About Castlery

Founded in Singapore in 2013, Castlery is a digital-first furniture lifestyle brand delivering to 54 metropolitan areas across the United States, Australia and Singapore. Our mission is to create quality and beautiful furniture pieces and empower every customer to create an inspiring space. A space in which they can thrive and be their best self.

As a digital-first tech start-up, we are driven by curiosity and move on insightful data to steer our decisions. We lead with a growth mindset and the belief that the combination of each individual’s passions and skills carry the company upward and forward. At Castlery, it’s where all ideas are listened to, and brainstorming means that job titles get left at the door. This is where self-starters can really make their mark, thriving and evolving as they go.

If making an impact gives you a reason to roll out of bed in the mornings, come join us!

Job Description - What You’ll Be Doing

• Analyze processes in various segments of the global supply chain, propose and implement improvements.
• Develop appropriate data models, and provide plans for various business types such as procurement, production, sea freight, warehousing, and distribution.
• Design systematic supply chain indicators and dashboards, and push various anomalies and handling suggestions to relevant departments.
• Participate in various types of cross-departmental projects, interfacing and completing related business needs with high quality.
• Effectively communicate with internal teams and external suppliers to progress together.
• Develop and maintain necessary documentation, data, scripts, and programs for the job.
• Deeply explore and continuously learn the latest industry knowledge and integrate it into team work.

Qualifications - What You’ll Need

• Bachelor’s degree or above from a renowned institution, majors in engineering or supply chain are preferred.
• Over 2 years of experience in the supply chain industry, with strong business understanding, high data and business acumen, and process-oriented thinking.
• Solid foundation in mathematical statistics, proficient in SQL and data visualization tools (Power BI/Tableau).
• Passion for learning, exploring, and introducing new supply chain management methods, tools, and systems to the company.
• Integrity and honesty, with strong responsibility, innovative spirit, and ambition.
• Ability to communicate and maintain documentation in English.
• Preference for candidates with the following conditions or project experience:Python programming;
  Analysis and formulation of supply and demand plans (S&OP/IBP);
  Use of supply chain systems or optimization software (Kinaxis/Anaplan);
  Participation in designing and developing low-code platforms.
  

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer base and organization at a global level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering with our employees to raise that level as they grow with us.

· At least 3 years of expertise in application development OR technical support,

· At least 3 years of work experience in MS-SQL development

· Having good experience on issues and root causes analysis

· Having good ability to express and explain with both technical and normal terms verbally or in writing

· Having good experience in managing incidents, requests and problems resolution

· Understand concepts of IT Production environment and deployment process

We are seeking a skilled and motivated Quantitative Research Analyst to join our investment team. The ideal candidate will play a crucial role in developing and implementing innovative trading strategies and tools, utilizing advanced statistical techniques to optimize trading approaches. This role is perfect for someone passionate about quantitative analysis and looking to make a significant impact in the fast-paced world of equity trading. If you are eager to apply your analytical skills to real-world financial markets and work as part of a dynamic team, we would like to hear from you.

Key Responsibilities:

• Collaborate closely with the investment team to develop and implement trading strategies. Apply advanced statistical analysis to optimize these approaches.
• Conduct thorough analysis of large datasets containing historical and real-time equity market data. Identify key opportunities and trends to aid in strategic decision-making.
• Participate in all aspects of the strategy development process, including data analysis, hypothesis testing, back testing, and post-trade analysis.
• Effectively communicate research findings and deliver actionable insights through various formats such as reports and presentations, ensuring that complex data is accessible and understandable.

Requirements:

• A bachelor's degree or higher in a quantitative field such as Quantitative Finance, Mathematics, Statistics, Computer Science, or a related discipline.
• Prior experience in quantitative research or trading within equity markets is essential. Familiarity with factor models is HIGHLY advantageous.
• Proficiency in programming languages and tools such as Python, SQL, SAS, and C++.
• A solid grasp of equity markets and financial statements is preferred, enabling more effective analysis and strategy development.
• A keen interest in investment, strong learning ability, excellent teamwork skills, self-driven, and a strong sense of responsibility.

Responsibilities:

· Work closely with key stakeholders to deliver projects and solutions

· Provide/review solutions on end-to-end approach to system integration across multiple platforms/applications

· Work closely with product vendors to analyze change request, review system design, ensure compliance to technology architecture standards, software defect resolution and system deployment

· Perform code development and testing, investigate and resolve technical issues reported in projects.

