understand resource needs and responsible for recruitment and selection
• Responsible for Work Pass Administration and Process
• Liaison with MOM and establish reputable relationship
• Complete new hire pre-onboarding paperwork and deliver onboarding program
• Complete Payroll Sheet for Payroll Serve                                    
• Maintain full employee database in Viewpoint and personnel folders              
• Responsible for Government Paid Leave claims processes
• Support learning & development initiatives and participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met
• Build relationship and establish rapport with all levels
•  Ability to identify human issues and handling them closely with HR Manager
•  Embrace Fortis values, culture and set the example
• ·Assists international employees with expatriate assignments and related HR matter
• Participate in employee engagement and teambuilding events to improve work relationships, build morale, increase productivity and retention. 
• Performs other related duties as assigned

We’re looking for a highly driven and motivated Business Development Executive (Restaurant Solutions) for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you!

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Sales Team Lead.

Responsibilities:

As a Business Development Executive, you will work as a member of our B2B sales team and will be responsible for the execution of our sales plan which includes:

• Introduce company’s products or services to potential customers and negotiate sales over the phone or in person
• Address customers’ questions and concerns accurately
• Maintain consistency in quality of calls and service standards
• Commit to departmental and individual sales targets assigned
• Work closely with the Vendor onboarding team to ensure smooth onboarding and activation of accounts signed
• Gather market insights on deals to target in the space
• Proactively identify potential clients and build collaborative relationships with them
• Serve as primary point of contact for holistic account relationship
• Spontaneous to collaborate cross-functionally with internal teams as part of a persistent commitment to provide top-notch support to potential clients
• Manage and expand relationships with top restaurant key partners and identify growth opportunities to collaborate for further business developments

Role Summary

You will be part of a young and dynamic data team working in a cross-functional team environment to build up and support our investment data warehouse. The data warehouse will have a set of investment and market data that is used by investment managers and risk professionals in their investment reporting and analysis. This role will report directly to the Head of Data Strategy & Management.

The warehouse’s data assets will be built up incrementally starting with a set of risk data used in the investment risk dashboards.The data analyst will be part of the team overseeing the day-to-day data operations and working with cross-functional teams to build up new datasets and ensuring data quality and compliance with relevant standards and best practices.

Join us if you have a passion for building quality data assets and capabilities that improve process efficiencies, drive investment insights and reduce operational risks. The ideal candidate will have a passion for data with a good working knowledge of investment data and data management skillsets such as designing & implementing data models & quality rules and analyzing complex data. You will work with SQL, Excel and relational databases on data analysis, pipelines and operations. Having additional experience in Snowflake, Python programming language for data pipelines and/or BI tools for implementing dashboards and reporting will be advantageous.

Key Duties and Responsibilities

As a data analyst/ steward in the data team for our investment data warehouse, you are expected to:

• Work closing with business teams to drive, implement and deliver changes and/or new investment data assets and solutions.
• Leverage on good understanding of investment asset class domain knowledge, business processes and data usage in delivering data model design, quality rules and solutions.
• Drive a scalable data model leveraging on design best practices, with clarity on data definitions and usage.
• Drive synergy across different business units for common solutions on similar data needs.
• Influence business processes and workflows to align with data quality management, data definitions and usage.
• Work closely with data engineers in the delivery of data pipelines and ensure system performance meets business SLAs.
• Enable data quality management with data quality rules and operational processes and monitoring.
• Support BAU (business-as-usual) operational activities in data SLA and quality management, issues resolution, user data queries and guide effective and efficient use of investment datasets in dashboards and reporting.

Education Qualification

• Bachelor’s degree in Data Analytics, Mathematics, Data Science, Business Analytics, Information Technology or equivalent discipline.

Experience and Skills

• 5-8 years of relevant experience in data management, implementing data pipelines and supporting data operations.
• Strong domain knowledge of investment data and their usage in both trade life cycle and investment analysis/ reporting.
• Good working knowledge of data management concepts, data quality rules and data models design & implementation.
• Hands-on experience using SQL, stored procedures, databases (Snowflake, Oracle) in building data quality rules and data transformations/ aggregations.
• Knowledge of Amazon S3, Python and Lambda programming for data pipelines’ implementation and/or tools for data visualization (MS PowerBI, Excel) will be advantageous.
• Strong team player and yet exhibit independence in driving and delivering business outcomes.
• Structured in thought process, with good attention to details.
• Fast and independent learner
• Strong written and verbal communication skills