The Opportunity:

We, at Flywire, are seeking a smart, driven, and high energy Account Executive to help us grow our travel vertical in the APAC region. This Account Executive will be responsible for attracting new business clients to our cross-border payments solution using effective prospecting methods and communication skills. Beyond book smarts, this individual should be a great team player who is fueled by success. You should have an ease with people, an ability to develop relationships easily and confidence in our payments solution.

• Build and manage client relationships through the sales lifecycle, bringing on new accounts, as well as encouraging referrals and integration enhancements 
• Create and sustain remote outbound activity to generate leads (i.e. hunt new business)
• Create inbound lead activity (e.g. creating content or webinars)
• Serve sales inquiries in an efficient and professional manner
• Identify unmet needs to build new products and services and improve our customer service
• Track all activities and opportunity funnel in CRM System
• Project manage the delivery and implementation of our solution with product, technical, operational and marketing team Support sales & marketing on different efforts (Lead campaigns, new market research etc.)
• Explore new market opportunities in the travel industry within APAC

Company Overview

Headquartered in Singapore, Caldecott Music Group is a global music industry investor, innovator, and operator spanning multiple sectors, including digital (BandLab Technologies), media (NME Networks), and manufacturing and retail (Vista Musical Instruments). By integrating the physical, digital, and social supply chain around music, CMG brings together brands and people who are passionate about music, allowing them to deliver authentic content, products, and experiences for all music lovers.

Overview

We are seeking a passionate and experienced Brand Strategy Executive to join our team in Singapore. The successful candidate will play a pivotal role in shaping our brand strategies on a global scale, driving innovation, and ensuring brand consistency across diverse markets.

Key Responsibilities

• Conduct comprehensive brand research, market analysis, and consumer behaviour studies to inform strategic decisions and brand positioning.
• Collaborate cross-functionally with marketing, design, and product teams to develop insights and execute brand strategies aligned with business objectives.
• Manage multiple projects simultaneously, overseeing timelines, budgets, and resources effectively.
• Establish and maintain streamlined processes to optimise efficiency and maintain brand integrity across various touchpoints.

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field. A Master’s degree is a plus.
• Experience in brand strategy, marketing, or a related role, preferably in a global or regional capacity.
• Proven track record in conducting brand research, developing impactful brand strategies, and guiding successful brand initiatives.
• Strong project management skills with the ability to multitask and prioritise in a fast-paced environment.
• Exceptional communication, interpersonal, and presentation skills.
• Passion for music is a must.

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Job objectives

· Growing the show through attracting more relevant exhibitors and visitors.

· Administer and facilitate the organization and delivery of the exhibition.

· Together with the Project Manger continuously improve the value of the show to stakeholders.

General responsibilities (including but not limited to)

· Manage visitor and exhibitor database to a high standard

· Analyze potential stakeholder information and identify appropriate ways engage their participation in the show.

· Assist with the creation, delivery and management of project plans (Marketing, Sales, PR, Media, operations and growth)

· Source vendors to provide services to the exhibition

· Prepare documents for the analysis of exhibition and project performance

· Co-ordinate and facilitate associated co-located conferences

· To be a point of contact for the exhibition

Communication

· Internal: Senior Exhibition Manager, sales team, Fin & HR, operation team, call center temp staff

· External: visitors, exhibitors, associations, media, vendors etc…

Education

· Diploma or Bachelor degree is a must

Requirements (knowledge/skills/experience/competency/others)

· Minimum 1-2 years MICE experience

· Good copywriting skills

· Basic design and video editing skills

· Good at data analysis and administration

· Experience with virtual events platforms would be an advantage

· Service orientation

· Proactive nature with the ability to work both to a plan and on their own initiative

· Proven ability to work under pressure

· Focused on detail

· Ability to manage temp staff and provide mentorship to interns

· Exhibition experience an advantage.

