You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Technician (Facilities)

Responsibilities

• To carry out regular inspections, annual overhaul, servicing and maintenance of equipment and plant ancillaries.
• To assist in the monitoring and replenishment of spares in the store and purchase of essential spares for maintenance work.
• To ensure and maintain proper filling and documentation of administrative, maintenance and service works.
• To ensure safety in all maintenance and service works carried out by staff and contractors.
• To allocate manpower and supervise the staff in carrying out maintenance, troubleshooting and repair works.
• Responsible for the proper and efficient operation of gas making plants and its ancillaries.
• Attend to matters relating to production, quality control, storage and distribution of Town Gas from the Gas Works.
• Attend to faults and breakdowns on gas making plants and their ancillaries.
• To perform standby duties after office hours and attend to breakdown calls from supply branch.

Requirements

• Diploma in Mechanical Engineering
• Preferably 2 years of relevant working experience in oil and gas. industry.
• Ability to work independently as well as in a team
• Possess good interpersonal and communication skills

Interested applicants please submit your resume to [email protected]

Key Responsibilities

• Provide advice and consultation for interpretation of procurement policies and procedures to end-users
• Manage purchasing cycle from invitation to quotation, evaluation of quotes, contract establishment, purchase orders and payment in accordance to the relevant IM policies
• Support contract management and supplier performance management
• Prepare periodic reports related to procurement
• Maintain and evaluate lists of current and prospective vendors/contractors/suppliers
• Manage suppliers' delivery of goods/services
• Analyze the procurement requirements and selects the most appropriate procurement methods based on interpretation and assessment of established policies, practices and experience
• Negotiate with suppliers to meet quality, delivery, cost and delivery objectives
• Work closely with all other functions to improve purchasing procedures and contribute towards effective cost management
• Administer GeBiz-related requests and procedures across the procurement lifecycle; support relevant requests and clarifications
• Any other duties assigned by the Supervisor

Requirements

• Diploma in related discipline, minimum GCE ’O’ level
• Prior procurement experience in an educational institution would be an advantage
• Hands-on knowledge on GeBiz
• Effective interpersonal skills with good command of English
• Proficient with Microsoft Office applications

· Assist the Procurement Manager in his duties and responsibilities

· Attend to daily request for sourcing of goods and materials under his/her portfolio from end users

· Check and ensure request forms are duly signed by the authorized signatory before sending out Request for Quotations (RFQ) to approved vendors

· Ensure purchase orders are processed within specified time in line with the KPI

· Ensure that all purchasing data are accurately input into the ERP System

· Ensure execution of purchases are in accordance to Town Council’s policies

· Conduct sourcing of materials and services locally for operation in accordance to established policies and procedures

· Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements

· Use excellent customer service skills, establish, and maintain effective working relationships with vendors

· Liaise with Finance Department to ensure accurate and timely payment of invoices, as necessary for the Group with the suppliers

· Ensure quality standards are met through administration of purchasing complaints

· Maintain copies of required procurement document for each procurement of supplies, work, and service

· Any other duties as instructed by the Procurement Manager

As part of the Good Life Services team, the Child Protective Service (CSO) leads in implementation of child protection policies and processes to safeguard the safety and well-being of children and young persons in Rainbow Centre services and programmes. The postholder will work in close partnership with families and other colleagues, as well as stakeholders such as volunteers, vendors and other community partners.

Critical Work Functions

Deliver Child Protection Services

• Act as the first point of contact for all RC staff to get in touch with regards to child safe matters, including sharing about observations of potential risks to child safety.
• Conduct investigations received about child safety and risk of maltreatment, which involves conducting interviews with the child and involved parties to assess the level of harm or future risk of harm
• Provide support to the client and/or the family during the course of investigation

Develop and Implement Prevention Initiatives

• Implement the Rainbow Centre Child Protection Policy and procedures
• Closely monitor and proactively review the policy and procedures to ensure relevance and its fit for purpose
• Track organisational data and trends in relation to child safety and translates into recommendations to address potential gaps
• Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice

Engagement and Outreach

• Encourage good practice by promoting and championing the child protection policy and procedures
• Conduct regular outreach to units and programmes to educate staff, volunteers, caregivers, and vendors about child safety, including educating the respective roles and responsibilities pertaining to it
• Develop trainings that strengthen families and promote child safe culture and practices in RC

Job Holder Requirements

• Tertiary qualifications in Social Work or Psychology
• Experience in working with vulnerable children and families or with investigative experience in social service settings is an added advantage.

