Job Description

• Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.
• Answer all incoming calls promptly and effectively in an efficient and professional manner.
• Document all calls and actions taken into system ensuring that all updates and amendments are accurate.
• Follow through and take ownership on all queries from customer where possible.
• Work towards KPI set by Leader.
• Able to work unsupervised and maintain professionalism.
• Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.
• Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

• 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred
• Min. Nitec in office administration
• Experience with Microsoft Office and able to demonstrate diligence and meticulous traits
• Possess customer centric qualities
• Good interpersonal & phone communication skills.
• Bilingual in English and Mandarin (to liaise with mandarin speaking associates)
• Able to commence work on short notice
• Strong understanding how subscriber life cycle works
• Passion in learning new skills, product, technical knowledge
• Shows tenacity in finishing, especially in the face of resistance
• Pursues everything with energy, drive, and a need to finish
• Strong team player with strong teamwork capability

Job Purpose

Responsible for accurate and timely recording of Club’s Point of Sales transactions / other miscellaneous receipts, and related matters

Job Duties & Responsibilities

· Ensure daily sales and cash up reports tally with the system

· Check Club’s to cash deposits, PayNow, NETS and credit card settlement against bank statement

· Issue and monitor vouchers

· Post miscellaneous receipts in the system

· Perform surprise cash counts at Club’s outlets

· Record receipts from customers and members

· Collate entertainment claims receipts from users and update the details in excel on a monthly basis

· Engage with internal stakeholders (business units) on POS matters

· Work with Accounts Receivable (AR) Executive on AR related matters such as sending of monthly statement, update of collections in the system, keying in of daily tenants sales etc

· Initiate monthly GIRO collection from members of Club

· Perform monthly GST reconciliation

· Handle members and non-members queries via phone calls or emails

· Creation of vendor in the system

· Ensure that Financial Instructions Manual, accounting standards, financial policies and all relevant statutory requirements and procedures for financial matters are adhered to

· Identify opportunities for improvement and enhancement within financial processes and participate in relevant IT system development or enhancements

· Any other matters as required based on business needs

Job Requirements

· Diploma in Accountancy or equivalent, preferably with 1-2 years of general accounting experience

· Sense of initiative and responsibility with the ability to work with minimal supervision

· Good interpersonal and communication skills

· Analytical and meticulous, a team player

· Able to meet tight deadlines and work under pressure

· Familiar with ERP accounting system or other financial systems

· Proficient with MS Office especially Excel

We regret that only shortlisted candidates will be notified.

A Project Officer position is available in the laboratory of Weibo Gao Lab at the School of Physical and Mathematical sciences, Nanyang Technological University, Singapore.

Job Description:

• Research activities related to Quantum photonics.

Requirements:

• A Bachelor’s degree in either material science or applied physics or relevant subject from well-established universities/institutes.
• Highly motivated in multidisciplinary research with proven experience in Quantum photonics.
• Ability to work independently and in a team.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret that only shortlisted candidates will be notified.

a) Carry a positive image while providing professional customer service to all our customers on board the ship

b) Making sure that the team attends to our customer’s request promptly and accurately

c) Monitor the ship’s schedule and ensuring all customers’ orders are delivered on time

d) Liaise between customers and our team for customer’s requirements

e) Ensure items rejected by vessel is returned promptly to vendors

f) Handle customer’s and company’s items with utmost care

g) Check that delivery order is returned to office promptly

h) Ensuring positive customer experience at all times by going the extra mile to exceed customers’ requirements and expectations

i) Assist in collecting the correct amount of cash from customers and submit to finance department immediately

Job Description:

• Order processing duties including but not limited to order entry, order amendments, order status notification, and order expediting.
• Attend and respond to all enquiries and customers’ feedback by telephone, fax and emails on timely manner.
• Provide professional service and advice to customers pertaining to products.
• Preparation of quotation and send to customers by telephone, fax or email.
• Follow-up on outstanding order and perform call-backs to customers if necessary.
• Perform close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery.
• To liaise at all times with all team members and work as a team to achieve the sales targets.
• Prepare proforma invoice for the accuracy of the orders.
• Any other ad-hoc tasks and duties as assigned.

