Job Summary
Business Analyst Chapter Lead will be part of FI Clearing and Automation Hive working on New FI Clearing Regulatory Implementation and Payment Transformation Initiatives.
- Deliver business solutions for the Cash - Financial Institution Clearing Hive
- Responsible for Business Requirement gathering by working with PO.
- The Sr Business Soln Manager is involved in the design or modification of business systems or IT systems as they are related to the installed MTS, Volpay Clearing platforms. He / she interacts with the business stakeholders and subject matter experts to understand their problems and needs. The Sr Business Soln Engineer gathers, documents, and analyzes business needs and requirements
- Responsible for collaborating with all SCB’s partners to find alternatives and solutions to business challenges. Seek out systems solutions (either internal to client or external 3rd party solutions) that can be leveraged to meet business requirements. Engage the business client early and effectively, building solid relationships.
- Accountable for Identifying, understanding, negotiating, and documenting business requirements with various groups. Oversee the documentation of any analysis/requirements in the form of Impact analysis, BRD or Functional Specification Document, ensuring timeliness and completeness.
- Responsible for scheduling and planning of cost estimates and timelines of projects.
- Accountable for managing the delivery of project scope and requirements documents.
- Act as primary liaison with business functions and solution management during the development lifecycle, from needs analysis and functional specification through testing, QA and rollout.
Key Responsibilities
- Consult as a guide for SIT Team and Business users in developing and effective Test Strategy. Assist them when they run into roadblocks. Assist the Development Team in analyzing software defects and reporting it in ADO tracker.
- Responsible for developing effective User Validation Tests and conduct actual implementation of these plans. Support business users in the initial few weeks of the implementation.
- Accountable for providing proper hand-off and training to Production Support teams
- Responsible for appropriate assistance and support to be given to the Production Support teams for investigation and resolution of production issues.
- Be informed on current/changing business processes, participation in defining application and platform functionality.
- Consulted on extensive experience of working with vendor applications and vendor resources
- Accountable for exceptional communication, problem solving and cross-group collaboration skills.
- Responsible for demonstrating expertise using written & verbal communication skills to make technology projects user friendly and user accessible
- Accountable for excellent analysis and critical thinking skills.
- Work as a team player with testing, project management, business analysis, and tech teams to deliver the business solution or project.
- Engage all interfacing applications early and effectively; coordinate relations with upstream and downstream system development teams
- Ability to negotiate and building consensus when dealing with internal customers, stakeholders and team members. Able to build credible relationships both in immediate team and across multiple customer groups.
- Coordinate project requirements with upstream/downstream system stakeholders. Provide hands on training to the business users and other stakeholders.
- Ensure that all documentation is delivered in line with SCB standards and the documentations and planning comply with Bank’s Data Quality Management standards and FCC guidelines
Strategy
- Support Business Operating Models, Standards, Finance, Risk Controls and compliance with regulations
- Inculcate the Group’s values and code of conduct in the Cash Technology Team to ensure adherence to the highest standards of ethics and compliance to relevant policies and processes
- Ensure compliance to the highest standards of business conduct, regulatory requirements and practices defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering stipulations
Skills and Experience
Business
• Trusted advisor to the business. Work hand in hand with Payments business and COO partners, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams.
• Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality.
• Determining, calibrating, and tracking of key success parameters and metrics & risk mitigation for this role.
• Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality
• Drive an ecosystem of innovation and enabling business through technology
Processes
• Responsible for business initiatives delivery aligning to SCB defined technology, Agile principles and project management processes & frameworks and customizing such to specific FI Clearing needs where required
• Responsible for overall governance of projects & programmes related to payments space that includes financial management, risk management, representation in steering committee reviews and engagement with business for strategy, change management and timely course correction as required
• Support Business Operating Models, Standards, Finance, Risk Controls and compliance with regulations
• Inculcate the Group’s values and code of conduct in the Cash Technology Team to ensure adherence to the highest standards of ethics and compliance to relevant policies and processes
• Ensure compliance to the highest standards of business conduct, regulatory requirements and practices defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering stipulations
People & Talent
• Employ, engage, and retain high quality talent to ensure FI Clearing Business solution is adequately staffed and skilled to deliver on business commitments
• Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners
• Foster a culture of innovation, transparency and accountability in Cash technology while promoting a “business-first” mentality at all levels
• Ensure role, job descriptions and expectations are clearly set, and periodic feedback provided to the entire team
• Develop and maintain a plan that provides for succession and continuity in the most critical IT management positions
Risk Management
• Be proactive in ensuring regular assurance that the FI Clearing team is performing to acceptable risk levels and control standards
• Act quickly and decisively when any risk and control weakness become apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees
• Act as the risk control owner under the Group’s risk management framework at the appropriate level
• Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group’s ability to remain within acceptable risk levels
• Ensure business continuity and disaster recovery planning for the entire technology portfolio
• Ensure the effective management of risk, issues and assurance reporting relating to strategy and transformation, engaging with and reporting back regularly to Cash Technology Management Team
Governance
• Embed the Group’s values and code of conduct in the TB T&I Team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations among employee’s form part of the culture.
• Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines.
• Responsible for ensuring effective governance, oversight and controls in Transaction Banking businesses re: Technology
• Awareness and understanding of the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• CIO Cash
• TB Cash Product Management Heads / Product owners / Portfolio office
• Cash Business COO, TB PMO
• Cash Global Operations Heads
• TB TTO MT
• Global Technology Services Heads (Production Support, Infrastructure, Testing etc)
• Interface team Heads
Our Ideal Candidate
- 10+ years’ experience in clearing channels not limited to FED, CHIPS, NACHA, SWIFT, SEPA, Target, CHAPS, UK Faster Payments, BACS, BOJnet, UK clearing, CHAPS connection protocols as well as message formatting.
- Deep knowledge of system interfacing and integration and technical processes for wire transfer, inputs and outputs
- Extensive product and program management experience with techniques such as use case analysis, data / process flow diagramming, process mapping and requirements documentation is highly desirable.
- Strong knowledge of payment system functionality (ideally the ACI Worldwide MTS system), particularly as they relate to FI & Correspondent Banking.
Subject matter expertise in MTS instances (US/DE/JP/UK) and internal/external interfaces
- Good knowledge of RGW & ACE pelican systems. Ability to run RGW reports and good understanding of ACE Business Rules.
- Good knowledge of MTS interactive and batch outputs. Knowledge of IFML and how it interacts with Sanction Screening system. Good understanding of MTS interfaces techniques to send feed files to Bank’s internal applications like POSTING system, Pricing and Billing System, Inquiry Portal, Trade.
- Understanding of MTS accounting interface formats, MPA and MFE.
- Understanding of SQL and data driven tools like Tableau, Jasper would be an added advantage.
- Highly adaptable, self-starter, ability to deal with ambiguity, thrives in fast-moving and high-growth environments
Role Specific Technical Competencies
- SWIFT Knowledge
- System and Functional Documentation
- Strategic Planning
- Business Analysis
- Process standards and improvement
- Payments knowledge
- Stakeholder Management
- ISO20022
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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