Service Administrator

• Responsible for Processing Inbound/Outbound repair cases.

• Perform Quotation creation & follow-up.

• Responsible and accountable for the communication and outcomes of spare part inquiries from customers to the service org (or as a redirection from Customer Care to service team). See notes in App A.

Warehouse (Spare parts)/ Inventory Management

• Perform general warehousing duties to ensure smooth operation flow.
• Enter the Inbound and Outbound stock movements (purchase delivery note & sales delivery note) into SAP: WM - GR (Goods Receipt), GI (Goods Issue) etc. basically the details of the stock, it is the extension of IM.
• Physical stock check & count upon receiving goods in the warehouse
• Carry out physical stock count on weekly, monthly, quarterly and yearly basis.
• Carry out physical stock check with auditor anually
• Ad-hoc tasks or projects as assigned

Skills and Qualifications:

• Well-developed communication skills. An experienced communicator. Good at writing emails. Good comprehension of English. Can engage in discussion to understand requirements and manage expectations.
• Able to collaborate across functional teams.
• Knowledge of SAP (IM Module) is a must.
• CRM & Excel preferred.
• Demonstrated analytical and problem-solving skills.
• Ability to prioritize task and meet deadlines.
• Able to multi-task, and work under stress, fast learner, independent, responsible, committed and team player.
• Must be physically fit (to lift at least 5-10kg each time)
• Preferred to have had experience in a multi-lingual environment.

APPENDIX A:

Responsible and accountable for the communication and outcomes of spare part inquiries from customers to the service org (or as a redirection from CC to service org);

• Engage internally within service for advice on what parts are required

• Update customers regularly on backorder progression

• Owning the completion of spare part orders

o Availability – i.e. x in inventory.

 Engage with parts team to make sure that an order is placed

 Vendor is set up

 Extension, Pricing

 Stock Transport Order (STO) from another plant

 Change the target plant for the order

o Engage internally within service to identify for alternative parts

o Engage internally within service to understand if a repair workflow is possible

o Look for availability within customer inventory

• Act as the interface between the service team and the Customer Care team

o Receive incoming inquiries (as a redirection)

o Coordination of order changes (with Customer Care)

o Non-inventory credit return workflows

o Availability and coordinate fulfillment of spare part orders from the SG warehouse

Description:

Customer relationship management:

• Be the preferred interface between the business / affiliates of the region and various IS/IT teams (MS DSI, Global IT Services and External Providers).
• Build, regularly update and communicate the roadmap for the concerned information systems.
• Assess business requirements and propose solutions, assisting business lines with detailed business cases and opportunity studies.
• In conjunction with Compliance department, BPOs/BPMs and Architecture teams, ensure consistency with MS best practices (including localization of the solutions).
• Enforce mutualization, seek for synergies and standardized solutions.
• Ensure that Company and MS policies are respected, especially concerning Security (including Cybersecurity)
• Define and apply the adequate incident circuit –handles incident escalation and communicate to the affiliates and impacted stakeholders (acts as a Single Point of Contact for major issues).

Project management:

• Applies the MS standard methodology to rollout IS projects in the Asia Pacific and Middle East affiliates. Assist the business throughout systems implementation in all phases: gap analysis, testing phase, change management.
• Define with the business teams and the IT teams the scope, schedule and budget of the project and ensure they are met.
• Actively control work-in-progress, highlight and address any problems affecting a project or the completion dates of each stage of a project. This should include the non IS related tasks of the project such as training, change management, organisational changes.
• Liaise closely with Technical teams and affiliates.
• Ensure proper project reporting through steering committee and formal updates.
• If needed, supplier management (call for tender, RFP, contracts, negotiations, costs, follow-up & steering committees).
• Focus on cost control, propose appropriate analysis and actions to optimize the costs.
• On site (in affiliate) presence may be required during projects (e.g.: main milestones, project meetings…)

Qualifications:

• Ability to manage major IT/IS projects.
• Experience as an interface between business people and IT people.
• Good negotiation skills (ability to find consensus and convince)
• Rigorous work organization and excellent communication skills in English.
• Good documentation and analysis skills.
• 5 years minimum of experience in multicultural IS environment.
• SAP knowledge is a plus.
• Knowledge and understanding of Energy industry (Lubricants, Service Stations, Renewables) is a plus.

