The incumbent for this position will be the key administrator for the MSc Mechanical Engineering programme in the School of Mechanical and Aerospace Engineering. The incumbent will also assist with other functional tasks for the Graduate Studies Office, as required.

Job Description

• Administrate all processes from admissions to matriculation, coursework and graduation pertaining to the assigned MSc programme.

• Manage and attend to administrative processes pertaining to MSc dissertation submission and examination.

• Attend to procurement requests and work requests for the Graduate Studies Office.

• Contribute to and support events organized by the Graduate Studies Office such as Orientation and Welcome sessions, Workshops, Alumni networking event, Industry Seminar series, Graduation Dinner, Programme Retreat, and any Overseas Outreach trips.

• Attend to enquiries by prospective students, current students, and faculty.

• Facilitate preparation of data and statistics as and when required.

Requirements

• Bachelor’s degree, or Diploma with 3-5 years of relevant work experience, preferably in student administration services

• Effective communication and organisational skills

• Event planning and management

• Critical thinking and problem-solving skills

• Detail-oriented

• Good interpersonal skills

• Proficiency in Microsoft Office applications

Events Executive [RSIS]

The S. Rajaratnam School of International Studies (RSIS), a Graduate School of Nanyang Technological University (NTU), is a leading professional school of international affairs and policy-oriented think tank. The School invites suitably qualified individuals for the position of:

EVENTS EXECUTIVE

The successful candidate will report to the Head of Events and assume the following responsibilities:

• Provide administrative support for RSIS’ Events Unit;
• Assume the role of Event Lead for events;
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls;
• Monitor the progress of event planning and execution;
• Ensure the event administrative and operational requirements are met; and
• Ensure compliance with RSIS and NTU policies and regulations.

Requirements:

• Degree/Diploma with minimum 3 years’ relevant experience.
• Strong communication, organisational and interpersonal skills.
• Proficiency in MS Office applications.
• Proficiency in virtual events software is preferred.
• Knowledge of ITQ/ITT process for procurement of goods and services is preferred.

All applicants should submit the following:

• A cover letter specifying how your qualifications match the job description; and
• A detailed curriculum vitae.

We regret that only shortlisted candidates will be notified.

For further information about RSIS, please visit our website: www.rsis.edu.sg.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

To provide administrative support in the Departments of Japanese Studies and Chinese Studies in the following areas:
1. Secretary to Head of Japanese Studies and general administrative duties
2. Procurement matters
3. Coordinate, plan and provide logistic support for seminars, workshops and events
4. Student matters
5. CET programme
6. Any other duties as assigned

Qualifications

• University degree with preferably 1-2 years of working experience
• Good interpersonal, communication and writing skills in English and in addition, preferably Japanese/Chinese languages, as this role requires communication with Chinese/Japanese-speaking staff, students and external stakeholders
• Meticulous, good planning and organising abilities
• Highly committed with good service-oriented and positive attitude
• IT savvy and proficient in Microsoft Office applications
• Able to multi-task and work well under pressure
• Able to work independently and as a team player

More Information

Location: Kent Ridge Campus

Organization: Arts & Social Sciences

Department : Japanese Studies

Employee Referral Eligible:

Job requisition ID : 23220

Our client, a well-established MNC is seeking for an Accounts Executive / Finance Executive ( A/P & A/R ) - $ 4,500.00 + Bonuses

Requirements

• Diploma in Accountancy/ACCA/CA/CPA
• At least 2 to 3 years experience handling full spectrum of Accounts Payable (A/P) and Accounts Receivable (A/R) functions.
• Meticulous, Independent, confident
• Good interpersonal skill

Others

• Salary up to $ 4,500.00 + Bonuses
• Walking distance from One North MRT station
• Work-life balance

Interested candidate can send in your resume (word format prefer) to [email protected]

We are looking for a Project Executive to prepare, schedule, coordinate and monitor the projects that are being assigned to him/ her. Reporting to the Project Manager in the Project Team, he/ she will

• Work together with the clients, either at our office or client’s locations, to understand their needs and translate them into an actionable plan with the team.
• Work closely and communicate effectively with project manager, and other project team members to create and deliver quality solutions for the clients.
• Perform quality control work, taking into considerations of the budget, schedule, and plans.
• Keep track of project status and provide regular reports.
• Assure all the deadlines are being met.
• Any other ad-hoc tasks to support the business needs.

Requirements:

• Diploma or Degree in Engineering or relevant field
• Proven working experiences as a project engineer
• Project management and organizational skills
• Commitment to exceed customer’s expectations
• Time management and organization skills

Good to Have

• MS Office Skills
• Microsoft Project Skill
• Dynamic Business Central knowledge will be an advantage
• Negotiation skills

The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University’s needs. 