· Conduct system and performance management, application vulnerability management and control, software release management

· Plan and commission production system implementation

Develop and review technical documents and other System Development Life Cycle (SDLC) related documents.

Qualifications:

· Degree in computer science or related discipline

· At least 5 years IT experience on implementing reporting/regulatory solutions on Axiom platform

· Have strong system design and trouble-shooting skill

· Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities

· Proven ability to be flexible and work hard, both independently and in a team environment

· Good interpersonal and communication skills.

• Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.

• Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.

• Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved.

• Enter details of all the interactions accurately in the designated interaction management system.

• Maintain good soft skills throughout their interactions with Ptcp or MoP.

Follow up on cases that have been forwarded to POCs/external stake holders and ensure that resolution is being provided to MoP.

Requirements

• Good communication skills in English

• Proficiency in other languages/dialects may be required depending on programme requirements

• Proficient in Microsoft Office applications

• Ability to work shifts, weekends, and public holidays when required

• Ability to handle difficult interactions in a professional manner

• Possess N levels, O levels, Higher NITEC/A-Level/Diploma/Degree

• At least 2 years of relevant working experience in contact centre, customer support and customer service functions

Job Responsibilities:

· Assisting with daily operations

· Supporting the Lead of Process Improvement

· Market research and presenting it to stakeholders

· Reviewing of test plans and cases

· Participating in the new system implementation

· Carrying out UAT testing

· Understanding of company’s report requirements and identifying commonality

· Highlighting of key risks and challenges

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 3 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

What will you be doing?

• Conduct workshops and lead discussions with stakeholders on business requirements
• Perform feasibility studies and fit or gap analysis on the customer’s requirements
• Liaise with subject matter experts for the design of solutions and creation of functional specifications based on customer requirements
• Perform system configuration and documentation
• Perform unit testing and coordinate system integration testing with external parties
• Coordinate and assist the customer during user acceptance testing (UAT)
• Manage and review documentation according to guidelines for the deliverables (test scripts, release notes, user training documents etc.)
• Conduct user training which includes preparation of the training documents
• Provide support for cut-over activities during system go-live
• Provide go-live support during the production stability period
• Provide knowledge transfer to internal support for the smooth transition from project to support phase
• Assist in other ad-hoc project activities with assigned project manager
• Perform ad hoc tasks not limited to the list of responsibilities mentioned above
• To follow all company business operation and SOP at all times
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company's KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly
• Maintain high standard of housekeeping at all times

What qualifications and/or experience should you have?

• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline
• 3 – 5 years of experience in the relevant field

What attributes should you possess?

• Able to communicate effectively with the ability to breakdown and convey complex information to diverse audiences
• Able to collaborate with different stakeholders from internal and external
• Demonstrate strong analytical skills, self-motivated, initiative taker and ability to work independently
• Have a growth mindset and ability to multi-task and work well under pressure

Account Receivable Executive | MYOB | Orchard

5 days, 9am-6pm
Salary: $3000 -$3400
Location: The Heeren, Orchard

Job scope:

• Handle full spectrum of Accounts Receivables activities
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Support department adhoc duties when needed

Requirements:

• Degree or Diploma in accounting or equivalent fields with minimum 2 years of Account Receivable experience
• Experience in handling large volume of transactions
• Experience in using MYOB accounting software.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Assist and summarize the monthly closing/forecast of all entities
• Preparation of the forecast, proposal of corrective actions
• Manage consolidation of monthly forecasts with preparation of detailed commentary on variances, investigation of unusual variances leading to resolution of issues
• Develop periodic management reports and presentations
• Assist with daily scheduling, appointments and meetings, and follow up on action items
• Provide administrative support to the Management
• Perform any other ad-hoc tasks assigned.

Job Requirements:

• Team player with strong interpersonal skills with the ability to deal with all levels of people
• Candidate shall have at least 5 years of account or business reporting experience
• Good command of English, good communication and interpersonal skills
• Critical and analytical thinking
• Candidate shall be proficient with MS Office and Power Point applications.
• Excellent problem-solving skills and the capacity to anticipate the needs of the Director.
• Strong attention to detail and accuracy in all tasks performed

• Create business intelligence tools or systems which includes design of related databases, spreadsheets, or dashboards.
• Collect data from available industry reports, public information, internal database, field reports, or purchased sources
• Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients
• Provide technical support for existing reports, dashboards

Requirements

• Diploma/Degree in IT or computer science related / data analytics
• Candidates with no prior experiences are welcome to apply as training will be provided
• Proficient in Microsoft Excel
• Knowledge of SQL (MSSQL, MySQL), Visual Basic for Application (VBA), Business Intelligence tools (eg, Power BI)

Interested applicants please send your resume to [email protected]. We thank you for your application but only shortlisted candidates will be notified

Fion Karis

EA:R1110743/10C5505

Morgan McKinley is Your Gateway to Career Success.