Job Requirements:

• Minimum “O” / Diploma levels.
• 1-2 years of experience in customer service-related roles.
• Competence in PC skills (MC Microsoft Office)
• Must be a team player, independent, positive working attitude and able to work in a fast paced environment.
• Good communication skills and able to take up pressure.

Who we are:

SN-Riverwood is a company not only with a passion for logistics solutions, but we are also a company hunting for great people to join us in the pursuit of our personal and professional growth.

Our team’s culture strongly embodies and encourage openness in communication and radical transparency in our working environment. The best ideas always speak the loudest, regardless of one’s position or standing within the company.

Our company values are founded upon the tenets of accountability, responsibility, transparency and integrity. We encourage our team to think and dream like a business owner. Empowering individuals on their journey of personal growth ensure that their experience with us is constantly challenging yet reachable and achievable by guidance from the leaders.

We are looking out for driven, disciplined and passionate individuals –willing to (consistently) go the extra mile for the company (and themselves, of course).

Join us in making our dream your reality, in the ever-growing industry, especially with the current time where we are just scratching the surface.

As an Customer Service Officer, you will be responsible for:

• Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy
• Respond to customer enquiries and provide quotations to customers promptly
• Process incoming and outgoing customer’s orders
• Manage daily operations and customer inquiries and requests
• Take orders from customers and coordinate with the various parties to ensure timely delivery.
• Follow up on customer’s requests and scheduled orders
• Generate picking lists and delivery orders for warehouse and transport departments
• Ensure business transaction closure from sales order through issuance of delivery note to invoicing and payment
• Process inquiries and send booking confirmations to customers
• Other ad hoc duties as assigned by the Manager

Requirements:

• Minimum ITE NITEC / Higher NITEC in Logistics / Business studies
• Prior experience in customer service and/or in the logistics industry would be distinct advantages
• Possess good time management & strong interpersonal skills to work effectively in a team.
• Able to execute the tasks independently, multi-task, good follow-up skills and time management
• Able to work in 5.5 days work week (Alternate Saturday after probation)

About Dyson

Dyson is a global technology company with a unique philosophy - to solve problems that others ignore and transform the way people live. We are a world leader in engineering, with a heritage of innovation and design excellence. Dyson has always been different. Our culture is unique.

About Us

Data and analytics excellence at Dyson is delivered by a diverse and collaborative global community. At the heart of that community is a hub team that enables all others: Dyson's Data Platform team. With significant investments in cloud technologies and tools, an expansive scope, and unwavering ambition, the Dyson Data Platform team is recognized throughout the organization as critical to Dyson's strategic objectives.

The Team

As the Data Platform team, we are responsible for delivering the data, technology, and community provisions that empower Dyson's global data and analytics capabilities. We have end-to-end responsibility for managing data platforms and integrations, enabling our development and analytics teams to continuously enhance features and capabilities for our customers, partners, and employees.

Our multi-disciplinary, global team provides round-the-clock development and operations, encompassing platform architecture, engineering, management, DataOps, governance, and advanced analytics expertise. We are involved with every aspect of Dyson's global business, seeking to deliver solutions that generate impressive and tangible business value.

About the Role

As the Data Platform Training and Communications Lead, you will play a pivotal role in ensuring the effectiveness, efficiency, and adoption of Dyson's Data Platform. You will develop and implement a comprehensive training strategy, designed to empower users with the skills and knowledge they need to leverage the Data Platform's capabilities effectively. Your role extends to fostering knowledge sharing, facilitating cross-functional collaboration, and maintaining open lines of communication within the team and across the organization.

Key Responsibilities

• Training Strategy: Develop and implement a comprehensive training strategy for Data Platform users, ensuring proficiency in platform utilization.
• Training Programs: Design, organize, and deliver tailored training programs for data engineers, platform engineers, and team members.
• Onboarding: Develop and maintain an onboarding program to facilitate a seamless transition for new users and team members.
• Skill Enhancement: Identify skills gaps and create training initiatives to address them, covering technical skills, best practices, and industry trends.
• Documentation: Collaborate with engineers to create and maintain internal documentation, knowledge bases, and training materials.
• Knowledge Sharing: Promote a culture of knowledge sharing, encouraging team members to share their expertise.
• Communication: Develop a comprehensive communication plan, ensuring the team and organization are informed of important developments.
• Cross-Functional Collaboration: Collaborate with other departments or teams within Dyson to align on data-related projects and initiatives.
• Feedback and Evaluation: Gather feedback to continuously improve and tailor training content to team members' needs.
• Vendor Training: Coordinate vendor-provided training and certifications for team members.
• Events and Workshops: Organize workshops, seminars, and events related to data engineering, data platforms, and best practices.
• Mentorship: Facilitate mentorship programs and knowledge-sharing sessions to foster professional growth.