The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted at alumni residing overseas. These events and programs are organised by OAE, the schools and departments and alumni associations to create and maintain pathways for alumni participation that advance the goals of the University.  The key strategic objective for the team is to nurture strong alumni relations with the growing Overseas Alumni Associations & Alumni Circles.

Key Responsibilities:

Facilitate the formation of overseas NTU Alumni Associations, reconnect with associations which are inactive and render support to strengthen their ties with their alma mater.

• Support alumni programmes to engage with alumni in Singapore and overseas.

• Support the team to curate and organise global and regional alumni engagement programmes such as China or Regional Conference and events in collaboration with colleges and departments as well as overseas alumni associations.

• Coordinate NTU Senior Management’s visit to engage with overseas alumni.

• Administrative works such as alumni correspondences, procurements and payments.

Key Requirements:

• Bachelor's degree in a related field

• A self-starter who is resourceful, committed and has strong interpersonal skills

• Strong verbal and written communication skills

• Good project management experience and able to multi-task in a fast-paced environment

• Willing to travel, and work during weekend

The Senior Executive, Governance and Quality Assurance, supports educational quality assurance processes and practices for the NTU Bachelor of Medicine, Bachelor of Surgery undergraduate programme at the Lee Kong Chian School of Medicine. This position reports to Director, Education Management.

Responsibilities:

Curriculum Reform

• Participate as Secretariat team member of the Curriculum Reform Committee (CRC) and its sub-groups and ensuring effective collaboration and implementation of curriculum reforms.

• Organise CRC and its sub-groups meetings and providing administrative and logistical support

• Assist in the preparation, compilation and dissemination of CRC and its sub-groups meeting package including meeting papers and slide deck

• Assist Chair, CRC in the conduct of meetings

• Draft minutes of CRC meetings and action plans for its sub-groups’ meetings

• Assist in monitoring follow-up actions

Curriculum Documentation

• Administer electronic filing infrastructure for NTU MBBS degree documentation

• Maintain version control of curriculum documentation

• Engage with internal stakeholders to plan and develop budget estimates for new degree programme, including operating expenses and expenditure on manpower

• Assist faculty and educators in compiling and documenting learning outcomes

• Collaborate with sub-groups, faculty and educators to collect, organise, and update course outlines, learning outcomes, and assessment strategies.

Programme Policies and Processes

• Collaborate with team leads in developing and reviewing MBBS degree programme policies and processes

• Monitor timeline for submission of revised policies and processes for approval at School and University-level committees

• Prepare student-facing versions of policies and processes for publication on student intranet

Quality Assurance and Quality Improvement

• Provide administrative support for national-level medical education quality assurance and quality improvement efforts

• Assist in preparation of quality assurance documentation for submission to Ministry of Health and Singapore Medical Council

Requirements:

• Bachelor’s Degree with at least 1 to 2 years of relevant experience in education quality management

• Background in medical education and/or healthcare administration would be an advantage

• Knowledge of quality assurance frameworks and methodologies in higher education

• Proficiency in Microsoft Office applications

• Experience in data management

• Meticulous, resourceful and adaptable

• Ability to multi-task and work independently under time pressure

• Excellent organisational, written and verbal communication skills

• Team player

• A proactive approach to identifying challenges and developing innovative solutions to address issues related to governance, compliance, and quality assurance

• Strong organisational and project management skills to plan, coordinate, and execute plans

This is a contract position till 31 March 2026.

The NTU Office of Admissions (OA), an office within the Students and Academic Services Department, is organised in the four key functional areas that support the university’s quest in recruiting quality students to pursue their undergraduate and/or graduate education.  These four areas are Undergraduate Admissions, Graduate Admissions, Talent Outreach and Marketing and Operations. ​

Responsibilities

• Create visually appealing designs (digital and printed) for admissions related publicity materials, such as brochures, postcards, eDMs, posters, banners, event e-invite etc.
• Assist to coordinate the production of admissions and scholarship brochures.
• Assist to update and seek clearance for contents of the Minimum Subject Requirement brochures.
• Assist in maintaining brand consistency across all design projects.
• Assist in checking all graphics related to the publicity of the Open House during design and production process, and on site for set-up day.
• Assist in preparing/updating SOP on production for all publications.
• Prepare and maintain proper records of design files, assets and projects documentation for all publications and graphics for events.
• Assist in event registration for outreach events.
• Process payment to students ambassadors for events, maintain and keep track of Time-Off e-system records as well as assist in other administrative matters.