Embark on a rewarding career journey as an #Operations Analyst in Settlements for our client, who is the leading financial services company across the globe.

This will be part of the Security Transfers team that oversees the process of onboarding security assets for Private Banking clients.

This role will play a crucial role as a collaborative team member, actively participating in daily operations to ensure the timely and efficient settlement of security transactions across markets, facilitating new asset inflows into the bank. This process is instrumental in supporting the Wealth Management business.

Responsibilities:

• Collaborate with transfer counterparts to negotiate and reach agreements on transfer details and timelines.
• Take responsibility for processing all instructions in alignment with trade details, ensuring accuracy in SWIFT instructions sent to custodians.
• Follow up on transfer cases to ensure seamless street settlement.
• Ensure accurate processing of all transfers by EOD.
• Maintain and guarantee proper filing and archiving of all trade documentation.
• Demonstrate the ability to liaise with custodians, counterparts, and the front office to resolve disputes and discrepancies.
• Acquaint yourself with the internal tool landscape, infrastructure, and processes.Apply your experience and knowledge to the organization’s PB APAC environment.
• · Ensure the receipt and/or delivery of assets (securities).

Essential Skills:

• Bachelor’s degree in accounting, Finance, Economics or equivalent
• At least 1-2 years of relevant experience in Settlements
• Open to fresh graduate
• Attention to detail, meticulous, and careful.
• Knowledge and skills in securities settlements (SWIFT MT54x messaging).
• Fundamental market knowledge for securities (equities & bonds).
• Comfortable with technology.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Morgan McKinley is Your Gateway to Career Success.

Embark on a rewarding career journey as Settlements Officer for our client, who is the leading financial services company across the globe.

Main responsibilities are to handle post-trade life cycle controls in global/regional markets including trade allocation, booking, settlement, funding, reconciliation, and client management.

Responsibilities:
· Review and update department process Work / Fund flows / Processes and Procedures
· Perform regular MIS reporting to Management and Regulatory
· Involvement in initiatives to streamline / automate processes to achieve more direct / efficient processing.
· Support various stakeholders on daily financial transactions and payment processing.

Qualifications:
· Bachelor’s degree in accounting, Finance, Economics or equivalent
· Open to fresh graduate
· Able to work well independently or within a team.
· At least 1-2 years of relevant experience in operations or support functions would be advantageous.
· Strong understanding of control and risk frameworks within banking operations
· Experience in the Asian market is an advantage.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Title: L4 - System Analyst - Functional

Key Skills: Functional System Analyst

Job Objectives

Bank’s Technology and Operations (GTO) Global Markets IT division in Singapore is looking for an experienced Senior Business Analyst to join its dynamic derivatives development team to lead in providing solutions for Market Risk Scenarios requirements and Risk Regulations with usage of historical market data.

Market Risk Scenarios

Key focus is to enhance Market Risk Scenarios system using historical market data from external data vendors and internal systems. That includes data sourcing from various market data vendors, historical data calibration, backfilling, applying proxies, generate Stress & historical scenarios for Market Risk business for VaR, ES & Risk Regulatory program FRTB.

Key Responsibilities

· Own functional Market Data requirements & analysis for Market Risk (VaR, ES) projects and risk regulatory initiatives like FRTB-IMA

· Come-up with BRD, FSD and other documents like traceability matrix for Historical Market Data backfilling, proxying, historical scenarios (shocks) generation & establishing data mappings across various Risk Factors in Market Data domain

· Plan & collaborate across different application/infra teams to manage functional dependencies of the solution

· Collaborate with business stakeholders Market Risk Business, technology team to help finalise requirements and deliver solution.

· Assist with completion of System Integration Testing (SIT),

User Acceptance Testing (UAT), application performance testing.

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

· Third-line BAU support

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Drive UAT calls with users.

Key Requirements

Skills & Experience

· Manage end to end functional knowledge and business analysis skills on all key market data modules like Data Sourcing from various market data vendors, Backfilling, Calibration & Historical Scenarios.