· Ability to travel internationally as required

Sing’theatre is seeking an ambitious and energetic Business Development Executive to help us promote our corporate offers. You will work in direct collaboration & supervision of Sing’theatre’s Artistic and Executive director. The goal is to assist in driving sustainable financial growth by boosting sales and forging strong relationships with clients.

Responsibilities
Assist in the promotion of the company’s products/services (Corporate sponsors, Corporate training, Corporate choirs, Musical theatre Dinner…)
Provide trustworthy feedback and after-sales support.
Build long-term relationships with new and existing customers.

Researching and identifying potential business opportunities, market trends, and customer needs

Analyzing market data, conducting competitor analysis, and staying updated on industry development.

Other ad hoc duties as assigned.

Requirements and skills
Degree in Marketing, Communications or Business

Fresh Graduates are welcome

Independent and self-motivated

Excellent interpersonal and communication skills.

Have excellent communication skills in verbal and written English. (Fluency in other languages as well would be advantageous).
Proficiency in MS Office (Excel, Word, Powerpoint, etc.)
Strong interest for the performing arts

Experience in business development, Marketing & sales or a relevant field is preferred

Job Description

• Design and calculation of building's structural engineering works
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of study reports, design reports, technical notes and public consultation papers.
• Preparation of tender documents and technical specifications.
• Evaluation of tenders and preparation of tender assessment reports.
• Provide support in project management and contract administration for building engineering contracts.

Requirements

• Bachelor Degree in Civil Engineering
• Minimum 3 years of hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Team player and able to work independent with minimal supervision

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

1. We are looking for legal executives.

2. A team player.

3. Good command of English.

4. Age no barrier. The older you are, the better it is.

3. If you are committed and hard working, the company will sponsor your law degree at SUSS, subject to our terms and conditions.

Please whatsapp to 9898 9696 your resume and expected salary

1. We are looking for legal executives.

2. A team player.

3. Good command of English.

4. Age no barrier. The older you are, the better it is.

3. If you are committed and hard working, the company will sponsor your law degree at SUSS, subject to our terms and conditions.

Please whatsapp to 9898 9696 your resume and expected salary

Duties

1. Overall in charge of the day-to-day operations and deployment of security personnel to the allocated sites.
2. Work closely and Co-ordinate with each site to do manpower (Security Officers) forecast, planning for relief Security Officers to be on sites when necessary.
3. Provide support for Site Security Supervisors & assist in handling complaints or operational issues.
4. Offer suggestions to management to enhance security measures within the organization.
5. Co-ordinate with management team and work with clients’ management to ensure customer satisfaction.
6. Able to carry out investigation and write reports.
7. Make rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up with clients to get feedback on regular basis.
8. Attend monthly site meetings & contribute towards improving services to clients. Submit monthly report to management.
9. Train Security Officers to perform duties as required by clients.
10. Conduct on-the-job training.
11. Computer literate and able to do deployment and rosters.
12. Able to do stand in at site in the event on a last minute shortfall.

Requirements:

• Able to handle irregular working hours, working on Weekends/PHs if required.
• Proficient in Microsoft Office (Excel, Words & Outlook) & other basic computer skills.
• Strong interpersonal and problem-solving skills.
• Ability to communicate effectively in English, both verbal and written.
• Class 3 with own vehicle.
• Valid security license.

Details:

• Up to $4,900 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies.

Job Purpose:

• Manage financial accounting for companies within the Singapore Group.
• Coordinate with shared services for day-to-day finance operations, ensuring accurate accounting records and timely reporting.