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Customer Service Officer (Paint and Chemical Company) - Tuas / Mon-Fri [3770]

Salary Range : $1,800 - $2,200
Working days: Monday to Friday, 8am – 5:30pm
Location: Tuas

Job Responsibilities

• Customer coordinator (receives and coordinates orders, requests, or complaints from all customers).
• Ensure that DO is pass to the logistics or transport team.
• Order processing in GeO system.
• Order confirmation or acknowledgment.
• Issuance of manufacturing order for blending.
• Any ad-hoc as assigned.

Job Requirements

• Must possess at least “N”/"O" Level or equivalent.
• At least 1 Year(s) of working experience in the related field
• With basic chemical knowledge

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

You will grow your career at NEA’s Environmental Health Institute (EHI), where you will design and conduct field and laboratory research to assess the potential risks and harmful effects of chemicals to the environment and health. Key areas of focus include emerging chemical pollutants in outdoor and indoor environments, management of chemical consumer products such as pesticides and disinfectants, and toxicological studies to better understand health risks.

Through experimental research and reviewing of available literature and regulatory guidelines, you will provide science-based advice to inform decision-making, and work with stakeholders to translate scientific findings into policy and operations.

As a member of the NEA/EHI family, you will have numerous opportunities for personal development, not only in science, but also in other areas such as leadership, management and communication. You will also have ample opportunities to work with the industry as well as international and local scientific experts.

Job Requirements:

• Excellent knowledge of environmental analytical chemistry and management of emerging pollutants; experience with field studies will be an advantage
• Experience in toxicity testing and/or toxicological evaluation of chemicals
• Keen interest in public health and research
• Capacity for system thinking and inclination for trans-disciplinary science
• Able to work independently in a fast-paced environment
• Meticulous and analytical, with good communication and interpersonal skills
• Open to developmental opportunities

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Job Responsibilities:

• Handle and answering to customers’ enquiries (Via e-mails or phone) using the Best Practice guidelines.
• Communicate discrepancies/ issues to team lead when necessary, Resolve in a timely.
• Liaise with internal and external customers and resolve operational issue
• Provide information to relevant parties by telephone or email
• Compile monthly report for management analysis and review
• The person is responsible for communicating with the customers on their solution needs
• Preparation of documents for customer-related reports to management, for customers enquiry.
• Provide admin support where necessary. e.g. filing, data entry, retrieval of documents, or any other duties assigned.
• Follow up and correspond with customer’s enquiry regarding any feedback, complaint and etc.
• Provide information to relevant parties by telephone or email
• Provide administrative support duties.
• Provide Excellent Customer Service
• Any other ad hoc requests assigned by the management.

Working Days = 5 days per week (4 weekdays + 1 weekend)

Working Hours = 10 Hours per day (9am – 7pm or 10am – 8pm)

Working Location = Harbour Front Centre

Job Requirements and Qualification

• Min. GCE ‘O’/’N’ Level/Nitec/Higher Nitec/Diploma, Professional Certificate in Customer Service or etc.
• Min. 1 year & above related experience in Customer Service.
• Responsible and Polite
• Ability to work independently
• Positive learning and Go-getter attitude.

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: Northeast

Nearby MRT:

Kovan MRT Station

Salary: $2650

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate. 5.5 days Fixed Sunday OFF!

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

ob Description & Requirements

• Work closely with the project team on environmental issues such as noise pollution, vector control, air pollution, water pollution and drainage, prevention & control of infectious diseases, food hygiene, solid waste management, chemical storage & disposal and haze response procedure

• Implement and monitor environmental, health and safety management systems at worksites

• Prepare, submit statutory reports and maintain documentation for environmental public health requirements on environmental issues

• Ensure ECM plan updated regularly in lieu of site changes

• Conduct regular site inspections to ensure that site activities are carried out in compliance with NEA and EHS regulations

• Liaise with NEA and relevant authorities on all environmental issues

• Support in-house environmental initiatives

• Prepare Site Environmental Control Report on a regular basis

• Participate in project environmental risk assessment and recommend environmental measures. • Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans, Safety and Health and good practice requirement at all times

• Implementation and continuous innovation on Green & Gracious best practices

Requirements

• Possess Environmental Control Officer Certificate and registered with National Environmental Agency (NEA) • Possess Earth Control Measures Officer Certificate and registered with IES

• Min 1 year relevant experienceDescription

Job Description

We seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team.

