JOB SUMMARY
What is the Opportunity?
- Reporting to the Global Head, Group Transformation, we are seeking a talented and passionate individual to join as the Business Planning Manager, Group Transformation Office. The Group Transformation Office (which forms part of the Strategy and Talent function) is accountable for defining and ensuring oversight of the Bank’s transformation and change agenda.
What will you do?
- You will be responsible for providing day-to‐day planning, coordination, and execution support to the Global Head, Group Transformation with the goal of enhancing the efficiency and effectiveness of the office mandate. You will also play a part in determining and executing strategic initiatives that drive the Bank’s transformation agenda. In addition, you will advise on plans, roadmaps and business cases to address significant strategic initiatives in alignment to the overall Strategy. This is a unique and challenging position requiring a combination of strategic thinking and strong analytic capabilities; accompanied by solid communication, interpersonal and administrative skills.
RESPONSIBILITIES
Strategy
- Awareness and understanding of the Group’s Strategy, and all related business and functional strategies.
- Advise on, recommend, and help facilitate significant strategic initiatives that advance the agenda and effectiveness of the Group Transformation Office, in partnership with key stakeholders as appropriate.
- Provide strategically aligned leadership and direction to cross-business/ function initiatives during early stages, on request from Global Head, Group Transformation, or business/ domain/ geography leaders.
- Own and drive Group Transformation strategic initiatives required to deliver Group Transformation’s agenda/objectives cross-business/function, in collaboration with required stakeholders, such as Strategy & Talent BPMs, HR, and Communications, etc.
Business
- Awareness and understanding of the wider business, economic and market environment in which the Bank operates.
- Assist the Global Head, Group Transformation to manage and control Group Transformation budget and expense in conjunction with the Finance.
- Prepare reports, presentations, papers, and review material to support discussions and decision making at various forums (e.g. Group MT, Committees).
- Ensures the Group Transformation team delivers their objectives against the Group Transformation ad Strategy & Talent agenda and drives continuous improvements of the team’s ways of working.
- Facilitate collaboration and alignment within/across teams, by building alliances across senior stakeholders and deepening business/function’s stakeholder relationships, including (but not limited to): Strategy & Talent MT, Technology & Operations MT, Finance, HR, Supply Chain Management, enabling efficient and effective execution of Group Transformation agenda.
- Represent Group Transformation function at relevant working groups / MT meetings, as required.
People & Talent
- Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
- Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of client outcomes.
- Employ, engage, and retain high quality people.
- Ensure team structure/capacity is reviewed to enable delivery of client outcomes.
- Ensure the provision of on-going training & development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.
- Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
- Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind.
Risk Management
- Independently identify key issues and initiate efforts to assess and drive resolution, working in collaboration with the Global Head, Group Transformation and the Group Transformation management team.
- Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant committees.
Governance
- Work with Global Head, Group Transformation to establish and maintain an active repository of key follow up issues emerging from internal and external activities and ensure their effective closure.
- Work with Global Head, Group Transformation to establish and maintain a forward-looking view of business and management deliverables and effectively leverage this information to set key meetings and committee agendas that inform and advance progress.
- Responsible for governance management of the Group Transformation Office to ensure all committee, board and Group MT papers are reviewed and submitted on time. Ensure evidence is documented to discharge Group Transformation responsibilities.
- Ensure efficient and effective alignment of Global Head, Group Transformation’s calendar with both internal and external priorities by working with the Executive Assistants.
- Support financial and governance reporting that accompanies the Group’s governance and risk management processes.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Key Stakeholders
- Strategy & Talent Management Team and their Teams
- Group Management Team
- Group Operational Risk & IA
- Group CABM
- Risk Committees, Group MT and Board Secretariat
- Global Head of HR, S&T and S&T HR
- CFO, Strategy & Talent
Other Responsibilities
- Embed Here for good and Group’s brand and values in Group Transformation Office
Qualification
- Academic or Professional Education/Qualifications: Bachelor’s / Master’s degree in Engineering / Business / Finance or equivalent
- Management / Technology Consulting experience
Our Ideal Candidate
- 10+ years of relevant experience in consulting, transformation, or Chief of Staff area of sizeable international companies, ideally with experience in the finance sector. International exposure and ability to handle cultural diversity will be essential to this role.
- A strategic and analytical thinker with strong problem-solving skills that exhibits the ability to make balanced judgments / decisions leveraging quantitative and qualitative approaches.
- Has ability to articulate problem statements, conceptualise solutions and is prepared to ‘roll up his/her sleeves’ to get the job done.
- Demonstrates ability to concurrently own and work on multiple key areas independently or in a group within a large, rapidly changing environment to deliver high quality outcomes on time, even with limited direction.
- Ability to handle sensitive matters / initiatives with discretion and confidentiality.
- Proven leadership skills and ability to work as a strong team player in a multi-cultural global setting.
- Strong stakeholder management and alignment capability, including securing buy-in with senior stake holders and business leaders.
- Strong interpersonal and communication skills – oral, written and presentation.
- Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner.
- Demonstrate understanding of and commitment to the Group’s core values
Role Specific Technical Competencies
- Project & Program Management
- Planning: Tactical, Strategic
- Organisation Strategy & Execution
- Change & Communications Management
- Business Acumen
- Talent Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