Requirements

• Diploma in Graphic Design, Visual Communication or equivalent.
• At least 3 years of experience in designing visuals/artwork for both printed and digital platform.
• Strong understanding of design principles, typography, colour theory and motion graphics.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other design tools.
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.)
• Basic knowledge of HTML, CSS and web design.
• Knowledge of video creation and editing software.
• Good verbal and written communication skills.
• Creative, meticulous and a great eye for aesthetics.
• Positive attitude to work with ability to handle multiple projects concurrently.
• Strong team player.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Executive (Finance Department) [NIE]

Responsibilities

You will be part of the team which handles payments and other student-related financial matters for the institute. Your responsibilities will include:

• Administering Financial Aid schemes, e.g. PSEA, CPF, Mendaki, Tuition Fee loan, Study loan, scholarships and bursaries.
• Checking that payment transactions (e.g. supplier invoices, student claims) have appropriate certification and approvals before processing payments.
• Handling the financial accounts, preparing GST, audit schedules and financial statements for NIE Student Union.
• Responding timely to enquiries pertaining to student matters.
• Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.
• Handling ad hoc duties as assigned.

Requirements

• A Polytechnic Diploma in Accountancy or its equivalent.
• 2 or 3 years of working experience in accounting.
• Organized and meticulous in handling numbers and data.
• A team player with a positive working attitude and is willing to learn and adapt.
• Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.
• Experience in SAP would be an added advantage.
• Able to adhere to timelines.

Closing Date

The closing date of the advertisement is 3 January 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

The University Advancement Office (UAO) supports NTU’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations, and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

Responsibilities:

The Senior Executive, Information Management (IM) will work with the IM team to build and maintain an effective database management system, serving as a foundation for supporting alumni and donor engagement initiatives across NTU. Other key responsibilities include:

• Monitoring the success rate of marketing campaigns.

• Delivering accurate and meaningful data to support comprehensive analyses and research efforts.

• Assisting in the maintenance of systems and software under the purview of both UAO and the Office of Alumni Engagement.

• Providing training to system end users.

• Gathering system requirements to meet new and changing business needs.

Requirements:

Experienced working with database management systems or databases. Proficiency in Chinese is essential as the candidate is expected to review database records in Chinese. Possess good administrative and communication skills.   

Experience in using fundraising software and an advance user of Microsoft applications. Possess strong interpersonal, managerial and communication skills with the ability to interact effectively with internal stakeholders of all levels. Technically savvy and ability to multi-task and meet tight deadlines.

Applicants should have at least a Diploma in Information Technology (or equivalent certification in a related domain), with a minimum of two years’ working experience in customer service, and two years of relevant and related working experience in a database-related role.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Executive (Finance Department) [NIE]

Responsibilities

You will be part of the team which handles research grant-related financial matters for the Institute. Your responsibilities will include:

• Administer research grants and projects.
• Payment processing of vendors’ invoices to ensure purchases are in accordance with rules and regulations of funding agencies.
• Payment processing of transport and general staff claims.
• Responding timely to enquiries pertaining to research grant financial matters.
• Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.
• Handling ad hoc duties as assigned.

Requirements

• A Polytechnic Diploma in Accountancy or its equivalent.
• 2 or 3 years of working experience in accounting.
• Organized and meticulous in handling numbers and data.
• An effective team player with a positive working attitude and is willing to learn and adapt, with problem-solving skills.
• Good organizational and communication skills, ability to prioritise, plan and multi-task and deliver assignments to adhere to timelines.
• Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.
• Experience in SAP would be an added advantage.

Closing Date

The closing date of the advertisement is 19 December 2023.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

Job Responsibilities:

• Handle planning and deployment of crane operators and drivers;
• Ensure proper submission of documentation by crane operators and drivers;
• Report and monitor equipment breakdown and repair status;
• Handle office and booking Hotline;
• Handle all admin duties relating to crane deployment;
• Undertake other admin duties which includes issuance of Purchase Requisition/Purchase Order, compilation of data for monthly reporting;
• Perform ad-hoc duties as assigned.

Job Requirement:

• Minimum GCE 'N' Level;
• Good communications and interpersonal skills;
• Able to handle work pressure;
• Highly motivated and self driven;
• Good and dynamic team player.

Attractive remuneration package for experience and suitable candidates

Interested applicants, please email your detailed resume stating current and expected remuneration package, date of availability to commence work.

We regret that only shortlisted candidates will be notified.

Singaporean and/or PR

Able to speak both English and Mandarin (to liaise with mandarin clients)

Handling full-set of accounts including AP/AR.

Prepare invoices, debit and credit notes for customers

Prepare payment and petty cash

Ensure accurate and timely monthly closing of ledger systems

Preparation of GST report/ monthly management reporting/ bank reconciliation and journal entries

Liaise with operations on accounting-related matters

Manage cash flow and treasury function

Implement/review and improve internal control

Ensure compliance with group accounting policies and SFRS/IFRS

Ensure compliance with all aspects of statutory, tax, and regulatory requirements for the group of companies in a timely manner

Liaise with banks, external auditors, tax consultants, and corporate secretarial agent

Ensure that all financial reporting obligations are met in relation to government grant claims

Any other ad-hoc finance duties assigned

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The mission of the Office of Alumni Relation (OAR) is to nurture mutually beneficial and lifelong relationships with alumni and engage them along NUS’ aspirations. The Alumni Communications team supports this mission by reaching out to and strengthening bonds with the University’s alumni in the following ways:

• Implement effective communication initiatives to increase awareness of the University's latest news and initiatives, nurture a sense of belonging and build pride among alumni.
• Strengthen alumni engagement through digital plaforms.

