Key accountabilities

• Provide imaging services to patients as requested by referring physicians or as allowed by statutory regulations and according to acceptable and standards.
• Familiarize oneself with the usage and correct handling of the imaging equipment to avoid incorrect usage.
• To conduct necessary quality assurance tests before equipment is used on patients.
• To participates in quality improvement projects that will ensure continuous improvement in quality of work.
• Work closely with nurses and support staff to ensure patient care is met.
• Provide quality customer service to patients.
• Ensure compliance with the radiology safety policy.
• Work closely with Picture Archiving and Communications systems (PACS) administrator to ensure studies are sent and stored in the PACS correctly without errors.
• Other assignments as when required.

Qualifications & Experience

• Diploma / Bachelor Degree in Radiography or related field
• AHPC registration / Pre-registered / Registrable

Interested candidates can write in to Ann at [email protected]

Recruiter Ref Code: #HGA

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

1. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
2. Communicate pertinent guest information to designated departments/personnel
3. Pass on requests in a timely and accurate manner to appropriate colleagues
4. Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
5. Enter all sales booking and group contracts on a timely basis
6. Create and maintains reservation records by date of arrivals
7. Prepare letters of confirmation
8. Process cancellations and modifications and promptly
9. Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

What the day will look like

• Appointed actuary
• Actuarial pricing and portfolio mix support
• IFRS 17 GI client projects and remediation
• Client finance and actuarial transformation including the utilization of ReMetrica and Tyche implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Captive IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Actuarial STG APAC in relation to the origination, sale and delivery of actuarial consulting services to new and existing General Insurance clients in APAC. Services will be provided in cooperation with the Finance STG APAC team and will report to the Head of Actuarial STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a newly/nearly qualified actuary with at least 5 years of actuarial experience.
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include involvement in multi-million USD finance and actuarial transformation engagements.

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

What the day will look like

• Appointed actuary
• Actuarial pricing and portfolio mix support
• IFRS 17 GI client projects and remediation
• Client finance and actuarial transformation including the utilization of ReMetrica and Tyche implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Captive IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Actuarial STG APAC in relation to the origination, sale and delivery of actuarial consulting services to new and existing General Insurance clients in APAC. Services will be provided in cooperation with the Finance STG APAC team and will report to the Head of Actuarial STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a newly/nearly qualified actuary with at least 5 years of actuarial experience.
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include involvement in multi-million USD finance and actuarial transformation engagements.

Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Responsibilities:

• Responsible for individual KPI
• Attend to calls/emails enquires.
• Perform call consultation and secure appointments with prospects.
• Achieve monthly targets.
• Engage and establish relationship with prospects from daily assigned pool of leads.
• Maintain a high standard of professionalism and service during call and text with prospect.
• Manage appointment cancellations and reschedule new appointments with prospects promptly.
• Any other ad-hoc duties assigned by supervisor or the management.

Requirements:

• Minimum of 1 to 3 years of experience in sales calls and closing.
• Preferably with financial services (banking or insurance) call centre background.
• Proven track record of meeting or exceeding sales targets.
• Strong persuasive and negotiation skills.
• Excellent communication and interpersonal skills.
• Self-motivated and target-driven with a passion for sales.
• Ability to work in a fast-paced and competitive environment.
• Proficiency in using CRM systems and other sales tools.
• Working experience in Singapore market is highly desirable.
• Availability to start immediately is preferred.
• Chinese language fluency required in order to attend to Chinese clients

Work Schedule:

• Monday - Friday
• Office hours
• 5 days / week

Call Centre Officer

Duration: 6 months contract

Working hours: Any 5 days per week

Mondays to Fridays: 9 am to 6 pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

What the day will look like

• Engage with (re)insurers to identify and prioritise value-maximising strategic initiatives
• Draft proposals and project initiation documents for high priority initiatives
• Lead the delivery of consulting projects to help (re)insurers to achieve their strategic goals
• Plan and facilitate interviews and workshops with clients and Aon colleagues
• Lead the production of consulting reports and other client deliverables
• Manage junior team members in the delivery of desk-based research, data analysis and other work streams
• Actively participate in the identification and communication of recommendations to clients
• Support the implementation and execution of strategic recommendations
• Support specific aspects of the client relationship alongside other STG colleagues
• Develop your internal network to connect with Aon’s market practitioners as required by client-focused activity

How this opportunity is different

Aon exists to shape decisions for the better, to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.