If you are interested to explore, kindly contact Mei at [email protected]

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Personal Wealth Manager.

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions for retail banking and general insurance products to meet customer's financial needs
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC
• Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines
• Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate
• Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Attend to the operational needs of the branch and business where required by line managers or Branch Director

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• Diploma/Degree qualification with relevant customer service experience
• New graduate and/or with proven sales experience is a plus
• Excellent interpersonal and communication skills, coupled with adaptability and willingness to learn
• Highly driven to excel in both customer service and sales, thriving in a focused and fast paced environment

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPNZ

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback
• Business Processes
• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimize loss

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role, please contact the recruiter for this role.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPLZ

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

• Manage the tender team in preparation of technical submissions for tender and tender pre-qualification exercises.
• Evaluate tender documents and summarize critical information.
• Handle all documentation including method statements and other submissions.
• Address tender queries and monitor tender progress.
• Work closely with tender team, consultants, various government agencies and authorities to obtain necessary information to facilitate for tender submission.

Requirements:

• Degree in Civil Engineering (PE Board recognised)
• At least 8 years of experience working as a Technical Manager in Construction/Construction Management handling building projects in Singapore for mega projects.
• Hands on experience in reviewing of structural, architectural and M&E technical drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Managing the entire fulfilment cycle from order release (i.e credit block release, validating customer PO pricing) to physical delivery (i.e document filing)
• Ensure warehouse performs order entries in a timely and accurate manner
• Ensure Transporters delivers the goods on time based on the agreed delivery schedule
• Manage delivery operation escalations with CSPL appointed partners and channel sales managers
• Returns Management – Completion of PRA documentation for Credit notes release
• Invoicing (Retailer Invoice upload, Empties invoicing & E-com billing)
• Documentation – ensure all completed deliveries are filed and recoverable for audits
• ACK (misc. orders) – ensuring ACK forms are filled correctly before passing it to the warehouse for order processing
• Any other supply chain related activities requiring support

Requirements:

• GCE 'O' Level / Diploma
• 2 – 3 years of relevant working experience in Supply Chain function
• Knowledge in SAP System
• Proficient in MS Office Applications (Word, Excel, Power Point)

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT and Digitalisation Manager to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Job Responsibilities

• Oversee IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Supervise, review and implement the organisation’s IT and digitalisation strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards.
• Lead IT projects with relevant departments and stakeholders, including the conceptualisation, implementation, maintenance and review of new and existing IT systems and services within the organisation.
• Provide recommendations to senior management on improvements, SOPs, risks, or policies regarding IT and digitalisation matters.
• Review, update and implement IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Maintain a back-up of relevant TWC data onto a secure space to safeguard the company's data and intellectual property.
• Identify training needs and provide training for IT Team members.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Job Requirements

• Diploma or Degree in IT, Computer Science, or a related discipline.
• At least 2 years’ experience in the IT field in a relevant role.
• Ability to use systems and complete IT tasks efficiently within Google Workplace (Sheets, Forms, App Script etc). Familiar with HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and project management skills to work with stakeholders from various departments and external teams.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Responsibilities

• Design and build financial reporting and workflow database model using platforms like Microsoft Access to streamline processes and enhance risk controls.

• Participate in end-to-end process from planning to implementation including requirements gathering, change management/ enhancements, User Acceptance Test (UAT) and

troubleshooting for users.

• Any Ad-hoc projects and/ or tasks that are assigned.

• Establish strong working relationship and collaboration with team members.

Skills/Requirement

• A Degree with minimum 1 years of relevant working experience

• Required Responsible, proactive, fast learner, hands-on, work independently with less supervision.

Position title : E-Commerce Manager

• Working Days: 5 days (Mon-Fri)
• Working hours : Start between 8am-10am and end between 5pm-7pm
• Location: Kaki Bukit
• Salary : $5000 - $7000

Company Overview:

We are a dynamic and rapidly growing fashion retail company, dedicated to providing trendy and stylish shoes to discerning consumers around the world. With a focus on both online and offline sales channels, we are looking for a committed and experienced Marketing Manager to join our team. If you have a passion for fashion, a deep understanding of brand marketing, and the ability to create impactful marketing campaigns, we invite you to apply and be part of our exciting journey.