About You

As the ideal candidate for this role, you possess the following qualifications:

• Education: Bachelor's degree or equivalent in a relevant field; advanced degree preferred.
• Experience: Experience and exposure in DataOps, data platforms and data engineering in general. Proven experience in designing and delivering training programs, particularly in a technical or data-related context.
• Technical Proficiency: A solid understanding of data engineering concepts and technologies, with the ability to translate technical information into user-friendly training materials.
• Communication Skills: Exceptional communication and presentation skills, with the ability to convey complex technical concepts clearly and concisely.
• Collaborative Mindset: A collaborative and team-oriented approach, with the ability to work effectively with cross-functional teams.
• Analytical Thinking: Strong analytical and problem-solving skills to identify training needs and evaluate program effectiveness.
• Adaptability: Ability to adapt to a fast-paced and dynamic environment, staying up-to-date with industry trends and best practices.
• Passion for Learning: A passion for learning and keeping abreast of emerging data technologies and platforms.

Why Dyson

At Dyson, we are committed to creating a diverse and inclusive workplace. We offer competitive pay and benefits, opportunities for professional growth, and a collaborative and innovative culture. Dyson is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.

• Handling, checking, receiving and picking of goods via WMS system in multi-temperature environment
• Ensure accuracy of goods description and quantity upon put away in storage
• Assist in picking and processing all sales order by end of the day
• Proper housekeeping and maintaining of storage area and MHE assigned
• Daily cycle count prompted via system to ensure stock accuracy

Job Details

Location: City Hall

Working Hours: 5-Days Weekdays

Work Type: 1-year Contract

Salary: Up to $ 3,500 per month

What you will be working on?

Project Planning and Coordination

• Assist in the development and implementation of community initiatives.
• Collaborate with team members to set project goals, timelines, and deliverables.
• Coordinate logistics, materials, and resources.

Stakeholder Engagement

• Build and maintain relationships with community members, partners and stakeholders.
• Act as liaison between company and its stakeholders to ensure smooth project execution.

Publicity

• Assist in the creation of promotional materials such as social media content to raise awareness about the initiatives.
• Engage with community members through various channels to solicit feedback and input.

Event Planning and Execution

• Assist in organizing and executing community programmes, workshops, and meetings.
• Ensure all aspects of events run smoothly, including registration, set-up, and clean-up.
• Other ad-hoc duties as assigned.

What are we looking for?

• Singaporean only
• Minimum Diploma inArts Management, Business Administration, Marketing, Mass Communications or Social Sciences.
• Keen interest in the cultural and heritage sector.
• Strong passion for community development and a genuine desire to make a positive impact.

Interested candidate may apply via email to [email protected] (indicating Job ID J43636 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

The Weber group at School of Physical and Mathematical Sciences (SPMS), NTU is seeking a highly organized and driven Project Officer to support laboratory management, technical operations such maintenance of laboratory equipment, as well as day-to-day organizational matters.

Job Responsibilities

• Operation and maintenance of cryogenic and vacuum lab equipment
• Overseeing organization matters such as purchases, stockkeeping, maintenance schedules
• Management of day-to-day operations and organization of scientific meetings

Job Requirements

• Bachelor degree in physics, materials science, or electrical engineering
• Highly organized and structured mindset, proactive thinking
• Excellent verbal and written communication skills
• Ability to work independently but also as part of a team

We regret to inform that only shortlisted candidates will be notified.

Company Overview:

The MCI Group of companies is a vibrant and swiftly expanding entity located in Singapore, with a focus on recruitment and outsourcing endeavours. We are actively in search of a seasoned and driven individual to assume the position of Deputy Chief Operational Officer (COO), overseeing operational processes and strategies in the company.

Why must you join us?