Responsibilities:

Financial Accounting:

• Prepare monthly closing journal and review accounts reconciliations.
• Monitor monthly inventories aging report for NRV adequacy.
• Control chart of accounts, review consistency, and manage account creation/archiving.
• Review stock take reconciliation and assist in annual policy renewal.
• Support external audits and ensure compliance with accounting standards.
• Submit Benefit in Kind (BIK) - Car and Car-related Benefits.
• Handle Annual Statutory Accounts and XBRL. GST and Tax:
• Review GST submission workings and conduct GST reconciliation tests.
• Prepare tax and deferred tax computations for accounting provision.
• Finalize corporate tax computations for review by HO and tax consultants. Fixed Assets and Capex:
• Review and maintain records for capex and fixed asset requisitions.
• Manage the asset register and demo car records for franchises.
• Coordinate with shared services and operations on day-to-day accounting matters.
• Assist in budget and forecast preparation and finalization.
• Maintain SG Insurance Policy master file and coordinate insurance coverage for company assets.
• Implement and test new programs to ensure functionality based on requirements.
• Set up parameters and interfaces in GDMS for new models/franchise.

Requirements:

• Minimum Diploma in Accounting & Finance with 5-6 years' experience or Degree in Accounting & Finance with 3-4 years' experience.
• Strong Excel skills.
• Ability to thrive in a fast-paced environment.
• MNC background will be added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the worlds largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapores unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspapers annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapores tourism landscape.

We offer job opportunities inour dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, andoffers you a chance to be part ofthe Gallery'svision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

Project Management and Editing of Book Projects

• To plan and manage English and Chinese art publication projects from point of implementation to completion, including project schedule, budget, manpower reports and other related work processes for succesful project implementation.
• To manage interdepartmental stakeholders [i.e. Project Curator(s)] for smooth project development and delivery.
• Handle editing, copyediting and proofreading of all assigned English and Chinese text material.
• Manage production processes, including sourcing for, procuring and liaising with external contributors (e.g. translators, colourists, artwork photographers, artwork handlers, designers, printers, translators, editors, copyeditors), image copyright clearance, etc.

Book Distribution and Trade Management

• Help stock and maintain inventory items (books) in storage.
• Respond to and coordinate service calls required by book distributors.
• Perform duties related to the packaging and shipping of books.
• Maintain inventory and assist in book sale events.
• Review sales data, identify and implement necessary remedy actions as required.
• Interested to learn all product and service offerings, alternative solutions, and industry trends.
• Work with the management team to improve relevane work proceses.
• Perform other related administrative duties when required.

• Basic Degree holder with a relevant degree.
• Experience with publishing work processes is ideal.
• Strong ability to read, write and edit in English and Chinese.
• Computer literacy with experience in using e-mail (MS Outlook) and basic MS Office 365 tools (MS Word, MS Powerpoint and MS Excel) is a requirement.
• Knowledge of other digital publishing tools will be beneficial.
• Good time management skills with the ability to coordinate multiple schedules.
• Good interpersonal and communication skills.
• Good fiscal and administrative skills in managing budget and procurement matters.
• Good organisational skills with meticulous attention to detail.
• Goal-oriented with a positive mindset and strong problem-solving abilities.
• Keen interest in the arts, heritage and museum field, and enjoy picking up new knowledge.

The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the sports and recreational facilities, and its related services.

We are looking for individuals who have a strong passion for delivering exceptional service to residents of the University’s student and faculty housing, and athletes and users of sports & recreation facilities on campus. 

The role provides the successful candidate with the opportunity to develop, contribute and grow oneself holistically across areas of excellence in customer relationship management or other leadership positions within the Department.

If you have a degree with more than 3 years of general working experience, you may be the one whom we are looking for.  Having an experience in hospitality sector, especially hotel, hostel or related industry would be advantageous for this role.

The incumbent is required to:

• Manage OCH intranet and internet website, which includes working closely with stakeholders to ensure that website content is accurate and up-to-date at all times, consistent with NTU’s and OCH’s branding and messaging, and user experience is continually improved and refined.

• Manage office administration to ensure the smooth and efficient operations of OCH, which entails creating and maintaining an organised and efficient office environment so that workflows, processes, and systems are structured and optimised to achieve effectiveness and productivity. It includes monitoring and updating all administrative recordings (e.g., office assets and phone lines), office supplies and equipment (and initiating procurement as needed).

• Support the hiring and onboarding of new staff (including Temps and Student Assistants), including all logistical requirements and setup, and OCH internal communications.