Job Description

Key Responsibilities:

1. E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

1. Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

1. Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

1. Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

1. Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

1. Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

1. Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

PRODUCT AREA

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

JOB DESCRIPTION

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

ADDITIONAL JOB DESCRIPTION

In this role, you’ll drive the development of region-specific and global product priorities, as well as drive growth of our Wallet markets in APAC.

Qualifications

JOB RESPONSIBILITIES

• Collaborate closely with multiple Product Areas in the APAC region across Payments and Android to identify and develop market-focused solutions built on the core global Wallet product (e.g., local transit systems, local forms of payments, local IDs, regulatory requirements).
• Define the vision and strategy for adoption and growth of Wallet usage in region.
• Work across multiple cross-functional teams to deliver against the global expansion plan for Wallet.
• Own the roadmap for various global priorities that are being driven from our China Engineering sites (Beijing, Shanghai).
• Lead a team of product managers to execute on key priorities.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in product management, including consumer-facing product impact.
• 5 years of experience managing teams of product managers, and partnership with executive-level engineering and UX stakeholders.
• Experience delivering to executive-level and above audiences, and driving alignment across stakeholders.

PREFERRED QUALIFICATIONS

• Experience with wallet or payments related product management.
• Ability to manage both remote and local teams, and coordinate across multiple time zones.

Responsibilities:

Oversee and handle all IT-related issues and concerns.

Supervise vendors and IT contracts to ensure compliance with contractual agreements.

Offer guidance to management on IT and business management systems and best practices.

Take charge of all project phases, including planning, monitoring, reporting, and specification.

Conduct regular reviews and health checks on IT systems to ensure they meet regulatory requirements.

Manage and maintain an inventory register for IT assets.

Requirements:

Minimum Diploma/Degree in Computer Science, Engineering, or related.

Minimum 1-3 years of experience in IT, preferably in retail environment

To be proficient in both Chinese and English

Our investment professionals are responsible for delivering investment outcomes to our clients. They are enabled by many teams including Front Office Services (FOS), which is responsible for operations, investment compliance oversight & support functions.

KEY ACCOUNTABILITIES

• Investment Compliance – assist business owners to identify and monitor guideline compliance (including both regulatory and client mandated guidelines)
• Reporting – provide timely management of reports and escalation of regulatory and guideline compliance issues and deal with audit/quality assurance/inspection queries/issues relating to Investment Compliance function and regulatory compliance matters.

Duties and Responsibilities:

Investment Guidelines Compliance

• Conduct daily pre- and post-trade Investment Compliance monitoring
• Advise fund managers and internal customers on the interpretation of the relevant investment guidelines and restriction
• Improve and enhance the effectiveness and efficiency of investment guidelines monitoring processes through process optimisation, technology, and automation
• Perform reviews of manual control rule monitoring
• Ensure that any investment breach (both passive and active) is properly followed up and reported on including to the client, where required
• Provide timely compliance reports and certification to clients on a periodic basis

Delegation Oversight

• Review the regular attestation received from delegates and escalate any guideline compliance issues to management
• Participate in on-going due diligence on delegations related matters

Coding & Innovation

• Guideline interpretation, translation, testing and sign-off
• Pre & Post trade monitoring process & policy documentation
• Centralization on rule coding & testing for Eastspring Local Business Units

General Assignments

• Perform other guideline compliance tasks which may be assigned from time-to-time by supervisors to discharge the team’s Investment Compliance functions e.g. assist in new instrument approval process

EXPERIENCE / QUALIFICATIONS

• Graduate or post-graduate degree in Business/Accountancy/Finance
• Minimum 2 years of relevant financial regulatory compliance experience preferably in an asset management company
• Strong knowledge of MAS Code of CIS, Central Provident Board Investment Scheme and UCITS Investment restrictions and investment guidelines
• Candidates with BlackRock Aladdin or any similar investment monitoring related system experience within a multinational fund management would be preferred