Our culture enables us to bring our best each day and do great work for our clients. The advice and solutions our colleagues provide give our clients the clarity and confidence to make better decisions to protect and grow their business. And when businesses thrive, communities and people flourish.

Skills and experience that will lead to success

Demonstrating a track record of success, you will be curious, keen to learn and eager to challenge the status-quo with fact-based recommendations.

• Experience working in (re)insurance or financial services.
• Interested in the insurance industry, its challenges, and evolutions
• Able to build and manage relationships with internal and external stakeholders
• Good communication and engagement skills
• Good autonomy and organization
• Able to act with conviction and be a people-influencer with both managers and operational teams
• At ease with analyzing large / complex data sets and distilling useful insights from them
• Proficient in MS Word, Excel, PowerPoint.
• Graduate degree in business, finance or equivalent
• Experience working in management consulting, (re)insurance or financial services will be viewed advantageously.

What the day will look like

• Appointed actuary
• Actuarial pricing and portfolio mix support
• IFRS 17 GI client projects and remediation
• Client finance and actuarial transformation including the utilization of ReMetrica and Tyche implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Captive IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Actuarial STG APAC in relation to the origination, sale and delivery of actuarial consulting services to new and existing General Insurance clients in APAC. Services will be provided in cooperation with the Finance STG APAC team and will report to the Head of Actuarial STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a newly/nearly qualified actuary with at least 5 years of actuarial experience.
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include involvement in multi-million USD finance and actuarial transformation engagements.

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Responsibilities:

• Responsible for individual KPIs
• Stationed at the reception, attending to clients with appointments and filtering of leads
• Screen leads from various platforms and filter out to the right department
• Prepare daily reports to superiors
• General admin duties supporting other departments
• Assist to make appointments, reschedule and to follow up with existing clients promptly
• Liaise closely with internal and external stakeholders
• Maintain a high standard of professionalism and service during all points of contact with internal and external stakeholders
• Any other ad-hoc duties assigned by supervisor or the management.

Requirements:

• Minimum of 1 to 2 years of experience in admin/front desk/sales admin/call admin or similar role
• Fresh graduates from Hospitality or similar industries are welcome to apply
• Proven track record of meeting or exceeding KPIs
• Good working etiquette and organisational skills
• Strong attention to details
• Excellent communication and interpersonal skills
• Self-motivated and a team player with a passion for delivering excellent customer service
• Ability to work in a fast-paced and competitive environment
• Proficiency in using Microsoft Office & Google Tools etc.
• Chinese language fluency required in order to attend to Chinese clients
• Availability to start immediately is preferred

Work Schedule:

• Monday - Friday
• Office hours

Job Summary:

· Assist with reception duties, registration, financial counseling, collection of payment and other administration duties.

Responsibilities:

Patient Care Management

• Greet and receive patients or visitors who present at reception counter
• Perform patient registration for both inpatient and outpatient by obtaining patient’s addresses, contact details, insurance, information and medical histories
• Update and verifying patient information at each visit and maintain confidentiality
• Answer phone call and enquires courteously and promptly
• Assist and direct patient and visitor to examination rooms
• Scheduling patient appointments and making reminder calls and SMSes
• Informing patients on delays and waiting time
• Provide financial counselling to patient and patient’s family
• Collect payment for services rendered
• Closure of daily accounts and cash deposit
• Maintain cleanliness and tidiness of counter and patient’s waiting areas
• To adhere to strict infection control measures and exercise standard precaution and good hand hygiene
• To advise both inpatients and outpatients on the necessary procedure preparation
• To assist in maintaining the general cleanliness and upkeep of the assigned work area within the imaging facility
• To assist in transferring patients to and from the imaging facility