· With direct experiences in Historical Market Data Domain to cater to Market Risk requirements for data sourcing from various market data vendors (like Bloomberg, Refinitiv, ICE, MarkIT), backfilling, calibration, proxy & historical scenarios generation for VaR & ES.

· Good Business Analysis experience in data sourcing from various market data vendors, backfilling, curve computation (calibration), proxy, stress scenarios & historical scenarios generation for Market Risk and Regulatory requirements

· Cater to various historical market data requirements for historical scenarios for Murex upgrade

· Extensive knowledge of various market data instruments such as equities, commodities, FX, IR curves, options, volatilities etc.

· Experience in any of EDM/MDM market data product like Neoxam, Asset Control, Golden Source, MarkIT etc.

· More than 10 years (for L4) track record in analysing requirements and tracking delivery of global/regional IT capabilities for a bank or multi-national/regional company

· Experience in banking industry preferred

· Proven result-oriented person with a focus on delivery

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

· Good problem solving, analytical, synthesis, system thinking and solutioning skills

· Good to have some scripting/coding capabilities in either one or more of the following skills: Windows batch/Unix shell scripting, java script, SQL, PL-SQL, vendor proprietary language etc.

Functional Expertise Required in following domains:

· Market Data (Historical & EOD)

· Market Risk

· Global Markets

Competencies

· Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

· Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

· People and team management in a transversal function

· Ability to effectively communicate, interact with and influence technical associates, business and operational partners and executives

· Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

· Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

· Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

· Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

· Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional qualification like FRM

The Junior Security Intelligence Analyst will help collect, curate, and disseminate current and forecasted risk intelligence in a timely manner to partners and stakeholders. Analysts provide strategic foresight and analysis on security and operational concerns that may pose a safety risk to the client, its employees, or community.

Responsibilities:

• Monitor and analyse geopolitical and global events identify and assess threats the client's specific global operations, assets, and personnel.
• Provide major event safety and security assessment, forecast, and vulnerability reports.
• Conduct site and travel vulnerability assessments to ensure the safety of the client's employees and locations.
• Support location-specific intelligence, including active and archived alerts; city and country intelligence; and interactive maps.
• Drafting comprehensive, well-researched, and articulate analysis products providing tailored research for client-specific needs.
• Other responsibilities may develop with programme growth.

Requirements:

• A bachelor’s degree in history, political science, international relations, intelligence analysis, or a related discipline.
• 0-2 years of experience in related global risk and threat analysis experience required.
• Experience in collection and analytical methodologies.
• Keen understanding of social media monitoring techniques.
• Proficiency in client workspace product suite; the ability to present information in a graphic format and concise reports.
• Excellent research, analytical, writing, and verbal presentation skills.
• Ability to quickly adapt to the external environment and organization.
• A strong customer service focus and ability to build and maintain trusting relationships.
• Ability to be a positive and effective team member.
• Ability to effectively manage multiple projects simultaneously and prioritize.

Title: Analyst

Department: Global Investment Research

Location: Singapore

Reports To: Director of Equities

Level: 6

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Global Investment Research team and feel like you’re part of something bigger.

Department Description

At the centre of Fidelity’s success is our approach to managing money, which the philosophy unchanged since we were founded. Our approach places first-hand, detailed research at the core of our decision making, ensuring that every security – whether equity or bond – is investigated in detail before being included in our funds. We subsequently build our funds from the bottom up, stock by stock, taking account of market trends but not being driven by them.

Fidelity International has investment management activities based out of London, Milan, Paris, Frankfurt, Tokyo, Hong Kong, Mumbai, Singapore, Sydney, Shanghai, Toronto and Montreal. A presence across key ‘investment centres’ ensures that we truly penetrate the business, economic, political and social landscapes in each region we operate. This local fluency, born primarily out of local staffing, is fused with a global investment philosophy and communications systems.

Global Investment Research (GIR) is a newly formed department, bringing all core investment research functions in Fidelity under one team. The industry-leading research team comprises equities and fixed income investment professionals, supported by a global research specialist function. GIR is expanding its remit into private markets, working to help build out a private credit investment capability, and now moving further into pre-IPO and unlisted equities. The GIR function works alongside our real estate, macro, systematic, quant and multi-manager research functions. Core to all investment activities is a passion for sustainable investing. Fidelity runs a fully integrated sustainable investing model - with research investment professionals owning the deployment of our industry-leading forward-looking proprietary ESG assessment methodology.

The research department – more than 180 analysts strong with an additional 90 research specialists - provide analysis on companies, stocks, and sectors, working closely with fund managers to select securities for their portfolios. A high proportion of our research analysts now also operate as co-portfolio managers on strategies around the world.