PERSONAL ATTRIBUTES

• Highly diligent, resourceful and curious
• Excellent communication skills, written and verbal
• Effective inter-personal skills and ability to work with different stakeholders
• Maturity, commitment, and drive
• Resilient in dealing with multiple initiatives and challenges
• Interest in innovation and technology to standardize and optimize operations
• Forward looking mindset, independent judgment and robust analytical skill

COMPANY DESCRIPTION

An integral part of Singapore’s “City in a Garden” vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore’s new downtown – Marina Bay. Comprising three waterfront gardens – Bay South, Bay East and Bay Central – Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

You will be part of a dynamic frontline team to provide a pleasant, safe and wholesome experience for all visitors to Gardens by the Bay. Your predominant role includes admissions and control and attending to visitor needs and enquiries. You will also respond to incidents and emergencies as well as help facilitate events and programmes held within the Gardens, while ensuring that visitors comply to prevailing Safe Management Measures as stipulated by the relevant authorities.

• Minimum GCE 'O' Level
• Resourceful and dynamic with strong interpersonal and communication skills
• Pleasant and friendly disposition with the ability to work under stressful situations
• Creative, adaptable and able to work in a fast-paced environment
• Able to work on 12-hour alternate day shifts, weekends and public holidays

Business Loan Relationship Manager

• Salary : $3,500 - $4,000 + Commission
• Working days : Monday - Friday 930am - 630pm
• Work Location: Chinatown

Job Responsibilities:

• Develop and maintain long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
• Identify and cultivate new business opportunities, expanding our client base and generating revenue.
• Evaluate loan applications, assessing creditworthiness and risk, in compliance with company policies and industry regulations.
• Collaborate with the credit and underwriting teams to ensure accurate and timely loan approvals.
• Maintain a thorough understanding of the company's loan products and services, ensuring you can effectively address clients' needs.
• Attend networking events and industry conferences, representing the company and fostering new connections.
• Continuously stay informed of market trends and changes within the financial sector, adapting strategies and services accordingly.

Job Requirements

• With a minimum of 5 years of experience in loans sales or relationship management.
• Proven track record in loans sales, with a strong understanding of both personal and corporate loans.
• Experience in evaluating loan applications and assessing credit risk.
• Familiarity with industry regulations and compliance standards.

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Manage a team in facility management for a healthcare facility.
• Ensure that the premises and amenities upkeep and maintenance are carried out accordingly.
• Perform regular systems inspection to ensure effective implementation and strict compliance of all maintenance programs.
• Establish good working relationships with clients and maintain high quality service standards.
• Suggest feasible improvement works, rectification works, major repairs and maintenance works and new initiatives.

Requirements:

• Degree in Mechanical Engineering or equivalent
• At least 5 years of large-scale facility management experience in Healthcare/Hospital facilities.
• Good leadership, people management and communication skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are seeking an experienced and dynamic Recruitment Sales Manager to join our thriving employment agency. The ideal candidate will have a strong background in recruitment and sales, with a proven track record of driving business growth.

What We Offer:

• Competitive salary and commission structure.
• Exciting challenges and opportunities for professional development.
• An empowering work environment.
• A chance to make a real impact in the industry.

Job Descriptions

• Lead, motivate, and mentor a team of recruiters to meet and exceed performance targets.
• Provide guidance, training, and support to ensure the team's professional development and success.
• Cultivate and maintain strong relationships with existing clients, understanding their hiring needs and providing tailored recruitment solutions.
• Identify and engage with potential clients, showcasing our company's services and building long-term partnerships.
• Develop and execute effective sales strategies to attract new clients and expand the company's client base.
• Negotiate contracts, terms, and agreements with clients, ensuring mutually beneficial arrangements.
• Oversee the end-to-end recruitment process, from sourcing and interviewing candidates to presenting qualified applicants to clients.
• Ensure compliance with legal requirements and company policies throughout the recruitment process.
• Stay abreast of industry trends, market demands, and competitor activities to identify business opportunities and stay ahead in the market.