• • Festive Leave
• • Birthday Leave
• • Sponsored Leave for Incentive Trip
• • Incentive Trip

Key Responsibilities:

[1] Strategic Leadership

• Collaborate with the Chairman, CEO, Deputy CEO, and other Senior Leaders/ Team Leaders to develop and execute the overall business strategy.
• Drive the development and implementation of recruitment, outsourcing, and work-pass business strategies aligned with the company's goals. Ensure that the company can achieve both financial and corporate goals.

[2] Talent Acquisition:

• Oversee the managed end-to-end recruitment process, ensuring the timely and effective hiring of top talent.
• Implement innovative and efficient recruitment strategies to attract and retain high-calibre professionals.
• Foster relationships with educational institutions, industry groups, and other talent sources to ensure a robust talent pipeline.

[3] Operation Management:

• Lead the outsourcing unit, identifying opportunities for efficiency and cost-effectiveness.
• Establish and maintain relationships with outsourcing partners, negotiating contracts, and ensuring service-level agreements are met.
• Monitor and evaluate the performance of outsourcing partners to drive continuous improvement.
• Ensure that the operational side of outsourcing is functional and independent.
• Oversea and mentor the operation teams, ensuring that they have the resources and support needed to excel in their role.

[4] Work-Pass Compliance:

• Stay ahead of changes in Singapore employment laws and regulations related to work passes.
• Ensure the company's compliance with all relevant statutory requirements regarding work passes and immigration.
• Work closely with legal and compliance teams to mitigate risks associated with work-pass processes.

[5] Cross-Functional Collaboration:

• Collaborate with other departments such as HR, Finance and Support to ensure seamless integration of recruitment and outsourcing strategies.
• Provide leadership and guidance on workforce planning, ensuring alignment with business objectives.

[6] Risk Management:

• Identify potential operational risks and develop strategies to mitigate them.
• Implement robust contingency plans to ensure business continuity in the face of unforeseen challenges.

[7] Client Relationship Management:

• Cultivate and maintain strong relationships with key clients, ensuring their needs are understood and met.
• Collaborate with the Business Development team to identify new business opportunities and expand the client base.

Qualifications and Experience:

1. Proven experience in a senior leadership role, preferably in recruitment, outsourcing, or a related field.
2. In-depth knowledge of Singapore employment laws and regulations. Must be well aware of MOM Regulations.
3. Strong operational and management skills
4. Excellent interpersonal and communication skills.
5. Demonstrated strong ability to lead and aspire teams to achieve operational excellence
6. Minium 8 ~ 10 years of relevant work experience in these industries.
7. Hands on person who is positive, pro-active and accountable.
8. Business development and handling sales from corporate clients
9. Must be able to represent the company as required, including attendance at industry events and public meetings.

Education:

1. Bachelor’s / master’s degree in human resources, business administration or management.
2. Ideally, it would be preferable to have a background in finance and business management.
3. Need to have CEI (KAH) - BASIC Certificate.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

What you will do:

In this role, you will be instrumental in the ownership, planning, creation and execution of strategic communications and will serve as the communications partner to members of our APAC leadership team, specifically for the Southern Asia and Pacific (SA&P) region, which includes India, Southeast Asia and the Pacific. Your broad knowledge of effective communications channel strategy and measurement, coupled with excellent writing ability, will be assisted by a curiosity to learn the operational practices of a global diversified technology and multi-industrial leader, and reach employees from desk-based roles all the way to sales and service technicians in the field.

Working with the wider communications team, you will strive to continually evaluate and improve our processes, resources and communication technology and messaging, for all employees, regardless of role and location, while bringing new and innovative ideas to the table.

Internal Communications

• This role is instrumental in supporting the planning, creation and execution of strategic communications channels, content and metrics for the SA&P employee audience, including supporting transformational change projects and executing engaging communications to improve our Organizational Health.
• Create engaging, creative and targeted employee communications that align with business goals.
• Leverage communications to support action plans as an outcome of employee survey results.
• Drive consistency in communications processes, including measuring effectiveness, while continuing to innovate.
• Research, write and edit a variety of internal publications in several formats.
• Provide communications support for large-scale events including webinars and live broadcasts.
• Maintain relationships and projects with vendors as needed.
• Collaborate with marketing communications, media/public relations and digital teams to leverage existing content.
• Understand business needs and collaborate with APAC communications, marketing and PR colleagues to strategize, develop and deliver effective integrated company and product messages to be used in thought leadership forums, digital marketing, marketing communications, public relations or events, with special focus on SA&P.