Key Responsibilities

• Take responsibility for the analysis of a list of stocks allocated by the Director, Equities; typically such a list will comprise around 25-30 names.
• Ramp coverage on those names within a time period agreed with the Director, Equities; typically within 12 months.
• Use all sources available to formulate a view on the stocks under your assigned coverage. This would include sources within the company as well as other industry sources such as competitors and customers, and external sources such as sell-side brokers and third-party research providers.
• Maintain a current rating on each stock on the assigned coverage list. Ratings go from 1 (strong buy) to 5 (strong sell).
• Publish regular reports on assigned stocks.
• Communicate your views to PMs via written reports, voice mails, emails, and face to face meetings.
• Host company meetings on companies on your list for PMs when appropriate.
• Provide an industry update annually on the industries under your assigned coverage.
• Maintain a notional paper portfolio comprised of the stocks on your assigned coverage list.

Experience and Qualifications Required

• MBA/CFA or relevant degree
• At least 5-7 years of relevant experience in the financial industries
• Excellent financial analytical skills
• Strong written and verbal communication capabilities
• Fluent spoken and written English
• Highly motivated, able to think logically, critically & quickly
• Able to work both independently and as part of a Research/Investment team
• Avidly interested and have a passion for the stock market and has demonstrated this interest through either previous work or personal investment
• Travel around the region at least 20% of the time

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

Job Description

• Checking cleanliness at hawker center
• Responsible for clearing soiled dishes, clearing rubbish, and all general table-top cleaning in a hawker centre.
• Managing the plates and coffee cup supply
• Participate in staff recruitment, selection, and training
• Supervise and schedule staff
• Ensure customer satisfaction
• Resolve customer complaints and internal staff conflicts
• Order and maintain inventory control costs
• Ensure compliance with food health and safety regulations
• Follow food safety regulations
• Oversee a team of table top cleaning, dishwashing, and throw rubbish
• Plan work and coordinate activities by Supervise, instruct, and give on-the-job training to others
• Reports quickly to the supervisor/boss if any problem arises and also recommends solutions
• Perform any other duties as assigned by the manager/boss.
• Establish and maintain satisfactory working relationships with subordinates, supervisors, Managers and Boss.

Requirements

• Full-time positions available
• With or without experience are welcome
• Hardworking, honest, and responsible individual
• Willingly to follow instructions

POSITION SUMMARY

As our Coffee Specialist (Customer Service & Contact Center), you will act as our Brand ambassador to deliver world-class customer service continuously throughout the customer lifecycle and engage with our customers across a number of touchpoints. You will elevate the customer experience with functional and behavioral expertise, creating brand engagement and loyalty while always emphasizing customer centricity.

A DAY IN THE LIFE AS Coffee Specialist (Customer Service & Contact Center) – Nespresso Singapore

As our Coffee Specialist for Customer Service & Contact Center, you will engage and build rapport with our customers to understand their needs well, and provide concise solutions through various touchpoints such as phone, digital or social media to deliver exceptional service.

You will provide one-stop shop services for any of our customer needs, including but not limited to product information, delivery slots and machine troubleshooting. You are constantly delivering an unbeatable level of service to the customers, aligned with Nespresso brand values and standards. You will be involved in identifying and proposing areas for improvement in processes, tools, trainings, speech and services to ensure continuous improvement to the customer journey and lifecycle. You should raise and share valuable customer insights, proposing suggestions and feedback to improve the customer experience as well.

WHAT MAKES YOU SUCCESSFUL

• Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers
• Experience in customer service / sales environment is an added advantage
• Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of handling every contact
• Strong interest in the coffee and service industry
• A team player who supports his/her team in meeting department goals yet is also someone who can work independently with minimal supervision
• Solution-driven, meticulous and accurate
• Being able to context-switch quickly when being tasked to handle various tasks depending on dynamic changing needs of our daily operations

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

• Execute Mock Conversion 4 (MC4) for Site to be deployed. This includes loading into Staging Table, Pre-Target table, Post Target table (S4), User verification report generation, User verification session execution and fixes post verification
• Execute Actual Data Conversion activities during pre-cutover, cutover window and post cutover.
• Responsible to plan, analyse, build and execute end to end Data Migration activities
• Responsible to manage Mock Run and Full-Dress Rehearsal activities
• Ability to work across multiple functional projects to understand data usage and implications for data migration and test points.
• Perform source system data analysis to manage source to target data mapping.