• Plan, coordinate and organise OCH events such as engagement sessions, team bonding, learning journeys and training sessions.

• Assume the role of wellbeing ambassador in OCH, with responsibilities including coordinating and sending congratulatory and condolences messages and gifts to OCH staff.

• Plan, and organise senior and middle management meetings (e.g., MT and EMT meetings respectively), including organising agenda, setup of meeting and note-taking at meetings.

• Provide comprehensive administrative and secretariat support to OCH senior officers, including tracking action items and tasks assigned during senior and middle management meetings, drafting document and presentation slides, performing research and analysis for strategic projects, as well as managing calendars, organising and scheduling meetings and appointments for OCH senior officers.

Requirements

• A degree in any discipline

• 3 years of working experience is preferred

• Work experience in hospitality sector, especially hotel, hostel or related industry would be advantageous

• ​Good interpersonal skills

• Excellent written and verbal communication skills

• Proficient in MS Office Applications (Word, PowerPoint, Excel, Access etc.)

• Resourceful, strong problem-solving skills and ability to manage deliverables under tight timelines.

• Ability to adapt and use of enterprise IT systems

Part Time Sales Executive

Biomedical start-up company that specializes in wellness products and services looking to expand its business in Singapore and Asia Pacific regions.

Responsibilities:

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets for company’s products and services
• Conduct product sharing / pitching sessions for potential customers
• Develop sales and marketing strategies to improve sales and revenue
• Develop and maintain good relationship with key customers to increase revenue
• Manage sales and customer database
• Meet and achieve assigned sales goals and objectives
• Attend company events where required
• Any other duties assigned by General Manager / Sales Manager

Requirements & Qualifications

• Degree / Diploma from a recognized university with at least 2 years of relevant sales exposure
• Good knowledge of biomedical industry and market, competitor’s solution, business principles and their requirements.
• Working experience in sale of biomedical products or healthcare products will be an advantage.
• Good communication, interpersonal skills and presentation skills, able to present, build and strengthen relationships with customer across different backgrounds
• Highly motivated, takes initiative, can work independently
• Proficiency in English and Mandarin in order to liaise with Chinese partners
• Full commission + target bonus
• High commission rate

The Continuing Education and Enrichment (CEE) department of Metropolitan YMCA (MYMCA) Singapore endeavours to be a progressive continuing education provider that delivers high-quality, innovative and responsive programmes to learners of all ages through strategic collaborations. The department serves both adult learners and children from three years old.

The Senior Executive, Learning Delivery adds value and contributes to the growth of the Continuing Education and Enrichment (CEE) Department by ensuring the smooth operations of clients satisfaction, admin and logistics operations.

Responsibilities:

1. Programmes Delivery Operations

• Plans and executes business and learning delivery operations for all programmes, classroom learning and events at MYMCA and external venues
• Uses digital tools and systems that support an efficient and accurate learning delivery process and follow-up
• Be present, follow up on the deliverables and outcome of all learning activities – some week nights and/or weekends will be affected
• Leverage on SkillsFuture Singapore’s (SSG) Training Partners’ Gateway (TPG) to submit coursewares and documents related to learners’ learning
• Knowledgeable in the SSG funded programmes’ schemes
• Instructors’ Management
• Develop, maintain and update department’s related policies, SOPs and record keeping of official documents

2. Programmes Development –

• Establishes network with external stakeholders and market programmes
• Works with Programmes Leads on instructors’ availability
• Builds collaborative relationships with external stakeholders

Requirements:

• Passionate about continuous learning for both adults and children
• At least 3 years of operations and business development, hands-on experience in the education and training sector
• Skilful and knowledgeable with the various funding schemes from the public agencies, and the use of Training Partners Gateway (TPG) and online learning platforms such as Teachable, Udemy, Coursera and etc is preferred
• Independent and confident in using digital and web technologies to conduct trainings, webinars, seminars and etc
• Has initiative, resourceful, good interpersonal skills, detail-oriented and creative in publicity
• Ability to follow through programmes and projects implementation
• Possess the ACTA/ACLP and/or a Degree/Diploma in related disciplines
• Proficient in Microsoft Office Applications

JOB SUMMARY

The incumbent will provide active ageing activities, befriending services for vulnerable seniors who require additional social support; and referrals for care services when required. He or she works closely with the Centre Supervisor to promote healthy living and keep seniors engaged within the community which includes regular monitoring of seniors' health condition.