What we look for:

• Bachelor’s Degree, ideally in Journalism, Mass Communications, Engineering.
• Relevant working experience of more than 3 years. PR agency experience is a plus. (While experience is important, what is more critical is attitude and strong ability to learn.)
• Ability to quickly gather and synthesize information from a variety of sources; aptitude for translating complex topics and issues into broadly understandable messages to employees.
• Proficient and innovative in capturing authentic voice of leaders and technology experts while finding angles that can engage target audiences.
• Strong understanding of digital platforms that impact communication strategies and up-to-date with the latest digital communication technologies.
• Strong strategic thinking and analytical skills, with drive to constantly improve through gathering feedback and measuring outcomes.
• Good sense of aesthetics, ability to design simple graphics and build storyboard for video production.
• Excellent project management skills and ability to multitask.
• Able to think strategically across the enterprise while digging into tactical needs.
• Entrepreneurial mindset.
• Collaborative approach but able to work independently as needed.
• Strong interpersonal skills.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

About our Company:

We are a leading engineering and construction company based in Singapore. With multifaceted project management capabilities and a strong diverse workforce, we provide a full range of services in engineering, procurement, construction and maintenance of power and industrial plants across the world.

Responsibilities

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons
• Ensure that site personnel carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Perform tests to check the quality of materials
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and relevant stakeholders
• Attend meeting with qualified persons and relevant stakeholders
• Prepare progress reports
• Work under the control and direction of the appointed Qualified Person(s) when carried out his/her duties for the assigned project
• Any other duties as assigned from time to time

Prerequisites

• Diploma/Degree in Civil & Structural Engineering
• Accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification
• Minimum 2 years of experience as a Resident Technical Officer (RTO)
• Able to read and interpret architectural drawings and details of construction projects
• Project Location: Jurong Island (Transport will be provided at designated pick-up points)

Job Description

A. Business / Management Activity

Operations

• Attend to stakeholders enquiries and process all submitted documents relating to shareholder services
• Receive, check, sort, record and process all documents received from shareholder(s) or lodging agent(s) in accordance with the necessary procedures
• Acknowledge and issue receipt(s) to shareholder(s) or lodging agent(s)
• Ensure documents and forms are replenished
• Promptly, accurately, professionally and courteously receive all telephone calls and enquiries and direct and/or relay and record messages accordingly
• Process corporate actions, transfers, replacement cheques / certificates, proxy votes, and any other client / shareholders' instructions
• Support client Shareholders' Meetings - registration and polling services
• Proactive participation in projects
• Proactive participation in User Acceptance Tests
• Proactive updating of clients' information in the appropriate systems

Client Servicing

• Know Your Client by developing an in-depth knowledge of their industry and key contacts
• Develop effective and differentiating servicing techniques that will serve to set us apart in the market and to build and maintain client loyalty
• Proactively contact and communicate with clients regarding needs, experience and preferences according to a predetermined program. File all correspondences.
• Identify opportunities to provide value added services to clients
• Follow and be aware the importance of:meeting current Service Level Agreements (SLAs),
  minimising operational risk,
  resolving queries and complaints are efficiently and effectively with the necessary planning, and
  completing training to facilitate changes to the current environment, new clients and improvements to the service delivery for existing clients
• Escalate problems, errors and omissions to be dealt with immediately and in the most appropriate manner
• Coordinate the change of current business processes, procedures, and external party interactions to facilitate the requirements of new clients. This will involve interaction directly with clients and other Boardroom entities
• Assist Senior Manager / Manager with the communication to all stakeholders at every level internally and externally
• Assist in following up on outstanding and doubtful debts

B. Function - Specific Activity

• Carry out any other duties / projects that may from time to time be assigned by Managers / Senior Managers / Director

C. People Management Activity

• Work in collaboration with SRS colleagues to meet client requirements

Requirements

• Two to three years experience in Share Registry and/or Client Services
• A level / Diploma / Degree from a reputable institution
• You might be required to travel based on business requirements
• Ability to work in harmony with co-workers
• Drive for results
• Determination and persistence
• Eager and willing to strengthen knowledge base and skills
• Flexible, honest and loyal
• Strong business acumen
• Technical competency
• Work ethics
• Resourceful, meticulous and detailed
• Positive disposition and can-do attitude

Job Descrption

Reception

• Receive documents at reception
• Open and record the documents in system
• Date and time stamp all documents
• Receive shareholders, technicians, courier, crown staff etc and attend to their queries.