Job requirement

• Bachelor’s degree in Computer Science or any equivalent
• With 3+ years’ experience in Data Migration
• Hands-on experience in Data Migration planning and SAP Implementation experience
• Experience in Oracle Database 2, PL/SQL scripting, Java scripting
• Experience in Healthcare industry

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Key focus is to enhance Market Risk Scenarios system using historical market data from external data vendors and internal systems. That includes data sourcing from various market data vendors, historical data calibration, backfilling, applying proxies, generate Stress & historical scenarios for Market Risk business for VaR, ES & Risk Regulatory program FRTB.
• Own functional Market Data requirements & analysis for Market Risk (VaR, ES) projects and risk regulatory initiatives like FRTB-IMA
• Come-up with BRD, FSD and other documents like traceability matrix for Historical Market Data backfilling, proxying, historical scenarios (shocks) generation & establishing data mappings across various Risk Factors in Market Data domain
• Plan & collaborate across different application/infra teams to manage functional dependencies of the solution
• Collaborate with business stakeholders Market Risk Business, technology team to help finalise requirements and deliver solution.
• Assist with completion of System Integration Testing (SIT), User Acceptance Testing (UAT), application performance testing.
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Third-line BAU support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Drive UAT calls with users
• 
  

Job Requirements:

• • Manage end to end functional knowledge and business analysis skills on all key market data modules like Data Sourcing from various market data vendors, Backfilling, Calibration & Historical Scenarios.
• • With direct experiences in Historical Market Data Domain to cater to Market Risk requirements for data sourcing from various market data vendors (like Bloomberg, Refinitiv, ICE, MarkIT), backfilling, calibration, proxy & historical scenarios generation for VaR & ES.
• Good Business Analysis experience in data sourcing from various market data vendors, backfilling, curve computation (calibration), proxy, stress scenarios & historical scenarios generation for Market Risk and Regulatory requirements
• Cater to various historical market data requirements for historical scenarios for Murex upgrade
• Extensive knowledge of various market data instruments such as equities, commodities, FX, IR curves, options, volatilities etc.
• Experience in any of EDM/MDM market data product like Neoxam, Asset Control, Golden Source, MarkIT etc.
• More than 10 years track record in analysing requirements and tracking delivery of global/regional IT capabilities for a bank or multi-national/regional company
• Experience in banking industry preferred
• Proven result-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Good to have some scripting/coding capabilities in either one or more of the following skills: Windows batch/Unix shell scripting, java script, SQL, PL-SQL, vendor proprietary language etc.
• Functional Expertise Required in following domains: Market Data (Historical & EOD), Market Risk & Global Markets
• Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation
• Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives
• People and team management in a transversal function
• Ability to effectively communicate, interact with and influence technical associates, business and operational partners and executives
• Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change
• Possess strong understanding of business strategies and able to translate them into concrete achievable action plans
• Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively
• Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes
• Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Bachelor's degree in computer science, engineering or similar domain
• Related professional qualification like FRM

Role:

System Analyst (SAP / IT / Manufacturing Application / Up to $6000)

• Singapore Based (Woodlands)
• 5 Days work per week (8am to 5.30pm)
• $4000-$6000
• At least degree or above in Information Technology, Computer Science or a related discipline + 3 years IT related work experience
• SAP experience is must (FICO is an advantage) + Manufacturing application experience is an advantage
• AI application experience is an advantage + Cloud experience is an advantage e.g. AWS and Azure
• Career Progression Opportunities

Responsibilities

• Liaise with user, IT teams and vendor for project activities and meetings.
• Participate in designing, coding, testing, debugging, documenting and implementing IT systems
• Design and develop systems specifications
• Propose and explore new applications for company
• Occasional travel to overseas