The Job

• Attend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues
• Guide subscribers on digital publications
• Handle email correspondences
• Manage customer relationship through effective follow-up and appropriate resolutions
• Able to interact with customers on digital support channels in a professional and timely manner

Job Requirements

• Diploma with one year of customer service experience preferably in a call centre environment
• Good interpersonal and communication skills
• Able to converse in Mandarin with our Chinese speaking subscribers
• Able to work under pressure and in a fast paced environment
• Familiar with social media channels and platforms (such as Facebook, Twitter, chat bots).
• Tech savvy, creative thinking and resilient
• Passionate about customer service

Working hours

• Monday to Friday, 8.30am to 6pm. Overtime may be required on weekdays during the subscription drive.
• Required to work on Saturday or Sunday from 8am to 12.30pm (approximately 3 times in 8 weeks)

Kindly send applications / referrals to [email protected]

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices.

Responsibilities:

• Assists in the end-to-end recruitment process from drafting job ads to making offers and eventually onboarding of new hires
• Conducting of new hires orientation
• Keeping track of movement such as confirmation, increment, promotion and etc.
• Regularly update and ensure accurate maintenance of employee database, P-files, and all HR related information
• Handling of payroll administration such as checking for accuracy, calculation of timesheet and etc.
• Manpower planning and rostering for external projects.
• Minutes-taking
• Any other ad-hoc duties assigned

Requirements:

• Diploma in Human Resource Management or above in related field or equivalent
• At least 1-Year of HR-related experience in any industries
• Tech-savvy and proficient with the use of Excel, Word, and PowerPoint
• Meticulous, and able to multi-task to meet deadlines for the assigned job roles and tasks
• Familiar and stay abreast with the latest employment labour laws and guidelines

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

• 1-Year renewable contract

• Fun & Vibrant environment

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry.

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

We are seeking to hire a skilled and committed individual to help with the software development of our current projects.

Responsibilities:

- To participate in the requirement gathering, design and development

- To develop programming codes, identify and resolve issues

- Perform application development and enhancement

- To lead the development team for system implementation

- To participate in system integration testing, user testing support, performance testing, etc.

- Produce specifications and user documentation on software applications being developed

- Provide day-to-day support on major system applications

- Continuous improvement to processes and practices with new ideas, concepts, methods and technologies.

Requirements:

- Higher diploma or above in Computer Science, Computer Engineering, Information Technology and or related disciplines

- Experience working on a variety of software development projects

- Solid experience in application design and development on ASP.Net, C#.Net, MS.Net, VB.Net, VB6, SQL server, Oracle

- Good communication skills in English and Chinese for interaction with Head Office and overseas Chinese speaking customers

Preference will be given to candidate who is able to start work immediately or within short notice

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Communications & Engagement:

i. Provide inputs and coordinate the implementation of marketing and communications initiatives, such

as press campaigns, multimedia marketing and storytelling

ii. Strengthen brand through the management of identity and design and production of promotional

material and brand collateral such as event backdrops, merchandise, brochures and annual reports

iii. Manage corporate website and social media platforms to ensure functional value and reach

iv. Track and report media coverage

v. Procure and manage photography and videography services and archival

vi. Coordinate engagements and interviews of athletes and promote brand ambassadorship

vii. Organise public and corporate outreach activities, as well as internal workshops for athletes

viii. Support crisis communications when necessary

Development & Fundraising:

i. Support fundraising campaigns and events

ii. Grow and maintain giving through active lead generation and relationship stewardship

iii. Write proposals and impact reports

iv. Collate and report on grants, sponsorships and donations

General:

i. Source and procure services and products needed by the Comms team

ii. Work with external stakeholders to provide support for the team, such as editorial, photography,

social media campaigners

iii. Prepare and submit periodic team impact reports supported by analytics and statistics

iv. Perform any other duties as directed by Executive Director or the Board

(d) The above duties shall be subject to change and mutual agreement between you and SDSC.