Duties & Responsibilities

As the Head, Alumni Communications, you will be responsible for leading the alumni communications team in implementing communication strategies to promote the NUS alumni network and drive engagement with alumni.

Branding & Marketing

• Develop and implement branding strategies that enhances the University's image and reputation among alumni.
• Manage and upkeep all brand elements including logos, icons and taglines.
• Maintain a consistent and compelling brand message across all communication channels and branded gifts.

Publications

• Oversee the planning, production and distribution of alumni publications including the half-yearly print version of The AlumNUS as well as the biennial NUS Alumni Awards and OAR booklet.
• Identify, appoint and manage vendors for the design and printing of publications, and ensure timely delivery of high-quality publications.

Event Marketing

• Provide guidance to colleagues from alumni engagement for event marketing initiatives, including email campaigns, web banner displays, organic and paid social, and instant messaging platforms.
• Oversee and optimise the email marketing schedule for alumni; maintain a consistently high standard of engaging email content to minimise unsubscribe rates.
• Utilise data analytics to measure the success of digital campaigns and optimise strategies for improved outcomes.

Digital & Social Media

• Develop and coordinate social media strategies to engage alumni across various platforms, including Facebook, LinkedIn, Instagram and WeChat.
• Monitor social media trends and analytics to assess the effectiveness of communication efforts and adjust strategies accordingly.
• Amplify and celebrate achievements by alumni on social media.
• Oversee revamp of department website

Qualifications

• Bachelor's degree in communications, marketing, or a related field.
• 8 to 10 years of proven track record in a marketing or communications function with at least three years in a leadership position.
• Strong leadership skills and excellent stakeholder management abilities.
• Organised, meticulous and able to manage concurrent projects.
• Strong project management skills with the ability to multi-task in a fast-paced environment.
• Excellent communication and interpersonal skills.

More Information

Location: Kent Ridge Campus

Organization: Office of Alumni Relations

Department : Alumni Cultivation & Engagement

Employee Referral Eligible:

Job requisition ID : 23092

Job Responsibilities:

• Handle full sets of accounts (AP, AR,GL and Assets).
• Prepare Month-end closing, band & Cash and accounts reconciliation.
• Reconcile with general ledger control figures.
• Prepare Journals, entries, closing monthly reporting.
• Responsible for filing and timely processing of accounting entries.
• Processing of payments to suppliers - local & overseas including taxes and other statutory payments.
• Prepare and submit tax return / GST return.
• Handle staff expenses claim
• Check bank balances and prepare cash position reports.
• Other ad-hoc accounting duties as and when required.
• Patent application submission and management follow up.
• Monitor Vehicle Parking Certificate for heavy vehicle
• Monitor Vehicle inspection date for Road Tax renewal
• Monitor insurance for all the company vehicles
• Other General admin duties.

Requirements:

• Knowledge in Microsoft Excel, MS Office
• Process effective organizational and follow-up skills, paying attention to detail.
• Demonstrate ability to handle work professionally, independently, and efficiently.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Diploma in Accountancy or equivalent
• Candidates with relevant working experience will be added advantage

The Role

Reporting to the VP, Operational Processes & Control, the successful incumbent will support the Operational Processes & Control team in the management of Group’s policies and procedures, i.e., supporting the regular policies update activities, assisting the roll out of new/updated policies, collecting, and analyzing data for the purpose of monitoring and control. This role will also work closely with all business and corporate units in the Group to compile, analyze, and assist in implementing process improvement initiatives.

Job Responsibilities

• Support the implementation of the Policy & Procedures Framework.
• Assist in policy updates, implementation, and training.
• Provide project management support through assisting in the development and management of project charter, timeline, and progress tracking.
• Implement and improve processes, systems, tools, and best practices to optimize operational efficiency and effectiveness.
• Work closely with a cross-section of functions such as IT and Finance on multiple projects ranging from system implementations, and process workflow reviews.
• Create process documentation/workflows, knowledge articles, and self-service guidance.
• Collect and document business requirements for process improvement efforts.
• Facilitate process workflow modeling to collaborate on process improvements, automation capabilities, and clearly defined end-to-end use cases.
• Review information and trends to ensure that the output of processes is achieving the desired results.
• Conduct maturity assessments against the process activities to highlight areas of improvement or concerns.
• Identify issues and risks.
• Bring inconsistencies and problems to the attention of management.
• Participate in problem resolution.
• Extract reports and provide a high-level analysis of data for review.