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Coordinates activities related to new and existing regulations.
• Submits recommendations to create new or modify existing policies and procedures related to internal controls.
• Communicates these changes to business partners and assists with updates to processes to strengthen CRM programs.
• Assists with the annual Compliance Policy & Procedures Certification process.
• Provides managers with information and input on new firmwide policies, guiding them on matters related to
  implementation and compliance; monitors ongoing compliance across all teams.
• Executes education and training programs for employees whose functions or responsibilities involve compliance with applicable firm policy and
  regulatory and industry laws.
• Assists Sr. CRM Managers in executing risk-related protocols in support of the Enterprise Risk Management Framework.
• Assists with the identification of risks and the design, implementation and execution of organizational controls and oversight to respond to and manage risks to ensure compliance with rules and regulations.
• Contributes to the completion and ongoing oversight of Risk Control Self-Assessments (RCSA) and risk scans including documenting and maintaining risk issue records in Archer.
• Serves as project lead on medium-sized projects of moderate complexity.
• Supports specific work streams of larger or more complicated projects.
• Partners with stakeholders to gather and define requirements, develop timelines, establish milestones, and report on the project status.
• Coordinates projects designed to resolve various process issues using knowledge of best practices, systems, policy requirements, and client service needs to implement the development of solutions that improve overall efficiencies.
• Produces various reports and metrics on a repeatable and ad-hoc basis including EMEA’s SMCR reporting and training and annual Fit and Proper attestations.
• Responsible for escalation and management of incidents and issues.
• Assists the Incident Coordinator with incident management, both data security incidents and non-data security incidents, which includes assisting with the escalation and remediation of incidents, entering the incidents into Archer as appropriate, and providing support for more sensitive and escalated incidents in partnership with the business and assurance partners.
• Participates and/or leads Privacy- and Security-by Design Reviews, on processes, systems, and projects to evaluate compliance with laws, regulations, and internal standards, which includes scheduling Consultation and Impact Assessment meetings with the appropriate business and assurance partners; submitting the required documents in Archer; following up with the business project owners until the review is completed; and tracking the status via the team’s SharePoint Master List.
• Assist with queries received from the business and assurance partners (regional and global).
• Conducts and/or assists with monitoring and training related to certain activities such as Client Events, MiFID II Knowledge and Competency, Gifts & Entertainment, Marketing Content (Admaster), reverse solicitation, cross-border sales monitoring, and incident mitigation.
• Analyzes vendor services from a compliance, risk, and privacy perspective to ensure performance meets contractual, firm, client, and industry requirements.

Job Requirements:

• Bachelor's degree or the equivalent combination of education and relevant experience
• 2+ years of total relevant work experience
• Familiarity with the regulatory and legal requirements in APAC and EMEA
• Japanese language proficiency to liaise with Japan office
• Experience with systems such as Archer, ServiceNow, SharePoint, Planner, Power BI

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Company Description
You’re talented and adaptable. That’s why you’ll fit in.

The purpose of the Marketing B.U. is to sustainably maximise value from the marketing of Anglo American products and services.As part of our Global Sales Operations Team this role primarily supports our Energy Solutions business and is responsible for the calculation, negotiation and settlement of laytime for a portfolio of globally traded products including Thermal and Metallurgical (Steel Making) Coal.The trading environment is experiencing increased levels of complexity, which require greater flexibility and agility in order to avoid value leakage while delivering against our contracts.A good understanding of the principles of laytime, contract terms and negotiation skills are essential to protect Anglo American’s position, minimise losses and maximise returns.

Job Description
What you’ll do

This role is a fixed term role to support our Global Sales Operations team with our Energy Solutions Laytime obligations working in our ES Sales Operations team. The role will have responsibility to produce laytime calculations, negotiate with counterparties to through to financial settlement.

KEY TASKS

Laytime

Produce a laytime calculation/statement promptly for each vessel, ensuring no contractual time bars are missed and in line with the relevant contract.
Negotiate with Buyers/Suppliers/Vessel Owners to settlement.
Raise appropriate Invoice/Credit Note using our Marketing Trade system(s).
Keep full and accurate records at all stages of the negotiation to settlement.
Keep records of any events that impact on vessel loading activities
Produce a weekly Management Laytime Update/Summary with full commentary.
Produce a Monthly finance report (Net Gain/Losses, Invoices/Credit Notes status)
Debtor Control and cash management
Reconciliation of accounts payable and accounts receivable
Net Offs of trades
Stakeholder relationship management/maintenance
Supporting our fully flexible sales operations team ambition, in the careful calculation, negotiation and settlement of laytime.
Ensure accurate data entry to issue invoice/credit notes in Aspect, uploading relevant supporting documents.
Process Improvement

Support continuous review processes to identify opportunities that will help maximise value.
Support the implementation of key optimization projects to maximise value for the Marketing BU
Give input to Laytime terms in Trade contracts as required.
Sales Operations Support

Support Sales Operators on an as necessary basis in the operation of the sales/purchase contract.
Compliance, Risk and MasterdataContinual vigilance for Compliance issues, raise team awareness and assist to develop controls.
Assist in onboarding existing counterparties new bank details in line with the compliance processes.
Provide updates to operational risk on Thermal Coal debtor position on a weekly basis.