Requirements

• Proven experience in recruitment and sales within an employment agency or similar setting.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Results-oriented mindset with a focus on achieving and exceeding sales targets.
• Excellent organizational skills and attention to detail.
• Knowledge of employment laws, regulations, and industry best practices.

Send us your resume to eileen.cheok@gmprecruit.com or [email protected] and we will invite you for an in-depth discussion on what we can offer.

About Select Investors:

Select Investors aims to be the most respected and trusted Wealth Management Practice in Singapore, providing first-class holistic tax, wealth and succession advice by engaging, inspiring and delighting our clients.

Select Investors is a division with St. James’s Place Wealth Management.

About St. James’s Place Wealth Management

• An award-winning, FTSE 100 company founded in 1991
• Managing SGD250 billion clients’ funds under management
• Managing in excess of 800,000 clients

Description of the role:

This role will see the successful candidate working closely with a Partner, they will be responsible for performing a variety of duties to assist the Partner in delivering outstanding wealth management services to an array of affluent and high-net-worth clients.

Key Responsibilities

• Drafting client letters and client information packs
• Monitoring payments and liaising with UK payments team
• Managing end to end process of client onboarding
• Working with various other internal teams including client services team, business assurance and compliance
• Preparing for client meetings, including compilation of graphs, basic calculations and analysis.
• Processing switch documents
• Updating Salesforce with meeting notes and activities
• Obtaining insurance quotes
• Preparing paperwork for client meetings, including compilation of graphs. basic calculations, analysis and draft commentary
• Managing and coordinating daily tasks, outstanding matters, and reporting requirements
• Communicating with clients via email and maintaining strong customer service
• Supporting Partner with all administrative functions and support as required

Job Requirements

• 5 to 10 years of relevant work experience in financial industry, with basic understanding of investments and fund knowledge
• Excellent attention to detail, with strong planning and organising skills
• Ability to take initiative and work independently
• Good English communication skills – including written and verbal
• A team player with can-do attitude

Job responsibilities:

Mainly for securities and other core financial institutions in the overseas markets of the APAC, selling financial software system products and solutions, developing business cooperation, and responsible for maintaining customer relationships and business models.

1、Responsible for the development, sales, and relationship maintenance of institutional clients within the scope of responsibilities, mainly for securities and financial software systems and related solutions.

2、Responsible for business cooperation negotiations.

3、Responsible for the management and control of the entire process of software project implementation and operation.

Job requirements

1、Bachelor's degree with 2years of sales or business BD work experience;

2、Familiar with business expansion work, with strong business negotiation and communication skills;

3、Familiar with the knowledge and experience of financial software systems, especially user needs, business solutions, system architecture, project implementation, system operation and other aspects of the securities system;

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

We are currently assisting our client, a global technology, defence and engineering group, look for a Technical Project Manager

Responsibilities

• Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements
• Lead and manage the project team
• Able to interpret the contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives
• Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables.
• Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management
• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives
• Provide regular project reports/updates to customers, internal departments and management
• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

• Degree in Electrical, Electronics, Communications Engineering, or equivalent
• Minimum 5 years in technical project management work experience
• Experience in New Product Introduction management is preferred
• Strong project & people management skills.
• Excellent communication and problem solving abilities
• Able to work within tight schedules
• Self driven and good team player

Job Responsibilities

• Develop comprehensive project plans, including timelines, milestones, resource allocation and dependencies and drive project execution from initiation to closure
• Foster a culture of collaboration, transparency, and accountability, ensuring strong cross functional teamwork and alignment to project goals and objectives
• Effectively communicate project progress, status and key decisions to stakeholders, including senior management, and provide regular updates on project metrics, risk and dependencies
• Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget
• Manage project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with the Project Management Process and Methodology
• Work closely with Project Lead/Owner or Sponsor to drive strategic or major initiatives as part of the organization’s roadmap and strategy
• Participate in pre-project activities such as estimation of project efforts, preparation of high-level project plan with project timeline and resource requirements/staffing and organization of project team.
• Manage relationships across all departments, partners including external parties (vendor and/or outsource partners), defining requirements, agreeing terms, and ensuring delivery in accordance to agreed timeline
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution
• Analyse and highlight project risks and develop necessary risk mitigation plans.
• Analyse and highlight project dependencies to pre-empt project issues
• Maintain project issue register to keep close match of the project issues till their resolution.
• Develop, prepare, and deliver Management Information and reports regularly to support decision making
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns /risks and proactively shares best risk management practices
• Main KPIs - Delivery of projects with agreed cost, scope, schedule, and outcome, and they are baselined and traceable