Job Requirements

• Bachelor’s degree or equivalent, with at least 3 years’ experience in Business and Data Analysis, Operations and Project Management, process mapping, process improvement, or a related field
• Project Management, Business Analysis or Process Improvement skills such as Six Sigma, Lean or Quality Assurance experience is preferred, but not mandatory.
• Hands-on experience and knowledge in managing change initiatives that redesign, improve existing processes and gain efficiencies.
• Ability to prioritize tasks and meet deadlines with minimum supervision.
• Preferable international experience working with a cross section of stakeholders in different geographical locations.
• Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook)
• Proficiency in process mapping tools, such as Visio, Lucidchart, or similar tools
• Proficiency in data analysis tools and software, such as Excel Macros, Power BI, Tableau, etc.
• Strong project management skills to help coordinate project implementation.

Analytical Skills:

• Strong analytical and problem-solving skills.
• Ability to collect, organize, analyze, and interpret data and processes.
• Attention to detail and accuracy.

Communication Skills:

• Ability to present and explain analysis findings and recommendations in a clear and concise manner using PowerPoint slides, reports, dashboards, charts, graphs, etc.
• Ability to communicate effectively with both technical and non-technical audiences across different levels of the organization.

Business Skills:

• Experience and knowledge of the real estate industry, management processes such as procurement, property management, etc., is preferred.
• Fast learner with ability to understand business objectives and requirements and aligning data analysis with this understanding.
• Knowledge of the core business processes and functions and their interrelationship.

Job Description

- Conceptualize, develop and design Sales and Marketing communications artwork and collaterals

- Materialize both still and motion artworks/marketing materials to support Sales and Marketing activities

- Plan design concepts by studying information provided by Sales and Marketing Manager

- Support sales team in sales reporting, troubleshooting and daily operations

- Assist to maintain media platforms (including website and social media) with accurate and updated graphic information

- Liaise and coordinate with external vendors for final output of all marketing collaterals

Job Requirements

· Must possess Diploma/Degree in relevant discipline

· Minimum experience of 2 years

· Proficient with InDesign, Adobe Photoshop, Illustrator and PremierPro

· Knowledge with Microsoft Office, Excel, Powerpoint

· IT savvy, independent, detail oriented with excellent graphic skills

· Good communicator, interpersonal and presentation skills

Job Description:

1. Support in planning and operationalising of Health Precincts and community care team concept to achieve health-social integration with internal and community stakeholders.

2. Track progress of workplans and workstreams on Healthy Precincts.

3. Support in developing and operationalising plan to empower community to take care of their health.

4. Support in creating community culture to drive behavior towards leading a healthy lifestyle and emphasis on preventive care with community stakeholders. Secretariat support for team, management andstakeholders’ meetings.

5. Coordinate meeting schedules and materials, prepare minutes of meetings and follow up on matters arising.

6. Support in strategic planning and administrative function of the division.

Requirements:

· Bachelor Degree in healthcare or businessrelated fields

· At least 2 years working experience

· Good writing skill

· Good communication skill

· Excellent interpersonal skill

Title: Executive Director – Asia Pacific

Division: Data, Research and Technology

Department: CASE AP Region

Reports to: Vice President, Data, Research and Technology

Status: Full-time, Exempt

Level: Senior Director

Position Purpose

The remit of the Executive Director – Asia Pacific is to serve and to grow the institutional membership of CASE in the Asia-Pacific region and to engage with institutional, advancement and CASE volunteer leaders. The Executive Director will work with CASE Vice Presidents to develop budget goals and ensure income generation growth in the region. The Executive Director will provide effective leadership and management of the Singapore- and Australia- based team – in partnership with divisional matrix managers, to support the effective delivery of CASE’s strategic plan goals. The Executive Director provides vital insight and context on the Asia-Pacific region for the successful delivery of CASE’s strategic plan in support of our members in the region.

Essential function

The core functions of this position include, but are not limited to the following:

Grounded in a review of the value that CASE has provided for decades and an analysis of what advancement professionals in education need now and will need in the future, CASE underwent a recalibration process that led to our new strategic plan, Championing Advancement: CASE 2022–2027. This plan centres on the steps necessary to achieve our strategic intent: defining the competencies and standards for the profession of advancement and leading and championing their dissemination and application across the world’s educational institutions.

CASE is committed to being a ‘member-centred’ organisation and to empowering its members to engage in a rich and fulfilling member experience, characterised by in-sector thought leadership, institutional capacity building and benchmarking, diversity, equity and inclusion acumen, the highest professional global standards and programmes, and a commitment to the continuous professional development of (and support for) advancement professionals throughout their career journeys across the globe.

The Executive Director – Asia Pacific role is critical to achieving our strategic intent and to ensuring that CASE is effectively serving our members in the region.