Administrative Management

• Replenish patient’s brochures and office stationaries
• Perform clerical duties, filing work, data for statistics reporting
• Call for maintenance and repair work
• Assume additional duties directed by operation manager or supervisors.
• Report any errors timely to supervisor

Requirements:

• Minimum GCE ‘N’ Level
• Good communication and interpersonal skill
• Computer literacy
• Preferably has experience in health care setting

Key Responsibilities:

• Design and deploy data center infrastructure, including power, cooling, cabling, and rack layouts.
• Install, configure, and maintain network devices and equipment, ensuring optimal performance and uptime.
• Monitor and troubleshoot data center infrastructure, including networking, power distribution, HVAC systems, and physical security.
• Conduct regular preventive maintenance activities to ensure the reliability and availability of data centers.
• Collaborate with vendors and service providers to evaluate and select appropriate equipment and solutions for data center needs.
• Manage network capacity and bandwidth planning to meet current and future requirements.
• Implement and enforce security measures to protect data center assets and ensure compliance with industry standards.
• Participate in incident response activities and assist in resolving data center-related issues promptly.
• Document network and data center configurations, processes, and procedures.
• Stay up-to-date with industry trends, emerging technologies, and best practices related to data center engineering.

Requirements:

• Diploma, Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Network Engineer, Data Center Engineer, or related role.
• In-depth knowledge of data center infrastructure, including power distribution, cooling systems, and network architecture.
• Hands-on experience with network devices (routers, switches, firewalls) and protocols (TCP/IP, VLANs, BGP, etc.).
• Familiarity with data center management tools and monitoring systems.
• Strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Detail-oriented with strong organizational and documentation skills.
• Certifications such as Cisco Certified Network Professional (CCNP) or Data Center Networking Infrastructure Specialist (DCNI) are a plus.
• Knowledge of cloud computing, virtualization technologies, and software-defined networking is desirable.

As an IDC Engineer, you will play a crucial role in ensuring the smooth and reliable operations of data centers, supporting the growing demands of digital infrastructure. Your technical expertise and attention to detail will be essential in maintaining high-performance networks and infrastructure.

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Permanent, 5 days, Eunos

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

Building M&E infrastructure Technical n operation

· Able to troubleshoot and carry out repair work for M&E Infrastructures services in Data Center

· Manage Technical Operation Team’s day-to-day operations (Exp: repair work, routine servicing, maintenance & T&C processes)

· To liase with n manage customer’s expectation

Department budget

· Manage department resources to ensure continuous smooth operations

· Manpower management

· Monitor and conduct review on department manpower competency level

• Ensure continuous training/improvement plan is in place across the technical team

Quality control

· Conduct quality checks on works completed

· Ensure regular review of equipment refresh for customers

Safety:

· Ensure compliance with Health, Safety, Environmental and Assurance regulations

Requirements

· Min Diploma in Mechanical & Electrical or relevant discipline

· 5 years of relevant working experience with at least 2 years in managerial position

· M&E technical knowledge or operation or both

· Fire Safety Manager certified

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Position: Survey Experience Officer (Inbound)

Salary: S$2,500

Work duration: up till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay area (work in office)

Responsibilities:

• Respond to survey enquiries via inbound calls and emails

• Assist the respondents to complete the survey

• Conduct survey interviews via outbound calls

• Reach out to the respondents to assist them to complete the survey

• Compile, record, input survey returns and data accurately into the system

• Conduct verification to ensure completeness and accuracy of data collected

• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation

• Explain survey objectives to respondent

• Interpret survey questions to help respondents’ comprehension

• Respond to queries from respondents in a professional manner

• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Strong phone and verbal communication skills along with active listening