Job Requirements

• Bachelor’s Degree in Information Technology, Computer Science or equivalent with min. 7 years of experience in IT Project Management in the financial industry
• Experience in managing the entire software development practices, various development methodologies and implementation
• Experience in managing deployment of IT infrastructure, such as systems & networks and cybersecurity solutions
• Experiences in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations
• Constantly keep abreast of latest technology changes to maintain deployment and operational efficiency
• In-depth knowledge on Project Management/Business Analysis
• Possess strong leadership, capable of managing stakeholders and maintaining relationships in large scale projects
• Strong team management skills, influencing skills and collaborative team player
• Possess strong and assertive verbal, written communication and presentation skills
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery

• Responsible the distribution of a wines and spirits portfolio of +500 SKUs to on-trade, private and corporate customers in Singapore.
• Handle the entire sales cycle, acquiring new customers, qualifying prospects, handling objections, process orders, scheduled deliveries, assess business credit applications and payment collections.
• Give appropriate wine knowledge to ensure the success of our products in their businesses.

Requirements:

• CSW, FWS, Certified Sommelier or equivalent
• At least 2 years of wine sales on-trade experience in Singapore market.
• Strong knowledge of wide range of wines.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Day to day AML-related issues including reviewing and handling sanctions or transaction monitoring investigations or KYC approvals and assisting with overseeing monitoring of AML matters as set out in local regulations and HO policies
• Assisting in reviewing and keeping dept desk procedures and guides up to date
• Conducting AML reviews and advising on AML requirements (but excluding legal advice)
• On the job training of new joiners
• monitoring and supervising the AML framework of assigned APAC offices including working with AMLOs to understand the AML laws, policies and practices of the APAC office, keeping up to date with international developments in AML as well as changes to HO policies and recommend and monitor changes to the office’s policies, providing advice to AMLOs on AML matters (other than legal matters) and reviewing AML Procedure Manuals for assigned APAC offices
• Other tasks assigned by team lead or dept head

Requirements :

• Degree or Diploma
• At least 2 years + AML experience in a bank or financial institution. Candidates with lesser experience will be considered at entry level
• Must have an eye for detail and an analytical mind and willing to be hands on
• Understanding of MAS 626 and AML requirements
• Willing to be hands-on, team oriented and able to work under pressure
• Meticulous, with an eye for details
• Good communication skills (verbal and written)

Childcare Centre Manager

Location 1: Punggol Field

Location 2: Sembawang

Salary : $4,000 -$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• Min 2 years in teaching position certified as L2 by ECDA

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Able to work effectively with cross functional teams across regions, Vendors and able to deliver successfully
• Outstanding knowledge of change management principles and driving across the organization
• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Leads the planning, executing and implementation of multiple projects and roll outs.
• Project Governance: control on project scope, schedule, budget, risk & issues.
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response.
• Communicates effectively with sponsors, stakeholders, team members and partner vendors. Builds a close working relationship with clients/vendors to enhance the image of the T-Systems
• Creates and maintains project documentation charters, plans, schedules, status reports, change requests etc.
• Monitors and controls execution phase to ensure that projects are completed on time and meets all business and system requirements
• Lead, Plan, Coordinate, Motivate and Manage Project Resources/Project Team for successful delivery of projects

Requirements

• Bachelor's degree / master’s in computer science, business, or a related field.
• Possess 4 - 6 years of project Management and related experience.
• At least 2 cycles of end-to-end implementation experience
• Project Management Professional (PMP)/PRINCE 2 certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices and willingness to adapt to new technologies to run and manage projects effectively.
• Able to deliver and conduct meetings with C levels
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• SAP experience will be preferred