CORE RESPONSIBILITIES

As the senior-most CASE leader permanently located in the Asia-Pacific region, the Executive Director for Asia Pacific will work closely with the CASE executive leadership team (ELT) to lead the delivery of the CASE Strategic Plan goals in the Asia Pacific, and be responsible for:

· Building and deepening relationships with educational advancement leaders to maximise the value of CASE membership, the utilisation of CASE resources, and to increase revenue from key member institutions through their purchase of additional CASE products and services.

· Working with the VP for Membership Marketing & Communications to build relationships with existing and potential member institutions to strengthen membership retention an achieve membership growth consistent with strategic plan and revenue goals.

· Working with the VP for Membership Marketing & Communications and the VP for Strategic Partnerships on public representation and stakeholder relations. The Executive Director should be viewed as the primary ‘voice’ of CASE in the region, serving on several national forums, including government advisory bodies; the media; and public platforms.

· Working in collaboration with the President and CEO, engage with Asia-Pacific Institutional Leaders across the schools and university sector to raise the profile of CASE.

· Working with the VP for Research, Data and Technology to promote the adoption of the CASE Global Reporting Standards and participation in data collection activities. Also, coordinating to ensure technologies used to support regional operations are aligned across CASE.

· Working with the VP of Volunteer Engagement & Leadership to coordinate Asia-Pacific volunteer governance. Provide guidance and support to the CASE Asia-Pacific Regional Council.

· Working with the VP of Strategic Partnerships to identify and lead on key strategic relationships with peer associations in the Asia-Pacific Region.

· Working with the VP of Education to ensure that CASE Asia-Pacific programmes are a successful part of global CASE programming and consistent with the CASE Career Journey Framework and Competency Model.

· Working with the Chief Financial Officer and VPs in all areas to develop appropriate budgets for the activities in the region, to monitor progress towards goals.

· Working with the VP of Development, Culture and Talent, to ensure that regional office operations support effective HR management and staff retention and growth for the Singapore - and Australia-based staff and ensure that CASE values are upheld in deepening CASE’s commitment to Equity, Diversity and Inclusion in the region, with internal and external focus.

A successful Executive Director will have the confidence of CASE’s Executive Leadership Team, and the CASE team in Singapore/Australia. They will establish credibility with the CASE members and volunteer leaders across Asia-Pacific and other key stakeholder groups.

Liaison Responsibilities

· Work in concert with and diplomatically with all divisions and regions.

· Work as a member of the global CASE Senior Leadership Team, and in particular with the Vice Presidents and Chief of Staff across their strategic portfolios, and the fellow Executive Directors in the CASE regions, to ensure the best sharing of ideas, expertise, and knowledge.

· Incorporate tasks and projects as directed by the objectives in the CASE strategic plan.

Professional Reputation Responsibilities

· In keeping with the CASE values statement, ensure that CASE is well represented by exercising a high degree of professionalism, integrity, and ethics, in all activities, services and products.

Fiscal Responsibilities

· Consult CASE VPs in the development of CASE budgetary goals to support activities in the Asia Pacific region, monitor budgets against those goals, and ensure that CASE resources are utilised effectively and responsibly in the region.

Job Complexity and Knowledge

· This position receives broad direction and is expected to work with a high level of discretion, confidentiality, and diplomacy. This position interacts with CASE staff from across the world in the context of a matrix structure and comes into contact with senior volunteers, members, and other high level external key stakeholders. This position will be responsible for his/her own time management and planning tasks to ensure the key responsibilities are met.

Problem Solving and Judgment

· High-level judgment and problem-solving skills are required, as the Executive Director is frequently faced with situations which require immediate action in response to issues and requests. The breadth and depth of understanding of an issue and the key internal/external persons handling the issue, and the way in which the issue is handled, all affect the outcome of the situation.

· Working within a matrix structure is complex and core to the global organisation.

· It is critical that the Executive Director values the power of CASE as the leading association worldwide for educational advancement and understands the unique role our community and staff in Asia Pacific plays in advancing education in the region. The association-wide Strategic Plan presents a powerful opportunity for CASE to drive conversations about the importance of advancement in education. The Executive Director for Asia Pacific will be critical to ensuring association-wide collaboration with responsibilities for staying abreast of key regional issues and sharing information across CASE subject matter and discipline experts.

Professional and Organisational Knowledge

· The position requires that the Executive Director develops a deep understanding of CASE, its policies and procedures and an understanding of the culture and regional and divisional interdependencies.

· This position requires a deep understanding and respect for CASE’s systems and workflow and global consultative culture.

Management/Supervisory Responsibilities

· Within the CASE matrix structure, provide regional supervision for staff in the Asia-Pacific region. Work with VPs in appropriate areas to coordinate the management, hiring, and training regional staff working within various CASE divisions.

· Support the Executive Leadership Team in setting annual goals and objectives.

· Mentor, guide and evaluate the way the individuals perform their work; encourage continual professional development.

· Create and maintain a collegial, inclusive work environment that enables staff to make a positive contribution and encourages mutual respect and trust.