• Proficient in using computer and Microsoft Office

• Excellent customer service skills - Focus on quality and customer service

• Able to work in high pressure, stressful situations

• Solid time management skills

• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Salary: $3000 per month

Working days: 5 days per week

Work location: Clarke Quay / Novena

Contract duration: till June 2024

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Salary: $2000 - $2800
Working hours: Mon - Fri (9AM - 6PM)

Location: Bukit Merah Central

Responsibilities:

· Handling inbound calls on payment related to hospital bills
· Making outbound calls to follow up on payment related to hospital bills
· Receivables management
· General customer service duties
· Handle patient enquiries, provide billing information to patients
· Sending statement of accounts

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Key Responsibilities:

• Manage the day-to-day operations of the Internet Data Center (IDC) facility, ensuring smooth and efficient functioning.
• Coordinate with cross-functional teams, including IT, facilities, network operations, and security, to ensure optimal performance of the IDC.
• Implement and maintain effective procedures and policies for the IDC operations, including maintenance schedules, incident management, and disaster recovery plans.
• Monitor and manage the infrastructure systems, including power, cooling, networking, and security, to ensure high availability and reliability.
• Establish and maintain relationships with key vendors and service providers, ensuring timely resolution of issues and adherence to service level agreements.
• Develop and manage the IDC budget, including forecasting expenditures, monitoring costs, and achieving cost optimization without compromising service quality.
• Identify improvement opportunities and implement initiatives to enhance IDC operations, such as implementing automation, improving energy efficiency, or increasing scalability.
• Ensure compliance with industry best practices, local regulations, and security standards related to data center operations.
• Lead a team of IDC technicians and engineers, providing guidance, support, and training to ensure their professional growth and maintain a high-performance culture.
• Regularly monitor key performance indicators (KPIs) related to IDC operations, identify trends, and present reports to senior management as needed.

Requirements:

• Bachelor's degree in a relevant field, such as information technology, electrical engineering, or facilities management.
• Proven experience (5 years) in managing IDC operations, preferably in a large-scale data center or colocation facility.
• Strong knowledge of data center infrastructure systems, including power distribution, cooling, network infrastructure, and security systems.
• Familiarity with industry best practices, regulations, and standards related to data center operations, such as ISO 27001, Uptime Institute Tier Classification, and BICSI standards.
• Proficiency in using data center management tools, monitoring systems, and incident management platforms, such as DCIM (Data Center Infrastructure Management) and BMS (Building Management Systems).
• Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and provide clear guidance to technicians and engineers.

JOB RESPONSBILITIES:

• providing information about enquiries and services
• responding to customer complaints

WORK PLACE:

• Novena

JOB REQUIREMENTS:

• Min Diploma
• Keen to work in Healthcare

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

• Perm
• Must have at least 5 years of network experience and CISCO Call Manager
• Experience providing L1/L2 network support to internal stakeholders, locally and globally.

This position will provide network support which includes being the point of contact for all requests, issue resolutions and support change requests after office hours, local and overseas.

Job Responsibilities

• Provide first, second level Network support
• Hands on experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
• Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
• Experience in network segmentation through routing, VPN, SD-WAN
• Experience in Solarwinds, familiar with SIEM, syslog.
• Experience in managing Cisco call manager, teams voice.
• Primary responsibility for voice System, Cisco Enterprise Voice and Microsoft Team.
• Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules. Comfortable to travel where needed.
• Able to manage, plan and resource projects effectively in a complex organisation
• Understanding of incident, problem, change management processes
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP).
• Good team player and able to work at all levels, confident, self-driven.
• Manage Operational admin activities like:

1. Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
2. Procuring equipment and services
3. Maintaining billing records, contract expiry and coordinating payments
4. Updating documentation for system, equipment inventory, SOPs etc.
5. Monitoring systems
6. Preparing status reports for management

Job Requirements

• Diploma in Information Technology, and a Cisco Certified Network Professional (CCNP) or related disciplines.
• At least 5 years of relevant hands-on experiences.
• Familiarity in Cisco Switching and Router, Juniper and Palo Alto Firewall are essential.
• Responsible individual who are self-motivated, independent and good team player preferred.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661