The HSE Officer is to ensure that the HSE requirement and other quality standards are implemented and maintained in Singapore. He/She must report any HSE and other quality related issues to the committee and relevant departments.

Responsibility

• Attend to customer and colleagues HSE queries and complaints
• Attend to external audit and authority inspection
• Conduct monthly safety meeting and inspection
• Conduct HSE training and toolbox meeting
• Conduct internal audit
• Assist in risk analysis of the workplace and maintain the risk assessment
• Consolidating the HSE statistics
• Continuous improvement for HSE
• Develop HSE training material (PowerPoint slides or Video)
• Assist in incident investigation as needed, follow up and case closure
• Maintain the relevant documentation and ensure it is updated
• Manage contractor work such as permit to work system

Requirements

• Diploma or Bachelor’s Degree in Logistics / Supply Chain Management or Business related disciplines is preferred
• At least 2 years of relevant experience
• WSQ certificate in Workplace safety and health is preferable
• ISO 45001, ISO 9001, ISO 14001 audit experience is highly advantageous
• TAPA certificate or relevant experience is highly advantageous
• Detail-Oriented, able to multi-task and work with minimal supervision
• Good command in written and spoken English and Chinese as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Proficiency in MS office: Word, PowerPoint, Excel and Visio

Work Location: Reporting to Changi, however can be deployed in our SF warehouses and offices island-wide as needed

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Preparation and implementation of Safety Program
• Ensure all work practices comply with company safety policy and WSH act
• Advise on Work Plan / Risk Assessment / Safe Work Procedures
• Ability to identify problems and provide solutions
• Able to lead fellow colleagues and inculcate them towards safe work culture
• Compile all relevant report and records, carry out daily safety inspection
• Prepare and submit weekly safety report as required by management and clients
• Participate and involve in OHSAS 18001 and ISO 14001 implementation and audit
• Other ad-hoc duties assigned by the Project Manager

Job Requirements:

• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry Of Manpower (Singapore)
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Min. Diploma in Building / Civil / Structural Engineering
• Min. 3 years’ experience as WSHO in Singapore, with experience working for LTA projects
• Physically fit and healthy, hardworking and driven
• Salary package commensurate with experience

The role will be responsible for making calls to remind customers to make timely payment of outstanding

invoices and achieving high customer satisfaction.

Job responsibilities:

• Attending to inbound and outbound calls/emails and update case in Dew Touch System.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Execute collection activities, reconcile and track daily/ monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and to negotiate repayment schedules and ensure minimal risk of bad debts.
• Handle customers’ feedback / complaints and liaise with backend support to resolve issues.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Perform any other tasks as and when assigned.

Job requirements:

• Minimum Diploma in Accountancy.
• Proficient in Microsoft Excel and Google Sheet.
• Bilingual in both English and Mandarin
• Fast and meticulous
• Good interpersonal and communication skills.
• Can do and positive attitude.
• Able to work under pressure.

Work location: 1094 Lower Delta Road Singapore 169205

Work day: 5 days

STATEMENT OF PURPOSE

Works with relevant clinical departments to provide assessment and intervention in management for patients care

MAJOR DUTIES AND RESPONSIBILITIES

Specific (100%)

A. Casework

1. Interview/counsel and conduct biopsychosocial and financial assessment of the patient/ resident and recommend intervention plans to the multi-disciplinary team to establish holistic and personalized care plans
2. Participate and present case in multi-disciplinary team/ multi-agency case discussion to formulate common care goals
3. Coordinate with service providers to ensure patients and families receive timely care support after discharge and make post discharge follow-up call to patients/ families when appropriate
4. Provide information and put up application on services/schemes and financial assistance for example, Medifund, Medication Assistance Fund and Remission etc. Make applications for external funding
5. To escalate and handover case management to MSW timely when identify suicide/ family violence/ addiction/ abuse case related
6. Make home visits for care assessment when necessary.
7. Timely documentation of patient's biodata, interviews, telephone calls, payments, and field visits for records
8. Provide and reinforce education, information on patient’s condition if required.