· Ensure that information is communicated up, down, and across the association so staff can fulfill their responsibilities and make sound decisions.

· Ensure that plans and programmes are in place that advance CASE’s goals for inclusiveness.

· Demonstrate by example and communicate ways in which each CASE employee can enhance his or her awareness of the importance of inclusiveness to the organisation.

•Performs other duties and responsibilities as assigned by the manager.

Education and Experience:

• College or university degree required.

• Significant senior management expertise, with a minimum of seven years progressively responsible experience, gained in an educational/membership/ training organisation or not for profit/association environment.

• Experience and knowledge working in the Asia-Pacific region.

• Experience preferred in one or more areas within institutional advancement (alumni relations, communications, marketing, fundraising, or advancement services).

• Experience of managing volunteer boards, affinity groups or stakeholders.

• Experience managing and motivating staff as well as working with colleagues across an organisation to develop plans, achieve goals, and deliver results.

• Experience developing and implementing member or customer engagement strategies and confident in building relationships at a leadership level and with influential stakeholders.

• Experience working across a complex, matrixed association, or institution preferred.

Skills, Abilities, and Attitudes:

• A demonstrated interest in advancing education in the not-for-profit sector.

• A strong commitment to contributing to a culture that celebrates diversity and inclusion.

• An understanding of, and interest in, engaging with a broad range of cultures and countries.

• A recognition of the value of CASE’s global reach and how this could serve region.

• A demonstrable interest in and appreciation of the activities, purpose, and ethos of CASE.

• A strong communicator with rapport who is approachable and a good listener.

• A strong service orientation.

• Self-awareness and the ability to give and take feedback.

• The ability to influence a wide range of people both through negotiation, gravitas and leading by example, with a high level of professionalism and diplomacy.

• A strategic mindset and ability to make an effective contribution to the activities of the association.

• A creative thinker who is excited by learning and finding innovative approaches to work.

• Strong business acumen with the ability to perform at both the strategic and tactical level.

• A self-starting approach and ability to take initiative.

• Empathetic team member.

• Ability to work collaboratively with colleagues in different geographies and from different cultural backgrounds.

Apply by Sun, 21 January 2024: https://candidates.perrettlaver.com/vacancies/3976/executive_director_asia_pacific/

For informal inquiries please contact Eljoh Balajadia at [email protected] or +44 203 928 7375.

Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.

Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.

Interact with customers to provide and process information in response to enquiries, concerns and requests about quotation and operational matters in a timely and accurate manner and providing excellent customer services.

Job Responsibilities:

· Handle enquiries, prepare quotations, process shipment and transport requests.

· Manage incoming calls

· Coordinate with customers for their local, import and export shipments

· Understand import and export process

· To complete all required documentations on time.

· To provide customers with proof of deliveries on time

· To submit all documents for billing on time

· Provide assistance with sales and marketing activities as required

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

· Follow communication procedures, guidelines and policies

· To liaise with customers/drivers with regards to any delivery issues

· Tallying/monitoring of deliveries’ invoices

· Check and following up of returns

· To report incidents and hazards as per the relevant working instructions.

· Ensure accurate data entry in reports

· Any other ad hoc task assigned

Job Requirements:

· GCE “O” level certification or ITE certificate or Diploma holder

· At least 2 years of working experience in the related field is required for this position. Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset

· Possess effective organizational and follow-up skills, paying attention to detail

· Good working attitude with positive customer mindset

· Able to work under pressure in a fast-paced environment

· Good to have at least basic experience in sea/ air shipment procedures

· Team player, independent with good communications skills.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The successful candidates will be offered in the first instance a one-year contract. Longer contracts would be offered at renewal depending on performance.

The expected commencement date for this position is 1 July 2024.

The National University of Singapore (NUS) is a leading research-intensive university (http://www.nus.edu.sg/) that is consistently ranked among the world’s top universities. Established in 2004, the Department of Communications and New Media (CNM) (http://www.fass.nus.edu.sg/cnm/) is a leader in communication and new media research and education. It offers undergraduate, honours and postgraduate programmes in communications and new media studies, with an innovative curriculum that introduces students to key debates in the areas of media and communication studies, communication management, interactive media design and cultural studies. Its students undertake industry immersion through its compulsory internship programme. Successful candidates for these positions will join an engaging community of 32 full-time faculty and approximately 800 undergraduate and graduate students.

We seek applicants with expertise in one or more of the following areas: interactive writing; data journalism; digital/transmedia storytelling; media production; corporate communication; public relations; campaign management; social media PR; public relations writing; user experience design; media policy; public speaking; digital storytelling; interactive media design; digital/social media for strategic communication; basic chemistry and biology; game design; cultural studies; interdisciplinary topics like basic chemistry, biology, physiological medicine, etc; R or Python programming is highly desirable.