Qualifications
What we’re looking for

A detailed knowledge and experience of international shipping with particular reference to demurrage/despatch calculations and nomination procedures.
A detailed knowledge of sales contracts with an appreciation of trade markets and understanding of quality implications to enable the incumbent to contribute to the formulation of sales, purchase and freight contracts.
A working knowledge of International Trade and Shipping with particular reference to the International coal market would be an advantage
An understanding of Trade Finance Instruments primarily Letters of Credit and relevant contractual requirements
Full knowledge of the latest vessel vetting procedures so that vessel nominations can be checked for breach of sanctions.
A detailed knowledge of the operation of bulk trading contracts (such as SCoTA)
Understanding of the commodities markets is desirable
Understanding of Accountancy Principles
Understanding of Trade finance instruments
Systems such as SAP or Aspect
Commodity Trading
Trade Compliance - understands the principles of compliance within a trading function
Trade Finance, Accountancy and Management reporting - Understands the principles of accountancy and trade finance and can apply to management reporting.

Additional Information
Who we are

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.As a responsible miner – of diamonds (through De Beers), copper, platinum and other precious metals, iron ore, coal and nickel – we are the custodians of what are precious natural resources. We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people’s lives.

What we offer

Competitive salary and benefits package
Amazing opportunities for learning and growth - from technical training to leadership programs, we bring out the best in our people
We’re a large, successful multinational company and there are plenty of opportunities internally to move onwards and upwards too
Inclusion and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

How to apply

To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.

Job Description:

• Responsible for AR timely follow-up, identifying areas of improvement in AR collection and introduce measures to enhance AR
• Responsible to improve and drive AR collection and procedures with relevant departments
• Responsible for ensuring compliance with credit / AR policies and procedures with regard to the processing, payment and/or collection of invoices
• Check and ensure appropriate coding of invoices and monitoring of internal control procedures for maintaining collections.
• Manage and resolve customer disputes to ensure invoices are paid on time and in full
• Drive improvement in quality control of AR
• Maintain good customer relations ensuring that inquiries with respect to invoices are dealt with efficiently
• Prepare regular reports on AR status to management and key stakeholders, including collection forecast
• Prepare analysis of AR status / collection and using the data to recommend / implement payment plans
• Evaluating customers’ credit data and financial statements to determine the degree of risk involved in extending credit to them
• Support AR Manager in executing AR and credit management functions
• Other ad-hoc duties as assigned

Requirements:

• Min. Diploma / Degree in Business Administration / Finance or relevant disciplines
• At least 3 years’ working experience in Credit and/or Accounts Receivable fields required
• Knowledge in SAP is a definite advantage
• Attention to detail and ability to work independently and collaboratively in a fast-paced environment
• Have good communication skills and able to effectively interact with stakeholders at all levels
• Have good analytical and decision-making skills
• Emotionally resilient with good negotiation skills
• A team player with good interpersonal skills

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Research & Insights Analyst to join their team
• It will start off as a 12-month contract

The Job

Market Research and Analysis:

• Conduct thorough market research (either quantitative or qualitative, through primary or secondary research) on financial trends, economic indicators, and industry developments.
• Gather data from various sources, including market reports, financial publications, and databases, to gain comprehensive insights into market conditions.

Data Collection and Interpretation:

• Collect, organize, and manage large datasets related to financial markets, economic indicators, and customer behaviours
• Utilize analytical tools and methodologies to interpret data accurately and derive meaningful insights.
• Continuously explore innovative ways to enhance data collection, analysis, and reporting processes.

Insights Generation:

• Develop insightful reports, presentations, and dashboards that communicate research findings and insights effectively.
• Translate complex data into clear, actionable insights to support decision-making by senior management and stakeholders.
• Collaborate with cross-functional teams to integrate research insights into strategic planning and business development initiatives.

The Talent

• Minimally 2 years experience in customer financial research, market analysis, or a similar role within the banking or financial services industry.
• Proficiency in utilizing data analysis tools and software (e.g., Excel, SPSS, Q) to extract, manipulate, and visualize data effectively.
• Some proficiency in using Qualtrics experience management platform, for creating surveys, dashboards & data analysis is preferred.
• Strong analytical skills with the ability to interpret complex information and present findings in a structured and understandable format.
• Excellent communication skills, both written and verbal, with the ability to articulate findings to diverse audiences.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Research & Insights Analyst
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918