B. Group Work

1. Assist in planning, co-facilitating, monitoring, and evaluating of group work
2. Target and reach out to individuals and/ or groups who may benefit from group work

C. Training and Education

1. Participate in quality improvement projects

D. Programme Development and Implementation

1. Participate in hospital committee and/ or work with community partners/ external agencies to improve the quality of care and services to patients/ residents
2. Assist in the review and implementation of programmes for targeted group of patients/ residents

E. Research

1. Participate and support research data collection/design/analysis
2. Assist to develop abstracts/posters/oral presentations

F. Others

1. Advocate for the protection of patient’s dignity, confidentiality, and rights
2. Actively involved in hospital and department’s initiatives
3. Embrace continuous improvements as our way of life by improving and refining work performance daily. Participate in Kaizen projects.
4. Be a CARE team member in times of civil emergency or mass casualty
5. Any other duties as assigned by Supervisor/ HOD

JOB REQUIREMENTS

(A) Education, Training and Experience

1. Must have attained professional qualifications either in nursing, medicine, or para clinical disciplines
2. Must have prior job experience in either nursing, medicine, or para-clinical disciplines that commensurate with the job
3. Must have at least 5 years working experience in patient related care

ABNORMAL PHYSICAL WORKING CONDITION

1. Health risk of being exposed to infectious diseases
2. May be exposed to patients and visitors with varied mental health states and may have personality issues

Responsibilities

• Ensure compliance with bank Policy and Standards, relevant laws, regulations, controls, and procedures of the Bank
• Perform CDD/KYC/Compliance checks by conducting various Bank's internal searches
• Liaising with the front office, back office and clients on AML/KYC documentary requirements
• Provide advice and support on Compliance duties
• Ad-hoc duties to any work-related tasks as stipulated by the Compliance Manager

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

As an Executive in Klareco, you will play an important role in supporting client teams and enabling Klareco to generate excellent results for our communication campaigns.

Your research and support will provide a firm foundation to ensure the smooth delivery and execution of client work and new business pitches. You will be a valued member of the team, contributing ideas and solutions to differentiating our offering in Asia, as well as liaising with other offices.

Duties and Responsibilities

Client Servicing

· Works under guidance to deliver exceptional client service and quality of delivery

· Supports the implementation of the client’s programme

· Participates in client meetings where appropriate

· Starting to take responsibility on work streams

· Plays an active role and shows strong initiative in account support

· Handles media monitoring on assigned accounts

Client Relationships

· Starting to build and maintain client relationships and deputise for more senior members of the team where necessary

Media and Stakeholder Relations

· Demonstrates a keen interest in developing media relationships and is learning to handle reporters

· A growing understanding of relevant stakeholder/media/analyst landscapes and mapping

· Develops interesting and engaging media pitches, under guidance, and successfully places stories with reporters

· Develops and maintains media lists and distributes press materials

· Starting to develop stakeholder contacts

Content

· Creates quality content under guidance

Business Leadership and Support

· A strong pillar of support for account teams and senior team members

· Actively participates in internal initiatives

· Supports marketing initiatives

· Supports work with colleagues across the team

· Active involvement in building processes/templates

· Helps to support the research and admin needs of the team

New Business

· Plays a supporting role in the construction of proposals, including content and logistics

· Produces insightful and analytical research to prepare the senior team for new business meetings, pitches and presentations

Skills, Experience and Behaviors

· Typically, up to 2 or 3 years of experience, ideally in communications or a related industry

· A champion for Klareco who lives out the Klareco values in work and the workplace

· Takes responsibility and leads by example

· A positive outlook, problem solver and solution-finder

· Able to adapt quickly and embrace change

· Entrepreneurial in spirit, self-motivated and creative

· Bold in counsel and brave in decision making

· Takes responsibility and ownership for delivering results

· Embraces diversity of background, ideas and experience

· A guardian of quality and a strong commitment to ensuring excellence

· The skills and confidence to develop and maintain professional relationships

· A growing aptitude for understanding and tackling complex issues

· Creative and innovative in approach

· Effective at influencing and persuading to achieve results

· A strong team player who recognises the importance of collective responsibility in a team

· Able to multi-task and effectively prioritise individual and team workloads