KEY DUTIES AND RESPONSIBILITIES

1. Assist Centre Supervisor to conduct active ageing activities and organize special events (i.e. National Day, Christmas, Chinese New Year) for the seniors and their caregivers.
2. Conduct community outreach and needs assessments to seniors at a designated service boundary.
3. Provide befriending services to vulnerable seniors including connecting them to care services when necessary.
4. Collaborate with Healthier SG ambassadors and the local community nodes to implement social and lifestyle interventions to help seniors age in place.
5. Recruit and train volunteers to assist with the active ageing activities and outreach services.
6. Perform administrative and reporting duties such as daily programme attendance, health screening recording, client register, and other data and statistics rquired by the authorities.
7. Assist in monitoring Alert Alarm System wherever available.
8. Perform other duties as assigned by the reporting officer.

JOB REQUIREMENTS

• GCE 'O' Level / Diploma
• 1-2 years of relevant experience in elderly befriending service
• Have interest and passion to work with seniors and their caregivers
• Good organisational skills, team-oriented with excellent interpersonal and communication skills
• Knowledge in eldercare is an advantage.

WORK LOCATION

Block 8, North Bridge Road

Job Description

• Lead the team to ensure standards and procedures are applied in daily operations.
• Responsible for the operation and administration of Housekeeping and Linen Room.
• Ensure the cleanliness and maintenance of all guest rooms and public areas/ facilities.
• Control and monitor housekeeping inventory and supplies.
• Attend to guest requests and resolve guest complaints when necessary.
• Oversee quality and performance of outsourced / contract services and employees.
• Implement training/ development plans for staff.
• Periodic inspections of guest rooms and public areas.
• Prepare and submit daily/ monthly reports and data for management update and decision making.
• Any other duties as assigned.

Job Requirements

• Preferably Diploma/ Degree/ Professional Qualifications in Hotel Management.
• Min 6 – 8 years of housekeeping experience inclusive of 2 – 3 years in an executive position.
• Possess strong analytical and problem resolution skills.
• Ability to handle multiple tasks under time and resource pressure.
• Self-motivated individual with excellent interpersonal, oral and written communication skills.
• Excellent team player with time management skills.
• Able to manage priorities and deadlines.

Please refer to our website https://www.relcih.com.sg/ for more information on the Company.

Interested candidate please send your resume to [email protected] or contact HR @ 9149 3159 to make an appointment.

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

JOB DESCRIPTION

• Handle general admin tasks assigned by management
• Assist all the administrative compiling documents
• Provide clerical & administration support to project team/project manager
• Filing and maintaining up-to-date file records to enable quick retrieval
• Supporting HR-related tasks
• Other ad-hoc duties assigned by the management

JOB REQUIREMENT

• GCE 'N' level or higher
• Minimum 2 years experience in main contractor companies or similar
• Experiences on worker working pass application
• Proficient in Microsoft Office
• Possess a positive attitude towards work and team-oriented
• Able to start working in a short notice period
• 
  

Our client, a leading foreign bank in Singapore is looking for candidates to join their expanding business as a Client Acquisition Executive.

Key Responsibilities:

• Establish relationship with internal and external stakeholders.
• Provide a high level of client service by responding timely and accurately to enquiries.
• Engaging affluent and mass market clients through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.
• Keep abreast of market trends and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
• Other ad hoc duties as assigned.