Admin

• Ensure all documents received on a daily basis are delivered to the Teams’ trays timely.
• Coordinate with CAD on the department’s behalf, the collection and dispatch of documents to CDP, Agent Banks or clients.
• Promptly, accurately, professionally & courteously receive all telephone calls and enquiries and direct and/or relay and record messages accordingly.
• Maintaining of department’s spilt operations.
• Regular monitoring of “srsproxy” email and “srsclientservices” email
• Processing all proxy forms accordingly received by hand, mail and email into the proxy register on timely manner.
• Updates of meeting fees to Gemms for revenue monitoring
• Amendment / update of Admin SOPs.
• Sending daily REITs report to CDP.
• Monitor the transactions and prepare billing for SGX lodgement reports in intranet.
• Responsible for the retrieval, collection, reconciliation and conduct of periodic housekeeping of the document storage boxes (Crown boxes) that are stored at the warehouse
• Quarterly reconciliation of Crown and provide numbers to Finance for billing clients
• Daily receive BCAS cheques, open and record in spreadsheet. Pass to Finance on a weekly basis
• Request / Monitor and follow up on Agent Bank statistics
• Preparation of LOE/GTC for Docusign
• Monitor and order all stationeries for the department
• Reconciliation of cheques /share certs in secured room

Requirement

• One to two years’ experience in admin roles
• A level / Diploma from a reputable institution
• You might be required to travel based on business requirements
• Ability to work in harmony with co-workers
• Proactiveness
• Determination and persistence
• Eager and willing to add knowledge base and skills
• Flexible, honest and loyal
• Strong business acumen
• Technical competency
• Work ethics
• Positive disposition and can-do attitude
• Resourceful, meticulous and detailed

Centre for Advanced Robotics Technology Innovation (CARTIN) is looking for a candidate to join them as a Project Officer.

Key Responsibilities:

• Formulate robotic manipulation tasks into proper geometrical frameworks
• Apply numerical methods to solve robotic manipulation problems
• Handle coding and data analysis
• Draft scientific papers and project reports

Job Requirements:

• Bachelor in Engineering, with strong emphasis on control
• Demonstrated experience with geometric control, especially in Lie groups theoretical settings
• Able to work with a team of 3 to 5 researchers
• Supervise undergraduate students

We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Assist customers with order placement, tracking, cancellations, and returns, ensuring a seamless and satisfying experience
• Address customer concerns and complaints, and resolve issues promptly and effectively
• Keep customers informed about order status and promptly handle any changes or updates requested
• Documents, escalate, and follow up on incidents
• Focus on direct customer interaction as a first-level helpdesk
• Collaborate with other teams for timely issue resolution

Requirements

• Minimum GCE “O” level or equivalent
• Prior experience in customer service or a related role is preferred
• Display empathy and patience when dealing with customers, even in challenging situations.
• Good telephone etiquette and communication skills
• Positive attitude, multi-tasker and a team-oriented mindset working with minimal supervision is essential, committed to going the extra mile for customers.
• Knowledge in MS Office application is essential and hand-on experience in SAP B1 is much preferred

Responsibilities:

• Identify any unsafe condition or unsafe act which is carried out in the worksite.
• Recommend and assist the Occupier of the worksite to implement reasonable and practicable measures.
• Liaise with different departments on all safety and health matters.
• Conduct regular site inspections and takes appropriate corrective actions.
• Ensure compliance with Workplace Safety and Health Regulations and other legislative requirements.
• Enforce all WSH requirements and in-house rules and regulations.
• Assist in the investigations and reporting of accidents/ incidents and recommend corrective and prevetive actions.
• Conduct training/ meeting/ briefing/ time-out to the workforce.
• Follow up on submission of SHE documents.
• Monitor the SHE performance in the worksite.
• Performs other duties as assigned.