Responsibilities

The selected candidates are required to instruct a total of five (5) courses each academic year. Teaching responsibilities will be within the Communications and New Media undergraduate program and/or Master by Coursework programs. Additionally, successful candidates are anticipated to fulfill service roles within the department. The expected commencement date for this position is August 1, 2024.

Qualifications

Successful candidates must have good Honours degrees in communications or a closely affiliated discipline, skills and expertise in the relevant field by the appointment of start date. A genuine enthusiasm for working closely with students and a dedicated commitment to fostering student learning are indispensable qualities. The ability to work both independently and collaboratively as part of a team. Meticulous attention to detail. Proficient in computer applications such as MS Office and PowerPoint.

Application Instructions (Closing Date: 31 January 2024)

Interested applicants are required to submit a complete application dossier as listed below for full consideration. Only shortlisted candidates will be notified.

1. Cover Letter
2. NUS Personal Data Consent Form for Job Applicants (Download file via link - nus.edu.sg/careers/files/NUS-Personal-Data-Consent-for-Job-Applicants.pdf)
3. Detailed CV, including education, professional background, teaching and supervision, research activities and achievements, honours and awards, and service accomplishments to date. List all academic and non-academic positions. Name and contact of your PhD Supervisor (if applicable).

4. Scanned copies of academic certificates and transcripts

5. Teaching portfolio and student evaluations
a. A preface (maximum 300 words) that makes the case for your appointment. This should be highly distilled summary of your key contributions to student learning and educational leadership, guided by your teaching philosophy.
b. A Teaching Statement that focuses on evidence of student learning and educational leadership (if applicable). Note that the Teaching Statement, together with documents on research (where applicable) and service contributions should be no more than a maximum of 3,000 words. Examples of consideration that can guide the candidate in making a case for teaching impact and leadership, with a focus on self, students, others, scholarship, future plans.
c. Teaching evaluations and peer review reports, if available. Other evidence of teaching excellence and/or other contributions to education e.g. curriculum development, pedagogical innovation, etc. should be provided.

6. Diversity Statement

7. A list of THREE References (including one from the applicant’s PhD or post-doctoral advisor/supervisor). Shortlisted candidates will be notified to submit for the letters of references separately prior to the campus visit.

8. Able to teach at least 3 to 5 GE/HS/NM/NMC-coded courses offered by the department under undergraduate (https://fass.nus.edu.sg/cnm/undergraduate-course-list/) and master by coursework (https://fass.nus.edu.sg/cnm/discovergrad/) programmes.

Enquiries may be directed to [email protected]. Further information about working at the National University of Singapore is available at http://www.nus.edu.sg/careers/whyjoinus.htm.

More Information

Location: Kent Ridge Campus

Organization: Arts & Social Sciences

Department : Communications And New Media

Employee Referral Eligible: No

Job requisition ID : 23034

Responsibilities

• Plan and execute online marketing activities and social media campaigns.
• Work with web designer on overall maintenance of the company’s web sites.
• Develop and maintain partnerships to deliver and implement marketing activities.
• Analyse marketing results and activities through Google Analytics.
• Track and meet KPIs for campaigns, online sales and web traffic.
• Any ad hoc projects, as and when required by the management.

Requirements

• Diploma in marketing, information systems or new media.
• 2 to 3 years of experience in the similar capacity.
• Web savvy and keen interest in internet technologies.
• Creative and works well in a team.
• Experience in SEO, SEM and social media marketing.
• Experience in a publishing or academic environment will be an added advantage.
• Experience in HTML coding and video/editing tools are necessary.
• Experience running live stream and online events will be an added advantage.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

- You get to work in the Headquarters overseeing 25 hotels in Singapore

- Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams

Eigen Energy is a systems integrator for solar energy and electric vehicle charging infrastructure, with technical competencies in engineering and construction, energy management, software engineering and cross platform integration.

We are looking for a Marketing Manager to craft meaningful content and create marketing campaigns that drive traffic and boost user engagement. The role reports directly to the Director.

Job Scope:

• Increase brand awareness, brand recognition and recall, and develop strategies to improve lead generation, customer retention and loyalty
• Coordinating marketing strategies with the business development units, finance, and operations team
• Developing and managing the marketing department's budget
• Overseeing branding, advertising, and promotional campaigns while managing lead generation via various organic and paid acquisition channels
• Produce valuable and engaging content across all marketing channels through analysing consumer behaviour
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

Requirements:

• Diploma in Marketing or relevant field.
• Knowledge of website analytics tools
• Setting up and optimising Google Adwords campaigns
• A sense of aesthetics and a passion for copy and corporate communications
• Experience in identifying target audience, and developing collaterals that engage
• Apt in social media engagement and marketing

While skills and experience are important, we place equal importance on a candidate’s resourcefulness, adaptiveness and the ability to prioritise and find solutions appropriate for a situation.