The ideal candidate will possess the following:

• Relevant sales/acquisition experience in banking and financial services industry
• Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.
• Good team player

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Key Responsibilities:

1. Campaign Management:
- Develop and implement digital marketing campaigns across various channels, including social media, email, and search engines.
- Monitor and analyze campaign performance metrics to refine strategies and achieve desired outcomes.

2. Social Media Management:
- Manage and curate content for social media platforms.
- Execute social media advertising campaigns to increase brand visibility and engagement.

3. SEO and Content Optimization:
- Implement SEO strategies to improve website ranking and visibility.
- Optimize website content for search engines and user experience.

4. Email Marketing:
- Plan and execute email marketing campaigns to nurture leads and retain customers.
- Monitor email performance metrics and adjust strategies for optimal results.

5. Analytics and Reporting:
- Utilize analytics tools to track and analyze website and campaign performance.
- Prepare regular reports showcasing key metrics and insights.


Requirements:

- Relevant Bachelor’s degree or Polytechnic Diploma
- Minimum 3 years of proven experience in digital marketing with a focus on campaign management.
- Proficient in using digital marketing tools and platforms.
- Strong analytical skills and data-driven decision-making.
- Excellent written and verbal communication skills.
- Creativity and ability to think strategically.

- Good understanding of various digital platforms are essential for success in this role.

We are seeking enthusiastic candidates to join our dynamic teams in trade management that aim to promote PIL Group's service networks and transshipment hubs.

You will be assigned to the Cargo Flow Management Team / Cargo Pricing Team that encompasses both cargo flow management and pricing.

As part of Cargo Flow Management, you will primarily be focusing on space management and resolving all services’ and partners’ issues relating to space allocation and utilization.

Job Responsibilities include:
• Management of space allocation to ensure that vessels’ space utilization is at an optimal level to maximise profit of trade services
• Liaise with agents, internal and external stakeholders on trade services, including new services, services change, vessels’ locations and omissions.
• Maintain Trade Services Catalogue and preparation of lifting reports
• Monitor space utilization for transshipment cargoes
• Review agents’ performance on space utilization efficiency
• Review & coordinate on the container stock management
• Other ad-hoc duties as assigned by your supervisor

As part of Cargo Pricing, you will primarily be focusing on pricing and yield management, and attending to all commercial related matters.

Job Responsibilities include:
• Handle day to day pricing and setting up of rate guidelines and surcharge
• Perform yield management
• Gather market information
• Review customer’s free time request and other commercial related matters
• Prepare revenue and trade volume forecast
• Work closely with overseas branches on all commercial initiatives and activities
• Conduct feasibility studies on pricing strategies and trade services, and be involved in business development
• Prepare monthly trade reports, including Container Business Performance Analysis and Contribution Margin performance review
• Other ad-hoc duties as assigned by your supervisor

Job Requirements:
• Degree/Diploma in Business or equivalent with 1 - 5 years of pricing analysis experience or commercial work in a large shipping firm.
• Team player with strong analytical, negotiation and communication skills.
• Meticulous, outgoing personality, assertive and ability to work under tight deadlines.
• Able to multi-task and work independently.

Applicants with no experience but with keen interest in shipping

industry are welcome. Candidate with more years of experience will be considered for more senior appointment.

RESPONSIBILITIES:

· Handle partial to full-sets of accounts including data entry into accounting system.

· AP duties include verifying vendor invoices with supporting documents and issuing payments.

· AR duties include monitoring aging report, sending Statement of Accounts, following-up on outstanding debts and recording incoming payment.

· Handle funding claims and audit support.

· Handle bank reconciliation and manage cash book.

· GST filings preparation.

· Ensure compliance with internal controls, policies and processes for accounting & finance functions.

· Liaising with Operations and external vendors on key accounting related matters.

· Cross-functional support on adhoc reports and / or accounting matters.

REQUIREMENTS:

· Professional qualifications, Diploma and/or Degree in Accountancy or equivalent.

· 3-5 Years of Experience.

· Possess a willing-to-learn and proactive attitude.

· Good communication and interpersonal skills.

· Experience with construction accounts management is plus

· 5 days work week