Requirements:

• Certificate in Advanced Certificate in WSH Level B and/or any relevant Safety Certificates.
• With at least 2 years of working experience in Tunnel construction projects.
• Experience in SMRT and LTA will be advantage.
• Good interpersonal skills.
• This role may require rotating shift.
• Ability to work under pressure in a fast pace environment.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

 Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

 Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of  clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

 Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

Responsibilities:

• Identify any unsafe condition or unsafe act which is carried out in the worksite.
• Recommend and assist the Occupier of the worksite to implement reasonable and practicable measures.
• Liaise with different departments on all safety and health matters.
• Conduct regular site inspections and takes appropriate corrective actions.
• Ensure compliance with Workplace Safety and Health Regulations and other legislative requirements.
• Enforce all WSH requirements and in-house rules and regulations.
• Assist in the investigations and reporting of accidents/ incidents and recommend corrective and prevetive actions.
• Conduct training/ meeting/ briefing/ time-out to the workforce.
• Follow up on submission of SHE documents.
• Monitor the SHE performance in the worksite.
• Performs other duties as assigned.

Requirements:

• Certificate in Advanced Certificate in WSH Level B and/or any relevant Safety Certificates.
• With at least 2 years of working experience in Tunnel construction projects.
• Experience in SMRT and LTA will be advantage.
• Good interpersonal skills.
• This role may require rotating shift.
• Ability to work under pressure in a fast pace environment.

Job Description:

• Ensure compliance and practice of Company's engineering works comply with all relevant Statutory standards, Regulations and Codes of Practices in conformance with local standards and legislations.
• Manage and communicate with internal/external project teams including relevant Authorities and relevant parties about engineering works and project schedule to comply with all project requirements with agreed procedures.
• Prepare submission reports, specifications and other necessary documents for approval and application to meets both Client and legislations requirements and specifications.
• Identify, analyze and evaluate problems encountered and propose the effective solution approach.
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Mentoring the project team and managing its performance by providing assistance and support whenever necessary.
• Any other duties as assigned assigned by immediate superior or Head of department.

Job Requirement

• Degree in Civil Engineering or equivalent
• At least 5 years of working experience in the related field is required
• Having experiences in LTA Project would be bonus and advantageous
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Able to start immediately or within a short notice period will have added advantage

Responsibilities:

Construction Supervision:

• Collaborate with construction and design teams to ensure that construction activities align with the approved architectural designs and specifications.
• Conduct regular site visits to monitor progress and quality of construction work.
• Verify that materials and workmanship comply with project standards and codes.

Communication and Co-ordination:

• Bridging as a liaison between the architectural design team and construction team.
• Collaborate with and support consultants, contractors, engineers, coordinators and other stakeholders to resolve design-related issues.

Quality Control:

• Support Project Architect to maintain the integrity of the architectural design throughout the construction process.
• Develop and review shop drawings, samples, and other submittals from contractors for the approval of Project Architect.
• Ensure that shopdrawings and construction activities adhere to building codes, utilities agencies’ and relevant authorities’ requirements.

Problem Resolution:

• Identify and address any design or construction-related challenges that may arise during the building process.
• Work closely with the design and construction teams to develop effective solutions that align with the project's requirements.
• Review subcontractor’s proposals and able to counterpropose solutions and details to solve problems together as a team.

Requirement

• Bachelor's or Master's degree in Architecture.
• Min 8 year of Architectural works experience, with 5 years supervision for MRT projects
• Strong knowledge of construction materials, methods, building services systems, and authorities’ requirements.
• Excellent communication and presentation skills.
• Ability to interpret and explain complex architectural drawings and specifications.

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage and review milestone deliverables from the Design Consultants to ensure the compliance and adherence to project schedule, scope and Design Brief, Stakeholders’ requirements and comments, statutory codes and regulations, and company guidelines.
• Obtain, review and consolidate Stakeholders’ feedbacks on stage deliverables, and relay such feedbacks as directives to Consultants.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Supervise the work of subordinate design and drafting staff to ensure project requirements are met.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Recognised Degree in Civil Engineering
• Minimum 15 years of engineering experience in the construction industry with 8 years of experience in the design of civil and structures of building related projects
• Experience in LTA and SMRT project will be advantage.
• Good interpersonal, communication, and organisational skills
• Resourceful, self-driven, proactive, and able to foster collaboration
• Able to work well independently and as a team

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.